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Segment Information (Earnings) (Details) (USD $)
In Millions, unless otherwise specified
3 Months Ended 12 Months Ended
Dec. 31, 2013
Sep. 30, 2013
Jun. 30, 2013
Mar. 31, 2013
Dec. 31, 2012
Sep. 30, 2012
Jun. 30, 2012
Mar. 31, 2012
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2011
Revenues                      
Premiums                 $ 37,674 $ 37,975 $ 36,361
Universal life and investment-type product policy fees                 9,451 8,556 7,806
Net investment income                 22,232 21,984 19,585
Other revenues                 1,920 1,906 2,532
Net investment gains (losses)                 161 (352) (867)
Net derivative gains (losses)                 (3,239) (1,919) 4,824
Total revenues 18,458 16,337 15,721 17,683 17,333 16,503 18,398 15,916 68,199 68,150 70,241
Expenses                      
Policyholder benefits and claims and policyholder dividends                 39,366 39,356 36,917
Interest credited to policyholder account balances                 8,179 7,729 5,603
Goodwill impairment                 0 1,868 0
Capitalization of DAC                 (4,786) (5,289) (5,558)
Amortization of DAC and VOBA                 3,550 4,199 4,898
Amortization of negative VOBA                 (579) (622) (697)
Interest expense on debt                 1,282 1,356 1,629
Other expenses                 17,135 18,111 18,265
Total expenses 17,190 15,361 15,160 16,436 17,810 17,513 15,060 16,325 64,147 66,708 61,057
Provision for income tax expense (benefit)                 661 128 2,793
Income (loss) from continuing operations, net of income tax 915 973 508 995 105 (957) 2,300 (134) 3,391 1,314 6,391
Retail [Member]
                     
Expenses                      
Goodwill impairment                   1,692 0
Amortization of DAC and VOBA                 850 1,603 2,365
Group, Voluntary & Worksite Benefits [Member]
                     
Expenses                      
Goodwill impairment                   0 0
Amortization of DAC and VOBA                 140 133 186
Corporate Benefit Funding [Member]
                     
Expenses                      
Goodwill impairment                   0 0
Amortization of DAC and VOBA                 23 22 17
Latin America [Member]
                     
Expenses                      
Amortization of DAC and VOBA                 310 228 211
Asia [Member]
                     
Expenses                      
Goodwill impairment                   0 0
Amortization of DAC and VOBA                 1,527 1,567 1,505
Europe, the Middle East and Africa [Member]
                     
Expenses                      
Goodwill impairment                   0 0
Amortization of DAC and VOBA                 699 644 613
Corporate & Other [Member]
                     
Expenses                      
Goodwill impairment                   176 65
Amortization of DAC and VOBA                 1 2 1
Operating Segments [Member]
                     
Revenues                      
Premiums                 37,675 37,911 36,269
Universal life and investment-type product policy fees                 9,085 8,212 7,528
Net investment income                 20,584 20,472 19,638
Other revenues                 1,954 1,756 1,652
Net investment gains (losses)                 0 0 0
Net derivative gains (losses)                 0 0 0
Total revenues                 69,298 68,351 65,087
Expenses                      
Policyholder benefits and claims and policyholder dividends                 37,968 37,770 36,241
Interest credited to policyholder account balances                 6,015 6,242 6,057
Goodwill impairment                 0 0 0
Capitalization of DAC                 (4,786) (5,284) (5,549)
Amortization of DAC and VOBA                 4,083 4,177 4,355
Amortization of negative VOBA                 (524) (555) (619)
Interest expense on debt                 1,159 1,190 1,304
Other expenses                 16,615 16,680 16,620
Total expenses                 60,530 60,220 58,409
Provision for income tax expense (benefit)                 2,359 2,323 1,879
Operating earnings                 6,409 5,808 4,799
Operating Segments [Member] | Americas [Member]
                     
