0001193125-12-225656.txt : 20120510 0001193125-12-225656.hdr.sgml : 20120510 20120510162700 ACCESSION NUMBER: 0001193125-12-225656 CONFORMED SUBMISSION TYPE: 10-Q PUBLIC DOCUMENT COUNT: 15 CONFORMED PERIOD OF REPORT: 20120331 FILED AS OF DATE: 20120510 DATE AS OF CHANGE: 20120510 FILER: COMPANY DATA: COMPANY CONFORMED NAME: INTERSECTIONS INC CENTRAL INDEX KEY: 0001095277 STANDARD INDUSTRIAL CLASSIFICATION: SERVICES-COMPUTER PROCESSING & DATA PREPARATION [7374] IRS NUMBER: 000000000 STATE OF INCORPORATION: DE FISCAL YEAR END: 1231 FILING VALUES: FORM TYPE: 10-Q SEC ACT: 1934 Act SEC FILE NUMBER: 000-50580 FILM NUMBER: 12830660 BUSINESS ADDRESS: STREET 1: 3901 STONECROFT BOULEVARD CITY: CHANTILLY STATE: VA ZIP: 20151 BUSINESS PHONE: 7034886100 MAIL ADDRESS: STREET 1: 3901 STONECROFT BOULEVARD CITY: CHANTILLY STATE: VA ZIP: 20151 10-Q 1 d330135d10q.htm FORM 10-Q Form 10-Q
Table of Contents

 

 

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

 

 

Form 10-Q

 

 

 

x QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended March 31, 2012

OR

 

¨ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

 

 

INTERSECTIONS INC.

(Exact name of registrant as specified in the charter)

 

 

 

DELAWARE   54-1956515

(State or other jurisdiction of

incorporation or organization)

 

(I.R.S. Employer

Identification Number)

3901 Stonecroft Boulevard,

Chantilly, Virginia

  20151
(Address of principal executive office)   (Zip Code)

(703) 488-6100

(Registrant’s telephone number including area code)

 

 

Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.    Yes  x    No  ¨

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).    Yes  x    No  ¨

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company. See the definitions of “large accelerated filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange Act. (Check one):

 

Large accelerated filer   ¨    Accelerated filer   x
Non-accelerated filer   ¨  (Do not check if a smaller reporting company)    Smaller reporting company   ¨

Indicate by check mark whether the registrant is a shell company (as defined in Exchange Act Rule 12b-2).    Yes  ¨    No  x

Indicate the number of shares outstanding of each of the issuer’s classes of common stock, as of the last practicable date:

As of May 4, 2012 there were 20,553,436 shares of common stock, $0.01 par value, issued and 17,690,136 shares outstanding, with 2,863,300 shares of treasury stock.

 

 

 


Table of Contents

Form 10-Q

March 31, 2012

Table of Contents

 

     Page  
PART I. FINANCIAL INFORMATION   

Item 1. Financial Statements (Unaudited)

     3   

Condensed Consolidated Statements of Operations for the Three Months Ended March 31, 2012 and 2011

     3   

Condensed Consolidated Balance Sheets as of March 31, 2012 and December 31, 2011

     4   

Condensed Consolidated Statements of Cash Flows for the Three Months Ended March 31, 2012 and 2011

     5   

Notes to Condensed Consolidated Financial Statements

     6   

Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations

     21   

Item 4. Controls and Procedures

     35   
PART II. OTHER INFORMATION   

Item 1. Legal Proceedings

     35   

Item 6. Exhibits

     36   

 

2


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PART I. FINANCIAL INFORMATION

Item 1. Financial Statements

INTERSECTIONS INC.

CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS

(in thousands, except per share data)

(unaudited)

 

     Three Months Ended
March 31,
 
     2012     2011  

Revenue

   $ 90,232      $ 90,445   

Operating expenses:

    

Marketing

     6,089        9,773   

Commissions

     24,516        27,775   

Cost of revenue

     26,211        25,408   

General and administrative

     19,403        16,537   

Depreciation

     2,494        1,923   

Amortization

     885        1,000   
  

 

 

   

 

 

 

Total operating expenses

     79,598        82,416   
  

 

 

   

 

 

 

Income from operations

     10,634        8,029   

Interest income

     —          6   

Interest expense

     (151     (106

Other income (expense), net

     34        (47
  

 

 

   

 

 

 

Income from operations before income taxes

     10,517        7,882   

Income tax expense

     (4,291     (3,298
  

 

 

   

 

 

 

Net income

   $ 6,226      $ 4,584   
  

 

 

   

 

 

 

Basic earnings per common share

   $ 0.36      $ 0.26   

Diluted earnings per common share

   $ 0.33      $ 0.23   

Cash dividends paid per common share

   $ 0.20      $ 0.15   

Weighted average shares outstanding:

    

Basic

     17,492        17,940   

Diluted

     18,736        19,543   

See Notes to Condensed Consolidated Financial Statements

 

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INTERSECTIONS INC.

CONDENSED CONSOLIDATED BALANCE SHEETS

(in thousands, except par value)

(unaudited)

 

     March 31,
2012
    December 31,
2011
 
ASSETS     

CURRENT ASSETS:

    

Cash and cash equivalents

   $ 30,562      $ 30,834   

Accounts receivable, net of allowance for doubtful accounts of $22 (2012) and $14 (2011)

     25,166        24,790   

Prepaid expenses and other current assets

     7,380        6,440   

Income tax receivable

     —          245   

Deferred subscription solicitation costs

     12,293        14,463   
  

 

 

   

 

 

 

Total current assets

     75,401        76,772   
  

 

 

   

 

 

 

PROPERTY AND EQUIPMENT, net

     22,647        23,818   

DEFERRED TAX ASSET, net

     713        2,188   

LONG-TERM INVESTMENT

     4,327        4,327   

GOODWILL

     43,235        43,235   

INTANGIBLE ASSETS, net

     10,184        11,069   

OTHER ASSETS

     4,624        5,342   
  

 

 

   

 

 

 

TOTAL ASSETS

   $ 161,131      $ 166,751   
  

 

 

   

 

 

 
LIABILITIES AND STOCKHOLDERS’ EQUITY     

CURRENT LIABILITIES:

    

Accounts payable

   $ 2,074      $ 1,526   

Accrued expenses and other current liabilities

     14,314        13,781   

Accrued payroll and employee benefits

     5,173        5,207   

Current portion of debt

     10,000        20,000   

Capital leases, current portion

     1,148        1,351   

Commissions payable

     691        696   

Income tax payable

     501        —     

Deferred revenue

     4,537        4,740   

Deferred tax liability, net, current portion

     4,506        4,506   
  

 

 

   

 

 

 

Total current liabilities

     42,944        51,807   
  

 

 

   

 

 

 

OBLIGATIONS UNDER CAPITAL LEASES, less current portion

     2,054        2,301   

OTHER LONG-TERM LIABILITIES

     4,765        4,756   
  

 

 

   

 

 

 

TOTAL LIABILITIES

     49,763        58,864   
  

 

 

   

 

 

 

COMMITMENTS AND CONTINGENCIES (see notes 12 and 14)

    

STOCKHOLDERS’ EQUITY:

    

Common stock at $0.01 par value, shares authorized 50,000; shares issued 20,528 (2012) and 20,135 (2011); shares outstanding 17,669 (2012) and 17,276 (2011)

     205        201   

Additional paid-in capital

     114,398        113,634   

Treasury stock, shares at cost; 2,859 (2012) and 2,859 (2011)

     (29,551     (29,551

Retained earnings

     26,316        23,603   
  

 

 

   

 

 

 

TOTAL STOCKHOLDERS’ EQUITY

     111,368        107,887   
  

 

 

   

 

 

 

TOTAL LIABILITIES AND STOCKHOLDERS’ EQUITY

   $    161,131      $ 166,751   
  

 

 

   

 

 

 

See Notes to Condensed Consolidated Financial Statements

 

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INTERSECTIONS INC.

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS

(in thousands)

(unaudited)

 

     Three Months Ended
March 31,
 
     2012     2011  

Net income

   $ 6,226      $ 4,584   

Adjustments to reconcile net income to cash flows provided by operating activities:

    

Depreciation

     2,494        1,923   

Amortization

     885        1,000   

Amortization of debt issuance cost

     15        —     

Provision for doubtful accounts

     8        —     

Share based compensation

     1,841        1,690   

Amortization of deferred subscription solicitation costs

     7,368        12,642   

Foreign currency transaction (gains) losses, net

     (26     26   

Changes in assets and liabilities:

    

Accounts receivable

     (369     (202

Prepaid expenses and other current assets

     (940     (122

Income tax, net

     745        (1,068

Deferred subscription solicitation costs

     (4,623     (11,404

Other assets

     273        212   

Excess tax benefit upon vesting of restricted stock units and stock option exercises

     (1,083     (845

Accounts payable

     316        632   

Accrued expenses and other current liabilities

     1,238        484   

Accrued payroll and employee benefits

     (647     716   

Commissions payable

     (5     (26

Deferred revenue

     (202     308   

Deferred income tax, net

     2,558        1,933   

Other long-term liabilities

     10        181   
  

 

 

   

 

 

 

Cash flows provided by operating activities

     16,082        12,664   
  

 

 

   

 

 

 

CASH FLOWS (USED IN) PROVIDED BY INVESTING ACTIVITIES:

    

Proceeds from sale of short-term investment

     —          4,994   

Proceeds from reimbursements for property and equipment

     157        —     

Acquisition of property and equipment

     (1,952     (4,440
  

 

 

   

 

 

 

Cash flows (used in) provided by investing activities

     (1,795     554   
  

 

 

   

 

 

 

CASH FLOWS USED IN FINANCING ACTIVITIES:

    

Borrowings under Credit Agreement

     —          20,000   

Purchase of treasury stock

     —          (19,603

Cash dividends paid on common shares

     (3,513     (2,696

Repayments under Credit Agreement

     (10,000     —     

Excess tax benefit upon vesting of restricted stock units and stock option exercises

     1,083        845   

Capital lease payments

     (450     (407

Cash proceeds from stock options exercised

     95        27   

Withholding tax payment on vesting of restricted stock units and stock option exercises

     (1,774     (1,043
  

 

 

   

 

 

 

Cash flows used in financing activities

     (14,559     (2,877
  

 

 

   

 

 

 

(DECREASE) INCREASE IN CASH AND CASH EQUIVALENTS

     (272     10,341   

CASH AND CASH EQUIVALENTS — Beginning of period

     30,834        14,453   
  

 

 

   

 

 

 

CASH AND CASH EQUIVALENTS — End of period

   $ 30,562      $ 24,794   
  

 

 

   

 

 

 

SUPPLEMENTAL DISCLOSURES OF CASH FLOW INFORMATION:

    

Cash paid for interest

   $ 130      $ 95   
  

 

 

   

 

 

 

Cash paid for taxes

   $ 1,131      $ 2,627   
  

 

 

   

 

 

 

SUPPLEMENTAL DISCLOSURE OF NONCASH FINANCING AND INVESTING ACTIVITIES:

    

Equipment additions accrued but not paid

   $ 463      $ 197   
  

 

 

   

 

 

 

Withholding tax payments accrued on vesting of restricted stock units and stock option exercises

   $ 613      $ 524   
  

 

 

   

 

 

 

See Notes to Condensed Consolidated Financial Statements

 

5


Table of Contents

INTERSECTIONS INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(Unaudited)

1. Organization and Business

Our identity theft protection and credit information management products and services provide multiple benefits to consumers, including access to their credit reports, credit monitoring, credit scores, credit education, reports and monitoring of additional information, identity theft recovery services, identity theft cost reimbursement, and software and other technology tools and services. Our membership and insurance products and services are offered by our subsidiary, Intersections Insurance Services, and include accidental death and disability insurance and access to healthcare, home, auto, financial and other services and information. Our consumer products and services are offered through relationships with clients, including many of the largest financial institutions in the United States and Canada, and clients in other industries.

In addition, we also offer many of our services directly to consumers. We conduct our consumer direct marketing primarily through the Internet, television, radio and other mass media. We also may market through other channels, including direct mail, outbound telemarketing, inbound telemarketing and email.

We have three reportable operating segments through the period ended March 31, 2012. Our Consumer Products and Services segment includes our identity theft protection and credit information management, data breach response, and insurance and membership products and services. Our Online Brand Protection segment includes the corporate brand protection and business intelligence services provided by our subsidiary Net Enforcers. Our Bail Bonds Industry Solutions segment includes the software management solutions for the bail bond industry provided by our subsidiary Captira Analytical.

2. Basis of Presentation and Summary of Significant Accounting Policies

Basis of Presentation and Consolidation

The accompanying unaudited condensed consolidated financial statements have been prepared by us in accordance with accounting principles generally accepted in the United States of America (“U.S. GAAP”) and applicable rules and regulations of the Securities and Exchange Commission. They include the accounts of the company and our subsidiaries. Our decision to consolidate an entity is based on our direct and indirect majority interest in the entity. All significant intercompany transactions have been eliminated. The condensed consolidated results of operations for the interim periods are not necessarily indicative of results for the full year.

 

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These condensed consolidated financial statements do not include all the information or notes necessary for a complete presentation and, accordingly, should be read in conjunction with our audited consolidated financial statements and accompanying notes for the year ended December 31, 2011, as filed in our Annual Report on Form 10-K.

Use of Estimates

The preparation of financial statements in conformity with U.S. GAAP requires management to make estimates and assumptions that affect reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period. Actual results could differ from those estimates.

Revenue Recognition

We recognize revenue on 1) identity theft and credit management services, 2) accidental death insurance and 3) other membership products.

Our products and services are offered to consumers principally on a monthly subscription basis. Subscription fees are generally billed to the subscriber’s credit card, mortgage bill or demand deposit accounts either by us or by our clients. The prices to subscribers of various configurations of our products and services range generally from $4.99 to $25.00 per month. As a means of allowing customers to become familiar with our services, we sometimes offer free trial or guaranteed refund periods. No revenues are recognized until applicable trial periods are completed.

Identity Theft and Credit Management Services

We recognize revenue from our services when: a) persuasive evidence of arrangement exists as we maintain signed contracts with all of our large financial institution customers and paper and electronic confirmations with individual purchases, b) delivery has occurred, c) the seller’s price to the buyer is fixed as sales are generally based on contract or list prices and payments from large financial institutions are collected within 30 to 45 days with no significant write-offs, and d) collectability is reasonably assured as individual customers pay by credit card which has limited our risk of non-collection. Revenue for monthly subscriptions is recognized in the month the subscription fee is earned. We also generate revenue through a collaborative arrangement which involves joint marketing and servicing activities. We recognize our share of revenues and expenses from this arrangement.

Revenue for annual subscription fees must be deferred if the subscriber has the right to cancel the service. Annual subscriptions include subscribers with full refund provisions at any time during the subscription period and pro-rata refund provisions. Revenue related to annual subscription with full refund provisions is recognized on the expiration of these refund provisions. Revenue related to annual subscribers with pro-rata provisions is recognized based on a pro rata share of revenue earned. An allowance for discretionary subscription refunds is established based on our historical experience. For subscriptions with refund provisions whereby only the prorated subscription fee is refunded upon cancellation by the subscriber, deferred subscription fees are recorded when billed and amortized as subscription fee revenue on a straight-line basis over the subscription period, generally one year.

We also provide services for which certain financial institution clients are the primary obligors directly to their customers. Revenue from these arrangements is recognized when earned, which is at the time we provide the service, generally on a monthly basis.

We record revenue on a gross basis in the amount that we bill the subscriber when our arrangements with financial institution clients provide for us to serve as the primary obligor in the transaction, we have latitude in establishing price and we bear the risk of physical loss of inventory and credit risk for the amount billed to the subscriber. We record revenue in the amount that we bill our financial institution clients, and not the amount billed to their customers, when our financial institution client is the primary obligor, establishes price to the customer and bears the credit risk.

Accidental Death Insurance

We recognize revenue from our services when: a) persuasive evidence of arrangement exists as we maintain paper and electronic confirmations with individual purchases, b) delivery has occurred at the completion of a product trial period, c) the seller’s price to the buyer is fixed as the price of the product is agreed to by the customer as a condition of the sales transaction which established the sales arrangement, and d) collectability is reasonably assured as evidenced by our collection of revenue through the monthly mortgage payments of our customers or through checking account debits to our customers’ accounts. Revenues from insurance contracts are recognized when earned. Marketing of our insurance products generally involves a trial period during which time the product is made available at no cost to the customer. No revenues are recognized until applicable trial periods are completed.

 

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For insurance products, we record revenue on a net basis as we perform as an agent or broker for the insurance products without assuming the risks of ownership of the insurance products.

We participate in agency relationships with insurance carriers that underwrite insurance products offered by us. Accordingly, insurance premiums collected from customers and remitted to insurance carriers are excluded from our revenues and operating expenses. Insurance premiums collected but not remitted to insurance carriers as of March 31, 2012 and December 31, 2011, totaled $840 thousand and $846 thousand, respectively, and are included in accrued expenses and other current liabilities in our condensed consolidated balance sheet.

Other Membership Products

For other membership products, we record revenue on a gross basis as we serve as the primary obligor in the transactions, have latitude in establishing price and bear credit risk for the amount billed to the subscriber.

We generate revenue from other types of subscription based products provided from our Online Brand Protection and Bail Bonds Industry Solutions segments. We recognize revenue from online brand protection and brand monitoring services, offered by Net Enforcers, on a monthly or transactional basis. We also recognize revenue from providing management service solutions, offered by Captira Analytical, on a monthly subscription or transactional basis.

Goodwill, Identifiable Intangibles and Other Long Lived Assets

We record, as goodwill, the excess of the purchase price over the fair value of the identifiable net assets acquired in purchase transactions. We review our goodwill for impairment annually, as of October 31, or more frequently if indicators of impairment exist, and follow the two step process. Goodwill has been assigned to our reporting units for purposes of impairment testing. As of March 31, 2012, goodwill of $43.2 million resides in our Consumer Products and Services reporting unit, resulting from our acquisition of Intersections Insurance Services Inc., which has been evaluated as part of our Consumer Products and Services reporting unit. There is no goodwill remaining in our other reporting units.

A significant amount of judgment is involved in determining if an indicator of impairment has occurred. Such indicators may include, among others (a) a significant decline in our expected future cash flows; (b) a sustained, significant decline in our stock price and market capitalization; (c) a significant adverse change in legal factors or in the business climate; (d) unanticipated competition; (e) the testing for recoverability of a significant asset group within a reporting unit; and (f) slower growth rates. Any adverse change in these factors could have a significant impact on the recoverability of these assets and could have a material impact in our condensed consolidated financial statements.

The goodwill impairment test involves a two-step process. The first step is a comparison of each reporting unit’s fair value to its carrying value. We estimate fair value using the best information available, using a combined income (discounted cash flow) valuation model and market based approach. The market approach measures the value of an entity through an analysis of recent sales or offerings of comparable companies. The income approach measures the value of the reporting units by the present values of its economic benefits. These benefits can include revenue and cost savings. Value indications are developed by discounting expected cash flows to their present value at a rate of return that incorporates the risk-free rate for use of funds, trends within the industry, and risks associated with particular investments of similar type and quality as of the valuation date.

 

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The estimated fair value of our reporting units is dependent on several significant assumptions, including our earnings projections, and cost of capital (discount rate). The projections use management’s best estimates of economic and market conditions over the projected period including business plans, growth rates in sales, costs, and estimates of future expected changes in operating margins and cash expenditures. Other significant estimates and assumptions include terminal value growth rates, future estimates of capital expenditures and changes in future working capital requirements. There are inherent uncertainties related to these factors and management’s judgment in applying each to the analysis of the recoverability of goodwill.

We estimate fair value giving consideration to both the income and market approaches. Consideration is given to the line of business and operating performance of the entities being valued relative to those of actual transactions, potentially subject to corresponding economic, environmental, and political factors considered to be reasonable investment alternatives.

If the estimated fair value of a reporting unit exceeds its carrying value, goodwill of the reporting unit is not impaired and the second step of the impairment test is not necessary. If the carrying value of the reporting unit exceeds its estimated fair value, then the second step of the goodwill impairment test must be performed. The second step of the goodwill impairment test compares the implied fair value of the reporting unit’s goodwill with its goodwill carrying value to measure the amount of impairment charge, if any. The implied fair value of goodwill is determined in the same manner as the amount of goodwill recognized in a business combination. In other words, the estimated fair value of the reporting unit is allocated to all of the assets and liabilities of that unit (including any unrecognized intangible assets) as if the reporting unit had been acquired in a business combination and the fair value of that reporting unit was the purchase price paid. If the carrying value of the reporting unit’s goodwill exceeds the implied fair value of that goodwill, an impairment charge is recognized in an amount equal to that excess.

We review long-lived assets, including finite-lived intangible assets, property and equipment and other long term assets, for impairment whenever events or changes in circumstances indicate that the carrying amounts of the assets may not be fully recoverable. Significant judgments in this area involve determining whether a triggering event has occurred and determining the future cash flows for assets involved. In conducting our analysis, we would compare the undiscounted cash flows expected to be generated from the long-lived assets to the related net book values. If the undiscounted cash flows exceed the net book value, the long-lived assets are considered not to be impaired. If the net book value exceeds the undiscounted cash flows, an impairment charge is measured and recognized. An impairment charge is measured as the difference between the net book value and the fair value of the long-lived assets. Fair value is estimated by discounting the future cash flows associated with these assets.

Intangible assets subject to amortization may include trademarks and customer, marketing and technology related intangibles. Such intangible assets, excluding customer related intangibles, are amortized on a straight-line basis over their estimated useful lives, which are generally three to ten years. Customer related intangible assets are amortized on either a straight-line or accelerated basis, dependent upon the pattern in which the economic benefits of the intangible asset are consumed or otherwise used up.

Deferred Subscription Solicitation and Advertising

Our deferred subscription solicitation costs consist of subscription acquisition costs, including telemarketing, web-based marketing expenses and direct mail such as printing and postage. We expense advertising costs, such as broadcast media, the first time advertising takes place, except for direct-response marketing costs. Telemarketing, web-based marketing and direct mail expenses are direct response marketing costs, which are amortized on a cost pool basis over the period during which the future benefits are expected to be received, but no more than 12 months. The recoverability of amounts capitalized as deferred subscription solicitation costs are evaluated at each balance sheet date by comparing the carrying amounts of such assets on a cost pool basis to the probable remaining future benefit expected to result directly from such advertising costs. Probable remaining future benefit is estimated based upon historical subscriber patterns, and represents net revenues less costs to earn those revenues. In estimating probable future benefit (on a per subscriber basis) we deduct our contractual cost to service that subscriber from the known sales price. We then apply the future benefit (on a per subscriber basis) to the number of subscribers expected to be retained in the future to arrive at the total probable future benefit. In estimating the number of subscribers we will retain (i.e., factoring in expected cancellations), we utilize historical subscriber patterns maintained by us that show attrition rates by client, product and marketing channel. The total probable future benefit is then compared to the costs of a given marketing campaign (i.e., cost pools), and if the probable future benefit exceeds the cost pool, the amount is considered to be recoverable. If direct response advertising costs were to exceed the estimated probable remaining future benefit, an adjustment would be made to the deferred subscription costs to the extent of any shortfall.

 

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Commission Costs

Commissions that relate to annual subscriptions with full refund provisions and monthly subscriptions are expensed when incurred, unless we are entitled to a refund of the commissions. If annual subscriptions are cancelled prior to their initial terms, we are generally entitled to a full refund of the previously paid commission for those annual subscriptions with a full refund provision and a pro-rata refund, equal to the unused portion of the subscription, for those annual subscriptions with a pro-rata refund provision. Commissions that relate to annual subscriptions with full commission refund provisions are deferred until the earlier of expiration of the refund privileges or cancellation. Once the refund privileges have expired, the commission costs are recognized ratably in the same pattern that the related revenue is recognized. Commissions that relate to annual subscriptions with pro-rata refund provisions are deferred and charged to operations as the corresponding revenue is recognized. If a subscription is cancelled, upon receipt of the refunded commission from our client, we record a reduction to the deferred commission.

We have prepaid commission agreements with some of our clients. Under these agreements, we pay a commission on new subscribers in lieu of or reduction in ongoing commission payments. We amortize these prepaid commissions, on an accelerated basis, over a period of time not to exceed three years. The short-term portion of the prepaid commissions is included in deferred subscription solicitation costs in our condensed consolidated balance sheet. The long-term portion of the prepaid commissions is included in other assets in our condensed consolidated balance sheet. Amortization is included in commission expense in our condensed consolidated statements of operations.

Share Based Compensation

We use the Black-Scholes option-pricing model to value all options and the straight-line method to amortize this fair value as compensation cost over the requisite service period. The fair value of each option granted has been estimated as of the date of grant with the following weighted-average assumptions:

 

     Three Months Ended
March  31,
 
     2011  

Expected dividend yield

     6.1

Expected volatility

     74.6

Risk free interest rate

     2.5

Expected term of options

     6.2 years   

Expected Dividend Yield. The Black-Scholes valuation model requires an expected dividend yield as an input. We paid quarterly cash dividends on our common stock and accordingly, applied a dividend yield to grants in the year ended December 31, 2011. For future grants, we will apply a dividend yield based on our history and expectation of dividend payouts.

Expected Volatility. The expected volatility of options granted was estimated based solely upon our historical share price volatility. We will continue to review our estimate in the future.

Risk free Interest Rate. The yield on actively traded non-inflation indexed U.S. Treasury notes was used to extrapolate an average risk-free interest rate based on the expected term of the underlying grants.

Expected Term. The expected term of options granted during the year ended December 31, 2011 was determined using the simplified calculation ((vesting term + original contractual term)/2). For the majority of grants valued, the options had graded vesting over 4 years (equal vesting of options annually) and the contractual term was 10 years. Historically, based on the applicable provisions of U.S. GAAP and other relevant guidance, we did not believe we had sufficient historical experience to provide a reasonable basis with which to estimate the expected term and determined the use of the simplified method to be the most appropriate method. Beginning with the next significant option grant, we believe that we have accumulated sufficient exercise activity and we expect to derive our expected term from historical experience. In the three months ended March 31, 2012, we did not grant options.

In addition, we estimate forfeitures based on historical stock option and restricted stock unit activity on a grant by grant basis. We may make changes to that estimate throughout the vesting period based on actual activity.

Income Taxes

We account for income taxes under the applicable provisions of U.S. GAAP, which requires an asset and liability approach to financial accounting and reporting for income taxes. Deferred tax assets and liabilities are recognized for future tax consequences

 

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attributable to differences between the financial statement carrying amounts of existing assets and liabilities and their respective tax bases. Valuation allowances are provided, if, based upon the weight of the available evidence, it is more likely than not that some or all of the deferred tax assets will not be realized.

Accounting for income taxes in interim periods provides that at the end of each interim period we are required to make our best estimate of the consolidated effective tax rate expected to be applicable for our full calendar year. The rate so determined shall be used in providing for income taxes on a consolidated current year-to-date basis. Further, the rate is reviewed, if necessary, as of the end of each successive interim period during the year to our best estimate of our annual effective tax rate.

We believe that our tax positions comply with applicable tax law. As a matter of course, we may be audited by various taxing authorities and these audits may result in proposed assessments where the ultimate resolution may result in us owing additional taxes. U.S. GAAP addresses the determination of whether tax benefits claimed or expected to be claimed on a tax return should be recorded in the financial statements. We may recognize the tax benefit from an uncertain tax position only if it is more likely than not that the tax position will be sustained on examination by the taxing authorities, based on the technical merits of the position. The tax benefits recognized in the financial statements from such a position should be measured based on the largest benefit that has a greater than fifty percent likelihood of being realized upon ultimate settlement.

3. Accounting Standards Updates

Accounting Standards Updates Recently Adopted

In May 2011, an update was made to “Fair Value Measurement”. The amendments in this update result in common fair value measurement and disclosure requirements in U.S. GAAP. Some of the amendments clarify the Board’s intent about the application of existing fair value measurement requirements. Other amendments change a particular principle or requirement for measuring fair value or for disclosing information about fair value measurements. For public entities, the amendments are effective during interim and annual periods beginning after December 15, 2011. Early adoption by public entities is not permitted. We have adopted the provisions of this update as of January 1, 2012 and there was no material impact to our condensed consolidated financial statements.

In June 2011, an update was made to “Comprehensive Income”. This update was further amended in December 2011 in order to defer the changes that relate to the presentation of reclassification adjustments. In this update an entity has the option to present the total of comprehensive income, the components of net income, and the components of other comprehensive income either in a single continuous statement of comprehensive income or in two separate but consecutive statements. The entity is also required to present on the face of the financial statements reclassification adjustments for items that are reclassified from other comprehensive income to net income in the statement(s) where the components of net income and the components of other comprehensive income are presented. The amendments in this update should be applied retrospectively. For public entities, the amendments are effective for fiscal years, and interim periods within those years, beginning after December 15, 2011 with the exception of the amendments that relate to the presentation of reclassification adjustments which have been deferred. Early adoption is permitted. We have adopted the provisions of this update as of January 1, 2012 and there was no material impact to our condensed consolidated financial statements.

