10-Q

United States

Securities and Exchange Commission

Washington, D.C. 20549

_____________________________________ 

Form 10-Q

(Mark One)

☒ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended September 30, 2023 or

☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from             to             

Commission file number 001-15451

_____________________________________ 

United Parcel Service, Inc.

(Exact name of registrant as specified in its charter)

Delaware			58-2480149
(State or Other Jurisdiction of Incorporation or Organization)			(IRS Employer Identification No.)
55 Glenlake Parkway N.E. ,	Atlanta,	Georgia	30328
(Address of Principal Executive Offices)			(Zip Code)

(404) 828-6000

(Registrant’s telephone number, including area code)

____________________ 

Securities registered pursuant to Section 12(b) of the Act:

Title of Each Class	Trading Symbol	Name of Each Exchange on Which Registered
Class B common stock, par value $0.01 per share	UPS	New York Stock Exchange
0.375% Senior Notes due 2023	UPS23A	New York Stock Exchange
1.625% Senior Notes due 2025	UPS25	New York Stock Exchange
1% Senior Notes due 2028	UPS28	New York Stock Exchange
1.500% Senior Notes due 2032	UPS32	New York Stock Exchange

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.    Yes  ☑    No  ☐

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).    Yes  ☑    No  ☐

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer”, “accelerated filer”, “smaller reporting company” and “emerging growth company” in Rule 12b-2 of the Exchange Act.

Large accelerated filer	x	Accelerated filer	☐
Non-accelerated filer	☐	Smaller reporting company	☐
		Emerging growth company	☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.  ¨

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).    Yes   ☐   No  ☑

There were 128,669,028 Class A shares, and 723,256,561 Class B shares, with a par value of $0.01 per share, outstanding at October 19, 2023.

TABLE OF CONTENTS

PART I—FINANCIAL INFORMATION
	Cautionary Statement About Forward-Looking Statements	1
Item 1.	Financial Statements	2
	Consolidated Balance Sheets	2
	Statements of Consolidated Income	3
	Statements of Consolidated Comprehensive Income (Loss)	3
	Statements of Consolidated Cash Flows	4
	Notes to Unaudited, Consolidated Financial Statements	5
	Note 1—Basis of Presentation and Accounting Policies	5
	Note 2—Recent Accounting Pronouncements	7
	Note 3—Revenue Recognition	8
	Note 4—Stock-Based Compensation	10
	Note 5—Marketable Securities and Non-Current Investments	12
	Note 6—Property, Plant and Equipment	15
	Note 7—Employee Benefit Plans	16
	Note 8—Goodwill and Intangible Assets	18
	Note 9—Debt and Financing Arrangements	20
	Note 10—Leases	23
	Note 11—Legal Proceedings and Contingencies	26
	Note 12—Shareowners’ Equity	27
	Note 13—Segment Information	33
	Note 14—Earnings Per Share	34
	Note 15—Derivative Instruments and Risk Management	35
	Note 16—Income Taxes	40
	Note 17—Transformation Strategy Costs	41
	Note 18—Subsequent Events	42
Item 2.	Management’s Discussion and Analysis of Financial Condition and Results of Operations	43
	Overview	43
	Supplemental Information - Items Affecting Comparability	45
	Results of Operations - Segment Review	47
	U.S. Domestic Package Operations	48
	International Package Operations	51
	Supply Chain Solutions Operations	54
	Consolidated Operating Expenses	57
	Other Income (Expense)	61
	Income Tax Expense	62
	Liquidity and Capital Resources	63
	Cash Flows From Operating Activities	63
	Cash Flows From Investing Activities	65
	Cash Flows From Financing Activities	66
	Sources of Credit	67
	Contractual Commitments	67
	Legal Proceedings and Contingencies	67
	Collective Bargaining Agreements	68
	Recent Accounting Pronouncements	68
Item 3.	Quantitative and Qualitative Disclosures About Market Risk	69
Item 4.	Controls and Procedures	70
PART II—OTHER INFORMATION
Item 1.	Legal Proceedings	71
Item 1A.	Risk Factors	71
Item 2.	Unregistered Sales of Equity Securities and Use of Proceeds	72
Item 5.	Other Information	73
Item 6.	Exhibits	74

PART I. FINANCIAL INFORMATION

Cautionary Statement About Forward-Looking Statements

This report, our Annual Report on Form 10-K for the year ended December 31, 2022 and our other filings with the Securities and Exchange Commission contain and in the future may contain “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995. Statements other than those of current or historical fact, and all statements accompanied by terms such as “will,” “believe,” “project,” “expect,” “estimate,” “assume,” “intend,” “anticipate,” “target,” “plan,” and similar terms, are intended to be forward-looking statements. Forward-looking statements are made subject to the safe harbor provisions of the federal securities laws pursuant to Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934.

From time to time, we also include written or oral forward-looking statements in other publicly disclosed materials. Such statements may relate to our intent, belief, forecasts of, or current expectations about our strategic direction, prospects, future results, or future events; they do not relate strictly to historical or current facts. Management believes that these forward-looking statements are reasonable as and when made. However, caution should be taken not to place undue reliance on any forward-looking statements because such statements speak only as of the date when made and the future, by its very nature, cannot be predicted with certainty.

Forward-looking statements are subject to certain risks and uncertainties that could cause actual results to differ materially from our historical experience and our present expectations or anticipated results. These risks and uncertainties include, but are not limited to, the impact of: continued uncertainties arising from the COVID-19 pandemic; changes in general economic conditions, in the United States ("U.S.") or internationally; industry evolution and significant competition; changes in our relationships with any of our significant customers; our ability to attract and retain qualified employees; strikes, work stoppages or slowdowns by our employees; impacts arising from negotiations and ratifications of labor contracts; our ability to maintain our brand image and corporate reputation; increased or more complex physical security requirements; a significant data breach or information technology system disruption; global climate change; interruptions in or impacts on our business from natural or man-made events or disasters including terrorist attacks, epidemics or pandemics; exposure to changing economic, political and social developments in international markets; our ability to realize the anticipated benefits from acquisitions, dispositions, joint ventures or strategic alliances; changing prices of energy, including gasoline, diesel and jet fuel, or interruptions in supplies of these commodities; changes in exchange rates or interest rates; our ability to accurately forecast our future capital investment needs; significant expenses and funding obligations relating to employee health, retiree health and/or pension benefits; our ability to manage insurance and claims expenses; changes in business strategy, government regulations, or economic or market conditions that may result in impairments of our assets; potential additional U.S. or international tax liabilities; increasingly stringent laws and regulations, including relating to climate change; potential claims or litigation related to labor and employment, personal injury, property damage, business practices, environmental liability and other matters; and other risks discussed in our filings with the Securities and Exchange Commission from time to time, including our Annual Report on Form 10-K for the year ended December 31, 2022, and subsequently filed reports. You should consider the limitations on, and risks associated with, forward-looking statements and not unduly rely on the accuracy of predictions contained in such forward-looking statements. We do not undertake any obligation to update forward-looking statements to reflect events, circumstances, changes in expectations, or the occurrence of unanticipated events after the date of those statements, except as required by law.

From time to time, we expect to participate in analyst and investor conferences. Materials provided or displayed at those conferences, such as slides and presentations, may be posted on our investor relations website at www.investors.ups.com under the heading "Presentations" when made available. These presentations may contain new material nonpublic information about our company and you are encouraged to monitor this site for any new posts, as we may use this mechanism as a public announcement.

1

Item 1. Financial Statements

UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES

CONSOLIDATED BALANCE SHEETS

September 30, 2023 (unaudited) and December 31, 2022 (in millions)

	September 30, 2023		December 31, 2022
ASSETS
Current Assets:
Cash and cash equivalents	$	4,311	$	5,602
Marketable securities	2,967		1,993
Accounts receivable	9,593		12,729
Less: Allowance for credit losses	(132)		(146)
Accounts receivable, net	9,461		12,583
Other current assets	2,512		2,039
Total Current Assets	19,251		22,217
Property, Plant and Equipment, Net	36,013		34,719
Operating Lease Right-Of-Use Assets	4,162		3,755
Goodwill	4,097		4,223
Intangible Assets, Net	2,892		2,796
Deferred Income Tax Assets	127		139
Other Non-Current Assets	3,739		3,275
Total Assets	$	70,281	$	71,124
LIABILITIES AND SHAREOWNERS’ EQUITY
Current Liabilities:
Current maturities of long-term debt, commercial paper and finance leases	$	2,243	$	2,341
Current maturities of operating leases	664		621
Accounts payable	5,972		7,515
Accrued wages and withholdings	3,341		4,049
Self-insurance reserves	1,065		1,069
Accrued group welfare and retirement plan contributions	1,306		1,078
Other current liabilities	1,226		1,467
Total Current Liabilities	15,817		18,140
Long-Term Debt and Finance Leases	18,882		17,321
Non-Current Operating Leases	3,651		3,238
Pension and Postretirement Benefit Obligations	4,670		4,807
Deferred Income Tax Liabilities	4,601		4,302
Other Non-Current Liabilities	3,480		3,513
Shareowners’ Equity:
Class A common stock (130 and 134 shares issued in 2023 and 2022, respectively)	2		2
Class B common stock (722 and 725 shares issued in 2023 and 2022, respectively)	7		7
Additional paid-in capital	—		—
Retained earnings	20,699		21,326
Accumulated other comprehensive loss	(1,540)		(1,549)
Deferred compensation obligations	9		13
Less: Treasury stock (0.2 shares in both 2023 and 2022)	(9)		(13)
Total Equity for Controlling Interests	19,168		19,786
Noncontrolling interests	12		17
Total Shareowners’ Equity	19,180		19,803
Total Liabilities and Shareowners’ Equity	$	70,281	$	71,124

See notes to unaudited, consolidated financial statements.

2

UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES

STATEMENTS OF CONSOLIDATED INCOME

(In millions, except per share amounts)

(unaudited)

 

	Three Months Ended  September 30,				Nine Months Ended  September 30,
	2023		2022		2023		2022
Revenue	$	21,061	$	24,161	$	66,041	$	73,305
Operating Expenses:
Compensation and benefits	11,528		11,489		34,187		34,434
Repairs and maintenance	719		732		2,126		2,160
Depreciation and amortization	837		774		2,499		2,300
Purchased transportation	3,118		4,179		9,834		13,176
Fuel	1,132		1,530		3,493		4,447
Other occupancy	481		435		1,490		1,358
Other expenses	1,903		1,909		5,748		5,531
Total Operating Expenses	19,718		21,048		59,377		63,406
Operating Profit	1,343		3,113		6,664		9,899
Other Income (Expense):
Investment income and other	124		333		424		981
Interest expense	(199)		(177)		(578)		(522)
Total Other Income (Expense)	(75)		156		(154)		459
Income Before Income Taxes	1,268		3,269		6,510		10,358
Income Tax Expense	141		685		1,407		2,263
Net Income	$	1,127	$	2,584	$	5,103	$	8,095
Basic Earnings Per Share	$	1.31	$	2.97	$	5.93	$	9.27
Diluted Earnings Per Share	$	1.31	$	2.96	$	5.92	$	9.24

STATEMENTS OF CONSOLIDATED COMPREHENSIVE INCOME (LOSS)

(In millions)

(unaudited)

 

	Three Months Ended  September 30,				Nine Months Ended  September 30,
	2023		2022		2023		2022
Net Income	$	1,127	$	2,584	$	5,103	$	8,095
Change in foreign currency translation adjustment, net of tax	(96)		(263)		4		(548)
Change in unrealized gain (loss) on marketable securities, net of tax	(2)		(3)		(11)		(10)
Change in unrealized gain (loss) on cash flow hedges, net of tax	111		281		(46)		558
Change in unrecognized pension and postretirement benefit costs, net of tax	21		18		62		60
Comprehensive Income (Loss)	$	1,161	$	2,617	$	5,112	$	8,155

See notes to unaudited, consolidated financial statements.

3

UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES

STATEMENTS OF CONSOLIDATED CASH FLOWS

(In millions)

(unaudited)

	Nine Months Ended  September 30,
	2023		2022
Cash Flows From Operating Activities:
Net income	$	5,103	$	8,095
Adjustments to reconcile net income to net cash from operating activities:
Depreciation and amortization	2,499		2,300
Pension and postretirement benefit (income) expense	729		666
Pension and postretirement benefit contributions	(1,363)		(2,106)
Self-insurance reserves	81		182
Deferred tax (benefit) expense	327		466
Stock compensation expense	186		850
Other (gains) losses	89		(25)
Changes in assets and liabilities, net of effects of business acquisitions:
Accounts receivable	2,880		1,022
Other assets	(252)		(98)
Accounts payable	(2,058)		(952)
Accrued wages and withholdings	(155)		(59)
Other liabilities	(157)		481
Other operating activities	(82)		(50)
Net cash from operating activities	7,827		10,772
Cash Flows From Investing Activities:
Capital expenditures	(3,109)		(2,278)
Proceeds from disposal of businesses, property, plant and equipment	167		12
Purchases of marketable securities	(3,347)		(195)
Sales and maturities of marketable securities	2,397		193
Acquisitions, net of cash acquired	(39)		(106)
Other investing activities	2		(34)
Net cash used in investing activities	(3,929)		(2,408)
Cash Flows From Financing Activities:
Net change in short-term debt	415		—
Proceeds from long-term borrowings	2,546		—
Repayments of long-term borrowings	(1,625)		(1,124)
Purchases of common stock	(2,250)		(2,194)
Issuances of common stock	190		198
Dividends	(4,034)		(3,842)
Other financing activities	(427)		(513)
Net cash used in financing activities	(5,185)		(7,475)
Effect of Exchange Rate Changes on Cash, Cash Equivalents and Restricted Cash	(4)		(99)
Net Increase (Decrease) in Cash, Cash Equivalents and Restricted Cash	(1,291)		790
Cash, Cash Equivalents and Restricted Cash:
Beginning of period	5,602		10,255
End of period	$	4,311	$	11,045

See notes to unaudited, consolidated financial statements.

4

UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES

NOTES TO UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS

NOTE 1. BASIS OF PRESENTATION AND ACCOUNTING POLICIES

Principles of Consolidation

The accompanying unaudited, consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United States ("GAAP") for interim financial information and with the instructions to Form 10-Q and Rule 10-01 of Regulation S-X. These unaudited, consolidated financial statements contain all adjustments (consisting of normal recurring accruals) necessary to present fairly our financial position as of September 30, 2023, our results of operations for the three and nine months ended September 30, 2023 and 2022, and our cash flows for the nine months ended September 30, 2023 and 2022. The results reported in these unaudited, consolidated financial statements should not be regarded as indicative of results that may be expected for any other period or the entire year. The unaudited, consolidated financial statements should be read in conjunction with the audited, consolidated financial statements and notes thereto included in our Annual Report on Form 10-K for the year ended December 31, 2022.

In the first nine months of 2023, we reclassified certain operating expenses to better align with the manner in which we manage our operations. Substantially all of these costs were previously classified within operating expenses as Other expenses and have now been classified within operating expenses as Repairs and maintenance in the statements of consolidated income. The remaining line items within operating expenses impacted by this reclassification were inconsequential. As a result, the statements of consolidated income give effect to this reclassification as follows:

•For the three and nine months ended September 30, 2023: decreasing Other expenses by $93 and $273 million, and increasing Repairs and maintenance by $89 and $265 million, respectively.

•For the three and nine months ended September 30, 2022: decreasing Other expenses by $90 and $244 million, and increasing Repairs and maintenance by $93 and $252 million, respectively.

The reclassification had no impact on our reported revenue, operating profit, net income, or any internal performance measure on which management is compensated.

Fair Value of Financial Instruments

The carrying amounts of our cash and cash equivalents, accounts receivable, finance receivables and accounts payable approximated fair value as of September 30, 2023 and December 31, 2022. The fair values of our marketable securities are disclosed in note 5, our recognized multiemployer pension withdrawal liabilities in note 7, our short- and long-term debt in note 9 and our derivative instruments in note 15. We apply a fair value hierarchy (Levels 1, 2 and 3) when measuring and reporting items at fair value. Fair values are based on listed market prices (Level 1), when such prices are available. To the extent that listed market prices are not available, fair value is determined based on other relevant factors, including dealer price quotations (Level 2). If listed market prices or other relevant factors are not available, inputs are developed from unobservable data reflecting our own assumptions and include situations where there is little or no market activity for the asset or liability (Level 3).

Use of Estimates

The preparation of the accompanying unaudited, consolidated financial statements requires management to make estimates and judgments that affect the reported amounts of assets and liabilities and the disclosure of contingencies at the date of these financial statements, as well as the reported amounts of revenues and expenses during the reporting period.

Although our estimates contemplate current and expected future conditions, as applicable, it is reasonably possible that actual conditions could differ from our expectations, which could materially affect our results of operations and financial position. As a result, our accounting estimates and assumptions may change significantly over time.

5

Supplier Finance Programs

As part of our working capital management, certain financial institutions offer a Supply Chain Finance ("SCF") program to certain of our suppliers. We agree to commercial terms with our suppliers, including prices, quantities and payment terms, regardless of whether the supplier elects to participate in the SCF program. Suppliers issue invoices to us based on the agreed-upon contractual terms. If they participate in the SCF program, our suppliers, at their sole discretion, determine which invoices, if any, to sell to the financial institutions. Our suppliers’ voluntary inclusion of invoices in the SCF program has no bearing on our payment terms. No guarantees are provided by us under the SCF program. We have no economic interest in a supplier’s decision to participate, and we have no direct financial relationship with the financial institutions, as it relates to the SCF program.

Amounts due to our suppliers that participate in the SCF program are included in Accounts payable in our consolidated balance sheets. We have been informed by the participating financial institutions that as of September 30, 2023 and December 31, 2022, suppliers sold them $640 and $806 million, respectively, of our outstanding payment obligations.

6

UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES

NOTES TO UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS

NOTE 2. RECENT ACCOUNTING PRONOUNCEMENTS

Adoption of New Accounting Standards

In September 2022, the Financial Accounting Standards Board issued an Accounting Standards Update ("ASU") to enhance the disclosure of supplier finance programs. This ASU did not affect the recognition, measurement or financial statement presentation of obligations covered by supplier finance programs. We adopted the requirements of this ASU as of January 1, 2023 and have included required disclosures within note 1.

Other accounting pronouncements adopted during the periods covered by the unaudited, consolidated financial statements did not have a material impact on our consolidated financial position, results of operations, cash flows or internal controls.

Accounting Standards Issued But Not Yet Effective

Accounting pronouncements issued before, but not effective until after, September 30, 2023, are not expected to have a material impact on our consolidated financial position, results of operations, cash flows or internal controls.

7

UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES

NOTES TO UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS

NOTE 3. REVENUE RECOGNITION

Revenue Recognition

Substantially all of our revenues are from contracts associated with the pickup, transportation and delivery of packages and freight ("transportation services"). These services may be carried out by or arranged by us and generally occur over a short period of time. Additionally, we provide value-added logistics services to customers through our global network of distribution centers and field stocking locations.

The vast majority of our contracts with customers are for transportation services that include only one performance obligation; the transportation services themselves. We generally recognize revenue over time, based on the extent of progress towards completion of the services in the contract. All of our major businesses act as a principal in their revenue arrangements and as such, we report revenue and the associated purchased transportation costs on a gross basis within our statements of consolidated income.

Disaggregation of Revenue

	Three Months Ended  September 30,				Nine Months Ended  September 30,
	2023		2022		2023		2022
Revenue:
Next Day Air	$	2,372	$	2,673	$	7,240	$	7,923
Deferred	1,128		1,311		3,491		4,123
Ground	10,160		11,390		32,312		33,911
U.S. Domestic Package	13,660		15,374		43,043		45,957
Domestic	742		785		2,299		2,465
Export	3,367		3,747		10,387		11,501
Cargo & Other	158		267		539		782
International Package	4,267		4,799		13,225		14,748
Forwarding	1,327		2,162		4,217		7,140
Logistics	1,430		1,302		4,271		3,843
Other	377		524		1,285		1,617
Supply Chain Solutions	3,134		3,988		9,773		12,600
Consolidated revenue	$	21,061	$	24,161	$	66,041	$	73,305

Contract Assets and Liabilities

Contract assets include billed and unbilled amounts resulting from in-transit shipments, as we have an unconditional right to payment only when services have been completed (i.e. shipments have been delivered). Amounts do not exceed their net realizable value. Contract assets are generally classified as current and the full balance is converted each quarter based on the short-term nature of the transactions.

Contract liabilities consist of advance payments and billings in excess of revenue as well as deferred revenue. Advance payments and billings in excess of revenue represent payments received from our customers that will be earned over the contract term. Deferred revenue represents the amount due from customers related to in-transit shipments that has not yet been recognized as revenue based on our selected measure of progress. We classify advance payments and billings in excess of revenue as either current or long-term, depending on the period over which the amount will be earned. We classify deferred revenue as current based on the short-term nature of the transactions. Our contract assets and liabilities are reported in a net position on a contract-by-contract basis at the end of each reporting period. In order to determine revenue recognized in the period from contract liabilities, we first allocate revenue to the individual contract liability balance outstanding at the beginning of the period until the revenue exceeds that deferred revenue balance.

8

UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES

NOTES TO UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS

Contract assets and liabilities as of September 30, 2023 and December 31, 2022 were as follows (in millions):

	Balance Sheet Location	September 30, 2023		December 31, 2022
Contract Assets:
Revenue related to in-transit packages	Other current assets	$	233	$	308
Contract Liabilities:
Short-term advance payments from customers	Other current liabilities	$	13	$	11
Long-term advance payments from customers	Other non-current liabilities	$	25	$	26

Accounts Receivable, Net

Accounts receivable, net, include amounts billed and currently due from customers. The amounts due are stated at their net estimated realizable value. Losses on accounts receivable are recognized when reasonable and supportable forecasts affect the expected collectability. This requires us to make our best estimate of the current expected losses inherent in our accounts receivable at each balance sheet date. This estimate requires consideration of historical loss experience, adjusted for current conditions, forward looking indicators, trends in customer payment frequency and judgments about the probable effects of relevant observable data, including present and future economic conditions and the financial health of specific customers and market sectors. Our risk management process includes standards and policies for reviewing major account exposures and concentrations of risk.

Our allowance for credit losses as of September 30, 2023 and December 31, 2022 was $132 and $146 million, respectively. Amounts for credit losses charged to expense, before recoveries, during each of the three months ended September 30, 2023 and 2022 were $49 and $48 million, respectively, and for the nine months ended September 30, 2023 and 2022 were $133 and $154 million, respectively.

9

UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES

NOTES TO UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS

NOTE 4. STOCK-BASED COMPENSATION

We issue share-based awards under various incentive compensation plans, including non-qualified and incentive stock options, stock appreciation rights, restricted stock and stock units ("RSUs") and restricted performance shares and performance units ("RPUs", collectively with RSUs, "Restricted Units"). Upon vesting, Restricted Units result in the issuance of the equivalent number of UPS class A common shares after required tax withholdings. Dividends accrued on Restricted Units are reinvested in additional Restricted Units at each dividend payable date and are subject to the same vesting and forfeiture conditions as the underlying Restricted Units.

Our primary equity compensation programs are the UPS Long-Term Incentive Performance Program (the "LTIP") and the UPS Stock Option program. We also maintain an employee stock purchase plan which allows eligible employees to purchase shares of UPS class A common stock at a discount.

On November 2, 2022, we amended and restated the terms and conditions of the UPS Management Incentive Program (the "MIP") effective January 1, 2023, to provide that awards under the MIP will be fully electable in the form of cash or unrestricted shares of class A common stock.

Pre-tax compensation expense for share-based awards recognized in Compensation and benefits in the statements of consolidated income for the three months ended September 30, 2023 and 2022 was $21 and $233 million, respectively, and for the nine months ended September 30, 2023 and 2022 was $186 and $850 million, respectively.

Management Incentive Program

RPUs issued under the MIP prior to 2022 vested one year following the grant date subject to continued employment with the Company and were expensed on a straight-line basis (less estimated forfeitures) over the requisite service period. In cases of death, disability or retirement, RPUs vested and were expensed immediately.

RPUs issued under the MIP in 2022 vested on December 31, 2022. As a result, the award was classified as a compensation obligation and recorded in Accrued wages and withholdings on the consolidated balance sheet at that date. Based on the date of the Compensation and Human Capital Committee of the UPS Board of Directors (the "Compensation Committee") approval of the 2022 MIP, we determined the award measurement date to be February 8, 2023 for U.S.-based employees, including executive management, and March 20, 2023 for international employees. Each RPU issued under the MIP was valued using the closing New York Stock Exchange ("NYSE") prices of $186.36 and $183.49 on those dates. The compensation obligation recognized as of December 31, 2022 was relieved and the issuance of RPUs was recorded as additional paid-in capital on the measurement date.

Long-Term Incentive Performance Program

RPUs issued under the LTIP vest at the end of a three-year performance period, subject to continued employment with the Company (except in the case of death, disability or retirement, in which case immediate vesting occurs on a prorated basis). The actual number of RPUs earned is based on achievement of the performance targets established on the grant date.

The performance targets are equally weighted between adjusted earnings per share and cumulative free cash flow. The actual number of RPUs earned is subject to adjustment based on total shareholder return relative to the Standard & Poor's 500 Index ("S&P 500"). We determine the grant date fair value of the RPUs using a Monte Carlo model and recognize compensation expense (less estimated forfeitures) ratably over the vesting period, based on the number of awards expected to be earned.

Based on the date of the Compensation Committee's approval of the 2023 LTIP award performance targets, we determined March 22, 2023 to be the award measurement date and each target RPU awarded was valued at $200.01.

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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES

NOTES TO UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS

The weighted-average assumptions used and the weighted-average fair values of the LTIP awards granted in 2023 and 2022 are as follows:

	2023			2022
Risk-free interest rate	3.81		%	2.35		%
Expected volatility	30.30		%	31.92		%
Fair value of RPUs granted	$	198.98		$	227.00
Share payout	107.80		%	107.37		%

There is no expected dividend yield as units earn dividend equivalents.

Non-Qualified Stock Options

We grant non-qualified stock options to a limited group of eligible senior management employees under the UPS Stock Option program. Stock option awards vest over a five-year period with approximately 20% of the award vesting at each anniversary of the grant date (except in the case of death, disability or retirement, in which case immediate vesting occurs). The option grants expire 10 years after the date of the grant. On March 22, 2023, we granted 0.1 million stock options at an exercise price of $185.54, the NYSE closing price on that date.

The fair value of each option granted is estimated using a Black-Scholes option pricing model. The weighted-average assumptions used and the weighted-average fair values of options granted in 2023 and 2022 are as follows:

	2023			2022
Expected dividend yield	3.54		%	2.35		%
Risk-free interest rate	3.70		%	2.39		%
Expected life (in years)	5.93			7.50
Expected volatility	28.31		%	25.04		%
Fair value of options granted	$	41.08		$	48.45

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NOTES TO UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS

NOTE 5. MARKETABLE SECURITIES AND NON-CURRENT INVESTMENTS

The following is a summary of marketable securities classified as trading and available-for-sale as of September 30, 2023 and December 31, 2022 (in millions):

	Cost		Unrealized Gains		Unrealized Losses		Estimated Fair Value
September 30, 2023:
Current trading marketable securities:
Equity securities	$	4	$	—	$	—	$	4
Total trading marketable securities	4		—		—		4
Current available-for-sale securities:
U.S. government and agency debt securities	980		—		(12)		968
Mortgage and asset-backed debt securities	7		—		—		7
Corporate debt securities	1,962		—		(17)		1,945
U.S. state and local municipal debt securities	2		—		—		2
Non-U.S. government debt securities	41		—		—		41
Total available-for-sale marketable securities	2,992		—		(29)		2,963
Total current marketable securities	$	2,996	$	—	$	(29)	$	2,967
	Cost		Unrealized Gains		Unrealized Losses		Estimated Fair Value
December 31, 2022:
Current trading marketable securities:
Equity securities	$	2	$	—	$	—	$	2
Total trading marketable securities	2		—		—		2
Current available-for-sale securities:
U.S. government and agency debt securities	355		—		(8)		347
Mortgage and asset-backed debt securities	9		—		—		9
Corporate debt securities	1,472		—		(6)		1,466
U.S. state and local municipal debt securities	4		—		—		4
Non-U.S. government debt securities	165		—		—		165
Total available-for-sale marketable securities	2,005		—		(14)		1,991
Total current marketable securities	$	2,007	$	—	$	(14)	$	1,993

Investment Impairments

We have concluded that no material impairment losses existed as of September 30, 2023. In making this determination, we considered the financial condition and prospects of each issuer, the magnitude of the losses compared with the cost, the probability that we will be unable to collect all amounts due according to the contractual terms of the security, the credit rating of the security and our ability and intent to hold these investments until the anticipated recovery in market value occurs.

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NOTES TO UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS

Maturity Information

The amortized cost and estimated fair value of marketable securities as of September 30, 2023 by contractual maturity are shown below (in millions). Actual maturities may differ from contractual maturities because the issuers of the securities may have the right to prepay obligations with or without prepayment penalties.

	Cost		Estimated Fair Value
Due in one year or less	$	1,469	$	1,464
Due after one year through three years	1,515		1,491
Due after three years through five years	8		8
Due after five years	—		—
	2,992		2,963
Equity securities	4		4
	$	2,996	$	2,967

Non-Current Investments

We hold non-current investments that are reported within Other Non-Current Assets in our consolidated balance sheets. Cash paid for these investments is included in Other investing activities in our statements of consolidated cash flows.

•Equity method investments: As of September 30, 2023 and December 31, 2022, equity securities accounted for under the equity method had a carrying value of $249 and $256 million, respectively.

•Other equity securities: Certain equity securities that do not have readily determinable fair values are reported in accordance with the measurement alternative in ASC Topic 321 Investments - Equity Securities. As of September 30, 2023 and December 31, 2022, we held equity securities accounted for using the measurement alternative of $33 and $31 million, respectively.

•Other investments: We hold an investment in a variable life insurance policy to fund benefits for the UPS Excess Coordinating Benefit Plan. The investment had a fair market value of $18 million as of both September 30, 2023 and December 31, 2022.

Fair Value Measurements

Marketable securities valued utilizing Level 1 inputs include active exchange-traded equity securities and equity index funds, and most U.S. government debt securities, as these securities all have quoted prices in active markets. Marketable securities valued utilizing Level 2 inputs include asset-backed securities, corporate bonds and municipal bonds. These securities are valued using market corroborated pricing, matrix pricing or other models that utilize observable inputs such as yield curves.

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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES

NOTES TO UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS

The following table presents information about our investments measured at fair value on a recurring basis as of September 30, 2023 and December 31, 2022, and indicates the fair value hierarchy of the valuation techniques utilized to determine such fair value (in millions):

	Quoted Prices in Active Markets for Identical Assets (Level 1)		Significant Other Observable Inputs (Level 2)		Significant Unobservable Inputs (Level 3)		Total
September 30, 2023:
Marketable Securities:
U.S. government and agency debt securities	$	968	$	—	$	—	$	968
Mortgage and asset-backed debt securities	—		7		—		7
Corporate debt securities	—		1,945		—		1,945
U.S. state and local municipal debt securities	—		2		—		2
Equity securities	—		4		—		4
Non-U.S. government debt securities	—		41		—		41
Total marketable securities	968		1,999		—		2,967
Other non-current investments(1)	—		18		—		18
Total	$	968	$	2,017	$	—	$	2,985

(1) Represents a variable life insurance policy funding benefits for the UPS Excess Coordinating Benefit Plan.

	Quoted Prices in Active Markets for Identical Assets (Level 1)		Significant Other Observable Inputs (Level 2)		Significant Unobservable Inputs (Level 3)		Total
December 31, 2022:
Marketable Securities:
U.S. government and agency debt securities	$	279	$	68	$	—	$	347
Mortgage and asset-backed debt securities	—		9		—		9
Corporate debt securities	—		1,466		—		1,466
U.S. state and local municipal debt securities	—		4		—		4
Equity securities	—		2		—		2
Non-U.S. government debt securities	—		165		—		165
Total marketable securities	279		1,714		—		1,993
Other non-current investments(1)	—		18		—		18
Total	$	279	$	1,732	$	—	$	2,011

(1) Represents a variable life insurance policy funding benefits for the UPS Excess Coordinating Benefit Plan.

There were no transfers of investments into or out of Level 3 during the nine months ended September 30, 2023 or 2022.

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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES

NOTES TO UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS

NOTE 6. PROPERTY, PLANT AND EQUIPMENT

Property, plant and equipment as of September 30, 2023 and December 31, 2022 consisted of the following (in millions):

	2023		2022
Vehicles	$	11,403	$	10,628
Aircraft	22,780		22,598
Land	2,124		2,140
Buildings	6,164		6,032
Building and leasehold improvements	5,173		5,067
Plant equipment	16,961		16,145
Technology equipment	2,613		2,411
Construction-in-progress	2,852		2,409
	70,070		67,430
Less: Accumulated depreciation and amortization	(34,057)		(32,711)
Property, Plant and Equipment, Net	$	36,013	$	34,719

Property, plant and equipment purchased on account was $734 and $176 million as of September 30, 2023 and December 31, 2022, respectively. 

For the three and nine months ended September 30, 2023 and 2022, there were no material impairment charges.

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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES

NOTES TO UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS

NOTE 7. EMPLOYEE BENEFIT PLANS

Company-Sponsored Benefit Plans

Information about the net periodic benefit cost (income) for our company-sponsored pension and postretirement benefit plans for the three and nine months ended September 30, 2023 and 2022 is as follows (in millions):

	U.S. Pension Benefits				U.S. Postretirement Medical Benefits				International Pension Benefits
	2023		2022		2023		2022		2023		2022
Three Months Ended September 30:
Service cost	$	293	$	506	$	5	$	7	$	11	$	17
Interest cost	627		488		29		21		16		11
Expected return on assets	(742)		(820)		(3)		(1)		(21)		(19)
Amortization of prior service cost	27		23		—		—		1		—
Net periodic benefit cost (income)	$	205	$	197	$	31	$	27	$	7	$	9
	U.S. Pension Benefits				U.S. Postretirement Medical Benefits				International Pension Benefits
	2023		2022		2023		2022		2023		2022
Nine Months Ended September 30:
Service cost	$	879	$	1,518	$	15	$	22	$	33	$	52
Interest cost	1,881		1,463		87		62		49		34
Expected return on assets	(2,225)		(2,460)		(9)		(3)		(63)		(59)
Amortization of prior service cost	80		69		1		—		1		1
Settlement and curtailment (gain) loss	—		—		—		—		—		(33)
Net periodic benefit cost (income)	$	615	$	590	$	94	$	81	$	20	$	(5)

The components of net periodic benefit cost (income) other than current service cost are presented within Investment income and other in the statements of consolidated income.

During the nine months ended September 30, 2022, we amended the UPS Canada Ltd. Retirement Plan to cease future benefit accruals effective December 31, 2023. We remeasured the plan's assets and benefit obligation, which resulted in a curtailment gain of $33 million ($24 million after-tax) for the nine months ended September 30, 2022. The gain is included in Investment income and other in the statement of consolidated income.

During the nine months ended September 30, 2023, we contributed $1.3 billion and $108 million to our company-sponsored pension and U.S. postretirement medical benefit plans, respectively. We expect to contribute approximately $26 and $10 million over the remainder of the year to our pension and U.S. postretirement medical benefit plans, respectively.

Multiemployer Benefit Plans

We contribute to a number of multiemployer defined benefit and health and welfare plans under the terms of collective bargaining agreements that cover our union-represented employees. Our current collective bargaining agreements set forth the annual contribution increases allotted to the plans that we participate in, and we are in compliance with these contribution rates. These limitations on annual contribution rates will remain in effect throughout the terms of the existing collective bargaining agreements.

As of September 30, 2023 and December 31, 2022, we had $815 and $821 million, respectively, recorded in Other Non-Current Liabilities in our consolidated balance sheets and $8 million as of each of September 30, 2023 and December 31, 2022 recorded in Other current liabilities in our consolidated balance sheets associated with our previous withdrawal from the New England Teamsters and Trucking Industry Pension Fund. This liability is payable in equal monthly installments over a remaining term of approximately 39 years. Based on the borrowing rates currently available to us for long-term financing of a similar maturity, the fair value of this withdrawal liability as of September 30, 2023 and December 31, 2022 was $642 and $686 million, respectively. We utilized Level 2 inputs in the fair value hierarchy of valuation techniques to determine the fair value of this liability.

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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES

NOTES TO UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS

UPS was a contributing employer to the Central States Pension Fund (“CSPF”) until 2007 at which time UPS withdrew from the CSPF. Under a collective bargaining agreement with the International Brotherhood of Teamsters (“IBT”), UPS agreed to provide coordinating benefits in the UPS/IBT Full Time Employee Pension Plan (“UPS/IBT Plan”) for UPS participants whose last employer was UPS and who had not retired as of January 1, 2008 (“the UPS Transfer Group”) in the event that benefits are reduced by the CSPF consistent with the terms of our withdrawal agreement with the CSPF. Under this agreement, benefits to the UPS Transfer Group cannot be reduced without our consent and can only be reduced in accordance with law. Subsequent to our withdrawal, the CSPF incurred extensive asset losses and indicated that it was projected to become insolvent. In such event, the CSPF benefits would be reduced to the legally permitted Pension Benefit Guaranty Corporation ("PBGC") limits, triggering the coordinating benefits provision in the collective bargaining agreement.

In March 2021, the American Rescue Plan Act ("ARPA") was enacted into law. The ARPA contains provisions that allow for qualifying multiemployer pension plans to apply for special financial assistance ("SFA") from the PBGC, which will be funded by the U.S. government. Following SFA approval, a qualifying multiemployer pension plan will receive a lump sum payment to enable it to continue paying unreduced pension benefits through 2051. The multiemployer plan is not obligated to repay the SFA. The ARPA is intended to prevent both the PBGC and certain financially distressed multiemployer pension plans, including the CSPF, from becoming insolvent through 2051. The CSPF submitted an application for SFA that was approved in December 2022 and, in January 2023, the CSPF received $35.8 billion from the PBGC.

We account for the potential obligation to pay coordinating benefits under ASC Topic 715, which requires us to provide a best estimate of various actuarial assumptions in measuring our pension benefit obligation at the December 31st measurement date. As of December 31, 2022, our best estimate of coordinating benefits that may be required to be paid by the UPS/IBT Plan after SFA funds have been exhausted was immaterial.

The value of our estimate for future coordinating benefits will continue to be influenced by a number of factors, including interpretations of the ARPA, future legislative actions, actuarial assumptions and the ability of the CSPF to sustain its long-term commitments. Actual events may result in a change in our best estimate of the projected benefit obligation. We will continue to assess the impact of these uncertainties in accordance with ASC Topic 715.

Collective Bargaining Agreements

We have more than 300,000 employees in the U.S. employed under a national master agreement and various supplemental agreements with local unions affiliated with the Teamsters. These agreements were scheduled to expire on July 31, 2023. On July 25, 2023, we reached a new tentative national master agreement with the Teamsters. On September 9, 2023, the agreement was fully ratified. The new agreement contains wage and benefit rate increases for both our part-time and full-time Teamster employees. Based on the most recent actuarial assumptions, the impact to the projected benefit obligation ("PBO") would be approximately $0.6 billion. These enhancements will be recognized at the plans' next measurement date, which is expected to be December 31, 2023, and are subject to actuarial assumptions at that date which may further impact the final PBO calculation.

We have approximately 10,000 employees in Canada employed under a collective bargaining agreement with the Teamsters which runs through July 31, 2025.

We have approximately 3,500 pilots who are employed under a collective bargaining agreement with the Independent Pilots Association. This collective bargaining agreement becomes amendable September 1, 2025.

We have approximately 1,800 airline mechanics who are covered by a collective bargaining agreement with Teamsters Local 2727 which becomes amendable November 1, 2026. In addition, approximately 3,100 of our auto and maintenance mechanics who are not employed under agreements with the Teamsters are employed under collective bargaining agreements with the International Association of Machinists and Aerospace Workers. These collective bargaining agreements run through July 31, 2024.

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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES

NOTES TO UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS

NOTE 8. GOODWILL AND INTANGIBLE ASSETS

The following table indicates the allocation of goodwill as of September 30, 2023 and December 31, 2022 (in millions):

	U.S. Domestic Package		International Package		Supply Chain Solutions		Consolidated
December 31, 2022:	$	847	$	492	$	2,884	$	4,223
Acquired	—		—		8		8
Impairments	—		—		(125)		(125)
Currency / Other	—		(5)		(4)		(9)
September 30, 2023:	$	847	$	487	$	2,763	$	4,097

We conducted our most recent goodwill impairment testing as of July 1, 2023 using both qualitative and quantitative methods. Our quantitative tests utilize a combination of the income and market approaches. In developing our valuation assumptions underlying the annual impairment testing, we determined that the cost of capital for our Roadie and Delivery Solutions reporting units had increased, driven by increases in the risk-free interest rate and volatility of the stock prices of market comparables. The results of our testing using these assumptions indicated that the carrying values of our Roadie and Delivery Solutions reporting units exceeded their estimated fair values.

As a result, for the third quarter of 2023, we recorded an impairment charge of $117 million ($103 million after tax, or $0.12 per diluted share) within Other Expenses in our Statement of Consolidated Income. This charge represented goodwill impairment of $56 million related to the Roadie reporting unit and $61 million related to Delivery Solutions, representing all of the goodwill associated with this reporting unit.

Additional changes in goodwill during the nine months ended September 30, 2023 resulted from:

•An increase in goodwill of $8 million, as part of purchase accounting for our acquisition of Bomi Group in the fourth quarter of 2022. Certain areas, including our estimates of non-current liabilities and tax positions, remain preliminary as of September 30, 2023.

•An immaterial impairment charge related to the closure of a trade management services business within Supply Chain Solutions.

•The remaining movements are due to the impact of changes in the value of the U.S. Dollar on the translation of non-U.S. Dollar goodwill balances.

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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES

NOTES TO UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS

The following is a summary of intangible assets as of September 30, 2023 and December 31, 2022 (in millions):

	Gross Carrying Amount		Accumulated Amortization		Net Carrying Value
September 30, 2023:
Capitalized software	$	5,637	$	(3,790)	$	1,847
Licenses	71		(43)		28
Franchise rights	261		(46)		215
Customer relationships	852		(489)		363
Trade name	124		(24)		100
Trademarks, patents and other	188		(53)		135
Amortizable intangible assets	$	7,133	$	(4,445)	$	2,688
Indefinite-lived intangible assets	204		—		204
Total Intangible Assets, Net	$	7,337	$	(4,445)	$	2,892
December 31, 2022:
Capitalized software	$	5,186	$	(3,500)	$	1,686
Licenses	55		(30)		25
Franchise rights	226		(37)		189
Customer relationships	872		(453)		419
Trade name	125		(8)		117
Trademarks, patents and other	183		(27)		156
Amortizable intangible assets	$	6,647	$	(4,055)	$	2,592
Indefinite-lived intangible assets	204		—		204
Total Intangible Assets, Net	$	6,851	$	(4,055)	$	2,796

A trade name and licenses with carrying values of $200 and $4 million, respectively, as of September 30, 2023 are deemed to be indefinite-lived intangible assets, and therefore are not amortized.