Revenues                      
Premiums                 27,461 27,141 26,022
Universal life and investment-type product policy fees                 6,838 6,233 5,715
Net investment income                 16,790 16,339 15,713
Other revenues                 1,737 1,576 1,433
Net investment gains (losses)                 0 0 0
Net derivative gains (losses)                 0 0 0
Total revenues                 52,826 51,289 48,883
Expenses                      
Policyholder benefits and claims and policyholder dividends                 31,111 30,636 29,586
Interest credited to policyholder account balances                 4,136 4,293 4,284
Goodwill impairment                 0 0 0
Capitalization of DAC                 (1,901) (2,273) (2,835)
Amortization of DAC and VOBA                 1,857 1,986 2,255
Amortization of negative VOBA                 (2) (5) (6)
Interest expense on debt                 10 8 11
Other expenses                 9,599 9,573 9,870
Total expenses                 44,810 44,218 43,165
Provision for income tax expense (benefit)                 2,649 2,302 1,866
Operating earnings                 5,367 4,769 3,852
Operating Segments [Member] | Retail [Member]
                     
Revenues                      
Premiums                 6,528 6,532 6,711
Universal life and investment-type product policy fees                 4,912 4,561 4,096
Net investment income                 7,898 7,670 7,414
Other revenues                 1,018 879 779
Net investment gains (losses)                 0 0 0
Net derivative gains (losses)                 0 0 0
Total revenues                 20,356 19,642 19,000
Expenses                      
Policyholder benefits and claims and policyholder dividends                 9,028 9,010 9,220
Interest credited to policyholder account balances                 2,331 2,375 2,412
Goodwill impairment                 0 0 0
Capitalization of DAC                 (1,309) (1,753) (2,339)
Amortization of DAC and VOBA                 1,384 1,607 1,845
Amortization of negative VOBA                 0 0 0
Interest expense on debt                 0 0 1
Other expenses                 5,084 5,369 5,854
Total expenses                 16,518 16,608 16,993
Provision for income tax expense (benefit)                 1,314 1,032 672
Operating earnings                 2,524 2,002 1,335
Operating Segments [Member] | Group, Voluntary & Worksite Benefits [Member]
                     
Revenues                      
Premiums                 15,250 14,794 13,949
Universal life and investment-type product policy fees                 688 662 630
Net investment income                 1,856 1,768 1,768
Other revenues                 418 422 390
Net investment gains (losses)                 0 0 0
Net derivative gains (losses)                 0 0 0
Total revenues                 18,212 17,646 16,737
Expenses                      
Policyholder benefits and claims and policyholder dividends                 14,227 13,691 13,015
Interest credited to policyholder account balances                 155 167 178
Goodwill impairment                 0 0 0
Capitalization of DAC                 (141) (138) (176)
Amortization of DAC and VOBA                 140 133 186
Amortization of negative VOBA                 0 0 0
Interest expense on debt                 1 1 0
Other expenses                 2,380 2,351 2,198
Total expenses                 16,762 16,205 15,401
Provision for income tax expense (benefit)                 488 481 445
Operating earnings                 962 960 891
Operating Segments [Member] | Corporate Benefit Funding [Member]
                     
Revenues                      
Premiums                 2,859 3,237 2,848
Universal life and investment-type product policy fees                 247 225 232
Net investment income                 5,790 5,703 5,506
Other revenues                 278 259 249
Net investment gains (losses)                 0 0 0
Net derivative gains (losses)                 0 0 0
Total revenues                 9,174 9,424 8,835
Expenses                      
Policyholder benefits and claims and policyholder dividends                 5,402 5,704 5,287
Interest credited to policyholder account balances                 1,233 1,358 1,323
Goodwill impairment                 0 0 0
Capitalization of DAC                 (27) (29) (25)
Amortization of DAC and VOBA                 23 22 17
Amortization of negative VOBA                 0 0 0
Interest expense on debt                 9 8 9
Other expenses                 523 478 513
Total expenses                 7,163 7,541 7,124
Provision for income tax expense (benefit)                 704 659 599
Operating earnings                 1,307 1,224 1,112
Operating Segments [Member] | Latin America [Member]
                     
Revenues                      
Premiums                 2,824 2,578 2,514
Universal life and investment-type product policy fees                 991 785 757
Net investment income                 1,246 1,198 1,025
Other revenues                 23 16 15
Net investment gains (losses)                 0 0 0
Net derivative gains (losses)                 0 0 0
Total revenues                 5,084 4,577 4,311
Expenses                      
Policyholder benefits and claims and policyholder dividends                 2,454 2,231 2,064
Interest credited to policyholder account balances                 417 393 371
Goodwill impairment                 0 0 0
Capitalization of DAC                 (424) (353) (295)
Amortization of DAC and VOBA                 310 224 207
Amortization of negative VOBA                 (2) (5) (6)
Interest expense on debt                 0 (1) 1
Other expenses                 1,612 1,375 1,305
Total expenses                 4,367 3,864 3,647
Provision for income tax expense (benefit)                 143 130 150
Operating earnings                 574 583 514
Operating Segments [Member] | Asia [Member]
                     