In September 2011, an update was made to “Intangibles — Goodwill and Other”. This update is intended to simplify how entities test goodwill for impairment. The amendments in the update permit an entity to first assess qualitative factors to determine whether it is more likely than not that the fair value of a reporting unit is less than its carrying amount as a basis for determining whether it is necessary to perform the two-step goodwill impairment test. The amendments in this update are effective for annual and interim goodwill impairment tests performed for fiscal years beginning after December 15, 2011. Early adoption is permitted. We have adopted the provisions of this update as of January 1, 2012 and there was no material impact to our condensed consolidated financial statements.

Accounting Standards Updates Not Yet Effective

In January 2011, an update was made to “Receivables”. The amendments in this update temporarily delay the effective date of disclosures about troubled debt restructuring for public entities. The effective date of the new disclosures about troubled debt restructuring for public entities and the guidance for determining what constitutes a troubled debt restructuring for public entities will be coordinated. Currently, that guidance is indefinitely deferred for public entities. We will adopt the provisions of this update once it is effective and do not anticipate a material impact to our condensed consolidated financial statements.

 

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In December 2011, an update was made to “Property, Plant, and Equipment”. Under the amendments in this update, when a parent ceases to have a controlling financial interest in a subsidiary that is in substance real estate as a result of default on the subsidiary’s nonrecourse debt, the reporting entity should apply the guidance in Subtopic 360-20 to determine whether it should derecognize the in substance real estate. The amendments in this update should be applied on a prospective basis and are effective for fiscal years and interim periods within those years, beginning on or after June 15, 2012. We will adopt the provisions of this update in fiscal year 2013 and do not anticipate a material impact to our condensed consolidated financial statements.

In December 2011, an update was made to “Balance Sheet”. This update requires an entity to disclose information about offsetting and related arrangements to enable users of financial statements to understand the effect of those arrangements. The amendments in this update are effective for annual reporting periods beginning on or after January 1, 2013, and interim periods within those annual periods. The disclosures required by this amendment will be applied retrospectively for all comparative periods. We will adopt the provisions of this update in fiscal year 2013 and do not anticipate a material impact to our condensed consolidated financial statements

4. Earnings Per Common Share

Basic and diluted earnings per common share is determined in accordance with the applicable provisions of U.S. GAAP. Basic earnings per common share is computed using the weighted average number of shares of common stock outstanding for the period. Diluted earnings per common share is computed using the weighted average number of shares of common stock, adjusted for the dilutive effect of potential common stock. Potential common stock, computed using the treasury stock method or the if-converted method, includes the potential exercise of stock options under our share-based employee compensation plans and our vesting of restricted stock units.

For the three months ended March 31, 2012 and 2011, options to purchase 885 thousand and 1.4 million shares of common stock, respectively, have been excluded from the computation of diluted earnings per common share as their effect would be anti-dilutive. These shares could dilute earnings per common share in the future.

A reconciliation of basic earnings per common share to diluted earnings per common share is as follows:

 

     Three Months Ended
March 31,
 
     2012      2011  
     (In thousands, except  
     per share data)  

Net income available to common shareholders — basic and diluted

   $ 6,226       $ 4,584   
  

 

 

    

 

 

 

Weighted average common shares outstanding — basic

     17,492         17,940   

Dilutive effect of common stock equivalents

     1,244         1,603   
  

 

 

    

 

 

 

Weighted average common shares outstanding — diluted

     18,736         19,543   
  

 

 

    

 

 

 

Earnings per common share:

     

Basic earnings per common share

   $ 0.36       $ 0.26   

Diluted earnings per common share

   $ 0.33       $ 0.23   

5. Fair Value Measurement

Our cash and any investment instruments are classified within Level 1 or Level 2 of the fair value hierarchy as they are valued using quoted market prices, broker or dealer quotations, or alternative pricing sources with reasonable levels of price transparency. The types of instruments valued are based on quoted market prices in active markets and are primarily U.S. government and agency securities and money market securities. Such instruments are generally classified within Level 1 of the fair value hierarchy.

We did not hold instruments that are measured at fair value on a recurring basis for the periods ended March 31, 2012 and December 31, 2011. We consider the carrying amounts of certain financial instruments, such as cash and cash equivalents, short-term government debt instruments, trade accounts receivables, leases payables and trade accounts payables, to approximate fair value based on the liquidity of these financial instruments. We did not have any transfers in or out of Level 1 and Level 2 in the three months ended March 31, 2012 or in the year ended December 31, 2011.

At March 31, 2012, we had a total of $10.0 million outstanding under our revolving credit facility, which is a variable rate loan and therefore, fair value approximates book value.

 

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6. Prepaid Expenses and Other Current Assets

The components of our prepaid expenses and other current assets are as follows:

 

     March 31,
2012
     December 31,
2011
 
     (In thousands)  

Prepaid services

   $ 867       $ 1,030   

Prepaid severance

     839         —     

Other prepaid contracts

     3,931         4,223   

Other

     1,743         1,187   
  

 

 

    

 

 

 
   $ 7,380       $ 6,440   
  

 

 

    

 

 

 

7. Deferred Subscription Solicitation and Commission Costs

Total deferred subscription solicitation costs included in the accompanying condensed consolidated balance sheet as of March 31, 2012 and December 31, 2011 was $13.6 million and $16.3 million, respectively. The long-term portion of the deferred subscription solicitation costs are reported in other assets in our condensed consolidated balance sheet and include $1.3 million and $1.9 million as of March 31, 2012 and December 31, 2011, respectively. The current portion of the prepaid commissions is included in the deferred subscription solicitation costs which were $3.8 million and $4.7 million as of March 31, 2012 and December 31, 2011, respectively. Amortization of deferred subscription solicitation and commission costs, which are included in either marketing or commissions expense in our condensed consolidated statements of operations, for the three months ended March 31, 2012 and 2011 were $7.4 million and $12.6 million, respectively. Marketing costs, which are included in marketing expenses in our condensed consolidated statements of operations, as they did not meet the criteria for deferral, for the three months ended March 31, 2012 and 2011, were $985 thousand and $775 thousand, respectively.

8. Goodwill and Intangible Assets

Changes in the carrying amount of goodwill are as follows (in thousands):

 

     March 31, 2012  
     Gross
Carrying
Amount
     Accumulated
Impairment
Losses
    Net Carrying
Amount at
January 1, 2012
     Impairment      Net Carrying
Amount at
March 31,
2012
 

Consumer Products and Services

   $ 43,235       $ —        $ 43,235       $ —         $ 43,235   

Online Brand Protection

     11,242         (11,242     —           —           —     

Bail Bonds Industry Solutions

     1,390         (1,390     —           —           —     
  

 

 

    

 

 

   

 

 

    

 

 

    

 

 

 

Total Goodwill

   $ 55,867       $ (12,632   $ 43,235       $ —         $ 43,235   
  

 

 

    

 

 

   

 

 

    

 

 

    

 

 

 

 

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     December 31, 2011  
     Gross
Carrying
Amount
     Accumulated
Impairment
Losses
    Net Carrying
Amount at
January 1, 2011
     Impairment      Net Carrying
Amount at
December 31,
2011
 

Consumer Products and Services

   $ 43,235       $ —        $ 43,235       $ —         $ 43,235   

Online Brand Protection

     11,242         (11,242     —           —           —     

Bail Bonds Industry Solutions

     1,390         (1,390     —           —           —     
  

 

 

    

 

 

   

 

 

    

 

 

    

 

 

 

Total Goodwill

   $ 55,867       $ (12,632   $ 43,235       $ —         $ 43,235   
  

 

 

    

 

 

   

 

 

    

 

 

    

 

 

 

During the three months ended March 31, 2012, we did not identify any triggering events related to our goodwill and therefore, were not required to test our goodwill for impairment.

Our intangible assets consisted of the following (in thousands):

 

     March 31, 2012  
     Gross
Carrying
Amount
     Accumulated
Amortization
    Impairment      Net
Carrying
Amount
 

Amortizable intangible assets:

          

Customer related

   $ 38,846       $ (28,662   $ —         $ 10,184   

Marketing related

     3,192         (3,192     —           —     

Technology related

     2,796         (2,796     —           —     
  

 

 

    

 

 

   

 

 

    

 

 

 

Total amortizable intangible assets

   $ 44,834       $ (34,650   $ —         $ 10,184   
  

 

 

    

 

 

   

 

 

    

 

 

 
     December 31, 2011  
     Gross
Carrying
Amount
     Accumulated
Amortization
    Impairment      Net
Carrying
Amount
 

Amortizable intangible assets:

          

Customer related

   $ 38,846       $ (27,777   $ —         $ 11,069   

Marketing related

     3,192         (3,192     —           —     

Technology related

     2,796         (2,796     —           —     
  

 

 

    

 

 

   

 

 

    

 

 

 

Total amortizable intangible assets

   $ 44,834       $ (33,765   $ —         $ 11,069   
  

 

 

    

 

 

   

 

 

    

 

 

 

Intangible assets are amortized over a period of three to ten years. For the three months ended March 31, 2012 and 2011, we incurred aggregate amortization expense of $885 thousand and $1.0 million, respectively, which was included in amortization expense in our condensed consolidated statements of operations. We estimate that we will have the following amortization expense for the future periods indicated below (in thousands):

 

For the remaining nine months ending December 31, 2012

   $ 2,657   

For the years ending December 31:

  

2013

     3,483   

2014

     3,437   

2015

     427   

2016

     180   

Thereafter

     —     
  

 

 

 
   $ 10,184   
  

 

 

 

 

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9. Other Assets

The components of our other assets are as follows:

 

     March 31,
2012
     December 31,
2011
 
     (In thousands)  

Prepaid royalty payments

   $ 75       $ 75   

Prepaid contracts

     436         281   

Prepaid commissions

     1,283         1,859   

Assets held for use

     1,408         1,408   

Other

     1,422         1,719   
  

 

 

    

 

 

 
   $ 4,624       $ 5,342   
  

 

 

    

 

 

 

10. Accrued Expenses and Other Current Liabilities

The components of our accrued expenses and other liabilities are as follows:

 

     March 31,
2012
     December 31,
2011
 
     (In thousands)  

Accrued marketing

   $ 1,556       $ 2,099   

Accrued cost of sales, including credit bureau costs

     7,489         5,720   

Accrued general and administrative expense and professional fees

     3,419         3,794   

Insurance premiums

     840         846   

Other

     1,010         1,322   
  

 

 

    

 

 

 
   $ 14,314       $ 13,781   
  

 

 

    

 

 

 

11. Accrued Payroll and Employee Benefits

The components of our accrued payroll and employee benefits are as follows:

 

     March 31,
2012
     December 31,
2011
 
     (In thousands)  

Accrued payroll

   $ 1,355       $ 660   

Accrued benefits

     2,569         2,227   

Accrued severance

     1,249         2,320   
  

 

 

    

 

 

 
   $ 5,173       $ 5,207   
  

 

 

    

 

 

 

In the three months ended March 31, 2012, we paid severance and severance related benefits of $2.4 million and recorded an additional $465 thousand of expense for severance and severance-related benefits.

12. Commitments and Contingencies

Leases

We have entered into long-term operating lease agreements for office space and capital leases for fixed assets. The minimum fixed commitments related to all non-cancellable leases are as follows:

 

     Operating
Leases
     Capital
Leases
 
     (In thousands)  

For the remaining nine months ending December 31, 2012

   $ 1,991       $ 1,004   

For the years ending December 31:

     

2013

     2,937         942   

2014

     2,547         859   

2015

     2,503         656   

2016

     2,404         28   

2017

     2,497         —     

Thereafter

     3,921         —     
  

 

 

    

 

 

 

Total minimum lease payments

   $ 18,800         3,489   
  

 

 

    

Less: amount representing interest

        (287
     

 

 

 

Present value of minimum lease payments

        3,202   

Less: current obligation

        (1,148
     

 

 

 

Long term obligations under capital lease

      $ 2,054   
     

 

 

 

Rental expenses included in general and administrative expenses were $719 thousand and $716 thousand for the three months ended March 31, 2012 and 2011, respectively.

 

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Legal Proceedings

On July 19, 2011, a putative class action complaint was filed against Intersections Inc., Intersections Insurance Services Inc. and Bank of America Corporation in Los Angeles Superior Court alleging various claims based on the sale of an accidental death and disability program. The case was removed to the U.S. District Court for the Central District of California, and an amended complaint was filed. On January 30, 2012, the District Court dismissed all claims against us and Bank of America Corporation. On February 29, 2012, the plaintiffs filed a Notice of Appeal of the District Court’s order.

TQP Development LLC filed a patent infringement suit in the Eastern District of Texas against Dell Inc., United Continental Holdings, Inc., Lowe’s Companies, Inc., Lowe’s Home Centers, Inc., Lowe’s HIW, Inc, Deutsche Telekom AG, T-Mobile USA, Inc., Discover Financial Services, Hewlett-Packard Company, Hewlett-Packard Development Company, L.P., Chevron Corporation, Chevron U.S.A. Inc., Research in Motion Limited, Research in Motion Corporation and Costco Wholesale Corporation. TQP seeks a judgment that the defendants have infringed its patent, injunctive relief, monetary damages, treble damages, costs and attorneys fees. Upon request by our client Costco, we have agreed to defend Costco, subject to a reservation of rights, to the extent TQP's patent infringement claim concerns a web site hosted by us. Accordingly, on April 27, 2012, we moved to intervene in the case. We are reviewing the allegations in the suit. At this time, we do not believe a loss is probable and have not recorded an accrual related to this proceeding. Further, at this time, we are unable to estimate a possible loss or range of loss because the remedies or penalties sought are indeterminate or unspecified and the facts of the case and potential defenses are not yet sufficiently fully developed or known to us.

We periodically analyze currently available information and make a determination of the probability of loss and provide a range of possible loss when we believe that sufficient and appropriate information is available. We accrue a liability for those contingencies where the incurrence of a loss is probable and the amount can be reasonably estimated. If a loss is probable and a range of amounts can be reasonably estimated but no amount within the range is a better estimate than any other amount in the range, then the minimum of the range is accrued. We do not accrue a liability when the likelihood that the liability has been incurred is believed to be probable but the amount cannot be reasonably estimated or when the likelihood that a liability has been incurred is believed to be only reasonably possible or remote. For contingencies where an unfavorable outcome is reasonably possible and the impact could potentially be material, we disclose the nature of the contingency and, where feasible, an estimate of the possible loss or range of loss. As of March 31, 2012, we do not have any liabilities accrued for any of the lawsuits mentioned above.

Other

In January, 2012, we entered into a new contract with a credit reporting agency, in which we are required to make non-refundable minimum payments totaling $24.2 million in the year ending December 31, 2012.

13. Other Long-Term Liabilities

The components of our other long-term liabilities are as follows:

 

     March 31,
2012
     December 31,
2011
 
     (In thousands)  

Deferred rent

   $ 3,542       $ 3,353   

Uncertain tax positions, interest and penalties not recognized

     772         957   

Accrued general and administrative expenses

     2         9   

Other

     449         437   
  

 

 

    

 

 

 
   $ 4,765       $ 4,756   
  

 

 

    

 

 

 

14. Debt and Other Financing

We have a Credit Agreement with Bank of America, N.A., which has a current maturity date, as amended on December 19, 2011, of December 31, 2012. Our Credit Agreement currently consists of a revolving credit facility in the amount of $25.0 million and is secured by substantially all of our assets and a pledge by us of stock and membership interests we hold in certain of our subsidiaries. Our subsidiaries are co-borrowers under the Credit Agreement.

In connection with our share repurchase, we amended the Credit Agreement during the three months ended March 31, 2011 to

 

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provide for the consent of the lenders to the share repurchase and to clarify covenant calculations. As part of this amendment, we agreed to maintain available liquidity of at least $10.0 million at all times while the Credit Agreement is in effect. As of March 31, 2012, the outstanding balance of the revolving credit facility was $10.0 million, which is included as a current liability in our condensed consolidated balance sheet and we have approximately $30.6 million in cash in our condensed consolidated balance sheet in addition to unused capacity under the Credit Agreement, which more than satisfies the minimum available liquidity requirement.

The Credit Agreement contains certain customary covenants, including among other things covenants that limit or restrict the incurrence of liens; the incurrence of certain indebtedness; mergers, dissolutions, liquidation, or consolidations; acquisitions (other than certain permitted acquisitions); sales of substantially all of our or any co-borrowers’ assets; the declaration of certain dividends or distributions; transactions with affiliates (other than co-borrowers under the Credit Agreement) other than on fair and reasonable terms; share repurchases; and the creation or acquisition of any direct or indirect subsidiary of ours that is not a domestic subsidiary unless such subsidiary becomes a guarantor. We are also required to maintain compliance with certain financial covenants which includes our consolidated leverage ratios, consolidated fixed charge coverage ratios, minimum available liquidity requirements as well as customary covenants, representations and warranties, funding conditions and events of default. We are currently in compliance with all such covenants.

15. Income Taxes

Our consolidated effective tax rate from continuing operations for the three months ended March 31, 2012 and 2011 was 40.8% and 41.8%, respectively. The slight decrease from the comparable period is primarily due to the ratio of permanent differences to an increase in income from operations before income tax, partially offset by an increase in book expenses which are not deductible for income tax purposes.

In addition, the total liability for uncertain tax positions decreased by approximately $185 thousand from December 31, 2011. The long-term portion is recorded in other long-term liabilities in our condensed consolidated balance sheet. The reduction in the liability was primarily due to the release of a prior year uncertain tax position, in which a settlement was executed with the taxing authority. An immaterial portion of the amount impacted our consolidated effective tax rate for the three months ended March 31, 2012. We record income tax penalties related to uncertain tax positions as part of our income tax expense in our condensed consolidated financial statements. We record interest expense related to uncertain tax positions as part of interest expense in our condensed consolidated financial statements. We did not accrue penalties in the three months ended March 31, 2012. In the three months ended March 31, 2011, we recorded penalties of $22 thousand. In the three months ended March 31, 2012 and 2011, we recorded interest of $6 thousand and $9 thousand, respectively.

16. Stockholders’ Equity

Share Repurchase

In April 2005, our Board of Directors authorized a share repurchase program under which we can repurchase our outstanding shares of common stock from time to time, depending on market conditions, share price and other factors. As of March 31, 2012, we had $20.0 million remaining under our share repurchase program, which we are permitted to make under our amended Credit Agreement, without lender consent, in any fiscal year. The repurchases may be made on the open market, in block trades, through privately negotiated transactions or otherwise, and the program may be suspended or discontinued at any time.

In the three months ended March 31, 2012, we did not repurchase any shares of common stock. In the three months ended March 31, 2011, we repurchased approximately 1.7 million shares of common stock at $11.25 per share resulting in an aggregate cost to us of $19.6 million.

 

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Dividends

The following summarizes our dividend activity for the year ended December 31, 2011:

 

Announcement Date

   Record Date      Payment Date      Cash Dividend
Amount (per share)
 

February 7, 2011

     February 28, 2011         March 10, 2011       $ 0.15   

April 21, 2011

     May 31, 2011         June 10, 2011       $ 0.15   

August 2, 2011

     August 31, 2011         September 9, 2011       $ 0.20   

November 9, 2011

     November 30, 2011         December 9, 2011       $ 0.20   

The following summarizes our dividend activity for the three months ended March 31, 2012:

 

Announcement Date

   Record Date    Payment Date    Cash Dividend
Amount (per share)
 

February 2, 2012

   February 29, 2012    March 9, 2012    $ 0.20   

Share Based Compensation

On August 24, 1999, the Board of Directors and stockholders approved the 1999 Stock Option Plan (the “1999 Plan”). The active period for this plan expired on August 24, 2009. The number of shares of common stock that have been issued under the 1999 Plan could not exceed 4.2 million shares pursuant to an amendment to the plan executed in November 2001. As of March 31, 2012, there were options to purchase 34 thousand shares outstanding. Individual awards under the 1999 Plan took the form of incentive stock options and nonqualified stock options.

On March 12, 2004 and May 5, 2004, the Board of Directors and stockholders, respectively, approved the 2004 Stock Option Plan (the “2004 Plan”) to be effective immediately prior to the consummation of the initial public offering. The 2004 Plan provides for the authorization to issue 2.8 million shares of common stock. As of March 31, 2012, we have 407 thousand shares remaining to issue and options to purchase 1.3 million shares outstanding. Individual awards under the 2004 Plan may take the form of incentive stock options and nonqualified stock options. Option awards are generally granted with an exercise price equal to the market price of our stock at the date of grant; those option awards generally vest over four years of continuous service and have ten year contractual terms.

On March 8, 2006 and May 24, 2006, the Board of Directors and stockholders, respectively, approved the 2006 Stock Incentive Plan (the “2006 Plan”). The number of shares of common stock that may be issued under the 2006 Plan may not exceed 7.1 million, pursuant to an amendment approved by the Board of Directors and stockholders in May 2011. As of March 31, 2012, we have 1.8 million shares of common stock available for future grants of awards under the 2006 Plan, and awards for approximately 2.7 million shares outstanding. Individual awards under the 2006 Plan may take the form of incentive stock options, nonqualified stock options, restricted stock awards and/or restricted stock units. These awards generally vest over four years of continuous service.

The Compensation Committee administers the Plans, selects the individuals who will receive awards and establishes the terms and conditions of those awards. Shares of common stock subject to awards that have expired, terminated, or been canceled or forfeited are available for issuance or use in connection with future awards.

The 1999 Plan active period expired on August 24, 2009, the 2004 Plan will remain in effect until May 5, 2014, and the 2006 Plan will remain in effect until March 7, 2016, unless terminated by the Board of Directors.

Stock Options

Total share based compensation expense recognized for stock options, which is included in general and administrative expense in our condensed consolidated statement of operations, for the three months ended March 31, 2012 and 2011 was $531 thousand and $603 thousand, respectively.

 

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The following table summarizes our stock option activity:

 

     Number of
Shares
    Weighted-
Average
Exercise
Price
     Aggregate
Intrinsic  Value
     Weighted-
Average
Remaining
Contractual
Term
 
                  (In thousands)      (In years)  

Outstanding at December 31, 2011

     2,071,606      $ 6.14         

Canceled

     (78,327     5.06         

Exercised

     (37,556     7.64         
  

 

 

         

Outstanding at March 31, 2012

     1,955,723      $ 6.16       $ 13,683         6.77   
  

 

 

   

 

 

    

 

 

    

 

 

 

Exercisable at March 31, 2012

     739,862      $ 8.30       $ 3,818         5.59   
  

 

 

   

 

 

    

 

 

    

 

 

 

There were no options granted during the three months ended March 31, 2012. In the three months ended March 31, 2011, the weighted average grant date fair value of options granted, based on the Black-Scholes method, was $4.05.

For options exercised, intrinsic value is calculated as the difference between the market price on the date of exercise and the exercise price. The total intrinsic value of options exercised during the three months ended March 31, 2012 and 2011 was $300 thousand and $76 thousand, respectively.

In the three months ended March 31, 2012, participants utilized a net withhold option exercise method, in which options were surrendered to cover payroll withholding tax, if applicable, and exercise price. Approximately 28 thousand shares were exercised, of which the cumulative net shares issued to the participants were 8 thousand and 20 thousand were surrendered and subsequently cancelled. The total pre-tax cash outflow, as included in withholding tax payments in our condensed consolidated statement of cash flows, for this net withhold option exercise method was $23 thousand.

As of March 31, 2012, there was $3.0 million of total unrecognized compensation cost related to unvested stock option arrangements granted under the Plans. That cost is expected to be recognized over a weighted-average period of 1.3 years.

Restricted Stock Units

Total share based compensation recognized for restricted stock units, which is included in general and administrative expense in our condensed consolidated statement of operations, for the three months ended March 31, 2012 and 2011 was $1.3 million and $1.1 million, respectively.

The following table summarizes our restricted stock unit activity:

 

     Number of
RSUs
    Weighted-Average
Grant Date
Fair Value
     Weighted-Average
Remaining
Contractual
Life
 
                  (In years)  

Outstanding at December 31, 2011

     2,018,285      $ 6.83      

Granted

     595,491        12.48      

Canceled

     (232,219     6.66      

Vested

     (355,619     6.79      
  

 

 

      

Outstanding at March 31, 2012

     2,025,938      $ 8.52         2.61   
  

 

 

   

 

 

    

 

 

 

As of March 31, 2012, there was $15.4 million of total unrecognized compensation cost related to unvested restricted stock units compensation arrangements granted under the Plans. That cost is expected to be recognized over a weighted-average period of 2.6 years.

17. Related Party Transactions

We have a minority investment in White Sky and a commercial agreement to incorporate and market their product into our fraud and identity theft protection product offerings. For the three months ended March 31, 2012, we did not remit any payments to White Sky. For the three months ended March 31, 2012 and 2011, there was $325 thousand and $650 thousand included in cost of revenue in our condensed consolidated statement of operations related to royalties for exclusivity and product costs.

The chief executive officer and president of Digital Matrix Systems, Inc. (“DMS”) serves as our board member. We have entered into contracts with DMS that provide for services that assist us in monitoring credit on a daily and quarterly basis, as well as certain on-line credit analysis services. In connection with these agreements, we paid monthly installments totaling $288 thousand and $216 thousand for the three months ended March 31, 2012 and 2011, respectively. These amounts are included within cost of revenue and general and administrative expenses in our condensed consolidated statement of operations.

 

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18. Segment and Geographic Information

We have three reportable operating segments through the period ended March 31, 2012. Our Consumer Products and Services segment includes our identity theft protection and credit information management, data breach response, and insurance and membership products and services. Our Online Brand Protection segment includes the corporate brand protection and business intelligence services provided by our subsidiary Net Enforcers. Our Bail Bonds Industry Solutions segment includes the software management solutions for the bail bond industry provided by our subsidiary Captira Analytical.

The following table sets forth segment information for the three months ended March 31, 2012 and 2011:

 

     Consumer
Products
and Services
     Online  Brand
Protection
    Bail Bonds
Industry
Solutions
    Consolidated  
     (in thousands)  

Three Months Ended March 31, 2012

         

Revenue

   $ 89,402       $ 564      $ 266      $ 90,232   

Depreciation

     2,462         4        28        2,494   

Amortization

     878         7        —          885   

Income (loss) from operations before income taxes

   $ 10,968       $ (91   $ (360   $ 10,517   

Three Months Ended March 31, 2011

         

Revenue

   $ 89,730       $ 542      $ 173      $ 90,445   

Depreciation

     1,907         5        11        1,923   

Amortization

     993         7        —          1,000   

Income (loss) from operations before income taxes

   $ 8,640       $ (411   $ (347   $ 7,882   

As of March 31, 2012

         

Property, plant and equipment, net

   $ 22,389       $ 13      $ 245      $ 22,647   
  

 

 

    

 

 

   

 

 

   

 

 

 

Total assets

   $ 156,325       $ 4,088      $ 718      $ 161,131   
  

 

 

    

 

 

   

 

 

   

 

 

 

As of December 31, 2011

         

Property, plant and equipment, net

   $ 23,558       $ 17      $ 243      $ 23,818   
  

 

 

    

 

 

   

 

 

   

 

 

 

Total assets

   $ 161,927       $ 3,947      $ 877      $ 166,751   
  

 

 

    

 

 

   

 

 

   

 

 

 

The principal geographic area of our revenue and assets from operations is the United States.

19. Subsequent Events

On April 26, 2012, we announced a cash dividend of $0.20 per share on our common stock, payable on June 8, 2012, to stockholders of record as of May 29, 2012.

 

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Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations

The following discussion and analysis of our results of operations and financial condition should be read in conjunction with our audited consolidated financial statements as of December 31, 2011 and 2010, and for the years ended December 31, 2011, 2010 and 2009, included in our Annual Report on Form 10-K for the year ended December 31, 2011 (the “Form 10-K”) and with the unaudited condensed consolidated financial statements and related notes thereto presented in this Form 10-Q.

Forward Looking Statements

Information contained in this discussion and analysis, other than historical information, may constitute “forward-looking statements” as defined under the Private Securities Litigation Reform Act of 1995. Words or phrases such as “should result,” “are expected to,” “we anticipate,” “we estimate,” “we project,” or similar expressions are intended to identify forward-looking statements. These statements are subject to certain risks and uncertainties that could cause actual results to differ materially from those expressed in any forward-looking statements. These risks and uncertainties include, but are not limited to, those disclosed in our Form 10-K under “Item 1A. Risk Factors” and “Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations” and elsewhere, our quarterly and current reports filed with the Securities and Exchange Commission and the following important factors: demand for our services; the concentration of our products and services; the concentration of our suppliers and clients; product development; maintaining acceptable margins; maintaining secure systems; ability to control costs; the impact of foreign, federal, state and local legal and regulatory requirements on our business, specifically the consumer marketing, financial products and services, credit information and consumer credit markets; the impact of competition; our ability to continue our long-term business strategy, including growth through acquisition and investments; general economic conditions, including the recent recession and the pace of economic recovery; disruptions to the credit and financial markets in the U.S. and worldwide; economic conditions specific to our financial institutions clients; ability to attract and retain qualified personnel; and the possibility that we may not make further dividend payments. A detailed discussion of these and other factors that may affect our future results is contained in our Form 10-K.

