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Organization and Business
12 Months Ended
Dec. 31, 2016
Organization Consolidation And Presentation Of Financial Statements [Abstract]  
Organization and Business

1. Organization and Business

We provide innovative, information based solutions that help consumers manage risks and make better informed life decisions. Under our IDENTITY GUARD® brand and other brands that comprise our Personal Information Services segment, we help consumers monitor, manage and protect against the risks associated with their identities and personal information. We offer identity theft and privacy protection as well as credit monitoring services for consumers to understand, monitor, manage and protect their personal information and privacy. Under our IDENTITY GUARD® and recently launched Privacy Now with Watson products, we help protect consumers against the risks associated with the inappropriate exposure of their personal information that can result in fraudulent use or reputation damage. IDENTITY GUARD® is offered to consumers through direct marketing or through organizations as an embedded product for employees or consumers. In late 2016, we expanded our suite of IDENTITY GUARD® products and launched Privacy Now with Watson. Privacy Now with Watson offers robust early detection of potential risks and provides personalized threat alerts with actionable steps to help keep our customers’ information private from the earliest stage possible. We believe that our suite of products and services offer consumers the most proactive and comprehensive identity theft monitoring service available on the market today.

We also operate three other reportable segments: Insurance and Other Consumer Services, Bail Bonds Industry Solutions and Pet Health Monitoring. We sold the business comprising the Bail Bonds Industry Solutions segment in February 2017, and we ceased operations and are actively exiting the Pet Health Monitoring segment as part of our strategy to have a singular focus on our Personal Information Services segment. Corporate headquarter office transactions including, but not limited to, legal, human resources, finance and internal audit expenses that have not been attributed to a particular segment are reported in our Corporate business unit.

 Our Insurance and Other Consumer Services segment includes insurance and membership products for consumers, delivered on a subscription basis. We are not planning to develop new business in this segment and are experiencing normal subscriber attrition due to ceased marketing and retention efforts. Some of our legacy subscriber portfolios have been cancelled, and our continued servicing of other subscribers may be cancelled as a result of actions taken by one or more financial institutions.

Our Bail Bonds Industry Solutions segment includes the automated service solutions for the bail bonds industry provided by Captira Analytical (“Captira”). As of December 31, 2016 this segment was classified as held for sale in accordance with accounting principles generally accepted in the United States of America (“U.S. GAAP”). This segment’s operating results have not had a significant impact on our consolidated financial results and are not expected to qualify as a discontinued operation. Effective January 31, 2017, we divested our ownership in Captira. For additional information, please see Notes 5 and 25.

Our Pet Health Monitoring segment includes the health and wellness monitoring products and services for veterinarians and pet owners through our subsidiary, i4c, which does business as Voyce. Voyce is our pet health monitoring platform and information management service that collects, translates, monitors, and distributes biometric data from our proprietary Health Monitors to veterinarians and consumers. Voyce generated substantial losses from formation to 2016 and, after concentrated efforts, was unable to generate an acceptable level of revenue. As a result of actions taken by our Board of Directors to refocus on our principal marketplace of identity and privacy protection, this business ceased primary operations in the fourth quarter of 2016 and is expected to be wound down in an orderly manner in the first half of 2017. Following the completed disposition of the business, we expect the results of this segment will be reported as a discontinued operation in accordance with U.S. GAAP.