0001094007-13-000049.txt : 20130816 0001094007-13-000049.hdr.sgml : 20130816 20130816162009 ACCESSION NUMBER: 0001094007-13-000049 CONFORMED SUBMISSION TYPE: 10-Q/A PUBLIC DOCUMENT COUNT: 11 CONFORMED PERIOD OF REPORT: 20130630 FILED AS OF DATE: 20130816 DATE AS OF CHANGE: 20130816 FILER: COMPANY DATA: COMPANY CONFORMED NAME: RAINMAKER SYSTEMS INC CENTRAL INDEX KEY: 0001094007 STANDARD INDUSTRIAL CLASSIFICATION: SERVICES-MANAGEMENT SERVICES [8741] IRS NUMBER: 330442860 STATE OF INCORPORATION: DE FISCAL YEAR END: 1231 FILING VALUES: FORM TYPE: 10-Q/A SEC ACT: 1934 Act SEC FILE NUMBER: 000-28009 FILM NUMBER: 131045586 BUSINESS ADDRESS: STREET 1: 900 EAST HAMILTON AVENUE STREET 2: SUITE 400 CITY: CAMPBELL STATE: CA ZIP: 95008 BUSINESS PHONE: 4086263800 MAIL ADDRESS: STREET 1: 900 EAST HAMILTON AVENUE STREET 2: SUITE 400 CITY: CAMPBELL STATE: CA ZIP: 95008 10-Q/A 1 rmkr0630201310qa.htm 10-Q/A RMKR 06.30.2013 10Q/A

 
UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549
__________________________ 
FORM 10-Q/A
Amendment No. 1
__________________________ 
(MARK ONE)
T
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

FOR THE QUARTERLY PERIOD ENDED: June 30, 2013

OR

¨
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 FOR THE TRANSITION PERIOD FROM TO


COMMISSION FILE NUMBER: 000-28009
 __________________________ 
RAINMAKER SYSTEMS, INC.
(Exact name of registrant as specified in its charter)
 __________________________ 
Delaware
 
33-0442860
(State or other jurisdiction of
incorporation or organization)
 
(I.R.S. Employer
Identification No.)
900 East Hamilton Ave., Suite 400
Campbell, California 95008
(Address of principal executive offices) (Zip Code)

(408) 626-3800
(Registrant’s telephone number, including area code)
 __________________________ 
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.
Yes  x    No  ¨
Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files). Yes  x    No  ¨

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer or a smaller reporting company. See the definitions of “large accelerated filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange Act.
Large accelerated filer
£
Accelerated filer
£
Non-accelerated filer
£  (Do not check if a smaller reporting company)
Smaller reporting company
S



Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).    Yes  ¨    No  x
As of August 6, 2013, the registrant had 42,239,597 shares of Common Stock, $0.001 par value, outstanding.

 



EXPLANATORY NOTE

Rainmaker Systems, Inc. is filing this Amendment No. 1 on Form 10-Q/A (the “Amendment”) to amend its Quarterly Report on Form 10-Q for the fiscal quarter ended June 30, 2013 (the “Quarterly Report”), which was filed with the Securities and Exchange Commission on August 14, 2013, for the sole purpose of correcting a clerical error in the table in Note 3 to the consolidated financial statements with respect to net income (loss) from discontinued operations for the three months ended June 30, 2012.

Except as described above and the addition of new Exhibits 31.1, 31.2, 32.1 and 32.2, this Amendment does not update or change any other items or disclosures in the Quarterly Report.





RAINMAKER SYSTEMS, INC.
FORM 10-Q
AS OF JUNE 30, 2013
TABLE OF CONTENTS
 
 
 
 
 
 
Page
PART I.
FINANCIAL INFORMATION
 
Item 1.
 
 
 
 
Item 2.
Item 3.
Item 4.
 
 
 
PART II.
OTHER INFORMATION
 
Item 1.
Item 1A.
Item 2.
Item 3.
Item 4.
Item 5.
Item 6.
 
 
 
 




PART I.—FINANCIAL INFORMATION

ITEM 1.
FINANCIAL STATEMENTS

RAINMAKER SYSTEMS, INC.
CONSOLIDATED BALANCE SHEETS
(In thousands, except per share amounts)
(Unaudited)
 
June 30,
2013
 
December 31,
2012
ASSETS
 
 
 
Current assets:
 
 
 
Cash and cash equivalents
$
4,970

 
$
4,494

Restricted cash
38

 
52

Accounts receivable, net
3,548

 
3,720

Prepaid expenses and other current assets
949

 
1,292

Total current assets
9,505

 
9,558

Property and equipment, net
2,483

 
2,455

Goodwill
5,245

 
5,337

Other non-current assets
502

 
416

Total assets
$
17,735

 
$
17,766

LIABILITIES AND STOCKHOLDERS’ DEFICIT
 
 
 
Current liabilities:
 
 
 
Accounts payable
$
7,887

 
$
7,159

Accrued compensation and benefits
965

 
425

Other accrued liabilities
2,880

 
3,142

Deferred revenue
1,005

 
2,311

Current portion of notes payable
2,540

 
2,727

Total current liabilities
15,277

 
15,764

Deferred tax liability
595

 
567

Long-term deferred revenue
1,230

 
44

Common stock warrant liability
134

 
348

Notes payable, less current portion
1,200

 
1,800

Total liabilities
18,436

 
18,523

Commitments and contingencies (Note 6)


 


Stockholders’ deficit:
 
 
 
Preferred stock, $0.001 par value; 5,000 shares authorized, none issued and outstanding

 

Common stock, $0.001 par value; 50,000 shares authorized, 44,472 shares issued and 42,139 shares outstanding at June 30, 2013 and 30,454 shares issued and 28,428 shares outstanding at December 31, 2012
41

 
27

Additional paid-in capital
137,053

 
130,402

Accumulated deficit
(134,523
)
 
(128,198
)
Accumulated other comprehensive loss
(434
)
 
(261
)
Treasury stock, at cost, 2,204 shares at June 30, 2013 and 2,026 shares at December 31, 2012
(2,838
)
 
(2,727
)
Total stockholders’ deficit
(701
)
 
(757
)
Total liabilities and stockholders’ deficit
$
17,735

 
$
17,766

See accompanying notes.

4


RAINMAKER SYSTEMS, INC.
CONSOLIDATED STATEMENTS OF COMPREHENSIVE LOSS
(In thousands, except per share amounts)
(Unaudited)
 
Three Months Ended
 
Six Months Ended
 
June 30,
 
June 30,
 
2013
 
2012
 
2013
 
2012
Net revenue
$
4,730

 
$
6,895

 
$
9,386

 
$
13,296

Cost of services
3,068

 
3,882

 
6,103

 
7,507

Gross profit
1,662

 
3,013

 
3,283

 
5,789

Operating expenses:

 
 
 
 
 
 
Sales and marketing
852

 
505

 
1,517

 
1,045

Technology and development
1,472

 
1,530

 
2,594

 
3,119

General and administrative
1,771

 
1,384

 
4,751

 
2,752

Depreciation and amortization
439

 
402

 
845

 
806

Total operating expenses
4,534

 
3,821

 
9,707

 
7,722

Operating loss
(2,872
)
 
(808
)
 
(6,424
)
 
(1,933
)
Loss (gain) due to change in fair value of warrant liability
11

 
(15
)
 
(214
)
 
(22
)
Interest and other expense, net
53

 
43

 
146

 
71

Loss before income tax expense
(2,936
)
 
(836
)
 
(6,356
)
 
(1,982
)
Income tax expense
25

 
65

 
55

 
118

Net loss from continuing operations
(2,961
)
 
(901
)
 
(6,411
)
 
(2,100
)
Net income (loss) from discontinued operations, net of tax
(69
)
 
(1,710
)
 
87

 
(1,986
)
Net loss
$
(3,030
)
 
$
(2,611
)
 
$
(6,324
)
 
$
(4,086
)
 
 
 
 
 
 
 
 
Foreign currency translation adjustments
(86
)
 
(110
)
 
(172
)
 
(109
)
Comprehensive loss
$
(3,116
)
 
$
(2,721
)
 
$
(6,496
)
 
$
(4,195
)
 
 
 
 
 
 
 
 
Basic and diluted net income (loss) per share:
 
 
 
 
 
 
 
Net loss from continuing operations
$
(0.08
)
 
$
(0.03
)
 
$
(0.19
)
 
$
(0.08
)
Net income (loss) from discontinued operations
$

 
$
(0.07
)
 
$

 
$
(0.07
)
Net Loss
$
(0.08
)
 
$
(0.10
)
 
$
(0.19
)
 
$
(0.15
)
 
 
 
 
 
 
 
 
Weighted average common shares - Basic and diluted
39,124

 
27,049

 
32,964

 
26,929

See accompanying notes.


5


RAINMAKER SYSTEMS, INC.
CONSOLIDATED STATEMENTS OF CASH FLOWS
(In thousands)
(Unaudited)
 
Six Months Ended June 30,
 
2013
 
2012
Operating activities:
 
 
 
Net loss
$
(6,324
)
 
$
(4,086
)
Adjustment for (income) loss from discontinued operations, net of tax
(87
)
 
1,986

Adjustment to reconcile net loss to net cash used in operating activities:
 
 
 
Depreciation and amortization of property and equipment
845

 
749

Amortization of intangible assets

 
57

Loss (gain) due to change in fair value of warrant liability
(214
)
 
(22
)
Stock-based compensation expense
1,128

 
390

Provision (credit) for allowance for doubtful accounts
13

 
(30
)
Provision for allowances for other assets
280

 

Changes in operating assets and liabilities:
 
 
 
Accounts receivable
151

 
(647
)
Prepaid expenses and other assets
(27
)
 
(329
)
Accounts payable
785

 
2,461

Accrued compensation and benefits
512

 
164

Other accrued liabilities
(284
)
 
(166
)
Income tax payable
23

 
40

Deferred tax liability
29

 
34

Deferred revenue
(120
)
 
(646
)
Net cash used in continuing operations
(3,290
)
 
(45
)
Net cash provided by (used in) discontinued operations
87

 
(410
)
Net cash used in operating activities
(3,203
)
 
(455
)
 
 
 
 
Investing activities:
 
 
 
Purchases of property and equipment
(873
)
 
(553
)
Restricted cash, net
14

 
3

Net cash used in continuing operations
(859
)
 
(550
)
Net cash used in discontinued operations

 
(751
)
Net cash used in investing activities
(859
)
 
(1,301
)
 
 
 
 
Financing activities:
 
 
 
Proceeds from issuance of common stock
5,534

 

Proceeds from borrowings
200

 
4,493

Repayment of borrowings
(987
)
 
(3,926
)
Repayment of acquisition earnout

 
(113
)
Net proceeds on overdraft facility

 
(381
)
Tax payments in connection with treasury stock surrendered
(111
)
 
(191
)
Net cash provided by (used in) continuing operations
4,636

 
(118
)
Net cash used in discontinued operations

 
(680
)
Net cash provided by (used in) financing activities
4,636

 
(798
)
 
 
 
 
Effect of exchange rate changes on cash
(98
)
 
96

 
 
 
 
Net increase (decrease) in cash and cash equivalents
476

 
(2,458
)
Cash and cash equivalents at beginning of period
4,494

 
8,490

Cash and cash equivalents at end of period
$
4,970

 
$
6,032

 
 
 
 
Supplemental disclosures of cash flow information:
 
 
 
Cash paid for interest
$
114

 
$
58

Cash paid for income taxes
$
4

 
42

 
 
 
 
Supplemental disclosures of non-cash investing and financing activities:
 
 
 
Retirement of fully depreciated property and equipment
$
291

 
$

Common stock issued in acquisitions
$

 
$
112

See accompanying notes.

6


RAINMAKER SYSTEMS, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
— UNAUDITED —

1.    SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES
Business
The accompanying consolidated financial statements include the accounts of Rainmaker Systems, Inc. and its wholly-owned subsidiaries (“Rainmaker,” “we,” “our” or “the Company”). Rainmaker is an e-Commerce software company that helps multi-national companies address the B2B market by maximizing sales revenue for their products and services.  Rainmaker provides these solutions on a global basis supporting multiple payment methods, currencies and language capabilities. The Rainmaker e-Commerce platform can be enhanced with Rainmaker global telesales agents to maximize revenue and customer satisfaction through the entire customer life cycle. We are headquartered in the Silicon Valley in Campbell, California, and have additional operations near London, England. During 2013, we closed our operations in Austin, Texas which were consolidated into our operations at our headquarters in Silicon Valley and into our operations center near London, England. Our global clients consist primarily of large enterprises operating in the computer hardware, software and information services industries.
Principles of Consolidation
The accompanying consolidated financial statements include the accounts of Rainmaker Systems, Inc. and its wholly-owned subsidiaries. All inter-company balances and transactions have been eliminated in consolidation.
Basis of Presentation
The consolidated financial statements have been prepared in accordance with the accounting principles generally accepted in the United States of America (“GAAP”) for interim financial information and with the rules and regulations of the Securities and Exchange Commission ("SEC"). Accordingly, certain information and footnote disclosures normally included in annual financial statements prepared in accordance with GAAP have been omitted pursuant to such rules and regulations. The interim financial statements are unaudited but reflect all normal recurring adjustments, which are, in the opinion of management, necessary for the fair presentation of the results of these periods.
The results of our operations for the three and six months ended June 30, 2013 are not necessarily indicative of results to be expected for the year ending December 31, 2013, or any other period. These consolidated financial statements should be read in conjunction with our financial statements and notes thereto included in our Annual Report on Form 10-K for the year ended December 31, 2012, as filed with the SEC on April 1, 2013. Balance sheet information as of December 31, 2012 has been derived from the audited financial statements for the year then ended.
In the year ended December 31, 2012, the Company completed the sale of Rainmaker Systems, Ltd. and its wholly-owned subsidiary, Rainmaker Asia, Inc. (together “Manila” or “RSL”). RSL met the requirements for presentation as discontinued operations. Manila's operating activities are segregated from the Company's continuing operations within the consolidated statement of comprehensive loss, and are classified solely under the caption income (loss) from discontinued operations, net of tax.
Going Concern
As reflected in the accompanying consolidated financial statements, we had a net loss from continuing operations of $3.0 million and $6.4 million for the three and six months ended June 30, 2013, respectively. During the six months ended June 30, 2013, we used $3.3 million in cash from operating activities.
At June 30, 2013, the Company had a net working capital deficit of $5.8 million. Our principal source of liquidity as of June 30, 2013 consisted of $5.0 million of cash and cash equivalents and $3.5 million of net accounts receivable. Our debt balance as of June 30, 2013 was $3.7 million, of which $2.5 million is payable within the next twelve months. Our accounts payable balance as of June 30, 2013 was $7.9 million of which $6.3 million is related to a merchant account of a customer. See Note 5 for further discussion of our debt agreements.
On April 5, 2013, we completed the sale of approximately 13 million shares of our common stock in a registered direct offering. The gross cash proceeds from the sale of common stock was approximately $5.8 million. The Company is now executing a plan that it believes will establish profitable operations through increased sales and decreased expenses. There can be no assurance that we will be successful in increasing sales, reducing expenses or achieving profitable operations. We are evaluating our options to sell other non-strategic assets as we focus on the Company's core business. In the event that the Company fails to achieve profitable operations, fails to reduce expenses, restructure its debt and/or is unable to raise additional capital, we will not have

7


adequate cash or financial resources to operate for the next twelve months, which would raise substantial doubt about our ability to continue as a going concern and pay our liabilities as they become due.
The accompanying consolidated financial statements have been prepared on a going concern basis, which contemplates the realization of assets and the settlement of liabilities and commitments in the normal course of business. The ability of the Company to continue as a going concern is dependent on our ability to develop profitable operations through implementation of our current business initiatives.  The accompanying consolidated financial statements do not include any adjustments that might be necessary if the Company is unable to continue as a going concern.
Use of Estimates
The preparation of financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities, disclosure of contingent assets and liabilities at the date of the financial statements and reported amounts of revenue and expenses during the reporting period. Our estimates are based on historical experience, input from sources outside of the Company, and other relevant facts and circumstances. Actual results could differ materially from those estimates. Accounting policies that include particularly significant estimates are revenue recognition and presentation policies, valuation of accounts receivable, measurement of our deferred tax asset and the corresponding valuation allowance, allocation of purchase price in business combinations, commitments and contingencies, fair value estimates for the expense of employee stock options and warrants and the assessment of recoverability and impairment of goodwill and long-lived assets.
Cash and Cash Equivalents
We consider all highly liquid investments purchased with an original maturity of three months or less to be cash equivalents. Cash equivalents generally consist of money market funds. The fair market value of cash equivalents represents the quoted market prices at the balance sheet dates and approximates their carrying value.
The following is a summary of our cash and cash equivalents at June 30, 2013 and December 31, 2012 (in thousands):
 