Readers are cautioned not to place undue reliance on forward-looking statements, since the statements speak only as of the date that they are made, and we have no intention or obligation to publicly update or revise any forward-looking statement unless required to do so by securities laws.

Overview

We have three reportable operating segments through the period ended March 31, 2012. Our Consumer Products and Services segment includes our identity theft protection and credit information management, data breach response, and insurance and membership products and services. Our Online Brand Protection segment includes the corporate brand protection and business intelligence services provided by our subsidiary Net Enforcers. Our Bail Bonds Industry Solutions segment includes the software management solutions for the bail bond industry provided by our subsidiary Captira Analytical.

Consumer Products and Services

Our identity theft protection and credit information management products and services provide multiple benefits to consumers, including access to their credit reports, credit monitoring, credit scores, credit education, reports and monitoring of additional information, identity theft recovery services, identity theft cost reimbursement, and software and other technology tools and services. Our membership and insurance products and services are offered by our subsidiary, Intersections Insurance Services, and include accidental death and disability insurance and access to healthcare, home, auto, financial and other services and information. Our consumer services are offered through relationships with clients, including many of the largest financial institutions in the United States and Canada, and clients in other industries.

We also operate the Identity Theft Assistance Center (“ITAC”) on behalf of the Identity Theft Assistance Corporation. ITAC provides victim assistance services without charge to the consumer customers of financial institutions that are members of ITAC. We are paid fees by the Identity Theft Assistance Corporation, which receives dues and fees from its financial institution members. In addition to our service agreement for operation of ITAC, we have a license agreement with the Identity Theft Assistance Corporation under which our identity theft protection products and services, including victim assistance through ITAC, are offered though financial institutions and other entities. We contract directly with those financial institution and entities, and the Identity Theft Assistance Corporation receives license fees from us. In addition, we offer breach response services to organizations responding to compromises of sensitive personal information. We help these clients notify the affected individuals and we provide the affected individuals with identity theft recovery and credit monitoring services. We are paid fees by the clients for the services we provide their customers.

Our products and services are marketed to customers of our clients, and often are branded and tailored to meet our clients’ specifications. Our clients are principally financial institutions, including many of the largest financial institutions in the United States and Canada. A majority of our subscriber base was acquired through our financial institution clients. We also are continuing our efforts to acquire subscribers through clients in other industries.

 

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With our clients, our services are marketed to potential subscribers and non-subscriber customers through a variety of marketing channels, including direct mail, outbound telemarketing, inbound telemarketing, inbound customer service and account activation calls, email, mass media and the Internet. Our marketing arrangements with our clients sometimes call for us to fund and manage marketing activity. The mix between our company-funded and client-funded marketing programs varies from year to year based upon our and our clients’ strategies. We conduct our consumer direct marketing primarily through the Internet and broadcast media. We also may market through other channels, including direct mail, outbound telemarketing, inbound telemarketing, email and through marketing and distribution relationships.

Our client arrangements are distinguished from one another in part by the allocation between us and the client of the economic risk and reward of the marketing campaigns. The general characteristics of each arrangement are described below, although the arrangements with particular clients may contain unique characteristics:

 

 

Direct marketing arrangements: Under direct marketing arrangements, we bear most of the new subscriber marketing costs and pay our client a commission for revenue derived from subscribers. These commissions could be payable upfront in a lump sum on a per newly enrolled subscriber basis, periodically over the life of a subscriber, or through a combination of both. These arrangements generally result in negative cash flow over the first several months after a program is launched due to the upfront nature of the marketing investments. In some arrangements, we pay the client a service fee for access to the client’s customers or billing of the subscribers by the client, and we may reimburse the client for certain of its out-of-pocket marketing costs incurred in obtaining the subscriber. Even in a direct marketing arrangement, some marketing channels may entail limited or no marketing expenses. In those cases, we generally pay higher commissions to our clients compared to channels where we incur more substantial marketing expenses.

 

 

Indirect marketing arrangements: Under indirect marketing arrangements, our client bears the marketing expense and pays us a service fee or percentage of the revenue. Because the subscriber acquisition cost is borne by our client under these arrangements, our revenue per subscriber is typically lower than under direct marketing arrangements. Indirect marketing arrangements generally provide positive cash flow earlier than direct arrangements and the ability to obtain subscribers and utilize marketing channels that the clients otherwise may not make available. The majority of our non-subscriber customers are acquired under indirect marketing relationships that primarily generate little or no revenue per customer for us.

The classification of a client relationship as direct or indirect is based on whether we or the client pay the marketing expenses. Our accounting policies for revenue recognition, however, are not based on the classification of a client arrangement as direct or indirect. We look to the specific client arrangement to determine the appropriate revenue recognition policy, as discussed in detail in Note 2 to our condensed consolidated financial statements. In the past, we have purchased from clients certain customer portfolios, including the rights to future cash flows. We typically classify the post-purchase customer portfolio as a direct marketing arrangement regardless of how it may have been characterized prior to purchase because we receive all future revenues and bear all associated risks and expenses for these customers following the purchase transaction.

Our typical contracts for direct marketing arrangements, and some indirect marketing arrangements, provide that, after termination of the contract, we may continue to provide our services to existing subscribers, for periods ranging from two years to indefinite, substantially under the applicable terms in effect at the time of termination. Under certain of our agreements, however, including most indirect marketing arrangements; the clients may require us to cease providing services under existing subscriptions. Clients under most contracts may also require us to cease providing services to their customers under existing subscriptions if the contract is terminated for material breach by us or based on various events such as certain legal or regulatory changes, a party’s bankruptcy or insolvency, or other events.

Bank of America has ceased marketing of our services, and the portions of our agreement with Bank of America under which our identity theft protection services were being marketed to prospective subscribers expired on December 31, 2011. As a result, we are not obtaining a material number of new subscribers or new subscriber revenue through Bank of America, and expect a reduction in marketing and commissions expenses through at least December 31, 2012. We continue to provide our services to the subscribers we acquired through Bank of America before December 31, 2011, under the financial and other applicable terms and conditions that are currently in effect. We have been engaged in discussions with Bank of America about certain terms and conditions governing continued servicing of those subscribers, and expect discussions about those or other terms and conditions to continue. Those discussions may result in modification of the existing terms and conditions or entry into a new agreement with respect to those subscribers. Please see the information in “Item 1A, Risk Factors” under the caption “Termination or expiration of one or more of our agreements with our clients could cause us a material loss of subscribers, revenue and profit” in our Form 10-K.

 

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The following table details other selected subscriber and financial data.

Other Data (in thousands):

 

     Three Months Ended
March  31,
 
     2012     2011  

Subscribers at beginning of period

     4,946        4,150   

New subscribers — indirect

     188        232   

New subscribers — direct

     124        313   

Cancelled subscribers within first 90 days of subscription

     (73     (177

Cancelled subscribers after first 90 days of subscription

     (422     (370
  

 

 

   

 

 

 

Subscribers at end of period

     4,763        4,148   

Non-Subscriber Customers

     4,340        3,664   
  

 

 

   

 

 

 

Total Customers at end of period

     9,103        7,812   
  

 

 

   

 

 

 

Non-Subscriber Customers include consumers who receive or are eligible for certain limited versions of our products and services as benefits of their accounts with our clients. Non-Subscriber Customers also include consumers for whom we provide limited administrative services in connection with their transfer from a client’s prior service provider. We generate an immaterial percentage of our revenue from Non-Subscriber Customers. We expect that a substantial portion of Non-Subscriber Customers transferred by a client from another provider will be canceled during the year ended December 31, 2012.

Online Brand Protection

Through our subsidiary, Net Enforcers, we provide online brand protection services including online channel monitoring, auction monitoring, forum, blog and newsgroup monitoring and other services. Net Enforcers’ services include the use of technology and operations staff to search the Internet for instances of our clients’ brands and/or specific products, categorize each instance as potentially threatening to our clients based upon client provided criteria, and report our findings back to our clients. Net Enforcers also offers additional value added services to assist our clients to take actions to remediate perceived threats detected online. Net Enforcers’ services are typically priced as monthly subscriptions for a defined set of monitoring services, as well as per transaction charges for value added communications services and hourly based fees for certain project work. Prices for our services vary based upon the specific configuration of services purchased by each client and range from several hundred dollars per month to tens of thousands of dollars per month.

Bail Bonds Industry Solutions

Through our subsidiary, Captira Analytical, we provide automated service solutions for the bail bonds industry. These services include accounting, reporting, and decision making tools which allow bail bondsmen, general agents and sureties to run their offices more efficiently, to exercise greater operational and financial control over their businesses, and to make better underwriting decisions. We believe Captira Analytical’s services are the only fully integrated suite of bail bonds management applications of comparable scope available in the marketplace today. Captira Analytical’s services are sold to retail bail bondsmen on a “per seat” license basis plus additional transactional charges for various optional services. Additionally, Captira Analytical has developed a suite of services for bail bonds insurance companies, general agents and sureties which are also sold on either a transactional or recurring revenue basis.

Critical Accounting Policies

Management Estimates

In preparing our condensed consolidated financial statements, we make estimates and assumptions that can have a significant impact on our financial position and results of operations. The application of our critical accounting policies requires an evaluation of a number of complex criteria and significant accounting judgments by us. In applying those policies, our management uses its judgment to determine the appropriate assumptions to be used in the determination of certain estimates. Actual results may differ significantly from these estimates under different assumptions, judgments or conditions. We have identified the following policies as critical to our business operations and the understanding of our results of operations. For further information on our critical and other accounting policies, see Note 2 to our condensed consolidated financial statements.

Revenue Recognition

We recognize revenue on 1) identity theft and credit management services, 2) accidental death insurance and 3) other membership products.

Our products and services are offered to consumers principally on a monthly subscription basis. Subscription fees are generally billed to the subscriber’s credit card, mortgage bill or demand deposit accounts either by us or by our clients. The prices to subscribers of various configurations of our products and services range generally from $4.99 to $25.00 per month. As a means of allowing customers to become familiar with our services, we sometimes offer free trial or guaranteed refund periods. No revenues are recognized until applicable trial periods are completed.

 

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Identity Theft and Credit Management Services

We recognize revenue from our services when: a) persuasive evidence of arrangement exists as we maintain signed contracts with all of our large financial institution customers and paper and electronic confirmations with individual purchases, b) delivery has occurred, c) the seller’s price to the buyer is fixed as sales are generally based on contract or list prices and payments from large financial institutions are collected within 30 to 45 days with no significant write-offs, and d) collectability is reasonably assured as individual customers pay by credit card which has limited our risk of non-collection. Revenue for monthly subscriptions is recognized in the month the subscription fee is earned. We also generate revenue through a collaborative arrangement which involves joint marketing and servicing activities. We recognize our share of revenues and expenses from this arrangement.

Revenue for annual subscription fees must be deferred if the subscriber has the right to cancel the service. Annual subscriptions include subscribers with full refund provisions at any time during the subscription period and pro-rata refund provisions. Revenue related to annual subscription with full refund provisions is recognized on the expiration of these refund provisions. Revenue related to annual subscribers with pro-rata provisions is recognized based on a pro rata share of revenue earned. An allowance for discretionary subscription refunds is established based on our historical experience. For subscriptions with refund provisions whereby only the prorated subscription fee is refunded upon cancellation by the subscriber, deferred subscription fees are recorded when billed and amortized as subscription fee revenue on a straight-line basis over the subscription period, generally one year.

We also provide services for which certain financial institution clients are the primary obligors directly to their customers. Revenue from these arrangements is recognized when earned, which is at the time we provide the service, generally on a monthly basis.

We record revenue on a gross basis in the amount that we bill the subscriber when our arrangements with financial institution clients provide for us to serve as the primary obligor in the transaction, we have latitude in establishing price and we bear the risk of physical loss of inventory and credit risk for the amount billed to the subscriber. We record revenue in the amount that we bill our financial institution clients, and not the amount billed to their customers, when our financial institution client is the primary obligor, establishes price to the customer and bears the credit risk.

Accidental Death Insurance

We recognize revenue from our services when: a) persuasive evidence of arrangement exists as we maintain paper and electronic confirmations with individual purchases, b) delivery has occurred at the completion of a product trial period, c) the seller’s price to the buyer is fixed as the price of the product is agreed to by the customer as a condition of the sales transaction which established the sales arrangement, and d) collectability is reasonably assured as evidenced by our collection of revenue through the monthly mortgage payments of our customers or through checking account debits to our customers’ accounts. Revenues from insurance contracts are recognized when earned. Marketing of our insurance products generally involves a trial period during which time the product is made available at no cost to the customer. No revenues are recognized until applicable trial periods are completed.

For insurance products, we record revenue on a net basis as we perform as an agent or broker for the insurance products without assuming the risks of ownership of the insurance products.

We participate in agency relationships with insurance carriers that underwrite insurance products offered by us. Accordingly, insurance premiums collected from customers and remitted to insurance carriers are excluded from our revenues and operating expenses. Insurance premiums collected but not remitted to insurance carriers as of March 31, 2012 and December 31, 2011, totaled $840 thousand and $846 thousand, respectively, and are included in accrued expenses and other current liabilities in our condensed consolidated balance sheet.

Other Membership Products

For other membership products, we record revenue on a gross basis as we serve as the primary obligor in the transactions, have latitude in establishing price and bear credit risk for the amount billed to the subscriber.

We generate revenue from other types of subscription based products provided from our Online Brand Protection and Bail Bonds Industry Solutions segments. We recognize revenue from online brand protection and brand monitoring services, offered by Net Enforcers, on a monthly or transactional basis. We also recognize revenue from providing management service solutions, offered by Captira Analytical, on a monthly subscription or transactional basis.

 

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Goodwill, Identifiable Intangibles and Other Long Lived Assets

We record, as goodwill, the excess of the purchase price over the fair value of the identifiable net assets acquired in purchase transactions. We review our goodwill for impairment annually, as of October 31, or more frequently if indicators of impairment exist, and follow the two step process. Goodwill has been assigned to our reporting units for purposes of impairment testing. As of March 31, 2012, goodwill of $43.2 million resides in our Consumer Products and Services reporting unit, resulting from our acquisition of Intersections Insurance Services Inc., which has been evaluated as part of our Consumer Products and Services reporting unit. There is no goodwill remaining in our other reporting units.

A significant amount of judgment is involved in determining if an indicator of impairment has occurred. Such indicators may include, among others (a) a significant decline in our expected future cash flows; (b) a sustained, significant decline in our stock price and market capitalization; (c) a significant adverse change in legal factors or in the business climate; (d) unanticipated competition; (e) the testing for recoverability of a significant asset group within a reporting unit; and (f) slower growth rates. Any adverse change in these factors could have a significant impact on the recoverability of these assets and could have a material impact in our condensed consolidated financial statements.

The goodwill impairment test involves a two-step process. The first step is a comparison of each reporting unit’s fair value to its carrying value. We estimate fair value using the best information available, using a combined income (discounted cash flow) valuation model and market based approach. The market approach measures the value of an entity through an analysis of recent sales or offerings of comparable companies. The income approach measures the value of the reporting units by the present values of its economic benefits. These benefits can include revenue and cost savings. Value indications are developed by discounting expected cash flows to their present value at a rate of return that incorporates the risk-free rate for use of funds, trends within the industry, and risks associated with particular investments of similar type and quality as of the valuation date.

The estimated fair value of our reporting units is dependent on several significant assumptions, including our earnings projections, and cost of capital (discount rate). The projections use management’s best estimates of economic and market conditions over the projected period including business plans, growth rates in sales, costs, and estimates of future expected changes in operating margins and cash expenditures. Other significant estimates and assumptions include terminal value growth rates, future estimates of capital expenditures and changes in future working capital requirements. There are inherent uncertainties related to these factors and management’s judgment in applying each to the analysis of the recoverability of goodwill.

We estimate fair value giving consideration to both the income and market approaches. Consideration is given to the line of business and operating performance of the entities being valued relative to those of actual transactions, potentially subject to corresponding economic, environmental, and political factors considered to be reasonable investment alternatives.

If the estimated fair value of a reporting unit exceeds its carrying value, goodwill of the reporting unit is not impaired and the second step of the impairment test is not necessary. If the carrying value of the reporting unit exceeds its estimated fair value, then the second step of the goodwill impairment test must be performed. The second step of the goodwill impairment test compares the implied fair value of the reporting unit’s goodwill with its goodwill carrying value to measure the amount of impairment charge, if any. The implied fair value of goodwill is determined in the same manner as the amount of goodwill recognized in a business combination. In other words, the estimated fair value of the reporting unit is allocated to all of the assets and liabilities of that unit (including any unrecognized intangible assets) as if the reporting unit had been acquired in a business combination and the fair value of that reporting unit was the purchase price paid. If the carrying value of the reporting unit’s goodwill exceeds the implied fair value of that goodwill, an impairment charge is recognized in an amount equal to that excess.

We review long-lived assets, including finite-lived intangible assets, property and equipment and other long term assets, for impairment whenever events or changes in circumstances indicate that the carrying amounts of the assets may not be fully recoverable. Significant judgments in this area involve determining whether a triggering event has occurred and determining the future cash flows for assets involved. In conducting our analysis, we would compare the undiscounted cash flows expected to be generated from the long-lived assets to the related net book values. If the undiscounted cash flows exceed the net book value, the long-lived assets are considered not to be impaired. If the net book value exceeds the undiscounted cash flows, an impairment charge is measured and recognized. An impairment charge is measured as the difference between the net book value and the fair value of the long-lived assets. Fair value is estimated by discounting the future cash flows associated with these assets.

Intangible assets subject to amortization may include trademarks and customer, marketing and technology related intangibles. Such intangible assets, excluding customer related intangibles, are amortized on a straight-line basis over their estimated useful lives, which are generally three to ten years. Customer related intangible assets are amortized on either a straight-line or accelerated basis, dependent upon the pattern in which the economic benefits of the intangible asset are consumed or otherwise used up.

 

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Deferred Subscription Solicitation and Advertising

Our deferred subscription solicitation costs consist of subscription acquisition costs, including telemarketing, web-based marketing expenses and direct mail such as printing and postage. We expense advertising costs, such as broadcast media, the first time advertising takes place, except for direct-response marketing costs. Telemarketing, web-based marketing and direct mail expenses are direct response marketing costs, which are amortized on a cost pool basis over the period during which the future benefits are expected to be received, but no more than 12 months. The recoverability of amounts capitalized as deferred subscription solicitation costs are evaluated at each balance sheet date by comparing the carrying amounts of such assets on a cost pool basis to the probable remaining future benefit expected to result directly from such advertising costs. Probable remaining future benefit is estimated based upon historical subscriber patterns, and represents net revenues less costs to earn those revenues. In estimating probable future benefit (on a per subscriber basis) we deduct our contractual cost to service that subscriber from the known sales price. We then apply the future benefit (on a per subscriber basis) to the number of subscribers expected to be retained in the future to arrive at the total probable future benefit. In estimating the number of subscribers we will retain (i.e., factoring in expected cancellations), we utilize historical subscriber patterns maintained by us that show attrition rates by client, product and marketing channel. The total probable future benefit is then compared to the costs of a given marketing campaign (i.e., cost pools), and if the probable future benefit exceeds the cost pool, the amount is considered to be recoverable. If direct response advertising costs were to exceed the estimated probable remaining future benefit, an adjustment would be made to the deferred subscription costs to the extent of any shortfall.

Commission Costs

Commissions that relate to annual subscriptions with full refund provisions and monthly subscriptions are expensed when incurred, unless we are entitled to a refund of the commissions. If annual subscriptions are cancelled prior to their initial terms, we are generally entitled to a full refund of the previously paid commission for those annual subscriptions with a full refund provision and a pro-rata refund, equal to the unused portion of the subscription, for those annual subscriptions with a pro-rata refund provision. Commissions that relate to annual subscriptions with full commission refund provisions are deferred until the earlier of expiration of the refund privileges or cancellation. Once the refund privileges have expired, the commission costs are recognized ratably in the same pattern that the related revenue is recognized. Commissions that relate to annual subscriptions with pro-rata refund provisions are deferred and charged to operations as the corresponding revenue is recognized. If a subscription is cancelled, upon receipt of the refunded commission from our client, we record a reduction to the deferred commission.

We have prepaid commission agreements with some of our clients. Under these agreements, we pay a commission on new subscribers in lieu of or reduction in ongoing commission payments. We amortize these prepaid commissions, on an accelerated basis, over a period of time not to exceed three years. The short-term portion of the prepaid commissions is included in deferred subscription solicitation costs in our condensed consolidated balance sheet. The long-term portion of the prepaid commissions is included in other assets in our condensed consolidated balance sheet. Amortization is included in commission expense in our condensed consolidated statements of operations.

Share Based Compensation

We use the Black-Scholes option-pricing model to value all options and the straight-line method to amortize this fair value as compensation cost over the requisite service period. The fair value of each option granted has been estimated as of the date of grant with the following weighted-average assumptions:

 

     Three Months Ended
March  31,
 
     2011  

Expected dividend yield

     6.1

Expected volatility

     74.6

Risk free interest rate

     2.5

Expected term of options

     6.2 years   

Expected Dividend Yield. The Black-Scholes valuation model requires an expected dividend yield as an input. We paid quarterly cash dividends on our common stock and accordingly, applied a dividend yield to grants in the year ended December 31, 2011. For future grants, we will apply a dividend yield based on our history and expectation of dividend payouts.

 

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Expected Volatility. The expected volatility of options granted was estimated based solely upon our historical share price volatility. We will continue to review our estimate in the future.

Risk free Interest Rate. The yield on actively traded non-inflation indexed U.S. Treasury notes was used to extrapolate an average risk-free interest rate based on the expected term of the underlying grants.

Expected Term. The expected term of options granted during the year ended December 31, 2011 was determined using the simplified calculation ((vesting term + original contractual term)/2). For the majority of grants valued, the options had graded vesting over 4 years (equal vesting of options annually) and the contractual term was 10 years. Historically, based on the applicable provisions of U.S. GAAP and other relevant guidance, we did not believe we had sufficient historical experience to provide a reasonable basis with which to estimate the expected term and determined the use of the simplified method to be the most appropriate method. Beginning with the next significant option grant, we believe that we have accumulated sufficient exercise activity and we expect to derive our expected term from historical experience. In the three months ended March 31, 2012, we did not grant options.

In addition, we estimate forfeitures based on historical stock option and restricted stock unit activity on a grant by grant basis. We may make changes to that estimate throughout the vesting period based on actual activity.

Income Taxes

We account for income taxes under the applicable provisions of U.S. GAAP, which requires an asset and liability approach to financial accounting and reporting for income taxes. Deferred tax assets and liabilities are recognized for future tax consequences attributable to differences between the financial statement carrying amounts of existing assets and liabilities and their respective tax bases. Valuation allowances are provided, if, based upon the weight of the available evidence, it is more likely than not that some or all of the deferred tax assets will not be realized.

Accounting for income taxes in interim periods provides that at the end of each interim period we are required to make our best estimate of the consolidated effective tax rate expected to be applicable for our full calendar year. The rate so determined shall be used in providing for income taxes on a consolidated current year-to-date basis. Further, the rate is reviewed, if necessary, as of the end of each successive interim period during the year to our best estimate of our annual effective tax rate.

We believe that our tax positions comply with applicable tax law. As a matter of course, we may be audited by various taxing authorities and these audits may result in proposed assessments where the ultimate resolution may result in us owing additional taxes. U.S. GAAP addresses the determination of whether tax benefits claimed or expected to be claimed on a tax return should be recorded in the financial statements. We may recognize the tax benefit from an uncertain tax position only if it is more likely than not that the tax position will be sustained on examination by the taxing authorities, based on the technical merits of the position. The tax benefits recognized in the financial statements from such a position should be measured based on the largest benefit that has a greater than fifty percent likelihood of being realized upon ultimate settlement.

Accounting Standards Updates

Accounting Standards Updates Recently Adopted

In May 2011, an update was made to “Fair Value Measurement”. The amendments in this update result in common fair value measurement and disclosure requirements in U.S. GAAP. Some of the amendments clarify the Board’s intent about the application of existing fair value measurement requirements. Other amendments change a particular principle or requirement for measuring fair value or for disclosing information about fair value measurements. For public entities, the amendments are effective during interim and annual periods beginning after December 15, 2011. Early adoption by public entities is not permitted. We have adopted the provisions of this update as of January 1, 2012 and there was no material impact to our condensed consolidated financial statements.

In June 2011, an update was made to “Comprehensive Income”. This update was further amended in December 2011 in order to defer the changes that relate to the presentation of reclassification adjustments. In this update an entity has the option to present the total of comprehensive income, the components of net income, and the components of other comprehensive income either in a single continuous statement of comprehensive income or in two separate but consecutive statements. The entity is also required to present on the face of the financial statements reclassification adjustments for items that are reclassified from other comprehensive income to net

 

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income in the statement(s) where the components of net income and the components of other comprehensive income are presented. The amendments in this update should be applied retrospectively. For public entities, the amendments are effective for fiscal years, and interim periods within those years, beginning after December 15, 2011 with the exception of the amendments that relate to the presentation of reclassification adjustments which have been deferred. Early adoption is permitted. We have adopted the provisions of this update as of January 1, 2012 and there was no material impact to our condensed consolidated financial statements.

In September 2011, an update was made to “Intangibles — Goodwill and Other”. This update is intended to simplify how entities test goodwill for impairment. The amendments in the update permit an entity to first assess qualitative factors to determine whether it is more likely than not that the fair value of a reporting unit is less than its carrying amount as a basis for determining whether it is necessary to perform the two-step goodwill impairment test. The amendments in this update are effective for annual and interim goodwill impairment tests performed for fiscal years beginning after December 15, 2011. Early adoption is permitted. We have adopted the provisions of this update as of January 1, 2012 and there was no material impact to our condensed consolidated financial statements.

Accounting Standards Updates Not Yet Effective

In January 2011, an update was made to “Receivables”. The amendments in this update temporarily delay the effective date of disclosures about troubled debt restructuring for public entities. The effective date of the new disclosures about troubled debt restructuring for public entities and the guidance for determining what constitutes a troubled debt restructuring for public entities will be coordinated. Currently, that guidance is indefinitely deferred for public entities. We will adopt the provisions of this update once it is effective and do not anticipate a material impact to our condensed consolidated financial statements.

In December 2011, an update was made to “Property, Plant, and Equipment”. Under the amendments in this update, when a parent ceases to have a controlling financial interest in a subsidiary that is in substance real estate as a result of default on the subsidiary’s nonrecourse debt, the reporting entity should apply the guidance in Subtopic 360-20 to determine whether it should derecognize the in substance real estate. The amendments in this update should be applied on a prospective basis and are effective for fiscal years and interim periods within those years, beginning on or after June 15, 2012. We will adopt the provisions of this update in fiscal year 2013 and do not anticipate a material impact to our condensed consolidated financial statements.

In December 2011, an update was made to “Balance Sheet”. This update requires an entity to disclose information about offsetting and related arrangements to enable users of financial statements to understand the effect of those arrangements. The amendments in this update are effective for annual reporting periods beginning on or after January 1, 2013, and interim periods within those annual periods. The disclosures required by this amendment will be applied retrospectively for all comparative periods. We will adopt the provisions of this update in fiscal year 2013 and do not anticipate a material impact to our condensed consolidated financial statements

Results of Operations

We have three reportable operating segments through the period ended March 31, 2012. Our Consumer Products and Services segment includes our identity theft protection and credit information management, data breach response, and insurance and membership products and services. Our Online Brand Protection segment includes the corporate brand protection and business intelligence services provided by our subsidiary Net Enforcers. Our Bail Bonds Industry Solutions segment includes the software management solutions for the bail bond industry provided by our subsidiary Captira Analytical.

