X0201 4 2003-09-26 0 0001094348 ELOYALTY CORP ELOY 0001201719 SANDS GREGORY P 755 PAGE MILL ROAD, SUITE A-200 PALO ALTO CA 943041005 0 0 1 0 Common 2003-09-26 4 J 0 30303 0 D 1248068 I By Shares Held By Ltd Partnership (SHV) Common 322078 I By Shares Held By Ltd Partnership (SHA) Common 12622 I By Shares Held By Ltd Partnership (SHAI) Common 31973 I By Shares Held By Ltd Partnership (SHQP) Common 3856 I By Trust (Trustee) Common 2919 I By Trust (Trustees) Includes 873,966 shares of Series B Preferred Stock that are currently convertible on a one-for-one basis into shares of Common Stock. Distribution of shares to the Managing Directors of the General Partner of Sutter Hill Ventures, A California Limited Partnership, in accordance with the partnership agreement. The reporting person is a Managing Director of the General Partner of Sutter Hill Ventures, A California Limited Partnership. Includes 21,220 shares of Series B Preferred Stock that are currently convertible on a one-for-one basis into shares of Common Stock. Shares held by Sutter Hill Ventures, A California Limited Partnership. The reporting person is a Managing Director of the General Partner of Sutter Hill Ventures, A California Limited Partnership. The reporting person disclaims beneficial ownership in these shares except as to the reporting person's pecuniary interest in the partnership. Includes 322,078 shares of Series B Preferred Stock that are currently convertible on a one-for-one basis into shares of Common Stock Shares held by Sutter Hill Associates, L.P. The reporting person is a General Partner of Sutter Hill Associates, L.P. The reporting person disclaims beneficial ownership in these shares except as to the reporting person's pecuniary interest in the partnership. Includes 8,854 shares of Series B Preferred Stock that are currently convertible on a one-for-one basis into shares of Common Stock Shares held by Sutter Hill Entrepreneurs Fund (AI), L.P. The reporting person is a Managing Director of the General Partner of Sutter Hill Entrepreneurs Fund (AI), L.P. The reporting person disclaims beneficial ownership in these shares except as to the reporting person's pecuniary interest in the partnership. Includes 22,418 shares of Series B Preferred Stock that are currently convertible on a one-for-one basis into shares of Common Stock Shares held by Sutter Hill Entrepreneurs Fund (QP), L.P. The reporting person is a Managing Director of the General Partner of Sutter Hill Entrepreneurs Fund (QP), L.P. The reporting person disclaims beneficial ownership in these shares except as to the reporting person's pecuniary interest in the partnership. Shares held by a trust of which the reporting person is the trustee. The reporting person disclaims beneficial ownership in these shares except as to the reporting person's pecuniary interest in the trust. Shares held by a trust of which the reporting person is a trustee. The reporting person disclaims beneficial ownership in these shares except as to the reporting person's pecuniary interest in the trust. By: Robert Yin, by power of attorney 2003-09-29