

	Operating Results
	Americas
Three Months Ended September 30, 2015	Retail			Group, Voluntary & Worksite Benefits			Corporate Benefit Funding			Latin America			Total			Asia			EMEA			Corporate & Other			Total			Adjustments			Total Consolidated
	(In millions)
Revenues
Premiums	$	1,806		$	4,092		$	1,555		$	668		$	8,121		$	1,736		$	501		$	18		$	10,376		$	(1	)	$	10,375
Universal life and investment-type product policy fees	1,229			188			55			261			1,733			382			106			26			2,247			99			2,346
Net investment income	1,930			485			1,391			279			4,085			670			82			12			4,849			(890		)	3,959
Other revenues	241			113			70			11			435			26			11			23			495			(11		)	484
Net investment gains (losses)	—			—			—			—			—			—			—			—			—			382			382
Net derivative gains (losses)	—			—			—			—			—			—			—			—			—			485			485
Total revenues	5,206			4,878			3,071			1,219			14,374			2,814			700			79			17,967			64			18,031
Expenses
Policyholder benefits and claims and policyholder dividends	2,607			3,805			2,154			630			9,196			1,331			233			20			10,780			(92		)	10,688
Interest credited to policyholder account balances	550			39			295			88			972			327			27			5			1,331			(684		)	647
Capitalization of DAC	(266		)	(41		)	(1		)	(105		)	(413		)	(435		)	(107		)	—			(955		)	—			(955		)
Amortization of DAC and VOBA	432			40			6			57			535			309			127			—			971			160			1,131
Amortization of negative VOBA	—			—			—			—			—			(77		)	(5		)	—			(82		)	(8		)	(90		)
Interest expense on debt	(1		)	—			1			—			—			—			—			294			294			8			302
Other expenses	1,197			666			113			410			2,386			896			352			492			4,126			19			4,145
Total expenses	4,519			4,509			2,568			1,080			12,676			2,351			627			811			16,465			(597		)	15,868
Provision for income tax expense (benefit)	164			131			177			(37		)	435			125			7			224			791			174			965
Operating earnings	$	523		$	238		$	326		$	176		$	1,263		$	338		$	66		$	(956	)	711
Adjustments to:
Total revenues																									64
Total expenses																									597
Provision for income tax (expense) benefit																									(174		)
Income (loss) from continuing operations, net of income tax																									$	1,198					$	1,198



	Operating Results
	Americas
Three Months Ended September 30, 2014	Retail			Group, Voluntary & Worksite Benefits			Corporate Benefit Funding			Latin America			Total			Asia			EMEA			Corporate & Other			Total			Adjustments			Total Consolidated
	(In millions)
Revenues
Premiums	$	1,869		$	4,010		$	451		$	812		$	7,142		$	1,939		$	581		$	23		$	9,685		$	18		$	9,703
Universal life and investment-type product policy fees	1,311			180			60			328			1,879			487			127			29			2,522			106			2,628
Net investment income	1,965			475			1,464			317			4,221			738			109			125			5,193			217			5,410
Other revenues	275			103			71			7			456			27			22			13			518			—			518
Net investment gains (losses)	—			—			—			—			—			—			—			—			—			109			109
Net derivative gains (losses)	—			—			—			—			—			—			—			—			—			478			478
Total revenues	5,420			4,768			2,046			1,464			13,698			3,191			839			190			17,918			928			18,846
Expenses
Policyholder benefits and claims and policyholder dividends	2,555			3,729			1,033			735			8,052			1,535			252			15			9,854			5			9,859
Interest credited to policyholder account balances	567			38			279			97			981			394			43			8			1,426			391			1,817
Capitalization of DAC	(239		)	(37		)	(11		)	(112		)	(399		)	(507		)	(165		)	—			(1,071		)	—			(1,071		)
Amortization of DAC and VOBA	335			38			5			102			480			367			152			—			999			55			1,054
Amortization of negative VOBA	—			—			—			—			—			(89		)	(7		)	—			(96		)	(11		)	(107		)
Interest expense on debt	(1		)	—			2			—			1			—			—			291			292			3			295
Other expenses	1,163			634			133			450			2,380			1,027			463			133			4,003			44			4,047
Total expenses	4,380			4,402			1,441			1,272			11,495			2,727			738			447			15,407			487			15,894
Provision for income tax expense (benefit)	255			125			210			70			660			154			23			(181		)	656			202			858
Operating earnings	$	785		$	241		$	395		$	122		$	1,543		$	310		$	78		$	(76	)	1,855
Adjustments to:
Total revenues																									928
Total expenses																									(487		)
Provision for income tax (expense) benefit																									(202		)
Income (loss) from continuing operations, net of income tax																									$	2,094					$	2,094