June 30,
2013
 
December 31,
2012
Cash and cash equivalents:
 
 
 
Cash
$
3,329

 
$
2,854

Money market funds
1,641

 
1,640

Total cash and cash equivalents
$
4,970

 
$
4,494

Allowance for Doubtful Accounts
We maintain allowances for doubtful accounts for estimated losses resulting from the inability of our customers or clients’ customers to make required payments of amounts due to us. The allowance is comprised of specifically identified account balances for which collection is currently deemed doubtful. In addition to specifically identified accounts, estimates of amounts that may not be collectible from those accounts whose collection is not yet deemed doubtful but which may become doubtful in the future are made based on historical bad debt write-off experience. If the financial condition of our clients or our clients' customers was to deteriorate, resulting in an impairment of their ability to make payments, additional allowances may be required. At June 30, 2013 and December 31, 2012, our allowance for potentially uncollectible accounts was $28,000 and $15,000, respectively.
Property and Equipment
Property and equipment are stated at cost. Depreciation of property and equipment is recorded using the straight-line method over the assets’ estimated useful lives. Computer equipment and capitalized software are depreciated over two to five years and furniture and fixtures are depreciated over five years. Amortization of leasehold improvements is recorded using the straight-line method over the shorter of the lease term or the estimated useful lives of the assets. Amortization of fixed assets under capital leases is included in depreciation expense.
Costs of internal-use software are accounted for in accordance with Financial Accounting Standards Board (“FASB”) Accounting Standards Codification (“ASC”) 350-40, Internal Use Software, and FASB ASC 350-50, Website Development Costs. The guidance requires that we expense computer software and website development costs as they are incurred during the preliminary project stage. Once the capitalization criteria of ASC 350-40 and ASC 350-50 have been met, external direct costs of materials and services consumed in developing or obtaining internal-use software, including website development costs, payroll and payroll-related costs for employees who are directly associated with and who devote time to the development of internal-use computer software and associated interest costs are capitalized. We capitalized approximately $393,000 and $671,000 of such costs during

8


the three and six months ended June 30, 2013, respectively. We capitalized approximately $281,000 and $526,000 for the three and six months ended June 30, 2012, respectively. Capitalized costs are amortized using the straight-line method over the shorter of the term of the related client agreement, if such development relates to a specific outsource client, or the software’s estimated useful life, ranging from two to five years. Capitalized internal-use software and website development costs are included in property and equipment on the accompanying balance sheets.
Goodwill and Other Intangible Assets
We completed several acquisitions during the period of February 2005 through January 2010. Goodwill represents the excess of the acquisition purchase price over the estimated fair value of net tangible and intangible assets acquired. Goodwill is not amortized, but instead is tested for impairment at least annually or more frequently if events and circumstances indicate that the asset might be impaired.
In our analysis of goodwill and other intangible assets, we apply the guidance of FASB ASC 350-20-35, Goodwill - Subsequent Measurement, in determining whether any impairment conditions exist. In our analysis of other finite lived amortizable intangible assets, we apply the guidance of FASB ASC 360-10-35, Property, Plant and Equipment – Subsequent Measurement, in determining whether any impairment conditions exist. An impairment loss is recognized to the extent that the carrying amount exceeds the asset’s fair value. Intangible assets are attributable to the various technologies and customer relationships of the businesses we have acquired. At June 30, 2013 and December 31, 2012, we had accumulated impairment losses of $11.5 million.

We report segment results in accordance with FASB ASC 280, Segment Reporting. The method for determining what information is reported is based on the way that management organizes the operating segments for making operational decisions and assessments of financial performance. Our chief operating decision maker reviews financial information presented on a consolidated basis for purposes of making operating decisions and assessing financial performance. The chief operating decision maker does not use product line financial performance as a basis for business operating decisions. In accordance with FASB ASC 350-20-35, we are required to test goodwill for impairment at the reporting unit level, which is an operating segment or one level below an operating segment. For 2012, after the sale of Rainmaker Asia and the consolidation of operations, we concluded that we have one operating and reportable segment and one reporting unit.
As of December 31, 2012, we performed our annual goodwill impairment evaluation required under FASB ASC 350-20-35, and concluded that goodwill was not impaired as the estimated fair value exceeded the carrying value. At June 30, 2013 and December 31, 2012, we had approximately $5.2 million and $5.3 million, respectively, in goodwill recorded on our consolidated balance sheets.
Long-Lived Assets
Long-lived assets including our purchased intangible assets are amortized over their previously defined estimated useful lives. In accordance with FASB ASC 360-10-35, long-lived assets, such as property, equipment, are reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount of an asset may not be recoverable. Recoverability of assets to be held and used is measured by a comparison of the carrying amount of an asset to the estimated undiscounted future cash flows expected to be generated by the asset. If the carrying amount of an asset exceeds its estimated future cash flows, an impairment charge is recognized for the amount by which the carrying amount of the asset exceeds the fair value of the asset. Assets to be disposed of are separately presented on the balance sheet and reported at the lower of the carrying amount or fair value less costs to sell, and are no longer depreciated. The assets and liabilities of a business unit intended to be sold that meets certain criteria for being held for sale are presented separately in the appropriate asset and liability sections of the balance sheet. We have evaluated our long-lived assets and noted no indications of impairment.
Revenue Recognition and Presentation
Substantially all of our revenue is generated from (i) the online sale of our clients' products to their small and medium-sized business ("SMB") customers, (ii) the sale of service contracts and maintenance renewals, (iii) lead development and other telesales services, and (iv) software subscriptions for hosted internet sales of web-based training. Revenue is recorded using the proportional performance model, where revenue is recognized as performance occurs over the term of the contract and any initial set up fees that lack stand-alone value are recognized over the estimated customer life. We recognize revenue from the online sale of our clients' products and the sale of our clients’ service contracts and maintenance renewals on the “net basis”, which represents the amount billed to the end customer less the amount paid to our client. Revenue from the sale is recognized when a purchase order from a client’s customer is received, the service or service contract or maintenance agreement is delivered, the fee is fixed or determinable, the collection of the receivable is reasonably assured, and no significant post-delivery obligations remain unfulfilled. Revenue from lead development and other telesales services we perform is recognized as the services are accepted and is generally earned ratably over the service contract period. We earn revenue from our software application subscriptions of hosted online sales

9


of web-based training ratably over each contract period. Since these software subscriptions are usually paid in advance, we have recorded a deferred revenue liability on our balance sheet that represents the prepaid portions of subscriptions that will be earned over the next one to five years.
Our agreements typically do not contain multiple deliverables, however, if an agreement contains multiple elements, we allocate revenue to each element in an arrangement based on a selling price hierarchy. The selling price for a deliverable is based on its vendor-specific objective evidence ("VSOE"), if available, third-party evidence ("TPE"), if VSOE is not available, or estimated selling price ("ESP"), if neither VSOE nor TPE is available. As we are unable to establish VSOE or TPE for the elements of our arrangements, we establish ESP for each element. If an agreement contains multiple deliverables that do not qualify for separate accounting for the product and service transactions, then the revenue and the cost of related professional services on the entire arrangement is recognized ratably over the contract term beginning on the date of delivery of product or service with customer-specific customization, if any. Entering into agreements with multiple deliverable element conditions with stand-alone value in the future may affect the timing of our revenue recognition and may have an impact on our future financial statements.
Our revenue recognition policy involves significant judgments and estimates about collectability. We assess the probability of collection based on a number of factors, including past transaction history and/or the creditworthiness of our clients’ customers, which is based on current published credit ratings, current events and circumstances regarding the business of our clients’ customers and other factors that we believe are relevant. If we determine that collection is not reasonably assured, we defer revenue recognition until such time as collection becomes reasonably assured, which is generally upon receipt of cash payment.
Cost of Services
Cost of services consists of costs associated with promoting and selling our clients’ products and services including compensation costs of telesales personnel, telesales commissions and bonuses, costs of designing, producing and delivering marketing services, and salaries and other personnel expenses related to fee-based activities. Cost of services also includes the costs of allocated facility and telephone usage for our telesales representatives as well as other direct costs associated with the delivery of our services, including credit card fees related to the online sale of our clients' products. Most of the costs are personnel related and fluctuate in relation to our net revenue. Bonuses and sales commissions will typically change in proportion to revenue or profitability.
Advertising
We expense advertising costs as incurred. These costs were not material and are included in sales and marketing expense.
Income Taxes
We account for income taxes using the liability method. The liability method requires recognition of deferred tax assets and liabilities for the expected future tax consequences of events that have been recognized in our financial statements, but have not been reflected in our taxable income. A valuation allowance is established to reduce deferred tax assets to their estimated realizable value. Therefore, we provide a valuation allowance to the extent that we do not believe it is more likely than not that we will generate sufficient taxable income in future periods to realize the benefit of our deferred tax assets. At June 30, 2013 and December 31, 2012, we had gross deferred tax assets of $31.6 million and $31.8 million, respectively. At June 30, 2013 and December 31, 2012, the deferred tax assets were subject to a 100% valuation allowance and therefore are not recorded on our balance sheets as assets. Realization of our deferred tax assets is limited and we may not be able to fully utilize these deferred tax assets to reduce our tax rates.
FASB ASC 740, Income Taxes, prescribes a recognition threshold and measurement attributes for financial statement disclosure of tax positions taken or expected to be taken on a tax return. Under this guidance, the impact of an uncertain income tax position on the income tax return must be recognized at the largest amount that is more-likely-than-not to be sustained upon audit by the relevant taxing authority. An uncertain income tax position will not be recognized if it has less than a 50% likelihood of being sustained. Additionally, FASB ASC 740 provides guidance on de-recognition, classification, interest and penalties, accounting in interim periods and disclosure.
Our policy for recording interest and penalties related to uncertain tax positions is to record such items as a component of income before taxes. Penalties, interest paid and interest received are recorded in interest and other expense, net, in the statement of operations. There were immaterial amounts accrued for interest and penalties related to uncertain tax positions as of June 30, 2013.



10


Stock-Based Compensation
FASB ASC 718, Compensation – Stock Compensation, establishes standards for the accounting for transactions in which an entity exchanges its equity instruments for goods or services, primarily focusing on accounting for transactions where an entity obtains employee services in share-based payment transactions. This guidance requires companies to estimate the fair value of share-based payment awards on the date of grant. The value of the portion of the award that is ultimately expected to vest is recognized as expense over the requisite service periods in our consolidated statements of comprehensive loss. See Note 8 for further discussion of this standard and its effects on the consolidated financial statements presented herein.
Concentrations of Credit Risk and Credit Evaluations
Our financial instruments that expose us to concentrations of credit risk consist primarily of cash and cash equivalents, trade accounts receivable and credit card deposits.
We place our cash and cash equivalents in a variety of financial institutions and limit the amount of credit exposure through diversification and by investing the funds in money market accounts which are insured by the Federal Deposit Insurance Corporation (“FDIC”). At times, the balance of cash deposits is in excess of the FDIC insurance limits.
We sell our clients’ products and services primarily to business end users and, in most transactions, assume full credit risk on the sale. Credit is extended based on an evaluation of the financial condition of our client’s customer, and collateral is generally not required. Credit losses have traditionally been immaterial, and such losses have been within management’s expectations.
We have generated a significant portion of our revenue from sales to customers of a limited number of clients. In the three months ended June 30, 2013, three clients accounted for 10% or more of our net revenue, with Microsoft Corporation ("Microsoft") representing approximately 42% of our net revenue, Symantec Corporation ("Symantec") representing approximately 22% of our net revenue and Hewlett-Packard representing approximately 10% of our net revenue. In the three months ended June 30, 2012, three clients accounted for 10% or more of our net revenue, with Microsoft representing approximately 34% of our net revenue, Symantec representing approximately 19% of our net revenue and Hewlett-Packard representing approximately 10% of our net revenue.
In the six months ended June 30, 2013, three clients accounted for 10% or more of our net revenue, with Microsoft representing approximately 41% of our net revenue, Symantec representing approximately 24% of our net revenue and Hewlett-Packard representing approximately 10% of our net revenue. In the six months ended June 30, 2012, three clients accounted for 10% or more of our net revenue, with Microsoft representing approximately 33% of our net revenue, Symantec representing approximately 20% of our net revenue and Hewlett-Packard representing approximately 11% of our net revenue.
No individual client’s customer accounted for 10% or more of our revenues in any period presented.
We have outsourced services agreements with our significant clients that expire at various dates ranging through March 2018. Our agreements with Symantec expire in March 2014 and can generally be terminated prior to expiration with ninety days notice. Our agreements with Microsoft expire at various dates from June 2014 through June 2015, and can be terminated with thirty days notice. Our agreements with Hewlett-Packard expire in October 2013 and March 2018 and can generally be terminated prior to expiration with sixty days notice.
Fair Value of Financial Instruments
The amounts reported as cash and cash equivalents, accounts receivable, accounts payable and accrued liabilities approximate their fair value due to their short-term maturities.
The fair value of short-term and long-term debt obligations is estimated based on current interest rates available to us for debt instruments with similar terms, degrees of risk and remaining maturities. The carrying values of these obligations, as of each period presented, approximate their respective fair values.
Segment Reporting
In accordance with FASB ASC 280, Segment Reporting, we concluded that we have one operating and reportable segment. We have call center operations within the United States and the United Kingdom where we perform services on behalf of our clients. While we exited our Canadian call center facility in September 2010, we continue to maintain a network of managed telesales representatives in the region.
We utilize our call centers in the United States and United Kingdom and a network of managed telesales representatives in Canada to fulfill certain contracts. We also utilized our former operations based in Manila prior to their sale in December 2012.

11


See Note 3 for more details regarding our former Manila operations. In June 2012, we began providing telesales services throughout Latin America utilizing a strategic partner located in the Dominican Republic.
Foreign Currency Translation
The functional currency of our foreign subsidiaries was determined to be their respective local currencies (Canadian Dollar, Great Britain Pound and Philippine Peso). Foreign currency assets and liabilities are translated at the current exchange rates at the balance sheet date. Revenues and expenses are translated at weighted average exchange rates in effect during the period. The related unrealized gains and losses from foreign currency translation are recorded in accumulated other comprehensive loss as a separate component of stockholders’ equity in the consolidated balance sheet and the consolidated statement of comprehensive loss. For continuing operations, net gains and losses resulting from foreign exchange transactions are included in interest and other expense, net, in the consolidated statements of comprehensive loss.
Related Party Transactions
As more fully disclosed in Note 8, on April 5, 2013, we completed the sale of approximately 13 million shares of our common stock in a registered direct offering. The gross cash proceeds from the sale of common stock was approximately $5.8 million. Members of our board of directors and our Chief Executive Officer purchased an aggregate of 500,025 shares at a price of $0.45 per share in the offering.
Recent Accounting Standards
In February 2013, the FASB issued ASU No. 2013-02 - Reporting of Amounts Reclassified Out of Accumulated Other Comprehensive Income. This update improves the reporting of reclassifications out of accumulated other comprehensive income by requiring an entity to report the effect of significant reclassifications out of accumulated other comprehensive income on the respective line items in net income if the amount being reclassified is required under U.S. GAAP to be reclassified in its entirety to net income. For other amounts that are not required under U.S. GAAP to be reclassified in their entirety from accumulated other comprehensive income to net income in the same reporting period, an entity is required to cross-reference other disclosures required under U.S. GAAP that provide additional detail about those amounts. We adopted this standard in the first quarter of 2013. Adoption of this standard did not have any material impact on our financial position, results of operations or cash flows.
In March 2013, the FASB issued ASU No. 2013-05 – Foreign Currency Matters. This update requires that an entity should release cumulative currency translation adjustments to net income when the entity ceases to have controlling financial interest in a foreign entity or a group of financial assets in a foreign entity. This new guidance is effective for the first reporting period beginning after December 15, 2013. We adopted this standard in the fourth quarter of 2012 in accounting for the sale of Rainmaker Asia Ltd.