Our annual impairment testing indicated that the fair value of the indefinite-lived trade name associated with our truckload brokerage business remained greater than its carrying value by less than 10 percent. The carrying value of the trade name is $200 million. Our truckload brokerage business continues to be negatively impacted by market conditions, which has resulted in revenue declines. We continue to monitor business performance and external factors affecting our valuation assumptions for this trade name. There were no events or changes in circumstances as of September 30, 2023 that would indicate the carrying amount of our indefinite-lived intangible assets may be impaired as of the date of this report.

Impairment tests for finite-lived intangible assets are performed when a triggering event occurs that may indicate that the carrying value of the intangible asset may not be recoverable. Impairment charges for finite-lived intangible assets were $8 million for the three and nine months ended September 30, 2023. There were no impairment charges for finite-lived intangible assets for the three and nine months ended September 30, 2022.

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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES

NOTES TO UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS

NOTE 9. DEBT AND FINANCING ARRANGEMENTS

The carrying value of our outstanding debt obligations as of September 30, 2023 and December 31, 2022 consisted of the following (in millions):

	Principal Amount			Carrying Value
			Maturity	2023		2022
Commercial paper	$	461	2023-2024	$	458	$	—
Fixed-rate senior notes:
2.500% senior notes	$	—	2023	$	—	$	999
2.800% senior notes	500		2024	499		499
2.200% senior notes	400		2024	400		399
3.900% senior notes	1,000		2025	998		997
2.400% senior notes	500		2026	499		499
3.050% senior notes	1,000		2027	996		995
3.400% senior notes	750		2029	747		747
2.500% senior notes	400		2029	398		397
4.450% senior notes	750		2030	745		744
4.875% senior notes	900		2033	894		—
6.200% senior notes	1,500		2038	1,485		1,485
5.200% senior notes	500		2040	494		494
4.875% senior notes	500		2040	491		491
3.625% senior notes	375		2042	369		369
3.400% senior notes	500		2046	492		492
3.750% senior notes	1,150		2047	1,138		1,137
4.250% senior notes	750		2049	743		743
3.400% senior notes	700		2049	689		688
5.300% senior notes	1,250		2050	1,231		1,231
5.050% senior notes	1,100		2053	1,083		—
Floating-rate senior notes:
Floating-rate senior notes	—		2023	—		500
Floating-rate senior notes	1,566		2049-2073	1,549		1,027
Debentures:
7.620% debentures	276		2030	280		280
Pound Sterling notes:
5.500% notes	81		2031	81		79
5.125% notes	555		2050	527		521
Euro senior notes:
0.375% senior notes	741		2023	741		745
1.625% senior notes	741		2025	739		744
1.000% senior notes	530		2028	527		531
1.500% senior notes	530		2032	527		530
Canadian senior notes:
2.125% senior notes	556		2024	555		553
Finance lease obligations	425		2023-2046	425		390
Facility notes and bonds	320		2029-2045	320		320
Other debt	5		2023-2026	5		36
Total debt	$	21,312		21,125		19,662
Less: current maturities				(2,243)		(2,341)
Long-term debt				$	18,882	$	17,321

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NOTES TO UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS

Commercial Paper

We are authorized to borrow up to $10.0 billion under a U.S. commercial paper program and €5.0 billion (in a variety of currencies) under a European commercial paper program. As of September 30, 2023, we had $458 million outstanding under our U.S. commercial paper program, with an average interest rate of 5.32%. The amount of commercial paper outstanding is expected to fluctuate. As of September 30, 2023, we have classified the entire commercial paper balance as a current liability on our consolidated balance sheet. There was no commercial paper outstanding at December 31, 2022.

Debt Classification

We have classified certain floating-rate senior notes that are redeemable at the option of the note holder as long-term liabilities in our consolidated balance sheets, due to our intent and ability to refinance the debt if the put option is exercised.

Debt Repayments

During the nine months ended September 30, 2023, we repaid approximately $23 million of foreign-currency-denominated debt assumed in the Bomi Group acquisition.

On April 1, 2023, our 2.500% Senior Notes with a principal balance of $1.0 billion and our floating rate senior notes with a principal balance of $500 million matured and were repaid in full.

Debt Issuances

On February 23, 2023, we issued two series of notes in the principal amounts of $900 million and $1.1 billion. These notes bear interest at 4.875% and 5.050%, respectively, and mature on March 3, 2033 and March 3, 2053, respectively. Interest on the notes is payable semi-annually, beginning September 2023. Each series of notes is callable at our option at a redemption price equal to the greater of 100% of the principal amount, or the sum of the present values of scheduled payments of principal and interest, plus accrued and unpaid interest.

On March 7, 2023, we issued floating rate senior notes with a principal balance of $529 million. These notes bear interest at a rate equal to the compounded Secured Overnight Financing Rate ("SOFR") less 0.350% per year and mature on March 15, 2073. These notes are callable at various times after 30 years at a stated percentage of par value and are redeemable at the option of the note holders at various times after one year at a stated percentage of par value.

Reference Rate Reform

Our floating-rate senior notes that mature between 2049 and 2067 bore interest at rates that referenced the London Interbank Offer Rate ("LIBOR") for U.S. Dollars. As part of a broader program of reference rate reform, U.S. Dollar LIBOR rates ceased to be published after June 2023. Beginning July 1, 2023, we transitioned these notes to an alternative reference rate, SOFR, which was adopted in accordance with recommendations of the Alternative Reference Rates Committee.

Sources of Credit

We maintain two credit agreements with a consortium of banks. The first of these agreements provides revolving credit facilities of $1.0 billion, and expires on December 5, 2023. Amounts outstanding under this agreement bear interest at a periodic fixed rate equal to the term SOFR rate, plus 0.10% per annum and an applicable margin based on our then-current credit rating. The applicable margin from the credit pricing grid as of September 30, 2023 was 0.70%. Alternatively, a fluctuating rate of interest equal to the highest of (1) the rate of interest last quoted by The Wall Street Journal as the prime rate in the United States; (2) the Federal Funds effective rate plus 0.50%; or (3) the Adjusted Term SOFR Rate for a one-month interest period plus 1.00%, may be used at our discretion. We expect to renew this credit agreement in the fourth quarter of 2023 on substantially similar terms.

The second agreement provides revolving credit facilities of $2.0 billion, and expires on December 7, 2026. Amounts outstanding under this facility bear interest at a periodic fixed rate equal to the term SOFR rate plus 0.10% per annum and an applicable margin based on our then-current credit rating. The applicable margin from the credit pricing grid as of September 30, 2023 was 0.875%. Alternatively, a fluctuating rate of interest equal to the highest of (1) the rate of interest last quoted by The Wall Street Journal as the prime rate in the United States; (2) the Federal Funds effective rate plus 0.50%; or (3) the Adjusted Term SOFR Rate for a one-month interest period plus 1.00%, plus an applicable margin, may be used at our discretion.

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NOTES TO UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS

If the credit ratings established by Standard & Poor's and Moody's differ, the higher rating will be used, except in cases where the lower rating is two or more levels lower. In these circumstances, the rating one step below the higher rating will be used. We are also able to request advances under these facilities based on competitive bids for the applicable interest rate.

There were no amounts outstanding under these facilities as of September 30, 2023.

Debt Covenants

Our existing debt instruments and credit facilities subject us to certain financial covenants. As of September 30, 2023, and for all prior periods presented, we have satisfied these financial covenants. These covenants limit the amount of secured indebtedness that we may incur, and limit the amount of attributable debt in sale-leaseback transactions, to 10% of net tangible assets. As of September 30, 2023, 10% of net tangible assets was equivalent to $4.7 billion and we had no covered sale-leaseback transactions or secured indebtedness outstanding. We do not expect these covenants to have a material impact on our financial condition or liquidity.

Fair Value of Debt    

Based on the borrowing rates currently available to us for long-term debt with similar terms and maturities, the fair value of long-term debt, including current maturities, was approximately $19.8 and $18.2 billion as of September 30, 2023 and December 31, 2022, respectively. We utilized Level 2 inputs in the fair value hierarchy of valuation techniques to determine the fair value of all of our debt instruments.

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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES

NOTES TO UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS

NOTE 10. LEASES

We have finance and operating leases for real estate (primarily package centers, airport facilities and warehouses), aircraft and engines, information technology equipment, vehicles and various other equipment used in operating our business. Certain leases for real estate and aircraft contain options to purchase, extend or terminate the lease.

Aircraft

In addition to the aircraft that we own, we charter aircraft to handle package and cargo volume on certain international trade lanes and domestic routes. Due to the nature of these agreements, primarily being that either party can cancel the agreement with short notice, we have classified these as short-term leases. A majority of our long-term aircraft operating leases are operated by a third party to handle package and cargo volume in geographic regions where, due to government regulations, we are restricted from operating an airline.

Transportation equipment and other equipment

We enter into both long-term and short-term leases for transportation equipment to supplement our capacity or meet contractual demands. Some of these assets are leased on a month-to-month basis and the leases can be terminated without penalty. We also enter into equipment leases to increase capacity during periods of high demand. These leases are treated as short-term as the cumulative right of use is less than 12 months over the term of the contract.

Some of our transportation and technology equipment leases require us to make additional lease payments based on the underlying usage of the assets. Due to the variable nature of these costs, these are expensed as incurred and are not included in the right of use lease asset and associated lease obligation.

The components of lease expense for the three and nine months ended September 30, 2023 and 2022 were as follows (in millions):

	Three Months Ended  September 30,				Nine Months Ended  September 30,
	2023		2022		2023		2022
Operating lease costs	$	219	$	179	$	645	$	546
Finance lease costs:
Amortization of assets	31		28		88		84
Interest on lease liabilities	4		3		13		10
Total finance lease costs	35		31		101		94
Variable lease costs	63		62		203		194
Short-term lease costs	243		319		746		944
Total lease costs(1)	$	560	$	591	$	1,695	$	1,778
(1) This table excludes sublease income as it was not material for the three and nine months ended September 30, 2023 or 2022.

In addition to the lease costs disclosed in the table above, we monitor all lease categories for any indicators that the carrying value of the assets may not be recoverable. There were no impairments recognized during the three months ended September 30, 2023. We recognized $13 million of impairments during the nine months ended September 30, 2023. There were no material impairments recognized during the three or nine months ended September 30, 2022.

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NOTES TO UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS

Supplemental information related to leases and location within our consolidated balance sheets is as follows (in millions, except lease term and discount rate):

	September 30, 2023			December 31, 2022
Operating Leases:
Operating lease right-of-use assets	$	4,162		$	3,755
Current maturities of operating leases	$	664		$	621
Non-current operating leases	3,651			3,238
Total operating lease obligations	$	4,315		$	3,859
Finance Leases:
Property, plant and equipment, net	$	810		$	959
Current maturities of long-term debt, commercial paper and finance leases	$	86		$	92
Long-term debt and finance leases	339			298
Total finance lease obligations	$	425		$	390
Weighted average remaining lease term (in years):
Operating leases	11.0			10.8
Finance leases	8.1			8.4
Weighted average discount rate:
Operating leases	3.04		%	2.32		%
Finance leases	3.72		%	3.17		%

Supplemental cash flow information related to leases is as follows (in millions):

	Nine Months Ended  September 30,
	2023		2022
Cash paid for amounts included in measurement of obligations:
Operating cash flows from operating leases	$	627	$	523
Operating cash flows from finance leases	10		3
Financing cash flows from finance leases	101		123
Right-of-use assets obtained in exchange for lease obligations:
Operating leases	$	1,013	$	588
Finance leases	$	136	$	98

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NOTES TO UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS

Maturities of lease obligations as of September 30, 2023 were as follows (in millions):

	Finance Leases		Operating Leases
2023	$	32	$	180
2024	97		789
2025	74		713
2026	51		612
2027	44		532
Thereafter	212		2,323
Total lease payments	510		5,149
Less: Imputed interest	(85)		(834)
Total lease obligations	425		4,315
Less: Current obligations	(86)		(664)
Long-term lease obligations	$	339	$	3,651

As of September 30, 2023, we had $764 million of additional leases which had not commenced. These leases will commence between 2023 and 2025 when we are granted access to the property, such as when leasehold improvements are completed by the lessor or a certificate of occupancy is obtained.

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NOTES TO UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS

NOTE 11. LEGAL PROCEEDINGS AND CONTINGENCIES

We are involved in a number of judicial proceedings and other matters arising from the conduct of our business.

Although there can be no assurances as to the ultimate outcome, we have generally denied, or believe we have meritorious defenses and will deny, liability in all pending matters, including (except as otherwise noted herein) the matters described below, and we intend to vigorously defend each matter. We accrue amounts associated with legal proceedings when and to the extent a loss becomes probable and can be reasonably estimated. The actual costs of resolving legal proceedings may be substantially higher or lower than the amounts accrued on those claims.

For matters as to which we are not able to estimate a possible loss or range of losses, we are not able to determine whether any such loss will have a material impact on our operations or financial condition. For these matters, we have described the reasons that we are unable to estimate a possible loss or range of losses.

Judicial Proceedings

We are a defendant in a number of lawsuits filed in state and federal courts containing various class action allegations under state wage-and-hour laws. At this time, we do not believe that any loss associated with any such matter will have a material impact on our operations or financial condition. One of these matters, Hughes v. UPS Supply Chain Solutions, Inc. and United Parcel Service, Inc. had previously been certified as a class action in Kentucky state court. In the second quarter of 2019, the court granted our motion for judgment on the pleadings related to the wage-and-hour claims. The plaintiffs' appeal of this decision was denied. However, they were granted a discretionary review by the Kentucky Supreme Court. In the first quarter of 2023, the Kentucky Supreme Court ruled in our favor. Plaintiffs subsequently filed a motion for rehearing, which was denied.

In July 2023, another matter, Baker v. United Parcel Service, Inc. (DE) and United Parcel Service, Inc. (OH) was certified as a class action in federal court in the Eastern District of Washington. The plaintiff in this matter alleges that UPS violated the Uniformed Services Employment and Reemployment Rights Act. We are vigorously defending ourselves in this matter and believe that we have a number of meritorious defenses, and there are unresolved questions of law and fact that could be important to the ultimate resolution of this matter. Accordingly, at this time, we are not able to estimate a possible loss or range of loss that may result from this matter or to determine whether such loss, if any, would have a material adverse effect on our financial condition, results of operations or liquidity.

Other Matters

In August 2016, Spain’s National Markets and Competition Commission ("CNMC") announced an investigation into 10 companies in the commercial delivery and parcel industry, including UPS, related to alleged nonaggression agreements to allocate customers. In May 2017, we received a Statement of Objections issued by the CNMC. In July 2017, we received a Proposed Decision from the CNMC. In March 2018, the CNMC adopted a final decision, finding an infringement and imposing an immaterial fine on UPS. We appealed the decision. In December 2022, a trial court ruled against us. We have filed an appeal before the Spanish Supreme Court. We are vigorously defending ourselves and believe that we have a number of meritorious defenses. There are also unresolved questions of law that could be important to the ultimate resolution of this matter. We do not believe that any loss from this matter would have a material impact on our operations or financial condition.

We are a party in various other matters that arose in the normal course of business. We do not believe that the eventual resolution of these other matters (either individually or in the aggregate), including any reasonably possible losses in excess of current accruals, will have a material impact on our operations or financial condition.

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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES

NOTES TO UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS

NOTE 12. SHAREOWNERS' EQUITY

Capital Stock, Additional Paid-In Capital, Retained Earnings and Non-Controlling Interests

We are authorized to issue two classes of common stock, which are distinguished from each other primarily by their respective voting rights. Class A shares of UPS are entitled to 10 votes per share, whereas class B shares are entitled to one vote per share. Class A shares are primarily held by UPS employees and retirees, as well as trusts and descendants of the Company's founders, and these shares are fully convertible into class B shares at any time. Class B shares are publicly traded on the NYSE under the symbol “UPS”. Class A and B shares both have a $0.01 par value, and as of September 30, 2023, there were 4.6 billion class A shares and 5.6 billion class B shares authorized to be issued. Additionally, there are 200 million preferred shares authorized to be issued, with a par value of $0.01 per share. As of September 30, 2023, no preferred shares had been issued.

The following is a rollforward of our common stock, additional paid-in capital, retained earnings and non-controlling interests accounts for the three and nine months ended September 30, 2023 and 2022 (in millions, except per share amounts):

Three Months Ended September 30:	2023			2022
	Shares	Dollars		Shares	Dollars
Class A Common Stock
Balance at beginning of period	132	$	2	138	$	2
Stock award plans	1	—		(1)	—
Common stock issuances	1	—		1	—
Conversions of class A to class B common stock	(4)	—		(3)	—
Class A shares issued at end of period	130	$	2	135	$	2
Class B Common Stock
Balance at beginning of period	723	$	7	732	$	7
Common stock purchases	(5)	—		(5)	—
Conversions of class A to class B common stock	4	—		3	—
Class B shares issued at end of period	722	$	7	730	$	7
Additional Paid-In Capital
Balance at beginning of period		$	—		$	573
Stock award plans		14			233
Common stock purchases		(123)			(903)
Common stock issuances		115			97
Other (1)		(6)			—
Balance at end of period		$	—		$	—
Retained Earnings
Balance at beginning of period		$	21,584		$	18,958
Net income attributable to common shareowners		1,127			2,584
Dividends ($1.62 and $1.52 per share) (2)		(1,384)			(1,316)
Common stock purchases		(627)			(48)
Other		(1)			(1)
Balance at end of period		$	20,699		$	20,177
Non-Controlling Interest
Balance at beginning of period		$	18		$	21
Change in non-controlling interest		(6)			(1)
Balance at end of period		$	12		$	20
(1) Includes a 1% excise tax applicable to share repurchases. (2) The dividend per share amount is the same for both class A and class B common stock. Dividends included $43 and $41 million as of September 30, 2023 and 2022, respectively, that were settled in shares of class A common stock.

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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES

NOTES TO UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS

Nine Months Ended September 30:	2023			2022
	Shares	Dollars		Shares	Dollars
Class A Common Stock:
Balance at beginning of period	134	$	2	138	$	2
Stock award plans	4	—		5	—
Common stock issuances	2	—		2	—
Conversions of class A to class B common stock	(10)	—		(10)	—
Class A shares issued at end of period	130	$	2	135	$	2
Class B Common Stock:
Balance at beginning of period	725	$	7	732	$	7
Common stock purchases	(13)	—		(12)	—
Conversions of class A to class B common stock	10	—		10	—
Class B shares issued at end of period	722	$	7	730	$	7
Additional Paid-In Capital:
Balance at beginning of period		$	—		$	1,343
Stock award plans		391			410
Common stock purchases		(750)			(2,146)
Common stock issuances		370			393
Other (1)		(11)			—
Balance at end of period		$	—		$	—
Retained Earnings:
Balance at beginning of period		$	21,326		$	16,179
Net income attributable to controlling interests		5,103			8,095
Dividends ($4.86 and $4.56 per share) (2)		(4,230)			(4,049)
Common stock purchases		(1,500)			(48)
Other		—			—
Balance at end of period		$	20,699		$	20,177
Non-Controlling Interests:
Balance at beginning of period		$	17		$	16
Change in non-controlling interest		(5)			4
Balance at end of period		$	12		$	20
(1) Includes a 1% excise tax applicable to share repurchases. (2) The dividend per share amount is the same for both class A and class B common stock. Dividends include $196 and $207 million as of September 30, 2023 and 2022, respectively, that were settled in shares of class A common stock.

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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES

NOTES TO UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS

We repurchased 4.4 and 12.8 million shares of class B common stock for $750 million and $2.3 billion during the three and nine months ended September 30, 2023, respectively. We repurchased 4.9 and 11.6 million shares of class B common stock for $951 million and $2.2 billion during the three and nine months ended September 30, 2022, respectively. These repurchases were completed as follows:

•In August 2021, the Board of Directors authorized the company to repurchase up to $5.0 billion of class A and class B common stock (the "2021 Authorization"). For the nine months ended months ended September 30, 2023, we repurchased 0.5 million shares of class B common stock for $82 million under this authorization. The share repurchases discussed above for the three and nine months ended September 30, 2022, were completed under this authorization.

•In January 2023, the Board of Directors terminated the 2021 Authorization and approved a new share repurchase authorization for $5.0 billion of class A and class B common stock (the "2023 Authorization"). For the three and nine months ended September 30, 2023, we repurchased 4.4 and 12.3 million shares for $750 million and $2.2 billion, respectively, under the 2023 Authorization. As of September 30, 2023, we had $2.8 billion available under this repurchase authorization.

We do not anticipate further share repurchases in 2023.

Future share repurchases may be in the form of accelerated share repurchase programs, open market purchases or other methods we deem appropriate. The timing of share repurchases will depend upon market conditions. Unless terminated earlier by the Board of Directors, this program will expire when we have purchased all shares authorized for repurchase under the program.

Movements in additional paid-in capital in respect of stock award plans comprise accruals for unvested awards, offset by adjustments for awards that vest during the period.

Accumulated Other Comprehensive Income (Loss)

We recognize activity in other comprehensive income for foreign currency translation adjustments, unrealized holding gains and losses on available-for-sale securities, unrealized gains and losses from derivatives that qualify as hedges of cash flows and unrecognized pension and postretirement benefit costs. The activity in accumulated other comprehensive income (loss) for the three and nine months ended September 30, 2023 and 2022 was as follows (in millions):

Three Months Ended September 30:	2023		2022
Foreign Currency Translation Gain (Loss), Net of Tax:
Balance at beginning of period	$	(1,346)	$	(1,447)
Translation adjustment (net of tax effect of $0 and $4)	(96)		(263)
Balance at end of period	(1,442)		(1,710)
Unrealized Gain (Loss) on Marketable Securities, Net of Tax:
Balance at beginning of period	(20)		(8)
Current period changes in fair value (net of tax effect of $(1) and $(1))	(2)		(4)
Reclassification to earnings (net of tax effect of $0 and $0)	—		1
Balance at end of period	(22)		(11)
Unrealized Gain (Loss) on Cash Flow Hedges, Net of Tax:
Balance at beginning of period	10		260
Current period changes in fair value (net of tax effect of $44 and $110)	138		350
Reclassification to earnings (net of tax effect of $(8) and $(21))	(27)		(69)
Balance at end of period	121		541
Unrecognized Pension and Postretirement Benefit Costs, Net of Tax:
Balance at beginning of period	(218)		(2,056)
Reclassification to earnings (net of tax effect of $7 and $5)	21		18
Balance at end of period	(197)		(2,038)
Accumulated other comprehensive income (loss) at end of period	$	(1,540)	$	(3,218)

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NOTES TO UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS

Nine Months Ended September 30:	2023		2022
Foreign currency translation gain (loss), net of tax:
Balance at beginning of period	$	(1,446)	$	(1,162)
Translation adjustment (net of tax effect of $(13) and $11)	1		(548)
Reclassification to earnings (net of tax effect of $0 and $0)	3		—
Balance at end of period	(1,442)		(1,710)
Unrealized gain (loss) on marketable securities, net of tax:
Balance at beginning of period	(11)		(1)
Current period changes in fair value (net of tax effect of $(5) and $(3))	(13)		(11)
Reclassification to earnings (net of tax effect of $1 and $0)	2		1
Balance at end of period	(22)		(11)
Unrealized gain (loss) on cash flow hedges, net of tax:
Balance at beginning of period	167		(17)
Current period changes in fair value (net of tax effect of $22 and $222)	69		705
Reclassification to earnings (net of tax effect of $(36) and $(46))	(115)		(147)
Balance at end of period	121		541
Unrecognized pension and postretirement benefit costs, net of tax:
Balance at beginning of period	(259)		(2,098)
Net actuarial gain (loss) resulting from remeasurements of plan assets and liabilities (net of tax effect of $0 and $11)	—		31
Reclassification to earnings (net of tax effect of $20 and $8)	62		29
Balance at end of period	(197)		(2,038)
Accumulated other comprehensive income (loss) at end of period	$	(1,540)	$	(3,218)

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NOTES TO UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS

Detail of the gains (losses) reclassified from accumulated other comprehensive income (loss) to the statements of consolidated income for the three and nine months ended September 30, 2023 and 2022 is as follows (in millions):

	Amount Reclassified from AOCI(1)				Affected Line Item in the Income Statement
Three Months Ended September 30:	2023		2022
Unrealized Gain (Loss) on Marketable Securities:
Realized gain (loss) on sale of securities	$	—	$	(1)	Investment income and other
Income tax (expense) benefit	—		—		Income tax expense
Impact on net income	—		(1)		Net income
Unrealized Gain (Loss) on Cash Flow Hedges:
Interest rate contracts	(6)		(4)		Interest expense
Foreign currency exchange contracts	41		94		Revenue
Income tax (expense) benefit	(8)		(21)		Income tax expense
Impact on net income	27		69		Net income
Unrecognized Pension and Postretirement Benefit Costs:
Prior service costs	(28)		(23)		Investment income and other
Income tax (expense) benefit	7		5		Income tax expense
Impact on net income	(21)		(18)		Net income
Total amount reclassified for the period	$	6	$	50	Net income
(1) Accumulated other comprehensive income (loss)

	Amount Reclassified from AOCI(1)				Affected Line Item in the Income Statement
Nine Months Ended September 30:	2023		2022
Unrealized Gain (Loss) on Foreign Currency Translation:
Realized gain (loss) on business wind-down	$	(3)	$	—	Other expenses
Income tax (expense) benefit	—		—		Income tax expense
Impact on net income	(3)		—		Net income
Unrealized gain (loss) on marketable securities:
Realized gain (loss) on sale of securities	(3)		(1)		Investment income and other
Income tax (expense) benefit	1		—		Income tax expense
Impact on net income	(2)		(1)		Net income
Unrealized gain (loss) on cash flow hedges:
Interest rate contracts	(9)		(9)		Interest expense
Foreign currency exchange contracts	160		202		Revenue
Income tax (expense) benefit	(36)		(46)		Income tax expense
Impact on net income	115		147		Net income
Unrecognized pension and postretirement benefit costs:
Prior service costs	(82)		(70)		Investment income and other
Curtailment of benefit obligation	—		33		Investment income and other
Income tax (expense) benefit	20		8		Income tax expense
Impact on net income	(62)		(29)		Net income
Total amount reclassified for the period	$	48	$	117	Net income
(1) Accumulated other comprehensive income (loss)

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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES

NOTES TO UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS

Deferred Compensation Obligations and Treasury Stock

We maintain a deferred compensation plan whereby certain employees were previously able to elect to defer the gains on stock option exercises by deferring the shares received upon exercise into a rabbi trust. The shares held in this trust are classified as treasury stock, and the liability to participating employees is classified as a deferred compensation obligation within Shareowners’ Equity in the consolidated balance sheets. The number of shares needed to settle the liability for deferred compensation obligations is included in the denominator in both the basic and diluted earnings per share calculations. Employees are generally no longer able to defer the gains from stock options exercised.

Activity in the deferred compensation program for the three and nine months ended September 30, 2023 and 2022 was as follows (in millions):

	2023			2022
Three Months Ended September 30:	Shares	Dollars		Shares	Dollars
Deferred Compensation Obligations:
Balance at beginning of period		$	9		$	12
Reinvested dividends		—			—
Benefit payments		—			—
Balance at end of period		$	9		$	12
Treasury Stock:
Balance at beginning of period	—	$	(9)	—	$	(12)
Reinvested dividends	—	—		—	—
Benefit payments	—	—		—	—
Balance at end of period	—	$	(9)	—	$	(12)

	2023			2022
Nine Months Ended September 30:	Shares	Dollars		Shares	Dollars
Deferred Compensation Obligations:
Balance at beginning of period		$	13		$	16
Reinvested dividends		—			1
Benefit payments		(4)			(5)
Balance at end of period		$	9		$	12
Treasury Stock:
Balance at beginning of period	—	$	(13)	—	$	(16)
Reinvested dividends	—	—		—	(1)
Benefit payments	—	4		—	5
Balance at end of period	—	$	(9)	—	$	(12)

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NOTES TO UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS

NOTE 13. SEGMENT INFORMATION

We have two reportable segments: U.S. Domestic Package and International Package, which are together referred to as our global small package operations. Our remaining businesses are reported as Supply Chain Solutions. Global small package operations represent our most significant business and are broken down into regional operations around the world. Regional operations managers are responsible for both domestic and export products within their geographic area. Supply Chain Solutions comprises the results of non-reportable operating segments that do not meet the quantitative and qualitative criteria of a reportable segment as defined under ASC Topic 280 – Segment Reporting.

U.S. Domestic Package

U.S. Domestic Package operations include the time-definite delivery of letters, documents and packages throughout the United States.

International Package

International Package operations include delivery to more than 200 countries and territories worldwide, including shipments wholly outside the United States, as well as shipments with either origin or destination outside the United States. Our International Package reporting segment includes our operations in Europe, the Indian sub-continent, the Middle East and Africa ("EMEA"), Canada and Latin America (together "Americas") and Asia.

Supply Chain Solutions

Supply Chain Solutions includes our Forwarding, Logistics, UPS Mail Innovations, Coyote, Healthcare and other businesses. Our Forwarding, Logistics and UPS Mail Innovations businesses provide services in more than 200 countries and territories worldwide and include international air and ocean freight forwarding, customs brokerage, distribution and post-sales services, mail and consulting services. Coyote offers truckload brokerage services primarily in the United States. Our Healthcare businesses provide supply chain solutions to the healthcare and life sciences industries. Other businesses within Supply Chain Solutions include The UPS Store, UPS Capital, Roadie and Delivery Solutions.

In evaluating financial performance, we focus on operating profit as a segment’s measure of profit or loss. Operating profit is before investment income (expense) and other, interest expense and income tax expense. Certain expenses are allocated between the segments using activity-based costing methods. These activity-based costing methods require us to make estimates that impact the amount of each expense category that is attributed to each segment. Changes in these estimates directly impact the amount of expense allocated to each segment, and therefore the operating profit of each reporting segment. Our allocation methodologies are refined periodically, as necessary, to reflect changes in our businesses. There were no significant changes to our allocation methodologies in the third quarter or year-to-date periods.

Results of operations for the three and nine months ended September 30, 2023 and 2022 were as follows (in millions):

	Three Months Ended  September 30,				Nine Months Ended  September 30,
	2023		2022		2023		2022
Revenue:
U.S. Domestic Package	$	13,660	$	15,374	$	43,043	$	45,957
International Package	4,267		4,799		13,225		14,748
Supply Chain Solutions	3,134		3,988		9,773		12,600
Consolidated revenue	$	21,061	$	24,161	$	66,041	$	73,305
Operating Profit:
U.S. Domestic Package	$	571	$	1,666	$	3,639	$	5,157
International Package	630		997		2,341		3,306
Supply Chain Solutions	142		450		684		1,436
Consolidated operating profit	$	1,343	$	3,113	$	6,664	$	9,899

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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES

NOTES TO UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS

NOTE 14. EARNINGS PER SHARE

The earnings per share amounts are the same for class A and class B common shares as the holders of each class are legally entitled to equal per-share distributions whether through dividends or in liquidation.

The following table sets forth the computation of basic and diluted earnings per share for the three and nine months ended September 30, 2023 and 2022 (in millions, except per share amounts):

	Three Months Ended  September 30,				Nine Months Ended  September 30,
	2023		2022		2023		2022
Numerator:
Net income attributable to common shareowners	$	1,127	$	2,584	$	5,103	$	8,095
Denominator:
Weighted average shares	853		867		856		870
Vested portion of restricted units	4		3		4		3
Denominator for basic earnings per share	857		870		860		873
Effect of dilutive securities:
Restricted units	1		2		1		2
Stock options	—		—		—		1
Denominator for diluted earnings per share	858		872		861		876
Basic earnings per share(1)	$	1.31	$	2.97	$	5.93	$	9.27
Diluted earnings per share(1)	$	1.31	$	2.96	$	5.92	$	9.24
(1) Earnings per share is computed using unrounded amounts.

Diluted earnings per share for the three and nine months ended September 30, 2023 and 2022 excluded the effect of 0.2 and 0.1 million shares of common stock, respectively, that may be issued upon the exercise of employee stock options because such effect would be antidilutive.

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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES

NOTES TO UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS

NOTE 15. DERIVATIVE INSTRUMENTS AND RISK MANAGEMENT

Risk Management Policies

Changes in fuel prices, interest rates and foreign currency exchange rates impact our results of operations and we actively monitor these exposures. Where deemed appropriate, to manage the impact of these exposures on earnings and/or cash flows, we may enter into a variety of derivative financial instruments. We do not hold or issue derivative financial instruments for trading or speculative purposes.

Credit Risk Management

The forward contracts, swaps and options discussed below contain an element of risk that the counterparties may be unable to meet the terms of the agreements. We seek to minimize such risk exposures for these instruments by limiting the counterparties to banks and financial institutions that meet established credit guidelines. We may further manage credit risk through the use of zero threshold bilateral collateral provisions and/or early termination rights utilizing master netting arrangements, whereby cash is exchanged based on the net fair value of derivatives associated with each counterparty.

As of September 30, 2023 and December 31, 2022, we held cash collateral of $382 and $534 million, respectively, under these agreements. This collateral is included in Cash and cash equivalents in the consolidated balance sheets and is unrestricted. As of September 30, 2023 and December 31, 2022, no collateral was required to be posted with our counterparties.

Types of Hedges

Commodity Risk Management

Currently, the fuel surcharges that we apply in our domestic and international package businesses are the primary means of reducing the risk of adverse fuel price changes on our business. In order to mitigate the impact of fuel surcharges imposed on us by outside carriers, we regularly adjust the rates we charge for our freight brokerage services.

Foreign Currency Risk Management

To protect against the reduction in value of forecasted foreign currency cash flows from our international package business, we maintain a foreign currency cash flow hedging program. Our most significant foreign currency exposures relate to the Euro, British Pound Sterling, Canadian Dollar, Chinese Renminbi and Hong Kong Dollar. We generally designate and account for these contracts as cash flow hedges of anticipated foreign currency denominated revenue.

We may also hedge portions of our anticipated cash settlements of principal and interest on certain foreign currency denominated debt. We generally designate and account for these contracts as cash flow hedges of forecasted foreign currency denominated transactions.

We hedge our net investment in certain foreign operations with foreign currency denominated debt instruments.

Interest Rate Risk Management

We may use a combination of derivative instruments to manage the fixed and floating interest rate mix of our total debt portfolio and related overall cost of borrowing.

We generally designate and account for interest rate swaps that convert fixed-rate interest payments into floating-rate interest payments as fair value hedges of the associated debt instruments. We designate and account for interest rate swaps that convert floating-rate interest payments into fixed-rate interest payments as cash flow hedges of the forecasted payment obligations.

We may periodically hedge the forecasted fixed-coupon interest payments associated with anticipated debt offerings by using forward starting interest rate swaps, interest rate locks or similar derivatives.

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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES

NOTES TO UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS

Outstanding Positions

As of September 30, 2023 and December 31, 2022, the notional amounts of our outstanding derivative positions were as follows (in millions):

		September 30, 2023	December 31, 2022
Currency hedges:
Euro	EUR	3,837	4,115
British Pound Sterling	GBP	682	856
Canadian Dollar	CAD	1,518	1,598
Hong Kong Dollar	HKD	2,669	4,261
Interest rate hedges:
Floating to Fixed Interest Rate Swaps	USD	—	28

As of September 30, 2023 and December 31, 2022, we had no outstanding commodity hedge positions.

Balance Sheet Recognition

The following table indicates the location in the consolidated balance sheets where our derivative assets and liabilities have been recognized, the fair value hierarchy level applicable to each derivative type and the related fair values of those derivatives.

We have master netting arrangements with substantially all of our counterparties giving us the right of offset for our derivative positions. However, we have not elected to offset the fair value positions of our derivative contracts recorded in the consolidated balance sheets. The columns labeled Net Amounts if Right of Offset had been Applied indicate the potential net fair value positions by type of contract and location in the consolidated balance sheets had we elected to apply the right of offset as of September 30, 2023 and December 31, 2022 (in millions):

		Fair Value Hierarchy Level	Gross Amounts Presented in Consolidated Balance Sheets				Net Amounts if Right of Offset had been Applied
Asset Derivatives	Balance Sheet Location		September 30, 2023		December 31, 2022		September 30, 2023		December 31, 2022
Derivatives designated as hedges:
Foreign currency exchange contracts	Other current assets	Level 2	$	171	$	174	$	166	$	171
Foreign currency exchange contracts	Other non-current assets	Level 2	172		250		161		226
Derivatives not designated as hedges:
Foreign currency exchange contracts	Other current assets	Level 2	—		1		—		1
Total Asset Derivatives			$	343	$	425	$	327	$	398

		Fair Value Hierarchy Level	Gross Amounts Presented in Consolidated Balance Sheets				Net Amounts if Right of Offset had been Applied
Liability Derivatives	Balance Sheet Location		September 30, 2023		December 31, 2022		September 30, 2023		December 31, 2022
Derivatives designated as hedges:
Foreign currency exchange contracts	Other current liabilities	Level 2	$	5	$	3	$	—	$	—
Foreign currency exchange contracts	Other non-current liabilities	Level 2	11		24		—		—
Interest rate contracts	Other non-current liabilities	Level 2	—		5		—		5
Total Liability Derivatives			$	16	$	32	$	—	$	5

Our foreign currency exchange rate and interest rate derivatives are largely comprised of over-the-counter derivatives, which are primarily valued using pricing models that rely on market observable inputs such as yield curves, foreign currency exchange rates and investment forward prices; therefore, these derivatives are classified as Level 2.

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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES

NOTES TO UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS

Balance Sheet Location of Hedged Item in Fair Value Hedges    

The following table indicates the amounts that were recorded in the consolidated balance sheets related to cumulative basis adjustments for fair value hedges as of September 30, 2023 and December 31, 2022 (in millions):

Line Item in the Consolidated Balance Sheets in Which the Hedged Item is Included	Carrying Amount of Hedged Liabilities		Cumulative Amount of Fair Value Hedge Adjustments		Carrying Amount of Hedged Liabilities		Cumulative Amount  of Fair Value Hedge Adjustments
	September 30, 2023		September 30, 2023		December 31, 2022		December 31, 2022
Long-term debt and finance leases	$	280	$	5	$	280	$	5

Income Statement and AOCI Recognition of Designated Hedges

The following table indicates the amount of gains (losses) that have been recognized in the statements of consolidated income for fair value and cash flow hedges, as well as the associated gain (loss) for the underlying hedged item for fair value hedges for the three and nine months ended September 30, 2023 and 2022 (in millions):

	Three Months Ended September 30,
Location and Amount of Gain (Loss) Recognized in Income on Fair Value and Cash Flow Hedging Relationships	2023						2022
	Revenue		Interest Expense		Investment Income and Other		Revenue		Interest Expense		Investment Income and Other
Gain or (loss) on fair value hedging relationships:
Interest Contracts:
Hedged items	$	—	$	—	$	—	$	—	$	(1)	$	—
Derivatives designated as hedging instruments	—		—		—		—		1		—
Gain or (loss) on cash flow hedging relationships:
Interest Contracts:
Amount of gain or (loss) reclassified from accumulated other comprehensive income	—		(6)		—		—		(4)		—
Foreign Currency Exchange Contracts:
Amount of gain or (loss) reclassified from accumulated other comprehensive income	41		—		—		94		—		—
Total amounts of income and expense line items presented in the statement of income in which the effects of fair value or cash flow hedges are recorded	$	41	$	(6)	$	—	$	94	$	(4)	$	—

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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES

NOTES TO UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS

	Nine Months Ended September 30,
	2023						2022
Location and Amount of Gain (Loss) Recognized in Income on Fair Value and Cash Flow Hedging Relationships	Revenue		Interest Expense		Investment Income and Other		Revenue		Interest Expense		Investment Income and Other
Gain (loss) on fair value hedging relationships:
Interest Rate Contracts:
Hedged items	$	—	$	—	$	—	$	—	$	10	$	—
Derivatives designated as hedging instruments	—		—		—		—		(10)		—
Gain (loss) on cash flow hedging relationships:
Interest Rate Contracts:
Amount of gain (loss) reclassified from accumulated other comprehensive income	—		(9)		—		—		(9)		—
Foreign Currency Exchange Contracts:
Amount of gain (loss) reclassified from accumulated other comprehensive income	160		—		—		202		—		—
Total amounts of income and expense line items presented in the statement of income in which the effects of fair value or cash flow hedges are recorded	$	160	$	(9)	$	—	$	202	$	(9)	$	—

The following table indicates the amount of gains (losses) that have been recognized in AOCI for the three and nine months ended September 30, 2023 and 2022 for those derivatives designated as cash flow hedges (in millions):

Three Months Ended September 30:
Derivative Instruments in Cash Flow Hedging Relationships	Amount of Gain (Loss) Recognized in AOCI on Derivatives
	2023		2022
Interest rate contracts	$	—	$	1
Foreign currency exchange contracts	182		459
Total	$	182	$	460
Nine Months Ended September 30:
Derivative Instruments in Cash Flow Hedging Relationships	Amount of Gain (Loss) Recognized in AOCI on Derivatives
	2023		2022
Interest rate contracts	$	—	$	5
Foreign currency exchange contracts	91		922
Total	$	91	$	927

As of September 30, 2023, there were $160 million of pre-tax gains related to cash flow hedges deferred in AOCI that are expected to be reclassified to income over the 12-month period ending September 30, 2024. The actual amounts that will be reclassified to income over the next 12 months will vary from this amount as a result of changes in market conditions. The maximum term over which we are hedging exposures to the variability of cash flows is approximately 3 years.

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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES

NOTES TO UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS

The following table indicates the amount of gains (losses) that have been recognized in AOCI within foreign currency translation adjustment for the three and nine months ended September 30, 2023 and 2022 for those instruments designated as net investment hedges (in millions):

Three Months Ended September 30:
Non-derivative Instruments in Net Investment Hedging Relationships	Amount of Gain (Loss) Recognized in AOCI on Debt
	2023		2022
Foreign currency denominated debt	$	103	$	209
Total	$	103	$	209
Nine Months Ended September 30:
Non-derivative Instruments in Net Investment Hedging Relationships	Amount of Gain (Loss) Recognized in AOCI on Debt
	2023		2022
Foreign currency denominated debt	$	5	$	436
Total	$	5	$	436

Income Statement Recognition of Non-Designated Derivative Instruments

Derivative instruments that are not designated as hedges are recorded at fair value with unrealized gains and losses reported in earnings each period. Cash flows from the settlement of derivative instruments appear in the statement of consolidated cash flows within the same categories as the cash flows of the hedged item.

We may periodically terminate interest rate swaps and foreign currency exchange forward contracts or enter into offsetting swap and foreign currency positions with different counterparties. As part of this process, we de-designate our original hedge relationship.