	Operating Results
	Americas
Nine Months Ended September 30, 2015	Retail			Group, Voluntary & Worksite Benefits			Corporate Benefit Funding			Latin America			Total			Asia			EMEA			Corporate & Other			Total			Adjustments			Total Consolidated
	(In millions)
Revenues
Premiums	$	5,302		$	12,313		$	2,292		$	2,150		$	22,057		$	5,297		$	1,534		$	54		$	28,942		$	(2	)	$	28,940
Universal life and investment-type product policy fees	3,717			559			168			856			5,300			1,179			322			75			6,876			298			7,174
Net investment income	5,913			1,444			4,347			780			12,484			2,033			249			250			15,016			(649		)	14,367
Other revenues	755			340			218			28			1,341			82			40			62			1,525			(28		)	1,497
Net investment gains (losses)	—			—			—			—			—			—			—			—			—			535			535
Net derivative gains (losses)	—			—			—			—			—			—			—			—			—			394			394
Total revenues	15,687			14,656			7,025			3,814			41,182			8,591			2,145			441			52,359			548			52,907
Expenses
Policyholder benefits and claims and policyholder dividends	7,429			11,445			4,078			1,955			24,907			4,046			737			40			29,730			237			29,967
Interest credited to policyholder account balances	1,643			114			882			263			2,902			992			91			19			4,004			(64		)	3,940
Capitalization of DAC	(770		)	(113		)	(11		)	(316		)	(1,210		)	(1,268		)	(372		)	—			(2,850		)	—			(2,850		)
Amortization of DAC and VOBA	1,207			120			17			221			1,565			971			388			1			2,925			128			3,053
Amortization of negative VOBA	—			—			—			(1		)	(1		)	(241		)	(13		)	—			(255		)	(27		)	(282		)
Interest expense on debt	(2		)	—			3			—			1			—			—			897			898			10			908
Other expenses	3,593			2,011			367			1,254			7,225			2,669			1,103			811			11,808			28			11,836
Total expenses	13,100			13,577			5,336			3,376			35,389			7,169			1,934			1,768			46,260			312			46,572
Provision for income tax expense (benefit)	721			382			588			15			1,706			332			25			(139		)	1,924			(69		)	1,855
Operating earnings	$	1,866		$	697		$	1,101		$	423		$	4,087		$	1,090		$	186		$	(1,188	)	4,175
Adjustments to:
Total revenues																									548
Total expenses																									(312		)
Provision for income tax (expense) benefit																									69
Income (loss) from continuing operations, net of income tax																									$	4,480					$	4,480



	Operating Results
	Americas
Nine Months Ended September 30, 2014	Retail			Group, Voluntary & Worksite Benefits			Corporate Benefit Funding			Latin America			Total			Asia			EMEA			Corporate & Other			Total			Adjustments			Total Consolidated
	(In millions)
Revenues
Premiums	$	5,405		$	12,050		$	1,438		$	2,293		$	21,186		$	5,742		$	1,762		$	65		$	28,755		$	40		$	28,795
Universal life and investment-type product policy fees	3,814			538			172			956			5,480			1,276			353			96			7,205			302			7,507
Net investment income	5,906			1,396			4,259			915			12,476			2,162			328			407			15,373			331			15,704
Other revenues	785			314			214			23			1,336			78			49			39			1,502			(16		)	1,486
Net investment gains (losses)	—			—			—			—			—			—			—			—			—			(427		)	(427		)
Net derivative gains (losses)	—			—			—			—			—			—			—			—			—			1,132			1,132
Total revenues	15,910			14,298			6,083			4,187			40,478			9,258			2,492			607			52,835			1,362			54,197
Expenses
Policyholder benefits and claims and policyholder dividends	7,400			11,299			3,194			2,100			23,993			4,357			784			57			29,191			680			29,871
Interest credited to policyholder account balances	1,683			117			844			295			2,939			1,175			112			26			4,252			743			4,995
Capitalization of DAC	(722		)	(107		)	(30		)	(320		)	(1,179		)	(1,458		)	(511		)	—			(3,148		)	(1		)	(3,149		)
Amortization of DAC and VOBA	1,142			109			15			265			1,531			1,067			476			—			3,074			100			3,174
Amortization of negative VOBA	—			—			—			(1		)	(1		)	(275		)	(22		)	—			(298		)	(35		)	(333		)
Interest expense on debt	(1		)	—			6			—			5			—			—			880			885			34			919
Other expenses	3,486			1,900			377			1,322			7,085			2,995			1,383			470			11,933			59			11,992
Total expenses	12,988			13,318			4,406			3,661			34,373			7,861			2,222			1,433			45,889			1,580			47,469
Provision for income tax expense (benefit)	824			340			579			110			1,853			430			49			(454		)	1,878			38			1,916
Operating earnings	$	2,098		$	640		$	1,098		$	416		$	4,252		$	967		$	221		$	(372	)	5,068
Adjustments to:
Total revenues																									1,362
Total expenses																									(1,580		)
Provision for income tax (expense) benefit																									(38		)
Income (loss) from continuing operations, net of income tax																									$	4,812					$	4,812