Three Months Ended March 31, 2012 vs. Three Months Ended March 31, 2011 (in thousands):

The condensed consolidated results of operations are as follows:

 

     Consumer
Products
and
Services
     Online  Brand
Protection
    Bail Bonds
Industry
Solutions
    Consolidated  

Three Months Ended March 31, 2012

         

Revenue

   $ 89,402       $ 564      $ 266      $ 90,232   

Operating expenses:

         

Marketing

     6,089         —          —          6,089   

Commissions

     24,516         —          —          24,516   

Cost of revenue

     26,064         126        21        26,211   

General and administrative

     18,320         506        577        19,403   

Depreciation

     2,462         4        28        2,494   

Amortization

     878         7        —          885   
  

 

 

    

 

 

   

 

 

   

 

 

 

Total operating expenses

     78,329         643        626        79,598   
  

 

 

    

 

 

   

 

 

   

 

 

 

Income (loss) from operations

   $ 11,073       $ (79   $ (360   $ 10,634   
  

 

 

    

 

 

   

 

 

   

 

 

 

 

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Three Months Ended March 31, 2011

         

Revenue

   $ 89,730       $ 542      $ 173      $ 90,445   

Operating expenses:

         

Marketing

     9,773         —          —          9,773   

Commissions

     27,775         —          —          27,775   

Cost of revenue

     25,250         144        14        25,408   

General and administrative

     15,245         797        495        16,537   

Depreciation

     1,907         5        11        1,923   

Amortization

     993         7        —          1,000   
  

 

 

    

 

 

   

 

 

   

 

 

 

Total operating expenses

     80,943         953        520        82,416   
  

 

 

    

 

 

   

 

 

   

 

 

 

Income (loss) from operations

   $ 8,787       $ (411   $ (347   $ 8,029   
  

 

 

    

 

 

   

 

 

   

 

 

 

Consumer Products and Services Segment

OVERVIEW

Our income from operations for our Consumer Products and Services segment increased in the three months ended March 31, 2012 as compared to the three months ended March 31, 2011. The increase in income from operations is primarily due to decreased marketing in our direct subscription business and direct to consumer business and commissions expenses, partially offset by an increase in general and administrative expenses.

 

     Three Months Ended March 31,  
     2012      2011      Difference     %  

Revenue

   $ 89,402       $ 89,730       $ (328     (0.4 )% 

Operating expenses:

          

Marketing

     6,089         9,773         (3,684     (37.7 )% 

Commissions

     24,516         27,775         (3,259     (11.7 )% 

Cost of revenue

     26,064         25,250         814        3.2

General and administrative

     18,320         15,245         3,075        20.2

Depreciation

     2,462         1,907         555        29.1

Amortization

     878         993         (115     (11.6 )% 
  

 

 

    

 

 

    

 

 

   

Total operating expenses

     78,329         80,943         (2,614     (3.2 )% 
  

 

 

    

 

 

    

 

 

   

Income from operations

   $ 11,073       $ 8,787       $ 2,286        26.0
  

 

 

    

 

 

    

 

 

   

Revenue. The decrease in revenue is primarily due to a reduction in new subscribers as a result of the decision by Bank of America to stop marketing our services under our direct marketing arrangement. This was partially offset by increased revenue from our direct to consumer business and growth in our indirect marketing arrangement with a new client that began in May 2011. The growth in revenue from our direct to consumer business is primarily due to new and ongoing subscribers converting to higher priced product offerings. The percentage of revenue from direct marketing arrangements, in which we recognize the gross amount billed to the subscriber, has decreased to 82.7% for the three months ended March 31, 2012 from 89.3% in the three months ended March 31, 2011, and we expect the percentage of revenue from direct marketing arrangements to continue to decrease in future periods.

In addition, we expect to acquire fewer new subscribers and less new subscriber revenue through financial institutions in the year ended December 31, 2012, as compared to the year ended December 31, 2011, as certain of our financial institution clients delay or suspend marketing while they adjust to the changing regulatory environment. Although we believe these decisions by our clients to be temporary, we do not know whether or when the marketing of our services by them will be resumed or, if resumed, whether marketing will return to prior levels. We also believe that one or more of our financial institution clients are reviewing their practices in light of changing regulatory expectations, and that some enrollments may be canceled or other remedial actions taken after further periods of evaluation or other efforts. Such cancelations or other actions may occur even if not required by law or regulation. We expect these conditions and actions to cause a decrease in our revenue and Subscribers and Non-Subscriber customers for the balance of the year ended December 31, 2012 and possibly thereafter.

Total subscriber additions for the three months ended March 31, 2012 were 312 thousand compared to 545 thousand in the three months ended March 31, 2011.

 

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The table below shows the percentage of subscribers generated from direct marketing arrangements:

 

     Three Months Ended
March  31,
 
     2012     2011  

Percentage of subscribers from direct marketing arrangements to total subscribers

     49.4     57.8

Percentage of new subscribers acquired from direct marketing arrangements to total new subscribers acquired

     39.7     57.4

Percentage of revenue from direct marketing arrangements to total subscription revenue

     82.7     89.3

The percentage of new subscribers acquired from direct marketing arrangements to total new subscribers was negatively influenced in the year ended December 31, 2011 by the conversion of a portfolio of subscribers from an indirect marketing arrangement. Therefore, the results of this metric shown for the three months ended March 31, 2012 as compared to the three months ended March 31, 2011 may not be indicative of future period performance.

Marketing Expenses. Marketing expenses consist of subscriber acquisition costs, including radio, television, telemarketing, web-based marketing and direct mail expenses such as printing and postage. The decrease in marketing is primarily a result of a decrease in marketing expenses for our direct subscription business with existing clients and a decrease in marketing for our direct to consumer business. In future quarters, we expect our client related marketing expenses to decline and our direct to consumer marketing to increase. Amortization of deferred subscription solicitation costs related to marketing for the three months ended March 31, 2012 and 2011 were $5.1 million and $9.0 million, respectively. Marketing costs expensed as incurred for the three months ended March 31, 2012 and 2011 were $985 thousand and $775 thousand, respectively, primarily related to broadcast media for our direct to consumer business, which do not meet the criteria for capitalization.

As a percentage of revenue, marketing expenses decreased to 6.8% for the three months ended March 31, 2012 from 10.9% for the three months ended March 31, 2011.

Commissions Expenses. Commission expenses consist of commissions paid to our clients. The decrease in commissions expense is related to a decrease in subscribers from our direct marketing arrangements, which includes our prepaid commission arrangements. We expect our commissions expenses to decline in future quarters primarily due to the cessation of new marketing with Bank of America.

As a percentage of revenue, commission expenses decreased to 27.4% for the three months ended March 31, 2012 from 31.0% for the three months ended March 31, 2011.

Cost of Revenue. Cost of revenue consists of the costs of operating our customer service and information processing centers, data costs, and billing costs for subscribers and one-time transactional sales. The increase in cost of revenue is primarily the result of an increase in the effective rates for data, partially offset by lower volumes of data fulfillment and services costs for new subscribers. We expect data rates to continue to increase.

As a percentage of revenue, cost of revenue increased to 29.2% for the three months ended March 31, 2012 compared to 28.1% for the three months ended March 31, 2011.

General and Administrative Expenses. General and administrative expenses consist of personnel and facilities expenses associated with our executive, sales, marketing, information technology, finance, program and account management functions. The increase in general and administrative expenses is primarily related to increased payroll costs and professional fees. Payroll costs for the three months ended March 31, 2012, includes $465 thousand of additional severance and severance related costs.

Total share based compensation expense for the three months ended March 31, 2012 and 2011 was $1.8 million and $1.7 million, respectively. In addition, for the three months ended March 31, 2012 and 2011, we incurred compensation expense of $436 thousand and $384 thousand, respectively, for payments to restricted stock unit holders equivalent to the dividends that would have been received on these shares had they been fully vested.

As a percentage of revenue, general and administrative expenses increased to 20.5% for the three months ended March 31, 2012 from 17.0% for the three months ended March 31, 2011.

Depreciation. Depreciation expenses consist primarily of depreciation expenses related to our fixed assets and capitalized software. The increase in depreciation expense is primarily due to new assets placed in service.

 

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As a percentage of revenue, depreciation expenses increased to 2.8% for the three months ended March 31, 2012 and 2.1% for the three months ended March 31, 2011.

Amortization. Amortization expenses consist primarily of the amortization of our intangible assets. The decrease in amortization expense is due to a reduction in amortization of customer-related intangible assets, which are amortized on an accelerated basis, from the comparable period.

As a percentage of revenue, amortization expenses decreased slightly to 1.0% for the three months ended March 31, 2012 from 1.1% for the three months ended March 31, 2011.

Online Brand Protection Segment

Our loss from operations in our Online Brand Protection segment decreased for the three months ended March 31, 2012 as compared to the three months year ended March 31, 2011 primarily due to decreased general and administrative expenses associated with litigation, which was settled in the year ended December 31, 2011.

 

     Three Months Ended March 31,  
     2012     2011     Difference     %  

Revenue

   $ 564      $ 542      $ 22        4.1

Operating expenses:

        

Cost of revenue

     126        144        (18     (12.5 )% 

General and administrative

     506        797        (291     (36.5 )% 

Depreciation

     4        5        (1     (20.0 )% 

Amortization

     7        7        —          —     
  

 

 

   

 

 

   

 

 

   

 

 

 

Total operating expenses

     643        953        (310     (32.5 )% 
  

 

 

   

 

 

   

 

 

   

 

 

 

Loss from operations

   $ (79   $ (411   $ 332        80.8
  

 

 

   

 

 

   

 

 

   

 

 

 

Revenue. The increase in revenue is primarily due to revenue from new and existing clients. We expect revenue for this segment to decline in future quarters due to the cancellation of service effective February 29, 2012, by this segment’s largest client.

Cost of Revenue. Cost of revenue consists of the costs of operating our customer service and information processing centers, data costs and billing costs for subscribers. Cost of revenue decreased slightly from the three months ended March 31, 2011 as compared to the three months ended March 31, 2012.

As a percentage of revenue, cost of revenue decreased to 22.3% for the three months ended March 31, 2012 compared to 26.6% for the three months ended March 31, 2011.

General and Administrative Expenses. General and administrative expenses consist of personnel and facilities expenses associated with our sales, marketing, information technology, and program and account functions. The decrease in general and administrative expenses is due to a reduction in legal fees associated with our litigation which was settled in the year ended December 31, 2011, partially offset by an increase in payroll costs.

As a percentage of revenue, general and administrative expenses decreased to 89.7% for the three months ended March 31, 2012 from 147.0% for the three months ended March 31, 2011.

Bail Bonds Industry Solutions Segment

Our loss from operations in our Bail Bonds Industry Solutions segment increased for the three months ended March 31, 2012 as compared to the three months ended March 31, 2011. The increase in loss from operations for the three months ended March 31, 2012 is primarily driven by increased general and administrative expenses, offset by a growth in revenue.

 

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     Three Months Ended March 31,  
     2012     2011     Difference      %  

Revenue

   $ 266      $ 173      $ 93         53.8

Operating expenses:

         

Cost of revenue

     21        14        7         50.0

General and administrative

     577        495        82         16.6

Depreciation

     28        11        17         154.5
  

 

 

   

 

 

   

 

 

    

 

 

 

Total operating expenses

     626        520        106         20.4
  

 

 

   

 

 

   

 

 

    

 

 

 

Loss from operations

   $ (360   $ (347   $ 13         3.7
  

 

 

   

 

 

   

 

 

    

 

 

 

Revenue. The increase in revenue is the result of revenue from new clients.

Cost of Revenue. Cost of revenue consists of monitoring and credit bureau expenses. Cost of revenue increased slightly from the three months ended March 31, 2011 as compared to the three months ended March 31, 2012.

As a percentage of revenue, cost of revenue decreased slightly to 7.9% for the three months ended March 31, 2012 compared to 8.1% for the three months ended March 31, 2011.

General and Administrative Expenses. General and administrative expenses consist of personnel and facilities expenses associated with our executive, sales, marketing, information technology, and program and account functions. The increase in general and administrative expenses is primarily due to increased payroll costs.

Depreciation. Depreciation expenses consist primarily of depreciation expenses related to our fixed assets. Depreciation expense revenue increased from the three months ended March 31, 2011 as compared to the three months ended March 31, 2012.

As a percentage of revenue, depreciation increased to 10.5% for the three months ended March 31, 2012 compared to 6.4% for the three months ended March 31, 2011.

Interest Expense

Interest expense increased 42.4% to $151 thousand for the three months ended March 31, 2012 from $106 thousand for the three months ended March 31, 2011. The increase is primarily attributable to an increase in interest expense on our outstanding debt balance in the three months ended March 31, 2012 as compared to the three months ended March 31, 2011.

Other Income (Expense)

Other income was $34 thousand in the three months ended March 31, 2012 as compared to other expense of $47 thousand in the three months ended March 31, 2011. This change is primarily attributable to the increase in foreign currency transaction gains resulting from exchange rate fluctuations over the period.

Income Taxes

Our consolidated effective tax rate from continuing operations for the three months ended March 31, 2012 and 2011 was 40.8% and 41.8%, respectively. The slight decrease from the comparable period is primarily due to the ratio of permanent differences to an increase in income from operations before income tax, partially offset by an increase in book expenses which are not deductible for income tax purposes.

In addition, the total liability for uncertain tax positions decreased by approximately $185 thousand from December 31, 2011. The long-term portion is recorded in other long-term liabilities in our condensed consolidated balance sheet. The reduction in the liability was primarily due to the release of a prior year uncertain tax position, in which a settlement was executed with the taxing authority. An immaterial portion of the amount impacted our consolidated effective tax rate for the three months ended March 31, 2012. We record income tax penalties related to uncertain tax positions as part of our income tax expense in our condensed consolidated financial statements. We record interest expense related to uncertain tax positions as part of interest expense in our condensed consolidated financial statements. We did not accrue penalties in the three months ended March 31, 2012. In the three months ended March 31, 2011, we recorded penalties of $22 thousand. In the three months ended March 31, 2012 and 2011, we recorded interest of $6 thousand and $9 thousand, respectively.

 

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Liquidity and Capital Resources

Cash Flow

Cash and cash equivalents were $30.6 million as of March 31, 2012 compared to $30.8 million as of December 31, 2011. We believe our cash and cash equivalents are highly liquid investments and may include short-term U.S. Treasury securities with original maturity dates of less than or equal to 90 days. We redeemed all of our U.S. treasury securities in the three months ended March 31, 2011.

Our accounts receivable balance as of March 31, 2012 was $25.2 million compared to $24.8 million as of December 31, 2011. Our accounts receivable balance consists primarily of credit card transactions that have been approved but not yet deposited into our account and several large balances with some of our top financial institutions clients. The likelihood of non-payment has historically been remote with respect to subscriber based clients billed, however, we do provide for an allowance for doubtful accounts with respect to corporate brand protection clients. We are continuing to monitor our allowance for doubtful accounts with respect to our financial institution obligors. In addition, we provide for a refund allowance, which is included in liabilities in our condensed consolidated balance sheet, against transactions that may be refunded in subsequent months. This allowance is based on historical results.

Our sources of capital include, but are not limited to, cash and cash equivalents, cash from operations, amounts available under our Credit Agreement and other external sources of funds. Our short-term and long-term liquidity depends primarily upon our level of net income, working capital management and bank borrowings. We had a working capital surplus of $32.5 million as of March 31, 2012 compared to $25.0 million as of December 31, 2011. We believe that available short-term and long-term capital resources are sufficient to fund capital expenditures, working capital requirements, interest and tax obligations for the next twelve months. We expect to utilize our cash provided by operations to fund our ongoing operations.

 

     Three Months Ended March 31,  
     2012     2011     Difference  
     (In thousands)  

Cash flows provided by operating activities

   $ 16,082      $ 12,664      $ 3,418   

Cash flows (used in) provided by investing activities

     (1,795     554        (2,349

Cash flows used in financing activities

     (14,559     (2,877     (11,682
  

 

 

   

 

 

   

 

 

 

Net (decrease) increase in cash and cash equivalents

     (272     10,341        (10,613

Cash and cash equivalents, beginning of period

     30,834        14,453        16,381   
  

 

 

   

 

 

   

 

 

 

Cash and cash equivalents, end of period

   $ 30,562      $ 24,794      $ 5,768   
  

 

 

   

 

 

   

 

 

 

The increase in cash flows provided by operations was primarily the result of an increase in earnings from operations, a reduction of cash used in marketing for our direct subscription business and direct to consumer business and a decrease in income tax payments, partially offset by an increase in accounts receivable. The increase in accounts receivable is primarily due to a new indirect marketing arrangement that began in May 2011. Cash paid for deferred subscription solicitation decreased in the three months ended March 31, 2012 from the comparable period. In the three months ended March 31, 2012, cash flows used in operations for deferred subscription solicitation costs was $4.6 million as compared to $11.4 million in the three months ended March 31, 2011. If we consent to the specific requests from clients to incur higher solicitation costs and choose to incur the costs, we may need to raise additional funds in the future in order to operate and expand our business. There can be no assurances that we will be successful in raising additional funds on favorable terms, or at all, which could have a materially adverse effect our business, strategy and financial condition, including losses of or changes in the relationships with one or more of our clients

The increase in cash flows used in investing activities for the year ended December 31, 2011 was primarily attributable to an increase in cash purchases of property and equipment, partially offset by proceeds from reimbursements of asset development costs. In addition, for the three months ended March 31, 2012, as compared to the three months ended March 31, 2011, net cash used in investing activities increased due to the timing of cash received in the three months ended March 31, 2011 from the redemption of our short-term investment.

The increase in cash flows used in financing activities for three months ended March 31, 2012 was primarily due to a debt repayment of $10.0 million and an increase in cash dividends paid on common shares. If we consent to purchase certain subscriber portfolios from one or more of our clients, we may need to raise additional funds in the future in order to complete these transactions and operate and expand our business. There can be no assurances that we will be successful in raising additional funds on favorable terms, or at all, which could have a materially adverse effect our business, strategy and financial condition, including losses of, or changes in, the relationships with some of our clients or subscribers.

 

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The following summarizes our dividend activity for the three months ended March 31, 2011:

 

Announcement Date

   Record Date    Payment Date    Cash Dividend
Amount (per share)
 

February 7, 2011

   February 28, 2011    March 10, 2011    $ 0.15   

The following summarizes our dividend activity for the three months ended March 31, 2012:

 

Announcement Date

   Record Date    Payment Date    Cash Dividend
Amount (per share)
 

February 2, 2012

   February 29, 2012    March 9, 2012    $ 0.20   

On April 26, 2012, we announced a cash dividend of $0.20 per share on our common stock, payable on June 8, 2012, to stockholders of record as of May 29, 2012.

Credit Facility and Borrowing Capacity

We have a Credit Agreement with Bank of America, N.A., which has a current maturity date, as amended, of December 31, 2012. Our Credit Agreement currently consists of a revolving credit facility in the amount of $25.0 million and is secured by substantially all of our assets and a pledge by us of stock and membership interests we hold in certain of our subsidiaries. Our subsidiaries are co-borrowers under the Credit Agreement.

In connection with our share repurchase, we amended the Credit Agreement in the three months ended March 31, 2011 to provide for the consent of the lenders to the share repurchase and to clarify covenant calculations. As part of this amendment, we agreed to maintain available liquidity of at least $10.0 million at all times while the Credit Agreement is in effect. As of March 31, 2012, the outstanding balance of the revolving credit facility was $10.0 million, which is included as a current liability in our condensed consolidated balance sheet and we have approximately $30.6 million in cash in our condensed consolidated balance sheet in addition to unused capacity under the Credit Agreement, which more than satisfies the minimum available liquidity requirement. On December 19, 2011, we entered into another amendment to our Credit Agreement, which extended the maturity date of the revolving credit facility for an additional year to December 31, 2012. In addition, the amended Credit Agreement increases our ability to make share repurchases in any fiscal year, without lender consent, which is currently limited to a total of $20.0 million under our share repurchase program

The Credit Agreement contains certain customary covenants, including among other things covenants that limit or restrict the incurrence of liens; the incurrence of certain indebtedness; mergers, dissolutions, liquidation, or consolidations; acquisitions (other than certain permitted acquisitions); sales of substantially all of our or any co-borrowers’ assets; the declaration of certain dividends or distributions; transactions with affiliates (other than co-borrowers under the Credit Agreement) other than on fair and reasonable terms; share repurchases; and the creation or acquisition of any direct or indirect subsidiary of ours that is not a domestic subsidiary unless such subsidiary becomes a guarantor. We are also required to maintain compliance with certain financial covenants which includes our consolidated leverage ratios, consolidated fixed charge coverage ratios, minimum available liquidity requirements as well as customary covenants, representations and warranties, funding conditions and events of default. We are currently in compliance with all such covenants.

We intend to replace the credit facility prior to its expiration in December 2012. We believe we can do so on terms at least as favorable as the current facility; however, such terms will be subject to market conditions which may change significantly.

 

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Share Repurchase

In April 2005, our Board of Directors authorized a share repurchase program under which we can repurchase our outstanding shares of common stock from time to time, depending on market conditions, share price and other factors. As of March 31, 2012, we had $20.0 million remaining under our share repurchase program, which we are permitted to make under our amended Credit Agreement, without lender consent, in any fiscal year. The repurchases may be made on the open market, in block trades, through privately negotiated transactions or otherwise, and the program may be suspended or discontinued at any time.

In the three months ended March 31, 2012 we did not repurchase any shares of common stock. In the months ended March 31, 2011, we repurchased approximately 1.7 million shares of common stock at $11.25 per share resulting in an aggregate cost to us of $19.6 million.

Contractual Obligations

In January 2012, we entered into a new contract with a credit reporting agency, in which we will make non-refundable minimum payments totaling $24.2 million in the year ending December 31, 2012.

Item 4. Controls and Procedures

The Company, under the supervision and with the participation of its management, including the Chief Executive Officer and Principal Financial Officer, evaluated the effectiveness of the design and operation of its “disclosure controls and procedures” (as such term is defined in Rule 13a-15(e) under the Securities Exchange Act of 1934) as of the end of the period covered by this report. Our officers have concluded that our disclosure controls and procedures are effective to ensure that information required to be disclosed in the reports we file or submit under the Securities Exchange Act of 1934 is accumulated and communicated to our management, including our chief executive officer and principal financial officer, to allow timely decisions regarding required disclosure. Our disclosure controls and procedures are designed, and are effective, to give reasonable assurance that the information required to be disclosed by us in reports that we file under the Securities Exchange Act of 1934 is recorded, processed, summarized and reported within the time periods specified in the rules and forms of the Securities and Exchange Commission.

There have been no changes in our internal control over financial reporting during the three months ended March 31, 2012 that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.

PART II. OTHER INFORMATION

Item 1. Legal Proceedings

On July 19, 2011, a putative class action complaint was filed against Intersections Inc., Intersections Insurance Services Inc. and Bank of America Corporation in Los Angeles Superior Court alleging various claims based on the sale of an accidental death and disability program. The case was removed to the U.S. District Court for the Central District of California, and an amended complaint was filed. On January 30, 2012, the District Court dismissed all claims against us and Bank of America Corporation. On February 29, 2012, the plaintiffs filed a Notice of Appeal of the District Court’s order.

TQP Development LLC filed a patent infringement suit in the Eastern District of Texas against Dell Inc., United Continental Holdings, Inc., Lowe’s Companies, Inc., Lowe’s Home Centers, Inc., Lowe’s HIW, Inc, Deutsche Telekom AG, T-Mobile USA, Inc., Discover Financial Services, Hewlett-Packard Company, Hewlett-Packard Development Company, L.P., Chevron Corporation, Chevron U.S.A. Inc., Research in Motion Limited, Research in Motion Corporation and Costco Wholesale Corporation. TQP seeks a judgment that the defendants have infringed its patent, injunctive relief, monetary damages, treble damages, costs and attorneys fees. Upon request by our client Costco, we have agreed to defend Costco, subject to a reservation of rights, to the extent TQP's patent infringement claim concerns a web site hosted by us. Accordingly, on April 27, 2012, we moved to intervene in the case. We are reviewing the allegations in the suit. At this time, we do not believe a loss is probable and have not recorded an accrual related to this proceeding. Further, at this time, we are unable to estimate a possible loss or range of loss because the remedies or penalties sought are indeterminate or unspecified and the facts of the case and potential defenses are not yet sufficiently fully developed or known to us.

 

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Item 6. Exhibits

 

10.1†*    Broker Agreement for Consumer Disclosure Service, dated as of January 19, 2012, between the Registrant and Equifax Information Services LLC.
31.1*    Certification of Michael R. Stanfield, Chief Executive Officer, pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
31.2*    Certification of John G. Scanlon, Chief Financial Officer, pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
32.1*    Certification of Michael R. Stanfield, Chief Executive Officer, pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
32.2*    Certification of John G. Scanlon, Chief Financial Officer, pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.

 

Confidential treatment requested as to certain portions, which portions are omitted and filed separately with the Securities and Exchange Commission.
* Filed herewith

 

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SIGNATURE

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

 

    INTERSECTIONS INC.
Date: May 10, 2012     By:  

/s/ John G. Scanlon

      John G. Scanlon
      Chief Financial Officer

 

37

EX-10.1 2 d330135dex101.htm BROKER AGREEMENT BROKER AGREEMENT

INFORMATION FOR WHICH CONFIDENTIAL TREATMENT HAS BEEN REQUESTED PURSUANT TO RULE 24b-2 OF THE SECURITIES EXCHANGE ACT OF 1934, AS AMENDED, IS OMITTED AND IS NOTED WITH **. A COPY OF THIS AGREEMENT, INCLUDING ALL INFORMATION FOR WHICH CONFIDENTIAL TREATMENT HAS BEEN REQUESTED HAS BEEN FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION.

Exhibit 10.1

 

LOGO

BROKER AGREEMENT FOR

CONSUMER DISCLOSURE SERVICE

THIS AGREEMENT, made this 1st day of January 2012 (“Effective Date”), by and between EQUIFAX INFORMATION SERVICES LLC, a Georgia limited liability company with its principal place of business at 1550 Peachtree Street, N.W., Atlanta, Georgia, 30309 (“Equifax”), and Intersections Inc. a corporation with its principal place of business at 3901 Stonecroft Boulevard, Chantilly, Virginia 20151 (“Broker”).

WHEREAS, Broker has the computer capability to create List & Stack Reports and to provide Single Bureau Reports and List & Stack Reports directly to the individual consumers who are the subject of the report information; and

WHEREAS, Equifax publishes and distributes individual consumer credit report information known as “Equifax Credit Information”; and

WHEREAS, Broker desires, and Equifax agrees, to allow Broker to make Equifax Credit Information available to the individual consumers who are the subject of the Equifax Credit Information, subject to the terms of this Agreement; and

WHEREAS, Broker and Equifax enter into this Agreement in order to provide for the foregoing, in accordance with the terms and subject to the conditions contained in this Agreement:

NOW, THEREFORE, in consideration of the premises and of the mutual covenants contained in this Agreement, the parties agree as follows:

 

1. DEFINITIONS. For the purposes of this Agreement, the following terms have the meanings set forth below:

 

  A. “Affiliate” of any Party shall mean any other legal entity directly or indirectly Controlling, Controlled by, or under direct or indirect common Control with such specified Party. “Control” means a legal entity possesses, directly or indirectly, the power to direct or cause the direction of the management and policies of another legal entity, whether through the ownership of voting securities, by contract or otherwise.

 

  B. “Alert” means a Credit Information Update report delivered by Broker as part of its Alert Product.

 

  C. “Alert Product” means a product offered by Broker, in which a Consumer enrolled in the product is notified on a monthly, weekly or daily basis of changes to his or her credit file.

 

  D. “Consumer” means an individual who resides in the United States and orders a Product from Broker (including persons with an APO or FPO or other individuals temporarily residing outside the United States but having a mailing address in the United States).

 

  E. “Consumer Subject” means the Consumer who is the subject of the Credit Information.

 

  F. “Consumer Information” means any information or data about a Consumer provided by the Consumer to Broker, and then by Broker to Equifax, in connection with a Transaction. Notwithstanding the foregoing, Consumer Information does not include information regarding the Consumer already in the possession of Equifax prior to such Transaction.

 

  G. “Credit Information” and “Equifax Credit Information” means (i) raw, unformatted data relating to the credit history of Consumers in the United States, as prepared and distributed by Equifax, and (ii) Credit Information Updates.

 

  H. “Credit Information Updates” means either:

i. Daily. The output of a batch processing service in which Equifax monitors an enrolled Consumer’s Equifax credit file on a daily basis and notifies Broker regarding specific changes to such Consumer’s Equifax credit file. The data elements to be monitored are (i) delinquencies; (ii) new

 

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inquiries (since previous report); (iii) active/inactive status changes; (iv) new accounts opened; (v) changes of address; and (vi) new public records and public record changes. The Parties may modify or increase the number of data elements that are scanned for upon mutual agreement.

ii. Quarterly. The CMS monthly batch process that returns the full file fixed formatted credit file and may also return such data attributes as agreed between the Parties. The CMS Quarterly Credit Information Updates may be used solely for the purpose of creating Alerts on a quarterly basis for the consumer (i.e., comparing the consumer’s current CMS Quarterly Credit Information Update to the prior CMS Quarterly Credit Information Update) or to perform credit scoring. The credit score can only be applied to the current month’s data and not to the previous month’s compare data. The CMS Quarterly Credit Information Updates will be provided and processed monthly based on the month that the consumer began receiving the CMS Quarterly Credit Information Update; provided however, that Broker must not submit any individual consumer’s name for a CMS Quarterly Credit Information Update any more frequently than quarterly (except for error resolution); provided further, such individual consumer’s name may be submitted to request other information (e.g. a full credit report) on a more frequent basis. The Credit Information provided through the CMS Quarterly Credit Information Updates may not be used to provide a full credit file, including a Single Bureau Report or List & Stack report, to the consumer or for any other purpose. Notwithstanding the above, the parties agree that Broker shall continue to receive Credit Information Updates on a monthly basis for those consumers identified by program in Schedule G, Monthly Batch List.