2.    NET LOSS PER SHARE
Basic net income (loss) per share is computed using the weighted-average number of shares of common stock outstanding during the year. Diluted net income (loss) per share also gives effect, as applicable, to the potential dilutive effect of outstanding stock options and warrants, using the treasury stock method, unvested restricted share awards, and convertible securities, using the if converted method, as of the beginning of the period presented or the original issuance date, if later.
The following table presents the calculation of basic and diluted net loss per share (in thousands, except per share data):

12


 
Three Months Ended
 
Six Months Ended
 
June 30,
 
June 30,
 
2013
 
2012
 
2013
 
2012
Net loss from continuing operations
$
(2,961
)
 
$
(901
)
 
$
(6,411
)
 
$
(2,100
)
Net income (loss) from discontinued operations
(69
)
 
(1,710
)
 
87

 
(1,986
)
Net loss
$
(3,030
)
 
$
(2,611
)
 
(6,324
)
 
(4,086
)
 
 
 
 
 
 
 
 
Weighted-average shares of common stock outstanding – basic and diluted
39,124

 
27,049

 
32,964

 
26,929

 
 
 
 
 
 
 
 
Basic and diluted net income (loss) per share:
 
 
 
 
 
 
 
Continuing operations
$
(0.08
)
 
$
(0.03
)
 
$
(0.19
)
 
$
(0.08
)
Discontinued operations

 
(0.07
)
 

 
(0.07
)
Net loss
$
(0.08
)
 
$
(0.10
)
 
$
(0.19
)
 
$
(0.15
)
For the three and six months ended June 30, 2013, we excluded approximately 5.4 million and 4.8 million options, warrants and unvested restricted share awards, respectively, from the calculation of diluted net loss per share as these securities were anti-dilutive. For the three and six months ended June 30, 2012, we excluded approximately 3.6 million and 3.7 million options, warrants and unvested restricted share awards, respectively, from the calculation of diluted net loss per share as these securities were anti-dilutive.


3.    DISCONTINUED OPERATIONS
In the quarter ended June 30, 2012, the Company concluded that RSL, our Manila-based operations, no longer fit with the long term strategic plans of the Company. The Company committed to a plan to sell our Manila-based operations, which were sold to Shore Solutions, Inc. ("Shore") in December 2012. RSL's operating results for the three and six months ended June 30, 2012 are reported as discontinued operations in the consolidated financial statements.
On December 17, 2012, the Company closed a stock purchase agreement (the "SPA") with Shore, pursuant to which the Company sold its Manila-based operations of Rainmaker Systems Ltd., and its wholly-owned subsidiary, Rainmaker Asia, Inc., to Shore.
Pursuant to the SPA, Shore acquired 100% of the issued and outstanding stock of RSL. Under the SPA, the Company received an initial cash payment at closing of $845,000. In addition to the closing payment, the Company may receive additional contingent consideration based on multiple earn-out provisions included within the SPA, which provides the Company the ability to receive additional consideration of $300,000 at target plus a nominal percentage of certain revenues of RSL during the period from January 1, 2013 through December 31, 2015. The Company did not record any additional consideration for the three and six months ended June 30, 2013. RSL's operating results for the three and six months ended June 30, 2013 and 2012 are reported as discontinued operations in the consolidated financial statements. Loss on disposal of discontinued operations of $69,000 for the three and six months ended June 30, 2013 is an adjustment in the working capital at the closing pursuant to the SPA.
The accompanying unaudited consolidated statements of comprehensive loss and statements of cash flows have been adjusted for the three and six months ended June 30, 2013 and 2012 to remove the operating results of RSL from continuing operations and presenting the results of RSL as income (loss) from discontinued operations, net of tax. Cost of services for the six months ended June 30, 2013 is net of a true up adjustment of $78,000. Income (loss) from discontinued operations, net of income taxes, for all periods presented reflect the operating results of our Manila-based operations and are as follows, (in thousands):

13


 
Three Months Ended June 30,
 
Six Months Ended June 30,
 
2013
 
2012
 
2013
 
2012
Revenue
$

 
$
2,548

 
$
158

 
$
5,107

Cost of services

 
3,377

 
2

 
5,711

Gross profit

 
(829
)
 
156

 
(604
)
Operating expenses

 
851

 

 
1,360

Non-operating (income) expenses

 
30

 

 
22

Income (loss) from discontinued operations

 
(1,710
)
 
156

 
(1,986
)
Loss on disposal of discontinued operations
(69
)
 

 
(69
)
 

Net Income (loss) from discontinued operations
$
(69
)
 
$
(1,710
)
 
$
87

 
$
(1,986
)



4.    PROPERTY AND EQUIPMENT
Property and equipment consists of the following (in thousands):
 
Estimated
Useful Life
 
June 30,
2013
 
December 31,
2012
Computer equipment
3 years
 
$
4,129

 
$
3,974

Capitalized software and development
2-5 years
 
14,359

 
13,686

Furniture and fixtures
5 years
 
429

 
437

Leasehold improvements
Lease term
 
264

 
232

 
 
 
19,181

 
18,329

Accumulated depreciation and amortization
 
 
(16,836
)
 
(16,015
)
Construction in process (1)
 
 
138

 
141

Property and equipment, net
 
 
$
2,483

 
$
2,455

 _____________
(1)
Construction in process at June 30, 2013 consists primarily of costs incurred to further develop and enhance our e-Commerce platform. Estimated cost to complete these projects is in the range of $105,000 to $125,000, subject to future revisions.


5.    LONG-TERM DEBT OBLIGATIONS
Long-term debt consists of the following (in thousands):
 
June 30,
2013
 
December 31,
2012
Comerica term loan
$
2,400

 
$
3,000

Comerica revolving line
1,340

 
1,493

Notes payable – insurance

 
34

Total notes payable
3,740

 
4,527

Less: current portion
(2,540
)
 
(2,727
)
Total notes payable, less current portion
$
1,200

 
$
1,800


Comerica Bank Credit Facility
On June 14, 2012, the Company entered into a Loan and Security Agreement with Comerica Bank (the "Credit Facility"). The maximum amount of credit available to the Company under the Credit Facility is $5 million, comprised of a $3 million term loan facility ("Term Loan") and a $2 million revolving line of credit ("Revolving Line"), which includes a $500,000 sub-facility for letters of credit and certain credit card services. Term Loan advances outstanding on December 31, 2012 are payable in thirty equal monthly installments of principal, plus accrued interest, beginning on January 1, 2013 and ending on June 14, 2015. As of June 30, 2013, there was $2.4 million outstanding under the Term Loan and $1.3 million outstanding under the Revolving Line.
Rainmaker also may request additional advances under the Revolving Line in an aggregate outstanding amount not to exceed the lesser of (i) the Revolving Line or (ii) the borrowing base, which is 80% of the Company's eligible accounts receivable balances, less the aggregate face amount of letters of credit issued and the aggregate limits of any credit cards issued and any merchant

14


credit card processing reserves. The borrowing availability under the Revolving Line at June 30, 2013 was $1.5 million. Amounts borrowed under the Revolving Line are due on December 14, 2013. The interest rate per annum for advances under the Credit Facility is the Prime Referenced Rate, as defined in the Credit Facility, plus the applicable margin. The applicable margin is one and one half percent (1.50%) per annum for the Revolving Line and two and one quarter percent (2.25%) per annum for the Term Loan. The interest rates on our Term Loan and Revolving Line were 5.50% and 4.75%, respectively, as of June 30, 2013.
The Credit Facility is secured by substantially all of Rainmaker’s consolidated assets. Rainmaker must comply with certain financial covenants, including maintaining unrestricted cash with Comerica Bank equal to the greater of $1 million or the aggregate outstanding amount of Term Loan advances, and not less than $1 million upon achieving positive cash flow, and maintaining a minimum liquidity ratio with respect to all indebtedness owing to Comerica Bank of at least 1.25 to 1.00, which Comerica Bank agreed to reduce to 1.00 to 1.00 until April 15, 2013. The Credit Facility contains customary covenants that will, subject to limited exceptions, require Comerica's approval to, among other things, (i) create liens; (ii) make capital expenditures; (iii) pay cash dividends; and (iv) merge or consolidate with another company. The Credit Facility also provides for customary events of default, including nonpayment, breach of covenants, material adverse events, payment defaults of other indebtedness, failure to deliver audited financial statements with an unqualified opinion, and certain events of bankruptcy, insolvency and reorganization that may result in acceleration of outstanding amounts under the Credit Facility. As of June 30, 2013, we were in compliance with all loan covenants.
Notes Payable – Insurance
On August 13, 2012, we entered into an agreement with AON Private Risk Management to finance our 2012 to 2013 insurance premiums with AFCO Acceptance Corporation in the amount of $62,000. The interest rate on the note payable is 6.068% and the note is payable in nine equal monthly installment payments beginning in September 2012. As of June 30, 2013, the remaining liability under this financing agreement was $0.


6.    COMMITMENTS AND CONTINGENCIES
Lease Commitments
As of June 30, 2013, our operating commitments include operating leases for our facilities and certain property and equipment that expire at various dates through 2015. All of these leases are described in more detail below. These arrangements allow us to obtain the use of the equipment and facilities without purchasing them. If we were to acquire these assets, we would be required to obtain financing and record a liability related to the financing of these assets. Leasing these assets under operating leases allows us to use these assets for our business while minimizing the obligations and upfront cash flow related to purchasing the assets.
In October 2009, we executed a second amendment to the operating lease (the "Campbell operating lease") for our corporate headquarters in Campbell, California to reduce our lease cost. Under this amendment, we reduced the amount of space that we lease to 16,430 square feet. On October 31, 2012, the Company executed a third amendment to the Campbell operating lease, effective December 1, 2012, with a three-year term. On January 31, 2013, the Company executed a fourth amendment to the Campbell operating lease, effective February 1, 2013, providing an additional 3,936 square feet of space. The fourth amendment did not modify the three-year term of the third amendment to the Campbell operating lease. Annual base rent under the amended lease is approximately $365,000 in the first year of the lease, or $321,000 after deducting free base rent the first three months of the amended lease, and increases by 3% each year thereafter for the remaining term. In addition, we will continue to pay our proportionate share of operating costs and taxes based on our occupancy, and a letter of credit issued to the landlord was reduced to $40,000 for a security deposit. On July 2, 2013, we executed the fifth amendment to the Campbell operating lease effective July 1, 2013, providing an additional 6,771 square feet of space. The fifth amendment to the Campbell operating lease did not change the terms of the lease as previously amended. Annual base rent under the amended lease is approximately $536,000 in the first year of the lease and increases by 3% each year thereafter for the remaining term. The fifth amendment to the Campbell operating lease increased the irrevocable standby letter of credit to $61,000.
In September 2011, we extended an existing lease in Austin, Texas on approximately 21,388 square feet of space for a term of 24 months through December 31, 2013. Annual rent under the lease approximates $212,000, or $18,000 monthly. Additionally, we pay our proportionate share of maintenance on the common areas in the business park. On January 25, 2013, the Company announced the closure of the Company's Austin facility as operations are to be consolidated in our headquarters in Campbell, California and our United Kingdom location as part of a strategic reallocation of resources designed to increased levels of service to customers and operating cost savings. On May 10, 2013, the Company agreed to terminate the Austin facility lease effective September 15, 2013. During the three months ended June 30, 2013, the Company recorded a charge of $150,000 related to the Austin facility closure. As of June 30, 2013, included in other accrued liabilities is a reserve of $87,000 related to the Austin facility closure.

15


In October 2012, we executed an office lease agreement for office space in Godalming outside of London, where we have call center operations. The facility's 5,000 square feet of call center space will be utilized to better accommodate our current operations in Europe and provide additional space for expansion. The lease has a thirty-month term and terminates in March 2015. Annual base rent for this facility is 28,000 Great Britain Pounds. Based on the exchange rate at June 30, 2013, annual rent is approximately $43,000.
Rent expense under operating lease agreements for continuing operations during the six months ended June 30, 2013 and 2012 was $603,000 and $418,000, respectively.
Guarantees
On July 18, 2012, we issued an irrevocable standby letter of credit in the amount of $100,000 to our landlord for a security deposit for our corporate headquarters located in Campbell, California. The letter of credit was issued by Comerica Bank under the Credit Facility described above. The standby letter of credit was reduced to $40,000 in accordance with the fourth amendment to the Campbell operating lease and thereafter increased to $61,000 in accordance with the fifth amendment to the Campbell operating lease.

Our customer contracts typically require us to contingently indemnify against certain qualified third party claims. The terms of such obligations vary. Generally, a maximum obligation is not explicitly stated. Because the obligated amounts of these types of agreements often are not explicitly stated, the overall maximum amount of the obligations cannot be reasonably estimated. Historically, we have not had to make any payments for these obligations, and no liabilities have been recorded for these obligations on our balance sheets as of June 30, 2013 and December 31, 2012.
Litigation
On February 8, 2013, the Company's former Chief Executive Officer, Michael Silton, filed a demand for arbitration and complaint with the American Arbitration Association, alleging breach of contract and other causes of action relating to the termination of Mr. Silton's employment with the Company in October 2012. Mr. Silton is seeking full payment of severance benefits in the amount of approximately $1.0 million, plus compensation for unused vacation, related penalties and punitive damages. On March 21, 2013, the Company filed a responsive pleading in the arbitration proceedings. On May 15, 2013, the American Arbitration Association appointed an arbitrator. Thereafter, Mr. Silton withdrew his arbitration claim and on May 22, 2013, filed a complaint against the Company in the Santa Clara Superior Court. The allegations and causes of action are the same as the complaint filed with the American Arbitration Association. On July 5, 2013, the Company filed an answer to Silton's complaint and a cross-complaint against Silton. On or about August 1, 2013, Silton filed an answer to the cross-complaint. The Company disputes and denies the allegations and intends to defend the claim. The Company is not in a position to assess the probability of any loss or the estimated range of potential loss, if any.

On July 9, 2013, YKnot Holdings LLC (“YKnot”) filed a complaint against the Company in the Santa Clara Superior Court alleging breach of contract and related causes of action arising from an eCommerce Processor Agreement (the “Agreement”) entered into by YKnot and the Company in January 2012 and seeking damages.  The central allegation in the complaint alleges that the Company has failed to timely pay over certain reserves held by the Company against chargebacks and returns relating to YKnot's products in accordance with the Agreement.  On August 12, 2013, the Company filed an answer to the complaint and filed a cross-complaint against YKnot.  The Company disputes and denies the allegations and intends to defend the claim. Accordingly, the Company is not in a position to assess the probability of any loss or the estimated range of potential loss, if any.

From time to time in the ordinary course of business, we are subject to other claims, asserted or unasserted, or named as a party to other lawsuits or investigations. We are not aware of any such asserted or unasserted legal proceedings or claims that we believe would have a material adverse effect on our financial condition or results of operations.


7.    FAIR VALUE MEASUREMENTS
Fair value is the exchange price that would be the amount received for an asset or paid to transfer a liability in an orderly transaction between market participants. In arriving at a fair value measurement, we use a fair value hierarchy based on three levels of inputs, of which the first two are considered observable and the last unobservable. The three levels of inputs used to establish fair value are the following:
Level 1
—    Quoted prices in active markets for identical assets or liabilities;
Level 2
—    Inputs other than Level 1 that are observable, either directly or indirectly, such as quoted prices for similar assets or liabilities; quoted prices in markets that are not active; or other inputs that are observable

16


or can be corroborated by observable market data for substantially the full term of the assets or liabilities; and
Level 3
—    Unobservable inputs that are supported by little or no market activity and that are significant to the fair value of the assets or liabilities.
A summary of the activity of the fair value of the Level 3 liabilities for the three months ended June 30, 2013 and 2012 is as follows (in thousands):
 
Beginning
Fair Value of
Level 3
Liabilities
 
Transfers In (Out)
 
Loss(Gain) on Fair
Value Re-
measurement
 
Ending Fair
Value of 
Level 3
Liabilities
2013
 
 
 
 
 
 
 
Common stock warrant liability
$
123

 
$

 
$
11

 
$
134

2012
 
 
 
 
 
 
 
Common stock warrant liability
510

 

 
(15
)
 
495

A summary of the activity of the fair value of the Level 3 liabilities for the six months ended June 30, 2013 and 2012 is as follows (in thousands):
 
Beginning
Fair Value of
Level 3
Liabilities
 
Transfers In (Out)
 
Loss(Gain) on Fair
Value Re-
measurement
 
Ending Fair
Value of 
Level 3
Liabilities
2013
 
 
 
 
 
 
 
Common stock warrant liability
$
348

 
$

 
$
(214
)
 
$
134

2012
 
 
 
 
 
 
 
Contingent consideration — Optima (1)
$
225

 
$
(225
)
 
$

 
$

Common stock warrant liability
$
517

 
$

 
$
(22
)
 
$
495

____________
(1)
The contingent consideration paid under the Optima stock purchase agreement was $225,000 based on the achievement of certain performance metrics for the calendar year ended December 31, 2011. The contingent consideration payment was transferred from our Level 3 fair value measurements once the final calculation was determinable. The liability was settled in April 2012 in accordance with the guidelines of the Optima stock purchase agreement.