Amounts recorded in the statements of consolidated income related to fair value changes and settlements of interest rate swaps and foreign currency forward contracts not designated as hedges for the three and nine months ended September 30, 2023 and 2022 (in millions) were as follows:

Derivative Instruments Not Designated in Hedging Relationships	Location of Gain (Loss) Recognized in Income	Amount of Gain (Loss) Recognized in Income
		2023		2022
Three Months Ended September 30:
Foreign currency exchange contracts	Investment income and other	$	(4)	$	(45)
Total		$	(4)	$	(45)
Nine Months Ended September 30:
Foreign currency exchange contracts	Investment income and other	$	(1)	$	(131)
Total		$	(1)	$	(131)

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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES

NOTES TO UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS

NOTE 16. INCOME TAXES

Our third-quarter effective tax rate decreased to 11.1% as compared to 21.0% in the prior year (21.6% year to date compared to 21.8% in 2022). The year-over-year decrease was driven by favorable U.S. Treasury guidance on utilization of foreign tax credits, decreases in uncertain tax positions as a result of resolution of global tax audits and adjustments to our tax balances to reflect our recently filed tax returns.

We have recognized liabilities for uncertain tax positions and we reevaluate these uncertain tax positions on a quarterly basis. A number of years may elapse before an uncertain tax position is audited and ultimately settled. It is difficult to predict the ultimate outcome or the timing of resolution for uncertain tax positions. It is reasonably possible that the amount of unrecognized tax benefits could significantly increase or decrease within the next twelve months, however, an estimate of the range of reasonably possible outcomes cannot be made. Items that may cause changes to unrecognized tax benefits include the allowance or disallowance of deductions, the timing of deductions and the allocation of income and expense between tax jurisdictions. Any changes could result from the settlement of ongoing litigation, the completion of ongoing examinations, the expiration of statutes of limitations or other unforeseen circumstances.

During the third quarter of 2023, we recognized an income tax benefit of $15 million related to a one-time compensation payment of $61 million. This income tax benefit was generated at a higher average tax rate than the U.S. federal statutory tax rate due to the effect of U.S. state and local taxes.

Also in the third quarter of 2023, we recorded goodwill impairment charges of $117 million ($125 million year to date). As a result, we recorded an additional income tax benefit of $14 million ($16 million year to date). This income tax benefit was generated at a lower average tax rate than the U.S. federal statutory tax rate due to a portion of the goodwill impairment charge not being deductible for tax purposes.

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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES

NOTES TO UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS

NOTE 17. TRANSFORMATION STRATEGY COSTS

We are undertaking an enterprise-wide transformation of our organization that includes initiatives, as well as changes in processes and technology, that impact global direct and indirect operating costs. During the third quarter of 2023, we reduced staff to better align direct headcount with volumes. As of September 30, 2023, we recorded an accrual for separation costs of $90 million on the consolidated balance sheet. We currently expect approximately $26 million to be paid by December 31, 2023 and the remainder to be paid during the first quarter of 2024.

The table below presents transformation strategy costs for the three and nine months ended September 30, 2023 and 2022 (in millions):

	Three Months Ended  September 30,				Nine Months Ended  September 30,
	2023		2022		2023		2022
Transformation Strategy Costs:
Compensation and benefits	$	80	$	15	$	178	$	71
Total other expenses	14		21		58		61
Total Transformation Strategy Costs	$	94	$	36	$	236	$	132
Income Tax Benefit from Transformation Strategy Costs	(24)		(9)		(57)		(31)
After-Tax Transformation Strategy Costs	$	70	$	27	$	179	$	101

The income tax effects of transformation strategy costs are calculated by multiplying the amount of the adjustments by the statutory tax rates applicable in each tax jurisdiction.

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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES

NOTES TO UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS

NOTE 18. SUBSEQUENT EVENTS

In the third quarter of 2023, we entered into an agreement to acquire MNX Global Logistics, a global time-critical and temperature-sensitive logistics provider. This acquisition is expected to enhance our capabilities in time-critical logistics, including healthcare and related industries and is expected to close in the fourth quarter of 2023, subject to regulatory approval.

Also in the third quarter of 2023, we entered into a separate agreement to acquire Happy Returns, a technology-focused company that provides innovative end-to-end return services. This acquisition will expand our returns portfolio and provide a consolidated returns solution for our enterprise retail customers. This acquisition was closed on November 1, 2023.

The aggregate purchase price for both acquisitions will be approximately $1.3 billion. These acquisitions are not expected to exceed 10% of operating income.

42

Item 2.Management’s Discussion and Analysis of Financial Condition and Results of Operations

Overview

As the world’s premier package delivery company and leading provider of global supply chain management solutions, we seek to provide industry-leading service to our customers by combining our digital capabilities with our global integrated network and diversified portfolio. Our Customer First, People Led, Innovation Driven strategy is enabling us to stay focused on our core business and invest to grow in the most attractive parts of the market, like healthcare and with small- and medium-sized businesses ("SMBs").

We have taken a number of steps in furtherance of our strategy in the third quarter of 2023. We entered into an agreement to acquire MNX Global Logistics, a global time-critical and temperature-sensitive logistics provider, which we anticipate will close during the fourth quarter. We also entered into an agreement to acquire Happy Returns, a technology-focused company that provides innovative end-to-end return services. This acquisition closed on November 1st.

In addition, in early September, our International Brotherhood of Teamsters employees fully ratified a new national master agreement. In total, wage and benefit rates combined with all other contract provisions will increase union cost at a 3.3% compounded annual growth rate over the five-year term of the contract, with the majority of the increase in the first and fifth years. Importantly, this contract provides us significant certainty around labor, and we have retained the ability to implement technology to further drive productivity inside our buildings, which is expected to help offset cost increases.

Throughout the third quarter, we continued deploying our Smart Package Smart Facility RFID technology to reduce package car loading errors and improve efficiency in deliveries. As of September 30, 2023, this technology was installed in most of our U.S. facilities. In Supply Chain Solutions, we began implementing robotic technology to unload packages more efficiently.

For the quarter and year-to-date periods, macroeconomic headwinds, including persistent global inflation, geopolitical tensions and changes in consumer behavior, together with volume diversion resulting from our labor negotiations with the Teamsters, have contributed to a challenging operating environment. Internationally, demand continued to decline in Asia while economic conditions in Europe remained challenging.

These factors led to volume declines in our global small package operations for both the quarter and year to date, and we anticipate that they will continue to impact us in the fourth quarter, although we have experienced week-over-week U.S. volume growth since the ratification of our contract with the Teamsters.

Faced with this challenging external environment during the quarter, we continued our focus on adjusting our network to match volume levels and delivering industry-leading service to our customers. Additionally, we remained disciplined in our capital allocation practices by returning cash to shareowners through both a dividend and share repurchases, and by reinvesting in our business. We do not anticipate further share repurchases in 2023.

We have two reportable segments: U.S. Domestic Package and International Package. Our remaining businesses are reported as Supply Chain Solutions.

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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND

RESULTS OF OPERATIONS

Highlights of our consolidated results, which are discussed in more detail below, include:

	Three Months Ended  September 30,						Change				Nine Months Ended  September 30,						Change
	2023			2022			$		%		2023			2022			$		%
Revenue (in millions)	$	21,061		$	24,161		$	(3,100)	(12.8)	%	$	66,041		$	73,305		$	(7,264)	(9.9)	%
Operating Expenses (in millions)	19,718			21,048			(1,330)		(6.3)	%	59,377			63,406			(4,029)		(6.4)	%
Operating Profit (in millions)	$	1,343		$	3,113		$	(1,770)	(56.9)	%	$	6,664		$	9,899		$	(3,235)	(32.7)	%
Operating Margin	6.4		%	12.9		%					10.1		%	13.5		%
Net Income (in millions)	$	1,127		$	2,584		$	(1,457)	(56.4)	%	$	5,103		$	8,095		$	(2,992)	(37.0)	%
Basic Earnings Per Share	$	1.31		$	2.97		$	(1.66)	(55.9)	%	$	5.93		$	9.27		$	(3.34)	(36.0)	%
Diluted Earnings Per Share	$	1.31		$	2.96		$	(1.65)	(55.7)	%	$	5.92		$	9.24		$	(3.32)	(35.9)	%
Operating Days	63			64							191			192
Average Daily Package Volume (in thousands)	20,425			22,900					(10.8)	%	21,109			23,083					(8.6)	%
Average Revenue Per Piece	$	13.81		$	13.58		$	0.23	1.7	%	$	13.82		$	13.52		$	0.30	2.2	%

•Revenue and average daily package volume in our global small package operations decreased for both the quarter and year to date, with declines in both commercial and residential shipments across all of our products. These declines were primarily the result of the macroeconomic conditions and labor-related uncertainties described above, as well as a reduction in fuel surcharge revenue driven by declines in fuel prices.

•Operating expenses decreased for both the quarter and year to date, driven by a reduction in purchased transportation in Supply Chain Solutions and reductions in fuel expense in our small package operations, as well as the impact of our ongoing productivity initiatives.

•Operating profit and operating margin decreased for both the quarter and year to date, as revenue declines were greater than operating expense reductions.

•We reported third quarter net income of $1.1 billion and diluted earnings per share of $1.31 ($5.1 billion and $5.92 per diluted share for the year-to-date period). Adjusted diluted earnings per share were $1.57 for the third quarter ($6.31 per diluted share year to date) after adjusting for the after-tax impacts of:

◦transformation strategy costs of $70 million, or $0.09 per diluted share, for the third quarter ($179 million and $0.21 per diluted share year to date);

◦goodwill impairment charges of $103 million, or $0.12 per diluted share, for the third quarter ($109 million and $0.13 per diluted share year to date); and

◦a one-time compensation payment of $46 million, or $0.05 per diluted share, for the third quarter and year to date.

In the U.S. Domestic Package segment, revenue declines for the quarter and year to date were driven by lower volume and fuel surcharge revenue. These were somewhat offset by revenue per piece growth due to increases in base rates and changes in product and customer mix. Expenses for the quarter and year to date decreased, primarily due to declines in fuel expense, purchased transportation and management compensation expense.

In our International Package segment, revenue declines for the quarter and year to date were driven by lower volume and declines in fuel and demand-related surcharges. These were slightly offset by the impact of base rate increases. Expense decreases for the quarter and year to date were primarily driven by lower fuel and purchased transportation expense as a result of volume declines and lower fuel prices.

In Supply Chain Solutions, revenue decreases for the quarter and year to date were driven by volume and market rate declines in Forwarding that were slightly offset by growth in Logistics, including the impact of the Bomi Group acquisition that occurred in the fourth quarter of 2022. Expenses decreased for the quarter and year to date, primarily driven by lower purchased transportation in Forwarding. This was slightly offset by expense increases within Logistics.

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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND

RESULTS OF OPERATIONS

Supplemental Information - Items Affecting Comparability

We supplement the reporting of our financial information determined under generally accepted accounting principles in the United States ("GAAP") with certain non-GAAP financial measures.

Adjusted financial measures should be considered in addition to, and not as an alternative for, our reported results prepared in accordance with GAAP. Our adjusted financial measures do not represent a comprehensive basis of accounting and therefore may not be comparable to similarly titled measures reported by other companies.

Adjusted amounts reflect the following (in millions):

	Three Months Ended  September 30,				Nine Months Ended  September 30,
Non-GAAP Adjustments	2023		2022		2023		2022
Operating Expenses:
Transformation Strategy Costs	$	94	$	36	$	236	$	132
Goodwill and Asset Impairments, and Divestiture Charges	117		—		125		—
One-Time Compensation Payment	61		—		61		—
Total Adjustments to Operating Expenses	$	272	$	36	$	422	$	132
Other Income and (Expense):
Defined Benefit Plan (Gains) Losses	$	—	$	—	$	—	$	(33)
Total Adjustments to Other Income and (Expense)	$	—	$	—	$	—	$	(33)
Total Adjustments to Income Before Income Taxes	$	272	$	36	$	422	$	99
Income Tax (Benefit) Expense:
Transformation Strategy Costs	$	(24)	$	(9)	$	(57)	$	(31)
Goodwill and Asset Impairments, and Divestiture Charges	(14)		—		(16)		—
One-Time Compensation Payment	(15)		—		(15)		—
Defined Benefit Plan (Gains) Losses	—		—		—		9
Total Adjustments to Income Tax (Benefit) Expense	$	(53)	$	(9)	$	(88)	$	(22)
Total Adjustments to Net Income	$	219	$	27	$	334	$	77

Transformation Charges, and Goodwill, Asset Impairment and Divestiture Charges

We supplement the presentation of our operating profit, operating margin, income before income taxes, net income and earnings per share with non-GAAP measures that exclude the impact of charges related to transformation activities, and goodwill, asset impairment and divestiture charges. We believe excluding the impact of these charges better enables users of our financial statements to view and evaluate underlying business performance from the perspective of management. We do not consider these costs when evaluating the operating performance of our business units, making decisions to allocate resources or in determining incentive compensation awards. For more information regarding transformation activities, see note 17 to the unaudited, consolidated financial statements and for goodwill impairment charges, see note 8 to the unaudited, consolidated financial statements.

One-Time Compensation Payment

We supplement the presentation of our operating profit, operating margin, income before income taxes, net income and earnings per share with non-GAAP measures that exclude the impact of a one-time payment made to certain U.S.-based, non-union part-time supervisors following the ratification of our labor agreement with the Teamsters. We do not expect this or similar payments to recur. We believe excluding the impact of this one-time payment better enables users of our financial statements to view and evaluate underlying business performance from the same perspective as management.

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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND

RESULTS OF OPERATIONS

Foreign Currency Exchange Rate Changes and Hedging Activities

We supplement the reporting of revenue, revenue per piece and operating profit with adjusted measures that exclude the period-over-period impact of foreign currency exchange rate changes and hedging activities. We believe currency-neutral revenue, revenue per piece and operating profit information allows users of our financial statements to understand growth trends in our products and results. We evaluate the performance of International Package and Supply Chain Solutions on this currency-neutral basis.

Currency-neutral revenue, revenue per piece and operating profit are calculated by dividing current period reported U.S. Dollar revenue, revenue per piece and operating profit by the current period average exchange rates to derive current period local currency revenue, revenue per piece and operating profit. The derived amounts are then multiplied by the average foreign currency exchange rates used to translate the comparable results for each month in the prior year period (including the period-over-period impact of foreign currency hedging activities). The difference between the current period reported U.S. Dollar revenue, revenue per piece and operating profit and the derived current period U.S. Dollar revenue, revenue per piece and operating profit is the period-over-period impact of currency fluctuations.

Defined Benefit Plan Gains and Losses

We incur certain employment-related expenses associated with pension and postretirement medical benefits. These pension and postretirement medical benefits costs for company-sponsored defined benefit plans are calculated using various actuarial assumptions and methodologies, including discount rates, expected returns on plan assets, healthcare cost trend rates, inflation, compensation increase rates, mortality rates and coordination of benefits with plans not sponsored by UPS. Actuarial assumptions are reviewed on an annual basis, unless circumstances require an interim remeasurement of any of our plans.

We recognize changes in the fair value of plan assets and net actuarial gains and losses in excess of a 10% corridor (defined as 10% of the greater of the fair value of plan assets or the plan's projected benefit obligation), as well as gains and losses resulting from plan curtailments and settlements, for our pension and postretirement defined benefit plans immediately as part of Investment income and other in the statements of consolidated income. We supplement the presentation of our income before income taxes, net income and earnings per share with adjusted measures that exclude the impact of these gains and losses and the related income tax effects. We believe excluding these defined benefit plan gains and losses provides important supplemental information by removing the volatility associated with plan amendments and short-term changes in market interest rates, equity values and similar factors.

During the first quarter of 2022, we amended the UPS Canada Ltd. Retirement Plan to cease future benefit accruals effective December 31, 2023. As a result, we remeasured the plan's assets and benefit obligation resulting in a curtailment gain of $33 million ($24 million after-tax) for the nine months ended September 30, 2022.

For additional information, refer to note 7 to the unaudited, consolidated financial statements.

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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND

RESULTS OF OPERATIONS

Results of Operations - Segment Review

The results and discussions that follow are reflective of how management monitors and evaluates the performance of our segments as defined in note 13 to the unaudited, consolidated financial statements.

Certain operating expenses are allocated between our reporting segments using activity-based costing methods. These activity-based costing methods require us to make estimates that impact the amount of each expense category that is attributed to each segment. Changes in these estimates directly impact the amount of expense allocated to each segment and therefore the operating profit of each reporting segment. Our allocation methodologies are refined periodically, or as necessary to reflect changes in our businesses. There were no significant changes to our allocation methodologies in the third quarter or year-to-date periods.

As a normal part of managing of our air network, we routinely idle aircraft and engines temporarily for maintenance or to adjust network capacity. As a result of the reduction in volumes experienced during the quarter, we identified additional opportunities to temporarily idle aircraft within our network in order to better match capacity with current demand. Temporarily idled assets are classified as held-and-used, and we continue to record depreciation expense for these assets. As of September 30, 2023, we had nine aircraft temporarily idled for an average period of approximately four months. We expect these aircraft to return to revenue service.

We test goodwill and other indefinite-lived intangible assets for impairment annually at July 1st and at other dates on an interim basis if an event occurs or circumstances change that would indicate that it is more likely than not that the carrying value thereof may be impaired. Testing goodwill and other indefinite-lived intangible assets for impairment requires that we make a number of significant assumptions, including assumptions related to future revenues, costs, capital expenditures, working capital, our cost of capital and market comparables. We are also required to make assumptions relating to our overall business and operating strategy, and the regulatory and market environment. Actual results that differ from, changes in, or the use of different, assumptions may adversely affect the fair value of a reporting unit, which may in turn require us to recognize an impairment charge.

We conducted our most recent goodwill impairment testing as of July 1, 2023. In developing our valuation assumptions underlying the annual impairment testing, we determined that the cost of capital for our Roadie and Delivery Solutions reporting units had increased, driven by increases in the risk-free interest rate and volatility of the stock prices of market comparables. The results of our testing using these assumptions indicated that the carrying values of our Roadie and Delivery Solutions reporting units exceeded their estimated fair values.

As a result, for the third quarter of 2023, we recorded an impairment charge of $117 million ($103 million after tax, or $0.12 per diluted share) within Other Expenses in our Statement of Consolidated Income. This charge represented goodwill impairment of $56 million related to the Roadie reporting unit and $61 million related to Delivery Solutions, which represents all of the goodwill associated with this reporting unit.

Additionally, our annual impairment testing indicated that the fair value of the indefinite-lived trade name associated with our truckload brokerage business remained greater than its carrying value by less than 10 percent. The carrying value of the trade name is $200 million. Our truckload brokerage business continues to be negatively impacted by market conditions, which has resulted in revenue declines. We continue to monitor business performance and external factors affecting our valuation assumptions for this trade name.

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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND

RESULTS OF OPERATIONS

U.S. Domestic Package

	Three Months Ended September 30,						Change				Nine Months Ended  September 30,						Change
	2023			2022			$		%		2023			2022			$		%
Average Daily Package Volume (in thousands):
Next Day Air	1,679			1,932					(13.1)	%	1,699			1,929					(11.9)	%
Deferred	1,078			1,341					(19.6)	%	1,102			1,417					(22.2)	%
Ground	14,529			16,266					(10.7)	%	15,102			16,309					(7.4)	%
Total Average Daily Package Volume	17,286			19,539					(11.5)	%	17,903			19,655					(8.9)	%
Average Revenue Per Piece:
Next Day Air	$	22.42		$	21.62		$	0.80	3.7	%	$	22.31		$	21.39		$	0.92	4.3	%
Deferred	16.61			15.28			1.33		8.7	%	16.59			15.15			1.44		9.5	%
Ground	11.10			10.94			0.16		1.5	%	11.20			10.83			0.37		3.4	%
Total Average Revenue Per Piece	$	12.54		$	12.29		$	0.25	2.0	%	$	12.59		$	12.18		$	0.41	3.4	%
Operating Days in Period	63			64							191			192
Revenue (in millions):
Next Day Air	$	2,372		$	2,673		$	(301)	(11.3)	%	$	7,240		$	7,923		$	(683)	(8.6)	%
Deferred	1,128			1,311			(183)		(14.0)	%	3,491			4,123			(632)		(15.3)	%
Ground	10,160			11,390			(1,230)		(10.8)	%	32,312			33,911			(1,599)		(4.7)	%
Total Revenue	$	13,660		$	15,374		$	(1,714)	(11.1)	%	$	43,043		$	45,957		$	(2,914)	(6.3)	%
Operating Expenses (in millions):
Operating Expenses	$	13,089		$	13,708		$	(619)	(4.5)	%	$	39,404		$	40,800		$	(1,396)	(3.4)	%
Transformation Strategy Costs	(33)			(20)			(13)		65.0	%	(134)			(89)			(45)		50.6	%
One-Time Compensation Payment	(61)			—			(61)		N/A		(61)			—			(61)		N/A
Adjusted Operating Expense	$	12,995		$	13,688		$	(693)	(5.1)	%	$	39,209		$	40,711		$	(1,502)	(3.7)	%
Operating Profit (in millions) and Operating Margin:
Operating Profit	$	571		$	1,666		$	(1,095)	(65.7)	%	$	3,639		$	5,157		$	(1,518)	(29.4)	%
Adjusted Operating Profit	$	665		$	1,686		$	(1,021)	(60.6)	%	$	3,834		$	5,246		$	(1,412)	(26.9)	%
Operating Margin	4.2		%	10.8		%					8.5		%	11.2		%
Adjusted Operating Margin	4.9		%	11.0		%					8.9		%	11.4		%

Revenue

The change in revenue was due to the following factors:

	Volume		Rates / Product Mix		Fuel Surcharge		Total Revenue Change
Revenue Change Drivers:
Third quarter 2023 vs. 2022	(12.9)	%	4.7	%	(2.9)	%	(11.1)	%
Year to date 2023 vs. 2022	(9.4)	%	4.6	%	(1.5)	%	(6.3)	%

In both the three and nine month periods, revenue was negatively impacted by having one less operating day in the third quarter of 2023.

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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND

RESULTS OF OPERATIONS

Volume

Average daily volume decreased in the third quarter and year to date, with reductions in both residential and commercial shipments. In both periods, challenging external conditions, including persistent inflation, geopolitical tensions and changes in consumer behavior contributed to overall volume declines. Volume was also negatively impacted for both the quarter and year-to-date periods by our labor negotiations with the Teamsters. Following ratification of the contract in September, we began to experience week-over-week increases in volume. We anticipate that average daily volume will decline in the fourth quarter relative to the comparative period, but will increase compared to the third quarter of 2023.

Business-to-consumer shipments declined 13.4% in the third quarter (down 10.1% year to date), primarily due to a reduction in discretionary consumer spending as a result of the macroeconomic environment discussed above, as well as the impact of our labor negotiations with the Teamsters. In both periods, residential volume declines from SMBs were lower than from our large customers, which was partially due to continued growth in our Digital Access Program. Volume from our largest customer declined for both the third quarter and year to date as planned under our contract terms.

Business-to-business shipments declined 9.0% in the third quarter (down 7.3% year to date), primarily as a result of declines from our large customers in industry sectors that are sensitive to macroeconomic factors discussed above. Uncertainty around our Teamsters contract also negatively impacted volume in both periods. Returns volume declined in the third quarter, but remained relatively flat year to date. We anticipate that our acquisition of Happy Returns will accelerate returns volume growth.

Within our Air products, average daily volume decreased across all customer segments for both the quarter and year to date. These declines resulted from continued execution under the contract terms with our largest customer as planned, as well as from other customers making cost trade-offs and utilizing the enhanced speed in our ground network.

Ground residential and Ground commercial average daily volume decreases of 12.3% and 8.7%, respectively, for the quarter (down 8.0% and 6.7%, respectively, year to date) were primarily attributable to volume declines from a number of large customers due to the macroeconomic factors discussed above.

Rates and Product Mix

Air and Ground rates increased an average of 6.9% in December 2022. Revenue per piece from our Air and Ground products increased for the quarter and year to date, resulting from base rate increases and additional pricing actions, as well as favorable changes in customer mix and, for the third quarter, a favorable shift in product mix. Declines in fuel surcharges negatively impacted revenue per piece in both periods.

We anticipate the year-over-year revenue per piece growth rate will improve in the fourth quarter relative to the third quarter of 2023, as anticipated declines in fuel surcharge revenue are expected to be more than offset by the impact of the base rate increases and additional pricing actions.

Fuel Surcharges

We apply a fuel surcharge on our domestic air and ground services that adjusts weekly. Our air fuel surcharge is based on the U.S. Department of Energy's ("DOE") Gulf Coast spot price for a gallon of kerosene-type fuel, and our ground fuel surcharge is based on the DOE's On-Highway Diesel Fuel price.

Fuel surcharge revenue decreased $459 million for the quarter (down $724 million year to date), driven by reductions in price per gallon and the impact of lower volume. Based on the current commodity market outlook, we expect a continued year-over-year reduction in fuel surcharge revenue in the fourth quarter.

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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND

RESULTS OF OPERATIONS

Operating Expenses

Operating expenses and adjusted operating expenses decreased for both the quarter and year to date. Our pickup and delivery costs decreased $210 million in the third quarter (down $479 million year to date), the costs of operating our integrated air and ground network decreased $439 million in the third quarter (down $1.0 billion year to date) and our package sorting costs decreased $88 million in the third quarter (down $198 million year to date). These decreases were partially offset by an increase of $44 million in other indirect operating costs in the third quarter (up $200 million year to date). In addition to the impact of one less operating day in 2023, the overall decrease in operating expenses was primarily due to:

•Lower compensation expense for both the quarter and year-to-date periods due to a reduction in direct union labor hours resulting from volume declines, as well as the impact of incentive compensation program design changes implemented in the fourth quarter of 2022 and reductions in management headcount. These decreases were partially offset by the impact of the first-year contractual rate increase under our new Teamsters contract that became effective August 1st.

•A reduction in purchased transportation costs for both the quarter and year to date, resulting from lower overall volumes and a reduction in ground volume handled by third-party carriers, as well as the impact of continued strategic initiatives.

•Lower fuel expense driven by lower volume and decreases in the price of jet fuel, diesel and gasoline which we expect to continue in the fourth quarter.

Notwithstanding the factors discussed above, total cost per piece increased 9.7% for the quarter (up 6.6% year to date), and adjusted cost per piece increased 8.9% for the quarter (up 6.3% year to date), driven by overall reductions in volume. We anticipate the cost per piece growth rate will moderate in the fourth quarter relative to the third quarter of 2023, driven by volume growth, additional network improvements and productivity initiatives, as well as further reductions in fuel cost.

Operating Profit and Margin

Operating profit decreased $1.1 billion in the third quarter (down $1.5 billion year to date), with operating margin decreasing 660 basis points to 4.2% (down 270 basis points to 8.5% year to date) as revenue declines were greater than operating expense reductions. Adjusted operating profit decreased $1.0 billion in the third quarter (down $1.4 billion year to date), with adjusted operating margin decreasing 610 basis points to 4.9% (down 250 basis points to 8.9% year to date).

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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND

RESULTS OF OPERATIONS

International Package

	Three Months Ended  September 30,						Change				Nine Months Ended  September 30,						Change
	2023			2022			$		%		2023			2022			$		%
Average Daily Package Volume (in thousands):
Domestic	1,524			1,677					(9.1)	%	1,571			1,729					(9.1)	%
Export	1,615			1,684					(4.1)	%	1,635			1,699					(3.8)	%
Total Average Daily Package Volume	3,139			3,361					(6.6)	%	3,206			3,428					(6.5)	%
Average Revenue Per Piece:
Domestic	$	7.73		$	7.31		$	0.42	5.7	%	$	7.66		$	7.43		$	0.23	3.1	%
Export	33.09			34.77			(1.68)		(4.8)	%	33.26			35.26			(2.00)		(5.7)	%
Total Average Revenue Per Piece	$	20.78		$	21.07		$	(0.29)	(1.4)	%	$	20.72		$	21.22		$	(0.50)	(2.4)	%
Operating Days in Period	63			64							191			192
Revenue (in millions):
Domestic	$	742		$	785		$	(43)	(5.5)	%	$	2,299		$	2,465		$	(166)	(6.7)	%
Export	3,367			3,747			(380)		(10.1)	%	10,387			11,501			(1,114)		(9.7)	%
Cargo and Other	158			267			(109)		(40.8)	%	539			782			(243)		(31.1)	%
Total Revenue	$	4,267		$	4,799		$	(532)	(11.1)	%	$	13,225		$	14,748		$	(1,523)	(10.3)	%
Operating Expenses (in millions):
Operating Expenses	$	3,637		$	3,802		$	(165)	(4.3)	%	$	10,884		$	11,442		$	(558)	(4.9)	%
Transformation Strategy Costs	(45)			(7)			(38)		542.9	%	(42)			(22)			(20)		90.9	%
Adjusted Operating Expenses	$	3,592		$	3,795		$	(203)	(5.3)	%	$	10,842		$	11,420		$	(578)	(5.1)	%
Operating Profit (in millions) and Operating Margin:
Operating Profit	$	630		$	997		$	(367)	(36.8)	%	$	2,341		$	3,306		$	(965)	(29.2)	%
Adjusted Operating Profit	$	675		$	1,004		$	(329)	(32.8)	%	$	2,383		$	3,328		$	(945)	(28.4)	%
Operating Margin	14.8		%	20.8		%					17.7		%	22.4		%
Adjusted Operating Margin	15.8		%	20.9		%					18.0		%	22.6		%
Currency Benefit / (Cost) – (in millions)*:
Revenue							$	43									$	(152)
Operating Expenses							(75)										37
Operating Profit							$	(32)									$	(115)
* Net of currency hedging; amount represents the change in currency translation compared to the prior year.

Revenue

The change in revenue was due to the following:

	Volume		Rates / Product Mix		Fuel Surcharge		Currency		Total Revenue Change
Revenue Change Drivers:
Third quarter 2023 vs. 2022	(8.4)	%	(0.1)	%	(3.5)	%	0.9	%	(11.1)	%
Year to date 2023 vs. 2022	(7.0)	%	0.6	%	(2.9)	%	(1.0)	%	(10.3)	%

In both the three and nine month periods, revenue was negatively impacted by having one less operating day in the third quarter of 2023.

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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND

RESULTS OF OPERATIONS

Volume

Average daily volume for domestic and export products decreased for the third quarter and year to date. Business-to-consumer volume decreased 11.5% for the third quarter (down 9.8% year to date) as persistent inflation and high interest rates continued to impact consumer demand. These factors and increased levels of U.S. inventory also negatively impacted business-to-business volume, which decreased 4.7% for the third quarter (down 5.2% year to date). Volume from large customers and SMBs declined in both periods, driven by declines from the retail, manufacturing and technology sectors. We expect year-over-year declines in average daily volume to continue through the fourth quarter.

Export volume decreased for the quarter and year to date, driven by declines in intra-Europe and Asia activity. These were partially offset by an increase in volume in the Americas region. The volume declines in intra-Europe and Asia trade lanes were primarily due to lower consumer spending as a result of challenging economic conditions. The Asia to U.S. trade lane was also negatively impacted by high inventory levels in the United States.

Our premium products saw volume decline 11.3% for the third quarter (down 10.0% year to date), primarily in our Worldwide and Transborder Express Saver products. These declines resulted from shifts in customer product preferences, macroeconomic conditions and lower import demand from U.S. consumers. Volume in our non-premium products decreased 2.6% for the third quarter (down 1.5% year to date), driven by declines in Transborder Standard and Worldwide Expedited. These declines were primarily due to the macroeconomic conditions described above.

Macroeconomic conditions also impacted Domestic volume, which declined for both the third quarter and year to date, driven by declines in Europe and Canada.

Rates and Product Mix

In December 2022, we implemented an average 6.9% net increase in base and accessorial rates for international shipments originating in the United States. Rate changes for shipments originating outside the U.S. are made throughout the year and vary by geographic market.

Total revenue per piece decreased 1.4% for the quarter (down 2.4% year to date), primarily due to declines in fuel and demand-related surcharges and unfavorable shifts in product mix. These declines were partially offset by base rate increases and, for the third quarter, favorable currency movements. Year to date, currency negatively impacted revenue per piece. Excluding the impact of currency, revenue per piece decreased 2.4% in the quarter (down 1.2% year to date). In the fourth quarter, we anticipate overall revenue per piece will be relatively flat compared to the same period last year.

Export revenue per piece decreased 4.8% for the quarter (down 5.7% year to date). Decreases were driven by changes in product mix, primarily a decline in our Worldwide products. In both periods, these decreases were slightly offset by base rate increases. Excluding the impact of currency, export revenue per piece decreased 5.4% in the quarter (down 4.7% year to date).

Domestic revenue per piece increased 5.7% for the quarter (up 3.1% year to date), primarily due to customer mix. Currency movements favorably impacted revenue per piece for the quarter, but were unfavorable for the year. Excluding the impact of currency, domestic revenue per piece increased 2.9% for the quarter (up 5.1% year to date).

Fuel Surcharges

The fuel surcharge we apply to international air services originating inside or outside the U.S. is largely indexed to the DOE's Gulf Coast spot price for a gallon of kerosene-type jet fuel. The fuel surcharges for ground services originating outside the U.S. are indexed to fuel prices in the region or country where the shipment originates.

Total international fuel surcharge revenue decreased $156 million for the quarter (down $450 million year to date), primarily driven by a decrease in price per gallon and the impact of volume declines. Based on our current commodity market outlook, we expect fuel surcharge revenue in the fourth quarter to remain below the same period last year.

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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND

RESULTS OF OPERATIONS

Operating Expenses

Operating expenses and adjusted operating expenses decreased for both the third quarter and year to date. This was primarily due to reductions in the cost of operating our integrated international air and ground network, which decreased $277 million for the quarter and $594 million year to date, driven by lower fuel prices as well as a reduction in air charters and aircraft block hours. We anticipate that fuel prices in the fourth quarter will remain lower than in the prior year.

These reductions were slightly offset by increases in our pickup and delivery costs of $29 million for the quarter (down $9 million year to date) and our other indirect costs, which increased $39 million for the quarter (up $24 million year to date). We also incurred additional employee separation costs as we made staffing adjustments to reduce overhead and better align direct labor headcount with volume.

Operating Profit and Margin

As a result of the factors described above, operating profit decreased $367 million for the third quarter (down $965 million year to date), with operating margin decreasing 600 basis points to 14.8% (down 470 basis points to 17.7% year to date). Adjusted operating profit decreased $329 million for the third quarter (down $945 million year to date), while adjusted operating margin decreased 510 basis points to 15.8% (down 460 basis points to 18.0% year to date).

Substantially all of our operations in Russia and Belarus were suspended in March 2022. Subsequently, we have commenced liquidation of our Small Package and Forwarding and Logistics subsidiaries in these countries. We expect to complete this process in early 2024. Substantially all of our operations in Ukraine remain indefinitely suspended. These actions have not had, and are not expected to have, a material impact on us.

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RESULTS OF OPERATIONS

Supply Chain Solutions

	Three Months Ended  September 30,						Change				Nine Months Ended  September 30,						Change
	2023			2022			$		%		2023			2022			$		%
Revenue (in millions):
Forwarding	$	1,327		$	2,162		$	(835)	(38.6)	%	$	4,217		$	7,140		$	(2,923)	(40.9)	%
Logistics	1,430			1,302			128		9.8	%	4,271			3,843			428		11.1	%
Other	377			524			(147)		(28.1)	%	1,285			1,617			(332)		(20.5)	%
Total Revenue	$	3,134		$	3,988		$	(854)	(21.4)	%	$	9,773		$	12,600		$	(2,827)	(22.4)	%
Operating Expenses (in millions):
Operating Expenses	$	2,992		$	3,538		$	(546)	(15.4)	%	$	9,089		$	11,164		$	(2,075)	(18.6)	%
Transformation Strategy Costs	(16)			(9)			(7)		77.8	%	(60)			(21)			(39)		185.7	%
Goodwill and Asset Impairments, and Divestiture Charges	(117)			—			(117)		N/A		(125)			—			(125)		N/A
Adjusted Operating Expenses:	$	2,859		$	3,529		$	(670)	(19.0)	%	$	8,904		$	11,143		$	(2,239)	(20.1)	%
Operating Profit (in millions) and Operating Margin:
Operating Profit	$	142		$	450		$	(308)	(68.4)	%	$	684		$	1,436		$	(752)	(52.4)	%
Adjusted Operating Profit	$	275		$	459		$	(184)	(40.1)	%	$	869		$	1,457		$	(588)	(40.4)	%
Operating Margin	4.5		%	11.3		%					7.0		%	11.4		%
Adjusted Operating Margin	8.8		%	11.5		%					8.9		%	11.6		%
Currency Benefit / (Cost) – (in millions)*:
Revenue							$	24									$	(33)
Operating Expenses							(30)										35
Operating Profit							$	(6)									$	2
* Amount represents the change in currency translation compared to the prior year.

	Three Months Ended  September 30,				Change				Nine Months Ended  September 30,				Change
	2023		2022		$		%		2023		2022		$		%
Adjustments to Operating Expenses (in millions):
Transformation Strategy Costs
Forwarding	$	14	$	1	$	13	1,300.0	%	$	38	$	9	$	29	322.2	%
Logistics	1		7		(6)		(85.7)	%	21		9		12		133.3	%
Other	1		1		—		—	%	1		3		(2)		(66.7)	%
Total Transformation Strategy Costs	$	16	$	9	$	7	77.8	%	$	60	$	21	$	39	185.7	%
Goodwill and Asset Impairments, and Divestiture Charges
Forwarding	$	—	$	—	$	—	N/A		$	8	$	—	$	8	N/A
Logistics	—		—		—		N/A		—		—		—		N/A
Other	117		—		117		N/A		117		—		117		N/A
Total Goodwill and Asset Impairments, and Divestitures Charges	$	117	$	—	$	117	N/A		$	125	$	—	$	125	N/A
Total Adjustments to Operating Expenses	$	133	$	9	$	124	1,377.8	%	$	185	$	21	$	164	781.0	%

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RESULTS OF OPERATIONS

Revenue

Total revenue in Supply Chain Solutions decreased for both the third quarter and year to date. This was primarily due to declines in our Forwarding business as macroeconomic conditions drove declines in customer activity, while increased capacity led to lower market rates.

•International airfreight revenue decreased approximately $290 million for the quarter (down $1.1 billion year to date). Customer demand remained weak, particularly on Asia export lanes for the first half of the year, and capacity growth continued to outpace demand. These factors drove down the rates we charge for services in both the quarter and year-to-date periods and we anticipate that they will continue to pressure rates in the fourth quarter.

•Revenue in our truckload brokerage business decreased $295 million for the quarter (down $1.1 billion year to date) due to lower volume and a continued decline in market rates. We remained focused on our revenue quality initiatives and, as a result, were able to grow volume from SMBs during both the third quarter and year-to-date periods.

•The remaining reduction in revenue, for both the quarter and year to date, was attributable to our ocean freight forwarding business. Market rates declined in both periods, particularly on the Asia to U.S. lane, driven by challenging macroeconomic conditions and the impact of additional capacity entering the market. While volume decreases negatively impacted revenue year to date, volume growth in the third quarter slightly offset the impact of lower market rates. We expect revenue to remain challenged in the fourth quarter as capacity increases are expected to continue to outpace demand.

Within our Logistics businesses, healthcare logistics revenue increased $138 million for the third quarter (up $342 million year to date). The acquisition of Bomi Group in the fourth quarter of 2022 drove $97 million of the increase for the quarter ($291 million year to date) and we also experienced growth across our other healthcare operations. Revenue in mail services increased $19 million for the quarter (up $122 million year to date) as a result of volume growth, rate increases and a favorable shift in product characteristics. The growth in healthcare and mail services was partially offset by declines in our other distribution operations for both the third quarter and year to date.

Revenue from the other businesses within Supply Chain Solutions decreased for both the quarter and year to date, driven by a reduction of $92 million (down $307 million year to date) in transition services provided to the acquirer of UPS Freight as we continue to wind down these arrangements. Third-quarter revenue was also negatively impacted by lower volumes from service contracts with the U.S. Postal Service. These reductions were partially offset by higher revenue from our digital businesses for both the third quarter and year to date.

Operating Expenses

Total operating expenses and total adjusted operating expenses for Supply Chain Solutions decreased for both the quarter and year to date.

Forwarding operating expenses decreased $687 million for the quarter (down $2.4 billion year to date). This primarily resulted from a reduction of approximately $650 million in purchased transportation expense for the quarter (down approximately $2.3 billion year to date) due to lower volumes and market rates across our forwarding businesses. We expect these conditions to persist as we move through the fourth quarter, resulting in lower purchased transportation costs.

Logistics operating expenses increased $121 million for the quarter (up $388 million year to date), driven by the impact of the acquisition of Bomi Group, which was responsible for $107 million of the increase ($317 million year to date). Purchased transportation costs in mail services were relatively flat for the quarter but increased $67 million year to date due to volume and rate increases and shifts in product characteristics.

Expenses in the other businesses within Supply Chain Solutions decreased for both the quarter and year to date, largely driven by a reduction in costs incurred to procure transportation for, and provide transition services to, the acquirer of UPS Freight. Transportation costs related to our contracts with the U.S. Postal Service decreased during the third quarter as a result of lower volumes. These decreases were partially offset by goodwill impairment charges and higher operating costs within our digital businesses.

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MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND

RESULTS OF OPERATIONS

Operating Profit and Margin

As a result of the factors described above, total operating profit decreased $308 million for the third quarter (down $752 million year to date) with operating margin decreasing 680 basis points to 4.5% (down 440 basis points to 7.0% year to date). On an adjusted basis, operating profit decreased $184 million for the third quarter (down $588 million year to date), with adjusted operating margin decreasing 270 basis points to 8.8% (down 270 basis points to 8.9% year to date).

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RESULTS OF OPERATIONS

Consolidated Operating Expenses

	Three Months Ended  September 30,				Change				Nine Months Ended  September 30,				Change
	2023		2022		$		%		2023		2022		$		%
Operating Expenses (in millions):
Compensation and benefits	$	11,528	$	11,489	$	39	0.3	%	$	34,187	$	34,434	$	(247)	(0.7)	%
Transformation Strategy Costs	(80)		(15)		(65)		433.3	%	(178)		(71)		(107)		150.7	%
One-Time Compensation Payment	$	(61)	$	—	$	(61)	N/A		$	(61)	$	—	$	(61)	N/A
Adjusted Compensation and benefits	$	11,387	$	11,474	$	(87)	(0.8)	%	$	33,948	$	34,363	$	(415)	(1.2)	%
Repairs and maintenance	$	719	$	732	$	(13)	(1.8)	%	$	2,126	$	2,160	$	(34)	(1.6)	%
Depreciation and amortization	837		774		63		8.1	%	2,499		2,300		199		8.7	%
Purchased transportation	3,118		4,179		(1,061)		(25.4)	%	9,834		13,176		(3,342)		(25.4)	%
Fuel	1,132		1,530		(398)		(26.0)	%	3,493		4,447		(954)		(21.5)	%
Other occupancy	481		435		46		10.6	%	1,490		1,358		132		9.7	%
Other expenses	1,903		1,909		(6)		(0.3)	%	5,748		5,531		217		3.9	%
Total Other expenses	8,190		9,559		(1,369)		(14.3)	%	25,190		28,972		(3,782)		(13.1)	%
Transformation Strategy Costs	(14)		(21)		7		(33.3)	%	(58)		(61)		3		(4.9)	%
Goodwill and Asset Impairments, and Divestiture Charges	(117)		—		(117)		N/A		(125)		—		(125)		N/A
Adjusted Total Other expenses	$	8,059	$	9,538	$	(1,479)	(15.5)	%	$	25,007	$	28,911	(3,904)		(13.5)	%
Total Operating Expenses	$	19,718	$	21,048	$	(1,330)	(6.3)	%	$	59,377	$	63,406	$	(4,029)	(6.4)	%
Adjusted Total Operating Expenses	$	19,446	$	21,012	$	(1,566)	(7.5)	%	$	58,955	$	63,274	$	(4,319)	(6.8)	%
Currency (Benefit) / Cost - (in millions)*					$	105							$	(72)
* Amount represents the change in currency translation compared to the prior year.

