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Segment Information (Earnings) (Details) - USD ($)
$ in Millions
3 Months Ended 9 Months Ended
Sep. 30, 2015
Sep. 30, 2014
Sep. 30, 2015
Sep. 30, 2014
Revenues        
Premiums $ 10,375 $ 9,703 $ 28,940 $ 28,795
Universal life and investment-type product policy fees 2,346 2,628 7,174 7,507
Net investment income 3,959 5,410 14,367 15,704
Other revenues 484 518 1,497 1,486
Net investment gains (losses) 382 109 535 (427)
Net derivative gains (losses) 485 478 394 1,132
Total revenues 18,031 18,846 52,907 54,197
Expenses        
Policyholder benefits and claims and policyholder dividends 10,688 9,859 29,967 29,871
Interest credited to policyholder account balances 647 1,817 3,940 4,995
Capitalization of DAC (955) (1,071) (2,850) (3,149)
Amortization of DAC and VOBA 1,131 1,054 3,053 3,174
Amortization of negative VOBA (90) (107) (282) (333)
Interest expense on debt 302 295 908 919
Other expenses 4,145 4,047 11,836 11,992
Total expenses 15,868 15,894 46,572 47,469
Provision for income tax expense (benefit) 965 858 1,855 1,916
Income (loss) from continuing operations, net of income tax 1,198 2,094 4,480 4,812
Operating Segments        
Revenues        
Premiums 10,376 9,685 28,942 28,755
Universal life and investment-type product policy fees 2,247 2,522 6,876 7,205
Net investment income 4,849 5,193 15,016 15,373
Other revenues 495 518 1,525 1,502
Net investment gains (losses) 0 0 0 0
Net derivative gains (losses) 0 0 0 0
Total revenues 17,967 17,918 52,359 52,835
Expenses        
Policyholder benefits and claims and policyholder dividends 10,780 9,854 29,730 29,191
Interest credited to policyholder account balances 1,331 1,426 4,004 4,252
Capitalization of DAC (955) (1,071) (2,850) (3,148)
Amortization of DAC and VOBA 971 999 2,925 3,074
Amortization of negative VOBA (82) (96) (255) (298)
Interest expense on debt 294 292 898 885
Other expenses 4,126 4,003 11,808 11,933
Total expenses 16,465 15,407 46,260 45,889
Provision for income tax expense (benefit) 791 656 1,924 1,878
Operating earnings 711 1,855 4,175 5,068
Operating Segments | Americas        
Revenues        
Premiums 8,121 7,142 22,057 21,186
Universal life and investment-type product policy fees 1,733 1,879 5,300 5,480
Net investment income 4,085 4,221 12,484 12,476
Other revenues 435 456 1,341 1,336
Net investment gains (losses) 0 0 0 0
Net derivative gains (losses) 0 0 0 0
Total revenues 14,374 13,698 41,182 40,478
Expenses        
Policyholder benefits and claims and policyholder dividends 9,196 8,052 24,907 23,993
Interest credited to policyholder account balances 972 981 2,902 2,939
Capitalization of DAC (413) (399) (1,210) (1,179)
Amortization of DAC and VOBA 535 480 1,565 1,531
Amortization of negative VOBA 0 0 (1) (1)
Interest expense on debt 0 1 1 5
Other expenses 2,386 2,380 7,225 7,085
Total expenses 12,676 11,495 35,389 34,373
Provision for income tax expense (benefit) 435 660 1,706 1,853
Operating earnings 1,263 1,543 4,087 4,252
Operating Segments | Retail        
Revenues        
Premiums 1,806 1,869 5,302 5,405
Universal life and investment-type product policy fees 1,229 1,311 3,717 3,814
Net investment income 1,930 1,965 5,913 5,906
Other revenues 241 275 755 785
Net investment gains (losses) 0 0 0 0
Net derivative gains (losses) 0 0 0 0
Total revenues 5,206 5,420 15,687 15,910
Expenses        
Policyholder benefits and claims and policyholder dividends 2,607 2,555 7,429 7,400
Interest credited to policyholder account balances 550 567 1,643 1,683
Capitalization of DAC (266) (239) (770) (722)
Amortization of DAC and VOBA 432 335 1,207 1,142
Amortization of negative VOBA 0 0 0 0
Interest expense on debt (1) (1) (2) (1)
Other expenses 1,197 1,163 3,593 3,486
Total expenses 4,519 4,380 13,100 12,988
Provision for income tax expense (benefit) 164 255 721 824
Operating earnings 523 785 1,866 2,098
Operating Segments | Group, Voluntary & Worksite Benefits        
Revenues        
Premiums 4,092 4,010 12,313 12,050
Universal life and investment-type product policy fees 188 180 559 538
Net investment income 485 475 1,444 1,396
Other revenues 113 103 340 314
Net investment gains (losses) 0 0 0 0
Net derivative gains (losses) 0 0 0 0
Total revenues 4,878 4,768 14,656 14,298
Expenses        
Policyholder benefits and claims and policyholder dividends 3,805 3,729 11,445 11,299
Interest credited to policyholder account balances 39 38 114 117
Capitalization of DAC (41) (37) (113) (107)
Amortization of DAC and VOBA 40 38 120 109
Amortization of negative VOBA 0 0 0 0
Interest expense on debt 0 0 0 0
Other expenses 666 634 2,011 1,900
Total expenses 4,509 4,402 13,577 13,318
Provision for income tax expense (benefit) 131 125 382 340
Operating earnings 238 241 697 640
Operating Segments | Corporate Benefit Funding        
Revenues        
Premiums 1,555 451 2,292 1,438