The following table represents the fair value hierarchy for our financial assets and liabilities held by us measured at fair value on a recurring basis (in thousands):
 
Level 1
 
Level 2
 
Level 3
June 30, 2013
 
 
 
 
 
Assets:
 
 
 
 
 
Money market funds (1)
$
1,639

 
$

 
$

Liabilities:
 
 
 
 
 
Common stock warrant liability (2)
$

 
$

 
$
134

December 31, 2012
 
 
 
 
 
Assets:
 
 
 
 
 
Money market funds (1)
$
1,640

 
$

 
$

Liabilities:
 
 
 
 
 
Common stock warrant liability (2)
$

 
$

 
$
348

  ____________
(1)
Money market funds are valued using active quoted market rates.
(2)
The fair value of our common stock warrant liability (see Note 8 - Stockholders' Equity) is determined using the Black–Scholes valuation method utilizing the quoted price of our common stock in an active market. Volatility is estimated based on the historical market activity of our stock. The expected life is based on the remaining contractual term of the warrants and the risk free interest rate is based on the implied yield available on U.S. Treasury Securities with a maturity equivalent to the warrants' remaining contractual term. See detailed inputs below.


17


The Company uses the Black-Scholes model to value our common stock warrant liability. The following are the assumptions used to measure the warrant liability at June 30, 2013 and December 31, 2012, which were determined in a manner consistent with that described for stock option awards as set forth in Note 8:
 
June 30,
 
December 31,
 
2013
 
2012
Expected life in years
3.0

 
3.50

Volatility
78.80
%
 
65.99
%
Risk-free interest rate
0.66
%
 
0.34
%
Dividend rate
%
 
%
The amounts reported as cash and cash equivalents, accounts receivable, accounts payable and accrued liabilities approximate fair value due to their short-term maturities.
The fair value of short-term and long-term capital lease and debt obligations is estimated based on current interest rates available to us for debt instruments with similar terms, degrees of risk and remaining maturities. The carrying values of these obligations, as of each period presented, approximate their respective fair values.


8.    STOCKHOLDERS' EQUITY
Equity Offering
In June 2011, we issued and sold 3.7 million shares of our common stock, together with warrants to purchase up to an aggregate of 1.5 million additional shares, in a public offering. The offering was made under our shelf registration statement on Form S-3 (File No. 333-171946), which was filed with the SEC on January 28, 2011, amended on February 18, 2011 and declared effective by the SEC on March 7, 2011. We received gross cash proceeds of approximately $3.9 million from the equity offering. The $3.3 million of net cash proceeds from the offering were used for general corporate purposes, including working capital and capital expenditures.
The 1.5 million warrants issued through the equity offering have an initial 5-year term and an exercise price of $1.40 per share and became exercisable six months after their issuance date. If at any time the shares of common stock issuable thereunder are not registered for resale pursuant to an effective registration statement, the warrants may be exercised by way of a cashless exercise. The warrants also contain provisions that protect the holders thereof against dilution by adjustment of the exercise price and the number of shares issuable thereunder in certain events such as stock dividends, stock splits and other similar events. In addition, the placement agent received a warrant to purchase a number of shares of common stock equal to three percent (3.0%) of the number of shares purchased by investors in the offering, which approximates 110,000 shares. The placement agent warrant has an initial 5-year term and an exercise price of $1.05 per share and became exercisable six months after its issuance date. The placement agent warrant may also be exercised by way of a cashless exercise. The placement agent warrant also contains provisions that protect its holder against dilution by adjustment of the exercise price and the number of shares issuable thereunder in certain events such as stock dividends, stock splits and other similar events.
We have classified all of the above mentioned warrants as liabilities under the caption "Common stock warrant liability" and recorded the liability at its estimated fair value with the corresponding gains or losses as a separate line item after operating loss under the caption "Loss (gain) due to change in fair value of warrant liability." See Note 7 for disclosure regarding the fair value of financial instruments.
On April 5, 2013, we completed the sale of approximately 13 million shares of our common stock in a registered direct offering. The gross cash proceeds from the sale of common stock was approximately $5.8 million, with net proceeds totaling approximately $5.5 million.
Stock Compensation
In 2003, the board of directors adopted and the stockholders approved the 2003 Stock Incentive Plan (“2003 Plan”). The 2003 Plan provides for the issuance of incentive stock options or nonqualified stock options to employees, consultants and non-employee members of the board of directors, and issuance of shares of common stock for purchase or as a bonus for services rendered (restricted stock awards).
On December 21, 2012, the board of directors approved and adopted the 2012 Inducement Equity Incentive Plan (the “2012 Plan”). The 2012 Plan provides for the issuance of nonqualified stock options and shares of common stock, either with or without a purchase price, to newly hired employees as a material inducement to such individuals entering into our employment. Stockholder approval of the 2012 Plan is not required under SEC or NASDAQ Capital Market rules.

18


During the three and six months ended June 30, 2013, we had restricted stock awards that vested. We are required to withhold income taxes at statutory rates based on the closing market value of the vested shares on the date of vesting. Accordingly, we offer employees the ability to have vested shares withheld by us in an amount equal to the amount of taxes to be withheld. We purchased 66,806 and 178,769 shares during the three and six months ended June 30, 2013 with a cost of approximately $32,000 and $110,000 from employees to cover federal and state taxes due. During the six months ended June 30, 2013, we granted restricted stock awards for 500,000 shares to two members of our board of directors with immediate vesting.
We account for stock-based compensation awards issued to employees and directors using the guidance from FASB ASC 718, Compensation – Stock Compensation. ASC 718 establishes standards for the accounting for transactions in which an entity exchanges its equity instruments for goods or services, primarily focusing on accounting for transactions where an entity obtains employee services in share-based payment transactions. This guidance requires companies to estimate the fair value of share-based payment awards on the date of grant. The value of the portion of the award that is ultimately expected to vest is recognized as expense over the requisite service periods in our consolidated statements of comprehensive loss.
The fair value of stock options is calculated using the Black-Scholes option pricing model. The Black-Scholes model requires subjective assumptions, including expected time to exercise, future stock price volatility, risk-free interest rates, and dividend rates which greatly affect the calculated values. Stock-based compensation expense is recorded net of an estimated forfeiture rate and trued-up upon vesting. These factors could change in the future, which would affect the stock-based compensation expense in future periods. The estimated fair value of stock-based compensation awards is amortized using the straight-line method over the vesting period of the awards.
We expense stock-based compensation to the same expense categories in which the respective award grantee’s salary expense is reported. The table below reflects stock-based compensation expense for the three and six months ended June 30, 2013 and 2012 (in thousands):
 
Three Months Ended
 
Six Months Ended
 
June 30,
 
June 30,
 
2013
 
2012
 
2013
 
2012
Stock-based compensation expense included in:
 
 
 
 
 
 
 
Cost of services
$
16

 
$
28

 
$
33

 
$
53

Sales and marketing
3

 
12

 
121

 
22

Technology and development
55

 
32

 
98

 
43

General and administrative
75

 
143

 
876

 
272

 
$
149

 
$
215

 
$
1,128

 
$
390

At June 30, 2013, approximately $2.1 million of stock-based compensation relating to unvested awards had not been amortized and will be expensed in future periods through 2016. Under current grants that are unvested and outstanding, approximately $316,000 will be expensed in the remainder of 2013 as stock-based compensation, subject to true-up adjustments for forfeitures and vestings during the year.
We calculate the value of our stock option awards when they are granted. Accordingly, we update our valuation assumptions for the risk-free interest rate on the date of grant. Annually, we prepare an analysis of the historical activity within our option plans as well as the demographic characteristics of the grantees of options within our stock option plan to determine the estimated life of the grants, stock price volatility and an estimated forfeiture rate. During the six months ended June 30, 2013 and 2012, the weighted average valuation assumptions for stock option awards and forfeiture rates used for the expense calculations for stock option and restricted stock awards were as follows:
 
Six Months Ended
 
June 30,
 
2013
 
2012
Expected life in years
3.93

 
3.76

Volatility
74.03
%
 
65.99
%
Risk-free interest rate
0.45
%
 
1.20
%
Dividend rate
%
 
%
Forfeiture Rates:
 
 
 
Options
22.70
%
 
27.61
%
Restricted stock
15.04
%
 
15.04
%

19


Expected life of our option grants is estimated based on our analysis of our actual historical option exercises and cancellations. Expected stock price volatility is based on the historical volatility from traded shares of our stock over the most recent period of time equal to the expected term of the options. The risk-free interest rate is based on the rate of a zero-coupon U.S. Treasury instrument with a remaining term approximately equal to the expected term. We have not historically paid dividends and we do not expect to pay dividends in the near term and therefore we have set the dividend rate at zero.
A summary of activity under our 2003 Plan and 2012 Plan for the six months ended June 30, 2013 is as follows (in thousands):
 
 
 
Options Outstanding
 
Available
for Grant
 
Number of
Options
 
Weighted
Average
Exercise
Price
Balance at December 31, 2012
810

 
1,169

 
$
1.25

Authorized
2,575

 

 

Options granted
(1,792
)
 
1,792

 
0.47

Restricted stock awards granted
(1,268
)
 

 

Options exercised

 
(5
)
 
0.81

Options canceled
192

 
(192
)
 
1.99

Restricted stock awards forfeited
365

 

 

Balance at June 30, 2013
882

 
2,764

 
$
1.26


In accordance with the 2003 Plan, the number of shares authorized for grant under the 2003 Plan automatically increases on the first trading date of January by an amount equal to the lesser of 4% of our outstanding common stock at the previous December 31 or 1,000,000 shares. Shares outstanding at December 31, 2012 were 28,428,000 and the additional shares authorized amounted to 1,000,000 under the 2003 Plan and 375,000 shares authorized under the 2012 Plan. On June 5, 2013, the Company's shareholders approved an additional 1,200,000 shares authorized under the 2003 Plan.
The following table summarizes the activity with regard to restricted stock awards during the six months ended June 30, 2013. Restricted stock awards are issued from the 2003 Plan and 2012 Plan and any issuances reduce the shares available for grant as indicated in the previous table. Restricted stock awards are valued at the closing market price of our stock on the date of the grant.
 
Number of
Shares
 
Weighted Average
Grant Price
Balance of nonvested shares at December 31, 2012
2,254,688

 
$
0.80

Granted
1,267,857

 
0.77

Vested
(1,504,107
)
 
0.69

Forfeited
(365,000
)
 
0.91

Balance of nonvested shares at June 30, 2013
1,653,438

 
$
0.76

The total fair value of the nonvested restricted stock awards at grant date was $1.2 million as of June 30, 2013.


 
9.    SUBSEQUENT EVENTS
On July 2, 2013, we executed the fifth amendment to the operating lease ("Campbell operating lease") for our corporate headquarters in Campbell, California effective July 1, 2013, providing an additional 6,771 square feet of space. The fifth amendment did not change the terms of the lease as previously amended. See Note 6 for a discussion of our Campbell operating lease.
  
ITEM 2.
MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
SPECIAL NOTE REGARDING FORWARD-LOOKING STATEMENTS
This Quarterly Report on Form 10-Q contains forward-looking statements in “Management’s Discussion and Analysis of Financial Condition and Results of Operations” and elsewhere. These statements relate to future events or our future financial performance. In some cases, you can identify forward-looking statements by terminology such as “may,” “will,” “should,” “expects,” “plans,” “anticipates,” “believes,” “estimates,” “predicts,” “potential” or “continue” or the negative of such terms or

20


other comparable terminology. These statements are only predictions and involve known and unknown risks, uncertainties and other factors, including the risks outlined under Part I Item 1A – “Risk Factors” of our Annual Report on Form 10-K for the fiscal year ended December 31, 2012, as filed with the SEC on April 1, 2013, that may cause our, or our industry’s, actual results, levels of activity, performance or achievements to be materially different from any future results, levels of activities, performance or achievements expressed in or implied by such forward-looking statements.
Important factors which could cause actual results to differ materially from those in the forward-looking statements include:
our client concentration given that we are currently dependent on a few significant client relationships,
our ability to acquire new clients and increase demand,
our ability to raise additional equity or debt financing,
the possibility of the discontinuation of some client relationships,
general market conditions,
the macro-economic environment and its impact on our business as our clients are reducing their overall marketing spending and our clients' customers are reducing their purchase of services contracts,
the high degree of uncertainty and our limited visibility due to economic conditions,
our ability to execute our business strategy and manage growth,
our ability to integrate domestic and/or foreign acquisitions without disruption to our business,
the effectiveness of our sales team and approach, our ability to target, analyze and forecast the revenue to be derived from a client and the costs associated with providing services to that client,
our ability to control costs,
the date during the course of a calendar year that a new client is acquired,
the length of the integration cycle for new clients and the timing of revenues and costs associated therewith,
potential competition in the marketplace,
our ability to retain and attract employees and board members,
market acceptance of our solutions and pricing options,
our ability to maintain and develop our existing technology platform and to deploy new technology,
the financial condition of our clients' businesses,
the protection of our intellectual property,
and other factors as detailed in in Part I Item 1A - “Risk Factors” of our Annual Report on Form 10-K for the fiscal year ended December 31, 2012, as filed with the SEC on April 1, 2013.
Although we believe that the expectations reflected in the forward-looking statements are reasonable, we cannot guarantee future results, levels of activity, performance or achievements. We assume no obligation to update such forward-looking statements publicly for any reason even if new information becomes available in the future, except as may be required by law.

Overview
Rainmaker is a leading business selling partner providing global B2B e-Commerce solutions enhanced by Global Commerce Services. Our suite of cloud applications increase visibility and control of revenue streams and are utilized by customers, channel partners, end customers and our service sales teams. Our dedicated Global Commerce Services Agents have specific expertise in our customers' businesses, are deployed under our customers' brands and follow a sales process tailored specifically for the client. Our solutions address the critical elements of B2B online buying, the renewals process, including data management, quoting, selling and learning management services. We believe our solutions, which tightly integrate software, managed services and data, reflects the growing trend of delivering enterprise services via the cloud.