	Three Months Ended  September 30,				Change				Nine Months Ended  September 30,				Change
	2023		2022		$		%		2023		2022		$		%
Adjustments to Operating Expenses (in millions):
Transformation Strategy Costs
Compensation	$	5	$	7	$	(2)	(28.6)	%	$	15	$	31	$	(16)	(51.6)	%
Benefits	136		8		128		1,600.0	%	223		40		183		457.5	%
Other expenses	14		21		(7)		(33.3)	%	59		61		(2)		(3.3)	%
Total Transformation Strategy Costs	$	155	$	36	$	119	330.6	%	$	297	$	132	$	165	125.0	%
Goodwill and Asset Impairments, and Divestiture Charges
Other expenses	$	117	$	—	$	117	N/A		$	125	$	—	$	125	N/A
Total Adjustments to Operating Expenses	$	272	$	36	$	236	655.6	%	$	422	$	132	$	290	219.7	%

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MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND

RESULTS OF OPERATIONS

Compensation and Benefits

Total compensation and benefits costs increased in the third quarter while adjusted total compensation and benefits decreased in the third quarter. In the year-to-date period, total compensation and benefits and adjusted total compensation and benefits decreased. Compensation costs decreased $163 million for the third quarter (down $542 million year to date). On an adjusted basis, compensation costs decreased $161 million for the third quarter (down $526 million year to date). The principal factors contributing to the decreases were:

•Management compensation decreased $152 million for the third quarter (down $476 million year to date). On an adjusted basis, management compensation decreased $150 million for the third quarter (down $468 million year to date). The decreases were driven by fourth quarter 2022 design changes to our incentive compensation programs, lower incentive compensation accruals and lower overall headcount.

•Direct labor costs decreased $36 million for the third quarter (down $90 million year to date). Reductions in U.S. direct labor hours and administrative headcount due to volume declines resulted in a reduction in expense of $362 million for the quarter (down approximately $760 million year to date). Other labor-related costs decreased by approximately $30 million for the quarter (approximately $110 million year to date). These declines were largely offset by an increase of $372 million for the quarter (approximately $790 million year to date) attributable to contractual wage rate increases for our U.S. union workforce. We expect wage rate growth will continue through the fourth quarter due to the new Teamsters contract.

•The acquisition of Bomi Group in the fourth quarter of 2022 resulted in additional compensation cost of $28 million for the third quarter ($79 million year to date).

Benefits costs increased $202 million for the third quarter (up $295 million year to date). On an adjusted basis, benefits costs increased $74 million for the third quarter (up $111 million year to date). The principal factors impacting the changes were:

•Other benefits costs increased $118 million for the quarter (up $180 million year to date), driven by a one-time payment of $52 million to certain U.S.-based, non-union part time supervisors and employee separation costs of $64 million ($118 million year to date) related to staffing adjustment initiatives to reduce our overhead cost and better align direct labor headcount with volume. On an adjusted basis, other benefits increased $2 million for the third quarter (up $9 million year to date).

•Accruals for paid time off, payroll taxes and other costs increased $85 million for the quarter (up $65 million year to date), primarily due to wage growth and payroll taxes for the one-time payment discussed above. On an adjusted basis, these costs increased $76 million for the quarter (up $56 million year to date).

•Health and welfare costs increased $65 million for the third quarter (up $200 million year to date), driven by increased contributions to multiemployer plans as a result of contractually-mandated rate increases.

•Workers' compensation expense increased $60 million for the third quarter (up $96 million year to date), driven by an increase in current year claims and unfavorable developments in reserves for prior years' claims, partially offset by the impact of a decrease in overall hours worked.

•Pension and other postretirement benefits costs decreased $126 million for the third quarter (down $248 million year to date) due primarily to:

◦The cost of company-sponsored defined benefit plans decreased $219 million in the third quarter (down $658 million year to date), driven by a reduction in service cost due to higher discount rates. The cessation of accruals for future service in the UPS Retirement Plan was offset by the cost of replacement contributions to the UPS 401(k) Savings Plan.

◦Contributions to multiemployer plans remained flat in the third quarter but increased $56 million year to date due to the impact of contractually-mandated contribution increases, partially offset by reductions in eligible headcount.

◦Expense for the UPS 401(k) Savings Plan increased $87 million in the third quarter (up $328 million year to date), primarily due to the impact of replacement contributions for the UPS Retirement Plan, demographic changes and additional contributions resulting from the one-time payment discussed above.

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Repairs and Maintenance

The decrease in repairs and maintenance expense for the third quarter and year-to-date periods was primarily due to the deferral of aircraft engine maintenance, as the declines in volume resulted in the temporary idling of certain aircraft in both periods.

Depreciation and Amortization

We incurred higher depreciation expense during the third quarter and year-to-date periods as a result of additional facilities coming into service, growth in the size of our vehicle fleet and the reduction in estimated residual value of our MD-11 aircraft. We incurred higher amortization expense on capitalized software investments in support of our strategic initiatives, as well as amortization expense for intangible assets recognized in connection with the acquisition of Bomi Group.

Purchased Transportation

Third-party transportation expense charged to us by air, ocean and ground carriers decreased for the quarter and year-to-date periods. The changes were primarily driven by:

•Supply Chain Solutions expense decreased $686 million for the third quarter (down $2.4 billion year to date), driven by volume declines and lower market rates paid for services in our Forwarding businesses. This was slightly offset by increases in our logistics operations due to business growth, third-party rate increases in our mail services business and impacts from the acquisition of Bomi Group.

•U.S. Domestic expense decreased $302 million for the third quarter (down $639 million year to date), driven by the overall decline in volume and a reduction in ground volume handled by third-party carriers as a result of our network optimization initiatives.

•International Package expense decreased $73 million for the third quarter (down $271 million year to date), primarily due to declines in volume partially offset by unfavorable currency movements.

Fuel

The decrease in fuel expense for both the quarter and year to date was driven by lower prices for jet fuel, diesel and gasoline and the impact of lower volume. Market prices and the manner in which we purchase fuel influence our costs. The majority of our fuel purchases utilize index-based pricing formulas plus or minus a fixed locational/supplier differential. While many of the indices are correlated, each index may respond differently to changes in underlying prices, which in turn can drive variability in our costs.

Other Occupancy

Other occupancy expense increased for both the quarter and year to date as a result of additional operating facilities coming into service, increases in rental rates and higher year-to-date utilities costs. We expect inflation may continue to adversely impact these costs for the remainder of the year.

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Other Expenses

Other expenses and adjusted other expenses decreased for the quarter but increased for the year-to-date period. The decrease for the quarter was primarily the result of:

•Gains on the sale of surplus real estate of $82 million.

•A reduction in outsourcing and professional fees of $38 million due to a decrease in project-driven consulting services and higher capitalization of third-party software development expenditure relative to the prior year period.

•Reductions of $35 million in vehicle lease expense due to the decrease in volume.

•Lower costs incurred under the transition service agreements with the acquirer of UPS Freight as these agreements wind down.

Other decreases for the quarter were primarily attributable to the impact of lower volumes. These were partially offset by increases in the following expenses:

•We recorded goodwill impairment charges in respect of our Roadie and Delivery Solutions reporting units of $117 million.

•Supplies required to support our Smart Package Smart Facility initiative increased $45 million.

•Hosted software application fees and other technology costs increased $26 million in support of ongoing investments in our digital transformation.

For the year-to-date period, the overall increase in expense was driven by the goodwill impairment charges and hosted software application fees described above, as well as an increase in outsourcing and professional fees to support ongoing strategic initiatives. An increase in commissions paid for certain online shipments also contributed to the increase.

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RESULTS OF OPERATIONS

Other Income (Expense)

The following table sets forth investment income and other and interest expense for the three and nine months ended September 30, 2023 and 2022 (in millions):

	Three Months Ended  September 30,				Change				Nine Months Ended  September 30,				Change
	2023		2022		$		%		2023		2022		$		%
Investment Income and Other	$	124	$	333	$	(209)	(62.8)	%	$	424	$	981	$	(557)	(56.8)	%
Defined Benefit Plan (Gains) Losses	—		—		—		N/A		—		(33)		33		(100.0)	%
Adjusted Investment Income and Other	$	124	$	333	$	(209)	(62.8)	%	$	424	$	948	$	(524)	(55.3)	%
Interest Expense	(199)		(177)		(22)		12.4	%	(578)		(522)		(56)		10.7	%
Total Other Income (Expense)	$	(75)	$	156	$	(231)	N/A		$	(154)	$	459	$	(613)	N/A
Adjusted Other Income (Expense)	$	(75)	$	156	$	(231)	N/A		$	(154)	$	426	$	(580)	N/A

Investment Income and Other

Investment income and other decreased $209 and $557 million for the third quarter and year-to-date periods, respectively. Excluding the impact of a $33 million defined benefit plan curtailment gain that we recognized in the first quarter of 2022, adjusted investment income and other decreased $524 million year to date. These decreases were primarily due to a reduction in other pension income and an increase in foreign currency losses, partially offset by higher yields on invested balances and changes in the fair value of certain non-current investments.

Other pension income decreased $231 million in the quarter (down $695 million year to date) due to:

•Lower expected returns on pension assets for both the quarter and year to date as a result of a lower asset base due to losses in 2022, partially offset by an increase in our rate of return assumption.

•Higher pension interest cost for both the quarter and year to date, primarily due to higher discount rates and changes in demographic assumptions.

Interest Expense

Interest expense increased for both the quarter and year to date, driven by higher effective interest rates on floating rate debt and an increase in our total debt. These impacts were partially offset by an increase in capitalized interest.

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Income Tax Expense

The following table sets forth our income tax expense and effective tax rate for the three and nine months ended September 30, 2023 and 2022 (in millions):

	Three Months Ended  September 30,						Change				Nine Months Ended  September 30,						Change
	2023			2022			$		%		2023			2022			$		%
Income Tax Expense	$	141		$	685		$	(544)	(79.4)	%	$	1,407		$	2,263		$	(856)	(37.8)	%
Income Tax Impact of:
Transformation Strategy Costs	24			9			15		166.7	%	57			31			26		83.9	%
Goodwill and Asset Impairments, and Divestiture Charges	14			—			14		N/A		16			—			16		N/A
One-Time Compensation Payment	15			—			15		N/A		15			—			15		N/A
Defined Benefit Plan (Gains) Losses	—			—			—		N/A		—			(9)			9		(100.0)	%
Adjusted Income Tax Expense	$	194		$	694		$	(500)	(72.0)	%	$	1,495		$	2,285		$	(790)	(34.6)	%
Effective Tax Rate	11.1		%	21.0		%					21.6		%	21.8		%
Adjusted Effective Tax Rate	12.6		%	21.0		%					21.6		%	21.9		%

For additional information on our income tax expense and effective tax rate, see note 16 to the unaudited, consolidated financial statements.

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MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND

RESULTS OF OPERATIONS

Liquidity and Capital Resources

We deploy a disciplined and balanced approach to capital allocation, including returns to shareowners through dividends and share repurchases. As of September 30, 2023, we had $7.3 billion in cash, cash equivalents and marketable securities. We believe that these positions, expected cash from operations, access to commercial paper programs and capital markets and other available liquidity options will be adequate to fund our material short- and long-term cash requirements, including our business operations, planned capital expenditures, pension contributions, planned acquisitions, transformation strategy costs, debt obligations and planned shareowner returns. We regularly evaluate opportunities to optimize our capital structure, including through issuances of debt to refinance existing debt and to fund operations.

Cash Flows From Operating Activities

The following is a summary of the significant sources (uses) of cash from operating activities (in millions):

	Nine Months Ended September 30,
	2023		2022
Net income	$	5,103	$	8,095
Non-cash operating activities (a)	3,911		4,439
Pension and postretirement medical benefit plan contributions (company-sponsored plans)	(1,363)		(2,106)
Hedge margin receivables and payables	(152)		771
Income tax receivables and payables	(728)		(38)
Changes in working capital and other non-current assets and liabilities	1,138		(339)
Other operating activities	(82)		(50)
Net cash from operating activities	$	7,827	$	10,772

___________________ 

(a)Represents depreciation and amortization, gains and losses on derivative transactions and foreign currency exchange, deferred income taxes, allowances for expected credit losses, amortization of operating lease assets, pension and postretirement medical benefit plan (income) expense, stock compensation expense, changes in casualty self-insurance reserves, goodwill and other asset impairment charges and other non-cash items.

Net cash from operating activities decreased $3.0 billion for the nine months ended September 30, 2023 primarily due to a reduction in net income. It was also impacted by:

•A decrease in contributions to our company-sponsored, defined benefit pension and postretirement medical plans. We made discretionary pension contributions of $1.2 and $1.9 billion to our qualified U.S. pension plans during the nine months ended September 30, 2023 and 2022, respectively.

•A decrease in our net hedge margin collateral position due to changes in the fair value of derivative contracts used in our currency hedging programs.

•An increase in income taxes receivable due to excess tax payments relative to accruals, changes in uncertain tax positions and timing of payments.

•Our working capital benefited from improvements in collections, partially offset by settlement of vendor payables and reductions in amounts outstanding for duty and tax payables due to the decline in volume. We benefited from the timing of payroll and other compensation-related items relative to the comparative period.

•During the first nine months of 2023, we paid the remaining $323 million of employer payroll taxes that were deferred under the Coronavirus Aid, Recovery and Economic Security (CARES) Act in 2020. No such payments were made in the 2022 period.

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As of September 30, 2023, approximately $3.0 billion of our total worldwide holdings of cash, cash equivalents and marketable securities were held by foreign subsidiaries. The amount of cash, cash equivalents and marketable securities held by our U.S. and foreign subsidiaries fluctuates throughout the year due to a variety of factors, including the timing of cash receipts and disbursements in the normal course of business. Cash provided by operating activities in the U.S. continues to be our primary source of funds to finance domestic operating needs, capital expenditures, share repurchases, pension contributions and dividend payments to shareowners. All cash, cash equivalents and marketable securities held by foreign subsidiaries are generally available for distribution to the U.S. without any U.S. federal income taxes. Any such distributions may be subject to foreign withholding and U.S. state taxes. When amounts earned by foreign subsidiaries are expected to be indefinitely reinvested, no accrual for taxes is provided. We did not have any restricted cash as of September 30, 2023 or 2022.

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RESULTS OF OPERATIONS

Cash Flows From Investing Activities

Our primary sources (uses) of cash from investing activities were as follows (in millions):

	Nine Months Ended September 30,
	2023			2022
Net cash used in investing activities	$	(3,929)		$	(2,408)
Capital Expenditures:
Buildings, facilities and plant equipment	$	(1,559)		$	(937)
Aircraft and parts	(364)			(468)
Vehicles	(518)			(382)
Information technology	(668)			(491)
Total Capital Expenditures(1)	$	(3,109)		$	(2,278)
Capital Expenditures as a % of revenue	4.7		%	3.1		%
Other Investing Activities:
Proceeds from disposal of businesses, property, plant and equipment	$	167		$	12
Net (purchases)/sales and maturities of marketable securities	$	(950)		$	(2)
Acquisitions, net of cash acquired	$	(39)		$	(106)
Other investing activities	$	2		$	(34)

(1) In addition to capital expenditures of $3.1 and $2.3 billion for the nine months ended September 30, 2023 and 2022, respectively, there were principal repayments of finance lease obligations of $101 and $124 million, respectively. These are included in cash flows from financing activities.

We have commitments for acquisitions and for the purchase of aircraft, vehicles, equipment and real estate to provide for the replacement of existing capacity and anticipated future growth. Future capital spending for anticipated growth and replacement assets will depend on a variety of factors, including economic and industry conditions. Our 2023 investment program anticipates investments in technology initiatives and enhanced network capabilities, including approximately $1.0 billion of projects that support our environmental sustainability goals. It also provides for the maintenance of buildings, facilities and equipment and replacement of certain aircraft within our fleet. We currently expect that our capital expenditures will total approximately $5.3 billion in 2023, of which approximately 50 percent will be allocated to strategic expansion projects.

For the first nine months of 2023 compared to 2022, total capital expenditures increased, primarily due to:

•Spending on buildings, facilities and plant equipment increased due to facility maintenance and capacity expansion projects.

•Vehicle expenditures increased, driven by the timing and availability of vehicle replacements and continuing investments in our network.

•Information technology expenditures increased as a result of continuing investments in our digital capabilities and network automation.

•Aircraft expenditures decreased, as higher payments associated with open aircraft orders were more than offset by lower payments associated with the delivery of aircraft.

Proceeds from the disposal of businesses, property, plant and equipment were higher relative to the comparative period due to the sale of surplus real estate properties during 2023.

Net purchases of marketable securities increased due to a continued shift to longer duration investments.

Cash paid for acquisitions in the 2023 period primarily represents the purchase of development areas for The UPS Store. In the 2022 period, this also included our acquisition of Delivery Solutions. Other investing activities were impacted by changes in our non-current investments, purchase contract deposits and various other immaterial items.

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Cash Flows From Financing Activities

Our primary sources (uses) of cash from financing activities were as follows (amounts in millions, except per share data):

	Nine Months Ended September 30,
	2023		2022
Net cash used in financing activities	$	(5,185)	$	(7,475)
Share Repurchases:
Cash paid to repurchase shares	$	(2,250)	$	(2,194)
Number of shares repurchased	(12.8)		(11.6)
Shares outstanding at period end	852		865
Dividends:
Dividends declared per share	$	4.86	$	4.56
Cash paid for dividends	$	(4,034)	$	(3,842)
Borrowings:
Net borrowings (repayments) of debt principal	$	1,336	$	(1,124)
Other Financing Activities:
Cash received for common stock issuances	$	190	$	198
Other financing activities	$	(427)	$	(513)
Capitalization:
Total debt outstanding at period end	$	21,125	$	20,350
Total shareowners’ equity at period end	19,180		16,988
Total capitalization	$	40,305	$	37,338

We repurchased 12.8 and 11.6 million shares of class B common stock for $2.3 and $2.2 billion under our stock repurchase program during the nine months ended September 30, 2023 and 2022, respectively. We do not anticipate further repurchases in 2023. In the fourth quarter we plan to redeploy cash back into the business for growth initiatives, such as strategic acquisitions, to drive shareowner value. For additional information on our share repurchase activities, see note 12 to the unaudited, consolidated financial statements.

The declaration of dividends is subject to the discretion of the Board and depends on various factors, including our net income, financial condition, cash requirements, future prospects and other relevant factors. We have paid quarterly cash dividends of $1.62 per share in 2023, compared to $1.52 in 2022.

Issuances of debt during the nine months ended September 30, 2023 consisted of borrowings under our commercial paper program and fixed- and floating-rate senior notes of varying maturities totaling $2.5 billion. We used proceeds from the senior note issuances to repay $1.5 billion of fixed- and floating-rate senior notes, debt assumed in the Bomi Group acquisition and to make scheduled principal payments on our finance lease obligations. We expect to use substantially all of the remaining proceeds to repay €700 million of fixed-rate senior notes that mature in the fourth quarter of 2023.

There were no issuances of debt in the nine months ended September 30, 2022. Repayments of debt in 2022 included fixed- and floating-rate senior notes of varying maturities totaling $1.0 billion and scheduled principal payments on our finance lease obligations.

We consider the overall fixed and floating interest rate mix of our portfolio and the related overall cost of borrowing when planning for future issuances and non-scheduled repayments of debt.

66

UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND

RESULTS OF OPERATIONS

The amount of commercial paper outstanding fluctuates based on daily liquidity needs. The following is a summary of our commercial paper program (in millions):

	Functional currency outstanding balance at quarter-end		Outstanding balance at quarter-end ($)		Average balance outstanding ($)		Average interest rate
USD	$	458	$	458	$	75	5.32	%
Total			$	458

We had no outstanding balances under our European commercial paper program during the nine months ended September 30, 2023.

The variation in cash received from common stock issuances primarily resulted from activity within the UPS 401(k) Savings Plan and our employee stock purchase plan in both the current and comparative period.

Other financing activities includes cash used to repurchase shares to satisfy tax withholding obligations on vested employee stock awards. Cash outflows for this purpose were $402 and $514 million for the nine months ended September 30, 2023 and 2022, respectively. The decrease was driven by changes in required repurchase amounts.

Except as disclosed in our Annual Report on Form 10-K for the year ended December 31, 2022, we do not have guarantees or other off-balance sheet financing arrangements, including variable interest entities, which we believe could have a material impact on our financial condition or liquidity.

Sources of Credit

See note 9 to the unaudited, consolidated financial statements for a discussion of our available credit and the financial covenants that we are subject to as part of our credit agreements.

Contractual Commitments

There have been no material changes to the contractual commitments described in Part II, Item 7 of our Annual Report on Form 10-K for the year ended December 31, 2022, except as described below.

Purchase commitments represent contractual agreements to purchase assets, goods or services that are legally binding, including contracts for aircraft, construction of new or expanded facilities and vehicles. We also have commitments related to pending business acquisitions.

The following table summarizes the expected cash outflows to satisfy our total purchase commitments, inclusive of these changes, as of September 30, 2023 (in millions):

Commitment Type	2023		2024		2025		2026		2027		After 2027		Total
Purchase Commitments(1)	$	2,301	$	1,548	$	911	$	373	$	38	$	27	$	5,198
Total	$	2,301	$	1,548	$	911	$	373	$	38	$	27	$	5,198

(1)Purchase commitments for 2023 include amounts related to pending business acquisitions.

For additional information on 2023 debt issuances, see note 9 to the unaudited, consolidated financial statements.

Legal Proceedings and Contingencies

See note 7 and note 11 to the unaudited, consolidated financial statements for a discussion of judicial proceedings and other matters arising from the conduct of our business activities, and note 16 for a discussion of income tax related matters.

67

UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND

RESULTS OF OPERATIONS

Collective Bargaining Agreements

Status of Collective Bargaining Agreements

See note 7 to the unaudited, consolidated financial statements for a discussion of the status of our collective bargaining agreements.

Multiemployer Benefit Plans

See note 7 to the unaudited, consolidated financial statements for a discussion of our participation in multiemployer benefit plans.

Recent Accounting Pronouncements

Adoption of New Accounting Standards

See note 2 to the unaudited, consolidated financial statements for a discussion of recently adopted accounting standards.

Accounting Standards Issued But Not Yet Effective

See note 2 to the unaudited, consolidated financial statements for a discussion of accounting standards issued, but not yet effective.

68

Item 3.Quantitative and Qualitative Disclosures About Market Risk

We are exposed to market risk from changes in certain commodity prices, foreign currency exchange rates, interest rates and equity prices. All of these market risks arise in the normal course of business, as we do not engage in speculative trading activities. In order to manage the risk arising from these exposures, we may utilize a variety of commodity, foreign currency exchange and interest rate forward contracts, options and swaps. A discussion of our accounting policies for derivative instruments and further disclosures are provided in note 15 to the unaudited, consolidated financial statements.

The total net fair value asset (liability) of our derivative financial instruments is summarized in the following table (in millions):

	September 30, 2023		December 31, 2022
Currency Derivatives	$	327	$	398
Interest Rate Derivatives	—		(5)
	$	327	$	393

As of September 30, 2023 and December 31, 2022, we had no outstanding commodity hedge positions.

The information concerning market risk in Item 7A under the caption "Quantitative and Qualitative Disclosures about Market Risk" of our Annual Report on Form 10-K for the year ended December 31, 2022 is incorporated herein by reference.

Our market risks, hedging strategies and financial instrument positions as of September 30, 2023 have not materially changed from those disclosed in our Annual Report on Form 10-K for the year ended December 31, 2022. In the third quarter of 2023, we entered into foreign currency exchange forward contracts on the Euro, British Pound Sterling, and Canadian Dollar, and had forward contracts expire. The fair value changes between December 31, 2022 and September 30, 2023 in the preceding table are primarily due to terminated interest rate swaps and foreign currency exchange rate fluctuations between those dates.

The foreign currency exchange forward contracts, swaps and options previously discussed contain an element of risk that the counterparties may be unable to meet the terms of the agreements; however, we seek to minimize such risk exposures for these instruments by limiting the counterparties to banks and financial institutions that meet established credit guidelines and by monitoring counterparty credit risk to prevent concentrations of credit risk with any single counterparty.

We have agreements with all of our active counterparties (covering all of our derivative positions) containing early termination rights and/or zero threshold bilateral collateral provisions whereby cash is required based on the net fair value of derivatives associated with those counterparties. Events such as a credit rating downgrade (depending on the ultimate rating level) could also allow us to take additional protective measures such as the early termination of trades. As of September 30, 2023, we held cash collateral of $382 million and were not required to post cash collateral with our counterparties under these agreements. We have not historically incurred, and do not expect to incur in the future, any losses as a result of counterparty default.

69

Item 4.Controls and Procedures

Evaluation of Disclosure Controls and Procedures

As of the end of the period covered by this report, management, including our Principal Executive Officer and Principal Financial and Accounting Officer, evaluated the effectiveness of the design and operation of our disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934 ("Exchange Act")). Based upon, and as of the date of, the evaluation, our Principal Executive Officer and Principal Financial and Accounting Officer concluded that the disclosure controls and procedures were effective to ensure that information required to be disclosed in the reports we file and submit under the Exchange Act is recorded, processed, summarized and reported as and when required and is accumulated and communicated to our management, including our Principal Executive Officer and Principal Financial and Accounting Officer, as appropriate to allow timely decisions regarding required disclosure.

Changes in Internal Control Over Financial Reporting

There were no changes in our internal control over financial reporting during the quarter ended September 30, 2023 that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.

70

PART II. OTHER INFORMATION

Item 1.Legal Proceedings

For a discussion of material legal proceedings affecting the Company, see note 11 to the unaudited, consolidated financial statements included in this report.

Item 1A.Risk Factors

There have been no material changes to the risk factors described in Part 1, Item 1A in our Annual Report on Form 10-K for the year ended December 31, 2022. The occurrence of any of the risks described therein could materially affect us, including impacting our business, financial condition, results of operations, stock price or credit rating, as well as our reputation. These risks are not the only ones we face. We could also be materially adversely affected by other events, factors or uncertainties that are unknown to us, or that we do not currently consider to be material.

71

Item 2.Unregistered Sales of Equity Securities and Use of Proceeds

(c) A summary of repurchases of our class A and class B common stock during the third quarter of 2023 is as follows (in millions, except per share amounts):

	Total Number of Shares Purchased (1)	Average Price Paid Per Share		Total Number of Shares Purchased as Part of a Publicly Announced Program	Approximate Dollar Value of Shares that May Yet be Purchased Under the Program
July 1 - July 31, 2023	1.2	$	183.27	1.2	$	3,368
August 1 - August 31, 2023	2.8	168.37		2.8	2,906
September 1 - September 30, 2023	0.4	164.90		0.4	$	2,832
Total July 1 - September 30, 2023	4.4	$	172.00	4.4
(1) Includes shares repurchased through our publicly announced share repurchase programs and shares tendered to pay the exercise price and tax withholding on employee stock options.

We repurchased 4.4 and 12.8 million shares of class B common stock for $750 million and $2.3 billion during the three and nine months ended September 30, 2023, respectively. These repurchases were completed as follows:

•In August 2021, the Board of Directors approved a share repurchase authorization of $5.0 billion of class A and class B common stock (the "2021 Authorization"). During the nine months ended September 30, 2023, we repurchased 0.5 million shares of class B common stock for $82 million under this authorization.

•In January 2023, the Board of Directors terminated the 2021 Authorization and approved a new share repurchase authorization of $5.0 billion for class A and class B common stock. During the three and nine months ended September 30, 2023, we repurchased 4.4 and 12.3 million shares of class B common stock for $750 million and $2.2 billion, respectively, under this authorization.

We do not anticipate further share repurchases in 2023.

For additional information on our share repurchase activities, see note 12 to the unaudited, consolidated financial statements.

72

Item 5.      Other Information

Insider Trading Arrangements and Policies

None.

73

Item 6. Exhibits

3.1	—	Restated Certificate of Incorporation of United Parcel Service, Inc. (incorporated by reference to Exhibit 3.3 to Form 8-K filed on May 12, 2010).
3.2	—	Amended and Restated Bylaws of United Parcel Service, Inc. (incorporated by reference to Exhibit 3.1 to Form 8-K, filed on May 9, 2023).
31.1	—	Certification of the Principal Executive Officer Pursuant to Rule 13a-14(a), as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
31.2	—	Certification of the Principal Financial and Accounting Officer Pursuant to Rule 13a-14(a), as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
32.1	—	Certification of the Principal Executive Officer Pursuant to 18 U.S.C. Section 1350, as Adopted Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
32.2	—	Certification of the Principal Financial and Accounting Officer Pursuant to 18 U.S.C. Section 1350, as Adopted Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
101	—	The following unaudited financial information from this Quarterly Report on Form 10-Q for the quarter ended September 30, 2023 is formatted in Inline XBRL (Inline Extensible Business Reporting Language): (i) the Consolidated Balance Sheets, (ii) the Statements of Consolidated Income, (iii) the Statements of Consolidated Comprehensive Income (Loss), (iv) the Statements of Consolidated Cash Flows, and (v) the Notes to the Consolidated Financial Statements.
104	—	Cover Page Interactive Data File - The cover page from this Quarterly Report on Form 10-Q for the quarter ended September 30, 2023 is formatted in Inline XBRL (included as Exhibit 101).

74

SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

		UNITED PARCEL SERVICE, INC. (Registrant)
Date:	November 1, 2023	By:	/s/ BRIAN O. NEWMAN
			Brian O. Newman
			Executive Vice President and Chief Financial Officer
			(Principal Financial and Accounting Officer)

75

EX-31.1

Exhibit 31.1

CERTIFICATION OF PRINCIPAL EXECUTIVE OFFICER

I, Carol B. Tomé, certify that:

1.I have reviewed this Quarterly Report on Form 10-Q of United Parcel Service, Inc.;

2.Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

3.Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

4.The registrant's other certifying officer(s) and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

a.Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

b.Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

c.Evaluated the effectiveness of the registrant's disclosure controls and procedures and presented in this report our conclusions about the effectiveness of disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

d.Disclosed in this report any change in the registrant's internal control over financial reporting that occurred during the registrant's most recent fiscal quarter (the registrant's fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant's internal control over financial reporting; and

5.The registrant's other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant's auditors and the audit committee of the registrant's board of directors (or persons performing the equivalent functions):

a.All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant's ability to record, process, summarize and report financial information; and

b.Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant's internal control over financial reporting.

/s/   CAROL B. TOMÉ

Carol B. Tomé

Chief Executive Officer

(Principal Executive Officer)

November 1, 2023

EX-31.2

Exhibit 31.2

CERTIFICATION OF PRINCIPAL FINANCIAL AND ACCOUNTING OFFICER

I, Brian O. Newman, certify that:

1.I have reviewed this Quarterly Report on Form 10-Q of United Parcel Service, Inc.;

2.Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

3.Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

4.The registrant's other certifying officer(s) and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

a.Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

b.Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

c.Evaluated the effectiveness of the registrant's disclosure controls and procedures and presented in this report our conclusions about the effectiveness of disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

d.Disclosed in this report any change in the registrant's internal control over financial reporting that occurred during the registrant's most recent fiscal quarter (the registrant's fourth fiscal quarter in the case of an annual report) that hasmaterially affected, or is reasonably likely to materially affect, the registrant's internal control over financial reporting; and

5.The registrant's other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant's auditors and the audit committee of the registrant's board of directors (or persons performing the equivalent functions):

a.All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant's ability to record, process, summarize and report financial information; and

b.Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant's internal control over financial reporting.

/s/ BRIAN O. NEWMAN

Brian O. Newman

Executive Vice President and Chief Financial Officer

(Principal Financial and Accounting Officer)

November 1, 2023

EX-32.1

Exhibit 32.1

CERTIFICATION PURSUANT TO 18 U.S.C. SECTION 1350,

AS ADOPTED PURSUANT TO SECTION 906 OF THE

SARBANES-OXLEY ACT OF 2002

Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 and in connection with the Quarterly Report on Form 10-Q of United Parcel Service, Inc. (the “Corporation”) for the period ended September 30, 2023, as filed with the Securities and Exchange Commission on the date hereof (the “Report”), the undersigned, the Chief Executive Officer of the Corporation, certifies that:

(1)The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and

(2)The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Corporation.

/s/   CAROL B. TOMÉ

Carol B. Tomé

Chief Executive Officer

(Principal Executive Officer)

November 1, 2023

EX-32.2

Exhibit 32.2

CERTIFICATION PURSUANT TO 18 U.S.C. SECTION 1350,

AS ADOPTED PURSUANT TO SECTION 906 OF THE

SARBANES-OXLEY ACT OF 2002

Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 and in connection with the Quarterly Report on Form 10-Q of United Parcel Service, Inc. (the “Corporation”) for the period ended September 30, 2023, as filed with the Securities and Exchange Commission on the date hereof (the “Report”), the undersigned, the Executive Vice President and Chief Financial Officer of the Corporation, certifies that:

(1)The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and

(2)The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Corporation.

/s/ BRIAN O. NEWMAN

Brian O. Newman

Executive Vice President and Chief Financial Officer

(Principal Financial and Accounting Officer)

November 1, 2023

XML

Cover - shares	9 Months Ended
	Sep. 30, 2023	Oct. 19, 2023
Document Information [Line Items]
Document Type	10-Q
Document Quarterly Report	true
Document Period End Date	Sep. 30, 2023
Document Transition Report	false
Entity File Number	001-15451
Entity Registrant Name	United Parcel Service, Inc.
Entity Incorporation, State or Country Code	DE
Entity Tax Identification Number	58-2480149
Entity Address, Street Address	55 Glenlake Parkway N.E. ,
Entity Address, City	Atlanta,
Entity Address, State	GA
Entity Address, Postal Zip Code	30328
City Area Code	404
Local Phone Number	828-6000
Title of 12(b) Security	Class B common stock, par value $0.01 per share
Trading Symbol	UPS
Security Exchange Name	NYSE
Entity Current Reporting Status	Yes
Entity Interactive Data Current	Yes
Entity Filer Category	Large Accelerated Filer
Entity Small Business	false
Entity Emerging Growth Company	false
Entity Shell Company	false
Entity Central Index Key	0001090727
Current Fiscal Year End Date	--12-31
Document Fiscal Year Focus	2023
Document Fiscal Period Focus	Q3
Amendment Flag	false
0.375% Senior Notes due 2023
Document Information [Line Items]
Title of 12(b) Security	0.375% Senior Notes due 2023
Trading Symbol	UPS23A
Security Exchange Name	NYSE
1.625% Senior Notes due 2025
Document Information [Line Items]
Title of 12(b) Security	1.625% Senior Notes due 2025
Trading Symbol	UPS25
Security Exchange Name	NYSE
1% Senior Notes due 2028
Document Information [Line Items]
Title of 12(b) Security	1% Senior Notes due 2028
Trading Symbol	UPS28
Security Exchange Name	NYSE
1.500% Senior Notes due 2032
Document Information [Line Items]
Title of 12(b) Security	1.500% Senior Notes due 2032
Trading Symbol	UPS32
Security Exchange Name	NYSE
Class A common stock
Document Information [Line Items]
Entity Common Stock, Shares Outstanding		128,669,028
Class B common stock
Document Information [Line Items]
Entity Common Stock, Shares Outstanding		723,256,561

XML

CONSOLIDATED BALANCE SHEETS - USD ($) $ in Millions	Sep. 30, 2023	Dec. 31, 2022
Current Assets:
Cash and cash equivalents	$ 4,311	$ 5,602
Marketable securities	2,967	1,993
Accounts receivable	9,593	12,729
Less: Allowance for credit losses	(132)	(146)
Accounts receivable, net	9,461	12,583
Other current assets	2,512	2,039
Total Current Assets	19,251	22,217
Property, Plant and Equipment, Net	36,013	34,719
Operating Lease Right-Of-Use Assets	4,162	3,755
Goodwill	4,097	4,223
Intangible Assets, Net	2,892	2,796
Deferred Income Tax Assets	127	139
Other Non-Current Assets	3,739	3,275
Total Assets	70,281	71,124
Current Liabilities:
Current maturities of long-term debt, commercial paper and finance leases	2,243	2,341
Current maturities of operating leases	664	621
Accounts payable	5,972	7,515
Accrued wages and withholdings	3,341	4,049
Self-insurance reserves	1,065	1,069
Accrued group welfare and retirement plan contributions	1,306	1,078
Other current liabilities	1,226	1,467
Total Current Liabilities	15,817	18,140
Long-Term Debt and Finance Leases	18,882	17,321
Non-Current Operating Leases	3,651	3,238
Pension and Postretirement Benefit Obligations	4,670	4,807
Deferred Income Tax Liabilities	4,601	4,302
Other Non-Current Liabilities	3,480	3,513
Shareowners’ Equity:
Additional paid-in capital	0	0
Retained earnings	20,699	21,326
Accumulated other comprehensive loss	(1,540)	(1,549)
Deferred compensation obligations	9	13
Less: Treasury stock (0.2 shares in both 2023 and 2022)	(9)	(13)
Total Equity for Controlling Interests	19,168	19,786
Noncontrolling interests	12	17
Total Shareowners’ Equity	19,180	19,803
Total Liabilities and Shareowners’ Equity	70,281	71,124
Class A common stock
Shareowners’ Equity:
Common stock	2	2
Class B common stock
Shareowners’ Equity:
Common stock	$ 7	$ 7

XML

CONSOLIDATED BALANCE SHEETS (Parenthetical) - shares shares in Millions	Sep. 30, 2023	Dec. 31, 2022
Treasury stock (in shares)	0.2	0.2
Class A common stock
Common stock, issued (in shares)	130.0	134.0
Class B common stock
Common stock, issued (in shares)	722.0	725.0

XML

STATEMENTS OF CONSOLIDATED INCOME - USD ($) $ in Millions	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022
Income Statement [Abstract]
Revenue	$ 21,061	$ 24,161	$ 66,041	$ 73,305
Operating Expenses:
Compensation and benefits	11,528	11,489	34,187	34,434
Repairs and maintenance	719	732	2,126	2,160
Depreciation and amortization	837	774	2,499	2,300
Purchased transportation	3,118	4,179	9,834	13,176
Fuel	1,132	1,530	3,493	4,447
Other occupancy	481	435	1,490	1,358
Other expenses	1,903	1,909	5,748	5,531
Total Operating Expenses	19,718	21,048	59,377	63,406
Operating Profit	1,343	3,113	6,664	9,899
Other Income (Expense):
Investment income and other	124	333	424	981
Interest expense	(199)	(177)	(578)	(522)
Total Other Income (Expense)	(75)	156	(154)	459
Income Before Income Taxes	1,268	3,269	6,510	10,358
Income Tax Expense	141	685	1,407	2,263
Net Income	$ 1,127	$ 2,584	$ 5,103	$ 8,095
Basic Earnings Per Share (in dollars per share)	$ 1.31	$ 2.97	$ 5.93	$ 9.27
Diluted Earnings Per Share (in dollars per share)	$ 1.31	$ 2.96	$ 5.92	$ 9.24

XML

STATEMENTS OF CONSOLIDATED COMPREHENSIVE INCOME (LOSS) - USD ($) $ in Millions	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022
Statement of Comprehensive Income [Abstract]
Net income	$ 1,127	$ 2,584	$ 5,103	$ 8,095
Change in foreign currency translation adjustment, net of tax	(96)	(263)	4	(548)
Change in unrealized gain (loss) on marketable securities, net of tax	(2)	(3)	(11)	(10)
Change in unrealized gain (loss) on cash flow hedges, net of tax	111	281	(46)	558
Change in unrecognized pension and postretirement benefit costs, net of tax	21	18	62	60
Comprehensive Income (Loss)	$ 1,161	$ 2,617	$ 5,112	$ 8,155

XML

STATEMENTS OF CONSOLIDATED CASH FLOWS - USD ($) $ in Millions	9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022
Cash Flows From Operating Activities:
Net income	$ 5,103	$ 8,095
Adjustments to reconcile net income to net cash from operating activities:
Depreciation and amortization	2,499	2,300
Pension and postretirement benefit (income) expense	729	666
Pension and postretirement benefit contributions	(1,363)	(2,106)
Self-insurance reserves	81	182
Deferred tax (benefit) expense	327	466
Stock compensation expense	186	850
Other (gains) losses	89	(25)
Changes in assets and liabilities, net of effects of business acquisitions:
Accounts receivable	2,880	1,022
Other assets	(252)	(98)
Accounts payable	(2,058)	(952)
Accrued wages and withholdings	(155)	(59)
Other liabilities	(157)	481
Other operating activities	(82)	(50)
Net cash from operating activities	7,827	10,772
Cash Flows From Investing Activities:
Capital expenditures	(3,109)	(2,278)
Proceeds from disposal of businesses, property, plant and equipment	167	12
Purchases of marketable securities	(3,347)	(195)
Sales and maturities of marketable securities	2,397	193
Acquisitions, net of cash acquired	(39)	(106)
Other investing activities	2	(34)
Net cash used in investing activities	(3,929)	(2,408)
Cash Flows From Financing Activities:
Net change in short-term debt	415	0
Proceeds from long-term borrowings	2,546	0
Repayments of long-term borrowings	(1,625)	(1,124)
Purchases of common stock	(2,250)	(2,194)
Issuances of common stock	190	198
Dividends	(4,034)	(3,842)
Other financing activities	(427)	(513)
Net cash used in financing activities	(5,185)	(7,475)
Effect of Exchange Rate Changes on Cash, Cash Equivalents and Restricted Cash	(4)	(99)
Net Increase (Decrease) in Cash, Cash Equivalents and Restricted Cash	(1,291)	790
Cash, Cash Equivalents and Restricted Cash:
Beginning of period	5,602	10,255
End of period	$ 4,311	$ 11,045

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BASIS OF PRESENTATION AND ACCOUNTING POLICIES

9 Months Ended

Sep. 30, 2023

Organization, Consolidation and Presentation of Financial Statements [Abstract]

BASIS OF PRESENTATION AND ACCOUNTING POLICIES

BASIS OF PRESENTATION AND ACCOUNTING POLICIES

Principles of Consolidation

The accompanying unaudited, consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United States ("GAAP") for interim financial information and with the instructions to Form 10-Q and Rule 10-01 of Regulation S-X. These unaudited, consolidated financial statements contain all adjustments (consisting of normal recurring accruals) necessary to present fairly our financial position as of September 30, 2023, our results of operations for the three and nine months ended September 30, 2023 and 2022, and our cash flows for the nine months ended September 30, 2023 and 2022. The results reported in these unaudited, consolidated financial statements should not be regarded as indicative of results that may be expected for any other period or the entire year. The unaudited, consolidated financial statements should be read in conjunction with the audited, consolidated financial statements and notes thereto included in our Annual Report on Form 10-K for the year ended December 31, 2022.