Revenues                      
Premiums                 7,801 8,344 7,716
Universal life and investment-type product policy fees                 1,722 1,491 1,343
Net investment income                 2,915 2,895 2,475
Other revenues                 92 26 36
Net investment gains (losses)                 0 0 0
Net derivative gains (losses)                 0 0 0
Total revenues                 12,530 12,756 11,570
Expenses                      
Policyholder benefits and claims and policyholder dividends                 5,755 5,819 5,239
Interest credited to policyholder account balances                 1,690 1,784 1,607
Goodwill impairment                 0 0 0
Capitalization of DAC                 (2,143) (2,288) (2,045)
Amortization of DAC and VOBA                 1,542 1,563 1,486
Amortization of negative VOBA                 (427) (456) (560)
Interest expense on debt                 0 5 0
Other expenses                 4,312 4,738 4,522
Total expenses                 10,729 11,165 10,249
Provision for income tax expense (benefit)                 557 554 441
Operating earnings                 1,244 1,037 880
Operating Segments [Member] | Europe, the Middle East and Africa [Member]
                     
Revenues                      
Premiums                 2,297 2,370 2,477
Universal life and investment-type product policy fees                 386 333 315
Net investment income                 498 535 562
Other revenues                 97 121 123
Net investment gains (losses)                 0 0 0
Net derivative gains (losses)                 0 0 0
Total revenues                 3,278 3,359 3,477
Expenses                      
Policyholder benefits and claims and policyholder dividends                 1,039 1,196 1,290
Interest credited to policyholder account balances                 147 126 166
Goodwill impairment                 0 0 0
Capitalization of DAC                 (714) (723) (669)
Amortization of DAC and VOBA                 683 626 613
Amortization of negative VOBA                 (95) (94) (53)
Interest expense on debt                 1 1 0
Other expenses                 1,810 1,810 1,723
Total expenses                 2,871 2,942 3,070
Provision for income tax expense (benefit)                 78 146 156
Operating earnings                 329 271 251
Operating Segments [Member] | Corporate & Other [Member]
                     
Revenues                      
Premiums                 116 56 54
Universal life and investment-type product policy fees                 139 155 155
Net investment income                 381 703 888
Other revenues                 28 33 60
Net investment gains (losses)                 0 0 0
Net derivative gains (losses)                 0 0 0
Total revenues                 664 947 1,157
Expenses                      
Policyholder benefits and claims and policyholder dividends                 63 119 126
Interest credited to policyholder account balances                 42 39 0
Goodwill impairment                 0 0 0
Capitalization of DAC                 (28) 0 0
Amortization of DAC and VOBA                 1 2 1
Amortization of negative VOBA                 0 0 0
Interest expense on debt                 1,148 1,176 1,293
Other expenses                 894 559 505
Total expenses                 2,120 1,895 1,925
Provision for income tax expense (benefit)                 (925) (679) (584)
Operating earnings                 (531) (269) (184)
Significant Reconciling Items [Member]
                     
Revenues                      
Premiums                 (1) 64 92
Universal life and investment-type product policy fees                 366 344 278
Net investment income                 1,648 1,512 (53)
Other revenues                 (34) 150 880
Net investment gains (losses)                 161 (352) (867)
Net derivative gains (losses)                 (3,239) (1,919) 4,824
Total revenues                 (1,099) (201) 5,154
Expenses                      
Policyholder benefits and claims and policyholder dividends                 1,398 1,586 676
Interest credited to policyholder account balances                 2,164 1,487 (454)
Goodwill impairment                 0 1,868 0
Capitalization of DAC                 0 (5) (9)
Amortization of DAC and VOBA                 (533) 22 543
Amortization of negative VOBA                 (55) (67) (78)
Interest expense on debt                 123 166 325
Other expenses                 520 1,431 1,645
Total expenses                 3,617 6,488 2,648
Provision for income tax expense (benefit)                 $ (1,698) $ (2,195) $ 914