21


GrowCommerce B2B Storefront: Designed to allow our clients to sell more of their products and maintenance contracts directly to their customers or via their channel partners through the GrowCommerce platform. Benefits include:
i.
Direct and channel friendly sales through clearly defined rules designed to ensure that client business rules drive the outcome of each client contact point in order to overcome confusion and deliver an integrated communication of the status of each customer to both the client and its channel partners;
ii.
State of the art cloud platform that includes an open API architecture for seamless integrations, the ability to handle complex B2B rules, a quoting system, purchase order and wire transfer support, and the capacity to handle discounting and multi-tier pricing;
iii.
Touch inbound and outbound global telesales utilizing multiple communication methods including online chat, email, social media and phone support to assist potential buyers;
iv.
Management and optimization of trial periods to transition missed opportunities into potential sales;
v.
Opportunities to cross-sell and up-sell new products and services to increase total revenue on existing sales.
GrowCommerce for Renewals: Designed to maximize renewal rates, subscriptions and other contracts to allow our clients to significantly increase the lifetime value of their customers. Benefits of this solution include:
i.
The ability to deliver time sensitive pre-expiration countdown emails and phone campaigns potentially resulting in higher renewal rates.
ii.
Gaining market intelligence, such as why a customer was initially lost, which enables our clients to address the customer's objections within client business rules to potentially increase revenue through reactivations and win-backs.
iii.
The ability to manage, enable and credit the channel in the post sales process through clearly defined rules designed to ensure that client business rules drive the outcome of each client contact point.
iv.
Maximizing each customer contact by providing opportunities for cross-selling and up-selling new products and services.
v.
Delivering lost revenue recognition through the same transaction platform used for other Rainmaker products, creating one integrated tool for customer status and other much needed reporting for both the client and its channel partners.
View Central Learning Management System: Our LMS solution is designed to provide our clients with the potential to generate more revenue selling training programs to their customers. Benefits include:
i.
The ability to educate without our client losing sight of its core competency:
1.
Targeted delivery methods to each specific market segment
2.
The potential to increase training revenues with visibility into business impact
3.
Tools and reporting for on-going process improvements
ii.
Product modules include:
1.
Instructor led training
2.
Vclassroom
3.
Elearning
4.
Replay

We offer high touch inbound and outbound Global Commerce Service Agents utilizing multiple communication methods including online chat, email, social media and phone support to assist potential buyers. Our Global Commerce Service Agents are trained to capitalize on opportunities to cross-sell and up-sell new products and services to potentially increase total revenue on existing sales.
Each product in the Rainmaker e-Commerce solution suite can be purchased individually to meet specific client needs or as an integrated product suite designed to deliver maximum revenue during the B2B customer buying process.
Critical Accounting Policies and Estimates
Our discussion and analysis of our financial condition and results of operations are based upon our consolidated financial statements, which have been prepared in accordance with GAAP. The preparation of these financial statements requires us to make estimates and judgments that affect the reported amounts in our consolidated financial statements. Although actual results have historically been reasonably consistent with management’s expectations, future results may differ from these estimates or our estimates may be affected by different assumptions or conditions.
Management has discussed the development of our critical accounting policies with the audit committee of the board of directors and they have reviewed the disclosures of such policies and management’s estimates in this Management’s Discussion and Analysis of Financial Condition and Results of Operations.

22


With the establishment of our Canadian foreign subsidiary and the subsequent purchase of Canadian based assets in 2007, we adopted a policy for recording foreign currency transactions and translation in accordance with FASB ASC 830, Foreign Currency Matters. For our Canadian subsidiary, the functional currency has been determined to be the local currency, and therefore, assets and liabilities are translated at period-end exchange rates, and statement of operations items are translated at an average exchange rate prevailing during the period. Such translation adjustments are recorded in accumulated comprehensive loss, a component of stockholders’ equity, and in the consolidated statements of operations and comprehensive loss. Also in 2007, we acquired Qinteraction Limited and its Philippine-based subsidiary. As a result of this acquisition, we also adopted the policy mentioned above for recording foreign currency transactions and translations for this subsidiary as the functional currency was determined to be the local currency for the Philippine-based subsidiary. In December 2012, we sold our Manila-based operations to Shore Solutions, Inc. In January of 2009, we established our Rainmaker Europe subsidiary in the United Kingdom. We adopted the policy mentioned above for recording foreign currency transactions and translations for this subsidiary as the functional currency has been determined to be the local currency (Great Britain Pound) for the UK-based subsidiary. For continuing operations, gains and losses from foreign currency denominated transactions are included in interest and other expense, net, in the consolidated statements of operations.
Management believes there have been no significant changes during the six months ended June 30, 2013 to the items that we disclosed as our critical accounting policies and estimates in Management’s Discussion and Analysis of Financial Condition and Results of Operations in our Annual Report on Form 10-K for the fiscal year ended December 31, 2012, as filed with the SEC on April 1, 2013.

Results of Operations
The following table sets forth for the periods given selected financial data as a percentage of our net revenue. The table and discussion below should be read in connection with the financial statements and the notes thereto which appear elsewhere in this report as well as with our financial statements and notes thereto included in our Annual Report on Form 10-K for the year ended December 31, 2012.
 
Three Months Ended June 30,
 
Six Months Ended June 30,
 
2013
 
2012
 
2013
 
2012
Net revenue
100.0
 %
 
100.0
 %
 
100.0
 %
 
100.0
 %
Cost of services
64.9

 
56.3

 
65.0

 
56.5

Gross margin
35.1
 %
 
43.7
 %
 
35.0
 %
 
43.5
 %
Operating expenses:

 

 

 

Sales and marketing
18.0

 
7.3

 
16.2

 
7.9

Technology and development
31.1

 
22.2

 
27.6

 
23.5

General and administrative
37.4

 
20.1

 
50.6

 
20.7

Depreciation and amortization
9.3

 
5.8

 
9.0

 
6.1

Total operating expenses
95.8
 %
 
55.4
 %
 
103.4
 %
 
58.2
 %
Operating loss
(60.7
)
 
(11.7
)
 
(68.4
)
 
(14.7
)
Loss (gain) due to change in fair value of warrant liability
0.2

 
(0.2
)
 
(2.3
)
 
(0.2
)
Interest and other expense, net
1.1

 
0.6

 
1.6

 
0.5

Loss before income tax expense
(62.0
)%
 
(12.1
)%
 
(67.7
)%
 
(15.0
)%
Income tax expense (benefit)
0.5

 
0.9

 
0.6

 
0.9

Net loss from continuing operations
(62.5
)%
 
(13.0
)%
 
(68.3
)%
 
(15.9
)%
Loss from discontinued operations, net of tax
(1.5
)
 
(24.8
)
 
0.9

 
(14.9
)
Net loss
(64.0
)%
 
(37.8
)%
 
(67.4
)%
 
(30.8
)%
 
 
 
 
 
 
 
 
Foreign currency translation adjustments
(1.8
)
 
(1.6
)
 
(1.8
)
 
(0.8
)
Comprehensive loss
(65.8
)%
 
(39.4
)%
 
(69.2
)%
 
(31.6
)%
Comparison of Three Months Ended June 30, 2013 and 2012
Net Revenue. Net revenue decreased $2.2 million, or 31%, to $4.7 million in the three months ended June 30, 2013, as compared $6.9 million for the three months ended June 30, 2012 primarily due to the elimination of non-strategic client programs and the loss of clients through acquisition or contract termination totaling $2.8 million and a reduction of GrowCommerce platform volume of $230,000 offset by the growth of GrowCommerce channel and telesales volume of $900,000.
Cost of Services and Gross Margin. Cost of services decreased $814,000, or 21%, to $3.1 million in the three months ended June 30, 2013, as compared to $3.9 million in the 2012 comparative period primarily due to lower revenue as described above. Our gross margin percentages were 35% and 44%, respectively, in the three months ended June 30, 2013 and 2012. The erosion

23


in gross margin is due to declines in our higher margin GrowCommerce business and lower sales volume to absorb the investment in growing the telesales infrastructure in anticipation of implementing contracted services.
Sales and Marketing Expenses. Sales and marketing expenses increased $347,000, or 69%, to $852,000 in the three months ended June 30, 2013, as compared to $505,000 in the 2012 comparative period. The change was primarily attributable to non-recurring increase in severance expense of $62,000 and an increase in sales and marketing staff compensation expense of $186,000.
Technology and Development Expenses. Technology and development expenses decreased $58,000, or 4%, to $1.5 million during the three months ended June 30, 2013, as compared to $1.5 million in the 2012 comparative period. The decrease was primarily attributable to a $110,000 increase in the amount of costs capitalized as internally developed software rather than expensed in the period, decreases in software costs of $58,000 and outsourced services expense of $59,000 offset by increases in consulting and temporary services of $150,000.
General and Administrative Expenses. General and administrative expenses increased $387,000, or 28%, to $1.8 million during the three months ended June 30, 2013, as compared to $1.4 million in the 2012 comparative period. The increase was primarily due to a non-recurring charge $150,000 related to the closure of the Austin, Texas facility, increases in legal fees of $145,000 and an increase of $126,000 in board of directors' compensation offset by lower stock compensation expense of $70,000.
Depreciation and Amortization Expenses. Depreciation and amortization expenses increased $37,000, or 9%, to $439,000 for the three months ended June 30, 2013, as compared to $402,000 in the 2012 comparative period. Depreciation and amortization expense increased due to an increase in amortization of capitalized software development costs.



Interest and Other Expense, Net. The components of interest and other expense, net are as follows (in thousands):
 
Three Months Ended June 30,
 
Change
 
2013
 
2012
 
Interest expense, net
$
54

 
$
30

 
$
24

Currency translation loss
(1
)
 
13

 
(14
)
Total
$
53

 
$
43

 
$
10

Income Tax Expense. Income tax expense decreased $40,000, or 62%, to $25,000 for the three months ended June 30, 2013, as compared to $65,000 for the three months ended June 30, 2012. Our income tax expense for the three months ended June 30, 2013 was based on our estimate of taxable income for the full year ending December 31, 2013, and primarily consists of estimates of foreign taxes and domestic gross margin taxes for certain states.
Income (Loss) from Discontinued Operations, Net of Tax. Loss from discontinued operations for the three months ended June 30, 2013 was $69,000 as compared to a loss from discontinued operations for the three months ended June 30, 2012 of $1.7 million. The loss from discontinued operations in the three months ended June 30, 2013 is attributable to an adjustment to the sales price pursuant to the Stock Purchase Agreement for the sale of the Company's Manila operations in December 2012.
Comparison of Six Months Ended June 30, 2013 and 2012
Net Revenue. Net revenue decreased $3.9 million, or 29%, to $9.4 million in the six months ended June 30, 2013, as compared to $13.3 million for the six months ended June 30, 2012, primarily due to the elimination of non-strategic client programs and loss of clients through acquisition or contract termination of $5.1 million, reduction of GrowCommerce platform volume of $406,000 offset by growth in GrowCommerce channel and telesales volume of $1.6 million.
Cost of Services and Gross Margin. Cost of services decreased $1.4 million, or 19%, to $6.1 million in the six months ended June 30, 2013, as compared to $7.5 million in the 2012 comparative period due to lower revenue as described above. Our gross margin percentages were 35.0% and 43.5% , respectively, in the six month periods ended June 30, 2013 and 2012. The erosion in gross margin was due to costs associated with the one time charge of transitioning call center agents from our Austin, Texas facility to our UK facility and declines in our higher margin GrowCommerce business.
Sales and Marketing Expenses. Sales and marketing expenses increased $472,000, or 45%, to $1,517,000 during the six months ended June 30, 2013, as compared to $1,045,000 in the 2012 comparative period. The change is primarily attributable to

24


an increase in stock compensation expense of $99,000, increases in recruiting fees of $72,000 for new sales and marketing personnel and higher personnel cost of $242,000.
Technology and Development Expenses. Technology and development expenses decreased $525,000, or 17%, to $2,594,000 during the six months ended June 30, 2013, as compared to $3,119,000 in the 2012 comparative period. The decrease was primarily attributable to decreases in equipment costs and outsourced services expense of $269,000, a $137,000 increase in the amount of costs capitalized as internally developed software rather than expensed in the period, the deferral of $87,000 relating to accounting requirements for multiple element arrangements and decreases in outside services of $67,000.
General and Administrative Expenses. General and administrative expenses increased $2.0 million, or 73%, to $4.8 million during the six months ended June 30, 2013, as compared to the 2012 comparative period. The increase was primarily due to non-recurring expenses of $345,000 related to the relocation of the finance function from the Austin, Texas facility to our Campbell, California facility, a charge of $150,000 related to closure of the Austin facility and a $280,000 impairment charge against vendor deposits, increases in stock compensation expense of $602,000, the majority of which relates to non-recurring restricted stock awards granted to board members which were fully vested upon grant, increases in legal fees of $430,000, an increase of $203,000 in board of directors' compensation and an increase in variable compensation of $198,000 and offset by lower administrative personnel cost of $148,000.
Depreciation and Amortization Expenses. Depreciation and amortization expenses increased $39,000, or 5%, to $845,000 during the six months ended June 30, 2013, as compared to the 2012 comparative period. Depreciation and amortization expense increased due to an increase in amortization of capitalized software development costs.
Interest and Other Expense, Net. The components of interest and other expense, net are as follows (in thousands):
 
Six Months Ended June 30,
 
Change
 
2013
 
2012
 
Interest expense, net
$
109

 
$
61

 
$
48

Currency translation loss
1

 
10

 
(9
)
Other
36

 

 
36

Total
$
146

 
$
71

 
$
75

Income Tax Expense. Income tax expense decreased $63,000, or 53%, to $55,000 during the six months ended June 30, 2013, as compared to the 2012 comparative period. The decrease is attributable to a lower estimate of domestic gross margin taxes for certain states.
Income (Loss) from Discontinued Operations, Net of Tax. Income from discontinued operations for the six months ended June 30, 2013 was $87,000 as compared to a loss from discontinued operations for the six months ended June 30, 2012 of $2.0 million. The income from discontinued operation for the six months ended June 30, 2013 is a result of the winddown of a contract that was assigned to Shore Solutions as part of the sale of our Manila operations in December 2012 offset by an adjustment to the sales price pursuant to the Stock Purchase Agreement.
.


Liquidity and Sources of Capital
Cash used in operating activities for the six months ended June 30, 2013 was $3.2 million, as compared to cash used in operating activities of $455,000 in the six months ended June 30, 2012. Cash used in operating activities in the six months ended June 30, 2013 was primarily the result of the net loss from continuing operations of $6.3 million, offset by non-cash expenses for depreciation of property of $845,000, stock-based compensation expenses of $1,128,000, a provision for impairment related to vendor deposits of $280,000 and changes in operating assets and liabilities that provided cash of $908,000 as a result of managing working capital.
Cash used in operating activities for the six months ended June 30, 2012 was $455,000, primarily as a result of the net loss from continuing operations of $4.1 million, offset by non-cash expenses for depreciation of property of $806,000 and stock-based compensation expenses of $390,000, changes in operating assets and liabilities that provided cash of $911,000, primarily reduction of accounts receivable and managing working capital, and cash provided by discontinued operations of $410,000.