In the first nine months of 2023, we reclassified certain operating expenses to better align with the manner in which we manage our operations. Substantially all of these costs were previously classified within operating expenses as Other expenses and have now been classified within operating expenses as Repairs and maintenance in the statements of consolidated income. The remaining line items within operating expenses impacted by this reclassification were inconsequential. As a result, the statements of consolidated income give effect to this reclassification as follows:

•For the three and nine months ended September 30, 2023: decreasing Other expenses by $93 and $273 million, and increasing Repairs and maintenance by $89 and $265 million, respectively.

•For the three and nine months ended September 30, 2022: decreasing Other expenses by $90 and $244 million, and increasing Repairs and maintenance by $93 and $252 million, respectively.

The reclassification had no impact on our reported revenue, operating profit, net income, or any internal performance measure on which management is compensated.

Fair Value of Financial Instruments

The carrying amounts of our cash and cash equivalents, accounts receivable, finance receivables and accounts payable approximated fair value as of September 30, 2023 and December 31, 2022. The fair values of our marketable securities are disclosed in note 5, our recognized multiemployer pension withdrawal liabilities in note 7, our short- and long-term debt in note 9 and our derivative instruments in note 15. We apply a fair value hierarchy (Levels 1, 2 and 3) when measuring and reporting items at fair value. Fair values are based on listed market prices (Level 1), when such prices are available. To the extent that listed market prices are not available, fair value is determined based on other relevant factors, including dealer price quotations (Level 2). If listed market prices or other relevant factors are not available, inputs are developed from unobservable data reflecting our own assumptions and include situations where there is little or no market activity for the asset or liability (Level 3).

Use of Estimates

The preparation of the accompanying unaudited, consolidated financial statements requires management to make estimates and judgments that affect the reported amounts of assets and liabilities and the disclosure of contingencies at the date of these financial statements, as well as the reported amounts of revenues and expenses during the reporting period.

Although our estimates contemplate current and expected future conditions, as applicable, it is reasonably possible that actual conditions could differ from our expectations, which could materially affect our results of operations and financial position. As a result, our accounting estimates and assumptions may change significantly over time.

Supplier Finance Programs

As part of our working capital management, certain financial institutions offer a Supply Chain Finance ("SCF") program to certain of our suppliers. We agree to commercial terms with our suppliers, including prices, quantities and payment terms, regardless of whether the supplier elects to participate in the SCF program. Suppliers issue invoices to us based on the agreed-upon contractual terms. If they participate in the SCF program, our suppliers, at their sole discretion, determine which invoices, if any, to sell to the financial institutions. Our suppliers’ voluntary inclusion of invoices in the SCF program has no bearing on our payment terms. No guarantees are provided by us under the SCF program. We have no economic interest in a supplier’s decision to participate, and we have no direct financial relationship with the financial institutions, as it relates to the SCF program.

Amounts due to our suppliers that participate in the SCF program are included in Accounts payable in our consolidated balance sheets. We have been informed by the participating financial institutions that as of September 30, 2023 and December 31, 2022, suppliers sold them $640 and $806 million, respectively, of our outstanding payment obligations.

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RECENT ACCOUNTING PRONOUNCEMENTS

9 Months Ended

Sep. 30, 2023

Accounting Changes and Error Corrections [Abstract]

RECENT ACCOUNTING PRONOUNCEMENTS

RECENT ACCOUNTING PRONOUNCEMENTS

Adoption of New Accounting Standards

In September 2022, the Financial Accounting Standards Board issued an Accounting Standards Update ("ASU") to enhance the disclosure of supplier finance programs. This ASU did not affect the recognition, measurement or financial statement presentation of obligations covered by supplier finance programs. We adopted the requirements of this ASU as of January 1, 2023 and have included required disclosures within note 1.

Other accounting pronouncements adopted during the periods covered by the unaudited, consolidated financial statements did not have a material impact on our consolidated financial position, results of operations, cash flows or internal controls.

Accounting Standards Issued But Not Yet Effective

Accounting pronouncements issued before, but not effective until after, September 30, 2023, are not expected to have a material impact on our consolidated financial position, results of operations, cash flows or internal controls.

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REVENUE RECOGNITION

9 Months Ended

Sep. 30, 2023

Revenue from Contract with Customer [Abstract]

REVENUE RECOGNITION

REVENUE RECOGNITION

Revenue Recognition

Substantially all of our revenues are from contracts associated with the pickup, transportation and delivery of packages and freight ("transportation services"). These services may be carried out by or arranged by us and generally occur over a short period of time. Additionally, we provide value-added logistics services to customers through our global network of distribution centers and field stocking locations.

The vast majority of our contracts with customers are for transportation services that include only one performance obligation; the transportation services themselves. We generally recognize revenue over time, based on the extent of progress towards completion of the services in the contract. All of our major businesses act as a principal in their revenue arrangements and as such, we report revenue and the associated purchased transportation costs on a gross basis within our statements of consolidated income.

Disaggregation of Revenue

	Three Months Ended  September 30,				Nine Months Ended  September 30,
	2023		2022		2023		2022
Revenue:
Next Day Air	$	2,372	$	2,673	$	7,240	$	7,923
Deferred	1,128		1,311		3,491		4,123
Ground	10,160		11,390		32,312		33,911
U.S. Domestic Package	13,660		15,374		43,043		45,957
Domestic	742		785		2,299		2,465
Export	3,367		3,747		10,387		11,501
Cargo & Other	158		267		539		782
International Package	4,267		4,799		13,225		14,748
Forwarding	1,327		2,162		4,217		7,140
Logistics	1,430		1,302		4,271		3,843
Other	377		524		1,285		1,617
Supply Chain Solutions	3,134		3,988		9,773		12,600
Consolidated revenue	$	21,061	$	24,161	$	66,041	$	73,305

Contract Assets and Liabilities

Contract assets include billed and unbilled amounts resulting from in-transit shipments, as we have an unconditional right to payment only when services have been completed (i.e. shipments have been delivered). Amounts do not exceed their net realizable value. Contract assets are generally classified as current and the full balance is converted each quarter based on the short-term nature of the transactions.

Contract liabilities consist of advance payments and billings in excess of revenue as well as deferred revenue. Advance payments and billings in excess of revenue represent payments received from our customers that will be earned over the contract term. Deferred revenue represents the amount due from customers related to in-transit shipments that has not yet been recognized as revenue based on our selected measure of progress. We classify advance payments and billings in excess of revenue as either current or long-term, depending on the period over which the amount will be earned. We classify deferred revenue as current based on the short-term nature of the transactions. Our contract assets and liabilities are reported in a net position on a contract-by-contract basis at the end of each reporting period. In order to determine revenue recognized in the period from contract liabilities, we first allocate revenue to the individual contract liability balance outstanding at the beginning of the period until the revenue exceeds that deferred revenue balance.

Contract assets and liabilities as of September 30, 2023 and December 31, 2022 were as follows (in millions):

	Balance Sheet Location	September 30, 2023		December 31, 2022
Contract Assets:
Revenue related to in-transit packages	Other current assets	$	233	$	308
Contract Liabilities:
Short-term advance payments from customers	Other current liabilities	$	13	$	11
Long-term advance payments from customers	Other non-current liabilities	$	25	$	26

Accounts Receivable, Net

Accounts receivable, net, include amounts billed and currently due from customers. The amounts due are stated at their net estimated realizable value. Losses on accounts receivable are recognized when reasonable and supportable forecasts affect the expected collectability. This requires us to make our best estimate of the current expected losses inherent in our accounts receivable at each balance sheet date. This estimate requires consideration of historical loss experience, adjusted for current conditions, forward looking indicators, trends in customer payment frequency and judgments about the probable effects of relevant observable data, including present and future economic conditions and the financial health of specific customers and market sectors. Our risk management process includes standards and policies for reviewing major account exposures and concentrations of risk.

Our allowance for credit losses as of September 30, 2023 and December 31, 2022 was $132 and $146 million, respectively. Amounts for credit losses charged to expense, before recoveries, during each of the three months ended September 30, 2023 and 2022 were $49 and $48 million, respectively, and for the nine months ended September 30, 2023 and 2022 were $133 and $154 million, respectively.

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STOCK-BASED COMPENSATION

9 Months Ended

Sep. 30, 2023

Share-Based Payment Arrangement [Abstract]

STOCK-BASED COMPENSATION

STOCK-BASED COMPENSATION

We issue share-based awards under various incentive compensation plans, including non-qualified and incentive stock options, stock appreciation rights, restricted stock and stock units ("RSUs") and restricted performance shares and performance units ("RPUs", collectively with RSUs, "Restricted Units"). Upon vesting, Restricted Units result in the issuance of the equivalent number of UPS class A common shares after required tax withholdings. Dividends accrued on Restricted Units are reinvested in additional Restricted Units at each dividend payable date and are subject to the same vesting and forfeiture conditions as the underlying Restricted Units.

Our primary equity compensation programs are the UPS Long-Term Incentive Performance Program (the "LTIP") and the UPS Stock Option program. We also maintain an employee stock purchase plan which allows eligible employees to purchase shares of UPS class A common stock at a discount.

On November 2, 2022, we amended and restated the terms and conditions of the UPS Management Incentive Program (the "MIP") effective January 1, 2023, to provide that awards under the MIP will be fully electable in the form of cash or unrestricted shares of class A common stock.

Pre-tax compensation expense for share-based awards recognized in Compensation and benefits in the statements of consolidated income for the three months ended September 30, 2023 and 2022 was $21 and $233 million, respectively, and for the nine months ended September 30, 2023 and 2022 was $186 and $850 million, respectively.

Management Incentive Program

RPUs issued under the MIP prior to 2022 vested one year following the grant date subject to continued employment with the Company and were expensed on a straight-line basis (less estimated forfeitures) over the requisite service period. In cases of death, disability or retirement, RPUs vested and were expensed immediately.

RPUs issued under the MIP in 2022 vested on December 31, 2022. As a result, the award was classified as a compensation obligation and recorded in Accrued wages and withholdings on the consolidated balance sheet at that date. Based on the date of the Compensation and Human Capital Committee of the UPS Board of Directors (the "Compensation Committee") approval of the 2022 MIP, we determined the award measurement date to be February 8, 2023 for U.S.-based employees, including executive management, and March 20, 2023 for international employees. Each RPU issued under the MIP was valued using the closing New York Stock Exchange ("NYSE") prices of $186.36 and $183.49 on those dates. The compensation obligation recognized as of December 31, 2022 was relieved and the issuance of RPUs was recorded as additional paid-in capital on the measurement date.

Long-Term Incentive Performance Program

RPUs issued under the LTIP vest at the end of a three-year performance period, subject to continued employment with the Company (except in the case of death, disability or retirement, in which case immediate vesting occurs on a prorated basis). The actual number of RPUs earned is based on achievement of the performance targets established on the grant date.

The performance targets are equally weighted between adjusted earnings per share and cumulative free cash flow. The actual number of RPUs earned is subject to adjustment based on total shareholder return relative to the Standard & Poor's 500 Index ("S&P 500"). We determine the grant date fair value of the RPUs using a Monte Carlo model and recognize compensation expense (less estimated forfeitures) ratably over the vesting period, based on the number of awards expected to be earned.

Based on the date of the Compensation Committee's approval of the 2023 LTIP award performance targets, we determined March 22, 2023 to be the award measurement date and each target RPU awarded was valued at $200.01.

The weighted-average assumptions used and the weighted-average fair values of the LTIP awards granted in 2023 and 2022 are as follows:

	2023			2022
Risk-free interest rate	3.81		%	2.35		%
Expected volatility	30.30		%	31.92		%
Fair value of RPUs granted	$	198.98		$	227.00
Share payout	107.80		%	107.37		%

There is no expected dividend yield as units earn dividend equivalents.

Non-Qualified Stock Options

We grant non-qualified stock options to a limited group of eligible senior management employees under the UPS Stock Option program. Stock option awards vest over a five-year period with approximately 20% of the award vesting at each anniversary of the grant date (except in the case of death, disability or retirement, in which case immediate vesting occurs). The option grants expire 10 years after the date of the grant. On March 22, 2023, we granted 0.1 million stock options at an exercise price of $185.54, the NYSE closing price on that date.

The fair value of each option granted is estimated using a Black-Scholes option pricing model. The weighted-average assumptions used and the weighted-average fair values of options granted in 2023 and 2022 are as follows:

	2023			2022
Expected dividend yield	3.54		%	2.35		%
Risk-free interest rate	3.70		%	2.39		%
Expected life (in years)	5.93			7.50
Expected volatility	28.31		%	25.04		%
Fair value of options granted	$	41.08		$	48.45

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MARKETABLE SECURITIES AND NON-CURRENT INVESTMENTS

9 Months Ended

Sep. 30, 2023

Investments, Debt and Equity Securities [Abstract]

MARKETABLE SECURITIES AND NON-CURRENT INVESTMENTS

MARKETABLE SECURITIES AND NON-CURRENT INVESTMENTS

The following is a summary of marketable securities classified as trading and available-for-sale as of September 30, 2023 and December 31, 2022 (in millions):

	Cost		Unrealized Gains		Unrealized Losses		Estimated Fair Value
September 30, 2023:
Current trading marketable securities:
Equity securities	$	4	$	—	$	—	$	4
Total trading marketable securities	4		—		—		4
Current available-for-sale securities:
U.S. government and agency debt securities	980		—		(12)		968
Mortgage and asset-backed debt securities	7		—		—		7
Corporate debt securities	1,962		—		(17)		1,945
U.S. state and local municipal debt securities	2		—		—		2
Non-U.S. government debt securities	41		—		—		41
Total available-for-sale marketable securities	2,992		—		(29)		2,963
Total current marketable securities	$	2,996	$	—	$	(29)	$	2,967
	Cost		Unrealized Gains		Unrealized Losses		Estimated Fair Value
December 31, 2022:
Current trading marketable securities:
Equity securities	$	2	$	—	$	—	$	2
Total trading marketable securities	2		—		—		2
Current available-for-sale securities:
U.S. government and agency debt securities	355		—		(8)		347
Mortgage and asset-backed debt securities	9		—		—		9
Corporate debt securities	1,472		—		(6)		1,466
U.S. state and local municipal debt securities	4		—		—		4
Non-U.S. government debt securities	165		—		—		165
Total available-for-sale marketable securities	2,005		—		(14)		1,991
Total current marketable securities	$	2,007	$	—	$	(14)	$	1,993

Investment Impairments

We have concluded that no material impairment losses existed as of September 30, 2023. In making this determination, we considered the financial condition and prospects of each issuer, the magnitude of the losses compared with the cost, the probability that we will be unable to collect all amounts due according to the contractual terms of the security, the credit rating of the security and our ability and intent to hold these investments until the anticipated recovery in market value occurs.

Maturity Information

The amortized cost and estimated fair value of marketable securities as of September 30, 2023 by contractual maturity are shown below (in millions). Actual maturities may differ from contractual maturities because the issuers of the securities may have the right to prepay obligations with or without prepayment penalties.

	Cost		Estimated Fair Value
Due in one year or less	$	1,469	$	1,464
Due after one year through three years	1,515		1,491
Due after three years through five years	8		8
Due after five years	—		—
	2,992		2,963
Equity securities	4		4
	$	2,996	$	2,967

Non-Current Investments

We hold non-current investments that are reported within Other Non-Current Assets in our consolidated balance sheets. Cash paid for these investments is included in Other investing activities in our statements of consolidated cash flows.

•Equity method investments: As of September 30, 2023 and December 31, 2022, equity securities accounted for under the equity method had a carrying value of $249 and $256 million, respectively.

•Other equity securities: Certain equity securities that do not have readily determinable fair values are reported in accordance with the measurement alternative in ASC Topic 321 Investments - Equity Securities. As of September 30, 2023 and December 31, 2022, we held equity securities accounted for using the measurement alternative of $33 and $31 million, respectively.

•Other investments: We hold an investment in a variable life insurance policy to fund benefits for the UPS Excess Coordinating Benefit Plan. The investment had a fair market value of $18 million as of both September 30, 2023 and December 31, 2022.

Fair Value Measurements

Marketable securities valued utilizing Level 1 inputs include active exchange-traded equity securities and equity index funds, and most U.S. government debt securities, as these securities all have quoted prices in active markets. Marketable securities valued utilizing Level 2 inputs include asset-backed securities, corporate bonds and municipal bonds. These securities are valued using market corroborated pricing, matrix pricing or other models that utilize observable inputs such as yield curves.

The following table presents information about our investments measured at fair value on a recurring basis as of September 30, 2023 and December 31, 2022, and indicates the fair value hierarchy of the valuation techniques utilized to determine such fair value (in millions):

	Quoted Prices in Active Markets for Identical Assets (Level 1)		Significant Other Observable Inputs (Level 2)		Significant Unobservable Inputs (Level 3)		Total
September 30, 2023:
Marketable Securities:
U.S. government and agency debt securities	$	968	$	—	$	—	$	968
Mortgage and asset-backed debt securities	—		7		—		7
Corporate debt securities	—		1,945		—		1,945
U.S. state and local municipal debt securities	—		2		—		2
Equity securities	—		4		—		4
Non-U.S. government debt securities	—		41		—		41
Total marketable securities	968		1,999		—		2,967
Other non-current investments(1)	—		18		—		18
Total	$	968	$	2,017	$	—	$	2,985

(1) Represents a variable life insurance policy funding benefits for the UPS Excess Coordinating Benefit Plan.

	Quoted Prices in Active Markets for Identical Assets (Level 1)		Significant Other Observable Inputs (Level 2)		Significant Unobservable Inputs (Level 3)		Total
December 31, 2022:
Marketable Securities:
U.S. government and agency debt securities	$	279	$	68	$	—	$	347
Mortgage and asset-backed debt securities	—		9		—		9
Corporate debt securities	—		1,466		—		1,466
U.S. state and local municipal debt securities	—		4		—		4
Equity securities	—		2		—		2
Non-U.S. government debt securities	—		165		—		165
Total marketable securities	279		1,714		—		1,993
Other non-current investments(1)	—		18		—		18
Total	$	279	$	1,732	$	—	$	2,011

(1) Represents a variable life insurance policy funding benefits for the UPS Excess Coordinating Benefit Plan.

There were no transfers of investments into or out of Level 3 during the nine months ended September 30, 2023 or 2022.

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PROPERTY, PLANT AND EQUIPMENT

9 Months Ended

Sep. 30, 2023

Property, Plant and Equipment [Abstract]

PROPERTY, PLANT AND EQUIPMENT

PROPERTY, PLANT AND EQUIPMENT

Property, plant and equipment as of September 30, 2023 and December 31, 2022 consisted of the following (in millions):

	2023		2022
Vehicles	$	11,403	$	10,628
Aircraft	22,780		22,598
Land	2,124		2,140
Buildings	6,164		6,032
Building and leasehold improvements	5,173		5,067
Plant equipment	16,961		16,145
Technology equipment	2,613		2,411
Construction-in-progress	2,852		2,409
	70,070		67,430
Less: Accumulated depreciation and amortization	(34,057)		(32,711)
Property, Plant and Equipment, Net	$	36,013	$	34,719

Property, plant and equipment purchased on account was $734 and $176 million as of September 30, 2023 and December 31, 2022, respectively. 

For the three and nine months ended September 30, 2023 and 2022, there were no material impairment charges.

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EMPLOYEE BENEFIT PLANS

9 Months Ended

Sep. 30, 2023

Retirement Benefits [Abstract]

EMPLOYEE BENEFIT PLANS

EMPLOYEE BENEFIT PLANS

Company-Sponsored Benefit Plans

Information about the net periodic benefit cost (income) for our company-sponsored pension and postretirement benefit plans for the three and nine months ended September 30, 2023 and 2022 is as follows (in millions):

	U.S. Pension Benefits				U.S. Postretirement Medical Benefits				International Pension Benefits
	2023		2022		2023		2022		2023		2022
Three Months Ended September 30:
Service cost	$	293	$	506	$	5	$	7	$	11	$	17
Interest cost	627		488		29		21		16		11
Expected return on assets	(742)		(820)		(3)		(1)		(21)		(19)
Amortization of prior service cost	27		23		—		—		1		—
Net periodic benefit cost (income)	$	205	$	197	$	31	$	27	$	7	$	9
	U.S. Pension Benefits				U.S. Postretirement Medical Benefits				International Pension Benefits
	2023		2022		2023		2022		2023		2022
Nine Months Ended September 30:
Service cost	$	879	$	1,518	$	15	$	22	$	33	$	52
Interest cost	1,881		1,463		87		62		49		34
Expected return on assets	(2,225)		(2,460)		(9)		(3)		(63)		(59)
Amortization of prior service cost	80		69		1		—		1		1
Settlement and curtailment (gain) loss	—		—		—		—		—		(33)
Net periodic benefit cost (income)	$	615	$	590	$	94	$	81	$	20	$	(5)

The components of net periodic benefit cost (income) other than current service cost are presented within Investment income and other in the statements of consolidated income.

During the nine months ended September 30, 2022, we amended the UPS Canada Ltd. Retirement Plan to cease future benefit accruals effective December 31, 2023. We remeasured the plan's assets and benefit obligation, which resulted in a curtailment gain of $33 million ($24 million after-tax) for the nine months ended September 30, 2022. The gain is included in Investment income and other in the statement of consolidated income.

During the nine months ended September 30, 2023, we contributed $1.3 billion and $108 million to our company-sponsored pension and U.S. postretirement medical benefit plans, respectively. We expect to contribute approximately $26 and $10 million over the remainder of the year to our pension and U.S. postretirement medical benefit plans, respectively.

Multiemployer Benefit Plans

We contribute to a number of multiemployer defined benefit and health and welfare plans under the terms of collective bargaining agreements that cover our union-represented employees. Our current collective bargaining agreements set forth the annual contribution increases allotted to the plans that we participate in, and we are in compliance with these contribution rates. These limitations on annual contribution rates will remain in effect throughout the terms of the existing collective bargaining agreements.

As of September 30, 2023 and December 31, 2022, we had $815 and $821 million, respectively, recorded in Other Non-Current Liabilities in our consolidated balance sheets and $8 million as of each of September 30, 2023 and December 31, 2022 recorded in Other current liabilities in our consolidated balance sheets associated with our previous withdrawal from the New England Teamsters and Trucking Industry Pension Fund. This liability is payable in equal monthly installments over a remaining term of approximately 39 years. Based on the borrowing rates currently available to us for long-term financing of a similar maturity, the fair value of this withdrawal liability as of September 30, 2023 and December 31, 2022 was $642 and $686 million, respectively. We utilized Level 2 inputs in the fair value hierarchy of valuation techniques to determine the fair value of this liability.

UPS was a contributing employer to the Central States Pension Fund (“CSPF”) until 2007 at which time UPS withdrew from the CSPF. Under a collective bargaining agreement with the International Brotherhood of Teamsters (“IBT”), UPS agreed to provide coordinating benefits in the UPS/IBT Full Time Employee Pension Plan (“UPS/IBT Plan”) for UPS participants whose last employer was UPS and who had not retired as of January 1, 2008 (“the UPS Transfer Group”) in the event that benefits are reduced by the CSPF consistent with the terms of our withdrawal agreement with the CSPF. Under this agreement, benefits to the UPS Transfer Group cannot be reduced without our consent and can only be reduced in accordance with law. Subsequent to our withdrawal, the CSPF incurred extensive asset losses and indicated that it was projected to become insolvent. In such event, the CSPF benefits would be reduced to the legally permitted Pension Benefit Guaranty Corporation ("PBGC") limits, triggering the coordinating benefits provision in the collective bargaining agreement.

In March 2021, the American Rescue Plan Act ("ARPA") was enacted into law. The ARPA contains provisions that allow for qualifying multiemployer pension plans to apply for special financial assistance ("SFA") from the PBGC, which will be funded by the U.S. government. Following SFA approval, a qualifying multiemployer pension plan will receive a lump sum payment to enable it to continue paying unreduced pension benefits through 2051. The multiemployer plan is not obligated to repay the SFA. The ARPA is intended to prevent both the PBGC and certain financially distressed multiemployer pension plans, including the CSPF, from becoming insolvent through 2051. The CSPF submitted an application for SFA that was approved in December 2022 and, in January 2023, the CSPF received $35.8 billion from the PBGC.

We account for the potential obligation to pay coordinating benefits under ASC Topic 715, which requires us to provide a best estimate of various actuarial assumptions in measuring our pension benefit obligation at the December 31st measurement date. As of December 31, 2022, our best estimate of coordinating benefits that may be required to be paid by the UPS/IBT Plan after SFA funds have been exhausted was immaterial.

The value of our estimate for future coordinating benefits will continue to be influenced by a number of factors, including interpretations of the ARPA, future legislative actions, actuarial assumptions and the ability of the CSPF to sustain its long-term commitments. Actual events may result in a change in our best estimate of the projected benefit obligation. We will continue to assess the impact of these uncertainties in accordance with ASC Topic 715.

Collective Bargaining Agreements

We have more than 300,000 employees in the U.S. employed under a national master agreement and various supplemental agreements with local unions affiliated with the Teamsters. These agreements were scheduled to expire on July 31, 2023. On July 25, 2023, we reached a new tentative national master agreement with the Teamsters. On September 9, 2023, the agreement was fully ratified. The new agreement contains wage and benefit rate increases for both our part-time and full-time Teamster employees. Based on the most recent actuarial assumptions, the impact to the projected benefit obligation ("PBO") would be approximately $0.6 billion. These enhancements will be recognized at the plans' next measurement date, which is expected to be December 31, 2023, and are subject to actuarial assumptions at that date which may further impact the final PBO calculation.

We have approximately 10,000 employees in Canada employed under a collective bargaining agreement with the Teamsters which runs through July 31, 2025.

We have approximately 3,500 pilots who are employed under a collective bargaining agreement with the Independent Pilots Association. This collective bargaining agreement becomes amendable September 1, 2025.

We have approximately 1,800 airline mechanics who are covered by a collective bargaining agreement with Teamsters Local 2727 which becomes amendable November 1, 2026. In addition, approximately 3,100 of our auto and maintenance mechanics who are not employed under agreements with the Teamsters are employed under collective bargaining agreements with the International Association of Machinists and Aerospace Workers. These collective bargaining agreements run through July 31, 2024.

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GOODWILL AND INTANGIBLE ASSETS

9 Months Ended

Sep. 30, 2023

Goodwill and Intangible Assets Disclosure [Abstract]

GOODWILL AND INTANGIBLE ASSETS

GOODWILL AND INTANGIBLE ASSETS

The following table indicates the allocation of goodwill as of September 30, 2023 and December 31, 2022 (in millions):

	U.S. Domestic Package		International Package		Supply Chain Solutions		Consolidated
December 31, 2022:	$	847	$	492	$	2,884	$	4,223
Acquired	—		—		8		8
Impairments	—		—		(125)		(125)
Currency / Other	—		(5)		(4)		(9)
September 30, 2023:	$	847	$	487	$	2,763	$	4,097

We conducted our most recent goodwill impairment testing as of July 1, 2023 using both qualitative and quantitative methods. Our quantitative tests utilize a combination of the income and market approaches. In developing our valuation assumptions underlying the annual impairment testing, we determined that the cost of capital for our Roadie and Delivery Solutions reporting units had increased, driven by increases in the risk-free interest rate and volatility of the stock prices of market comparables. The results of our testing using these assumptions indicated that the carrying values of our Roadie and Delivery Solutions reporting units exceeded their estimated fair values.

As a result, for the third quarter of 2023, we recorded an impairment charge of $117 million ($103 million after tax, or $0.12 per diluted share) within Other Expenses in our Statement of Consolidated Income. This charge represented goodwill impairment of $56 million related to the Roadie reporting unit and $61 million related to Delivery Solutions, representing all of the goodwill associated with this reporting unit.

Additional changes in goodwill during the nine months ended September 30, 2023 resulted from:

•An increase in goodwill of $8 million, as part of purchase accounting for our acquisition of Bomi Group in the fourth quarter of 2022. Certain areas, including our estimates of non-current liabilities and tax positions, remain preliminary as of September 30, 2023.

•An immaterial impairment charge related to the closure of a trade management services business within Supply Chain Solutions.

•The remaining movements are due to the impact of changes in the value of the U.S. Dollar on the translation of non-U.S. Dollar goodwill balances.

The following is a summary of intangible assets as of September 30, 2023 and December 31, 2022 (in millions):

	Gross Carrying Amount		Accumulated Amortization		Net Carrying Value
September 30, 2023:
Capitalized software	$	5,637	$	(3,790)	$	1,847
Licenses	71		(43)		28
Franchise rights	261		(46)		215
Customer relationships	852		(489)		363
Trade name	124		(24)		100
Trademarks, patents and other	188		(53)		135
Amortizable intangible assets	$	7,133	$	(4,445)	$	2,688
Indefinite-lived intangible assets	204		—		204
Total Intangible Assets, Net	$	7,337	$	(4,445)	$	2,892
December 31, 2022:
Capitalized software	$	5,186	$	(3,500)	$	1,686
Licenses	55		(30)		25
Franchise rights	226		(37)		189
Customer relationships	872		(453)		419
Trade name	125		(8)		117
Trademarks, patents and other	183		(27)		156
Amortizable intangible assets	$	6,647	$	(4,055)	$	2,592
Indefinite-lived intangible assets	204		—		204
Total Intangible Assets, Net	$	6,851	$	(4,055)	$	2,796

A trade name and licenses with carrying values of $200 and $4 million, respectively, as of September 30, 2023 are deemed to be indefinite-lived intangible assets, and therefore are not amortized.

Our annual impairment testing indicated that the fair value of the indefinite-lived trade name associated with our truckload brokerage business remained greater than its carrying value by less than 10 percent. The carrying value of the trade name is $200 million. Our truckload brokerage business continues to be negatively impacted by market conditions, which has resulted in revenue declines. We continue to monitor business performance and external factors affecting our valuation assumptions for this trade name. There were no events or changes in circumstances as of September 30, 2023 that would indicate the carrying amount of our indefinite-lived intangible assets may be impaired as of the date of this report.

Impairment tests for finite-lived intangible assets are performed when a triggering event occurs that may indicate that the carrying value of the intangible asset may not be recoverable. Impairment charges for finite-lived intangible assets were $8 million for the three and nine months ended September 30, 2023. There were no impairment charges for finite-lived intangible assets for the three and nine months ended September 30, 2022.

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DEBT AND FINANCING ARRANGEMENTS

9 Months Ended

Sep. 30, 2023

Debt Disclosure [Abstract]

DEBT AND FINANCING ARRANGEMENTS

DEBT AND FINANCING ARRANGEMENTS The carrying value of our outstanding debt obligations as of September 30, 2023 and December 31, 2022 consisted of the following (in millions):

	Principal Amount			Carrying Value
			Maturity	2023		2022
Commercial paper	$	461	2023-2024	$	458	$	—
Fixed-rate senior notes:
2.500% senior notes	$	—	2023	$	—	$	999
2.800% senior notes	500		2024	499		499
2.200% senior notes	400		2024	400		399
3.900% senior notes	1,000		2025	998		997
2.400% senior notes	500		2026	499		499
3.050% senior notes	1,000		2027	996		995
3.400% senior notes	750		2029	747		747
2.500% senior notes	400		2029	398		397
4.450% senior notes	750		2030	745		744
4.875% senior notes	900		2033	894		—
6.200% senior notes	1,500		2038	1,485		1,485
5.200% senior notes	500		2040	494		494
4.875% senior notes	500		2040	491		491
3.625% senior notes	375		2042	369		369
3.400% senior notes	500		2046	492		492
3.750% senior notes	1,150		2047	1,138		1,137
4.250% senior notes	750		2049	743		743
3.400% senior notes	700		2049	689		688
5.300% senior notes	1,250		2050	1,231		1,231
5.050% senior notes	1,100		2053	1,083		—
Floating-rate senior notes:
Floating-rate senior notes	—		2023	—		500
Floating-rate senior notes	1,566		2049-2073	1,549		1,027
Debentures:
7.620% debentures	276		2030	280		280
Pound Sterling notes:
5.500% notes	81		2031	81		79
5.125% notes	555		2050	527		521
Euro senior notes:
0.375% senior notes	741		2023	741		745
1.625% senior notes	741		2025	739		744
1.000% senior notes	530		2028	527		531
1.500% senior notes	530		2032	527		530
Canadian senior notes:
2.125% senior notes	556		2024	555		553
Finance lease obligations	425		2023-2046	425		390
Facility notes and bonds	320		2029-2045	320		320
Other debt	5		2023-2026	5		36
Total debt	$	21,312		21,125		19,662
Less: current maturities				(2,243)		(2,341)
Long-term debt				$	18,882	$	17,321

Commercial Paper

We are authorized to borrow up to $10.0 billion under a U.S. commercial paper program and €5.0 billion (in a variety of currencies) under a European commercial paper program. As of September 30, 2023, we had $458 million outstanding under our U.S. commercial paper program, with an average interest rate of 5.32%. The amount of commercial paper outstanding is expected to fluctuate. As of September 30, 2023, we have classified the entire commercial paper balance as a current liability on our consolidated balance sheet. There was no commercial paper outstanding at December 31, 2022.

Debt Classification

We have classified certain floating-rate senior notes that are redeemable at the option of the note holder as long-term liabilities in our consolidated balance sheets, due to our intent and ability to refinance the debt if the put option is exercised.

Debt Repayments

During the nine months ended September 30, 2023, we repaid approximately $23 million of foreign-currency-denominated debt assumed in the Bomi Group acquisition.

On April 1, 2023, our 2.500% Senior Notes with a principal balance of $1.0 billion and our floating rate senior notes with a principal balance of $500 million matured and were repaid in full.

Debt Issuances

On February 23, 2023, we issued two series of notes in the principal amounts of $900 million and $1.1 billion. These notes bear interest at 4.875% and 5.050%, respectively, and mature on March 3, 2033 and March 3, 2053, respectively. Interest on the notes is payable semi-annually, beginning September 2023. Each series of notes is callable at our option at a redemption price equal to the greater of 100% of the principal amount, or the sum of the present values of scheduled payments of principal and interest, plus accrued and unpaid interest.

On March 7, 2023, we issued floating rate senior notes with a principal balance of $529 million. These notes bear interest at a rate equal to the compounded Secured Overnight Financing Rate ("SOFR") less 0.350% per year and mature on March 15, 2073. These notes are callable at various times after 30 years at a stated percentage of par value and are redeemable at the option of the note holders at various times after one year at a stated percentage of par value.

Reference Rate Reform

Our floating-rate senior notes that mature between 2049 and 2067 bore interest at rates that referenced the London Interbank Offer Rate ("LIBOR") for U.S. Dollars. As part of a broader program of reference rate reform, U.S. Dollar LIBOR rates ceased to be published after June 2023. Beginning July 1, 2023, we transitioned these notes to an alternative reference rate, SOFR, which was adopted in accordance with recommendations of the Alternative Reference Rates Committee.

Sources of Credit

We maintain two credit agreements with a consortium of banks. The first of these agreements provides revolving credit facilities of $1.0 billion, and expires on December 5, 2023. Amounts outstanding under this agreement bear interest at a periodic fixed rate equal to the term SOFR rate, plus 0.10% per annum and an applicable margin based on our then-current credit rating. The applicable margin from the credit pricing grid as of September 30, 2023 was 0.70%. Alternatively, a fluctuating rate of interest equal to the highest of (1) the rate of interest last quoted by The Wall Street Journal as the prime rate in the United States; (2) the Federal Funds effective rate plus 0.50%; or (3) the Adjusted Term SOFR Rate for a one-month interest period plus 1.00%, may be used at our discretion. We expect to renew this credit agreement in the fourth quarter of 2023 on substantially similar terms.

The second agreement provides revolving credit facilities of $2.0 billion, and expires on December 7, 2026. Amounts outstanding under this facility bear interest at a periodic fixed rate equal to the term SOFR rate plus 0.10% per annum and an applicable margin based on our then-current credit rating. The applicable margin from the credit pricing grid as of September 30, 2023 was 0.875%. Alternatively, a fluctuating rate of interest equal to the highest of (1) the rate of interest last quoted by The Wall Street Journal as the prime rate in the United States; (2) the Federal Funds effective rate plus 0.50%; or (3) the Adjusted Term SOFR Rate for a one-month interest period plus 1.00%, plus an applicable margin, may be used at our discretion.

If the credit ratings established by Standard & Poor's and Moody's differ, the higher rating will be used, except in cases where the lower rating is two or more levels lower. In these circumstances, the rating one step below the higher rating will be used. We are also able to request advances under these facilities based on competitive bids for the applicable interest rate.

There were no amounts outstanding under these facilities as of September 30, 2023.

Debt Covenants

Our existing debt instruments and credit facilities subject us to certain financial covenants. As of September 30, 2023, and for all prior periods presented, we have satisfied these financial covenants. These covenants limit the amount of secured indebtedness that we may incur, and limit the amount of attributable debt in sale-leaseback transactions, to 10% of net tangible assets. As of September 30, 2023, 10% of net tangible assets was equivalent to $4.7 billion and we had no covered sale-leaseback transactions or secured indebtedness outstanding. We do not expect these covenants to have a material impact on our financial condition or liquidity.

Fair Value of Debt    

Based on the borrowing rates currently available to us for long-term debt with similar terms and maturities, the fair value of long-term debt, including current maturities, was approximately $19.8 and $18.2 billion as of September 30, 2023 and December 31, 2022, respectively. We utilized Level 2 inputs in the fair value hierarchy of valuation techniques to determine the fair value of all of our debt instruments.

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LEASES

9 Months Ended

Sep. 30, 2023

Leases [Abstract]

LEASES

LEASES

We have finance and operating leases for real estate (primarily package centers, airport facilities and warehouses), aircraft and engines, information technology equipment, vehicles and various other equipment used in operating our business. Certain leases for real estate and aircraft contain options to purchase, extend or terminate the lease.

Aircraft

In addition to the aircraft that we own, we charter aircraft to handle package and cargo volume on certain international trade lanes and domestic routes. Due to the nature of these agreements, primarily being that either party can cancel the agreement with short notice, we have classified these as short-term leases. A majority of our long-term aircraft operating leases are operated by a third party to handle package and cargo volume in geographic regions where, due to government regulations, we are restricted from operating an airline.

Transportation equipment and other equipment

We enter into both long-term and short-term leases for transportation equipment to supplement our capacity or meet contractual demands. Some of these assets are leased on a month-to-month basis and the leases can be terminated without penalty. We also enter into equipment leases to increase capacity during periods of high demand. These leases are treated as short-term as the cumulative right of use is less than 12 months over the term of the contract.

Some of our transportation and technology equipment leases require us to make additional lease payments based on the underlying usage of the assets. Due to the variable nature of these costs, these are expensed as incurred and are not included in the right of use lease asset and associated lease obligation.

The components of lease expense for the three and nine months ended September 30, 2023 and 2022 were as follows (in millions):

	Three Months Ended  September 30,				Nine Months Ended  September 30,
	2023		2022		2023		2022
Operating lease costs	$	219	$	179	$	645	$	546
Finance lease costs:
Amortization of assets	31		28		88		84
Interest on lease liabilities	4		3		13		10
Total finance lease costs	35		31		101		94
Variable lease costs	63		62		203		194
Short-term lease costs	243		319		746		944
Total lease costs(1)	$	560	$	591	$	1,695	$	1,778
(1) This table excludes sublease income as it was not material for the three and nine months ended September 30, 2023 or 2022.

In addition to the lease costs disclosed in the table above, we monitor all lease categories for any indicators that the carrying value of the assets may not be recoverable. There were no impairments recognized during the three months ended September 30, 2023. We recognized $13 million of impairments during the nine months ended September 30, 2023. There were no material impairments recognized during the three or nine months ended September 30, 2022.

Supplemental information related to leases and location within our consolidated balance sheets is as follows (in millions, except lease term and discount rate):

	September 30, 2023			December 31, 2022
Operating Leases:
Operating lease right-of-use assets	$	4,162		$	3,755
Current maturities of operating leases	$	664		$	621
Non-current operating leases	3,651			3,238
Total operating lease obligations	$	4,315		$	3,859
Finance Leases:
Property, plant and equipment, net	$	810		$	959
Current maturities of long-term debt, commercial paper and finance leases	$	86		$	92
Long-term debt and finance leases	339			298
Total finance lease obligations	$	425		$	390
Weighted average remaining lease term (in years):
Operating leases	11.0			10.8
Finance leases	8.1			8.4
Weighted average discount rate:
Operating leases	3.04		%	2.32		%
Finance leases	3.72		%	3.17		%

Supplemental cash flow information related to leases is as follows (in millions):

	Nine Months Ended  September 30,
	2023		2022
Cash paid for amounts included in measurement of obligations:
Operating cash flows from operating leases	$	627	$	523
Operating cash flows from finance leases	10		3
Financing cash flows from finance leases	101		123
Right-of-use assets obtained in exchange for lease obligations:
Operating leases	$	1,013	$	588
Finance leases	$	136	$	98

Maturities of lease obligations as of September 30, 2023 were as follows (in millions):

	Finance Leases		Operating Leases
2023	$	32	$	180
2024	97		789
2025	74		713
2026	51		612
2027	44		532
Thereafter	212		2,323
Total lease payments	510		5,149
Less: Imputed interest	(85)		(834)
Total lease obligations	425		4,315
Less: Current obligations	(86)		(664)
Long-term lease obligations	$	339	$	3,651

As of September 30, 2023, we had $764 million of additional leases which had not commenced. These leases will commence between 2023 and 2025 when we are granted access to the property, such as when leasehold improvements are completed by the lessor or a certificate of occupancy is obtained.

LEASES

LEASES

We have finance and operating leases for real estate (primarily package centers, airport facilities and warehouses), aircraft and engines, information technology equipment, vehicles and various other equipment used in operating our business. Certain leases for real estate and aircraft contain options to purchase, extend or terminate the lease.

Aircraft

In addition to the aircraft that we own, we charter aircraft to handle package and cargo volume on certain international trade lanes and domestic routes. Due to the nature of these agreements, primarily being that either party can cancel the agreement with short notice, we have classified these as short-term leases. A majority of our long-term aircraft operating leases are operated by a third party to handle package and cargo volume in geographic regions where, due to government regulations, we are restricted from operating an airline.

Transportation equipment and other equipment

We enter into both long-term and short-term leases for transportation equipment to supplement our capacity or meet contractual demands. Some of these assets are leased on a month-to-month basis and the leases can be terminated without penalty. We also enter into equipment leases to increase capacity during periods of high demand. These leases are treated as short-term as the cumulative right of use is less than 12 months over the term of the contract.

Some of our transportation and technology equipment leases require us to make additional lease payments based on the underlying usage of the assets. Due to the variable nature of these costs, these are expensed as incurred and are not included in the right of use lease asset and associated lease obligation.

The components of lease expense for the three and nine months ended September 30, 2023 and 2022 were as follows (in millions):

	Three Months Ended  September 30,				Nine Months Ended  September 30,
	2023		2022		2023		2022
Operating lease costs	$	219	$	179	$	645	$	546
Finance lease costs:
Amortization of assets	31		28		88		84
Interest on lease liabilities	4		3		13		10
Total finance lease costs	35		31		101		94
Variable lease costs	63		62		203		194
Short-term lease costs	243		319		746		944
Total lease costs(1)	$	560	$	591	$	1,695	$	1,778
(1) This table excludes sublease income as it was not material for the three and nine months ended September 30, 2023 or 2022.