 

  I. “Equifax Marks” means any and all existing or future trademarks, trade names or service marks owned or used by Equifax or any of its Affiliates.

 

  J. “FCRA” means the Fair Credit Reporting Act, 15 U.S.C. 1681 et seq., as amended.

 

  K. “List & Stack Report” means a consumer report composed by providing the information contained in the separate credit reports from two or more of the three national consumer reporting agencies into a single report, commonly known as either (i) a dual bureau or 2-in1 report or (ii) a tri-bureau or 3-in-1 report; provided, however, that the information from each consumer reporting agency cannot be reformatted, commingled or translated so that the source is no longer distinct. All information on a List & Stack Report must designate sources of the information.

 

  L. “Party” means either Equifax or Broker.

 

  M. “Person” means any individual, corporation (including any non-profit corporation), general or limited partnership, limited liability company, joint venture, estate, trust, association, organization, labor union, or other entity or governmental authority.

 

  N. “Product” means a Single Bureau Report, List & Stack Report, or Alert, and/or credit scoring for the Consumer based solely on raw, unformatted data relating to the credit history of the Consumer in the United States, as prepared and distributed by Equifax.

 

  O. “Single Bureau Report” means a consumer report composed solely of the information contained in the Consumer’s Equifax credit report.

 

  P. “Transaction” means (i) in the context of a Single Bureau Report or a List & Stack Report, an inquiry for Equifax Credit Information regarding a single Consumer transmitted by Broker to Equifax and the resulting transmission of Equifax Credit Information from Equifax to Broker; and (ii) in the context of the Alert Product, each transmission of a Credit Information Update regarding a single Consumer from Equifax to Broker.

 

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2. PROVISION OF EQUIFAX CREDIT INFORMATION.

2.1 Scope of Agreement.

 

  (A) Supply of Credit Information. Equifax will provide its Credit Information, as requested and as available, to Broker, subject to the terms and conditions of this Agreement.

 

  (B) Products. Broker will market and sell the Products during the term of this Agreement. The Products provided by Broker will be identified as products of Broker.

 

  (C) Grant of License – Single Bureau and List & Stack Reports. Subject to the terms and conditions of this Agreement, on a nonexclusive basis, Equifax licenses Broker to use the Credit Information (excluding, for this purpose, Credit Information Updates) provided by Equifax to Broker in a single Transaction to produce and deliver a Single Bureau Report or a List & Stack Report directly and exclusively to the Consumer Subject, and to produce and deliver a credit score directly and exclusively to the Consumer Subject, and for no other use. List & Stack Reports may be delivered via the Internet (subject to Section 2.3(G), postal mail or by any other method that is mutually agreed upon by the Parties. For purposes of clarity, the foregoing license does not include delivery of consumer reports or Credit Information to any corporation, general or limited partnership, limited liability company, joint venture, estate, trust, association, organization, labor union, or other business, entity or governmental authority. In addition, Equifax licenses Broker to use the CMS Quarterly Credit Information Update to provide credit scoring for the Consumer as outlined in Section 1(H)(ii).

 

  i. Except as noted herein, Broker agrees that it will only offer CMS Quarterly Credit Information Updates and scores as part of a suite of products and not as the sole primary product. The suite of products will include at a minimum both a daily Credit Information Update and a Single Bureau Report using Equifax Credit Information. These requirements shall not apply to the monthly Credit Information Updates for the consumers referred to in Schedule G or to the existing Capital One legacy consumers receiving such updates as of the Effective Date.

 

  ii. Broker further agrees that it will not include the CMS Quarterly Credit Information Update as a complimentary feature by itself or imbedded with other products. By way of illustration only and not as a limitation of this Section, Broker will not distribute the CMS Quarterly Credit Information Update to the constituents of a financial institution as part of a free promotion or other free benefit.

 

  (D) Grant of License – Alert Services. Subject to the terms and conditions of this Agreement, on a nonexclusive basis, Equifax licenses Broker to use the Credit Information Update provided by Equifax regarding a Consumer in a single Transaction to produce and deliver an Alert directly and exclusively to that Consumer Subject, and for no other use. Alerts may be delivered via the Internet (subject to Section 2.3(G)), postal mail or by any other method that is mutually agreed upon by the Parties.

 

  (E) Exclusivity. Authentication. Broker agrees that it shall use Equifax’s eIDverifier™ Authentication Service as its exclusive online authentication for all websites owned or operated by Broker and/or its Affiliates that provide the Products. The terms and conditions governing eIDverifier Authentication Service are set forth in the Services Agreement between Equifax and Broker dated December 21, 2000, and attached hereto as Schedule H.

2.2 Limitations on Use of Credit Information.

(A) Consumer Authorization. Broker certifies that it will order Credit Information from Equifax only when Broker is duly authorized by the Consumer Subject and Broker intends to use the Credit Information in accordance with the FCRA and all state law FCRA counterparts. Except as provided in Section 2.3(J), in no event will Broker disclose the Credit Information to any third party other than the Consumer Subject. Broker will hold all Credit Information (including the Alerts, List & Stack Reports and Single Bureau Reports compiled or derived therefrom) licensed under this Agreement in strict confidence and will not reproduce, reveal or make it accessible in whole or in part, in any manner whatsoever, to any Person other than the Consumer Subject, except to employees and as provided in Section 2.3(J), unless required by law, or unless Broker first obtains Equifax’s written consent. Broker may not use the Credit Information for any purpose other than as expressly set forth in Section 2.1(C).

(B) Product Limitations. Broker will not create any product or service other than a Single Bureau Report, a List & Stack Report or an Alert, or credit scoring for the Consumer based solely on raw, unformatted data relating to the credit history of the Consumer in the United States, as prepared and distributed by Equifax, from

 

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any Credit Information provided hereunder. Broker will, in compiling and delivering the Single Bureau Reports, List & Stack Reports and Alerts, transmit the underlying Credit Information accurately and in its entirety (except to the extent the Credit Information is suppressed for security purposes or as may be otherwise required by this Agreement). Broker will include the date the information was last checked or revised by Equifax and the full name and mailing address of the Equifax office identified by Equifax as providing the Equifax Credit Information. Broker will not merge or combine Equifax Credit Information with information from any other source.

(C) No Storage. Pursuant to the following terms and the provisions in Schedule C, Broker may maintain, copy, capture or otherwise retain the raw files from Equifax of the Equifax Credit Information for thirty (30) days after the expiration of the usage period, but in no event for longer than one-hundred twenty days (the “Storage Period”):

 

   

Broker will only use the Equifax Credit Information for the purposes expressly permitted in this Agreement.

 

   

Equifax retains the right to review and approve the final technical implementation for Broker’s access to Equifax Credit Information.

 

   

Broker must logically segregate the Equifax data from other CRA information.

 

   

Broker must have a formal process for expunging Equifax data from its systems after the Storage Period.

After the expiration of the Storage Period, Broker will not maintain, copy, capture or otherwise retain in any manner any Equifax Credit Information; except that Broker may capture and retain the name and address of the Consumer Subjects and the date and time of inquiries solely for the purpose of (a) audit trail; (b) calculation of the amount of usage of Equifax Credit Information and provision of specifics relating to such usage to Consumer Subjects; and (c) any legal or regulatory requirement.

2.3 Broker Obligations and Equifax Rights.

(A) Equifax’s Audit Rights. Equifax may at its expense, from time to time, conduct various audits of Broker’s practices and procedures to confirm Broker’s compliance with this Agreement, including the use of pre-approved statements in advertising as listed in Schedule E; provided that any such review of promotion and marketing statements may not occur more than once per quarter unless Equifax has reason to believe that Broker is not in compliance with this Agreement. Broker will reasonably cooperate in all those audits. Equifax may conduct on-site audits of Broker’s facilities during normal business hours, and upon reasonable notice and agreed upon schedule. In addition, Equifax may conduct audits by mail that may require Broker to provide documentation regarding the use of particular Credit Information ordered by Equifax and the authentication and authorization of the underlying Consumers. Any audit hereunder shall not disrupt the normal business operations of Broker.

(B) No Unauthorized Representations. Broker will make no representations or warranties on behalf of Equifax or relating to the Credit Information except as authorized in writing by Equifax. A sample of Broker’s current terms and conditions of use applicable to the Products are attached hereto as Schedule A. Broker will not modify such terms and conditions in a manner intended to diminish or otherwise adversely affect any exculpatory provisions therein that currently inure to the benefit of Equifax.

(C) Submission of Inquiries; Facilities. Broker will request the Credit Information from Equifax by electronic means or other means as may be agreed to from time to time by Equifax and Broker. Each request will contain sufficient identifying information concerning the Consumer about whom the information is requested to enable Equifax to provide the Credit Information, and will identify in the manner specified by Equifax, the fact that the request is being made by Broker. Broker will be responsible for obtaining and maintaining at its expense all hardware, software and telecommunications facilities necessary to order, access and receive the Credit Information (either directly or through a Service Provider subject to Section 2.3[J]). Equifax will provide reasonable consultation to Broker to assist in defining those hardware and software needs.

(D) Consumer Authentication. Broker will verify that each Consumer who receives a Product from Broker is the subject of the Credit Information contained in such Product, in accordance with the authentication procedures set forth in Schedule B (Broker authentication procedures). Equifax may also verify that each Consumer for whom Credit Information is requested is the subject of the Credit Information requested by Broker. Broker acknowledges and agrees that an additional verification process will be provided by Equifax in the event Equifax receives a flag (indicating a possible match) from a fraud detection database.

 

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(E) Consumer Handling. Broker will refer all Consumers who have questions or disputes about Equifax’s Credit Information contained in Broker’s Products to the telephone number, website linked directly into the Equifax dispute webpage, and/or address for Equifax’s consumer assistance center (as provided to Broker from time to time by Equifax), and not to Equifax’s telephone number for complimentary credit reports or any other address and/or telephone number. In no case will Broker attempt to, or hold itself out to the Consumer or to the public as being able to, handle disputes on behalf of Equifax or to reinvestigate Equifax’s Credit Information contained in the Products. Within ten days of the signing of this Agreement, Broker will provide to Equifax in writing an overview of Broker’s procedures for directing questions from consumers to Equifax about the underlying raw data contained in, or any disputes pertaining to the Equifax Credit Information.

(F) Broker’s Compliance with Laws. Broker will perform its obligations and exercise its rights hereunder in a manner intended to comply with all federal, state and local laws, ordinances, regulations and administrative orders applicable to the purchase, transmission, possession, use, sale, storage and disclosure of Credit Information (including the Products compiled therefrom), including but not limited to, the FCRA and Gramm-Leach-Bliley Act.

(G) Security Requirements. Broker shall comply with the data security policy attached hereto as Schedule C. Broker shall make a reasonable and good faith effort to agree with such other data security policies as Equifax may from time to time make known to Broker in advance and in writing. To the extent Broker does not agree to comply any policy additional to Schedule C, Broker will notify Equifax within five (5) business days of receipt of the additional policy, and the parties will thereafter discuss in good faith an alternative solution and/or resolution to satisfying the additional policy. If the parties do not mutually agree to an alternative solution or resolution, and Broker does not agree to comply with the additional policy, then Equifax may terminate this Agreement upon thirty (30) days prior written notice. For avoidance of doubt, Broker understands and agrees that its compliance with this Agreement and the Security Policy for External Parties will not relieve Broker of the obligation to observe any other or further contractual, legal, or regulatory requirements, rules or terms applicable to the security of the Equifax Information.

(H) Unauthorized Access. Broker will establish strict procedures so that Broker’s employees or agents do not access Equifax Credit Information except as set forth in Section 2.2(A) above.

(I) Territory. Broker may access, use and store Equifax Credit Information only at or from locations within the territorial boundaries of the United States, United States territories and Canada (the “Permitted Territory”). Except for those locations provided for in Schedule F which have already been approved by Equifax, neither Broker or a Service Provider may access, use or store the Equifax Credit Information at or from, or send it to, any location outside of the Permitted Territory without first obtaining Equifax’s written permission.

(J) Service Providers. Other than the company or companies listed on Schedule F, Broker may not allow a third party service provider (hereafter “Service Provider”) to access, use, or store Equifax Credit Information on Broker’s behalf without first obtaining Equifax’s written permission and without the Service Provider first entering into a Broker Service Provider Information Use and Nondisclosure Agreement with Equifax. In addition, the territorial provisions in Section 2.3(I) above are fully applicable to any Service Provider of Broker that has access to Equifax Credit Information.

(K) Alert Product Subscription Information. Broker will send new customer additions and cancellations a minimum of once per week. Equifax will provide monthly synch/in force files to Broker to compare such lists. Broker will promptly instruct Equifax, through the established cancellation process, to discontinue the provision of Credit Information Updates as to any Consumer whose subscription to Broker’s Alert Product lapses or is cancelled.

2.4 Equifax Obligations.

 

  a. Supply of Credit Information. Equifax agrees to provide the Credit Information as requested and as available to Broker for the purpose set forth in Section 2.2(A).

 

  b. Equifax’s Compliance with Laws. Equifax will perform its obligations and exercise its rights hereunder in a manner intended to comply with all federal, state and local laws, ordinances, regulations and administrative orders applicable to the purchase, compilation, transmission, possession, use, sale, storage and disclosure of Credit Information, including but not limited to, the FCRA and the Gramm-Leach-Bliley Act.

 

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2.5 Consumer Information. Broker grants to Equifax a nonexclusive license to: (1) use Consumer Information as required to respond to Broker’s inquiries for Credit Information; (2) disclose the items of Consumer Information to Equifax’s Affiliates for the sole purpose of responding to Broker’s inquiries for Credit Information and assisting Equifax in its performance of its obligations under this Agreement. Equifax will hold all Consumer Information licensed under this Agreement in strict confidence and will not reproduce, reveal or make it accessible in whole or in part, in any manner whatsoever, to any Person, unless required by law, or unless Equifax first obtains Broker’s written consent. Equifax will not, and will not allow its subcontractors (including its Affiliates) to use or disclose Consumer Information in any way other than as expressly permitted under this Agreement.

2.6 Pricing. Broker will pay Equifax according to the subscription price or rate schedule of cash prices now or subsequently established by Equifax for all amounts billed no later than thirty (30) days after the date of receipt of Equifax’s invoice, and will pay any applicable taxes on services rendered to Broker by Equifax. The current prices for Equifax Credit Information are listed in Schedule D to this Agreement. Unless specifically indicated, those prices are exclusive of any regulatory recovery fees or surcharges that Equifax may establish from time to time to recover its costs of compliance with various laws and regulations, which Equifax shall provide a summary of upon request and thirty (30) days prior written notice thereof subject to the effective date of the law or regulation. Interest will accrue at the rate of 1.5% per month on all amounts not timely paid. All fees payable by Broker are exclusive of any sales, use or other tax imposed with respect to the underlying Transaction, and Broker will be responsible for any such sales, use or other tax regardless of whether the tax is currently existing or later enacted. Notwithstanding the foregoing, Broker will not be responsible for taxes imposed on the revenues or income of Equifax.

2.7 Trademarks. Except as contained in Schedule E, Broker may not use any Equifax Marks in connection with advertising, marketing and promoting the Products. All uses of the Equifax Marks not listed in Schedule E must be pre-approved in writing by Equifax, in its sole discretion. Equifax may terminate any prior approval if in its reasonable discretion, Broker’s use of the Equifax Mark tarnishes, blurs or dilutes the quality associated with the Equifax Mark or the associated goodwill and that problem is not cured within ten (10) days of notice. Title to and ownership of the Equifax’s Marks will remain with Equifax. Broker will use the Equifax Marks not listed in Schedule E exactly in the form provided and in conformance with any written trademark usage policies provided by Equifax. Broker will not take any action inconsistent with Equifax’s ownership of the Equifax Marks, and any benefits accruing from use of the Equifax Marks will automatically vest in Equifax. Broker will not form any combination marks with Equifax’s Marks. Notwithstanding anything to the contrary, any approval to use Equifax Marks given pursuant to this Section 2.7 does not include the right to register any domain name that includes any Equifax Mark or a word likely to be confused with an Equifax Mark.

3. PROMOTION AND TRAINING. Except as contained in Section 2.7, or Schedule E, Pre-Approved Marketing Statements, prior to its publication and release, Equifax must review and approve all Broker-created advertising, marketing and promotional material that describes Equifax Credit Information or which refers to the nature or capabilities of Equifax or Equifax Credit Information, or otherwise mentions or refers to Equifax by name. Further, prior to its publication and release, Equifax must review and approve all advertising, marketing and promotional material regarding Equifax Credit Information that Broker proposes to provide to consumers regarding the Products. Equifax will be provided a minimum of fifteen (15) business days in which to review and approve advertising, marketing and promotional material.

4. RIGHT TO CONDUCT TECHNICAL REVIEWS AND AUDITS.

Equifax may conduct technical reviews of Broker’s procedures to analyze how Equifax Credit Information is displayed, re-formatted or re-packaged in the Products. Further, Equifax may conduct reasonable audits of the procedures and practices of Broker in connection with its compliance with its obligations and responsibilities under this Agreement. Further, Equifax may immediately, suspend Broker’s rights of access to, and use of, Equifax Credit Information if Equifax determines that Broker is not in compliance with its obligations in connection with the access and use of Equifax Credit Information under this Agreement. In that event, Equifax will immediately notify Broker of those circumstances.

5. RELEASE AND COVENANT WITH RESPECT TO ACCURACY OF EQUIFAX CREDIT INFORMATION.

Broker recognizes that the accuracy of any information furnished is not guaranteed by Equifax, and Broker releases Equifax and Equifax’s parent, sister, and affiliated companies, and its and their officers, agents, employees and independent contractors from any liability from the inaccuracy of any Equifax Credit Information and from any loss or expense suffered by Broker or Consumer Subjects or others resulting directly or indirectly from the inaccuracy of such Equifax Credit Information. Broker covenants not to sue Equifax, Equifax’s parent, sister, and affiliated companies, and its and their officers, agents, employees and independent contractors solely arising out of the accuracy or inaccuracy, validity or non-validity, of any of the Equifax Credit Information.

 

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6. WARRANTIES; LIMITATIONS OF LIABILITY.

6.1 General Warranties. Each party represents and warrants to the other that: (i) it is organized and existing in good standing under the laws of the jurisdiction of its organization, and has full power and authority and holds all governmental licenses, permits and other approvals necessary to conduct its business substantially as presently conducted; and (ii) The execution and delivery of this Agreement, and the performance of its obligations hereunder, have been duly authorized by all necessary corporate actions; do not require the approval of any third party which has not been obtained; and do not violate the terms of any other contract or instrument in effect with respect to such party.

6.2 Equifax Warranties. Equifax warrants that (a) it, and each of the subcontractors that it uses to provide and perform the services, have the necessary knowledge, skills, experience, qualifications and resources to provide and perform the services in accordance with the Agreement; and (b) such services will be performed in a diligent and workmanlike manner.

6.2 Disclaimer. Equifax makes no representations, warranties or guarantees, express or implied, other than those expressed in this Agreement. EXCEPT AS EXPRESSLY STATED IN THIS AGREEMENT, THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, RESPECTING THE EQUIFAX AUTOMATED CREDIT REPORTING SYSTEM (ACROPAC SYSTEM™) OR ANY OTHER MACHINERY, EQUIPMENT, MATERIALS, PROGRAMMING AIDS OR OTHER ITEMS UTILIZED BY BROKER IN CONNECTION WITH OR RELATED TO, OR RESPECTING THE ACCURACY OF ANY EQUIFAX CREDIT INFORMATION FURNISHED BY EQUIFAX TO BROKER OR TO ANY OR CONSUMER SUBJECTS. EQUIFAX DOES NOT GUARANTEE OR WARRANT THE CORRECTNESS, COMPLETENESS, CURRENTNESS, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OF THE CREDIT INFORMATION PROVIDED TO BROKER.

NEITHER EQUIFAX, NOR ANY OF ITS DIRECTORS, OFFICERS, AGENTS, EMPLOYEES, CONTRACTORS, LICENSORS, AFFILIATED COMPANIES OR CONTRACTUALLY AFFILIATED CREDIT REPORTING AGENCIES WILL BE LIABLE TO BROKER FOR ANY LOSS OR INJURY ARISING OUT OF, OR CAUSED IN WHOLE OR IN PART BY, THEIR ACTS OR OMISSIONS, EVEN IF NEGLIGENT, IN PROCURING, COMPILING, COLLECTING, INTERPRETING, PROCESSING, REPORTING OR TRANSMITTING ANY CREDIT INFORMATION.

6.3 Limitation of Liability. EXCEPT PURSUANT TO THE INDEMNIFICATION RIGHTS CREATED IN SECTION 7 BELOW OR A PARTY’S CONFIDENTIALITY OBLIGATIONS, NOTWITHSTANDING ANYTHING TO THE CONTRARY IN THIS AGREEMENT, INCLUDING ANY AND ALL AMENDMENTS TO IT; (I) IN NO CASE WILL EITHER PARTY, OR ANY OF ITS DIRECTORS, OFFICERS, AGENTS, EMPLOYEES, CONTRACTORS, LICENSORS, AFFILIATED COMPANIES OR AFFILIATED CREDIT BUREAUS, BE LIABLE TO THE OTHER PARTY FOR CONSEQUENTIAL, INCIDENTAL, INDIRECT, PUNITIVE, EXEMPLARY OR SPECIAL DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOST OPPORTUNITY OR BUSINESS INTERRUPTION; AND (II) EXCEPT FOR BROKER’S INDEMNIFICATION OBLIGATIONS, EACH PARTY’s LIABILITY TO THE OTHER FOR ALL BREACHES OR OTHER DEFAULTS HEREUNDER IN ANY CONTRACT YEAR SHALL NOT EXCEED THE GROSS FEES PAYABLE BY BROKER TO EQUIFAX DURING THAT CONTRACT YEAR.

7. INDEMNIFICATION.

7.1 Indemnification by Broker. Broker will indemnify, defend and hold Equifax and its directors, officers, employees, agents, contractually affiliated consumer reporting agencies, independent contractors, corporate affiliates and successors and assigns (“Equifax Indemnitees”) harmless from and against any and all liabilities, claims, actions, suits, costs, damages, penalties and expenses (including, without limitation, reasonable attorneys’ fees and costs of litigation) (collectively, “Liabilities”) arising out of or related in any way to any claim, demand, suit and/or judgment brought or asserted by any third party (collectively, “Third Party Claims”) resulting from or attributable to (i) any unauthorized representation or warranty made by Broker, agents or employees regarding the Equifax Credit Information or the Products; (ii) any violation of applicable laws (including without limitation the FCRA) by Broker or Equifax (solely to the extent that Equifax’s noncompliance is directly caused by the acts or

 

Page 7 of 22


omissions of Broker); (iii) any breach of any representation, warranty or covenant of Broker under this Agreement; (iv) alleged or actual intellectual property infringement by Broker or its Affiliates in connection with its sale of Products; and (v) misuse of or improper access to, Equifax Credit Information by Broker.

7.2 Indemnification by Equifax. Equifax will indemnify, defend and hold Broker and its directors, officers, employees, agents, contractually affiliated consumer reporting agencies, independent contractors, corporate affiliates and successors and assigns (“Broker Indemnitees”) harmless from and against any and all Liabilities arising out of or related in any way to any Third Party Claims resulting from or attributable to (i) any violation of applicable laws (including the FCRA) by Equifax, its Affiliates or Broker (solely to the extent that Broker’s noncompliance is directly caused by the acts or omissions of Equifax or its Affiliates); (ii) any breach of any representation, warranty or covenant of Equifax under this Agreement; (iii) alleged or actual intellectual property infringement by Equifax or its Affiliates in connection with its provision of Credit Information hereunder; and (iv) misuse of or improper access to, Consumer Information by Equifax.

8. CONFIDENTIALITY. Broker acknowledges that Equifax owns an automated credit reporting system (ACROPAC System™) and all interests, programs, codes, software documentation or other appurtenances related to it or derived from it. Broker further acknowledges that the ACROPAC System™ and any codes, procedures or ACROPAC System™ documentation are confidential and proprietary to Equifax.

A party’s “Confidential Information” is defined as any confidential or proprietary information of a party which is disclosed to the other party, is treated as secret by the disclosing party without limiting the generality of the foregoing, it is acknowledge that Confidential Information specifically includes Equifax Credit Information. Each party will protect the other party’s Confidential Information with at least the same level of care that it uses to protect its own information of a similar nature, but in no event less than a reasonable standard of care, and will not disclose the Confidential Information to third parties nor use the other party’s Confidential Information for any purpose other than as required to perform under this Agreement. Notwithstanding the foregoing, either party may disclose the other party’s Confidential Information to its Affiliates and/or subcontractors which have a need to know such Confidential Information and who agree to observe and abide by the confidentiality obligations under this Agreement. Confidential Information does not include information which (a) is already known by the recipient; (b) becomes, through no act or fault of the recipient, publicly known or available; (c) is received by the recipient from a third party without a restriction on disclosure or use; or (d) is independently developed by recipient without reference to the Confidential Information.

The restrictions on the disclosure of Confidential Information will not apply to Confidential Information which is required to be disclosed by a court or other government agency; however, the party obligated to disclose the other party’s Confidential Information in those circumstances will promptly notify the other party so that party may seek a protective order and will make a reasonable effort itself to protect the Confidential Information. The party’s confidentiality obligations under this Section 8 will continue indefinitely for so long as the Confidential Information is a trade secret under applicable law and will continue with regard to the Confidential Information which does not rise to the level of a trade secret for the earlier to occur of (y) the information no longer qualifies as Confidential Information, or (z) two (2) years following the termination of this Agreement.

9. RELATIONSHIP OF PARTIES. The parties to this Agreement are each independent contractors and nothing contained in this Agreement will be construed as creating a joint venture, partnership, licensor-licensee, principal-agent or mutual agency relationship between or among the parties and no party will, by virtue of this Agreement, have any right or power to create any obligation, express or implied, on behalf of any other party. No party, nor any employee of a party, will be deemed to be an employee of another party by virtue of this Agreement.

10. NO THIRD-PARTY BENEFITS. Equifax and Broker acknowledge and intend that this Agreement was entered into solely for the respective benefit of each of them and their respective successors and assigns and nothing in this Agreement will be construed as giving any person, firm, corporation or other entity (including, without limitation to the foregoing, any Consumer Subject), other than the parties to this Agreement and their respective successors and permitted assigns, any right, remedy or claim under or in respect of this Agreement or any provision of it.

11. ASSIGNMENT. The parties acknowledge the special and unique purposes of this Agreement and, therefore, notwithstanding any other provisions to the contrary contained in this Agreement, neither this Agreement nor any of the rights or obligations in it will be assignable by one party without the prior written consent of the other, which consent shall not be unreasonably withheld or delayed (taking into account the nature of the services provided under this Agreement, the economic or other interests of such party, competitive effects, any circumstances which may affect the performance of this Agreement, the protection of sensitive or proprietary commercial information, and, with respect to Equifax’s consent, the operations and integrity of the ACROPAC System™, the protection of data in the ACROPAC

 

Page 8 of 22


System and the interests of other entities utilizing that System). Further, in the event of any Change of Control of a party (defined below), the other party may immediately terminate this Agreement upon written notice. Any dissolution, merger, consolidation or other reorganization of a party, the sale or other transfer of all or substantially all of the assets or properties of a party or the sale or other transfer of a controlling percentage of the corporate stock of a party will constitute “Change of Control” for all purposes of this Section 11. The term “controlling percentage” for the purposes of this Section 11 means the ownership of stock possessing, and of the right to exercise, at least 50% of the total combined voting power of any class or all classes of stock of such a party, issued, outstanding and entitled to vote for the election of directors, whether such ownership be direct ownership or indirect ownership.

12. FORCE MAJEURE. Notwithstanding any provisions to the contrary contained in this Agreement, no party to this Agreement will be liable to the other party for any delay or interruption in performance as to any obligation under this Agreement resulting from governmental emergency orders, judicial or governmental action, emergency regulations, sabotage, riots, vandalism, labor strikes, or disputes, acts of God, fires, electrical failure, major computer hardware or software failures, equipment delivery delays but only to the extent not attributable to the actions of the nonperforming party, acts of third parties but only to the extent not attributable to the actions of the nonperforming party, or any other similar cause, if such delay or interruption in performance is beyond its reasonable control.

13. CONTACT PERSONS. Each party to this Agreement will designate one person within its organization that is responsible for the relationship between the parties and for compliance with the terms and conditions of this Agreement.