25


Cash used in investing activities was $859,000 in the six months ended June 30, 2013, as compared to cash used in investing activities of $1.3 million in the six months ended June 30, 2012. Cash used in investing activities in the six months ended June 30, 2013 was primarily a result of capital expenditures of $873,000. Cash used in investing activities in the six months ended June 30, 2012 was primarily the result of capital expenditures of $553,000 and cash used in discontinued operations of $751,000.
Cash provided by financing activities was approximately $4.6 million in the six months ended June 30, 2013, as compared to cash used in financing activities of $798,000 in the six months ended June 30, 2012. Cash provided by financing activities in the six months ended June 30, 2013 was primarily a result of net proceeds of $5.5 million from the sale of common stock, repayment of borrowings of $987,000 under our Term Loan and Revolving Line and purchases of $111,000 of treasury stock from employees for shares withheld for income taxes payable on restricted stock awards vested during the six months ended June 30, 2013 offset by proceeds from borrowings of $200,000 under our Revolving Line. Cash used in financing activities in the six months ended June 30, 2012 was primarily the result of the $3.9 million in repayment of borrowings and purchases of $191,000 of treasury stock from employees for shares withheld for income tax payable on restricted stock awards vested during the six months ended June 30, 2012.
At June 30, 2013, the Company had a net working capital deficit of $5.8 million. Our principal source of liquidity as of June 30, 2013 consisted of $5.0 million of cash and cash equivalents and $3.5 million of net accounts receivable. Our debt balance as of June 30, 2013 was $4 million, of which $2.5 million is payable within the next twelve months. Our accounts payable balance as of June 30, 2013 was $7.8 million of which $6.3 million is related to a merchant account of a customer. See below under "Credit Arrangements" for further discussion of our credit facility with Comerica Bank.
On April 5, 2013, the Company completed the sale of approximately 13 million shares of our common stock in a registered direct offering. The gross cash proceeds from the sale of common stock was approximately $5.8 million, with net proceeds totaling approximately $5.5 million. The Company is now executing a plan that it believes will establish profitable operations through increased sales and decreased expenses. There can be no assurance that we will be successful in increasing sales, reducing expenses or achieving profitable operations. We are evaluating our options to sell other non-strategic assets as we focus on the Company's core business. In the event that the Company fails to achieve profitable operations, fails to reduce expenses, restructure its debt and/or is unable to raise additional capital, we will not have adequate cash or financial resources to operate for the next twelve months, which would raise substantial doubt about our ability to continue as a going concern and pay our liabilities as they become due.
Credit Arrangements
On June 14, 2012, the Company entered into a Loan and Security Agreement with Comerica Bank (the "Credit Facility"). The maximum amount of credit available to the Company under the Credit Facility is $5 million, comprised of a $3 million term loan facility ("Term Loan") and a $2 million revolving line of credit ("Revolving Line"), which includes a $500,000 sub-facility for letters of credit and certain credit card services. Term Loan advances outstanding on December 31, 2012 are payable in thirty equal monthly installments of principal, plus accrued interest, beginning on January 1, 2013 and ending on June 14, 2015. As of March 31, 2013, there was $2.7 million outstanding under the Term Loan and $1.7 million outstanding under the Revolving Line.
Rainmaker also may request additional advances under the Revolving Line in an aggregate outstanding amount not to exceed the lesser of (i) the Revolving Line or (ii) the borrowing base, which is 80% of the Company's eligible accounts receivable balances, less the aggregate face amount of letters of credit issued and the aggregate limits of any credit cards issued and any merchant credit card processing reserves. The borrowing availability under the Revolving Line at June 30, 2013 was $1.5 million. Amounts borrowed under the Revolving Line are due on December 14, 2013. The interest rate per annum for advances under the Credit Facility is the Prime Referenced Rate, as defined in the Credit Facility, plus the applicable margin. The applicable margin is one and one half percent (1.50%) per annum for the Revolving Line and two and one quarter percent (2.25%) per annum for the Term Loan. The interest rates on our Term Loan and Revolving Line were 5.50% and 4.75%, respectively, as of June 30, 2013.
The Credit Facility is secured by substantially all of Rainmaker’s consolidated assets. Rainmaker must comply with certain financial covenants, including maintaining unrestricted cash with Comerica Bank equal to the greater of $1 million or the aggregate outstanding amount of Term Loan advances, and not less than $1 million upon achieving positive cash flow, and maintaining a minimum liquidity ratio with respect to all indebtedness owing to Comerica Bank of at least 1.25 to 1.00, which Comerica Bank agreed to reduce to 1.00 to 1.00 until April 15, 2013. The Credit Facility contains customary covenants that will, subject to limited exceptions, require Comerica's approval to, among other things, (i) create liens; (ii) make capital expenditures; (iii) pay cash dividends; and (iv) merge or consolidate with another company. The Credit Facility also provides for customary events of default, including nonpayment, breach of covenants, material adverse events, payment defaults of other indebtedness, failure to deliver audited financial statements with an unqualified opinion, and certain events of bankruptcy, insolvency and reorganization that may result in acceleration of outstanding amounts under the Credit Facility. As of June 30, 2013, we were in compliance with all loan covenants.


26



Off-Balance Sheet Arrangements
As of June 30, 2013 and December 31, 2012, we had no off-balance sheet arrangements or obligations as defined under SEC rules and regulations.

Potential Impact of Inflation
To date, inflation has not had a material impact on our business.

Recent Accounting Standards
In March 2013, the FASB issued new accounting guidance, ASU No. 2013-05 – Foreign Currency Matters. This update requires that an entity should release cumulative currency translation adjustments to net income when the entity ceases to have controlling financial interest in a foreign entity or a group of financial assets in a foreign entity. This new guidance is effective for the first reporting period beginning after December 15, 2013. We adopted this standard in the fourth quarter of 2012 in accounting for the sale of Rainmaker Asia Ltd.


ITEM 3.
QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
Not applicable for smaller reporting companies.


ITEM 4.
CONTROLS AND PROCEDURES

Disclosure Controls and Procedures
As of June 30, 2013, our management, including our principal executive officer and principal financial officer, has conducted an evaluation of the effectiveness of our disclosure controls and procedures pursuant to Rules 13a-15(e) and 15d-15(e) of the Exchange Act of 1934, as amended. Based on that evaluation, our principal executive officer and principal financial officer concluded that our disclosure controls and procedures were effective as of June 30, 2013.

Change in Internal Control over Financial Reporting
There has been no change in our internal control over financial reporting during the quarter ended June 30, 2013 that has materially affected, or is reasonably likely to materially affect, our internal control over financial reporting.


PART II.—OTHER INFORMATION

ITEM 1.
LEGAL PROCEEDINGS
On February 8, 2013, the Company's former Chief Executive Officer, Michael Silton, filed a demand for arbitration and complaint with the American Arbitration Association, alleging breach of contract and other causes of action relating to the termination of Mr. Silton's employment with the Company in October 2012. Mr. Silton is seeking full payment of severance benefits in the amount of approximately $1.0 million, plus compensation for unused vacation, related penalties and punitive damages. On March 21, 2013, the Company filed a responsive pleading in the arbitration proceedings. On May 15, 2013, the American Arbitration Association appointed an arbitrator. Thereafter, Mr. Silton withdrew his arbitration claim and on May 22, 2013, filed a complaint against the Company in the Santa Clara Superior Court. The allegations and causes of action are the same as the complaint filed with the American Arbitration Association. On July 5, 2013, the Company filed an answer to Silton's complaint and a cross-complaint against Silton. On or about August 1, 2013, Silton filed an answer to the cross-complaint. The Company disputes and denies the allegations and intends to defend the claim. The Company is not in a position to assess the probability of any loss or the estimated range of potential loss, if any.

On July 9, 2013, YKnot Holdings LLC (“YKnot”) filed a complaint against the Company in the Santa Clara Superior Court alleging breach of contract and related causes of action arising from an eCommerce Processor Agreement (the “Agreement”) entered into by YKnot and the Company in January 2012 and seeking damages.  The central allegation in the complaint alleges that the Company has failed to timely pay over certain reserves held by the Company against chargebacks and returns relating to YKnot's products in accordance with the Agreement.  On August 12, 2013, the Company filed an answer to the complaint and filed a cross-complaint against YKnot.  The Company disputes and denies the allegations and intends to

27


defend the claim. Accordingly, the Company is not in a position to assess the probability of any loss or the estimated range of potential loss, if any.

From time to time in the ordinary course of business, we are subject to other claims, asserted or unasserted, or named as a party to other lawsuits or investigations. We are not aware of any such asserted or unasserted legal proceedings or claims that we believe would have a material adverse effect on our financial condition or results of operations.
See Part I Item 1A— “Risk Factors” in our Annual Report on Form 10-K for the fiscal year ended December 31, 2012, as filed with the SEC on April 1, 2013, for additional discussion of the litigation and regulatory risks facing our Company.


ITEM 1A.
RISK FACTORS
Not applicable for smaller reporting companies.




28


ITEM 2.
UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS
Issuer Purchases of Equity Securities
The table below presents share repurchase activity for the three months ended June 30, 2013. The shares were repurchased by us in connection with satisfaction of tax withholding obligations on vested restricted stock.
Period
 
Total Number of Shares (or Units) Purchased
 
Average Price Paid per Share (or Unit)
 
Total Number of Shares (or Units) Purchased as Part of Publicly Announced Plans or Programs
 
Maximum Number (or Approximate Dollar Value) that May Yet Be Purchased Under the Plans or Programs
April 2013
 
27,052

 
$0.41
 
N/A
 
N/A
May 2013
 
38,470

 
$0.52
 
N/A
 
N/A
June 2013
 
1,284

 
$0.38
 
N/A
 
N/A
Total
 
66,806

 
$0.47
 
N/A
 
N/A



ITEM 3.
DEFAULTS UPON SENIOR SECURITIES
None.


ITEM 4.
MINE SAFETY DISCLOSURES
Not applicable.


ITEM 5.
OTHER INFORMATION
None.
                                                                                                                                                                                   




29



ITEM 6.    EXHIBITS

(a)
Exhibits
The following exhibits are incorporated by reference or filed with this report as indicated below:
31.1
Certification of Chief Executive Officer Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
 
 
31.2
Certification of Chief Financial Officer Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
 
 
32.1
Certification of Chief Executive Officer Pursuant to 18 U.S.C. Section 1350, as Adopted Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
 
 
32.2
Certification of Chief Financial Officer Pursuant to 18 U.S.C. Section 1350, as Adopted Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
 
 
101.INS
XBRL Instance Document
 
 
101.SCH
XBRL Taxonomy Extension Schema Document
 
 
101.CAL
XBRL Taxonomy Extension Calculation Linkbase Document
 
 
101.DEF
XBRL Taxonomy Extension Definition Linkbase Document
 
 
101.LAB
XBRL Taxonomy Extension Label Linkbase Document
 
 
101.PRE
XBRL Taxonomy Extension Presentation Linkbase Document

    

30


SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
 
 
 
 
RAINMAKER SYSTEMS, INC.
 
 
 
Dated:
August 16, 2013
 
/s/ Mallorie Burak
 
 
 
Mallorie Burak
 
 
 
Chief Financial Officer


31
EX-31.1 2 rmkrq22013ex3111.htm EXHIBIT RMKR Q2 2013 EX.31.1 (1)


Exhibit 31.1
CERTIFICATION OF CHIEF EXECUTIVE OFFICER
I, Donald Massaro, certify that:
1.
I have reviewed this quarterly report on Form 10-Q/A (Amendment No. 1) of Rainmaker Systems, Inc.;
2.
Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;
3.
Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;
4.
The registrant's other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have;
a.
designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;
b.
designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;
c.
evaluated the effectiveness of the registrant's disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and
d.
disclosed in this report any change in the registrant's internal control over financial reporting that occurred during the registrant's most recent fiscal quarter (the registrant's Fourth Fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant's internal control over financial reporting;
5.
The registrant's other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant's auditors and the audit committee of the registrant's board of directors (or persons performing the equivalent functions):
a.
all significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant's ability to record, process, summarize and report financial information; and
b.
any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant's internal controls over financial reporting.

Date:
August 16, 2013
 
/s/ Donald J. Massaro
 
 
 
Donald J. Massaro
 
 
 
President and Chief Executive Officer
 
 
 
(Principal Executive Officer)


EX-31.2 3 rmkrq22013ex3121.htm EXHIBIT RMKR Q2 2013 EX.31.2 (1)


Exhibit 31.2
CERTIFICATION OF CHIEF FINANCIAL OFFICER
I, Mallorie Burak, certify that:
1.
I have reviewed this quarterly report on Form 10-Q/A (Amendment No. 1) of Rainmaker Systems, Inc.;
2.
Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;
3.
Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;
4.
The registrant's other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have;
a.
designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;
b.
designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;
c.
evaluated the effectiveness of the registrant's disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and
d.
disclosed in this report any change in the registrant's internal control over financial reporting that occurred during the registrant's most recent fiscal quarter (the registrant's Fourth Fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant's internal control over financial reporting;
5.
The registrant's other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant's auditors and the audit committee of the registrant's board of directors (or persons performing the equivalent functions):
a.
all significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant's ability to record, process, summarize and report financial information; and
b.
any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant's internal controls over financial reporting.

Date:
August 16, 2013
 
/s/ Mallorie Burak
 
 
 
Mallorie Burak
 
 
 
Chief Financial Officer
 
 
 
(Principal Financial Officer and Principal Accounting Officer)



EX-32.1 4 rmkrq22013ex3211.htm EXHIBIT RMKR Q2 2013 EX.32.1 (1)


Exhibit 32.1
Certification Pursuant to 18 U.S.C. Section 1350,
As Adopted Pursuant to
Section 906 of The Sarbanes-Oxley Act of 2002
I, Donald Massaro, President and Chief Executive Officer of Rainmaker Systems, Inc. (the “Company”), certify, pursuant to 18 U.S.C. § 1350, as adopted pursuant to § 906 of the Sarbanes-Oxley Act of 2002, that to my knowledge:
(1) the Quarterly Report of the Company on Form 10-Q/A (Amendment No. 1) for the quarterly period ended June 30, 2013, as filed with the Securities and Exchange Commission (the “Report”) fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934, as amended; and
(2) the information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company.
/s/ Donald J. Massaro
Donald J. Massaro
President and Chief Executive Officer
(Principal Executive Officer)
August 16, 2013


EX-32.2 5 rmkrq22013ex3221.htm EXHIBIT RMKR Q2 2013 EX.32.2 (1)


Exhibit 32.2
Certification Pursuant to 18 U.S.C. Section 1350,
As Adopted Pursuant To
Section 906 of The Sarbanes-Oxley Act of 2002
I, Mallorie Burak, Chief Financial Officer of Rainmaker Systems, Inc. (the “Company”), certify, pursuant to 18 U.S.C. § 1350, as adopted pursuant to § 906 of the Sarbanes-Oxley Act of 2002, that to my knowledge:
(1) the Quarterly Report of the Company on Form 10-Q/A (Amendment No. 1) for the quarterly period ended June 30, 2013, as filed with the Securities and Exchange Commission (the “Report”) fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934, as amended; and
(2) the information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company.
/s/ Mallorie Burak
Mallorie Burak
Chief Financial Officer
(Principal Financial Officer and Principal Accounting Officer)
August 16, 2013