In addition to the lease costs disclosed in the table above, we monitor all lease categories for any indicators that the carrying value of the assets may not be recoverable. There were no impairments recognized during the three months ended September 30, 2023. We recognized $13 million of impairments during the nine months ended September 30, 2023. There were no material impairments recognized during the three or nine months ended September 30, 2022.

Supplemental information related to leases and location within our consolidated balance sheets is as follows (in millions, except lease term and discount rate):

	September 30, 2023			December 31, 2022
Operating Leases:
Operating lease right-of-use assets	$	4,162		$	3,755
Current maturities of operating leases	$	664		$	621
Non-current operating leases	3,651			3,238
Total operating lease obligations	$	4,315		$	3,859
Finance Leases:
Property, plant and equipment, net	$	810		$	959
Current maturities of long-term debt, commercial paper and finance leases	$	86		$	92
Long-term debt and finance leases	339			298
Total finance lease obligations	$	425		$	390
Weighted average remaining lease term (in years):
Operating leases	11.0			10.8
Finance leases	8.1			8.4
Weighted average discount rate:
Operating leases	3.04		%	2.32		%
Finance leases	3.72		%	3.17		%

Supplemental cash flow information related to leases is as follows (in millions):

	Nine Months Ended  September 30,
	2023		2022
Cash paid for amounts included in measurement of obligations:
Operating cash flows from operating leases	$	627	$	523
Operating cash flows from finance leases	10		3
Financing cash flows from finance leases	101		123
Right-of-use assets obtained in exchange for lease obligations:
Operating leases	$	1,013	$	588
Finance leases	$	136	$	98

Maturities of lease obligations as of September 30, 2023 were as follows (in millions):

	Finance Leases		Operating Leases
2023	$	32	$	180
2024	97		789
2025	74		713
2026	51		612
2027	44		532
Thereafter	212		2,323
Total lease payments	510		5,149
Less: Imputed interest	(85)		(834)
Total lease obligations	425		4,315
Less: Current obligations	(86)		(664)
Long-term lease obligations	$	339	$	3,651

As of September 30, 2023, we had $764 million of additional leases which had not commenced. These leases will commence between 2023 and 2025 when we are granted access to the property, such as when leasehold improvements are completed by the lessor or a certificate of occupancy is obtained.

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LEGAL PROCEEDINGS AND CONTINGENCIES

9 Months Ended

Sep. 30, 2023

Commitments and Contingencies Disclosure [Abstract]

LEGAL PROCEEDINGS AND CONTINGENCIES

LEGAL PROCEEDINGS AND CONTINGENCIES

We are involved in a number of judicial proceedings and other matters arising from the conduct of our business.

Although there can be no assurances as to the ultimate outcome, we have generally denied, or believe we have meritorious defenses and will deny, liability in all pending matters, including (except as otherwise noted herein) the matters described below, and we intend to vigorously defend each matter. We accrue amounts associated with legal proceedings when and to the extent a loss becomes probable and can be reasonably estimated. The actual costs of resolving legal proceedings may be substantially higher or lower than the amounts accrued on those claims.

For matters as to which we are not able to estimate a possible loss or range of losses, we are not able to determine whether any such loss will have a material impact on our operations or financial condition. For these matters, we have described the reasons that we are unable to estimate a possible loss or range of losses.

Judicial Proceedings

We are a defendant in a number of lawsuits filed in state and federal courts containing various class action allegations under state wage-and-hour laws. At this time, we do not believe that any loss associated with any such matter will have a material impact on our operations or financial condition. One of these matters, Hughes v. UPS Supply Chain Solutions, Inc. and United Parcel Service, Inc. had previously been certified as a class action in Kentucky state court. In the second quarter of 2019, the court granted our motion for judgment on the pleadings related to the wage-and-hour claims. The plaintiffs' appeal of this decision was denied. However, they were granted a discretionary review by the Kentucky Supreme Court. In the first quarter of 2023, the Kentucky Supreme Court ruled in our favor. Plaintiffs subsequently filed a motion for rehearing, which was denied.

In July 2023, another matter, Baker v. United Parcel Service, Inc. (DE) and United Parcel Service, Inc. (OH) was certified as a class action in federal court in the Eastern District of Washington. The plaintiff in this matter alleges that UPS violated the Uniformed Services Employment and Reemployment Rights Act. We are vigorously defending ourselves in this matter and believe that we have a number of meritorious defenses, and there are unresolved questions of law and fact that could be important to the ultimate resolution of this matter. Accordingly, at this time, we are not able to estimate a possible loss or range of loss that may result from this matter or to determine whether such loss, if any, would have a material adverse effect on our financial condition, results of operations or liquidity.

Other Matters

In August 2016, Spain’s National Markets and Competition Commission ("CNMC") announced an investigation into 10 companies in the commercial delivery and parcel industry, including UPS, related to alleged nonaggression agreements to allocate customers. In May 2017, we received a Statement of Objections issued by the CNMC. In July 2017, we received a Proposed Decision from the CNMC. In March 2018, the CNMC adopted a final decision, finding an infringement and imposing an immaterial fine on UPS. We appealed the decision. In December 2022, a trial court ruled against us. We have filed an appeal before the Spanish Supreme Court. We are vigorously defending ourselves and believe that we have a number of meritorious defenses. There are also unresolved questions of law that could be important to the ultimate resolution of this matter. We do not believe that any loss from this matter would have a material impact on our operations or financial condition.

We are a party in various other matters that arose in the normal course of business. We do not believe that the eventual resolution of these other matters (either individually or in the aggregate), including any reasonably possible losses in excess of current accruals, will have a material impact on our operations or financial condition.

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SHAREOWNERS' EQUITY

9 Months Ended

Sep. 30, 2023

Stockholders' Equity Note [Abstract]

SHAREOWNERS' EQUITY

SHAREOWNERS' EQUITY

Capital Stock, Additional Paid-In Capital, Retained Earnings and Non-Controlling Interests

We are authorized to issue two classes of common stock, which are distinguished from each other primarily by their respective voting rights. Class A shares of UPS are entitled to 10 votes per share, whereas class B shares are entitled to one vote per share. Class A shares are primarily held by UPS employees and retirees, as well as trusts and descendants of the Company's founders, and these shares are fully convertible into class B shares at any time. Class B shares are publicly traded on the NYSE under the symbol “UPS”. Class A and B shares both have a $0.01 par value, and as of September 30, 2023, there were 4.6 billion class A shares and 5.6 billion class B shares authorized to be issued. Additionally, there are 200 million preferred shares authorized to be issued, with a par value of $0.01 per share. As of September 30, 2023, no preferred shares had been issued.

The following is a rollforward of our common stock, additional paid-in capital, retained earnings and non-controlling interests accounts for the three and nine months ended September 30, 2023 and 2022 (in millions, except per share amounts):

Three Months Ended September 30:	2023			2022
	Shares	Dollars		Shares	Dollars
Class A Common Stock
Balance at beginning of period	132	$	2	138	$	2
Stock award plans	1	—		(1)	—
Common stock issuances	1	—		1	—
Conversions of class A to class B common stock	(4)	—		(3)	—
Class A shares issued at end of period	130	$	2	135	$	2
Class B Common Stock
Balance at beginning of period	723	$	7	732	$	7
Common stock purchases	(5)	—		(5)	—
Conversions of class A to class B common stock	4	—		3	—
Class B shares issued at end of period	722	$	7	730	$	7
Additional Paid-In Capital
Balance at beginning of period		$	—		$	573
Stock award plans		14			233
Common stock purchases		(123)			(903)
Common stock issuances		115			97
Other (1)		(6)			—
Balance at end of period		$	—		$	—
Retained Earnings
Balance at beginning of period		$	21,584		$	18,958
Net income attributable to common shareowners		1,127			2,584
Dividends ($1.62 and $1.52 per share) (2)		(1,384)			(1,316)
Common stock purchases		(627)			(48)
Other		(1)			(1)
Balance at end of period		$	20,699		$	20,177
Non-Controlling Interest
Balance at beginning of period		$	18		$	21
Change in non-controlling interest		(6)			(1)
Balance at end of period		$	12		$	20
(1) Includes a 1% excise tax applicable to share repurchases. (2) The dividend per share amount is the same for both class A and class B common stock. Dividends included $43 and $41 million as of September 30, 2023 and 2022, respectively, that were settled in shares of class A common stock.

Nine Months Ended September 30:	2023			2022
	Shares	Dollars		Shares	Dollars
Class A Common Stock:
Balance at beginning of period	134	$	2	138	$	2
Stock award plans	4	—		5	—
Common stock issuances	2	—		2	—
Conversions of class A to class B common stock	(10)	—		(10)	—
Class A shares issued at end of period	130	$	2	135	$	2
Class B Common Stock:
Balance at beginning of period	725	$	7	732	$	7
Common stock purchases	(13)	—		(12)	—
Conversions of class A to class B common stock	10	—		10	—
Class B shares issued at end of period	722	$	7	730	$	7
Additional Paid-In Capital:
Balance at beginning of period		$	—		$	1,343
Stock award plans		391			410
Common stock purchases		(750)			(2,146)
Common stock issuances		370			393
Other (1)		(11)			—
Balance at end of period		$	—		$	—
Retained Earnings:
Balance at beginning of period		$	21,326		$	16,179
Net income attributable to controlling interests		5,103			8,095
Dividends ($4.86 and $4.56 per share) (2)		(4,230)			(4,049)
Common stock purchases		(1,500)			(48)
Other		—			—
Balance at end of period		$	20,699		$	20,177
Non-Controlling Interests:
Balance at beginning of period		$	17		$	16
Change in non-controlling interest		(5)			4
Balance at end of period		$	12		$	20
(1) Includes a 1% excise tax applicable to share repurchases. (2) The dividend per share amount is the same for both class A and class B common stock. Dividends include $196 and $207 million as of September 30, 2023 and 2022, respectively, that were settled in shares of class A common stock.

We repurchased 4.4 and 12.8 million shares of class B common stock for $750 million and $2.3 billion during the three and nine months ended September 30, 2023, respectively. We repurchased 4.9 and 11.6 million shares of class B common stock for $951 million and $2.2 billion during the three and nine months ended September 30, 2022, respectively. These repurchases were completed as follows:

•In August 2021, the Board of Directors authorized the company to repurchase up to $5.0 billion of class A and class B common stock (the "2021 Authorization"). For the nine months ended months ended September 30, 2023, we repurchased 0.5 million shares of class B common stock for $82 million under this authorization. The share repurchases discussed above for the three and nine months ended September 30, 2022, were completed under this authorization.

•In January 2023, the Board of Directors terminated the 2021 Authorization and approved a new share repurchase authorization for $5.0 billion of class A and class B common stock (the "2023 Authorization"). For the three and nine months ended September 30, 2023, we repurchased 4.4 and 12.3 million shares for $750 million and $2.2 billion, respectively, under the 2023 Authorization. As of September 30, 2023, we had $2.8 billion available under this repurchase authorization.

We do not anticipate further share repurchases in 2023.

Future share repurchases may be in the form of accelerated share repurchase programs, open market purchases or other methods we deem appropriate. The timing of share repurchases will depend upon market conditions. Unless terminated earlier by the Board of Directors, this program will expire when we have purchased all shares authorized for repurchase under the program.

Movements in additional paid-in capital in respect of stock award plans comprise accruals for unvested awards, offset by adjustments for awards that vest during the period.

Accumulated Other Comprehensive Income (Loss)

We recognize activity in other comprehensive income for foreign currency translation adjustments, unrealized holding gains and losses on available-for-sale securities, unrealized gains and losses from derivatives that qualify as hedges of cash flows and unrecognized pension and postretirement benefit costs. The activity in accumulated other comprehensive income (loss) for the three and nine months ended September 30, 2023 and 2022 was as follows (in millions):

Three Months Ended September 30:	2023		2022
Foreign Currency Translation Gain (Loss), Net of Tax:
Balance at beginning of period	$	(1,346)	$	(1,447)
Translation adjustment (net of tax effect of $0 and $4)	(96)		(263)
Balance at end of period	(1,442)		(1,710)
Unrealized Gain (Loss) on Marketable Securities, Net of Tax:
Balance at beginning of period	(20)		(8)
Current period changes in fair value (net of tax effect of $(1) and $(1))	(2)		(4)
Reclassification to earnings (net of tax effect of $0 and $0)	—		1
Balance at end of period	(22)		(11)
Unrealized Gain (Loss) on Cash Flow Hedges, Net of Tax:
Balance at beginning of period	10		260
Current period changes in fair value (net of tax effect of $44 and $110)	138		350
Reclassification to earnings (net of tax effect of $(8) and $(21))	(27)		(69)
Balance at end of period	121		541
Unrecognized Pension and Postretirement Benefit Costs, Net of Tax:
Balance at beginning of period	(218)		(2,056)
Reclassification to earnings (net of tax effect of $7 and $5)	21		18
Balance at end of period	(197)		(2,038)
Accumulated other comprehensive income (loss) at end of period	$	(1,540)	$	(3,218)

Nine Months Ended September 30:	2023		2022
Foreign currency translation gain (loss), net of tax:
Balance at beginning of period	$	(1,446)	$	(1,162)
Translation adjustment (net of tax effect of $(13) and $11)	1		(548)
Reclassification to earnings (net of tax effect of $0 and $0)	3		—
Balance at end of period	(1,442)		(1,710)
Unrealized gain (loss) on marketable securities, net of tax:
Balance at beginning of period	(11)		(1)
Current period changes in fair value (net of tax effect of $(5) and $(3))	(13)		(11)
Reclassification to earnings (net of tax effect of $1 and $0)	2		1
Balance at end of period	(22)		(11)
Unrealized gain (loss) on cash flow hedges, net of tax:
Balance at beginning of period	167		(17)
Current period changes in fair value (net of tax effect of $22 and $222)	69		705
Reclassification to earnings (net of tax effect of $(36) and $(46))	(115)		(147)
Balance at end of period	121		541
Unrecognized pension and postretirement benefit costs, net of tax:
Balance at beginning of period	(259)		(2,098)
Net actuarial gain (loss) resulting from remeasurements of plan assets and liabilities (net of tax effect of $0 and $11)	—		31
Reclassification to earnings (net of tax effect of $20 and $8)	62		29
Balance at end of period	(197)		(2,038)
Accumulated other comprehensive income (loss) at end of period	$	(1,540)	$	(3,218)

Detail of the gains (losses) reclassified from accumulated other comprehensive income (loss) to the statements of consolidated income for the three and nine months ended September 30, 2023 and 2022 is as follows (in millions):

	Amount Reclassified from AOCI(1)				Affected Line Item in the Income Statement
Three Months Ended September 30:	2023		2022
Unrealized Gain (Loss) on Marketable Securities:
Realized gain (loss) on sale of securities	$	—	$	(1)	Investment income and other
Income tax (expense) benefit	—		—		Income tax expense
Impact on net income	—		(1)		Net income
Unrealized Gain (Loss) on Cash Flow Hedges:
Interest rate contracts	(6)		(4)		Interest expense
Foreign currency exchange contracts	41		94		Revenue
Income tax (expense) benefit	(8)		(21)		Income tax expense
Impact on net income	27		69		Net income
Unrecognized Pension and Postretirement Benefit Costs:
Prior service costs	(28)		(23)		Investment income and other
Income tax (expense) benefit	7		5		Income tax expense
Impact on net income	(21)		(18)		Net income
Total amount reclassified for the period	$	6	$	50	Net income
(1) Accumulated other comprehensive income (loss)

	Amount Reclassified from AOCI(1)				Affected Line Item in the Income Statement
Nine Months Ended September 30:	2023		2022
Unrealized Gain (Loss) on Foreign Currency Translation:
Realized gain (loss) on business wind-down	$	(3)	$	—	Other expenses
Income tax (expense) benefit	—		—		Income tax expense
Impact on net income	(3)		—		Net income
Unrealized gain (loss) on marketable securities:
Realized gain (loss) on sale of securities	(3)		(1)		Investment income and other
Income tax (expense) benefit	1		—		Income tax expense
Impact on net income	(2)		(1)		Net income
Unrealized gain (loss) on cash flow hedges:
Interest rate contracts	(9)		(9)		Interest expense
Foreign currency exchange contracts	160		202		Revenue
Income tax (expense) benefit	(36)		(46)		Income tax expense
Impact on net income	115		147		Net income
Unrecognized pension and postretirement benefit costs:
Prior service costs	(82)		(70)		Investment income and other
Curtailment of benefit obligation	—		33		Investment income and other
Income tax (expense) benefit	20		8		Income tax expense
Impact on net income	(62)		(29)		Net income
Total amount reclassified for the period	$	48	$	117	Net income
(1) Accumulated other comprehensive income (loss)

Deferred Compensation Obligations and Treasury Stock

We maintain a deferred compensation plan whereby certain employees were previously able to elect to defer the gains on stock option exercises by deferring the shares received upon exercise into a rabbi trust. The shares held in this trust are classified as treasury stock, and the liability to participating employees is classified as a deferred compensation obligation within Shareowners’ Equity in the consolidated balance sheets. The number of shares needed to settle the liability for deferred compensation obligations is included in the denominator in both the basic and diluted earnings per share calculations. Employees are generally no longer able to defer the gains from stock options exercised.

Activity in the deferred compensation program for the three and nine months ended September 30, 2023 and 2022 was as follows (in millions):

	2023			2022
Three Months Ended September 30:	Shares	Dollars		Shares	Dollars
Deferred Compensation Obligations:
Balance at beginning of period		$	9		$	12
Reinvested dividends		—			—
Benefit payments		—			—
Balance at end of period		$	9		$	12
Treasury Stock:
Balance at beginning of period	—	$	(9)	—	$	(12)
Reinvested dividends	—	—		—	—
Benefit payments	—	—		—	—
Balance at end of period	—	$	(9)	—	$	(12)

	2023			2022
Nine Months Ended September 30:	Shares	Dollars		Shares	Dollars
Deferred Compensation Obligations:
Balance at beginning of period		$	13		$	16
Reinvested dividends		—			1
Benefit payments		(4)			(5)
Balance at end of period		$	9		$	12
Treasury Stock:
Balance at beginning of period	—	$	(13)	—	$	(16)
Reinvested dividends	—	—		—	(1)
Benefit payments	—	4		—	5
Balance at end of period	—	$	(9)	—	$	(12)

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SEGMENT INFORMATION

9 Months Ended

Sep. 30, 2023

Segment Reporting [Abstract]

SEGMENT INFORMATION

SEGMENT INFORMATION

We have two reportable segments: U.S. Domestic Package and International Package, which are together referred to as our global small package operations. Our remaining businesses are reported as Supply Chain Solutions. Global small package operations represent our most significant business and are broken down into regional operations around the world. Regional operations managers are responsible for both domestic and export products within their geographic area. Supply Chain Solutions comprises the results of non-reportable operating segments that do not meet the quantitative and qualitative criteria of a reportable segment as defined under ASC Topic 280 – Segment Reporting.

U.S. Domestic Package

U.S. Domestic Package operations include the time-definite delivery of letters, documents and packages throughout the United States.

International Package

International Package operations include delivery to more than 200 countries and territories worldwide, including shipments wholly outside the United States, as well as shipments with either origin or destination outside the United States. Our International Package reporting segment includes our operations in Europe, the Indian sub-continent, the Middle East and Africa ("EMEA"), Canada and Latin America (together "Americas") and Asia.

Supply Chain Solutions

Supply Chain Solutions includes our Forwarding, Logistics, UPS Mail Innovations, Coyote, Healthcare and other businesses. Our Forwarding, Logistics and UPS Mail Innovations businesses provide services in more than 200 countries and territories worldwide and include international air and ocean freight forwarding, customs brokerage, distribution and post-sales services, mail and consulting services. Coyote offers truckload brokerage services primarily in the United States. Our Healthcare businesses provide supply chain solutions to the healthcare and life sciences industries. Other businesses within Supply Chain Solutions include The UPS Store, UPS Capital, Roadie and Delivery Solutions.

In evaluating financial performance, we focus on operating profit as a segment’s measure of profit or loss. Operating profit is before investment income (expense) and other, interest expense and income tax expense. Certain expenses are allocated between the segments using activity-based costing methods. These activity-based costing methods require us to make estimates that impact the amount of each expense category that is attributed to each segment. Changes in these estimates directly impact the amount of expense allocated to each segment, and therefore the operating profit of each reporting segment. Our allocation methodologies are refined periodically, as necessary, to reflect changes in our businesses. There were no significant changes to our allocation methodologies in the third quarter or year-to-date periods.

Results of operations for the three and nine months ended September 30, 2023 and 2022 were as follows (in millions):

	Three Months Ended  September 30,				Nine Months Ended  September 30,
	2023		2022		2023		2022
Revenue:
U.S. Domestic Package	$	13,660	$	15,374	$	43,043	$	45,957
International Package	4,267		4,799		13,225		14,748
Supply Chain Solutions	3,134		3,988		9,773		12,600
Consolidated revenue	$	21,061	$	24,161	$	66,041	$	73,305
Operating Profit:
U.S. Domestic Package	$	571	$	1,666	$	3,639	$	5,157
International Package	630		997		2,341		3,306
Supply Chain Solutions	142		450		684		1,436
Consolidated operating profit	$	1,343	$	3,113	$	6,664	$	9,899

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EARNINGS PER SHARE

9 Months Ended

Sep. 30, 2023

Earnings Per Share [Abstract]

EARNINGS PER SHARE

EARNINGS PER SHARE

The earnings per share amounts are the same for class A and class B common shares as the holders of each class are legally entitled to equal per-share distributions whether through dividends or in liquidation.

The following table sets forth the computation of basic and diluted earnings per share for the three and nine months ended September 30, 2023 and 2022 (in millions, except per share amounts):

	Three Months Ended  September 30,				Nine Months Ended  September 30,
	2023		2022		2023		2022
Numerator:
Net income attributable to common shareowners	$	1,127	$	2,584	$	5,103	$	8,095
Denominator:
Weighted average shares	853		867		856		870
Vested portion of restricted units	4		3		4		3
Denominator for basic earnings per share	857		870		860		873
Effect of dilutive securities:
Restricted units	1		2		1		2
Stock options	—		—		—		1
Denominator for diluted earnings per share	858		872		861		876
Basic earnings per share(1)	$	1.31	$	2.97	$	5.93	$	9.27
Diluted earnings per share(1)	$	1.31	$	2.96	$	5.92	$	9.24
(1) Earnings per share is computed using unrounded amounts.

Diluted earnings per share for the three and nine months ended September 30, 2023 and 2022 excluded the effect of 0.2 and 0.1 million shares of common stock, respectively, that may be issued upon the exercise of employee stock options because such effect would be antidilutive.

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DERIVATIVE INSTRUMENTS AND RISK MANAGEMENT

9 Months Ended

Sep. 30, 2023

Derivative Instruments and Hedging Activities Disclosure [Abstract]

DERIVATIVE INSTRUMENTS AND RISK MANAGEMENT

DERIVATIVE INSTRUMENTS AND RISK MANAGEMENT

Risk Management Policies

Changes in fuel prices, interest rates and foreign currency exchange rates impact our results of operations and we actively monitor these exposures. Where deemed appropriate, to manage the impact of these exposures on earnings and/or cash flows, we may enter into a variety of derivative financial instruments. We do not hold or issue derivative financial instruments for trading or speculative purposes.

Credit Risk Management

The forward contracts, swaps and options discussed below contain an element of risk that the counterparties may be unable to meet the terms of the agreements. We seek to minimize such risk exposures for these instruments by limiting the counterparties to banks and financial institutions that meet established credit guidelines. We may further manage credit risk through the use of zero threshold bilateral collateral provisions and/or early termination rights utilizing master netting arrangements, whereby cash is exchanged based on the net fair value of derivatives associated with each counterparty.

As of September 30, 2023 and December 31, 2022, we held cash collateral of $382 and $534 million, respectively, under these agreements. This collateral is included in Cash and cash equivalents in the consolidated balance sheets and is unrestricted. As of September 30, 2023 and December 31, 2022, no collateral was required to be posted with our counterparties.

Types of Hedges

Commodity Risk Management

Currently, the fuel surcharges that we apply in our domestic and international package businesses are the primary means of reducing the risk of adverse fuel price changes on our business. In order to mitigate the impact of fuel surcharges imposed on us by outside carriers, we regularly adjust the rates we charge for our freight brokerage services.

Foreign Currency Risk Management

To protect against the reduction in value of forecasted foreign currency cash flows from our international package business, we maintain a foreign currency cash flow hedging program. Our most significant foreign currency exposures relate to the Euro, British Pound Sterling, Canadian Dollar, Chinese Renminbi and Hong Kong Dollar. We generally designate and account for these contracts as cash flow hedges of anticipated foreign currency denominated revenue.

We may also hedge portions of our anticipated cash settlements of principal and interest on certain foreign currency denominated debt. We generally designate and account for these contracts as cash flow hedges of forecasted foreign currency denominated transactions.

We hedge our net investment in certain foreign operations with foreign currency denominated debt instruments.

Interest Rate Risk Management

We may use a combination of derivative instruments to manage the fixed and floating interest rate mix of our total debt portfolio and related overall cost of borrowing.

We generally designate and account for interest rate swaps that convert fixed-rate interest payments into floating-rate interest payments as fair value hedges of the associated debt instruments. We designate and account for interest rate swaps that convert floating-rate interest payments into fixed-rate interest payments as cash flow hedges of the forecasted payment obligations.

We may periodically hedge the forecasted fixed-coupon interest payments associated with anticipated debt offerings by using forward starting interest rate swaps, interest rate locks or similar derivatives.

Outstanding Positions

As of September 30, 2023 and December 31, 2022, the notional amounts of our outstanding derivative positions were as follows (in millions):

		September 30, 2023	December 31, 2022
Currency hedges:
Euro	EUR	3,837	4,115
British Pound Sterling	GBP	682	856
Canadian Dollar	CAD	1,518	1,598
Hong Kong Dollar	HKD	2,669	4,261
Interest rate hedges:
Floating to Fixed Interest Rate Swaps	USD	—	28

As of September 30, 2023 and December 31, 2022, we had no outstanding commodity hedge positions.

Balance Sheet Recognition

The following table indicates the location in the consolidated balance sheets where our derivative assets and liabilities have been recognized, the fair value hierarchy level applicable to each derivative type and the related fair values of those derivatives.

We have master netting arrangements with substantially all of our counterparties giving us the right of offset for our derivative positions. However, we have not elected to offset the fair value positions of our derivative contracts recorded in the consolidated balance sheets. The columns labeled Net Amounts if Right of Offset had been Applied indicate the potential net fair value positions by type of contract and location in the consolidated balance sheets had we elected to apply the right of offset as of September 30, 2023 and December 31, 2022 (in millions):

		Fair Value Hierarchy Level	Gross Amounts Presented in Consolidated Balance Sheets				Net Amounts if Right of Offset had been Applied
Asset Derivatives	Balance Sheet Location		September 30, 2023		December 31, 2022		September 30, 2023		December 31, 2022
Derivatives designated as hedges:
Foreign currency exchange contracts	Other current assets	Level 2	$	171	$	174	$	166	$	171
Foreign currency exchange contracts	Other non-current assets	Level 2	172		250		161		226
Derivatives not designated as hedges:
Foreign currency exchange contracts	Other current assets	Level 2	—		1		—		1
Total Asset Derivatives			$	343	$	425	$	327	$	398

		Fair Value Hierarchy Level	Gross Amounts Presented in Consolidated Balance Sheets				Net Amounts if Right of Offset had been Applied
Liability Derivatives	Balance Sheet Location		September 30, 2023		December 31, 2022		September 30, 2023		December 31, 2022
Derivatives designated as hedges:
Foreign currency exchange contracts	Other current liabilities	Level 2	$	5	$	3	$	—	$	—
Foreign currency exchange contracts	Other non-current liabilities	Level 2	11		24		—		—
Interest rate contracts	Other non-current liabilities	Level 2	—		5		—		5
Total Liability Derivatives			$	16	$	32	$	—	$	5

Our foreign currency exchange rate and interest rate derivatives are largely comprised of over-the-counter derivatives, which are primarily valued using pricing models that rely on market observable inputs such as yield curves, foreign currency exchange rates and investment forward prices; therefore, these derivatives are classified as Level 2.

Balance Sheet Location of Hedged Item in Fair Value Hedges    

The following table indicates the amounts that were recorded in the consolidated balance sheets related to cumulative basis adjustments for fair value hedges as of September 30, 2023 and December 31, 2022 (in millions):

Line Item in the Consolidated Balance Sheets in Which the Hedged Item is Included	Carrying Amount of Hedged Liabilities		Cumulative Amount of Fair Value Hedge Adjustments		Carrying Amount of Hedged Liabilities		Cumulative Amount  of Fair Value Hedge Adjustments
	September 30, 2023		September 30, 2023		December 31, 2022		December 31, 2022
Long-term debt and finance leases	$	280	$	5	$	280	$	5

Income Statement and AOCI Recognition of Designated Hedges

The following table indicates the amount of gains (losses) that have been recognized in the statements of consolidated income for fair value and cash flow hedges, as well as the associated gain (loss) for the underlying hedged item for fair value hedges for the three and nine months ended September 30, 2023 and 2022 (in millions):

	Three Months Ended September 30,
Location and Amount of Gain (Loss) Recognized in Income on Fair Value and Cash Flow Hedging Relationships	2023						2022
	Revenue		Interest Expense		Investment Income and Other		Revenue		Interest Expense		Investment Income and Other
Gain or (loss) on fair value hedging relationships:
Interest Contracts:
Hedged items	$	—	$	—	$	—	$	—	$	(1)	$	—
Derivatives designated as hedging instruments	—		—		—		—		1		—
Gain or (loss) on cash flow hedging relationships:
Interest Contracts:
Amount of gain or (loss) reclassified from accumulated other comprehensive income	—		(6)		—		—		(4)		—
Foreign Currency Exchange Contracts:
Amount of gain or (loss) reclassified from accumulated other comprehensive income	41		—		—		94		—		—
Total amounts of income and expense line items presented in the statement of income in which the effects of fair value or cash flow hedges are recorded	$	41	$	(6)	$	—	$	94	$	(4)	$	—

	Nine Months Ended September 30,
	2023						2022
Location and Amount of Gain (Loss) Recognized in Income on Fair Value and Cash Flow Hedging Relationships	Revenue		Interest Expense		Investment Income and Other		Revenue		Interest Expense		Investment Income and Other
Gain (loss) on fair value hedging relationships:
Interest Rate Contracts:
Hedged items	$	—	$	—	$	—	$	—	$	10	$	—
Derivatives designated as hedging instruments	—		—		—		—		(10)		—
Gain (loss) on cash flow hedging relationships:
Interest Rate Contracts:
Amount of gain (loss) reclassified from accumulated other comprehensive income	—		(9)		—		—		(9)		—
Foreign Currency Exchange Contracts:
Amount of gain (loss) reclassified from accumulated other comprehensive income	160		—		—		202		—		—
Total amounts of income and expense line items presented in the statement of income in which the effects of fair value or cash flow hedges are recorded	$	160	$	(9)	$	—	$	202	$	(9)	$	—

The following table indicates the amount of gains (losses) that have been recognized in AOCI for the three and nine months ended September 30, 2023 and 2022 for those derivatives designated as cash flow hedges (in millions):

Three Months Ended September 30:
Derivative Instruments in Cash Flow Hedging Relationships	Amount of Gain (Loss) Recognized in AOCI on Derivatives
	2023		2022
Interest rate contracts	$	—	$	1
Foreign currency exchange contracts	182		459
Total	$	182	$	460
Nine Months Ended September 30:
Derivative Instruments in Cash Flow Hedging Relationships	Amount of Gain (Loss) Recognized in AOCI on Derivatives
	2023		2022
Interest rate contracts	$	—	$	5
Foreign currency exchange contracts	91		922
Total	$	91	$	927

As of September 30, 2023, there were $160 million of pre-tax gains related to cash flow hedges deferred in AOCI that are expected to be reclassified to income over the 12-month period ending September 30, 2024. The actual amounts that will be reclassified to income over the next 12 months will vary from this amount as a result of changes in market conditions. The maximum term over which we are hedging exposures to the variability of cash flows is approximately 3 years.

The following table indicates the amount of gains (losses) that have been recognized in AOCI within foreign currency translation adjustment for the three and nine months ended September 30, 2023 and 2022 for those instruments designated as net investment hedges (in millions):

Three Months Ended September 30:
Non-derivative Instruments in Net Investment Hedging Relationships	Amount of Gain (Loss) Recognized in AOCI on Debt
	2023		2022
Foreign currency denominated debt	$	103	$	209
Total	$	103	$	209
Nine Months Ended September 30:
Non-derivative Instruments in Net Investment Hedging Relationships	Amount of Gain (Loss) Recognized in AOCI on Debt
	2023		2022
Foreign currency denominated debt	$	5	$	436
Total	$	5	$	436

Income Statement Recognition of Non-Designated Derivative Instruments

Derivative instruments that are not designated as hedges are recorded at fair value with unrealized gains and losses reported in earnings each period. Cash flows from the settlement of derivative instruments appear in the statement of consolidated cash flows within the same categories as the cash flows of the hedged item.

We may periodically terminate interest rate swaps and foreign currency exchange forward contracts or enter into offsetting swap and foreign currency positions with different counterparties. As part of this process, we de-designate our original hedge relationship.

Amounts recorded in the statements of consolidated income related to fair value changes and settlements of interest rate swaps and foreign currency forward contracts not designated as hedges for the three and nine months ended September 30, 2023 and 2022 (in millions) were as follows:

Derivative Instruments Not Designated in Hedging Relationships	Location of Gain (Loss) Recognized in Income	Amount of Gain (Loss) Recognized in Income
		2023		2022
Three Months Ended September 30:
Foreign currency exchange contracts	Investment income and other	$	(4)	$	(45)
Total		$	(4)	$	(45)
Nine Months Ended September 30:
Foreign currency exchange contracts	Investment income and other	$	(1)	$	(131)
Total		$	(1)	$	(131)

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INCOME TAXES

9 Months Ended

Sep. 30, 2023

Income Tax Disclosure [Abstract]

INCOME TAXES

INCOME TAXES

Our third-quarter effective tax rate decreased to 11.1% as compared to 21.0% in the prior year (21.6% year to date compared to 21.8% in 2022). The year-over-year decrease was driven by favorable U.S. Treasury guidance on utilization of foreign tax credits, decreases in uncertain tax positions as a result of resolution of global tax audits and adjustments to our tax balances to reflect our recently filed tax returns.

We have recognized liabilities for uncertain tax positions and we reevaluate these uncertain tax positions on a quarterly basis. A number of years may elapse before an uncertain tax position is audited and ultimately settled. It is difficult to predict the ultimate outcome or the timing of resolution for uncertain tax positions. It is reasonably possible that the amount of unrecognized tax benefits could significantly increase or decrease within the next twelve months, however, an estimate of the range of reasonably possible outcomes cannot be made. Items that may cause changes to unrecognized tax benefits include the allowance or disallowance of deductions, the timing of deductions and the allocation of income and expense between tax jurisdictions. Any changes could result from the settlement of ongoing litigation, the completion of ongoing examinations, the expiration of statutes of limitations or other unforeseen circumstances.

During the third quarter of 2023, we recognized an income tax benefit of $15 million related to a one-time compensation payment of $61 million. This income tax benefit was generated at a higher average tax rate than the U.S. federal statutory tax rate due to the effect of U.S. state and local taxes.

Also in the third quarter of 2023, we recorded goodwill impairment charges of $117 million ($125 million year to date). As a result, we recorded an additional income tax benefit of $14 million ($16 million year to date). This income tax benefit was generated at a lower average tax rate than the U.S. federal statutory tax rate due to a portion of the goodwill impairment charge not being deductible for tax purposes.

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TRANSFORMATION STRATEGY COSTS

9 Months Ended

Sep. 30, 2023

Restructuring and Related Activities [Abstract]

TRANSFORMATION STRATEGY COSTS

TRANSFORMATION STRATEGY COSTS

We are undertaking an enterprise-wide transformation of our organization that includes initiatives, as well as changes in processes and technology, that impact global direct and indirect operating costs. During the third quarter of 2023, we reduced staff to better align direct headcount with volumes. As of September 30, 2023, we recorded an accrual for separation costs of $90 million on the consolidated balance sheet. We currently expect approximately $26 million to be paid by December 31, 2023 and the remainder to be paid during the first quarter of 2024.

The table below presents transformation strategy costs for the three and nine months ended September 30, 2023 and 2022 (in millions):

	Three Months Ended  September 30,				Nine Months Ended  September 30,
	2023		2022		2023		2022
Transformation Strategy Costs:
Compensation and benefits	$	80	$	15	$	178	$	71
Total other expenses	14		21		58		61
Total Transformation Strategy Costs	$	94	$	36	$	236	$	132
Income Tax Benefit from Transformation Strategy Costs	(24)		(9)		(57)		(31)
After-Tax Transformation Strategy Costs	$	70	$	27	$	179	$	101

The income tax effects of transformation strategy costs are calculated by multiplying the amount of the adjustments by the statutory tax rates applicable in each tax jurisdiction.

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SUBSEQUENT EVENTS

9 Months Ended

Sep. 30, 2023

Subsequent Events [Abstract]

SUBSEQUENT EVENTS

SUBSEQUENT EVENTS

In the third quarter of 2023, we entered into an agreement to acquire MNX Global Logistics, a global time-critical and temperature-sensitive logistics provider. This acquisition is expected to enhance our capabilities in time-critical logistics, including healthcare and related industries and is expected to close in the fourth quarter of 2023, subject to regulatory approval.

Also in the third quarter of 2023, we entered into a separate agreement to acquire Happy Returns, a technology-focused company that provides innovative end-to-end return services. This acquisition will expand our returns portfolio and provide a consolidated returns solution for our enterprise retail customers. This acquisition was closed on November 1, 2023.

The aggregate purchase price for both acquisitions will be approximately $1.3 billion. These acquisitions are not expected to exceed 10% of operating income.

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Pay vs Performance Disclosure - USD ($) $ in Millions	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022
Pay vs Performance Disclosure
Net income	$ 1,127	$ 2,584	$ 5,103	$ 8,095

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Insider Trading Arrangements	3 Months Ended
	Sep. 30, 2023
Trading Arrangements, by Individual
Rule 10b5-1 Arrangement Adopted	false
Non-Rule 10b5-1 Arrangement Adopted	false
Rule 10b5-1 Arrangement Terminated	false
Non-Rule 10b5-1 Arrangement Terminated	false

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BASIS OF PRESENTATION AND ACCOUNTING POLICIES (Policies)

9 Months Ended

Sep. 30, 2023

Organization, Consolidation and Presentation of Financial Statements [Abstract]

Principles of Consolidation

Principles of Consolidation

The accompanying unaudited, consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United States ("GAAP") for interim financial information and with the instructions to Form 10-Q and Rule 10-01 of Regulation S-X. These unaudited, consolidated financial statements contain all adjustments (consisting of normal recurring accruals) necessary to present fairly our financial position as of September 30, 2023, our results of operations for the three and nine months ended September 30, 2023 and 2022, and our cash flows for the nine months ended September 30, 2023 and 2022. The results reported in these unaudited, consolidated financial statements should not be regarded as indicative of results that may be expected for any other period or the entire year. The unaudited, consolidated financial statements should be read in conjunction with the audited, consolidated financial statements and notes thereto included in our Annual Report on Form 10-K for the year ended December 31, 2022.

Fair Value of Financial Instruments

Fair Value of Financial InstrumentsThe carrying amounts of our cash and cash equivalents, accounts receivable, finance receivables and accounts payable approximated fair value as of September 30, 2023 and December 31, 2022. The fair values of our marketable securities are disclosed in note 5, our recognized multiemployer pension withdrawal liabilities in note 7, our short- and long-term debt in note 9 and our derivative instruments in note 15. We apply a fair value hierarchy (Levels 1, 2 and 3) when measuring and reporting items at fair value. Fair values are based on listed market prices (Level 1), when such prices are available. To the extent that listed market prices are not available, fair value is determined based on other relevant factors, including dealer price quotations (Level 2). If listed market prices or other relevant factors are not available, inputs are developed from unobservable data reflecting our own assumptions and include situations where there is little or no market activity for the asset or liability (Level 3).

Use of Estimates

Use of Estimates

The preparation of the accompanying unaudited, consolidated financial statements requires management to make estimates and judgments that affect the reported amounts of assets and liabilities and the disclosure of contingencies at the date of these financial statements, as well as the reported amounts of revenues and expenses during the reporting period.

Although our estimates contemplate current and expected future conditions, as applicable, it is reasonably possible that actual conditions could differ from our expectations, which could materially affect our results of operations and financial position. As a result, our accounting estimates and assumptions may change significantly over time.

Supplier Finance Programs

Supplier Finance Programs

As part of our working capital management, certain financial institutions offer a Supply Chain Finance ("SCF") program to certain of our suppliers. We agree to commercial terms with our suppliers, including prices, quantities and payment terms, regardless of whether the supplier elects to participate in the SCF program. Suppliers issue invoices to us based on the agreed-upon contractual terms. If they participate in the SCF program, our suppliers, at their sole discretion, determine which invoices, if any, to sell to the financial institutions. Our suppliers’ voluntary inclusion of invoices in the SCF program has no bearing on our payment terms. No guarantees are provided by us under the SCF program. We have no economic interest in a supplier’s decision to participate, and we have no direct financial relationship with the financial institutions, as it relates to the SCF program.

Amounts due to our suppliers that participate in the SCF program are included in Accounts payable in our consolidated balance sheets.

Adoption of New Accounting Standards

Adoption of New Accounting StandardsIn September 2022, the Financial Accounting Standards Board issued an Accounting Standards Update ("ASU") to enhance the disclosure of supplier finance programs. This ASU did not affect the recognition, measurement or financial statement presentation of obligations covered by supplier finance programs. We adopted the requirements of this ASU as of January 1, 2023 and have included required disclosures within note 1.

Revenue Recognition, Contract Assets and Liabilities

Revenue Recognition

Substantially all of our revenues are from contracts associated with the pickup, transportation and delivery of packages and freight ("transportation services"). These services may be carried out by or arranged by us and generally occur over a short period of time. Additionally, we provide value-added logistics services to customers through our global network of distribution centers and field stocking locations.

The vast majority of our contracts with customers are for transportation services that include only one performance obligation; the transportation services themselves. We generally recognize revenue over time, based on the extent of progress towards completion of the services in the contract. All of our major businesses act as a principal in their revenue arrangements and as such, we report revenue and the associated purchased transportation costs on a gross basis within our statements of consolidated income.

Contract Assets and Liabilities

Contract assets include billed and unbilled amounts resulting from in-transit shipments, as we have an unconditional right to payment only when services have been completed (i.e. shipments have been delivered). Amounts do not exceed their net realizable value. Contract assets are generally classified as current and the full balance is converted each quarter based on the short-term nature of the transactions.