(a)     For Broker:

Name: Andy Gerry, Sr. Vice President, Operations

Address: 3901 Stonecroft Boulevard, Chantilly, VA 20151

Telephone: 703-488-6100

(b)     For Equifax:

Name: Laurie Kolb

Address: Equifax Information Services LLC

1550 Peachtree Street, NW

Post Office Box 4091

Atlanta, Georgia 30309

Each party may, by notice given pursuant to Paragraph 14, change its designation to a person other than the person identified above.

14. NOTICES. All notices, requests, demands, and other communications under this Agreement will be in writing except as expressly stated in this Agreement, and will be deemed duly given when received upon delivery by hand or by certified mail, addressed as follows:

(a)     If to Broker:

Chief Executive Officer

Intersections Inc.

3901 Stonecroft Boulevard

Chantilly, VA 20151

With a simultaneous copy to:

Chief Legal Officer

Intersections Inc.

3901 Stonecroft Boulevard

Chantilly, VA 20151

(b)     If to Equifax:

Equifax Information Services LLC

1550 Peachtree Street, NW

Post Office Box 4091

Atlanta, Georgia 30309

Attention: General Counsel

The parties hereto may, by notice, designate any further or different addresses to which notices will be sent.

 

Page 9 of 22


15. SEVERABILITY. If any provision of this Agreement is held invalid or unenforceable by any court of competent jurisdiction, such a holding will not invalidate or render unenforceable any other provision of this Agreement.

16. SCHEDULES. All Schedules attached to this Agreement are a part of this Agreement and are expressly incorporated into it. All blanks in the Schedules, if any, will be completed as required in order to consummate the transactions contemplated and in accordance with this Agreement.

17. INJUNCTIVE RELIEF. Each party acknowledges that use or disclosure of the information described by Paragraph 8 of this Agreement in a manner inconsistent with this Agreement may give rise to irreparable injury to the other party which cannot be adequately compensated in damages, and that such party may seek equitable, injunctive relief to prevent or restrain the unauthorized use or disclosure, together with any other remedies which may be available to such party.

18. NO TRANSFER OF RIGHTS. Neither party conveys or transfers, nor does the other party obtain any right or interest in, any of the programs, systems, data, materials, or credit information utilized or provided by the other party in the performance of this Agreement.

19. HEADINGS. The section and other headings in this Agreement are inserted solely as a matter of convenience for reference and are not a part of this Agreement.

20. GOVERNING LAW. This Agreement will be governed by and construed in accordance with the laws of the State of Georgia.

21. WAIVER OF RIGHTS. Failure of any party to enforce any of its respective rights or remedies under this Agreement with respect to any specific act or failure to act of any party will not constitute a waiver of the rights of that party to enforce those rights and remedies with respect to any other or subsequent act or failure to act.

22. ENTIRE AGREEMENT. This Agreement, including its Schedules, constitutes the entire Agreement between the parties and supersedes and cancels any and all prior agreements between the parties relating to the subject matter of this Agreement. No changes in this Agreement may be made except in writing signed by both parties. This Agreement may be executed in electronic or facsimile counterparts, each of which shall be deemed original and one and the same instrument.

 

23. TERM AND TERMINATION.

23.1 TERM. The term of this Agreement shall be one (1) year from the Effective Date (“Initial Term”). The parties may mutually agree to renew the Agreement for additional one (1) year terms (“Renewal Terms”) and will then mutually agree upon the rates for the Renewal Term.

23.2 TERMINATION FOR CAUSE. In addition to Equifax’s rights under Section 4.1, if either party is in material breach of any of the terms of this Agreement, then the other party may, at its election, and cancel this Agreement upon thirty (30) days prior written notice to the other party.

23.3 Reserved.

23.4 SURVIVAL OF CERTAIN PROVISIONS. If this Agreement is terminated for any reason, Sections 5,6,

7, 8, 20, and 21 will remain in full force and effect as to all Equifax Credit Information requested by Broker for any Qualified Subscriber.

23.5 CHANGE IN LAW. Notwithstanding anything to the contrary in this Agreement, if the continued provision of the Equifax Credit Information or any affected component thereof becomes impossible, impractical, or undesirable due to a change in applicable federal, state or local laws or regulations, as determined by Equifax in its reasonable judgment, Equifax may either (a) cease to provide the Equifax Credit Information or any affected component thereof within, or pertaining to persons residing within, the affected jurisdiction, or (b) establish new prices which will apply to the Equifax Credit Information or any affected component thereof when provided or delivered within, or pertaining to persons residing within, the affected jurisdiction, which prices will be reasonably calculated to cover the costs incurred by Equifax in complying with the applicable laws or regulations and will become effective on the date specified in such notice unless Broker objects in writing, in which case Equifax may exercise its rights under clause (a) above. Equifax will attempt to provide written notice of its actions as far in advance of the effective date as is reasonably possible under the circumstances.

 

Page 10 of 22


IN WITNESS WHEREOF, the parties hereto have duly executed this Agreement as of the day and year first above written.

 

EQUIFAX INFORMATION SERVICES LLC

 

(“Equifax”)

By:   LOGO

 

INTERSECTIONS INC.

 

(“Broker”)

By:   LOGO
 

Steven Schwartz

EVP, Consumer Services

 

Page 11 of 22


SCHEDULE A

BROKER TERMS AND CONDITIONS OF USE

 

Page 12 of 22


SCHEDULE B

BROKER AUTHENTICATION PROCEDURES

Intersections’ authentication procedures shall be in compliant with Equifax’s requirements. Any non-compliance will be remediated by Intersections in a timely manner as agreed upon by Equifax. Any changes or additional requirements will be communicated to Intersections in writing which Intersections shall comply within 30 days or as mutually agreed upon.

 

Page 13 of 22


SCHEDULE C

SECURITY POLICY FOR EXTERNAL PARTIES

(Standalone policy document incorporated herein by reference)

**

 

 

 

 

 

 

 

** This information is confidential and has been omitted and filed separately with the Securities and Exchange Commission.

Page 14 of 22


SCHEDULE D

PRICING

This Pricing Schedule (“Schedule D”) sets the prices for Equifax Credit Information and the Authentication Service as of the Effective Date of this Agreement. All capitalized terms used but not defined in this Pricing Agreement are defined as in the Agreement. Broker agrees to abide by the additional terms and conditions of this Schedule D.

**

 

 

 

 

 

 

 

** This information is confidential and has been omitted and filed separately with the Securities and Exchange Commission.

Page 15 of 22


 

Page 16 of 22


Attachment 1 to Schedule D

 

Page 17 of 22


 

Page 18 of 22


Schedule E

Equifax Marks and Pre-Approved Marketing Statements

 

A. Subject to the requirements contained in this Schedule E, Equifax hereby grants to Broker a non-exclusive license to use the Marks listed below solely for the purpose of advertising, marketing and promoting the Products to Consumer Subjects.

 

B. All written or printed advertising, marketing and promotional materials containing any Marks or inclusion of such Marks shall contain the notices below, which may be modified from time to time by Equifax upon prior written notice to Broker.

 

  a. Equifax® is a registered trademark of Equifax Inc., and is used on this material with the express permission of Equifax Inc. All rights reserved by Equifax Inc.

 

  b. Intersections is not affiliated with Equifax Inc. The services described herein are solely those of Intersections and are not endorsed by Equifax Inc. or any of its affiliated entities.

 

C. The non-exclusive license granted herein is non-assignable and non-transferable. Upon expiration or termination of the Agreement, Broker shall make no further use of the Marks.

 

D. Each party understands and agrees that monetary damages would not be a sufficient remedy for any breach by Broker of the terns of this license and that Equifax shall be entitled to seek injunctive or other equitable relief to remedy or forestall any breach of threatened breach by Broker, and Broker shall not allege in any such proceeding that Equifax’s remedy at law is adequate. Such remedy shall not be deemed the exclusive remedy for any breach of this license, but shall be in addition to all other rights and remedies at law or in equity.

 

LOGO

 

E. Approved Marks:

 

F. Approved Marketing Statements. Notwithstanding anything to the contrary contained in Section 3, the following statements are pre-approved by Equifax, and any Broker-created advertising, marketing and promotional material that describes Equifax Credit Information or which refers to the nature or capabilities of Equifax or Equifax Credit Information, or otherwise mentions or refers to Equifax by name or any advertising, marketing and promotional material regarding Equifax Credit Information that Broker proposes to provide to consumers regarding the Products which contains the following or language substantially similar does not require review of Equifax for use.

“with data from the three <<major credit reporting agencies>> <<major credit bureaus>>”.

“with data from Equifax®, Experian® and TransUnion®

“based on data from the three <<major credit reporting agencies>> <<major credit bureaus>>”.

“based on data from Equifax®, Experian® and TransUnion®

“based on data from Equifax®

“with data from Equifax®

 

Page 19 of 22


Schedule F

Approved Service Providers

 

Service Provider Name

  

Location

            **

       **

 

 

 

 

 

 

 

** This information is confidential and has been omitted and filed separately with the Securities and Exchange Commission.

Page 20 of 22


Schedule G

Monthly Batch Feed List

**

 

 

 

 

 

 

 

** This information is confidential and has been omitted and filed separately with the Securities and Exchange Commission.

Page 21 of 22


Schedule H

eIDverifier Authentication Service Agreement

 

Page 22 of 22

EX-31.1 3 d330135dex311.htm CERTIFICATION OF MICHAEL R. STANFIELD, CHIEF EXECUTIVE OFFICER Certification of Michael R. Stanfield, Chief Executive Officer

Exhibit 31.1

CERTIFICATION

I, Michael R. Stanfield, certify that:

1. I have reviewed this quarterly report on Form 10-Q of Intersections Inc.;

2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

4. The registrant's other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

a. Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

b. Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

c. Evaluated the effectiveness of the registrant's disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

d. Disclosed in this report any change in the registrant's internal control over financial reporting that occurred during the registrant's most recent fiscal quarter (the registrant's fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant's internal control over financial reporting; and

5. The registrant's other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant's auditors and the audit committee of the registrant's board of directors (or persons performing the equivalent functions):

a. All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant's ability to record, process, summarize and report financial information; and

b. Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant's internal control over financial reporting.

 

/s/ Michael R. Stanfield
Michael R. Stanfield
Chairman and Chief Executive Officer

Date: May 10, 2012

EX-31.2 4 d330135dex312.htm CERTIFICATION OF JOHN G. SCANLON, CHIEF FINANCIAL OFFICER Certification of John G. Scanlon, Chief Financial Officer

Exhibit 31.2

CERTIFICATION

I, John G. Scanlon, certify that:

1. I have reviewed this quarterly report on Form 10-Q of Intersections Inc.;

2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

4. The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

a. Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

b. Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

c. Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

d. Disclosed in this report any change in the registrant's internal control over financial reporting that occurred during the registrant's most recent fiscal quarter (the registrant's fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and

5. The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant's auditors and the audit committee of the registrant's board of directors (or persons performing the equivalent functions):

a. All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant's ability to record, process, summarize and report financial information; and

b. Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.

 

  /s/ John G. Scanlon
 

John G. Scanlon

Chief Financial Officer

Date: May 10, 2012

EX-32.1 5 d330135dex321.htm CERTIFICATION OF MICHAEL R. STANFIELD, CHIEF EXECUTIVE OFFICER Certification of Michael R. Stanfield, Chief Executive Officer

Exhibit 32.1

CERTIFICATION PURSUANT TO

18 U.S.C. SECTION 1350,

AS ADOPTED PURSUANT TO

SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002

I, Michael R. Stanfield, Chief Executive Officer of Intersections Inc. (the “Company”), pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, do hereby certify as follows:

1. The quarterly report on Form 10-Q of the Company for the quarter ended March 31, 2012 fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and

2. The information contained in such Form 10-Q fairly presents, in all material respects, the financial condition and results of operations of the Company.

IN WITNESS WHEREOF, I have executed this Certification this 10th day of May 2012.

 

/s/ Michael R. Stanfield

Name: Michael R. Stanfield

Title: Chief Executive Officer

A signed original of this written statement required by Section 906 has been provided to Intersections Inc. and will be retained by Intersections Inc. and furnished to the Securities and Exchange Commission or its staff upon request.

EX-32.2 6 d330135dex322.htm CERTIFICATION OF JOHN G. SCANLON, CHIEF FINANCIAL OFFICER Certification of John G. Scanlon, Chief Financial Officer

Exhibit 32.2

CERTIFICATION PURSUANT TO

18 U.S.C. SECTION 1350,

AS ADOPTED PURSUANT TO

SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002

I, John G. Scanlon, Chief Financial Officer of Intersections Inc. (the “Company”), pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, do hereby certify as follows:

1. The quarterly report on Form 10-Q of the Company for the quarter ended March 31, 2012 fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and

2. The information contained in such Form 10-Q fairly presents, in all material respects, the financial condition and results of operations of the Company.

IN WITNESS WHEREOF, I have executed this Certification this 10th day of May 2012.

 

/s/ John G. Scanlon

Name: John G. Scanlon

Title: Chief Financial Officer

A signed original of this written statement required by Section 906 has been provided to Intersections Inc. and will be retained by Intersections Inc. and furnished to the Securities and Exchange Commission or its staff upon request.

EX-101.INS 7 intx-20120331.xml XBRL INSTANCE DOCUMENT 0001095277 2012-05-04 0001095277 2012-01-01 2012-03-31 0001095277 2011-01-01 2011-03-31 0001095277 2012-03-31 0001095277 2011-12-31 0001095277 2010-12-31 0001095277 2011-03-31 iso4217:USD xbrli:shares xbrli:shares iso4217:USD INTERSECTIONS INC 0001095277 --12-31 Accelerated Filer 10-Q false 2012-03-31 Q1 2012 17690136 90232000 90445000 6089000 9773000 24516000 27775000 26211000 25408000 19403000 16537000 2494000 1923000 885000 1000000 79598000 82416000 10634000 8029000 6000 151000 106000 34000 -47000 10517000 7882000 4291000 3298000 6226000 4584000 0.36 0.26 0.33 0.23 0.20 0.15 17492000 17940000 18736000 19543000 30562000 30834000 25166000 24790000 22000 14000 7380000 6440000 0 245000 12293000 14463000 75401000 76772000 22647000 23818000 713000 2188000 4327000 4327000 43235000 43235000 10184000 11069000 4624000 5342000 161131000 166751000 2074000 1526000 14314000 13781000 5173000 5207000 10000000 20000000 1148000 1351000 691000 696000 501000 0 4537000 4740000 4506000 4506000 42944000 51807000 2054000 2301000 4765000 4756000 49763000 58864000 205000 201000 0.01 0.01 50000000 50000000 20528000 20135000 17669000 17276000 114398000 113634000 29551000 29551000 2859000 2859000 26316000 23603000 111368000 107887000 161131000 166751000 2494000 1923000 885000 1000000 15000 8000 1841000 1690000 7368000 12642000 26000 -26000 369000 202000 940000 122000 745000 -1068000 4623000 11404000 -273000 -212000 1083000 845000 316000 632000 -1238000 -484000 -647000 716000 5000 26000 -202000 308000 2558000 1933000 10000 181000 16082000 12664000 4994000 157000 1952000 4440000 -1795000 554000 20000000 19603000 3513000 2696000 10000000 1083000 845000 450000 407000 95000 27000 1774000 1043000 -14559000 -2877000 -272000 10341000 14453000 24794000 130000 95000 1131000 2627000 463000 197000 613000 524000 <!--DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd" --> <!-- Begin Block Tagged Note 1 - us-gaap:OrganizationConsolidationAndPresentationOfFinancialStatementsDisclosureTextBlock--> <!-- xbrl,ns --> <!-- xbrl,nx --> <font style="font-family:times new roman" size="2"><b></b></font> <font style="font-family:times new roman" size="2"><b></b></font> <p style="margin-top:12px;margin-bottom:0px"><font style="font-family:times new roman" size="2"><b>1. Organization and Business </b></font></p> <p style="margin-top:6px;margin-bottom:0px; text-indent:4%"><font style="font-family:times new roman" size="2">Our identity theft protection and credit information management products and services provide multiple benefits to consumers, including access to their credit reports, credit monitoring, credit scores, credit education, reports and monitoring of additional information, identity theft recovery services, identity theft cost reimbursement, and software and other technology tools and services. Our membership and insurance products and services are offered by our subsidiary, Intersections Insurance Services, and include accidental death and disability insurance and access to healthcare, home, auto, financial and other services and information. Our consumer products and services are offered through relationships with clients, including many of the largest financial institutions in the United States and Canada, and clients in other industries. </font></p> <p style="margin-top:12px;margin-bottom:0px; text-indent:4%"><font style="font-family:times new roman" size="2">In addition, we also offer many of our services directly to consumers. We conduct our consumer direct marketing primarily through the Internet, television, radio and other mass media. We also may market through other channels, including direct mail, outbound telemarketing, inbound telemarketing and email. </font></p> <p style="margin-top:12px;margin-bottom:0px; text-indent:4%"><font style="font-family:times new roman" size="2"> We have three reportable operating segments through the period ended March&#160;31, 2012. Our Consumer Products and Services segment includes our identity theft protection and credit information management, data breach response, and insurance and membership products and services. Our Online Brand Protection segment includes the corporate brand protection and business intelligence services provided by our subsidiary Net Enforcers. Our Bail Bonds Industry Solutions segment includes the software management solutions for the bail bond industry provided by our subsidiary Captira Analytical. </font></p> <!--DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd" --> <!-- Begin Block Tagged Note 2 - us-gaap:SignificantAccountingPoliciesTextBlock--> <p style="margin-top:18px;margin-bottom:0px"><font style="font-family:times new roman" size="2"><b>2. Basis of Presentation and Summary of Significant Accounting Policies </b></font></p> <p style="margin-top:6px;margin-bottom:0px"><font style="font-family:times new roman" size="2"><b><i>Basis of Presentation and Consolidation </i></b></font></p> <p style="margin-top:6px;margin-bottom:0px; text-indent:4%"><font style="font-family:times new roman" size="2"> The accompanying unaudited condensed consolidated financial statements have been prepared by us in accordance with accounting principles generally accepted in the United States of America (&#8220;U.S. GAAP&#8221;) and applicable rules and regulations of the Securities and Exchange Commission. They include the accounts of the company and our subsidiaries. Our decision to consolidate an entity is based on our direct and indirect majority interest in the entity. All significant intercompany transactions have been eliminated. The condensed consolidated results of operations for the interim periods are not necessarily indicative of results for the full year. </font></p> <p style="font-size:1px;margin-top:12px;margin-bottom:0px">&#160;</p> <p style="margin-top:0px;margin-bottom:0px"><font style="font-family:times new roman" size="2">These condensed consolidated financial statements do not include all the information or notes necessary for a complete presentation and, accordingly, should be read in conjunction with our audited consolidated financial statements and accompanying notes for the year ended December&#160;31, 2011, as filed in our Annual Report on Form 10-K.<b><i> </i></b></font></p> <p style="margin-top:18px;margin-bottom:0px"><font style="font-family:times new roman" size="2"><b><i>Use of Estimates</i></b> </font></p> <p style="margin-top:6px;margin-bottom:0px; text-indent:4%"><font style="font-family:times new roman" size="2">The preparation of financial statements in conformity with U.S. GAAP requires management to make estimates and assumptions that affect reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period. 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An allowance for discretionary subscription refunds is established based on our historical experience. For subscriptions with refund provisions whereby only the prorated subscription fee is refunded upon cancellation by the subscriber, deferred subscription fees are recorded when billed and amortized as subscription fee revenue on a straight-line basis over the subscription period, generally one year. </font></p> <p style="margin-top:12px;margin-bottom:0px; text-indent:4%"><font style="font-family:times new roman" size="2">We also provide services for which certain financial institution clients are the primary obligors directly to their customers. 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Accordingly, insurance premiums collected from customers and remitted to insurance carriers are excluded from our revenues and operating expenses. Insurance premiums collected but not remitted to insurance carriers as of March&#160;31, 2012 and December&#160;31, 2011, totaled $840 thousand and $846 thousand, respectively, and are included in accrued expenses and other current liabilities in our condensed consolidated balance sheet. </font></p> <p style="margin-top:18px;margin-bottom:0px"><font style="font-family:times new roman" size="2"><i>Other Membership Products </i></font></p> <p style="margin-top:6px;margin-bottom:0px; text-indent:4%"><font style="font-family:times new roman" size="2">For other membership products, we record revenue on a gross basis as we serve as the primary obligor in the transactions, have latitude in establishing price and bear credit risk for the amount billed to the subscriber. </font></p> <p style="margin-top:12px;margin-bottom:0px; text-indent:4%"><font style="font-family:times new roman" size="2">We generate revenue from other types of subscription based products provided from our Online Brand Protection and Bail Bonds Industry Solutions segments. We recognize revenue from online brand protection and brand monitoring services, offered by Net Enforcers, on a monthly or transactional basis. We also recognize revenue from providing management service solutions, offered by Captira Analytical, on a monthly subscription or transactional basis. </font></p> <p style="margin-top:18px;margin-bottom:0px"><font style="font-family:times new roman" size="2"> <b><i>Goodwill, Identifiable Intangibles and Other Long Lived Assets </i></b></font></p> <p style="margin-top:6px;margin-bottom:0px; text-indent:4%"><font style="font-family:times new roman" size="2">We record, as goodwill, the excess of the purchase price over the fair value of the identifiable net assets acquired in purchase transactions. We review our goodwill for impairment annually, as of October&#160;31, or more frequently if indicators of impairment exist, and follow the two step process. Goodwill has been assigned to our reporting units for purposes of impairment testing. As of March&#160;31, 2012, goodwill of $43.2 million resides in our Consumer Products and Services reporting unit, resulting from our acquisition of Intersections Insurance Services Inc., which has been evaluated as part of our Consumer Products and Services reporting unit. There is no goodwill remaining in our other reporting units. </font></p> <p style="margin-top:12px;margin-bottom:0px; text-indent:4%"><font style="font-family:times new roman" size="2">A significant amount of judgment is involved in determining if an indicator of impairment has occurred. Such indicators may include, among others (a)&#160;a significant decline in our expected future cash flows; (b)&#160;a sustained, significant decline in our stock price and market capitalization; (c)&#160;a significant adverse change in legal factors or in the business climate; (d)&#160;unanticipated competition; (e)&#160;the testing for recoverability of a significant asset group within a reporting unit; and (f)&#160;slower growth rates. Any adverse change in these factors could have a significant impact on the recoverability of these assets and could have a material impact in our condensed consolidated financial statements. </font></p> <p style="margin-top:12px;margin-bottom:0px; text-indent:4%"><font style="font-family:times new roman" size="2">The goodwill impairment test involves a two-step process. The first step is a comparison of each reporting unit&#8217;s fair value to its carrying value. We estimate fair value using the best information available, using a combined income (discounted cash flow) valuation model and market based approach. The market approach measures the value of an entity through an analysis of recent sales or offerings of comparable companies. The income approach measures the value of the reporting units by the present values of its economic benefits. These benefits can include revenue and cost savings. Value indications are developed by discounting expected cash flows to their present value at a rate of return that incorporates the risk-free rate for use of funds, trends within the industry, and risks associated with particular investments of similar type and quality as of the valuation date. </font></p> <p style="font-size:1px;margin-top:12px;margin-bottom:0px">&#160;</p> <p style="margin-top:0px;margin-bottom:0px; text-indent:4%"><font style="font-family:times new roman" size="2">The estimated fair value of our reporting units is dependent on several significant assumptions, including our earnings projections, and cost of capital (discount rate). The projections use management&#8217;s best estimates of economic and market conditions over the projected period including business plans, growth rates in sales, costs, and estimates of future expected changes in operating margins and cash expenditures. Other significant estimates and assumptions include terminal value growth rates, future estimates of capital expenditures and changes in future working capital requirements. There are inherent uncertainties related to these factors and management&#8217;s judgment in applying each to the analysis of the recoverability of goodwill. </font></p> <p style="margin-top:12px;margin-bottom:0px; text-indent:4%"><font style="font-family:times new roman" size="2">We estimate fair value giving consideration to both the income and market approaches. Consideration is given to the line of business and operating performance of the entities being valued relative to those of actual transactions, potentially subject to corresponding economic, environmental, and political factors considered to be reasonable investment alternatives. </font></p> <p style="margin-top:12px;margin-bottom:0px; text-indent:4%"><font style="font-family:times new roman" size="2">If the estimated fair value of a reporting unit exceeds its carrying value, goodwill of the reporting unit is not impaired and the second step of the impairment test is not necessary. If the carrying value of the reporting unit exceeds its estimated fair value, then the second step of the goodwill impairment test must be performed. The second step of the goodwill impairment test compares the implied fair value of the reporting unit&#8217;s goodwill with its goodwill carrying value to measure the amount of impairment charge, if any. The implied fair value of goodwill is determined in the same manner as the amount of goodwill recognized in a business combination. In other words, the estimated fair value of the reporting unit is allocated to all of the assets and liabilities of that unit (including any unrecognized intangible assets) as if the reporting unit had been acquired in a business combination and the fair value of that reporting unit was the purchase price paid. If the carrying value of the reporting unit&#8217;s goodwill exceeds the implied fair value of that goodwill, an impairment charge is recognized in an amount equal to that excess. </font></p> <p style="margin-top:12px;margin-bottom:0px; text-indent:4%"><font style="font-family:times new roman" size="2">We review long-lived assets, including finite-lived intangible assets, property and equipment and other long term assets, for impairment whenever events or changes in circumstances indicate that the carrying amounts of the assets may not be fully recoverable. Significant judgments in this area involve determining whether a triggering event has occurred and determining the future cash flows for assets involved. In conducting our analysis, we would compare the undiscounted cash flows expected to be generated from the long-lived assets to the related net book values. If the undiscounted cash flows exceed the net book value, the long-lived assets are considered not to be impaired. If the net book value exceeds the undiscounted cash flows, an impairment charge is measured and recognized. An impairment charge is measured as the difference between the net book value and the fair value of the long-lived assets. Fair value is estimated by discounting the future cash flows associated with these assets. </font></p> <p style="margin-top:12px;margin-bottom:0px; text-indent:4%"><font style="font-family:times new roman" size="2">Intangible assets subject to amortization may include trademarks and customer, marketing and technology related intangibles. Such intangible assets, excluding customer related intangibles, are amortized on a straight-line basis over their estimated useful lives, which are generally three to ten years. Customer related intangible assets are amortized on either a straight-line or accelerated basis, dependent upon the pattern in which the economic benefits of the intangible asset are consumed or otherwise used up. </font></p> <p style="margin-top:18px;margin-bottom:0px"><font style="font-family:times new roman" size="2"><b><i>Deferred Subscription Solicitation and Advertising </i></b></font></p> <p style="margin-top:6px;margin-bottom:0px; text-indent:4%"><font style="font-family:times new roman" size="2"> Our deferred subscription solicitation costs consist of subscription acquisition costs, including telemarketing, web-based marketing expenses and direct mail such as printing and postage. We expense advertising costs, such as broadcast media, the first time advertising takes place, except for direct-response marketing costs. Telemarketing, web-based marketing and direct mail expenses are direct response marketing costs, which are amortized on a cost pool basis over the period during which the future benefits are expected to be received, but no more than 12 months. The recoverability of amounts capitalized as deferred subscription solicitation costs are evaluated at each balance sheet date by comparing the carrying amounts of such assets on a cost pool basis to the probable remaining future benefit expected to result directly from such advertising costs. Probable remaining future benefit is estimated based upon historical subscriber patterns, and represents net revenues less costs to earn those revenues. In estimating probable future benefit (on a per subscriber basis) we deduct our contractual cost to service that subscriber from the known sales price. We then apply the future benefit (on a per subscriber basis) to the number of subscribers expected to be retained in the future to arrive at the total probable future benefit. In estimating the number of subscribers we will retain (i.e., factoring in expected cancellations), we utilize historical subscriber patterns maintained by us that show attrition rates by client, product and marketing channel. The total probable future benefit is then compared to the costs of a given marketing campaign (i.e., cost pools), and if the probable future benefit exceeds the cost pool, the amount is considered to be recoverable. 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Historically, based on the applicable provisions of U.S. GAAP and other relevant guidance, we did not believe we had sufficient historical experience to provide a reasonable basis with which to estimate the expected term and determined the use of the simplified method to be the most appropriate method. Beginning with the next significant option grant, we believe that we have accumulated sufficient exercise activity and we expect to derive our expected term from historical experience. In the three months ended March&#160;31, 2012, we did not grant options. </font></p> <p style="margin-top:12px;margin-bottom:0px; text-indent:4%"><font style="font-family:times new roman" size="2">In addition, we estimate forfeitures based on historical stock option and restricted stock unit activity on a grant by grant basis. We may make changes to that estimate throughout the vesting period based on actual activity. </font></p> <p style="margin-top:18px;margin-bottom:0px"><font style="font-family:times new roman" size="2"> <b><i>Income Taxes </i></b></font></p> <p style="margin-top:6px;margin-bottom:0px; text-indent:4%"><font style="font-family:times new roman" size="2">We account for income taxes under the applicable provisions of U.S. GAAP, which requires an asset and liability approach to financial accounting and reporting for income taxes. Deferred tax assets and liabilities are recognized for future tax consequences attributable to differences between the financial statement carrying amounts of existing assets and liabilities and their respective tax bases. Valuation allowances are provided, if, based upon the weight of the available evidence, it is more likely than not that some or all of the deferred tax assets will not be realized. </font></p> <p style="margin-top:12px;margin-bottom:0px; text-indent:4%"><font style="font-family:times new roman" size="2"> Accounting for income taxes in interim periods provides that at the end of each interim period we are required to make our best estimate of the consolidated effective tax rate expected to be applicable for our full calendar year. The rate so determined shall be used in providing for income taxes on a consolidated current year-to-date basis. 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Earnings Per Common Share
3 Months Ended
Mar. 31, 2012
Earnings Per Common Share [Abstract]  
Earnings Per Common Share

4. Earnings Per Common Share

Basic and diluted earnings per common share is determined in accordance with the applicable provisions of U.S. GAAP. Basic earnings per common share is computed using the weighted average number of shares of common stock outstanding for the period. Diluted earnings per common share is computed using the weighted average number of shares of common stock, adjusted for the dilutive effect of potential common stock. Potential common stock, computed using the treasury stock method or the if-converted method, includes the potential exercise of stock options under our share-based employee compensation plans and our vesting of restricted stock units.

