Segment Information

3 Months Ended

Mar. 31, 2020

Segment Reporting [Abstract]

Segment Information

Segment Information

Our segments are comprised of strategic businesses that are defined by the service offerings they provide and consist of PFS Operations (which provides client services in relation to the customer physical experience, such as order management (OMS), order fulfillment, customer care and financial services) and LiveArea Professional Services (which provides client services in relation to the digital experience of shopping online, such as strategic commerce consulting, strategy, design and digital marketing services and technology services). Each segment is led by a separate Business Unit Executive who reports directly to our Chief Operating Decision Maker.

The following table presents information concerning operations by segment (in thousands):

	Three Months Ended March 31,
	2020			2019
Revenues:
PFS Operations	$	54,920		$	53,430
LiveArea Professional Services	21,779			18,719
Total revenues	$	76,699		$	72,149
Business unit direct contribution:
PFS Operations	$	3,092		$	2,527
LiveArea Professional Services	3,182			1,873
Total business unit direct contribution	6,274			4,400
Unallocated corporate expenses	(5,651		)	(4,843		)
Income (loss) from operations	$	623		$	(443	)
Depreciation and amortization:
PFS Operations	$	1,774		$	2,052
LiveArea Professional Services	223			331
Unallocated corporate expenses	288			332
Total depreciation and amortization	$	2,285		$	2,715