Contract liabilities consist of advance payments and billings in excess of revenue as well as deferred revenue. Advance payments and billings in excess of revenue represent payments received from our customers that will be earned over the contract term. Deferred revenue represents the amount due from customers related to in-transit shipments that has not yet been recognized as revenue based on our selected measure of progress. We classify advance payments and billings in excess of revenue as either current or long-term, depending on the period over which the amount will be earned. We classify deferred revenue as current based on the short-term nature of the transactions. Our contract assets and liabilities are reported in a net position on a contract-by-contract basis at the end of each reporting period. In order to determine revenue recognized in the period from contract liabilities, we first allocate revenue to the individual contract liability balance outstanding at the beginning of the period until the revenue exceeds that deferred revenue balance.

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REVENUE RECOGNITION (Tables)

9 Months Ended

Sep. 30, 2023

Revenue from Contract with Customer [Abstract]

Disaggregation of Revenue

Disaggregation of Revenue

	Three Months Ended  September 30,				Nine Months Ended  September 30,
	2023		2022		2023		2022
Revenue:
Next Day Air	$	2,372	$	2,673	$	7,240	$	7,923
Deferred	1,128		1,311		3,491		4,123
Ground	10,160		11,390		32,312		33,911
U.S. Domestic Package	13,660		15,374		43,043		45,957
Domestic	742		785		2,299		2,465
Export	3,367		3,747		10,387		11,501
Cargo & Other	158		267		539		782
International Package	4,267		4,799		13,225		14,748
Forwarding	1,327		2,162		4,217		7,140
Logistics	1,430		1,302		4,271		3,843
Other	377		524		1,285		1,617
Supply Chain Solutions	3,134		3,988		9,773		12,600
Consolidated revenue	$	21,061	$	24,161	$	66,041	$	73,305

Schedule of Contract Assets and Liabilities

Contract assets and liabilities as of September 30, 2023 and December 31, 2022 were as follows (in millions):

	Balance Sheet Location	September 30, 2023		December 31, 2022
Contract Assets:
Revenue related to in-transit packages	Other current assets	$	233	$	308
Contract Liabilities:
Short-term advance payments from customers	Other current liabilities	$	13	$	11
Long-term advance payments from customers	Other non-current liabilities	$	25	$	26

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STOCK-BASED COMPENSATION (Tables)

9 Months Ended

Sep. 30, 2023

Share-Based Payment Arrangement [Abstract]

Weighted-Average Assumptions and Fair Values Used of Performance Units Granted

The weighted-average assumptions used and the weighted-average fair values of the LTIP awards granted in 2023 and 2022 are as follows:

	2023			2022
Risk-free interest rate	3.81		%	2.35		%
Expected volatility	30.30		%	31.92		%
Fair value of RPUs granted	$	198.98		$	227.00
Share payout	107.80		%	107.37		%

Fair Value of Employee Stock Options Granted and Determined by Black-Scholes Valuation Model Assumptions

The fair value of each option granted is estimated using a Black-Scholes option pricing model. The weighted-average assumptions used and the weighted-average fair values of options granted in 2023 and 2022 are as follows:

	2023			2022
Expected dividend yield	3.54		%	2.35		%
Risk-free interest rate	3.70		%	2.39		%
Expected life (in years)	5.93			7.50
Expected volatility	28.31		%	25.04		%
Fair value of options granted	$	41.08		$	48.45

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MARKETABLE SECURITIES AND NON-CURRENT INVESTMENTS (Tables)

9 Months Ended

Sep. 30, 2023

Investments, Debt and Equity Securities [Abstract]

Available-for-sale Securities

The following is a summary of marketable securities classified as trading and available-for-sale as of September 30, 2023 and December 31, 2022 (in millions):

	Cost		Unrealized Gains		Unrealized Losses		Estimated Fair Value
September 30, 2023:
Current trading marketable securities:
Equity securities	$	4	$	—	$	—	$	4
Total trading marketable securities	4		—		—		4
Current available-for-sale securities:
U.S. government and agency debt securities	980		—		(12)		968
Mortgage and asset-backed debt securities	7		—		—		7
Corporate debt securities	1,962		—		(17)		1,945
U.S. state and local municipal debt securities	2		—		—		2
Non-U.S. government debt securities	41		—		—		41
Total available-for-sale marketable securities	2,992		—		(29)		2,963
Total current marketable securities	$	2,996	$	—	$	(29)	$	2,967
	Cost		Unrealized Gains		Unrealized Losses		Estimated Fair Value
December 31, 2022:
Current trading marketable securities:
Equity securities	$	2	$	—	$	—	$	2
Total trading marketable securities	2		—		—		2
Current available-for-sale securities:
U.S. government and agency debt securities	355		—		(8)		347
Mortgage and asset-backed debt securities	9		—		—		9
Corporate debt securities	1,472		—		(6)		1,466
U.S. state and local municipal debt securities	4		—		—		4
Non-U.S. government debt securities	165		—		—		165
Total available-for-sale marketable securities	2,005		—		(14)		1,991
Total current marketable securities	$	2,007	$	—	$	(14)	$	1,993

Investments Classified by Contractual Maturity Date

The amortized cost and estimated fair value of marketable securities as of September 30, 2023 by contractual maturity are shown below (in millions). Actual maturities may differ from contractual maturities because the issuers of the securities may have the right to prepay obligations with or without prepayment penalties.

	Cost		Estimated Fair Value
Due in one year or less	$	1,469	$	1,464
Due after one year through three years	1,515		1,491
Due after three years through five years	8		8
Due after five years	—		—
	2,992		2,963
Equity securities	4		4
	$	2,996	$	2,967

Fair Value, Assets Measured on Recurring Basis

The following table presents information about our investments measured at fair value on a recurring basis as of September 30, 2023 and December 31, 2022, and indicates the fair value hierarchy of the valuation techniques utilized to determine such fair value (in millions):

	Quoted Prices in Active Markets for Identical Assets (Level 1)		Significant Other Observable Inputs (Level 2)		Significant Unobservable Inputs (Level 3)		Total
September 30, 2023:
Marketable Securities:
U.S. government and agency debt securities	$	968	$	—	$	—	$	968
Mortgage and asset-backed debt securities	—		7		—		7
Corporate debt securities	—		1,945		—		1,945
U.S. state and local municipal debt securities	—		2		—		2
Equity securities	—		4		—		4
Non-U.S. government debt securities	—		41		—		41
Total marketable securities	968		1,999		—		2,967
Other non-current investments(1)	—		18		—		18
Total	$	968	$	2,017	$	—	$	2,985

(1) Represents a variable life insurance policy funding benefits for the UPS Excess Coordinating Benefit Plan.

	Quoted Prices in Active Markets for Identical Assets (Level 1)		Significant Other Observable Inputs (Level 2)		Significant Unobservable Inputs (Level 3)		Total
December 31, 2022:
Marketable Securities:
U.S. government and agency debt securities	$	279	$	68	$	—	$	347
Mortgage and asset-backed debt securities	—		9		—		9
Corporate debt securities	—		1,466		—		1,466
U.S. state and local municipal debt securities	—		4		—		4
Equity securities	—		2		—		2
Non-U.S. government debt securities	—		165		—		165
Total marketable securities	279		1,714		—		1,993
Other non-current investments(1)	—		18		—		18
Total	$	279	$	1,732	$	—	$	2,011

(1) Represents a variable life insurance policy funding benefits for the UPS Excess Coordinating Benefit Plan.

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PROPERTY, PLANT AND EQUIPMENT (Tables)

9 Months Ended

Sep. 30, 2023

Property, Plant and Equipment [Abstract]

Schedule of Property, Plant and Equipment

Property, plant and equipment as of September 30, 2023 and December 31, 2022 consisted of the following (in millions):

	2023		2022
Vehicles	$	11,403	$	10,628
Aircraft	22,780		22,598
Land	2,124		2,140
Buildings	6,164		6,032
Building and leasehold improvements	5,173		5,067
Plant equipment	16,961		16,145
Technology equipment	2,613		2,411
Construction-in-progress	2,852		2,409
	70,070		67,430
Less: Accumulated depreciation and amortization	(34,057)		(32,711)
Property, Plant and Equipment, Net	$	36,013	$	34,719

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EMPLOYEE BENEFIT PLANS (Tables)

9 Months Ended

Sep. 30, 2023

Retirement Benefits [Abstract]

Schedule of Defined Benefit Plans Disclosures

Information about the net periodic benefit cost (income) for our company-sponsored pension and postretirement benefit plans for the three and nine months ended September 30, 2023 and 2022 is as follows (in millions):

	U.S. Pension Benefits				U.S. Postretirement Medical Benefits				International Pension Benefits
	2023		2022		2023		2022		2023		2022
Three Months Ended September 30:
Service cost	$	293	$	506	$	5	$	7	$	11	$	17
Interest cost	627		488		29		21		16		11
Expected return on assets	(742)		(820)		(3)		(1)		(21)		(19)
Amortization of prior service cost	27		23		—		—		1		—
Net periodic benefit cost (income)	$	205	$	197	$	31	$	27	$	7	$	9
	U.S. Pension Benefits				U.S. Postretirement Medical Benefits				International Pension Benefits
	2023		2022		2023		2022		2023		2022
Nine Months Ended September 30:
Service cost	$	879	$	1,518	$	15	$	22	$	33	$	52
Interest cost	1,881		1,463		87		62		49		34
Expected return on assets	(2,225)		(2,460)		(9)		(3)		(63)		(59)
Amortization of prior service cost	80		69		1		—		1		1
Settlement and curtailment (gain) loss	—		—		—		—		—		(33)
Net periodic benefit cost (income)	$	615	$	590	$	94	$	81	$	20	$	(5)

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GOODWILL AND INTANGIBLE ASSETS (Tables)

9 Months Ended

Sep. 30, 2023

Goodwill and Intangible Assets Disclosure [Abstract]

Schedule of Goodwill

The following table indicates the allocation of goodwill as of September 30, 2023 and December 31, 2022 (in millions):

	U.S. Domestic Package		International Package		Supply Chain Solutions		Consolidated
December 31, 2022:	$	847	$	492	$	2,884	$	4,223
Acquired	—		—		8		8
Impairments	—		—		(125)		(125)
Currency / Other	—		(5)		(4)		(9)
September 30, 2023:	$	847	$	487	$	2,763	$	4,097

Schedule of Intangible Assets (Excluding Goodwill)

The following is a summary of intangible assets as of September 30, 2023 and December 31, 2022 (in millions):

	Gross Carrying Amount		Accumulated Amortization		Net Carrying Value
September 30, 2023:
Capitalized software	$	5,637	$	(3,790)	$	1,847
Licenses	71		(43)		28
Franchise rights	261		(46)		215
Customer relationships	852		(489)		363
Trade name	124		(24)		100
Trademarks, patents and other	188		(53)		135
Amortizable intangible assets	$	7,133	$	(4,445)	$	2,688
Indefinite-lived intangible assets	204		—		204
Total Intangible Assets, Net	$	7,337	$	(4,445)	$	2,892
December 31, 2022:
Capitalized software	$	5,186	$	(3,500)	$	1,686
Licenses	55		(30)		25
Franchise rights	226		(37)		189
Customer relationships	872		(453)		419
Trade name	125		(8)		117
Trademarks, patents and other	183		(27)		156
Amortizable intangible assets	$	6,647	$	(4,055)	$	2,592
Indefinite-lived intangible assets	204		—		204
Total Intangible Assets, Net	$	6,851	$	(4,055)	$	2,796

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DEBT AND FINANCING ARRANGEMENTS (Tables)

9 Months Ended

Sep. 30, 2023

Debt Disclosure [Abstract]

Schedule of Long-term Debt Instruments

The carrying value of our outstanding debt obligations as of September 30, 2023 and December 31, 2022 consisted of the following (in millions):

	Principal Amount			Carrying Value
			Maturity	2023		2022
Commercial paper	$	461	2023-2024	$	458	$	—
Fixed-rate senior notes:
2.500% senior notes	$	—	2023	$	—	$	999
2.800% senior notes	500		2024	499		499
2.200% senior notes	400		2024	400		399
3.900% senior notes	1,000		2025	998		997
2.400% senior notes	500		2026	499		499
3.050% senior notes	1,000		2027	996		995
3.400% senior notes	750		2029	747		747
2.500% senior notes	400		2029	398		397
4.450% senior notes	750		2030	745		744
4.875% senior notes	900		2033	894		—
6.200% senior notes	1,500		2038	1,485		1,485
5.200% senior notes	500		2040	494		494
4.875% senior notes	500		2040	491		491
3.625% senior notes	375		2042	369		369
3.400% senior notes	500		2046	492		492
3.750% senior notes	1,150		2047	1,138		1,137
4.250% senior notes	750		2049	743		743
3.400% senior notes	700		2049	689		688
5.300% senior notes	1,250		2050	1,231		1,231
5.050% senior notes	1,100		2053	1,083		—
Floating-rate senior notes:
Floating-rate senior notes	—		2023	—		500
Floating-rate senior notes	1,566		2049-2073	1,549		1,027
Debentures:
7.620% debentures	276		2030	280		280
Pound Sterling notes:
5.500% notes	81		2031	81		79
5.125% notes	555		2050	527		521
Euro senior notes:
0.375% senior notes	741		2023	741		745
1.625% senior notes	741		2025	739		744
1.000% senior notes	530		2028	527		531
1.500% senior notes	530		2032	527		530
Canadian senior notes:
2.125% senior notes	556		2024	555		553
Finance lease obligations	425		2023-2046	425		390
Facility notes and bonds	320		2029-2045	320		320
Other debt	5		2023-2026	5		36
Total debt	$	21,312		21,125		19,662
Less: current maturities				(2,243)		(2,341)
Long-term debt				$	18,882	$	17,321

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LEASES (Tables)

9 Months Ended

Sep. 30, 2023

Leases [Abstract]

Lease Cost

The components of lease expense for the three and nine months ended September 30, 2023 and 2022 were as follows (in millions):

	Three Months Ended  September 30,				Nine Months Ended  September 30,
	2023		2022		2023		2022
Operating lease costs	$	219	$	179	$	645	$	546
Finance lease costs:
Amortization of assets	31		28		88		84
Interest on lease liabilities	4		3		13		10
Total finance lease costs	35		31		101		94
Variable lease costs	63		62		203		194
Short-term lease costs	243		319		746		944
Total lease costs(1)	$	560	$	591	$	1,695	$	1,778
(1) This table excludes sublease income as it was not material for the three and nine months ended September 30, 2023 or 2022.

Supplemental cash flow information related to leases is as follows (in millions):

	Nine Months Ended  September 30,
	2023		2022
Cash paid for amounts included in measurement of obligations:
Operating cash flows from operating leases	$	627	$	523
Operating cash flows from finance leases	10		3
Financing cash flows from finance leases	101		123
Right-of-use assets obtained in exchange for lease obligations:
Operating leases	$	1,013	$	588
Finance leases	$	136	$	98

Supplemental Balance Sheet

Supplemental information related to leases and location within our consolidated balance sheets is as follows (in millions, except lease term and discount rate):

	September 30, 2023			December 31, 2022
Operating Leases:
Operating lease right-of-use assets	$	4,162		$	3,755
Current maturities of operating leases	$	664		$	621
Non-current operating leases	3,651			3,238
Total operating lease obligations	$	4,315		$	3,859
Finance Leases:
Property, plant and equipment, net	$	810		$	959
Current maturities of long-term debt, commercial paper and finance leases	$	86		$	92
Long-term debt and finance leases	339			298
Total finance lease obligations	$	425		$	390
Weighted average remaining lease term (in years):
Operating leases	11.0			10.8
Finance leases	8.1			8.4
Weighted average discount rate:
Operating leases	3.04		%	2.32		%
Finance leases	3.72		%	3.17		%

Operating Leases Maturity Schedule

Maturities of lease obligations as of September 30, 2023 were as follows (in millions):

	Finance Leases		Operating Leases
2023	$	32	$	180
2024	97		789
2025	74		713
2026	51		612
2027	44		532
Thereafter	212		2,323
Total lease payments	510		5,149
Less: Imputed interest	(85)		(834)
Total lease obligations	425		4,315
Less: Current obligations	(86)		(664)
Long-term lease obligations	$	339	$	3,651

Finance Leases Maturity Schedule

Maturities of lease obligations as of September 30, 2023 were as follows (in millions):

	Finance Leases		Operating Leases
2023	$	32	$	180
2024	97		789
2025	74		713
2026	51		612
2027	44		532
Thereafter	212		2,323
Total lease payments	510		5,149
Less: Imputed interest	(85)		(834)
Total lease obligations	425		4,315
Less: Current obligations	(86)		(664)
Long-term lease obligations	$	339	$	3,651

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SHAREOWNERS' EQUITY (Tables)

9 Months Ended

Sep. 30, 2023

Stockholders' Equity Note [Abstract]

Schedule of Stockholders Equity

The following is a rollforward of our common stock, additional paid-in capital, retained earnings and non-controlling interests accounts for the three and nine months ended September 30, 2023 and 2022 (in millions, except per share amounts):

Three Months Ended September 30:	2023			2022
	Shares	Dollars		Shares	Dollars
Class A Common Stock
Balance at beginning of period	132	$	2	138	$	2
Stock award plans	1	—		(1)	—
Common stock issuances	1	—		1	—
Conversions of class A to class B common stock	(4)	—		(3)	—
Class A shares issued at end of period	130	$	2	135	$	2
Class B Common Stock
Balance at beginning of period	723	$	7	732	$	7
Common stock purchases	(5)	—		(5)	—
Conversions of class A to class B common stock	4	—		3	—
Class B shares issued at end of period	722	$	7	730	$	7
Additional Paid-In Capital
Balance at beginning of period		$	—		$	573
Stock award plans		14			233
Common stock purchases		(123)			(903)
Common stock issuances		115			97
Other (1)		(6)			—
Balance at end of period		$	—		$	—
Retained Earnings
Balance at beginning of period		$	21,584		$	18,958
Net income attributable to common shareowners		1,127			2,584
Dividends ($1.62 and $1.52 per share) (2)		(1,384)			(1,316)
Common stock purchases		(627)			(48)
Other		(1)			(1)
Balance at end of period		$	20,699		$	20,177
Non-Controlling Interest
Balance at beginning of period		$	18		$	21
Change in non-controlling interest		(6)			(1)
Balance at end of period		$	12		$	20
(1) Includes a 1% excise tax applicable to share repurchases. (2) The dividend per share amount is the same for both class A and class B common stock. Dividends included $43 and $41 million as of September 30, 2023 and 2022, respectively, that were settled in shares of class A common stock.

Nine Months Ended September 30:	2023			2022
	Shares	Dollars		Shares	Dollars
Class A Common Stock:
Balance at beginning of period	134	$	2	138	$	2
Stock award plans	4	—		5	—
Common stock issuances	2	—		2	—
Conversions of class A to class B common stock	(10)	—		(10)	—
Class A shares issued at end of period	130	$	2	135	$	2
Class B Common Stock:
Balance at beginning of period	725	$	7	732	$	7
Common stock purchases	(13)	—		(12)	—
Conversions of class A to class B common stock	10	—		10	—
Class B shares issued at end of period	722	$	7	730	$	7
Additional Paid-In Capital:
Balance at beginning of period		$	—		$	1,343
Stock award plans		391			410
Common stock purchases		(750)			(2,146)
Common stock issuances		370			393
Other (1)		(11)			—
Balance at end of period		$	—		$	—
Retained Earnings:
Balance at beginning of period		$	21,326		$	16,179
Net income attributable to controlling interests		5,103			8,095
Dividends ($4.86 and $4.56 per share) (2)		(4,230)			(4,049)
Common stock purchases		(1,500)			(48)
Other		—			—
Balance at end of period		$	20,699		$	20,177
Non-Controlling Interests:
Balance at beginning of period		$	17		$	16
Change in non-controlling interest		(5)			4
Balance at end of period		$	12		$	20
(1) Includes a 1% excise tax applicable to share repurchases. (2) The dividend per share amount is the same for both class A and class B common stock. Dividends include $196 and $207 million as of September 30, 2023 and 2022, respectively, that were settled in shares of class A common stock.

Schedule of Accumulated Other Comprehensive Income (Loss)

The activity in accumulated other comprehensive income (loss) for the three and nine months ended September 30, 2023 and 2022 was as follows (in millions):

Three Months Ended September 30:	2023		2022
Foreign Currency Translation Gain (Loss), Net of Tax:
Balance at beginning of period	$	(1,346)	$	(1,447)
Translation adjustment (net of tax effect of $0 and $4)	(96)		(263)
Balance at end of period	(1,442)		(1,710)
Unrealized Gain (Loss) on Marketable Securities, Net of Tax:
Balance at beginning of period	(20)		(8)
Current period changes in fair value (net of tax effect of $(1) and $(1))	(2)		(4)
Reclassification to earnings (net of tax effect of $0 and $0)	—		1
Balance at end of period	(22)		(11)
Unrealized Gain (Loss) on Cash Flow Hedges, Net of Tax:
Balance at beginning of period	10		260
Current period changes in fair value (net of tax effect of $44 and $110)	138		350
Reclassification to earnings (net of tax effect of $(8) and $(21))	(27)		(69)
Balance at end of period	121		541
Unrecognized Pension and Postretirement Benefit Costs, Net of Tax:
Balance at beginning of period	(218)		(2,056)
Reclassification to earnings (net of tax effect of $7 and $5)	21		18
Balance at end of period	(197)		(2,038)
Accumulated other comprehensive income (loss) at end of period	$	(1,540)	$	(3,218)

Nine Months Ended September 30:	2023		2022
Foreign currency translation gain (loss), net of tax:
Balance at beginning of period	$	(1,446)	$	(1,162)
Translation adjustment (net of tax effect of $(13) and $11)	1		(548)
Reclassification to earnings (net of tax effect of $0 and $0)	3		—
Balance at end of period	(1,442)		(1,710)
Unrealized gain (loss) on marketable securities, net of tax:
Balance at beginning of period	(11)		(1)
Current period changes in fair value (net of tax effect of $(5) and $(3))	(13)		(11)
Reclassification to earnings (net of tax effect of $1 and $0)	2		1
Balance at end of period	(22)		(11)
Unrealized gain (loss) on cash flow hedges, net of tax:
Balance at beginning of period	167		(17)
Current period changes in fair value (net of tax effect of $22 and $222)	69		705
Reclassification to earnings (net of tax effect of $(36) and $(46))	(115)		(147)
Balance at end of period	121		541
Unrecognized pension and postretirement benefit costs, net of tax:
Balance at beginning of period	(259)		(2,098)
Net actuarial gain (loss) resulting from remeasurements of plan assets and liabilities (net of tax effect of $0 and $11)	—		31
Reclassification to earnings (net of tax effect of $20 and $8)	62		29
Balance at end of period	(197)		(2,038)
Accumulated other comprehensive income (loss) at end of period	$	(1,540)	$	(3,218)

Gains (Losses) Reclassified from AOCI

Detail of the gains (losses) reclassified from accumulated other comprehensive income (loss) to the statements of consolidated income for the three and nine months ended September 30, 2023 and 2022 is as follows (in millions):

	Amount Reclassified from AOCI(1)				Affected Line Item in the Income Statement
Three Months Ended September 30:	2023		2022
Unrealized Gain (Loss) on Marketable Securities:
Realized gain (loss) on sale of securities	$	—	$	(1)	Investment income and other
Income tax (expense) benefit	—		—		Income tax expense
Impact on net income	—		(1)		Net income
Unrealized Gain (Loss) on Cash Flow Hedges:
Interest rate contracts	(6)		(4)		Interest expense
Foreign currency exchange contracts	41		94		Revenue
Income tax (expense) benefit	(8)		(21)		Income tax expense
Impact on net income	27		69		Net income
Unrecognized Pension and Postretirement Benefit Costs:
Prior service costs	(28)		(23)		Investment income and other
Income tax (expense) benefit	7		5		Income tax expense
Impact on net income	(21)		(18)		Net income
Total amount reclassified for the period	$	6	$	50	Net income
(1) Accumulated other comprehensive income (loss)

	Amount Reclassified from AOCI(1)				Affected Line Item in the Income Statement
Nine Months Ended September 30:	2023		2022
Unrealized Gain (Loss) on Foreign Currency Translation:
Realized gain (loss) on business wind-down	$	(3)	$	—	Other expenses
Income tax (expense) benefit	—		—		Income tax expense
Impact on net income	(3)		—		Net income
Unrealized gain (loss) on marketable securities:
Realized gain (loss) on sale of securities	(3)		(1)		Investment income and other
Income tax (expense) benefit	1		—		Income tax expense
Impact on net income	(2)		(1)		Net income
Unrealized gain (loss) on cash flow hedges:
Interest rate contracts	(9)		(9)		Interest expense
Foreign currency exchange contracts	160		202		Revenue
Income tax (expense) benefit	(36)		(46)		Income tax expense
Impact on net income	115		147		Net income
Unrecognized pension and postretirement benefit costs:
Prior service costs	(82)		(70)		Investment income and other
Curtailment of benefit obligation	—		33		Investment income and other
Income tax (expense) benefit	20		8		Income tax expense
Impact on net income	(62)		(29)		Net income
Total amount reclassified for the period	$	48	$	117	Net income
(1) Accumulated other comprehensive income (loss)

Activity in Deferred Compensation Program

Activity in the deferred compensation program for the three and nine months ended September 30, 2023 and 2022 was as follows (in millions):

	2023			2022
Three Months Ended September 30:	Shares	Dollars		Shares	Dollars
Deferred Compensation Obligations:
Balance at beginning of period		$	9		$	12
Reinvested dividends		—			—
Benefit payments		—			—
Balance at end of period		$	9		$	12
Treasury Stock:
Balance at beginning of period	—	$	(9)	—	$	(12)
Reinvested dividends	—	—		—	—
Benefit payments	—	—		—	—
Balance at end of period	—	$	(9)	—	$	(12)

	2023			2022
Nine Months Ended September 30:	Shares	Dollars		Shares	Dollars
Deferred Compensation Obligations:
Balance at beginning of period		$	13		$	16
Reinvested dividends		—			1
Benefit payments		(4)			(5)
Balance at end of period		$	9		$	12
Treasury Stock:
Balance at beginning of period	—	$	(13)	—	$	(16)
Reinvested dividends	—	—		—	(1)
Benefit payments	—	4		—	5
Balance at end of period	—	$	(9)	—	$	(12)

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SEGMENT INFORMATION (Tables)

9 Months Ended

Sep. 30, 2023

Segment Reporting [Abstract]

Results of Operations

Results of operations for the three and nine months ended September 30, 2023 and 2022 were as follows (in millions):

	Three Months Ended  September 30,				Nine Months Ended  September 30,
	2023		2022		2023		2022
Revenue:
U.S. Domestic Package	$	13,660	$	15,374	$	43,043	$	45,957
International Package	4,267		4,799		13,225		14,748
Supply Chain Solutions	3,134		3,988		9,773		12,600
Consolidated revenue	$	21,061	$	24,161	$	66,041	$	73,305
Operating Profit:
U.S. Domestic Package	$	571	$	1,666	$	3,639	$	5,157
International Package	630		997		2,341		3,306
Supply Chain Solutions	142		450		684		1,436
Consolidated operating profit	$	1,343	$	3,113	$	6,664	$	9,899

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EARNINGS PER SHARE (Tables)

9 Months Ended

Sep. 30, 2023

Earnings Per Share [Abstract]

Schedule of Calculation of Numerator and Denominator in Earnings Per Share

The following table sets forth the computation of basic and diluted earnings per share for the three and nine months ended September 30, 2023 and 2022 (in millions, except per share amounts):

	Three Months Ended  September 30,				Nine Months Ended  September 30,
	2023		2022		2023		2022
Numerator:
Net income attributable to common shareowners	$	1,127	$	2,584	$	5,103	$	8,095
Denominator:
Weighted average shares	853		867		856		870
Vested portion of restricted units	4		3		4		3
Denominator for basic earnings per share	857		870		860		873
Effect of dilutive securities:
Restricted units	1		2		1		2
Stock options	—		—		—		1
Denominator for diluted earnings per share	858		872		861		876
Basic earnings per share(1)	$	1.31	$	2.97	$	5.93	$	9.27
Diluted earnings per share(1)	$	1.31	$	2.96	$	5.92	$	9.24
(1) Earnings per share is computed using unrounded amounts.

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DERIVATIVE INSTRUMENTS AND RISK MANAGEMENT (Tables)

9 Months Ended

Sep. 30, 2023

Derivative Instruments and Hedging Activities Disclosure [Abstract]

Schedule of Notional Amounts of Outstanding Derivative Positions

As of September 30, 2023 and December 31, 2022, the notional amounts of our outstanding derivative positions were as follows (in millions):

		September 30, 2023	December 31, 2022
Currency hedges:
Euro	EUR	3,837	4,115
British Pound Sterling	GBP	682	856
Canadian Dollar	CAD	1,518	1,598
Hong Kong Dollar	HKD	2,669	4,261
Interest rate hedges:
Floating to Fixed Interest Rate Swaps	USD	—	28

Schedule of Derivative Instruments in Statement of Financial Position, Fair Value

The following table indicates the location in the consolidated balance sheets where our derivative assets and liabilities have been recognized, the fair value hierarchy level applicable to each derivative type and the related fair values of those derivatives.

We have master netting arrangements with substantially all of our counterparties giving us the right of offset for our derivative positions. However, we have not elected to offset the fair value positions of our derivative contracts recorded in the consolidated balance sheets. The columns labeled Net Amounts if Right of Offset had been Applied indicate the potential net fair value positions by type of contract and location in the consolidated balance sheets had we elected to apply the right of offset as of September 30, 2023 and December 31, 2022 (in millions):

		Fair Value Hierarchy Level	Gross Amounts Presented in Consolidated Balance Sheets				Net Amounts if Right of Offset had been Applied
Asset Derivatives	Balance Sheet Location		September 30, 2023		December 31, 2022		September 30, 2023		December 31, 2022
Derivatives designated as hedges:
Foreign currency exchange contracts	Other current assets	Level 2	$	171	$	174	$	166	$	171
Foreign currency exchange contracts	Other non-current assets	Level 2	172		250		161		226
Derivatives not designated as hedges:
Foreign currency exchange contracts	Other current assets	Level 2	—		1		—		1
Total Asset Derivatives			$	343	$	425	$	327	$	398

		Fair Value Hierarchy Level	Gross Amounts Presented in Consolidated Balance Sheets				Net Amounts if Right of Offset had been Applied
Liability Derivatives	Balance Sheet Location		September 30, 2023		December 31, 2022		September 30, 2023		December 31, 2022
Derivatives designated as hedges:
Foreign currency exchange contracts	Other current liabilities	Level 2	$	5	$	3	$	—	$	—
Foreign currency exchange contracts	Other non-current liabilities	Level 2	11		24		—		—
Interest rate contracts	Other non-current liabilities	Level 2	—		5		—		5
Total Liability Derivatives			$	16	$	32	$	—	$	5

The following table indicates the amounts that were recorded in the consolidated balance sheets related to cumulative basis adjustments for fair value hedges as of September 30, 2023 and December 31, 2022 (in millions):

Line Item in the Consolidated Balance Sheets in Which the Hedged Item is Included	Carrying Amount of Hedged Liabilities		Cumulative Amount of Fair Value Hedge Adjustments		Carrying Amount of Hedged Liabilities		Cumulative Amount  of Fair Value Hedge Adjustments
	September 30, 2023		September 30, 2023		December 31, 2022		December 31, 2022
Long-term debt and finance leases	$	280	$	5	$	280	$	5

Schedule of Derivatives Instruments Statements of Financial Performance and Financial Position, Location

The following table indicates the amount of gains (losses) that have been recognized in the statements of consolidated income for fair value and cash flow hedges, as well as the associated gain (loss) for the underlying hedged item for fair value hedges for the three and nine months ended September 30, 2023 and 2022 (in millions):

	Three Months Ended September 30,
Location and Amount of Gain (Loss) Recognized in Income on Fair Value and Cash Flow Hedging Relationships	2023						2022
	Revenue		Interest Expense		Investment Income and Other		Revenue		Interest Expense		Investment Income and Other
Gain or (loss) on fair value hedging relationships:
Interest Contracts:
Hedged items	$	—	$	—	$	—	$	—	$	(1)	$	—
Derivatives designated as hedging instruments	—		—		—		—		1		—
Gain or (loss) on cash flow hedging relationships:
Interest Contracts:
Amount of gain or (loss) reclassified from accumulated other comprehensive income	—		(6)		—		—		(4)		—
Foreign Currency Exchange Contracts:
Amount of gain or (loss) reclassified from accumulated other comprehensive income	41		—		—		94		—		—
Total amounts of income and expense line items presented in the statement of income in which the effects of fair value or cash flow hedges are recorded	$	41	$	(6)	$	—	$	94	$	(4)	$	—

	Nine Months Ended September 30,
	2023						2022
Location and Amount of Gain (Loss) Recognized in Income on Fair Value and Cash Flow Hedging Relationships	Revenue		Interest Expense		Investment Income and Other		Revenue		Interest Expense		Investment Income and Other
Gain (loss) on fair value hedging relationships:
Interest Rate Contracts:
Hedged items	$	—	$	—	$	—	$	—	$	10	$	—
Derivatives designated as hedging instruments	—		—		—		—		(10)		—
Gain (loss) on cash flow hedging relationships:
Interest Rate Contracts:
Amount of gain (loss) reclassified from accumulated other comprehensive income	—		(9)		—		—		(9)		—
Foreign Currency Exchange Contracts:
Amount of gain (loss) reclassified from accumulated other comprehensive income	160		—		—		202		—		—
Total amounts of income and expense line items presented in the statement of income in which the effects of fair value or cash flow hedges are recorded	$	160	$	(9)	$	—	$	202	$	(9)	$	—

Schedule of Cash Flow Hedges Included in Accumulated Other Comprehensive Income (Loss)

The following table indicates the amount of gains (losses) that have been recognized in AOCI for the three and nine months ended September 30, 2023 and 2022 for those derivatives designated as cash flow hedges (in millions):

Three Months Ended September 30:
Derivative Instruments in Cash Flow Hedging Relationships	Amount of Gain (Loss) Recognized in AOCI on Derivatives
	2023		2022
Interest rate contracts	$	—	$	1
Foreign currency exchange contracts	182		459
Total	$	182	$	460
Nine Months Ended September 30:
Derivative Instruments in Cash Flow Hedging Relationships	Amount of Gain (Loss) Recognized in AOCI on Derivatives
	2023		2022
Interest rate contracts	$	—	$	5
Foreign currency exchange contracts	91		922
Total	$	91	$	927

Schedule of Net Investment Hedges in Accumulated Other Comprehensive Income (Loss)

The following table indicates the amount of gains (losses) that have been recognized in AOCI within foreign currency translation adjustment for the three and nine months ended September 30, 2023 and 2022 for those instruments designated as net investment hedges (in millions):

Three Months Ended September 30:
Non-derivative Instruments in Net Investment Hedging Relationships	Amount of Gain (Loss) Recognized in AOCI on Debt
	2023		2022
Foreign currency denominated debt	$	103	$	209
Total	$	103	$	209
Nine Months Ended September 30:
Non-derivative Instruments in Net Investment Hedging Relationships	Amount of Gain (Loss) Recognized in AOCI on Debt
	2023		2022
Foreign currency denominated debt	$	5	$	436
Total	$	5	$	436

Schedule of Derivative Instruments, Gain (Loss) in Statement of Financial Performance

Amounts recorded in the statements of consolidated income related to fair value changes and settlements of interest rate swaps and foreign currency forward contracts not designated as hedges for the three and nine months ended September 30, 2023 and 2022 (in millions) were as follows:

Derivative Instruments Not Designated in Hedging Relationships	Location of Gain (Loss) Recognized in Income	Amount of Gain (Loss) Recognized in Income
		2023		2022
Three Months Ended September 30:
Foreign currency exchange contracts	Investment income and other	$	(4)	$	(45)
Total		$	(4)	$	(45)
Nine Months Ended September 30:
Foreign currency exchange contracts	Investment income and other	$	(1)	$	(131)
Total		$	(1)	$	(131)

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TRANSFORMATION STRATEGY COSTS (Tables)

9 Months Ended

Sep. 30, 2023

Restructuring and Related Activities [Abstract]

Restructuring and Related Costs

The table below presents transformation strategy costs for the three and nine months ended September 30, 2023 and 2022 (in millions):

	Three Months Ended  September 30,				Nine Months Ended  September 30,
	2023		2022		2023		2022
Transformation Strategy Costs:
Compensation and benefits	$	80	$	15	$	178	$	71
Total other expenses	14		21		58		61
Total Transformation Strategy Costs	$	94	$	36	$	236	$	132
Income Tax Benefit from Transformation Strategy Costs	(24)		(9)		(57)		(31)
After-Tax Transformation Strategy Costs	$	70	$	27	$	179	$	101

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BASIS OF PRESENTATION AND ACCOUNTING POLICIES (Details) - USD ($) $ in Millions	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022	Dec. 31, 2022
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Other expenses	$ (1,903)	$ (1,909)	$ (5,748)	$ (5,531)
Repairs and maintenance	719	732	2,126	2,160
Supplier finance program, obligation, sold to financial institutions	640		640		$ 806
Revision of Prior Period, Reclassification, Adjustment
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Other expenses	93	90	273	244
Repairs and maintenance	$ 89	$ 93	$ 265	$ 252

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REVENUE RECOGNITION - Disaggregation of Revenue (Details) - USD ($) $ in Millions	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022
Disaggregation of Revenue
Revenue	$ 21,061	$ 24,161	$ 66,041	$ 73,305
U.S. Domestic Package
Disaggregation of Revenue
Revenue	13,660	15,374	43,043	45,957
International Package
Disaggregation of Revenue
Revenue	4,267	4,799	13,225	14,748
Supply Chain Solutions
Disaggregation of Revenue
Revenue	3,134	3,988	9,773	12,600
Supply Chain Solutions | Operating Segments
Disaggregation of Revenue
Revenue	3,134	3,988	9,773	12,600
U.S | U.S. Domestic Package | Operating Segments
Disaggregation of Revenue
Revenue	13,660	15,374	43,043	45,957
International | International Package | Operating Segments
Disaggregation of Revenue
Revenue	4,267	4,799	13,225	14,748
Next Day Air | U.S
Disaggregation of Revenue
Revenue	2,372	2,673	7,240	7,923
Deferred | U.S
Disaggregation of Revenue
Revenue	1,128	1,311	3,491	4,123
Ground | U.S
Disaggregation of Revenue
Revenue	10,160	11,390	32,312	33,911
Domestic | International
Disaggregation of Revenue
Revenue	742	785	2,299	2,465
Export | International
Disaggregation of Revenue
Revenue	3,367	3,747	10,387	11,501
Cargo & Other | International
Disaggregation of Revenue
Revenue	158	267	539	782
Forwarding
Disaggregation of Revenue
Revenue	1,327	2,162	4,217	7,140
Logistics
Disaggregation of Revenue
Revenue	1,430	1,302	4,271	3,843
Other
Disaggregation of Revenue
Revenue	$ 377	$ 524	$ 1,285	$ 1,617

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REVENUE RECOGNITION - Schedule of Contract Assets and Liabilities (Details) - USD ($) $ in Millions	Sep. 30, 2023	Dec. 31, 2022
Contract Assets:
Revenue related to in-transit packages	$ 233	$ 308
Contract Liabilities:
Short-term advance payments from customers	13	11
Long-term advance payments from customers	$ 25	$ 26

XML

REVENUE RECOGNITION - Additional Information (Details) - USD ($) $ in Millions	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022	Dec. 31, 2022
Revenue from Contract with Customer [Abstract]
Allowance for credit loss	$ 132		$ 132		$ 146
Provisions for doubtful receivables	$ 49	$ 48	$ 133	$ 154

XML

STOCK-BASED COMPENSATION - Additional Information (Details) - USD ($) $ / shares in Units, $ in Millions		3 Months Ended		9 Months Ended
	Mar. 22, 2023	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022	Mar. 20, 2023	Feb. 08, 2023
Stockholders Equity Note [Line Items]
Stock compensation expense		$ 21	$ 233	$ 186	$ 850
Management Incentive Program
Stockholders Equity Note [Line Items]
Closing New York stock exchange price (in dollars per share)						$ 183.49	$ 186.36
Long-Term Incentive Performance Award
Stockholders Equity Note [Line Items]
Award vesting period				3 years
Long-Term Incentive Performance Award | Year 2023 | Restricted units
Stockholders Equity Note [Line Items]
Fair value of options granted (in dollars per share)	$ 200.01
Nonqualified Stock Options
Stockholders Equity Note [Line Items]
Award vesting period				5 years
Fair value of options granted (in dollars per share)	$ 185.54
Expiration period				10 years
Stock options granted (in shares)	100,000
Nonqualified Stock Options | Tranche One
Stockholders Equity Note [Line Items]
Percentage of the award vesting at each anniversary date of the grant				20.00%
Nonqualified Stock Options | Tranche Two
Stockholders Equity Note [Line Items]
Percentage of the award vesting at each anniversary date of the grant				20.00%
Nonqualified Stock Options | Tranche Three
Stockholders Equity Note [Line Items]
Percentage of the award vesting at each anniversary date of the grant				20.00%
Nonqualified Stock Options | Tranche Four
Stockholders Equity Note [Line Items]
Percentage of the award vesting at each anniversary date of the grant				20.00%
Nonqualified Stock Options | Tranche Five
Stockholders Equity Note [Line Items]
Percentage of the award vesting at each anniversary date of the grant				20.00%

XML

STOCK-BASED COMPENSATION - Weighted-Average Assumptions and Fair Values Used of Performance Units Granted (Details) - Long-Term Incentive Performance Award - $ / shares	9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022
Stockholders Equity Note [Line Items]
Risk-free interest rate	3.81%	2.35%
Expected volatility	30.30%	31.92%
Fair value of RPUs granted (in dollars per share)	$ 198.98	$ 227.00
Share payout	107.80%	107.37%

XML

STOCK-BASED COMPENSATION - Fair Value of Employee Stock Options Granted as Determined by Black-Scholes Valuation Model Assumptions (Details) - Nonqualified Stock Options - $ / shares	9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022
Stockholders Equity Note [Line Items]
Expected dividend yield	3.54%	2.35%
Risk-free interest rate	3.70%	2.39%
Expected life (in years)	5 years 11 months 4 days	7 years 6 months
Expected volatility	28.31%	25.04%
Fair value of options granted (in dollars per share)	$ 41.08	$ 48.45