For the three months ended March 31, 2012 and 2011, options to purchase 885 thousand and 1.4 million shares of common stock, respectively, have been excluded from the computation of diluted earnings per common share as their effect would be anti-dilutive. These shares could dilute earnings per common share in the future.

A reconciliation of basic earnings per common share to diluted earnings per common share is as follows:

 

                 
    Three Months Ended
March 31,
 
    2012     2011  
    (In thousands, except  
    per share data)  

Net income available to common shareholders — basic and diluted

  $ 6,226     $ 4,584  
   

 

 

   

 

 

 

Weighted average common shares outstanding — basic

    17,492       17,940  

Dilutive effect of common stock equivalents

    1,244       1,603  
   

 

 

   

 

 

 

Weighted average common shares outstanding — diluted

    18,736       19,543  
   

 

 

   

 

 

 

Earnings per common share:

               

Basic earnings per common share

  $ 0.36     $ 0.26  

Diluted earnings per common share

  $ 0.33     $ 0.23  
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Accounting Standards Updates
3 Months Ended
Mar. 31, 2012
Accounting Standards Updates [Abstract]  
Accounting Standards Updates

3. Accounting Standards Updates

Accounting Standards Updates Recently Adopted

In May 2011, an update was made to “Fair Value Measurement”. The amendments in this update result in common fair value measurement and disclosure requirements in U.S. GAAP. Some of the amendments clarify the Board’s intent about the application of existing fair value measurement requirements. Other amendments change a particular principle or requirement for measuring fair value or for disclosing information about fair value measurements. For public entities, the amendments are effective during interim and annual periods beginning after December 15, 2011. Early adoption by public entities is not permitted. We have adopted the provisions of this update as of January 1, 2012 and there was no material impact to our condensed consolidated financial statements.

In June 2011, an update was made to “Comprehensive Income”. This update was further amended in December 2011 in order to defer the changes that relate to the presentation of reclassification adjustments. In this update an entity has the option to present the total of comprehensive income, the components of net income, and the components of other comprehensive income either in a single continuous statement of comprehensive income or in two separate but consecutive statements. The entity is also required to present on the face of the financial statements reclassification adjustments for items that are reclassified from other comprehensive income to net income in the statement(s) where the components of net income and the components of other comprehensive income are presented. The amendments in this update should be applied retrospectively. For public entities, the amendments are effective for fiscal years, and interim periods within those years, beginning after December 15, 2011 with the exception of the amendments that relate to the presentation of reclassification adjustments which have been deferred. Early adoption is permitted. We have adopted the provisions of this update as of January 1, 2012 and there was no material impact to our condensed consolidated financial statements.

In September 2011, an update was made to “Intangibles — Goodwill and Other”. This update is intended to simplify how entities test goodwill for impairment. The amendments in the update permit an entity to first assess qualitative factors to determine whether it is more likely than not that the fair value of a reporting unit is less than its carrying amount as a basis for determining whether it is necessary to perform the two-step goodwill impairment test. The amendments in this update are effective for annual and interim goodwill impairment tests performed for fiscal years beginning after December 15, 2011. Early adoption is permitted. We have adopted the provisions of this update as of January 1, 2012 and there was no material impact to our condensed consolidated financial statements.

Accounting Standards Updates Not Yet Effective

In January 2011, an update was made to “Receivables”. The amendments in this update temporarily delay the effective date of disclosures about troubled debt restructuring for public entities. The effective date of the new disclosures about troubled debt restructuring for public entities and the guidance for determining what constitutes a troubled debt restructuring for public entities will be coordinated. Currently, that guidance is indefinitely deferred for public entities. We will adopt the provisions of this update once it is effective and do not anticipate a material impact to our condensed consolidated financial statements.

 

In December 2011, an update was made to “Property, Plant, and Equipment”. Under the amendments in this update, when a parent ceases to have a controlling financial interest in a subsidiary that is in substance real estate as a result of default on the subsidiary’s nonrecourse debt, the reporting entity should apply the guidance in Subtopic 360-20 to determine whether it should derecognize the in substance real estate. The amendments in this update should be applied on a prospective basis and are effective for fiscal years and interim periods within those years, beginning on or after June 15, 2012. We will adopt the provisions of this update in fiscal year 2013 and do not anticipate a material impact to our condensed consolidated financial statements.

In December 2011, an update was made to “Balance Sheet”. This update requires an entity to disclose information about offsetting and related arrangements to enable users of financial statements to understand the effect of those arrangements. The amendments in this update are effective for annual reporting periods beginning on or after January 1, 2013, and interim periods within those annual periods. The disclosures required by this amendment will be applied retrospectively for all comparative periods. We will adopt the provisions of this update in fiscal year 2013 and do not anticipate a material impact to our condensed consolidated financial statements

XML 20 R2.htm IDEA: XBRL DOCUMENT v2.4.0.6
Condensed Consolidated Statements of Operations (unaudited) (USD $)
In Thousands, except Per Share data, unless otherwise specified
3 Months Ended
Mar. 31, 2012
Mar. 31, 2011
Condensed Consolidated Statements of Operations [Abstract]    
Revenue $ 90,232 $ 90,445
Operating expenses:    
Marketing 6,089 9,773
Commissions 24,516 27,775
Cost of revenue 26,211 25,408
General and administrative 19,403 16,537
Depreciation 2,494 1,923
Amortization 885 1,000
Total operating expenses 79,598 82,416
Income from operations 10,634 8,029
Interest income   6
Interest expense (151) (106)
Other income (expense), net 34 (47)
Income from operations before income taxes 10,517 7,882
Income tax expense (4,291) (3,298)
Net income $ 6,226 $ 4,584
Basic earnings per common share $ 0.36 $ 0.26
Diluted earnings per common share $ 0.33 $ 0.23
Cash dividends paid per common share $ 0.20 $ 0.15
Weighted average shares outstanding:    
Basic 17,492 17,940
Diluted 18,736 19,543
XML 21 R6.htm IDEA: XBRL DOCUMENT v2.4.0.6
Organization and Business
3 Months Ended
Mar. 31, 2012
Organization and Business [Abstract]  
Organization and Business

1. Organization and Business

Our identity theft protection and credit information management products and services provide multiple benefits to consumers, including access to their credit reports, credit monitoring, credit scores, credit education, reports and monitoring of additional information, identity theft recovery services, identity theft cost reimbursement, and software and other technology tools and services. Our membership and insurance products and services are offered by our subsidiary, Intersections Insurance Services, and include accidental death and disability insurance and access to healthcare, home, auto, financial and other services and information. Our consumer products and services are offered through relationships with clients, including many of the largest financial institutions in the United States and Canada, and clients in other industries.

In addition, we also offer many of our services directly to consumers. We conduct our consumer direct marketing primarily through the Internet, television, radio and other mass media. We also may market through other channels, including direct mail, outbound telemarketing, inbound telemarketing and email.

We have three reportable operating segments through the period ended March 31, 2012. Our Consumer Products and Services segment includes our identity theft protection and credit information management, data breach response, and insurance and membership products and services. Our Online Brand Protection segment includes the corporate brand protection and business intelligence services provided by our subsidiary Net Enforcers. Our Bail Bonds Industry Solutions segment includes the software management solutions for the bail bond industry provided by our subsidiary Captira Analytical.

XML 22 R22.htm IDEA: XBRL DOCUMENT v2.4.0.6
Related Party Transactions
3 Months Ended
Mar. 31, 2012
Related Party Transactions [Abstract]  
Related Party Transactions

17. Related Party Transactions

We have a minority investment in White Sky and a commercial agreement to incorporate and market their product into our fraud and identity theft protection product offerings. For the three months ended March 31, 2012, we did not remit any payments to White Sky. For the three months ended March 31, 2012 and 2011, there was $325 thousand and $650 thousand included in cost of revenue in our condensed consolidated statement of operations related to royalties for exclusivity and product costs.

The chief executive officer and president of Digital Matrix Systems, Inc. (“DMS”) serves as our board member. We have entered into contracts with DMS that provide for services that assist us in monitoring credit on a daily and quarterly basis, as well as certain on-line credit analysis services. In connection with these agreements, we paid monthly installments totaling $288 thousand and $216 thousand for the three months ended March 31, 2012 and 2011, respectively. These amounts are included within cost of revenue and general and administrative expenses in our condensed consolidated statement of operations.

 

XML 23 R24.htm IDEA: XBRL DOCUMENT v2.4.0.6
Subsequent Events
3 Months Ended
Mar. 31, 2012
Subsequent Events [Abstract]  
Subsequent Events

19. Subsequent Events

On April 26, 2012, we announced a cash dividend of $0.20 per share on our common stock, payable on June 8, 2012, to stockholders of record as of May 29, 2012.

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XML 25 R7.htm IDEA: XBRL DOCUMENT v2.4.0.6
Basis of Presentation and Summary of Significant Accounting Policies
3 Months Ended
Mar. 31, 2012
Basis of Presentation and Summary of Significant Accounting Policies [Abstract]  
Basis of Presentation and Summary of Significant Accounting Policies

2. Basis of Presentation and Summary of Significant Accounting Policies

Basis of Presentation and Consolidation

The accompanying unaudited condensed consolidated financial statements have been prepared by us in accordance with accounting principles generally accepted in the United States of America (“U.S. GAAP”) and applicable rules and regulations of the Securities and Exchange Commission. They include the accounts of the company and our subsidiaries. Our decision to consolidate an entity is based on our direct and indirect majority interest in the entity. All significant intercompany transactions have been eliminated. The condensed consolidated results of operations for the interim periods are not necessarily indicative of results for the full year.

 

These condensed consolidated financial statements do not include all the information or notes necessary for a complete presentation and, accordingly, should be read in conjunction with our audited consolidated financial statements and accompanying notes for the year ended December 31, 2011, as filed in our Annual Report on Form 10-K.

Use of Estimates

The preparation of financial statements in conformity with U.S. GAAP requires management to make estimates and assumptions that affect reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period. Actual results could differ from those estimates.

Revenue Recognition

We recognize revenue on 1) identity theft and credit management services, 2) accidental death insurance and 3) other membership products.

Our products and services are offered to consumers principally on a monthly subscription basis. Subscription fees are generally billed to the subscriber’s credit card, mortgage bill or demand deposit accounts either by us or by our clients. The prices to subscribers of various configurations of our products and services range generally from $4.99 to $25.00 per month. As a means of allowing customers to become familiar with our services, we sometimes offer free trial or guaranteed refund periods. No revenues are recognized until applicable trial periods are completed.

Identity Theft and Credit Management Services

We recognize revenue from our services when: a) persuasive evidence of arrangement exists as we maintain signed contracts with all of our large financial institution customers and paper and electronic confirmations with individual purchases, b) delivery has occurred, c) the seller’s price to the buyer is fixed as sales are generally based on contract or list prices and payments from large financial institutions are collected within 30 to 45 days with no significant write-offs, and d) collectability is reasonably assured as individual customers pay by credit card which has limited our risk of non-collection. Revenue for monthly subscriptions is recognized in the month the subscription fee is earned. We also generate revenue through a collaborative arrangement which involves joint marketing and servicing activities. We recognize our share of revenues and expenses from this arrangement.

Revenue for annual subscription fees must be deferred if the subscriber has the right to cancel the service. Annual subscriptions include subscribers with full refund provisions at any time during the subscription period and pro-rata refund provisions. Revenue related to annual subscription with full refund provisions is recognized on the expiration of these refund provisions. Revenue related to annual subscribers with pro-rata provisions is recognized based on a pro rata share of revenue earned. An allowance for discretionary subscription refunds is established based on our historical experience. For subscriptions with refund provisions whereby only the prorated subscription fee is refunded upon cancellation by the subscriber, deferred subscription fees are recorded when billed and amortized as subscription fee revenue on a straight-line basis over the subscription period, generally one year.

We also provide services for which certain financial institution clients are the primary obligors directly to their customers. Revenue from these arrangements is recognized when earned, which is at the time we provide the service, generally on a monthly basis.

We record revenue on a gross basis in the amount that we bill the subscriber when our arrangements with financial institution clients provide for us to serve as the primary obligor in the transaction, we have latitude in establishing price and we bear the risk of physical loss of inventory and credit risk for the amount billed to the subscriber. We record revenue in the amount that we bill our financial institution clients, and not the amount billed to their customers, when our financial institution client is the primary obligor, establishes price to the customer and bears the credit risk.

Accidental Death Insurance

We recognize revenue from our services when: a) persuasive evidence of arrangement exists as we maintain paper and electronic confirmations with individual purchases, b) delivery has occurred at the completion of a product trial period, c) the seller’s price to the buyer is fixed as the price of the product is agreed to by the customer as a condition of the sales transaction which established the sales arrangement, and d) collectability is reasonably assured as evidenced by our collection of revenue through the monthly mortgage payments of our customers or through checking account debits to our customers’ accounts. Revenues from insurance contracts are recognized when earned. Marketing of our insurance products generally involves a trial period during which time the product is made available at no cost to the customer. No revenues are recognized until applicable trial periods are completed.

 

For insurance products, we record revenue on a net basis as we perform as an agent or broker for the insurance products without assuming the risks of ownership of the insurance products.

We participate in agency relationships with insurance carriers that underwrite insurance products offered by us. Accordingly, insurance premiums collected from customers and remitted to insurance carriers are excluded from our revenues and operating expenses. Insurance premiums collected but not remitted to insurance carriers as of March 31, 2012 and December 31, 2011, totaled $840 thousand and $846 thousand, respectively, and are included in accrued expenses and other current liabilities in our condensed consolidated balance sheet.

Other Membership Products

For other membership products, we record revenue on a gross basis as we serve as the primary obligor in the transactions, have latitude in establishing price and bear credit risk for the amount billed to the subscriber.

We generate revenue from other types of subscription based products provided from our Online Brand Protection and Bail Bonds Industry Solutions segments. We recognize revenue from online brand protection and brand monitoring services, offered by Net Enforcers, on a monthly or transactional basis. We also recognize revenue from providing management service solutions, offered by Captira Analytical, on a monthly subscription or transactional basis.

Goodwill, Identifiable Intangibles and Other Long Lived Assets

We record, as goodwill, the excess of the purchase price over the fair value of the identifiable net assets acquired in purchase transactions. We review our goodwill for impairment annually, as of October 31, or more frequently if indicators of impairment exist, and follow the two step process. Goodwill has been assigned to our reporting units for purposes of impairment testing. As of March 31, 2012, goodwill of $43.2 million resides in our Consumer Products and Services reporting unit, resulting from our acquisition of Intersections Insurance Services Inc., which has been evaluated as part of our Consumer Products and Services reporting unit. There is no goodwill remaining in our other reporting units.

A significant amount of judgment is involved in determining if an indicator of impairment has occurred. Such indicators may include, among others (a) a significant decline in our expected future cash flows; (b) a sustained, significant decline in our stock price and market capitalization; (c) a significant adverse change in legal factors or in the business climate; (d) unanticipated competition; (e) the testing for recoverability of a significant asset group within a reporting unit; and (f) slower growth rates. Any adverse change in these factors could have a significant impact on the recoverability of these assets and could have a material impact in our condensed consolidated financial statements.

The goodwill impairment test involves a two-step process. The first step is a comparison of each reporting unit’s fair value to its carrying value. We estimate fair value using the best information available, using a combined income (discounted cash flow) valuation model and market based approach. The market approach measures the value of an entity through an analysis of recent sales or offerings of comparable companies. The income approach measures the value of the reporting units by the present values of its economic benefits. These benefits can include revenue and cost savings. Value indications are developed by discounting expected cash flows to their present value at a rate of return that incorporates the risk-free rate for use of funds, trends within the industry, and risks associated with particular investments of similar type and quality as of the valuation date.

 

The estimated fair value of our reporting units is dependent on several significant assumptions, including our earnings projections, and cost of capital (discount rate). The projections use management’s best estimates of economic and market conditions over the projected period including business plans, growth rates in sales, costs, and estimates of future expected changes in operating margins and cash expenditures. Other significant estimates and assumptions include terminal value growth rates, future estimates of capital expenditures and changes in future working capital requirements. There are inherent uncertainties related to these factors and management’s judgment in applying each to the analysis of the recoverability of goodwill.

We estimate fair value giving consideration to both the income and market approaches. Consideration is given to the line of business and operating performance of the entities being valued relative to those of actual transactions, potentially subject to corresponding economic, environmental, and political factors considered to be reasonable investment alternatives.

If the estimated fair value of a reporting unit exceeds its carrying value, goodwill of the reporting unit is not impaired and the second step of the impairment test is not necessary. If the carrying value of the reporting unit exceeds its estimated fair value, then the second step of the goodwill impairment test must be performed. The second step of the goodwill impairment test compares the implied fair value of the reporting unit’s goodwill with its goodwill carrying value to measure the amount of impairment charge, if any. The implied fair value of goodwill is determined in the same manner as the amount of goodwill recognized in a business combination. In other words, the estimated fair value of the reporting unit is allocated to all of the assets and liabilities of that unit (including any unrecognized intangible assets) as if the reporting unit had been acquired in a business combination and the fair value of that reporting unit was the purchase price paid. If the carrying value of the reporting unit’s goodwill exceeds the implied fair value of that goodwill, an impairment charge is recognized in an amount equal to that excess.

We review long-lived assets, including finite-lived intangible assets, property and equipment and other long term assets, for impairment whenever events or changes in circumstances indicate that the carrying amounts of the assets may not be fully recoverable. Significant judgments in this area involve determining whether a triggering event has occurred and determining the future cash flows for assets involved. In conducting our analysis, we would compare the undiscounted cash flows expected to be generated from the long-lived assets to the related net book values. If the undiscounted cash flows exceed the net book value, the long-lived assets are considered not to be impaired. If the net book value exceeds the undiscounted cash flows, an impairment charge is measured and recognized. An impairment charge is measured as the difference between the net book value and the fair value of the long-lived assets. Fair value is estimated by discounting the future cash flows associated with these assets.

Intangible assets subject to amortization may include trademarks and customer, marketing and technology related intangibles. Such intangible assets, excluding customer related intangibles, are amortized on a straight-line basis over their estimated useful lives, which are generally three to ten years. Customer related intangible assets are amortized on either a straight-line or accelerated basis, dependent upon the pattern in which the economic benefits of the intangible asset are consumed or otherwise used up.

Deferred Subscription Solicitation and Advertising

Our deferred subscription solicitation costs consist of subscription acquisition costs, including telemarketing, web-based marketing expenses and direct mail such as printing and postage. We expense advertising costs, such as broadcast media, the first time advertising takes place, except for direct-response marketing costs. Telemarketing, web-based marketing and direct mail expenses are direct response marketing costs, which are amortized on a cost pool basis over the period during which the future benefits are expected to be received, but no more than 12 months. The recoverability of amounts capitalized as deferred subscription solicitation costs are evaluated at each balance sheet date by comparing the carrying amounts of such assets on a cost pool basis to the probable remaining future benefit expected to result directly from such advertising costs. Probable remaining future benefit is estimated based upon historical subscriber patterns, and represents net revenues less costs to earn those revenues. In estimating probable future benefit (on a per subscriber basis) we deduct our contractual cost to service that subscriber from the known sales price. We then apply the future benefit (on a per subscriber basis) to the number of subscribers expected to be retained in the future to arrive at the total probable future benefit. In estimating the number of subscribers we will retain (i.e., factoring in expected cancellations), we utilize historical subscriber patterns maintained by us that show attrition rates by client, product and marketing channel. The total probable future benefit is then compared to the costs of a given marketing campaign (i.e., cost pools), and if the probable future benefit exceeds the cost pool, the amount is considered to be recoverable. If direct response advertising costs were to exceed the estimated probable remaining future benefit, an adjustment would be made to the deferred subscription costs to the extent of any shortfall.

 

Commission Costs

Commissions that relate to annual subscriptions with full refund provisions and monthly subscriptions are expensed when incurred, unless we are entitled to a refund of the commissions. If annual subscriptions are cancelled prior to their initial terms, we are generally entitled to a full refund of the previously paid commission for those annual subscriptions with a full refund provision and a pro-rata refund, equal to the unused portion of the subscription, for those annual subscriptions with a pro-rata refund provision. Commissions that relate to annual subscriptions with full commission refund provisions are deferred until the earlier of expiration of the refund privileges or cancellation. Once the refund privileges have expired, the commission costs are recognized ratably in the same pattern that the related revenue is recognized. Commissions that relate to annual subscriptions with pro-rata refund provisions are deferred and charged to operations as the corresponding revenue is recognized. If a subscription is cancelled, upon receipt of the refunded commission from our client, we record a reduction to the deferred commission.

We have prepaid commission agreements with some of our clients. Under these agreements, we pay a commission on new subscribers in lieu of or reduction in ongoing commission payments. We amortize these prepaid commissions, on an accelerated basis, over a period of time not to exceed three years. The short-term portion of the prepaid commissions is included in deferred subscription solicitation costs in our condensed consolidated balance sheet. The long-term portion of the prepaid commissions is included in other assets in our condensed consolidated balance sheet. Amortization is included in commission expense in our condensed consolidated statements of operations.

Share Based Compensation

We use the Black-Scholes option-pricing model to value all options and the straight-line method to amortize this fair value as compensation cost over the requisite service period. The fair value of each option granted has been estimated as of the date of grant with the following weighted-average assumptions:

 

         
    Three Months Ended
March  31,
 
    2011  

Expected dividend yield

    6.1

Expected volatility

    74.6

Risk free interest rate

    2.5

Expected term of options

    6.2 years  

Expected Dividend Yield. The Black-Scholes valuation model requires an expected dividend yield as an input. We paid quarterly cash dividends on our common stock and accordingly, applied a dividend yield to grants in the year ended December 31, 2011. For future grants, we will apply a dividend yield based on our history and expectation of dividend payouts.

Expected Volatility. The expected volatility of options granted was estimated based solely upon our historical share price volatility. We will continue to review our estimate in the future.

Risk free Interest Rate. The yield on actively traded non-inflation indexed U.S. Treasury notes was used to extrapolate an average risk-free interest rate based on the expected term of the underlying grants.

Expected Term. The expected term of options granted during the year ended December 31, 2011 was determined using the simplified calculation ((vesting term + original contractual term)/2). For the majority of grants valued, the options had graded vesting over 4 years (equal vesting of options annually) and the contractual term was 10 years. Historically, based on the applicable provisions of U.S. GAAP and other relevant guidance, we did not believe we had sufficient historical experience to provide a reasonable basis with which to estimate the expected term and determined the use of the simplified method to be the most appropriate method. Beginning with the next significant option grant, we believe that we have accumulated sufficient exercise activity and we expect to derive our expected term from historical experience. In the three months ended March 31, 2012, we did not grant options.

In addition, we estimate forfeitures based on historical stock option and restricted stock unit activity on a grant by grant basis. We may make changes to that estimate throughout the vesting period based on actual activity.

Income Taxes

We account for income taxes under the applicable provisions of U.S. GAAP, which requires an asset and liability approach to financial accounting and reporting for income taxes. Deferred tax assets and liabilities are recognized for future tax consequences attributable to differences between the financial statement carrying amounts of existing assets and liabilities and their respective tax bases. Valuation allowances are provided, if, based upon the weight of the available evidence, it is more likely than not that some or all of the deferred tax assets will not be realized.

Accounting for income taxes in interim periods provides that at the end of each interim period we are required to make our best estimate of the consolidated effective tax rate expected to be applicable for our full calendar year. The rate so determined shall be used in providing for income taxes on a consolidated current year-to-date basis. Further, the rate is reviewed, if necessary, as of the end of each successive interim period during the year to our best estimate of our annual effective tax rate.

We believe that our tax positions comply with applicable tax law. As a matter of course, we may be audited by various taxing authorities and these audits may result in proposed assessments where the ultimate resolution may result in us owing additional taxes. U.S. GAAP addresses the determination of whether tax benefits claimed or expected to be claimed on a tax return should be recorded in the financial statements. We may recognize the tax benefit from an uncertain tax position only if it is more likely than not that the tax position will be sustained on examination by the taxing authorities, based on the technical merits of the position. The tax benefits recognized in the financial statements from such a position should be measured based on the largest benefit that has a greater than fifty percent likelihood of being realized upon ultimate settlement.

XML 26 R3.htm IDEA: XBRL DOCUMENT v2.4.0.6
Condensed Consolidated Balance Sheets (unaudited) (USD $)
In Thousands, unless otherwise specified
Mar. 31, 2012
Dec. 31, 2011
CURRENT ASSETS:    
Cash and cash equivalents $ 30,562 $ 30,834
Accounts receivable, net of allowance for doubtful accounts of $22 (2012) and $14 (2011) 25,166 24,790
Prepaid expenses and other current assets 7,380 6,440
Income tax receivable 0 245
Deferred subscription solicitation costs 12,293 14,463
Total current assets 75,401 76,772
PROPERTY AND EQUIPMENT, net 22,647 23,818
DEFERRED TAX ASSET, net 713 2,188
LONG-TERM INVESTMENT 4,327 4,327
GOODWILL 43,235 43,235
INTANGIBLE ASSETS, net 10,184 11,069
OTHER ASSETS 4,624 5,342
TOTAL ASSETS 161,131 166,751
CURRENT LIABILITIES:    
Accounts payable 2,074 1,526
Accrued expenses and other current liabilities 14,314 13,781
Accrued payroll and employee benefits 5,173 5,207
Current portion of debt 10,000 20,000
Capital leases, current portion 1,148 1,351
Commissions payable 691 696
Income tax payable 501 0
Deferred revenue 4,537 4,740
Deferred tax liability, net, current portion 4,506 4,506
Total current liabilities 42,944 51,807
OBLIGATIONS UNDER CAPITAL LEASES, less current portion 2,054 2,301
OTHER LONG-TERM LIABILITIES 4,765 4,756
TOTAL LIABILITIES 49,763 58,864
COMMITMENTS AND CONTINGENCIES (see notes 12 and 14)      
STOCKHOLDERS' EQUITY:    
Common stock at $0.01 par value, shares authorized 50,000; shares issued 20,528 (2012) and 20,135 (2011); shares outstanding 17,669 (2012) and 17,276 (2011) 205 201
Additional paid-in capital 114,398 113,634
Treasury stock, shares at cost; 2,859 (2012) and 2,859 (2011) (29,551) (29,551)
Retained earnings 26,316 23,603
TOTAL STOCKHOLDERS' EQUITY 111,368 107,887
TOTAL LIABILITIES AND STOCKHOLDERS' EQUITY $ 161,131 $ 166,751
XML 27 R17.htm IDEA: XBRL DOCUMENT v2.4.0.6
Commitments and Contingencies
3 Months Ended
Mar. 31, 2012
Commitments and Contingencies [Abstract]  
Commitments and Contingencies

12. Commitments and Contingencies

Leases

We have entered into long-term operating lease agreements for office space and capital leases for fixed assets. The minimum fixed commitments related to all non-cancellable leases are as follows:

 

                 
    Operating
Leases
    Capital
Leases
 
    (In thousands)  

For the remaining nine months ending December 31, 2012

  $ 1,991     $ 1,004  

For the years ending December 31:

               

2013

    2,937       942  

2014

    2,547       859  

2015

    2,503       656  

2016

    2,404       28  

2017

    2,497       —    

Thereafter

    3,921       —    
   

 

 

   

 

 

 

Total minimum lease payments

  $ 18,800       3,489  
   

 

 

         

Less: amount representing interest

            (287
           

 

 

 

Present value of minimum lease payments

            3,202  

Less: current obligation

            (1,148
           

 

 

 

Long term obligations under capital lease

          $ 2,054  
           

 

 

 

Rental expenses included in general and administrative expenses were $719 thousand and $716 thousand for the three months ended March 31, 2012 and 2011, respectively.