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style="font-family:inherit;font-size:10pt;font-style:italic;font-weight:bold;">Advertising</font></div><div style="line-height:120%;padding-top:6px;text-align:justify;text-indent:32px;font-size:10pt;"><font style="font-family:inherit;font-size:10pt;">We expense advertising costs as incurred. These costs were not material and are included in sales and marketing expense.</font></div></div> 143000 1128000 22000 98000 12000 215000 43000 55000 272000 876000 53000 3000 28000 16000 32000 121000 33000 75000 149000 390000 28000 15000 0 57000 3600000 4800000 5400000 3700000 17735000 17766000 9505000 9558000 <div style="font-family:Times New Roman;font-size:10pt;"><div style="line-height:120%;padding-top:18px;font-size:10pt;"><font style="font-family:inherit;font-size:10pt;font-style:italic;font-weight:bold;">Basis of Presentation</font></div><div style="line-height:120%;padding-top:6px;text-align:justify;text-indent:32px;font-size:10pt;"><font style="font-family:inherit;font-size:10pt;">The consolidated financial statements have been prepared in accordance with the accounting principles generally accepted in the United States of America (&#8220;GAAP&#8221;) for interim financial information and with the rules and regulations of the Securities and Exchange Commission ("SEC"). Accordingly, certain information and footnote disclosures normally included in annual financial statements prepared in accordance with GAAP have been omitted pursuant to such rules and regulations. The interim financial statements are unaudited but reflect all normal recurring adjustments, which are, in the opinion of management, necessary for the fair presentation of the results of these periods.</font></div><div style="line-height:120%;padding-top:12px;text-align:justify;text-indent:32px;font-size:10pt;"><font style="font-family:inherit;font-size:10pt;">The results of our operations for the </font><font style="font-family:inherit;font-size:10pt;color:#000000;text-decoration:none;">three and six</font><font style="font-family:inherit;font-size:10pt;"> months ended </font><font style="font-family:inherit;font-size:10pt;color:#000000;text-decoration:none;">June&#160;30, 2013</font><font style="font-family:inherit;font-size:10pt;"> are not necessarily indicative of results to be expected for the year ending </font><font style="font-family:inherit;font-size:10pt;color:#000000;text-decoration:none;">December&#160;31, 2013</font><font style="font-family:inherit;font-size:10pt;">, or any other period. These consolidated financial statements should be read in conjunction with our financial statements and notes thereto included in our Annual Report on Form 10-K for the year ended </font><font style="font-family:inherit;font-size:10pt;color:#000000;text-decoration:none;">December&#160;31, 2012</font><font style="font-family:inherit;font-size:10pt;">, as filed with the SEC on April 1, 2013. Balance sheet information as of </font><font style="font-family:inherit;font-size:10pt;color:#000000;text-decoration:none;">December&#160;31, 2012</font><font style="font-family:inherit;font-size:10pt;"> has been derived from the audited financial statements for the year then ended. </font></div><div style="line-height:120%;padding-top:12px;text-align:justify;text-indent:30px;font-size:10pt;"><font style="font-family:inherit;font-size:10pt;"></font></div></div> 113000 0 4494000 4970000 6032000 8490000 3329000 1641000 2854000 1640000 0 1640000 0 1639000 0 0 -2458000 476000 <div style="font-family:Times New Roman;font-size:10pt;"><div style="line-height:120%;padding-top:18px;font-size:10pt;"><font style="font-family:inherit;font-size:10pt;font-style:italic;font-weight:bold;">Cash and Cash Equivalents</font></div><div style="line-height:120%;padding-top:6px;text-align:justify;text-indent:32px;font-size:10pt;"><font style="font-family:inherit;font-size:10pt;">We consider all highly liquid investments purchased with an original maturity of </font><font style="font-family:inherit;font-size:10pt;color:#000000;text-decoration:none;">three</font><font style="font-family:inherit;font-size:10pt;"> months or less to be cash equivalents. Cash equivalents generally consist of money market funds. The fair market value of cash equivalents represents the quoted market prices at the balance sheet dates and approximates their carrying value.</font></div></div> 0 -680000 0 -751000 -410000 87000 1.40 1.05 <div style="font-family:Times New Roman;font-size:10pt;"><div style="line-height:120%;font-size:10pt;"><font style="font-family:inherit;font-size:10pt;font-weight:bold;">COMMITMENTS AND CONTINGENCIES</font></div><div style="line-height:120%;padding-top:6px;text-indent:16px;font-size:10pt;"><font style="font-family:inherit;font-size:10pt;font-style:italic;font-weight:bold;">Lease Commitments</font></div><div style="line-height:120%;padding-top:6px;text-align:justify;text-indent:32px;font-size:10pt;"><font style="font-family:inherit;font-size:10pt;">As of </font><font style="font-family:inherit;font-size:10pt;color:#000000;text-decoration:none;">June&#160;30, 2013</font><font style="font-family:inherit;font-size:10pt;">, our operating commitments include operating leases for our facilities and certain property and equipment that expire at various dates through 2015. All of these leases are described in more detail below. These arrangements allow us to obtain the use of the equipment and facilities without purchasing them. If we were to acquire these assets, we would be required to obtain financing and record a liability related to the financing of these assets. Leasing these assets under operating leases allows us to use these assets for our business while minimizing the obligations and upfront cash flow related to purchasing the assets.</font></div><div style="line-height:120%;padding-top:12px;text-align:justify;text-indent:32px;font-size:10pt;"><font style="font-family:inherit;font-size:10pt;">In </font><font style="font-family:inherit;font-size:10pt;color:#000000;text-decoration:none;">October 2009</font><font style="font-family:inherit;font-size:10pt;">, we executed a second amendment to the operating lease (the "Campbell operating lease") for our corporate headquarters in Campbell, California to reduce our lease cost. Under this amendment, we reduced the amount of space that we lease to </font><font style="font-family:inherit;font-size:10pt;color:#000000;text-decoration:none;">16,430</font><font style="font-family:inherit;font-size:10pt;"> square feet. On October 31, 2012, the Company executed a third amendment to the Campbell operating lease, effective December 1, 2012, with a </font><font style="font-family:inherit;font-size:10pt;color:#000000;text-decoration:none;">three</font><font style="font-family:inherit;font-size:10pt;">-year term. On January 31, 2013, the Company executed a fourth amendment to the Campbell operating lease, effective February 1, 2013, providing an additional </font><font style="font-family:inherit;font-size:10pt;color:#000000;text-decoration:none;">3,936</font><font style="font-family:inherit;font-size:10pt;"> square feet of space. The fourth amendment did not modify the </font><font style="font-family:inherit;font-size:10pt;color:#000000;text-decoration:none;">three</font><font style="font-family:inherit;font-size:10pt;">-year term of the third amendment to the Campbell operating lease. Annual base rent under the amended lease is approximately </font><font style="font-family:inherit;font-size:10pt;color:#000000;text-decoration:none;">$365,000</font><font style="font-family:inherit;font-size:10pt;"> in the first year of the lease, or </font><font style="font-family:inherit;font-size:10pt;color:#000000;text-decoration:none;">$321,000</font><font style="font-family:inherit;font-size:10pt;"> after deducting free base rent the first three months of the amended lease, and increases by </font><font style="font-family:inherit;font-size:10pt;color:#000000;text-decoration:none;">3%</font><font style="font-family:inherit;font-size:10pt;"> each year thereafter for the remaining term. In addition, we will continue to pay our proportionate share of operating costs and taxes based on our occupancy, and a letter of credit issued to the landlord was reduced to </font><font style="font-family:inherit;font-size:10pt;color:#000000;text-decoration:none;">$40,000</font><font style="font-family:inherit;font-size:10pt;"> for a security deposit. On July 2, 2013, we executed the fifth amendment to the Campbell operating lease effective July 1, 2013, providing an additional </font><font style="font-family:inherit;font-size:10pt;color:#000000;text-decoration:none;">6,771</font><font style="font-family:inherit;font-size:10pt;"> square feet of space. The fifth amendment to the Campbell operating lease did not change the terms of the lease as previously amended. Annual base rent under the amended lease is approximately </font><font style="font-family:inherit;font-size:10pt;color:#000000;text-decoration:none;">$536,000</font><font style="font-family:inherit;font-size:10pt;"> in the first year of the lease and increases by </font><font style="font-family:inherit;font-size:10pt;color:#000000;text-decoration:none;">3%</font><font style="font-family:inherit;font-size:10pt;"> each year thereafter for the remaining term. The fifth amendment to the Campbell operating lease increased the irrevocable standby letter of credit to </font><font style="font-family:inherit;font-size:10pt;color:#000000;text-decoration:none;">$61,000</font><font style="font-family:inherit;font-size:10pt;">.</font></div><div style="line-height:120%;padding-top:12px;text-align:justify;text-indent:32px;font-size:10pt;"><font style="font-family:inherit;font-size:10pt;">In </font><font style="font-family:inherit;font-size:10pt;color:#000000;text-decoration:none;">September 2011</font><font style="font-family:inherit;font-size:10pt;">, we extended an existing lease in Austin, Texas on approximately </font><font style="font-family:inherit;font-size:10pt;color:#000000;text-decoration:none;">21,388</font><font style="font-family:inherit;font-size:10pt;"> square feet of space for a term of </font><font style="font-family:inherit;font-size:10pt;color:#000000;text-decoration:none;">24</font><font style="font-family:inherit;font-size:10pt;"> months through December&#160;31, 2013. Annual rent under the lease approximates </font><font style="font-family:inherit;font-size:10pt;color:#000000;text-decoration:none;">$212,000</font><font style="font-family:inherit;font-size:10pt;">, or </font><font style="font-family:inherit;font-size:10pt;color:#000000;text-decoration:none;">$18,000</font><font style="font-family:inherit;font-size:10pt;"> monthly. Additionally, we pay our proportionate share of maintenance on the common areas in the business park. On January 25, 2013, the Company announced the closure of the Company's Austin facility as operations are to be consolidated in our headquarters in Campbell, California and our United Kingdom location as part of a strategic reallocation of resources designed to increased levels of service to customers and operating cost savings. On May 10, 2013, the Company agreed to terminate the Austin facility lease effective September 15, 2013. During the three months ended </font><font style="font-family:inherit;font-size:10pt;color:#000000;text-decoration:none;">June&#160;30, 2013</font><font style="font-family:inherit;font-size:10pt;">, the Company recorded a charge of </font><font style="font-family:inherit;font-size:10pt;color:#000000;text-decoration:none;">$150,000</font><font style="font-family:inherit;font-size:10pt;"> related to the Austin facility closure. As of </font><font style="font-family:inherit;font-size:10pt;color:#000000;text-decoration:none;">June&#160;30, 2013</font><font style="font-family:inherit;font-size:10pt;">, included in other accrued liabilities is a reserve of </font><font style="font-family:inherit;font-size:10pt;color:#000000;text-decoration:none;">$87,000</font><font style="font-family:inherit;font-size:10pt;"> related to the Austin facility closure.</font></div><div style="line-height:120%;padding-top:12px;text-align:justify;text-indent:30px;font-size:10pt;"><font style="font-family:inherit;font-size:10pt;">In October 2012, we executed an office lease agreement for office space in Godalming outside of London, where we have call center operations. The facility's </font><font style="font-family:inherit;font-size:10pt;color:#000000;text-decoration:none;">5,000</font><font style="font-family:inherit;font-size:10pt;"> square feet of call center space will be utilized to better accommodate our current operations in Europe and provide additional space for expansion. The lease has a </font><font style="font-family:inherit;font-size:10pt;color:#000000;text-decoration:none;">thirty</font><font style="font-family:inherit;font-size:10pt;">-month term and terminates in March 2015. Annual base rent for this facility is </font><font style="font-family:inherit;font-size:10pt;color:#000000;text-decoration:none;">28,000</font><font style="font-family:inherit;font-size:10pt;"> Great Britain Pounds. Based on the exchange rate at </font><font style="font-family:inherit;font-size:10pt;color:#000000;text-decoration:none;">June&#160;30, 2013</font><font style="font-family:inherit;font-size:10pt;">, annual rent is approximately </font><font style="font-family:inherit;font-size:10pt;color:#000000;text-decoration:none;">$43,000</font><font style="font-family:inherit;font-size:10pt;">. </font></div><div style="line-height:120%;padding-top:12px;text-align:justify;text-indent:32px;font-size:10pt;"><font style="font-family:inherit;font-size:10pt;">Rent expense under operating lease agreements for continuing operations during the </font><font style="font-family:inherit;font-size:10pt;color:#000000;text-decoration:none;">six</font><font style="font-family:inherit;font-size:10pt;"> months ended </font><font style="font-family:inherit;font-size:10pt;color:#000000;text-decoration:none;">June&#160;30, 2013</font><font style="font-family:inherit;font-size:10pt;"> and </font><font style="font-family:inherit;font-size:10pt;color:#000000;text-decoration:none;">2012</font><font style="font-family:inherit;font-size:10pt;"> was </font><font style="font-family:inherit;font-size:10pt;color:#000000;text-decoration:none;">$603,000</font><font style="font-family:inherit;font-size:10pt;"> and </font><font style="font-family:inherit;font-size:10pt;color:#000000;text-decoration:none;">$418,000</font><font style="font-family:inherit;font-size:10pt;">, respectively. </font></div><div style="line-height:120%;padding-top:18px;text-indent:16px;font-size:10pt;"><font style="font-family:inherit;font-size:10pt;font-style:italic;font-weight:bold;">Guarantees</font></div><div style="line-height:120%;padding-top:6px;text-align:justify;text-indent:32px;font-size:10pt;"><font style="font-family:inherit;font-size:10pt;">On July 18, 2012, we issued an irrevocable standby letter of credit in the amount of </font><font style="font-family:inherit;font-size:10pt;color:#000000;text-decoration:none;">$100,000</font><font style="font-family:inherit;font-size:10pt;"> to our landlord for a security deposit for our corporate headquarters located in Campbell, California. The letter of credit was issued by Comerica Bank under the Credit Facility described above. The standby letter of credit was reduced to </font><font style="font-family:inherit;font-size:10pt;color:#000000;text-decoration:none;">$40,000</font><font style="font-family:inherit;font-size:10pt;"> in accordance with the fourth amendment to the Campbell operating lease and thereafter increased to </font><font style="font-family:inherit;font-size:10pt;color:#000000;text-decoration:none;">$61,000</font><font style="font-family:inherit;font-size:10pt;"> in accordance with the fifth amendment to the Campbell operating lease. </font></div><div style="line-height:120%;font-size:10pt;"><font style="font-family:Arial;font-size:10pt;"><br clear="none"/></font></div><div style="line-height:120%;text-align:justify;text-indent:30px;font-size:10pt;"><font style="font-family:inherit;font-size:10pt;">Our customer contracts typically require us to contingently indemnify against certain qualified third party claims. The terms of such obligations vary. Generally, a maximum obligation is not explicitly stated. Because the obligated amounts of these types of agreements often are not explicitly stated, the overall maximum amount of the obligations cannot be reasonably estimated. Historically, we have not had to make any payments for these obligations, and no liabilities have been recorded for these obligations on our balance sheets as of </font><font style="font-family:inherit;font-size:10pt;color:#000000;text-decoration:none;">June&#160;30, 2013</font><font style="font-family:inherit;font-size:10pt;"> and </font><font style="font-family:inherit;font-size:10pt;color:#000000;text-decoration:none;">December&#160;31, 2012</font><font style="font-family:inherit;font-size:10pt;">.</font></div><div style="line-height:120%;padding-top:18px;text-indent:16px;font-size:10pt;"><font style="font-family:inherit;font-size:10pt;font-style:italic;font-weight:bold;">Litigation</font></div><div style="line-height:120%;padding-top:6px;text-align:justify;text-indent:32px;font-size:10pt;"><font style="font-family:inherit;font-size:10pt;">On February 8, 2013, the Company's former Chief Executive Officer, Michael Silton, filed a demand for arbitration and complaint with the American Arbitration Association, alleging breach of contract and other causes of action relating to the termination of Mr. Silton's employment with the Company in October 2012. Mr. Silton is seeking full payment of severance benefits in the amount of approximately </font><font style="font-family:inherit;font-size:10pt;color:#000000;text-decoration:none;">$1.0 million</font><font style="font-family:inherit;font-size:10pt;">, plus compensation for unused vacation, related penalties and punitive damages. On March 21, 2013, the Company filed a responsive pleading in the arbitration proceedings. On May 15, 2013, the American Arbitration Association appointed an arbitrator. Thereafter, Mr. Silton withdrew his arbitration claim and on May 22, 2013, filed a complaint against the Company in the Santa Clara Superior Court. The allegations and causes of action are the same as the complaint filed with the American Arbitration Association. On July 5, 2013, the Company filed an answer to Silton's complaint and a cross-complaint against Silton. On or about August 1, 2013, Silton filed an answer to the cross-complaint.</font><font style="font-family:inherit;font-size:10pt;color:#990000;"> </font><font style="font-family:inherit;font-size:10pt;"> The Company disputes and denies the allegations and intends to defend the claim. The Company is not in a position to assess the probability of any loss or the estimated range of potential loss, if any.</font></div><div style="line-height:120%;text-align:justify;text-indent:32px;font-size:10pt;"><font style="font-family:inherit;font-size:10pt;"><br clear="none"/></font></div><div style="line-height:120%;text-indent:30px;font-size:10pt;"><font style="font-family:inherit;font-size:10pt;">On July 9, 2013, YKnot Holdings LLC (&#8220;YKnot&#8221;) filed a complaint against the Company in the Santa Clara Superior Court alleging breach of contract and related causes of action arising from an eCommerce Processor Agreement (the &#8220;Agreement&#8221;) entered into by YKnot and the Company in January 2012 and seeking damages.