Universal life and investment-type product policy fees 55 60 168 172
Net investment income 1,391 1,464 4,347 4,259
Other revenues 70 71 218 214
Net investment gains (losses) 0 0 0 0
Net derivative gains (losses) 0 0 0 0
Total revenues 3,071 2,046 7,025 6,083
Expenses        
Policyholder benefits and claims and policyholder dividends 2,154 1,033 4,078 3,194
Interest credited to policyholder account balances 295 279 882 844
Capitalization of DAC (1) (11) (11) (30)
Amortization of DAC and VOBA 6 5 17 15
Amortization of negative VOBA 0 0 0 0
Interest expense on debt 1 2 3 6
Other expenses 113 133 367 377
Total expenses 2,568 1,441 5,336 4,406
Provision for income tax expense (benefit) 177 210 588 579
Operating earnings 326 395 1,101 1,098
Operating Segments | Latin America        
Revenues        
Premiums 668 812 2,150 2,293
Universal life and investment-type product policy fees 261 328 856 956
Net investment income 279 317 780 915
Other revenues 11 7 28 23
Net investment gains (losses) 0 0 0 0
Net derivative gains (losses) 0 0 0 0
Total revenues 1,219 1,464 3,814 4,187
Expenses        
Policyholder benefits and claims and policyholder dividends 630 735 1,955 2,100
Interest credited to policyholder account balances 88 97 263 295
Capitalization of DAC (105) (112) (316) (320)
Amortization of DAC and VOBA 57 102 221 265
Amortization of negative VOBA 0 0 (1) (1)
Interest expense on debt 0 0 0 0
Other expenses 410 450 1,254 1,322
Total expenses 1,080 1,272 3,376 3,661
Provision for income tax expense (benefit) (37) 70 15 110
Operating earnings 176 122 423 416
Operating Segments | Asia        
Revenues        
Premiums 1,736 1,939 5,297 5,742
Universal life and investment-type product policy fees 382 487 1,179 1,276
Net investment income 670 738 2,033 2,162
Other revenues 26 27 82 78
Net investment gains (losses) 0 0 0 0
Net derivative gains (losses) 0 0 0 0
Total revenues 2,814 3,191 8,591 9,258
Expenses        
Policyholder benefits and claims and policyholder dividends 1,331 1,535 4,046 4,357
Interest credited to policyholder account balances 327 394 992 1,175
Capitalization of DAC (435) (507) (1,268) (1,458)
Amortization of DAC and VOBA 309 367 971 1,067
Amortization of negative VOBA (77) (89) (241) (275)
Interest expense on debt 0 0 0 0
Other expenses 896 1,027 2,669 2,995
Total expenses 2,351 2,727 7,169 7,861
Provision for income tax expense (benefit) 125 154 332 430
Operating earnings 338 310 1,090 967
Operating Segments | Europe, the Middle East and Africa        
Revenues        
Premiums 501 581 1,534 1,762
Universal life and investment-type product policy fees 106 127 322 353
Net investment income 82 109 249 328
Other revenues 11 22 40 49
Net investment gains (losses) 0 0 0 0
Net derivative gains (losses) 0 0 0 0
Total revenues 700 839 2,145 2,492
Expenses        
Policyholder benefits and claims and policyholder dividends 233 252 737 784
Interest credited to policyholder account balances 27 43 91 112
Capitalization of DAC (107) (165) (372) (511)
Amortization of DAC and VOBA 127 152 388 476
Amortization of negative VOBA (5) (7) (13) (22)
Interest expense on debt 0 0 0 0
Other expenses 352 463 1,103 1,383
Total expenses 627 738 1,934 2,222
Provision for income tax expense (benefit) 7 23 25 49
Operating earnings 66 78 186 221
Operating Segments | Corporate & Other        
Revenues        
Premiums 18 23 54 65
Universal life and investment-type product policy fees 26 29 75 96
Net investment income 12 125 250 407
Other revenues 23 13 62 39
Net investment gains (losses) 0 0 0 0
Net derivative gains (losses) 0 0 0 0
Total revenues 79 190 441 607
Expenses        
Policyholder benefits and claims and policyholder dividends 20 15 40 57
Interest credited to policyholder account balances 5 8 19 26
Capitalization of DAC 0 0 0 0
Amortization of DAC and VOBA 0 0 1 0
Amortization of negative VOBA 0 0 0 0
Interest expense on debt 294 291 897 880
Other expenses 492 133 811 470
Total expenses 811 447 1,768 1,433
Provision for income tax expense (benefit) 224 (181) (139) (454)
Operating earnings (956) (76) (1,188) (372)
Significant Reconciling Items        
Revenues        
Premiums (1) 18 (2) 40
Universal life and investment-type product policy fees 99 106 298 302
Net investment income (890) 217 (649) 331
Other revenues (11) 0 (28) (16)
Net investment gains (losses) 382 109 535 (427)
Net derivative gains (losses) 485 478 394 1,132
Total revenues 64 928 548 1,362
Expenses        
Policyholder benefits and claims and policyholder dividends (92) 5 237 680
Interest credited to policyholder account balances (684) 391 (64) 743
Capitalization of DAC 0 0 0 (1)
Amortization of DAC and VOBA 160 55 128 100
Amortization of negative VOBA (8) (11) (27) (35)
Interest expense on debt 8 3 10 34
Other expenses 19 44 28 59
Total expenses (597) 487 312 1,580
Provision for income tax expense (benefit) $ 174 $ 202 $ (69) $ 38