 

Legal Proceedings

On July 19, 2011, a putative class action complaint was filed against Intersections Inc., Intersections Insurance Services Inc. and Bank of America Corporation in Los Angeles Superior Court alleging various claims based on the sale of an accidental death and disability program. The case was removed to the U.S. District Court for the Central District of California, and an amended complaint was filed. On January 30, 2012, the District Court dismissed all claims against us and Bank of America Corporation. On February 29, 2012, the plaintiffs filed a Notice of Appeal of the District Court’s order.

TQP Development LLC filed a patent infringement suit in the Eastern District of Texas against Dell Inc., United Continental Holdings, Inc., Lowe’s Companies, Inc., Lowe’s Home Centers, Inc., Lowe’s HIW, Inc, Deutsche Telekom AG, T-Mobile USA, Inc., Discover Financial Services, Hewlett-Packard Company, Hewlett-Packard Development Company, L.P., Chevron Corporation, Chevron U.S.A. Inc., Research in Motion Limited, Research in Motion Corporation and Costco Wholesale Corporation. TQP seeks a judgment that the defendants have infringed its patent, injunctive relief, monetary damages, treble damages, costs and attorneys fees. Upon request by our client Costco, we have agreed to defend Costco, subject to a reservation of rights, to the extent TQP's patent infringement claim concerns a web site hosted by us. Accordingly, on April 27, 2012, we moved to intervene in the case. We are reviewing the allegations in the suit. At this time, we do not believe a loss is probable and have not recorded an accrual related to this proceeding. Further, at this time, we are unable to estimate a possible loss or range of loss because the remedies or penalties sought are indeterminate or unspecified and the facts of the case and potential defenses are not yet sufficiently fully developed or known to us.

We periodically analyze currently available information and make a determination of the probability of loss and provide a range of possible loss when we believe that sufficient and appropriate information is available. We accrue a liability for those contingencies where the incurrence of a loss is probable and the amount can be reasonably estimated. If a loss is probable and a range of amounts can be reasonably estimated but no amount within the range is a better estimate than any other amount in the range, then the minimum of the range is accrued. We do not accrue a liability when the likelihood that the liability has been incurred is believed to be probable but the amount cannot be reasonably estimated or when the likelihood that a liability has been incurred is believed to be only reasonably possible or remote. For contingencies where an unfavorable outcome is reasonably possible and the impact could potentially be material, we disclose the nature of the contingency and, where feasible, an estimate of the possible loss or range of loss. As of March 31, 2012, we do not have any liabilities accrued for any of the lawsuits mentioned above.

Other

In January, 2012, we entered into a new contract with a credit reporting agency, in which we are required to make non-refundable minimum payments totaling $24.2 million in the year ending December 31, 2012.

XML 28 R1.htm IDEA: XBRL DOCUMENT v2.4.0.6
Document and Entity Information
3 Months Ended
Mar. 31, 2012
May 04, 2012
Document and Entity Information [Abstract]    
Entity Registrant Name INTERSECTIONS INC  
Entity Central Index Key 0001095277  
Document Type 10-Q  
Document Period End Date Mar. 31, 2012  
Amendment Flag false  
Document Fiscal Year Focus 2012  
Document Fiscal Period Focus Q1  
Current Fiscal Year End Date --12-31  
Entity Filer Category Accelerated Filer  
Entity Common Stock, Shares Outstanding   17,690,136
XML 29 R18.htm IDEA: XBRL DOCUMENT v2.4.0.6
Other Long-Term Liabilities
3 Months Ended
Mar. 31, 2012
Other Long-Term Liabilities [Abstract]  
Other Long-Term Liabilities

13. Other Long-Term Liabilities

The components of our other long-term liabilities are as follows:

 

                 
    March 31,
2012
    December 31,
2011
 
    (In thousands)  

Deferred rent

  $ 3,542     $ 3,353  

Uncertain tax positions, interest and penalties not recognized

    772       957  

Accrued general and administrative expenses

    2       9  

Other

    449       437  
   

 

 

   

 

 

 
    $ 4,765     $ 4,756  
   

 

 

   

 

 

 
XML 30 R4.htm IDEA: XBRL DOCUMENT v2.4.0.6
Condensed Consolidated Balance Sheets (unaudited) (Parenthetical) (USD $)
In Thousands, except Per Share data, unless otherwise specified
Mar. 31, 2012
Dec. 31, 2011
Condensed Consolidated Balance Sheets [Abstract]    
Allowance for doubtful accounts receivable $ 22 $ 14
Common stock, par value $ 0.01 $ 0.01
Common stock, shares authorized 50,000 50,000
Common stock, shares issued 20,528 20,135
Common stock, shares outstanding 17,669 17,276
Treasury stock, shares 2,859 2,859
XML 31 R12.htm IDEA: XBRL DOCUMENT v2.4.0.6
Deferred Subscription Solicitation and Commission Costs
3 Months Ended
Mar. 31, 2012
Deferred Subscription Solicitation and Commission Costs [Abstract]  
Deferred Subscription Solicitation and Commission Costs

7. Deferred Subscription Solicitation and Commission Costs

Total deferred subscription solicitation costs included in the accompanying condensed consolidated balance sheet as of March 31, 2012 and December 31, 2011 was $13.6 million and $16.3 million, respectively. The long-term portion of the deferred subscription solicitation costs are reported in other assets in our condensed consolidated balance sheet and include $1.3 million and $1.9 million as of March 31, 2012 and December 31, 2011, respectively. The current portion of the prepaid commissions is included in the deferred subscription solicitation costs which were $3.8 million and $4.7 million as of March 31, 2012 and December 31, 2011, respectively. Amortization of deferred subscription solicitation and commission costs, which are included in either marketing or commissions expense in our condensed consolidated statements of operations, for the three months ended March 31, 2012 and 2011 were $7.4 million and $12.6 million, respectively. Marketing costs, which are included in marketing expenses in our condensed consolidated statements of operations, as they did not meet the criteria for deferral, for the three months ended March 31, 2012 and 2011, were $985 thousand and $775 thousand, respectively.

XML 32 R11.htm IDEA: XBRL DOCUMENT v2.4.0.6
Prepaid Expenses and Other Current Assets
3 Months Ended
Mar. 31, 2012
Prepaid Expenses and Other Current Assets and Other Assets [Abstract]  
Prepaid Expenses and Other Current Assets

6. Prepaid Expenses and Other Current Assets

The components of our prepaid expenses and other current assets are as follows:

 

                 
    March 31,
2012
    December 31,
2011
 
    (In thousands)  

Prepaid services

  $ 867     $ 1,030  

Prepaid severance

    839       —    

Other prepaid contracts

    3,931       4,223  

Other

    1,743       1,187  
   

 

 

   

 

 

 
    $ 7,380     $ 6,440  
   

 

 

   

 

 

 
XML 33 R23.htm IDEA: XBRL DOCUMENT v2.4.0.6
Segment and Geographic Information
3 Months Ended
Mar. 31, 2012
Segment and Geographic Information [Abstract]  
Segment and Geographic Information

18. Segment and Geographic Information

We have three reportable operating segments through the period ended March 31, 2012. Our Consumer Products and Services segment includes our identity theft protection and credit information management, data breach response, and insurance and membership products and services. Our Online Brand Protection segment includes the corporate brand protection and business intelligence services provided by our subsidiary Net Enforcers. Our Bail Bonds Industry Solutions segment includes the software management solutions for the bail bond industry provided by our subsidiary Captira Analytical.

The following table sets forth segment information for the three months ended March 31, 2012 and 2011:

 

                                 
    Consumer
Products
and Services
    Online  Brand
Protection
    Bail Bonds
Industry
Solutions
    Consolidated  
    (in thousands)  

Three Months Ended March 31, 2012

                               

Revenue

  $ 89,402     $ 564     $ 266     $ 90,232  

Depreciation

    2,462       4       28       2,494  

Amortization

    878       7       —         885  

Income (loss) from operations before income taxes

  $ 10,968     $ (91   $ (360   $ 10,517  

Three Months Ended March 31, 2011

                               

Revenue

  $ 89,730     $ 542     $ 173     $ 90,445  

Depreciation

    1,907       5       11       1,923  

Amortization

    993       7       —         1,000  

Income (loss) from operations before income taxes

  $ 8,640     $ (411   $ (347   $ 7,882  

As of March 31, 2012

                               

Property, plant and equipment, net

  $ 22,389     $ 13     $ 245     $ 22,647  
   

 

 

   

 

 

   

 

 

   

 

 

 

Total assets

  $ 156,325     $ 4,088     $ 718     $ 161,131  
   

 

 

   

 

 

   

 

 

   

 

 

 

As of December 31, 2011

                               

Property, plant and equipment, net

  $ 23,558     $ 17     $ 243     $ 23,818  
   

 

 

   

 

 

   

 

 

   

 

 

 

Total assets

  $ 161,927     $ 3,947     $ 877     $ 166,751  
   

 

 

   

 

 

   

 

 

   

 

 

 

The principal geographic area of our revenue and assets from operations is the United States.

XML 34 R19.htm IDEA: XBRL DOCUMENT v2.4.0.6
Debt and Other Financing
3 Months Ended
Mar. 31, 2012
Debt and Other Financing [Abstract]  
Debt and Other Financing

14. Debt and Other Financing

We have a Credit Agreement with Bank of America, N.A., which has a current maturity date, as amended on December 19, 2011, of December 31, 2012. Our Credit Agreement currently consists of a revolving credit facility in the amount of $25.0 million and is secured by substantially all of our assets and a pledge by us of stock and membership interests we hold in certain of our subsidiaries. Our subsidiaries are co-borrowers under the Credit Agreement.

In connection with our share repurchase, we amended the Credit Agreement during the three months ended March 31, 2011 to provide for the consent of the lenders to the share repurchase and to clarify covenant calculations. As part of this amendment, we agreed to maintain available liquidity of at least $10.0 million at all times while the Credit Agreement is in effect. As of March 31, 2012, the outstanding balance of the revolving credit facility was $10.0 million, which is included as a current liability in our condensed consolidated balance sheet and we have approximately $30.6 million in cash in our condensed consolidated balance sheet in addition to unused capacity under the Credit Agreement, which more than satisfies the minimum available liquidity requirement.

The Credit Agreement contains certain customary covenants, including among other things covenants that limit or restrict the incurrence of liens; the incurrence of certain indebtedness; mergers, dissolutions, liquidation, or consolidations; acquisitions (other than certain permitted acquisitions); sales of substantially all of our or any co-borrowers’ assets; the declaration of certain dividends or distributions; transactions with affiliates (other than co-borrowers under the Credit Agreement) other than on fair and reasonable terms; share repurchases; and the creation or acquisition of any direct or indirect subsidiary of ours that is not a domestic subsidiary unless such subsidiary becomes a guarantor. We are also required to maintain compliance with certain financial covenants which includes our consolidated leverage ratios, consolidated fixed charge coverage ratios, minimum available liquidity requirements as well as customary covenants, representations and warranties, funding conditions and events of default. We are currently in compliance with all such covenants.

XML 35 R15.htm IDEA: XBRL DOCUMENT v2.4.0.6
Accrued Expenses and Other Current Liabilities
3 Months Ended
Mar. 31, 2012
Accrued Expenses and Other Current Liabilities [Abstract]  
Accrued Expenses and Other Current Liabilities

10. Accrued Expenses and Other Current Liabilities

The components of our accrued expenses and other liabilities are as follows:

 

                 
    March 31,
2012
    December 31,
2011
 
    (In thousands)  

Accrued marketing

  $ 1,556     $ 2,099  

Accrued cost of sales, including credit bureau costs

    7,489       5,720  

Accrued general and administrative expense and professional fees

    3,419       3,794  

Insurance premiums

    840       846  

Other

    1,010       1,322  
   

 

 

   

 

 

 
    $ 14,314     $ 13,781  
   

 

 

   

 

 

 
XML 36 R13.htm IDEA: XBRL DOCUMENT v2.4.0.6
Goodwill and Intangible Assets
3 Months Ended
Mar. 31, 2012
Goodwill and Intangible Assets [Abstract]  
Goodwill and Intangible Assets

8. Goodwill and Intangible Assets

Changes in the carrying amount of goodwill are as follows (in thousands):

 

                                         
    March 31, 2012  
    Gross
Carrying
Amount
    Accumulated
Impairment
Losses
    Net Carrying
Amount at
January 1, 2012
    Impairment     Net Carrying
Amount at
March 31,
2012
 

Consumer Products and Services

  $ 43,235     $ —       $ 43,235     $ —       $ 43,235  

Online Brand Protection

    11,242       (11,242     —         —         —    

Bail Bonds Industry Solutions

    1,390       (1,390     —         —         —    
   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total Goodwill

  $ 55,867     $ (12,632   $ 43,235     $ —       $ 43,235  
   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

 

                                         
    December 31, 2011  
    Gross
Carrying
Amount
    Accumulated
Impairment
Losses
    Net Carrying
Amount at
January 1, 2011
    Impairment     Net Carrying
Amount at
December 31,
2011
 

Consumer Products and Services

  $ 43,235     $ —       $ 43,235     $ —       $ 43,235  

Online Brand Protection

    11,242       (11,242     —         —         —    

Bail Bonds Industry Solutions

    1,390       (1,390     —         —         —    
   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total Goodwill

  $ 55,867     $ (12,632   $ 43,235     $ —       $ 43,235  
   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

During the three months ended March 31, 2012, we did not identify any triggering events related to our goodwill and therefore, were not required to test our goodwill for impairment.

Our intangible assets consisted of the following (in thousands):

 

                                 
    March 31, 2012  
    Gross
Carrying
Amount
    Accumulated
Amortization
    Impairment     Net
Carrying
Amount
 

Amortizable intangible assets:

                               

Customer related

  $ 38,846     $ (28,662   $ —       $ 10,184  

Marketing related

    3,192       (3,192     —         —    

Technology related

    2,796       (2,796     —         —    
   

 

 

   

 

 

   

 

 

   

 

 

 

Total amortizable intangible assets

  $ 44,834     $ (34,650   $ —       $ 10,184  
   

 

 

   

 

 

   

 

 

   

 

 

 
   
    December 31, 2011  
    Gross
Carrying
Amount
    Accumulated
Amortization
    Impairment     Net
Carrying
Amount
 

Amortizable intangible assets:

                               

Customer related

  $ 38,846     $ (27,777   $ —       $ 11,069  

Marketing related

    3,192       (3,192     —         —    

Technology related

    2,796       (2,796     —         —    
   

 

 

   

 

 

   

 

 

   

 

 

 

Total amortizable intangible assets

  $ 44,834     $ (33,765   $ —       $ 11,069  
   

 

 

   

 

 

   

 

 

   

 

 

 

Intangible assets are amortized over a period of three to ten years. For the three months ended March 31, 2012 and 2011, we incurred aggregate amortization expense of $885 thousand and $1.0 million, respectively, which was included in amortization expense in our condensed consolidated statements of operations. We estimate that we will have the following amortization expense for the future periods indicated below (in thousands):

 

         

For the remaining nine months ending December 31, 2012

  $ 2,657  

For the years ending December 31:

       

2013

    3,483  

2014

    3,437  

2015

    427  

2016

    180  

Thereafter

    —    
   

 

 

 
    $ 10,184  
   

 

 

 

 

XML 37 R14.htm IDEA: XBRL DOCUMENT v2.4.0.6
Other Assets
3 Months Ended
Mar. 31, 2012
Prepaid Expenses and Other Current Assets and Other Assets [Abstract]  
Other Assets

9. Other Assets

The components of our other assets are as follows:

 

                 
    March 31,
2012
    December 31,
2011
 
    (In thousands)  

Prepaid royalty payments

  $ 75     $ 75  

Prepaid contracts

    436       281  

Prepaid commissions

    1,283       1,859  

Assets held for use

    1,408       1,408  

Other

    1,422       1,719  
   

 

 

   

 

 

 
    $ 4,624     $ 5,342  
   

 

 

   

 

 

 
XML 38 R16.htm IDEA: XBRL DOCUMENT v2.4.0.6
Accrued Payroll and Employee Benefits
3 Months Ended
Mar. 31, 2012
Accrued Payroll and Employee Benefits [Abstract]  
Accrued Payroll and Employee Benefits

11. Accrued Payroll and Employee Benefits

The components of our accrued payroll and employee benefits are as follows:

 

                 
    March 31,
2012
    December 31,
2011
 
    (In thousands)  

Accrued payroll

  $ 1,355     $ 660  

Accrued benefits

    2,569       2,227  

Accrued severance

    1,249       2,320  
   

 

 

   

 

 

 
    $ 5,173     $ 5,207  
   

 

 

   

 

 

 

In the three months ended March 31, 2012, we paid severance and severance related benefits of $2.4 million and recorded an additional $465 thousand of expense for severance and severance-related benefits.

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Stockholders' Equity
3 Months Ended
Mar. 31, 2012
Stockholders' Equity [Abstract]  
Stockholders' Equity

16. Stockholders’ Equity

Share Repurchase

In April 2005, our Board of Directors authorized a share repurchase program under which we can repurchase our outstanding shares of common stock from time to time, depending on market conditions, share price and other factors. As of March 31, 2012, we had $20.0 million remaining under our share repurchase program, which we are permitted to make under our amended Credit Agreement, without lender consent, in any fiscal year. The repurchases may be made on the open market, in block trades, through privately negotiated transactions or otherwise, and the program may be suspended or discontinued at any time.

In the three months ended March 31, 2012, we did not repurchase any shares of common stock. In the three months ended March 31, 2011, we repurchased approximately 1.7 million shares of common stock at $11.25 per share resulting in an aggregate cost to us of $19.6 million.

 

Dividends

The following summarizes our dividend activity for the year ended December 31, 2011:

 

                         

Announcement Date

  Record Date     Payment Date     Cash Dividend
Amount (per share)
 

February 7, 2011

    February 28, 2011       March 10, 2011     $ 0.15  

April 21, 2011

    May 31, 2011       June 10, 2011     $ 0.15  

August 2, 2011

    August 31, 2011       September 9, 2011     $ 0.20  

November 9, 2011

    November 30, 2011       December 9, 2011     $ 0.20  

The following summarizes our dividend activity for the three months ended March 31, 2012:

 

                 

Announcement Date

  Record Date   Payment Date   Cash Dividend
Amount (per share)
 

February 2, 2012

  February 29, 2012   March 9, 2012   $ 0.20  

Share Based Compensation

On August 24, 1999, the Board of Directors and stockholders approved the 1999 Stock Option Plan (the “1999 Plan”). The active period for this plan expired on August 24, 2009. The number of shares of common stock that have been issued under the 1999 Plan could not exceed 4.2 million shares pursuant to an amendment to the plan executed in November 2001. As of March 31, 2012, there were options to purchase 34 thousand shares outstanding. Individual awards under the 1999 Plan took the form of incentive stock options and nonqualified stock options.

On March 12, 2004 and May 5, 2004, the Board of Directors and stockholders, respectively, approved the 2004 Stock Option Plan (the “2004 Plan”) to be effective immediately prior to the consummation of the initial public offering. The 2004 Plan provides for the authorization to issue 2.8 million shares of common stock. As of March 31, 2012, we have 407 thousand shares remaining to issue and options to purchase 1.3 million shares outstanding. Individual awards under the 2004 Plan may take the form of incentive stock options and nonqualified stock options. Option awards are generally granted with an exercise price equal to the market price of our stock at the date of grant; those option awards generally vest over four years of continuous service and have ten year contractual terms.

On March 8, 2006 and May 24, 2006, the Board of Directors and stockholders, respectively, approved the 2006 Stock Incentive Plan (the “2006 Plan”). The number of shares of common stock that may be issued under the 2006 Plan may not exceed 7.1 million, pursuant to an amendment approved by the Board of Directors and stockholders in May 2011. As of March 31, 2012, we have 1.8 million shares of common stock available for future grants of awards under the 2006 Plan, and awards for approximately 2.7 million shares outstanding. Individual awards under the 2006 Plan may take the form of incentive stock options, nonqualified stock options, restricted stock awards and/or restricted stock units. These awards generally vest over four years of continuous service.

The Compensation Committee administers the Plans, selects the individuals who will receive awards and establishes the terms and conditions of those awards. Shares of common stock subject to awards that have expired, terminated, or been canceled or forfeited are available for issuance or use in connection with future awards.

The 1999 Plan active period expired on August 24, 2009, the 2004 Plan will remain in effect until May 5, 2014, and the 2006 Plan will remain in effect until March 7, 2016, unless terminated by the Board of Directors.

Stock Options

Total share based compensation expense recognized for stock options, which is included in general and administrative expense in our condensed consolidated statement of operations, for the three months ended March 31, 2012 and 2011 was $531 thousand and $603 thousand, respectively.

 

The following table summarizes our stock option activity:

 

                                 
    Number of
Shares
    Weighted-
Average
Exercise
Price
    Aggregate
Intrinsic  Value
    Weighted-
Average
Remaining
Contractual
Term
 
                (In thousands)     (In years)  

Outstanding at December 31, 2011

    2,071,606     $ 6.14                  

Canceled

    (78,327     5.06                  

Exercised

    (37,556     7.64                  
   

 

 

                         

Outstanding at March 31, 2012

    1,955,723     $ 6.16     $ 13,683       6.77  
   

 

 

   

 

 

   

 

 

   

 

 

 

Exercisable at March 31, 2012

    739,862     $ 8.30     $ 3,818       5.59  
   

 

 

   

 

 

   

 

 

   

 

 

 

There were no options granted during the three months ended March 31, 2012. In the three months ended March 31, 2011, the weighted average grant date fair value of options granted, based on the Black-Scholes method, was $4.05.

For options exercised, intrinsic value is calculated as the difference between the market price on the date of exercise and the exercise price. The total intrinsic value of options exercised during the three months ended March 31, 2012 and 2011 was $300 thousand and $76 thousand, respectively.

In the three months ended March 31, 2012, participants utilized a net withhold option exercise method, in which options were surrendered to cover payroll withholding tax, if applicable, and exercise price. Approximately 28 thousand shares were exercised, of which the cumulative net shares issued to the participants were 8 thousand and 20 thousand were surrendered and subsequently cancelled. The total pre-tax cash outflow, as included in withholding tax payments in our condensed consolidated statement of cash flows, for this net withhold option exercise method was $23 thousand.

As of March 31, 2012, there was $3.0 million of total unrecognized compensation cost related to unvested stock option arrangements granted under the Plans. That cost is expected to be recognized over a weighted-average period of 1.3 years.

Restricted Stock Units

Total share based compensation recognized for restricted stock units, which is included in general and administrative expense in our condensed consolidated statement of operations, for the three months ended March 31, 2012 and 2011 was $1.3 million and $1.1 million, respectively.

The following table summarizes our restricted stock unit activity:

 

                         
    Number of
RSUs
    Weighted-Average
Grant Date
Fair Value
    Weighted-Average
Remaining
Contractual
Life
 
                (In years)  

Outstanding at December 31, 2011

    2,018,285     $ 6.83          

Granted

    595,491       12.48          

Canceled

    (232,219     6.66          

Vested

    (355,619     6.79          
   

 

 

                 

Outstanding at March 31, 2012

    2,025,938     $ 8.52       2.61  
   

 

 

   

 

 

   

 

 

 

As of March 31, 2012, there was $15.4 million of total unrecognized compensation cost related to unvested restricted stock units compensation arrangements granted under the Plans. That cost is expected to be recognized over a weighted-average period of 2.6 years.

XML 41 R5.htm IDEA: XBRL DOCUMENT v2.4.0.6
Condensed Consolidated Statements of Cash Flows (Unaudited) (USD $)
In Thousands, unless otherwise specified
3 Months Ended
Mar. 31, 2012
Mar. 31, 2011
Condensed Consolidated Statements of Cash Flows [Abstract]    
Net income $ 6,226 $ 4,584
Adjustments to reconcile net income to cash flows provided by operating activities:    
Depreciation 2,494 1,923
Amortization 885 1,000
Amortization of debt issuance cost 15  
Provision for doubtful accounts 8  
Share based compensation 1,841 1,690
Amortization of deferred subscription solicitation costs 7,368 12,642
Foreign currency transaction (gains) losses, net (26) 26
Changes in assets and liabilities:    
Accounts receivable (369) (202)
Prepaid expenses and other current assets (940) (122)
Income tax, net 745 (1,068)
Deferred subscription solicitation costs (4,623) (11,404)
Other assets 273 212
Excess tax benefit upon vesting of restricted stock units and stock option exercises (1,083) (845)
Accounts payable 316 632
Accrued expenses and other current liabilities 1,238 484
Accrued payroll and employee benefits (647) 716
Commissions payable (5) (26)
Deferred revenue (202) 308
Deferred income tax, net 2,558 1,933
Other long-term liabilities 10 181
Cash flows provided by operating activities 16,082 12,664
CASH FLOWS (USED IN) PROVIDED BY INVESTING ACTIVITIES:    
Proceeds from sale of short-term investment   4,994
Proceeds from reimbursements for property and equipment 157  
Acquisition of property and equipment (1,952) (4,440)
Cash flows (used in) provided by investing activities (1,795) 554
CASH FLOWS USED IN FINANCING ACTIVITIES:    
Borrowings under Credit Agreement   20,000
Purchase of treasury stock   (19,603)
Cash dividends paid on common shares (3,513) (2,696)
Repayments under Credit Agreement (10,000)  
Excess tax benefit upon vesting of restricted stock units and stock option exercises 1,083 845
Capital lease payments (450) (407)
Cash proceeds from stock options exercised 95 27
Withholding tax payment on vesting of restricted stock units and stock option exercises (1,774) (1,043)
Cash flows used in financing activities (14,559) (2,877)
(DECREASE) INCREASE IN CASH AND CASH EQUIVALENTS (272) 10,341
CASH AND CASH EQUIVALENTS - Beginning of period 30,834 14,453
CASH AND CASH EQUIVALENTS - End of period 30,562 24,794
SUPPLEMENTAL DISCLOSURES OF CASH FLOW INFORMATION:    
Cash paid for interest 130 95
Cash paid for taxes 1,131 2,627
SUPPLEMENTAL DISCLOSURE OF NONCASH FINANCING AND INVESTING ACTIVITIES:    
Equipment additions accrued but not paid 463 197
Withholding tax payments accrued on vesting of restricted stock units and stock option exercises $ 613 $ 524
XML 42 R10.htm IDEA: XBRL DOCUMENT v2.4.0.6
Fair Value Measurement
3 Months Ended
Mar. 31, 2012
Fair Value Measurement [Abstract]  
Fair Value Measurement

5. Fair Value Measurement

Our cash and any investment instruments are classified within Level 1 or Level 2 of the fair value hierarchy as they are valued using quoted market prices, broker or dealer quotations, or alternative pricing sources with reasonable levels of price transparency. The types of instruments valued are based on quoted market prices in active markets and are primarily U.S. government and agency securities and money market securities. Such instruments are generally classified within Level 1 of the fair value hierarchy.

We did not hold instruments that are measured at fair value on a recurring basis for the periods ended March 31, 2012 and December 31, 2011. We consider the carrying amounts of certain financial instruments, such as cash and cash equivalents, short-term government debt instruments, trade accounts receivables, leases payables and trade accounts payables, to approximate fair value based on the liquidity of these financial instruments. We did not have any transfers in or out of Level 1 and Level 2 in the three months ended March 31, 2012 or in the year ended December 31, 2011.

At March 31, 2012, we had a total of $10.0 million outstanding under our revolving credit facility, which is a variable rate loan and therefore, fair value approximates book value.

 

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Income Taxes
3 Months Ended
Mar. 31, 2012
Income Taxes [Abstract]  
Income Taxes

15. Income Taxes

Our consolidated effective tax rate from continuing operations for the three months ended March 31, 2012 and 2011 was 40.8% and 41.8%, respectively. The slight decrease from the comparable period is primarily due to the ratio of permanent differences to an increase in income from operations before income tax, partially offset by an increase in book expenses which are not deductible for income tax purposes.

In addition, the total liability for uncertain tax positions decreased by approximately $185 thousand from December 31, 2011. The long-term portion is recorded in other long-term liabilities in our condensed consolidated balance sheet. The reduction in the liability was primarily due to the release of a prior year uncertain tax position, in which a settlement was executed with the taxing authority. An immaterial portion of the amount impacted our consolidated effective tax rate for the three months ended March 31, 2012. We record income tax penalties related to uncertain tax positions as part of our income tax expense in our condensed consolidated financial statements. We record interest expense related to uncertain tax positions as part of interest expense in our condensed consolidated financial statements. We did not accrue penalties in the three months ended March 31, 2012. In the three months ended March 31, 2011, we recorded penalties of $22 thousand. In the three months ended March 31, 2012 and 2011, we recorded interest of $6 thousand and $9 thousand, respectively.