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Consolidated Supplementary Insurance Information (Balance Sheet Items) (Details) (USD $)
In Millions, unless otherwise specified
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2011
Supplementary Insurance Information, by Segment [Line Items]      
DAC & VOBA $ 26,706 $ 24,761 $ 24,619
Future Policy Benefits, Other Policy-related Balances and Policyholder Dividend Obligation 204,927 211,642 202,793
Policyholder account balances 212,885 225,821 217,700
Policyholder Dividends Payable 675 728 774
Unearned Premiums 4,403 3,931 3,374
Unearned Revenue 2,865 2,678 2,316
Retail [Member]
     
Supplementary Insurance Information, by Segment [Line Items]      
DAC & VOBA 12,882 11,500 11,681
Future Policy Benefits, Other Policy-related Balances and Policyholder Dividend Obligation 73,953 74,887 72,238
Policyholder account balances 62,733 67,023 69,553
Policyholder Dividends Payable 601 610 659
Unearned Premiums 918 873 791
Unearned Revenue 860 911 995
Group, Voluntary and Worksite Benefits [Member]
     
Supplementary Insurance Information, by Segment [Line Items]      
DAC & VOBA 382 382 377
Future Policy Benefits, Other Policy-related Balances and Policyholder Dividend Obligation 20,946 21,078 19,626
Policyholder account balances 8,575 8,918 9,273
Policyholder Dividends Payable 0 0 0
Unearned Premiums 886 852 822
Unearned Revenue 0 0 0
Corporate Benefit Funding [Member]
     
Supplementary Insurance Information, by Segment [Line Items]      
DAC & VOBA 99 96 89
Future Policy Benefits, Other Policy-related Balances and Policyholder Dividend Obligation 50,548 53,542 49,858
Policyholder account balances 62,043 63,523 56,367
Policyholder Dividends Payable 0 0 0
Unearned Premiums 0 0 0
Unearned Revenue 32 39 49
Corporate & Other [Member]
     
Supplementary Insurance Information, by Segment [Line Items]      
DAC & VOBA 26 0 2
Future Policy Benefits, Other Policy-related Balances and Policyholder Dividend Obligation 6,928 6,697 6,699
Policyholder account balances 1,201 2,476 2,374
Policyholder Dividends Payable 0 0 0
Unearned Premiums 9 9 10
Unearned Revenue 0 0 0
Latin America [Member]
     
Supplementary Insurance Information, by Segment [Line Items]      
DAC & VOBA 2,201 1,231 1,050
Future Policy Benefits, Other Policy-related Balances and Policyholder Dividend Obligation 8,985 8,856 7,731
Policyholder account balances 7,177 7,199 6,159
Policyholder Dividends Payable 0 0 4
Unearned Premiums 499 428 284
Unearned Revenue 678 627 514
Asia [Member]
     
Supplementary Insurance Information, by Segment [Line Items]      
DAC & VOBA 9,077 9,554 9,554
Future Policy Benefits, Other Policy-related Balances and Policyholder Dividend Obligation 35,863 39,061 38,528
Policyholder account balances 57,203 64,003 59,739
Policyholder Dividends Payable 65 65 53
Unearned Premiums 1,895 1,554 1,267
Unearned Revenue 1,035 831 655
Europe, the Middle East and Africa [Member]
     
Supplementary Insurance Information, by Segment [Line Items]      
DAC & VOBA 2,039 1,998 1,866
Future Policy Benefits, Other Policy-related Balances and Policyholder Dividend Obligation 7,704 7,521 8,113
Policyholder account balances 13,953 12,679 14,235
Policyholder Dividends Payable 9 53 58
Unearned Premiums 196 215 200
Unearned Revenue $ 260 $ 270 $ 103