&#160; The central allegation in the complaint alleges that the Company has failed to timely pay over certain reserves held by the Company against chargebacks and returns relating to YKnot's products in accordance with the Agreement.&#160; On August 12, 2013, the Company filed an answer to the complaint and filed a cross-complaint against YKnot.&#160; The Company disputes and denies the allegations and intends to defend the claim. Accordingly, the Company is not in a position to assess the probability of any loss or the estimated range of potential loss, if any.</font></div><div style="line-height:120%;text-align:justify;text-indent:32px;font-size:10pt;"><font style="font-family:inherit;font-size:10pt;"><br clear="none"/></font></div><div style="line-height:120%;text-align:justify;text-indent:32px;font-size:10pt;"><font style="font-family:inherit;font-size:10pt;">From time to time in the ordinary course of business, we are subject to other claims, asserted or unasserted, or named as a party to other lawsuits or investigations. We are not aware of any such asserted or unasserted legal proceedings or claims that we believe would have a material adverse effect on our financial condition or results of operations.</font></div></div> 0.001 0.001 50000000 50000000 30454000 44472000 42139000 28428000 27000 41000 -6496000 -3116000 -4195000 -2721000 <div style="font-family:Times New Roman;font-size:10pt;"><div style="line-height:120%;padding-top:18px;font-size:10pt;"><font style="font-family:inherit;font-size:10pt;font-style:italic;font-weight:bold;">Concentrations of Credit Risk and Credit Evaluations</font></div><div style="line-height:120%;padding-top:6px;text-align:justify;text-indent:32px;font-size:10pt;"><font style="font-family:inherit;font-size:10pt;">Our financial instruments that expose us to concentrations of credit risk consist primarily of cash and cash equivalents, trade accounts receivable and credit card deposits. </font></div><div style="line-height:120%;padding-top:6px;text-align:justify;text-indent:32px;font-size:10pt;"><font style="font-family:inherit;font-size:10pt;">We place our cash and cash equivalents in a variety of financial institutions and limit the amount of credit exposure through diversification and by investing the funds in money market accounts which are insured by the Federal Deposit Insurance Corporation (&#8220;FDIC&#8221;). At times, the balance of cash deposits is in excess of the FDIC insurance limits.</font></div><div style="line-height:120%;padding-top:12px;text-align:justify;text-indent:32px;font-size:10pt;"><font style="font-family:inherit;font-size:10pt;">We sell our clients&#8217; products and services primarily to business end users and, in most transactions, assume full credit risk on the sale. Credit is extended based on an evaluation of the financial condition of our client&#8217;s customer, and collateral is generally not required. Credit losses have traditionally been immaterial, and such losses have been within management&#8217;s expectations.</font></div><div style="line-height:120%;padding-top:12px;text-align:justify;text-indent:32px;font-size:10pt;"><font style="font-family:inherit;font-size:10pt;">We have generated a significant portion of our revenue from sales to customers of a limited number of clients. In the three months ended </font><font style="font-family:inherit;font-size:10pt;color:#000000;text-decoration:none;">June&#160;30, 2013</font><font style="font-family:inherit;font-size:10pt;">, </font><font style="font-family:inherit;font-size:10pt;color:#000000;text-decoration:none;">three</font><font style="font-family:inherit;font-size:10pt;"> clients accounted for 10% or more of our net revenue, with Microsoft Corporation ("Microsoft") representing approximately </font><font style="font-family:inherit;font-size:10pt;color:#000000;text-decoration:none;">42%</font><font style="font-family:inherit;font-size:10pt;"> of our net revenue, Symantec Corporation ("Symantec") representing approximately </font><font style="font-family:inherit;font-size:10pt;color:#000000;text-decoration:none;">22%</font><font style="font-family:inherit;font-size:10pt;"> of our net revenue and Hewlett-Packard representing approximately </font><font style="font-family:inherit;font-size:10pt;color:#000000;text-decoration:none;">10%</font><font style="font-family:inherit;font-size:10pt;"> of our net revenue. In the three months ended </font><font style="font-family:inherit;font-size:10pt;color:#000000;text-decoration:none;">June&#160;30, 2012</font><font style="font-family:inherit;font-size:10pt;">, </font><font style="font-family:inherit;font-size:10pt;color:#000000;text-decoration:none;">three</font><font style="font-family:inherit;font-size:10pt;"> clients accounted for </font><font style="font-family:inherit;font-size:10pt;color:#000000;text-decoration:none;">10%</font><font style="font-family:inherit;font-size:10pt;"> or more of our net revenue, with Microsoft representing approximately </font><font style="font-family:inherit;font-size:10pt;color:#000000;text-decoration:none;">34%</font><font style="font-family:inherit;font-size:10pt;"> of our net revenue, Symantec representing approximately </font><font style="font-family:inherit;font-size:10pt;color:#000000;text-decoration:none;">19%</font><font style="font-family:inherit;font-size:10pt;"> of our net revenue and Hewlett-Packard representing approximately </font><font style="font-family:inherit;font-size:10pt;color:#000000;text-decoration:none;">10%</font><font style="font-family:inherit;font-size:10pt;"> of our net revenue.</font></div><div style="line-height:120%;padding-top:12px;text-align:justify;text-indent:32px;font-size:10pt;"><font style="font-family:inherit;font-size:10pt;">In the six months ended </font><font style="font-family:inherit;font-size:10pt;color:#000000;text-decoration:none;">June&#160;30, 2013</font><font style="font-family:inherit;font-size:10pt;">, </font><font style="font-family:inherit;font-size:10pt;color:#000000;text-decoration:none;">three</font><font style="font-family:inherit;font-size:10pt;"> clients accounted for 10% or more of our net revenue, with Microsoft representing approximately </font><font style="font-family:inherit;font-size:10pt;color:#000000;text-decoration:none;">41%</font><font style="font-family:inherit;font-size:10pt;"> of our net revenue, Symantec representing approximately </font><font style="font-family:inherit;font-size:10pt;color:#000000;text-decoration:none;">24%</font><font style="font-family:inherit;font-size:10pt;"> of our net revenue and Hewlett-Packard representing approximately </font><font style="font-family:inherit;font-size:10pt;color:#000000;text-decoration:none;">10%</font><font style="font-family:inherit;font-size:10pt;"> of our net revenue. In the six months ended </font><font style="font-family:inherit;font-size:10pt;color:#000000;text-decoration:none;">June&#160;30, 2012</font><font style="font-family:inherit;font-size:10pt;">, </font><font style="font-family:inherit;font-size:10pt;color:#000000;text-decoration:none;">three</font><font style="font-family:inherit;font-size:10pt;"> clients accounted for 10% or more of our net revenue, with Microsoft representing approximately </font><font style="font-family:inherit;font-size:10pt;color:#000000;text-decoration:none;">33%</font><font style="font-family:inherit;font-size:10pt;"> of our net revenue, Symantec representing approximately </font><font style="font-family:inherit;font-size:10pt;color:#000000;text-decoration:none;">20%</font><font style="font-family:inherit;font-size:10pt;"> of our net revenue and Hewlett-Packard representing approximately </font><font style="font-family:inherit;font-size:10pt;color:#000000;text-decoration:none;">11%</font><font style="font-family:inherit;font-size:10pt;"> of our net revenue.</font></div><div style="line-height:120%;padding-top:12px;text-align:justify;text-indent:32px;font-size:10pt;"><font style="font-family:inherit;font-size:10pt;">No individual client&#8217;s customer accounted for </font><font style="font-family:inherit;font-size:10pt;color:#000000;text-decoration:none;">10%</font><font style="font-family:inherit;font-size:10pt;"> or more of our revenues in any period presented.</font></div><div style="line-height:120%;padding-top:12px;text-align:justify;text-indent:32px;font-size:10pt;"><font style="font-family:inherit;font-size:10pt;">We have outsourced services agreements with our significant clients that expire at various dates ranging through March 2018. Our agreements with Symantec expire in March 2014 and can generally be terminated prior to expiration with </font><font style="font-family:inherit;font-size:10pt;color:#000000;text-decoration:none;">ninety</font><font style="font-family:inherit;font-size:10pt;"> days notice. Our agreements with Microsoft expire at various dates from June 2014 through June 2015, and can be terminated with </font><font style="font-family:inherit;font-size:10pt;color:#000000;text-decoration:none;">thirty</font><font style="font-family:inherit;font-size:10pt;"> days notice. Our agreements with Hewlett-Packard expire in October 2013 and March 2018 and can generally be terminated prior to expiration with </font><font style="font-family:Times New Roman;font-size:10pt;color:#000000;font-style:normal;font-weight:normal;text-decoration:none;">sixty</font><font style="font-family:inherit;font-size:10pt;"> days notice.</font></div></div> 0.41 0.42 0.11 0.20 0.33 0.34 0.10 0.19 0.22 0.24 0.10 0.10 <div style="font-family:Times New Roman;font-size:10pt;"><div style="line-height:120%;padding-top:18px;font-size:10pt;"><font style="font-family:inherit;font-size:10pt;font-style:italic;font-weight:bold;">Principles of Consolidation</font></div><div style="line-height:120%;padding-top:6px;text-align:justify;text-indent:32px;font-size:10pt;"><font style="font-family:inherit;font-size:10pt;">The accompanying consolidated financial statements include the accounts of Rainmaker Systems, Inc. and its wholly-owned subsidiaries. All inter-company balances and transactions have been eliminated in consolidation.</font></div></div> 138000 141000 6103000 3068000 3882000 7507000 3700000 <div style="font-family:Times New Roman;font-size:10pt;"><div style="line-height:120%;font-size:10pt;"><font style="font-family:inherit;font-size:10pt;font-weight:bold;">LONG-TERM DEBT OBLIGATIONS</font></div><div style="line-height:120%;padding-top:6px;text-align:justify;text-indent:32px;font-size:10pt;"><font style="font-family:inherit;font-size:10pt;">Long-term debt consists of the following (in thousands):</font></div><div style="line-height:120%;font-size:10pt;"><div style="padding-left:0px;text-indent:0px;line-height:normal;padding-top:10px;"><table cellpadding="0" cellspacing="0" style="font-family:Times New Roman;font-size:10pt;width:100%;border-collapse:collapse;text-align:left;"><tr><td colspan="8" rowspan="1"></td></tr><tr><td width="73%" rowspan="1" colspan="1"></td><td width="1%" rowspan="1" colspan="1"></td><td width="11%" rowspan="1" colspan="1"></td><td width="1%" rowspan="1" colspan="1"></td><td width="1%" rowspan="1" colspan="1"></td><td width="1%" rowspan="1" colspan="1"></td><td width="11%" rowspan="1" colspan="1"></td><td width="1%" rowspan="1" colspan="1"></td></tr><tr><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;" rowspan="1" colspan="1"><div style="overflow:hidden;font-size:10pt;"><font style="font-family:inherit;font-size:10pt;">&#160;</font></div></td><td colspan="3" style="vertical-align:bottom;border-bottom:1px solid #000000;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;" rowspan="1"><div style="text-align:center;font-size:9pt;"><font style="font-family:inherit;font-size:9pt;font-weight:bold;">June&#160;30, <br clear="none"/>2013</font></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;" rowspan="1" colspan="1"><div style="overflow:hidden;font-size:10pt;"><font style="font-family:inherit;font-size:10pt;">&#160;</font></div></td><td colspan="3" style="vertical-align:bottom;border-bottom:1px solid #000000;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;" rowspan="1"><div style="text-align:center;font-size:9pt;"><font style="font-family:inherit;font-size:9pt;font-weight:bold;">December&#160;31, <br clear="none"/>2012</font></div></td></tr><tr><td style="vertical-align:top;background-color:#cceeff;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;" rowspan="1" colspan="1"><div style="text-align:left;font-size:10pt;"><font style="font-family:inherit;font-size:10pt;">Comerica term loan</font></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#cceeff;border-top:1px solid #000000;" rowspan="1" colspan="1"><div style="text-align:left;font-size:10pt;"><font style="font-family:inherit;font-size:10pt;">$</font></div></td><td style="vertical-align:bottom;background-color:#cceeff;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;" rowspan="1" colspan="1"><div style="text-align:right;font-size:10pt;"><font style="font-family:inherit;font-size:10pt;">2,400</font></div></td><td style="vertical-align:bottom;background-color:#cceeff;border-top:1px solid #000000;" rowspan="1" colspan="1"><div style="text-align:left;font-size:10pt;"><font style="font-family:inherit;font-size:10pt;"><br clear="none"/></font></div></td><td style="vertical-align:bottom;background-color:#cceeff;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;" rowspan="1" colspan="1"><div style="overflow:hidden;font-size:10pt;"><font style="font-family:inherit;font-size:10pt;">&#160;</font></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;background-color:#cceeff;border-top:1px solid #000000;" rowspan="1" colspan="1"><div style="text-align:left;font-size:10pt;"><font style="font-family:inherit;font-size:10pt;">$</font></div></td><td style="vertical-align:bottom;background-color:#cceeff;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;" rowspan="1" colspan="1"><div style="text-align:right;font-size:10pt;"><font style="font-family:inherit;font-size:10pt;">3,000</font></div></td><td style="vertical-align:bottom;background-color:#cceeff;border-top:1px solid #000000;" rowspan="1" colspan="1"><div style="text-align:left;font-size:10pt;"><font style="font-family:inherit;font-size:10pt;"><br clear="none"/></font></div></td></tr><tr><td style="vertical-align:top;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;" rowspan="1" colspan="1"><div style="text-align:left;font-size:10pt;"><font style="font-family:inherit;font-size:10pt;">Comerica revolving line</font></div></td><td colspan="2" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;" rowspan="1"><div style="text-align:right;font-size:10pt;"><font style="font-family:inherit;font-size:10pt;">1,340</font></div></td><td style="vertical-align:bottom;" rowspan="1" colspan="1"><div style="text-align:left;font-size:10pt;"><font style="font-family:inherit;font-size:10pt;"><br clear="none"/></font></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;" rowspan="1" colspan="1"><div style="overflow:hidden;font-size:10pt;"><font style="font-family:inherit;font-size:10pt;">&#160;</font></div></td><td colspan="2" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;" rowspan="1"><div style="text-align:right;font-size:10pt;"><font style="font-family:inherit;font-size:10pt;">1,493</font></div></td><td style="vertical-align:bottom;" rowspan="1" colspan="1"><div style="text-align:left;font-size:10pt;"><font style="font-family:inherit;font-size:10pt;"><br clear="none"/></font></div></td></tr><tr><td style="vertical-align:top;background-color:#cceeff;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;" rowspan="1" colspan="1"><div style="text-align:left;font-size:10pt;"><font style="font-family:inherit;font-size:10pt;">Notes payable &#8211; insurance</font></div></td><td colspan="2" style="vertical-align:bottom;border-bottom:1px solid #000000;background-color:#cceeff;padding-left:2px;padding-top:2px;padding-bottom:2px;" rowspan="1"><div style="text-align:right;font-size:10pt;"><font style="font-family:inherit;font-size:10pt;">&#8212;</font></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;background-color:#cceeff;" rowspan="1" colspan="1"><div style="text-align:left;font-size:10pt;"><font style="font-family:inherit;font-size:10pt;"><br clear="none"/></font></div></td><td style="vertical-align:bottom;background-color:#cceeff;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;" rowspan="1" colspan="1"><div style="overflow:hidden;font-size:10pt;"><font style="font-family:inherit;font-size:10pt;">&#160;</font></div></td><td colspan="2" style="vertical-align:bottom;border-bottom:1px solid #000000;background-color:#cceeff;padding-left:2px;padding-top:2px;padding-bottom:2px;" rowspan="1"><div style="text-align:right;font-size:10pt;"><font style="font-family:inherit;font-size:10pt;">34</font></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;background-color:#cceeff;" rowspan="1" colspan="1"><div style="text-align:left;font-size:10pt;"><font style="font-family:inherit;font-size:10pt;"><br clear="none"/></font></div></td></tr><tr><td style="vertical-align:top;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;" rowspan="1" colspan="1"><div style="text-align:left;font-size:10pt;"><font style="font-family:inherit;font-size:10pt;">Total notes payable</font></div></td><td colspan="2" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;" rowspan="1"><div style="text-align:right;font-size:10pt;"><font style="font-family:inherit;font-size:10pt;">3,740</font></div></td><td style="vertical-align:bottom;border-top:1px solid #000000;" rowspan="1" colspan="1"><div style="text-align:left;font-size:10pt;"><font style="font-family:inherit;font-size:10pt;"><br clear="none"/></font></div></td><td style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;" rowspan="1" colspan="1"><div style="overflow:hidden;font-size:10pt;"><font style="font-family:inherit;font-size:10pt;">&#160;</font></div></td><td colspan="2" style="vertical-align:bottom;padding-left:2px;padding-top:2px;padding-bottom:2px;border-top:1px solid #000000;" rowspan="1"><div style="text-align:right;font-size:10pt;"><font style="font-family:inherit;font-size:10pt;">4,527</font></div></td><td style="vertical-align:bottom;border-top:1px solid #000000;" rowspan="1" colspan="1"><div style="text-align:left;font-size:10pt;"><font style="font-family:inherit;font-size:10pt;"><br clear="none"/></font></div></td></tr><tr><td style="vertical-align:top;background-color:#cceeff;padding-left:2px;padding-top:2px;padding-bottom:2px;padding-right:2px;" rowspan="1" colspan="1"><div style="text-align:left;font-size:10pt;"><font style="font-family:inherit;font-size:10pt;">Less: current portion</font></div></td><td colspan="2" style="vertical-align:bottom;border-bottom:1px solid #000000;background-color:#cceeff;padding-left:2px;padding-top:2px;padding-bottom:2px;" rowspan="1"><div style="text-align:right;font-size:10pt;"><font style="font-family:inherit;font-size:10pt;">(2,540</font></div></td><td style="vertical-align:bottom;border-bottom:1px solid #000000;background-color:#cceeff;padding-right:2px;padding-top:2px;padding-bottom:2px;" rowspan="1" colspan="1"><div style="text-align:left;font-size:10pt;"><font style="font-family:inherit;font-size:10pt;">)</font></div></td><td style="vertical-align:bottom;background-color:#cceeff;padding-left:2px;padding-top:2px;padding-botto