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MARKETABLE SECURITIES AND NON-CURRENT INVESTMENTS - Summary of Marketable Securities (Details) - USD ($) $ in Millions	Sep. 30, 2023	Dec. 31, 2022
Trading Marketable Securities
Cost	$ 4	$ 2
Estimated Fair Value	4	2
Available-for-Sale Marketable Securities
Cost	2,992	2,005
Estimated Fair Value	2,963	1,991
Current Marketable Securities
Cost	2,996	2,007
Unrealized Gains	0	0
Unrealized Losses	(29)	(14)
Estimated Fair Value	2,967	1,993
U.S. government and agency debt securities
Available-for-Sale Marketable Securities
Cost	980	355
Estimated Fair Value	968	347
Current Marketable Securities
Unrealized Gains	0	0
Unrealized Losses	(12)	(8)
Mortgage and asset-backed debt securities
Available-for-Sale Marketable Securities
Cost	7	9
Estimated Fair Value	7	9
Current Marketable Securities
Unrealized Gains	0	0
Unrealized Losses	0	0
Corporate debt securities
Available-for-Sale Marketable Securities
Cost	1,962	1,472
Estimated Fair Value	1,945	1,466
Current Marketable Securities
Unrealized Gains	0	0
Unrealized Losses	(17)	(6)
U.S. state and local municipal debt securities
Available-for-Sale Marketable Securities
Cost	2	4
Estimated Fair Value	2	4
Current Marketable Securities
Unrealized Gains	0	0
Unrealized Losses	0	0
Non-U.S. government debt securities
Available-for-Sale Marketable Securities
Cost	41	165
Estimated Fair Value	41	165
Current Marketable Securities
Unrealized Gains	0	0
Unrealized Losses	$ 0	$ 0

XML

MARKETABLE SECURITIES AND NON-CURRENT INVESTMENTS - Additional Information (Details) - USD ($) $ in Millions	Sep. 30, 2023	Dec. 31, 2022
Gain (Loss) on Securities [Line Items]
Equity method investments	$ 249	$ 256
Equity securities without readily determinable fair value, amount	33	31
Variable life insurance policy
Gain (Loss) on Securities [Line Items]
Restricted cash and investments, noncurrent	$ 18	$ 18

XML

MARKETABLE SECURITIES AND NON-CURRENT INVESTMENTS - Amortized Cost and Estimated Fair Value of Marketable Securities by Contractual Maturity (Details) - USD ($) $ in Millions	Sep. 30, 2023	Dec. 31, 2022
Cost
Due in one year or less	$ 1,469
Due after one year through three years	1,515
Due after three years through five years	8
Due after five years	0
Amortized cost	2,992
Equity securities	4
Cost	2,996
Estimated Fair Value
Due in one year or less	1,464
Due after one year through three years	1,491
Due after three years through five years	8
Due after five years	0
Debt securities	2,963
Equity securities	4
Marketable securities	$ 2,967	$ 1,993

XML

MARKETABLE SECURITIES AND NON-CURRENT INVESTMENTS - Investments Measured at Fair Value on a Recurring Basis (Details) - Fair Value, Measurements, Recurring - USD ($) $ in Millions	Sep. 30, 2023	Dec. 31, 2022
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Investments	$ 2,985	$ 2,011
Marketable securities
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Investments	2,967	1,993
Marketable securities | U.S. government and agency debt securities
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Investments	968	347
Marketable securities | Mortgage and asset-backed debt securities
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Investments	7	9
Marketable securities | Corporate debt securities
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Investments	1,945	1,466
Marketable securities | U.S. state and local municipal debt securities
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Investments	2	4
Marketable securities | Equity securities
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Investments	4	2
Marketable securities | Non-U.S. government debt securities
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Investments	41	165
Other non-current investments
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Investments	18	18
Quoted Prices in Active Markets for Identical Assets (Level 1)
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Investments	968	279
Quoted Prices in Active Markets for Identical Assets (Level 1) | Marketable securities
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Investments	968	279
Quoted Prices in Active Markets for Identical Assets (Level 1) | Marketable securities | U.S. government and agency debt securities
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Investments	968	279
Quoted Prices in Active Markets for Identical Assets (Level 1) | Marketable securities | Mortgage and asset-backed debt securities
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Investments	0	0
Quoted Prices in Active Markets for Identical Assets (Level 1) | Marketable securities | Corporate debt securities
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Investments	0	0
Quoted Prices in Active Markets for Identical Assets (Level 1) | Marketable securities | U.S. state and local municipal debt securities
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Investments	0	0
Quoted Prices in Active Markets for Identical Assets (Level 1) | Marketable securities | Equity securities
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Investments	0	0
Quoted Prices in Active Markets for Identical Assets (Level 1) | Marketable securities | Non-U.S. government debt securities
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Investments	0	0
Quoted Prices in Active Markets for Identical Assets (Level 1) | Other non-current investments
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Investments	0	0
Significant Other Observable Inputs (Level 2)
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Investments	2,017	1,732
Significant Other Observable Inputs (Level 2) | Marketable securities
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Investments	1,999	1,714
Significant Other Observable Inputs (Level 2) | Marketable securities | U.S. government and agency debt securities
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Investments	0	68
Significant Other Observable Inputs (Level 2) | Marketable securities | Mortgage and asset-backed debt securities
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Investments	7	9
Significant Other Observable Inputs (Level 2) | Marketable securities | Corporate debt securities
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Investments	1,945	1,466
Significant Other Observable Inputs (Level 2) | Marketable securities | U.S. state and local municipal debt securities
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Investments	2	4
Significant Other Observable Inputs (Level 2) | Marketable securities | Equity securities
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Investments	4	2
Significant Other Observable Inputs (Level 2) | Marketable securities | Non-U.S. government debt securities
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Investments	41	165
Significant Other Observable Inputs (Level 2) | Other non-current investments
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Investments	18	18
Significant Unobservable Inputs (Level 3)
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Investments	0	0
Significant Unobservable Inputs (Level 3) | Marketable securities
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Investments	0	0
Significant Unobservable Inputs (Level 3) | Marketable securities | U.S. government and agency debt securities
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Investments	0	0
Significant Unobservable Inputs (Level 3) | Marketable securities | Mortgage and asset-backed debt securities
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Investments	0	0
Significant Unobservable Inputs (Level 3) | Marketable securities | Corporate debt securities
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Investments	0	0
Significant Unobservable Inputs (Level 3) | Marketable securities | U.S. state and local municipal debt securities
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Investments	0	0
Significant Unobservable Inputs (Level 3) | Marketable securities | Equity securities
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Investments	0	0
Significant Unobservable Inputs (Level 3) | Marketable securities | Non-U.S. government debt securities
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Investments	0	0
Significant Unobservable Inputs (Level 3) | Other non-current investments
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Investments	$ 0	$ 0

XML

PROPERTY, PLANT AND EQUIPMENT - Schedule of Property, Plant and Equipment (Details) - USD ($) $ in Millions	Sep. 30, 2023	Dec. 31, 2022
Property, Plant and Equipment [Line Items]
Property, plant and equipment and finance lease right-of-use asset, gross	$ 70,070	$ 67,430
Less: Accumulated depreciation and amortization	(34,057)	(32,711)
Property, Plant and Equipment, Net	36,013	34,719
Vehicles
Property, Plant and Equipment [Line Items]
Property, plant and equipment and finance lease right-of-use asset, gross	11,403	10,628
Aircraft
Property, Plant and Equipment [Line Items]
Property, plant and equipment and finance lease right-of-use asset, gross	22,780	22,598
Land
Property, Plant and Equipment [Line Items]
Property, plant and equipment and finance lease right-of-use asset, gross	2,124	2,140
Buildings
Property, Plant and Equipment [Line Items]
Property, plant and equipment and finance lease right-of-use asset, gross	6,164	6,032
Building and leasehold improvements
Property, Plant and Equipment [Line Items]
Property, plant and equipment and finance lease right-of-use asset, gross	5,173	5,067
Plant equipment
Property, Plant and Equipment [Line Items]
Property, plant and equipment and finance lease right-of-use asset, gross	16,961	16,145
Technology equipment
Property, Plant and Equipment [Line Items]
Property, plant and equipment and finance lease right-of-use asset, gross	2,613	2,411
Construction-in-progress
Property, Plant and Equipment [Line Items]
Property, plant and equipment and finance lease right-of-use asset, gross	$ 2,852	$ 2,409

XML

PROPERTY, PLANT AND EQUIPMENT - Additional Information (Details) - USD ($)	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022	Dec. 31, 2022
Property, Plant and Equipment [Abstract]
Property, plant and equipment purchased on account	$ 734,000,000		$ 734,000,000		$ 176,000,000
Impairment charges on property plant and equipment	$ 0	$ 0	$ 0	$ 0

XML

EMPLOYEE BENEFIT PLANS - Net Periodic Benefit Cost for Pension and Postretirement Benefit Plans (Details) - USD ($) $ in Millions	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022
Net Periodic Cost:
Settlement and curtailment (gain) loss				$ (33)
Defined Benefit Pension Plan | U.S. Pension Benefits
Net Periodic Cost:
Service cost	$ 293	$ 506	$ 879	1,518
Interest cost	627	488	1,881	1,463
Expected return on assets	(742)	(820)	(2,225)	(2,460)
Amortization of prior service cost	27	23	80	69
Settlement and curtailment (gain) loss			0	0
Net periodic benefit cost (income)	205	197	615	590
Defined Benefit Pension Plan | International Pension Benefits
Net Periodic Cost:
Service cost	11	17	33	52
Interest cost	16	11	49	34
Expected return on assets	(21)	(19)	(63)	(59)
Amortization of prior service cost	1	0	1	1
Settlement and curtailment (gain) loss			0	(33)
Net periodic benefit cost (income)	7	9	20	(5)
U.S. Postretirement Medical Benefits | U.S. Pension Benefits
Net Periodic Cost:
Service cost	5	7	15	22
Interest cost	29	21	87	62
Expected return on assets	(3)	(1)	(9)	(3)
Amortization of prior service cost	0	0	1	0
Settlement and curtailment (gain) loss			0	0
Net periodic benefit cost (income)	$ 31	$ 27	$ 94	$ 81

XML

EMPLOYEE BENEFIT PLANS - Additional Information (Details) $ in Millions	1 Months Ended	9 Months Ended
	Jan. 31, 2023 USD ($)	Sep. 30, 2023 USD ($) employee	Sep. 30, 2022 USD ($)	Sep. 09, 2023 USD ($)	Dec. 31, 2022 USD ($)
Defined Benefit Plan Disclosure [Line Items]
Curtailment gain			$ 33
Curtailment gain, after tax			24
Multiemployer plans, payment term		39 years
Central States Pension Fund
Defined Benefit Plan Disclosure [Line Items]
Government assistance, amount	$ 35,800
National Master Agreement and Various Supplemental Agreements
Defined Benefit Plan Disclosure [Line Items]
Number of employees covered | employee		300,000
Teamsters
Defined Benefit Plan Disclosure [Line Items]
Number of employees covered | employee		10,000
Projected benefit obligation, expected increase for modification				$ 600
Independent Pilots Association
Defined Benefit Plan Disclosure [Line Items]
Number of employees covered | employee		3,500
Teamsters Local 2727
Defined Benefit Plan Disclosure [Line Items]
Number of employees covered | employee		1,800
International Association Of Machinists And Aerospace Workers
Defined Benefit Plan Disclosure [Line Items]
Number of employees covered | employee		3,100
Defined Benefit Pension Plan
Defined Benefit Plan Disclosure [Line Items]
Multi-employer plans, withdrawal obligation, fair value		$ 642			$ 686
Defined Benefit Pension Plan | Long term debt
Defined Benefit Plan Disclosure [Line Items]
Multiemployer plans, withdrawal obligation, present value		815			821
Defined Benefit Pension Plan | Other current liabilities
Defined Benefit Plan Disclosure [Line Items]
Multiemployer plans, withdrawal obligation, present value		8			$ 8
Defined Benefit Pension Plan | U.S. Pension Benefits
Defined Benefit Plan Disclosure [Line Items]
Curtailment gain		0	0
Amount contributed to company- sponsored benefit plans		1,300
Estimated future employer contributions to defined benefit plan, current fiscal year		26
U.S. Postretirement Medical Benefits | U.S. Pension Benefits
Defined Benefit Plan Disclosure [Line Items]
Curtailment gain		0	$ 0
Amount contributed to company- sponsored benefit plans		108
Estimated future employer contributions to defined benefit plan, current fiscal year		$ 10

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GOODWILL AND INTANGIBLE ASSETS - Allocation of Goodwill by Reportable Segment (Details) - USD ($) $ in Millions	3 Months Ended	9 Months Ended
	Sep. 30, 2023	Sep. 30, 2023
Goodwill [Roll Forward]
Beginning balance		$ 4,223
Acquired		8
Impairments	$ (117)	(125)
Currency / Other		(9)
Ending balance	4,097	4,097
U.S. Domestic Package
Goodwill [Roll Forward]
Beginning balance		847
Acquired		0
Impairments		0
Currency / Other		0
Ending balance	847	847
International Package
Goodwill [Roll Forward]
Beginning balance		492
Acquired		0
Impairments		0
Currency / Other		(5)
Ending balance	487	487
Supply Chain Solutions
Goodwill [Roll Forward]
Beginning balance		2,884
Acquired		8
Impairments		(125)
Currency / Other		(4)
Ending balance	$ 2,763	$ 2,763

XML

GOODWILL AND INTANGIBLE ASSETS - Additional Information (Details) - USD ($)	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022	Dec. 31, 2022
Finite-Lived Intangible Assets [Line Items]
Goodwill impairment charge	$ 117,000,000		$ 125,000,000
Goodwill impairment charge, net of tax	$ 103,000,000
Goodwill impairment effect on earnings per share (in dollars per share)	$ 0.12
Goodwill, purchase accounting adjustments			8,000,000
Indefinite-lived intangible assets	$ 204,000,000		204,000,000		$ 204,000,000
Impairment of finite lived intangible assets	8,000,000	$ 0	8,000,000	$ 0
Trade name
Finite-Lived Intangible Assets [Line Items]
Indefinite-lived intangible assets	200,000,000		200,000,000
Licenses
Finite-Lived Intangible Assets [Line Items]
Indefinite-lived intangible assets	4,000,000		$ 4,000,000
Roadie
Finite-Lived Intangible Assets [Line Items]
Goodwill impairment charge	56,000,000
Delivery Solutions
Finite-Lived Intangible Assets [Line Items]
Goodwill impairment charge	$ 61,000,000

XML

GOODWILL AND INTANGIBLE ASSETS - Summary of Intangible Assets (Details) - USD ($) $ in Millions	Sep. 30, 2023	Dec. 31, 2022
Finite-Lived Intangible Assets [Line Items]
Gross Carrying Amount	$ 7,133	$ 6,647
Accumulated Amortization	(4,445)	(4,055)
Net Carrying Value	2,688	2,592
Indefinite-lived Intangible Assets (Excluding Goodwill) [Abstract]
Indefinite-lived intangible assets	204	204
Intangible Assets, Net (Excluding Goodwill) [Abstract]
Gross Carrying Amount	7,337	6,851
Accumulated Amortization	(4,445)	(4,055)
Intangible Assets, Net	2,892	2,796
Capitalized software
Finite-Lived Intangible Assets [Line Items]
Gross Carrying Amount	5,637	5,186
Accumulated Amortization	(3,790)	(3,500)
Net Carrying Value	1,847	1,686
Intangible Assets, Net (Excluding Goodwill) [Abstract]
Accumulated Amortization	(3,790)	(3,500)
Licenses
Finite-Lived Intangible Assets [Line Items]
Gross Carrying Amount	71	55
Accumulated Amortization	(43)	(30)
Net Carrying Value	28	25
Intangible Assets, Net (Excluding Goodwill) [Abstract]
Accumulated Amortization	(43)	(30)
Franchise rights
Finite-Lived Intangible Assets [Line Items]
Gross Carrying Amount	261	226
Accumulated Amortization	(46)	(37)
Net Carrying Value	215	189
Intangible Assets, Net (Excluding Goodwill) [Abstract]
Accumulated Amortization	(46)	(37)
Customer relationships
Finite-Lived Intangible Assets [Line Items]
Gross Carrying Amount	852	872
Accumulated Amortization	(489)	(453)
Net Carrying Value	363	419
Intangible Assets, Net (Excluding Goodwill) [Abstract]
Accumulated Amortization	(489)	(453)
Trade name
Finite-Lived Intangible Assets [Line Items]
Gross Carrying Amount	124	125
Accumulated Amortization	(24)	(8)
Net Carrying Value	100	117
Intangible Assets, Net (Excluding Goodwill) [Abstract]
Accumulated Amortization	(24)	(8)
Trademarks, patents and other
Finite-Lived Intangible Assets [Line Items]
Gross Carrying Amount	188	183
Accumulated Amortization	(53)	(27)
Net Carrying Value	135	156
Intangible Assets, Net (Excluding Goodwill) [Abstract]
Accumulated Amortization	$ (53)	$ (27)

XML

DEBT AND FINANCING ARRANGEMENTS - Carrying Value of Outstanding Debt (Details) - USD ($)	Sep. 30, 2023	Apr. 01, 2023	Feb. 23, 2023	Dec. 31, 2022
Debt Instrument [Line Items]
Principal amount	$ 21,312,000,000
Finance lease obligations	425,000,000			$ 390,000,000
Total debt	21,125,000,000			19,662,000,000
Less: current maturities	(2,243,000,000)			(2,341,000,000)
Long-term debt	$ 18,882,000,000			17,321,000,000
Senior notes | 2.500% senior notes
Debt Instrument [Line Items]
Debt instrument, stated interest rate	2.50%	2.50%
Principal amount	$ 0
Long-term debt	$ 0			999,000,000
Senior notes | 2.800% senior notes
Debt Instrument [Line Items]
Debt instrument, stated interest rate	2.80%
Principal amount	$ 500,000,000
Long-term debt	$ 499,000,000			499,000,000
Senior notes | 2.200% senior notes
Debt Instrument [Line Items]
Debt instrument, stated interest rate	2.20%
Principal amount	$ 400,000,000
Long-term debt	$ 400,000,000			399,000,000
Senior notes | 3.900% senior notes
Debt Instrument [Line Items]
Debt instrument, stated interest rate	3.90%
Principal amount	$ 1,000,000,000
Long-term debt	$ 998,000,000			997,000,000
Senior notes | 2.400% senior notes
Debt Instrument [Line Items]
Debt instrument, stated interest rate	2.40%
Principal amount	$ 500,000,000
Long-term debt	$ 499,000,000			499,000,000
Senior notes | 3.050% senior notes
Debt Instrument [Line Items]
Debt instrument, stated interest rate	3.05%
Principal amount	$ 1,000,000,000
Long-term debt	$ 996,000,000			995,000,000
Senior notes | 3.400% senior notes
Debt Instrument [Line Items]
Debt instrument, stated interest rate	3.40%
Principal amount	$ 750,000,000
Long-term debt	$ 747,000,000			747,000,000
Senior notes | 2.500% senior notes
Debt Instrument [Line Items]
Debt instrument, stated interest rate	2.50%
Principal amount	$ 400,000,000
Long-term debt	$ 398,000,000			397,000,000
Senior notes | 4.450% senior notes
Debt Instrument [Line Items]
Debt instrument, stated interest rate	4.45%
Principal amount	$ 750,000,000
Long-term debt	$ 745,000,000			744,000,000
Senior notes | 4.875% senior notes
Debt Instrument [Line Items]
Debt instrument, stated interest rate	4.875%		4.875%
Principal amount	$ 900,000,000		$ 900,000,000
Long-term debt	$ 894,000,000			0
Senior notes | 6.200% senior notes
Debt Instrument [Line Items]
Debt instrument, stated interest rate	6.20%
Principal amount	$ 1,500,000,000
Long-term debt	$ 1,485,000,000			1,485,000,000
Senior notes | 5.200% senior notes
Debt Instrument [Line Items]
Debt instrument, stated interest rate	5.20%
Principal amount	$ 500,000,000
Long-term debt	$ 494,000,000			494,000,000
Senior notes | 4.875% senior notes
Debt Instrument [Line Items]
Debt instrument, stated interest rate	4.875%
Principal amount	$ 500,000,000
Long-term debt	$ 491,000,000			491,000,000
Senior notes | 3.625% senior notes
Debt Instrument [Line Items]
Debt instrument, stated interest rate	3.625%
Principal amount	$ 375,000,000
Long-term debt	$ 369,000,000			369,000,000
Senior notes | 3.400% senior notes
Debt Instrument [Line Items]
Debt instrument, stated interest rate	3.40%
Principal amount	$ 500,000,000
Long-term debt	$ 492,000,000			492,000,000
Senior notes | 3.750% senior notes
Debt Instrument [Line Items]
Debt instrument, stated interest rate	3.75%
Principal amount	$ 1,150,000,000
Long-term debt	$ 1,138,000,000			1,137,000,000
Senior notes | 4.250% senior notes
Debt Instrument [Line Items]
Debt instrument, stated interest rate	4.25%
Principal amount	$ 750,000,000
Long-term debt	$ 743,000,000			743,000,000
Senior notes | 3.400% senior notes
Debt Instrument [Line Items]
Debt instrument, stated interest rate	3.40%
Principal amount	$ 700,000,000
Long-term debt	$ 689,000,000			688,000,000
Senior notes | 5.300% senior notes
Debt Instrument [Line Items]
Debt instrument, stated interest rate	5.30%
Principal amount	$ 1,250,000,000
Long-term debt	$ 1,231,000,000			1,231,000,000
Senior notes | 5.050% senior notes
Debt Instrument [Line Items]
Debt instrument, stated interest rate	5.05%		5.05%
Principal amount	$ 1,100,000,000		$ 1,100,000,000
Long-term debt	1,083,000,000			0
Senior notes | Floating-rate senior notes
Debt Instrument [Line Items]
Principal amount	0
Long-term debt	0			500,000,000
Senior notes | Floating-rate senior notes
Debt Instrument [Line Items]
Principal amount	1,566,000,000
Long-term debt	$ 1,549,000,000			1,027,000,000
Senior notes | 7.620% debentures
Debt Instrument [Line Items]
Debt instrument, stated interest rate	7.62%
Principal amount	$ 276,000,000
Long-term debt	$ 280,000,000			280,000,000
Pound Sterling notes | 5.500% notes
Debt Instrument [Line Items]
Debt instrument, stated interest rate	5.50%
Principal amount	$ 81,000,000
Long-term debt	$ 81,000,000			79,000,000
Pound Sterling notes | 5.125% notes
Debt Instrument [Line Items]
Debt instrument, stated interest rate	5.125%
Principal amount	$ 555,000,000
Long-term debt	$ 527,000,000			521,000,000
Euro Senior Notes | 0.375% senior notes
Debt Instrument [Line Items]
Debt instrument, stated interest rate	0.375%
Principal amount	$ 741,000,000
Long-term debt	$ 741,000,000			745,000,000
Euro Senior Notes | 1.625% senior notes
Debt Instrument [Line Items]
Debt instrument, stated interest rate	1.625%
Principal amount	$ 741,000,000
Long-term debt	$ 739,000,000			744,000,000
Euro Senior Notes | 1.000% senior notes
Debt Instrument [Line Items]
Debt instrument, stated interest rate	1.00%
Principal amount	$ 530,000,000
Long-term debt	$ 527,000,000			531,000,000
Euro Senior Notes | 1.500% senior notes
Debt Instrument [Line Items]
Debt instrument, stated interest rate	1.50%
Principal amount	$ 530,000,000
Long-term debt	$ 527,000,000			530,000,000
Canadian Senior Notes | 2.125% senior notes
Debt Instrument [Line Items]
Debt instrument, stated interest rate	2.125%
Principal amount	$ 556,000,000
Long-term debt	555,000,000			553,000,000
Facility notes and bonds
Debt Instrument [Line Items]
Principal amount	320,000,000
Long-term debt	320,000,000			320,000,000
Other debt
Debt Instrument [Line Items]
Principal amount	5,000,000
Long-term debt	5,000,000			36,000,000
Commercial Paper
Debt Instrument [Line Items]
Principal amount	461,000,000
Short-term debt	$ 458,000,000			$ 0

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DEBT AND FINANCING ARRANGEMENTS - Additional Information (Details) € in Billions			9 Months Ended
	Apr. 01, 2023 USD ($)	Mar. 07, 2023 USD ($)	Sep. 30, 2023 USD ($) credit_agreement	Sep. 30, 2023 EUR (€) credit_agreement	Feb. 23, 2023 USD ($) series	Dec. 31, 2022 USD ($)
Debt Instrument [Line Items]
Number of debt instruments issued | series					2
Face value of debt instrument			$ 21,312,000,000
Redemption price, minimum threshold, percentage					100.00%
Number of credit agreements | credit_agreement			2	2
Covenants limit, amount of secured indebtedness and debt in sale-leaseback transactions, percentage of net tangible assets			10.00%	10.00%
Tangible capital, actual			$ 4,700,000,000
Secured debt outstanding			0
Sale-lease back outstanding			0
Significant Other Observable Inputs (Level 2)
Debt Instrument [Line Items]
Long-term debt fair value			19,800,000,000			$ 18,200,000,000
Bomi Group
Debt Instrument [Line Items]
Repayments of assumed debt			23,000,000
Commercial Paper
Debt Instrument [Line Items]
Short-term debt			458,000,000			0
Face value of debt instrument			461,000,000
U.S. Commercial Paper Program | Commercial Paper
Debt Instrument [Line Items]
Commercial paper program, authorized to borrow			10,000,000,000.0
Short-term debt			$ 458,000,000			$ 0
Debt, weighted average interest rate			5.32%	5.32%
Foreign Commercial Paper Program | Commercial Paper
Debt Instrument [Line Items]
Commercial paper program, authorized to borrow | €				€ 5.0
2.500% senior notes | Senior notes
Debt Instrument [Line Items]
Debt instrument, stated interest rate	2.50%		2.50%	2.50%
Repayments of senior notes	$ 1,000,000,000
Face value of debt instrument			$ 0
Floating-rate senior notes | Senior notes
Debt Instrument [Line Items]
Repayments of senior notes	$ 500,000,000
Face value of debt instrument			$ 0
4.875% senior notes | Senior notes
Debt Instrument [Line Items]
Debt instrument, stated interest rate			4.875%	4.875%	4.875%
Face value of debt instrument			$ 900,000,000		$ 900,000,000
5.050% senior notes | Senior notes
Debt Instrument [Line Items]
Debt instrument, stated interest rate			5.05%	5.05%	5.05%
Face value of debt instrument			$ 1,100,000,000		$ 1,100,000,000
Floating Rate Senior Notes Due 2073 | Senior notes
Debt Instrument [Line Items]
Face value of debt instrument		$ 529,000,000
Callable, threshold period		30 years
Floating Rate Senior Notes Due 2073 | Senior notes | Secured Overnight Financing Rate (SOFR)
Debt Instrument [Line Items]
Basis spread on variable rate		0.35%
Revolving Credit Facility Expiring In 2023
Debt Instrument [Line Items]
Revolving credit facilities			1,000,000,000
Amounts outstanding			$ 0
Revolving Credit Facility Expiring In 2023 | Secured Overnight Financing Rate (SOFR)
Debt Instrument [Line Items]
Basis spread on variable rate			0.10%
Revolving Credit Facility Expiring In 2023 | Aplicable Margin
Debt Instrument [Line Items]
Basis spread on variable rate			0.70%
Revolving Credit Facility Expiring In 2023 | Federal Funds Rate
Debt Instrument [Line Items]
Basis spread on variable rate			0.50%
Revolving Credit Facility Expiring In 2023 | Adjusted Term Secured Overnight Financing Rate (SOFR) Overnight Index Swap Rate
Debt Instrument [Line Items]
Basis spread on variable rate			1.00%
Revolving Credit Facility Expiring In 2026
Debt Instrument [Line Items]
Revolving credit facilities			$ 2,000,000,000
Amounts outstanding			$ 0
Revolving Credit Facility Expiring In 2026 | Secured Overnight Financing Rate (SOFR)
Debt Instrument [Line Items]
Basis spread on variable rate			0.10%
Revolving Credit Facility Expiring In 2026 | Federal Funds Rate
Debt Instrument [Line Items]
Basis spread on variable rate			0.50%
Revolving Credit Facility Expiring In 2026 | Adjusted Term Secured Overnight Financing Rate (SOFR) Overnight Index Swap Rate
Debt Instrument [Line Items]
Basis spread on variable rate			1.00%
Revolving Credit Facility Expiring In 2026 | Base Rate
Debt Instrument [Line Items]
Basis spread on variable rate			0.875%

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LEASES - Lease Cost (Details) - USD ($) $ in Millions	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022
Leases [Abstract]
Operating lease costs	$ 219	$ 179	$ 645	$ 546
Finance lease costs:
Amortization of assets	31	28	88	84
Interest on lease liabilities	4	3	13	10
Total finance lease costs	35	31	101	94
Variable lease costs	63	62	203	194
Short-term lease costs	243	319	746	944
Total lease costs	$ 560	$ 591	$ 1,695	$ 1,778

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LEASES - Additional Information (Details) - USD ($)	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022
Leases [Abstract]
Finance lease, impairment loss	$ 0	$ 0	$ 13,000,000	$ 0
Operating lease, impairment loss	0	$ 0	13,000,000	$ 0
Lessee, finance lease and operating lease, lease not yet commenced, amount	$ 764,000,000		$ 764,000,000

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LEASES - Supplemental Balance Sheet (Details) - USD ($)	Sep. 30, 2023	Dec. 31, 2022
Operating Leases:
Operating lease right-of-use assets	$ 4,162,000,000	$ 3,755,000,000
Current maturities of operating leases	664,000,000	621,000,000
Non-current operating leases	3,651,000,000	3,238,000,000
Total lease obligations	4,315,000,000	3,859,000,000
Finance Leases:
Property, plant and equipment, net	810,000,000	959,000,000
Current maturities of long-term debt, commercial paper and finance leases	$ 86,000,000	$ 92,000,000
Finance Lease, Liability, Current, Statement of Financial Position [Extensible Enumeration]	Current maturities of long-term debt, commercial paper and finance leases	Current maturities of long-term debt, commercial paper and finance leases
Long-term debt and finance leases	$ 339,000,000	$ 298,000,000
Finance Lease, Liability, Noncurrent, Statement of Financial Position [Extensible Enumeration]	Long-term debt	Long-term debt
Total lease obligations	$ 425,000,000	$ 390,000,000
Weighted average remaining lease term (in years):
Operating leases	11 years	10 years 9 months 18 days
Finance leases	8 years 1 month 6 days	8 years 4 months 24 days
Weighted average discount rate:
Operating leases	3.04%	2.32%
Finance leases	3.72%	3.17%

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LEASES - Supplemental Cash Flow Disclosures (Details) - USD ($) $ in Millions	9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022
Cash paid for amounts included in measurement of obligations:
Operating cash flows from operating leases	$ 627	$ 523
Operating cash flows from finance leases	10	3
Financing cash flows from finance leases	101	123
Right-of-use assets obtained in exchange for lease obligations:
Operating leases	1,013	588
Finance leases	$ 136	$ 98

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LEASES - Maturity Schedule After Adoption (Details) - USD ($)	Sep. 30, 2023	Dec. 31, 2022
Finance Leases
2023	$ 32,000,000
2024	97,000,000
2025	74,000,000
2026	51,000,000
2027	44,000,000
Thereafter	212,000,000
Total lease payments	510,000,000
Less: Imputed interest	(85,000,000)
Total lease obligations	425,000,000	$ 390,000,000
Less: Current obligations	(86,000,000)	(92,000,000)
Long-term lease obligations	339,000,000	298,000,000
Operating Leases
2023	180,000,000
2024	789,000,000
2025	713,000,000
2026	612,000,000
2027	532,000,000
Thereafter	2,323,000,000
Total lease payments	5,149,000,000
Less: Imputed interest	(834,000,000)
Total lease obligations	4,315,000,000	3,859,000,000
Less: Current obligations	(664,000,000)	(621,000,000)
Long-term lease obligations	$ 3,651,000,000	$ 3,238,000,000

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LEGAL PROCEEDINGS AND CONTINGENCIES (Details)	1 Months Ended
	Aug. 31, 2016 defendant
CNMC
Loss Contingencies
Number of defendants	10

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SHAREOWNERS' EQUITY - Additional Information (Details) $ / shares in Units, $ in Millions	3 Months Ended		9 Months Ended
	Sep. 30, 2023 USD ($) class vote $ / shares shares	Sep. 30, 2022 USD ($) shares	Sep. 30, 2023 USD ($) class vote $ / shares shares	Sep. 30, 2022 USD ($) shares	Jan. 31, 2023 USD ($)	Aug. 31, 2021 USD ($)
Stockholders Equity Note [Line Items]
Classes of common stock | class	2		2
Preferred stock, authorized (in shares)	200,000,000		200,000,000
Preferred stock, par value (in dollars per share) | $ / shares	$ 0.01		$ 0.01
Preferred stock, issued (in shares)	0		0
Common stock purchases (in shares)	4,400,000	4,900,000	12,800,000	11,600,000
Common stock, repurchased, value | $	$ 750	$ 951	$ 2,300	$ 2,200
August 2021 Share Repurchase Program
Stockholders Equity Note [Line Items]
Common stock purchases (in shares)			500,000
Common stock, repurchased, value | $			$ 82
Common stock authorized for purchase, amount | $						$ 5,000
January 2023 Share Repurchase Program
Stockholders Equity Note [Line Items]
Common stock purchases (in shares)	4,400,000		12,300,000
Common stock, repurchased, value | $	$ 750		$ 2,200
Common stock authorized for purchase, amount | $					$ 5,000
Share repurchase authorization available | $	$ 2,800		$ 2,800
Class A common stock
Stockholders Equity Note [Line Items]
Votes per common share | vote	10		10
Common stock, par value (in dollars per share) | $ / shares	$ 0.01		$ 0.01
Common stock, authorized (in shares)	4,600,000,000		4,600,000,000
Class B common stock
Stockholders Equity Note [Line Items]
Votes per common share | vote	1		1
Common stock, par value (in dollars per share) | $ / shares	$ 0.01		$ 0.01
Common stock, authorized (in shares)	5,600,000,000		5,600,000,000

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SHAREOWNERS' EQUITY - Roll-forward of Common Stock, Additional Paid-in Capital, Retained Earnings Accounts and Noncontrolling Interest (Details) - USD ($) $ / shares in Units, shares in Millions, $ in Millions	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022
Stockholders Equity Note [Roll Forward]
Balance at beginning of period			$ 19,786
Common stock purchases (in shares)	(4.4)	(4.9)	(12.8)	(11.6)
Common stock purchases	$ (750)	$ (951)	$ (2,300)	$ (2,200)
Net income attributable to common shareowners	1,127	2,584	5,103	8,095
Balance at end of period	19,168		19,168
Non-Controlling Interests:
Balance at beginning of period	18	21	17	16
Change in non-controlling interest	(6)	(1)	(5)	4
Balance at end of period	$ 12	$ 20	$ 12	$ 20
Common stock, cash paid for dividends (in dollars per share)	$ 1.62	$ 1.52	$ 4.86	$ 4.56
Excise taxes, percentage	1.00%		1.00%
Dividends, common stock	$ 43	$ 41	$ 196	$ 207
Class A common stock
Stockholders Equity Note [Roll Forward]
Balance at beginning of period (in shares)			134.0
Balance at end of period (in shares)	130.0		130.0
Class B common stock
Stockholders Equity Note [Roll Forward]
Balance at beginning of period (in shares)			725.0
Balance at end of period (in shares)	722.0		722.0
Common Stock | Class A common stock
Stockholders Equity Note [Roll Forward]
Balance at beginning of period (in shares)	132.0	138.0	134.0	138.0
Balance at beginning of period	$ 2	$ 2	$ 2	$ 2
Stock award plans (in shares)	1.0	(1.0)	4.0	5.0
Stock award plans	$ 0	$ 0	$ 0	$ 0
Common stock issuances (in shares)	1.0	1.0	2.0	2.0
Common stock issuances	$ 0	$ 0	$ 0	$ 0
Conversions of Class A to Class B common stock (in shares)	(4.0)	(3.0)	(10.0)	(10.0)
Conversions of class A to class B common stock	$ 0	$ 0	$ 0	$ 0
Balance at end of period (in shares)	130.0	135.0	130.0	135.0
Balance at end of period	$ 2	$ 2	$ 2	$ 2
Common Stock | Class B common stock
Stockholders Equity Note [Roll Forward]
Balance at beginning of period (in shares)	723.0	732.0	725.0	732.0
Balance at beginning of period	$ 7	$ 7	$ 7	$ 7
Common stock purchases (in shares)	(5.0)	(5.0)	(13.0)	(12.0)
Common stock purchases	$ 0	$ 0	$ 0	$ 0
Conversions of Class A to Class B common stock (in shares)	(4.0)	(3.0)	(10.0)	(10.0)
Conversions of class A to class B common stock	$ 0	$ 0	$ 0	$ 0
Balance at end of period (in shares)	722.0	730.0	722.0	730.0
Balance at end of period	$ 7	$ 7	$ 7	$ 7
Additional Paid-In Capital
Stockholders Equity Note [Roll Forward]
Balance at beginning of period	0	573	0	1,343
Stock award plans	14	233	391	410
Common stock issuances	115	97	370	393
Common stock purchases	(123)	(903)	(750)	(2,146)
Other	(6)	0	(11)	0
Balance at end of period	0	0	0	0
Retained Earnings
Stockholders Equity Note [Roll Forward]
Balance at beginning of period	21,584	18,958	21,326	16,179
Common stock purchases	(627)	(48)	(1,500)	(48)
Net income attributable to common shareowners	1,127	2,584	5,103	8,095
Dividends	(1,384)	(1,316)	(4,230)	(4,049)
Other	(1)	(1)	0	0
Balance at end of period	$ 20,699	$ 20,177	$ 20,699	$ 20,177

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SHAREOWNERS' EQUITY - Activity in Accumulated Other Comprehensive Income (Loss) (Details) - USD ($) $ in Millions	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022
Accumulated Other Comprehensive Income (Loss) [Roll Forward]
Balance at beginning of period			$ 19,803
Balance at end of period	$ 19,180		19,180
Accumulated other comprehensive income (loss)
Accumulated Other Comprehensive Income (Loss) [Roll Forward]
Balance at end of period	(1,540)	$ (3,218)	(1,540)	$ (3,218)
Foreign currency translation gain (loss)
Accumulated Other Comprehensive Income (Loss) [Roll Forward]
Balance at beginning of period	(1,346)	(1,447)	(1,446)	(1,162)
Translation adjustment	(96)	(263)	1	(548)
Reclassification to earnings			3	0
Balance at end of period	(1,442)	(1,710)	(1,442)	(1,710)
Translation adjustment, tax effect	0	4	(13)	11
Reclassification to earnings, tax effect			0	0
Unrealized gain (loss) on marketable securities
Accumulated Other Comprehensive Income (Loss) [Roll Forward]
Balance at beginning of period	(20)	(8)	(11)	(1)
Current period changes in fair value	(2)	(4)	(13)	(11)
Reclassification to earnings	0	1	2	1
Balance at end of period	(22)	(11)	(22)	(11)
Current period changes in fair value, tax effect	(1)	(1)	(5)	(3)
Reclassification to earnings, tax effect	0	0	1	0
Unrealized gain (loss) on cash flow hedges
Accumulated Other Comprehensive Income (Loss) [Roll Forward]
Balance at beginning of period	10	260	167	(17)
Current period changes in fair value	138	350	69	705
Reclassification to earnings	(27)	(69)	(115)	(147)
Balance at end of period	121	541	121	541
Current period changes in fair value, tax effect	44	110	22	222
Reclassification to earnings, tax effect	(8)	(21)	(36)	(46)
Unrecognized pension and postretirement benefit costs
Accumulated Other Comprehensive Income (Loss) [Roll Forward]
Balance at beginning of period	(218)	(2,056)	(259)	(2,098)
Current period changes in fair value			0	31
Reclassification to earnings	21	18	62	29
Balance at end of period	(197)	(2,038)	(197)	(2,038)
Current period changes in fair value, tax effect			0	11
Reclassification to earnings, tax effect	$ 7	$ 5	$ 20	$ 8

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SHAREOWNERS' EQUITY - Gains (Losses) Reclassified from AOCI (Details) - USD ($) $ in Millions	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022
Reclassification Adjustment out of Accumulated Other Comprehensive Income [Line Items]
Other expenses	$ (1,903)	$ (1,909)	$ (5,748)	$ (5,531)
Investment income and other	124	333	424	981
Interest expense	(199)	(177)	(578)	(522)
Revenue	21,061	24,161	66,041	73,305
Income tax (expense) benefit	(141)	(685)	(1,407)	(2,263)
Net income	1,127	2,584	5,103	8,095
Reclassification out of Accumulated Other Comprehensive Income
Reclassification Adjustment out of Accumulated Other Comprehensive Income [Line Items]
Net income	6	50	48	117
Foreign currency translation gain (loss) | Reclassification out of Accumulated Other Comprehensive Income
Reclassification Adjustment out of Accumulated Other Comprehensive Income [Line Items]
Other expenses			(3)	0
Income tax (expense) benefit			0	0
Net income			(3)	0
Unrealized gain (loss) on marketable securities | Reclassification out of Accumulated Other Comprehensive Income
Reclassification Adjustment out of Accumulated Other Comprehensive Income [Line Items]
Investment income and other	0	(1)	(3)	(1)
Income tax (expense) benefit	0	0	1	0
Net income	0	(1)	(2)	(1)
Unrealized gain (loss) on cash flow hedges | Reclassification out of Accumulated Other Comprehensive Income
Reclassification Adjustment out of Accumulated Other Comprehensive Income [Line Items]
Interest expense	(6)	(4)	(9)	(9)
Revenue	41	94	160	202
Income tax (expense) benefit	(8)	(21)	(36)	(46)
Net income	27	69	115	147
Unrecognized pension and postretirement benefit costs | Reclassification out of Accumulated Other Comprehensive Income
Reclassification Adjustment out of Accumulated Other Comprehensive Income [Line Items]
Income tax (expense) benefit	7	5	20	8
Net income	(21)	(18)	(62)	(29)
Prior service costs | Reclassification out of Accumulated Other Comprehensive Income
Reclassification Adjustment out of Accumulated Other Comprehensive Income [Line Items]
Investment income and other	$ (28)	$ (23)	(82)	(70)
Curtailment of benefit obligation | Reclassification out of Accumulated Other Comprehensive Income
Reclassification Adjustment out of Accumulated Other Comprehensive Income [Line Items]
Investment income and other			$ 0	$ 33

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SHAREOWNERS' EQUITY - Activity in Deferred Compensation Program (Details) - USD ($) shares in Millions, $ in Millions	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022
Stockholders Equity Note [Roll Forward]
Balance at beginning of period (in shares)			0.2
Balance at beginning of period			$ 19,786
Balance at end of period (in shares)	0.2		0.2
Balance at end of period	$ 19,168		$ 19,168
Deferred Compensation Obligations
Stockholders Equity Note [Roll Forward]
Balance at beginning of period	9	$ 12	13	$ 16
Reinvested dividends	0	0	0	1
Benefit payments	0	0	(4)	(5)
Balance at end of period	$ 9	$ 12	$ 9	$ 12
Treasury Stock
Stockholders Equity Note [Roll Forward]
Balance at beginning of period (in shares)	0.0	0.0	0.0	0.0
Balance at beginning of period	$ (9)	$ (12)	$ (13)	$ (16)
Reinvested dividends (in shares)	0.0	0.0	0.0	0.0
Reinvested dividends	$ 0	$ 0	$ 0	$ (1)
Benefit payments (in shares)	0.0	0.0	0.0	0.0
Benefit payments	$ 0	$ 0	$ 4	$ 5
Balance at end of period (in shares)	0.0	0.0	0.0	0.0
Balance at end of period	$ (9)	$ (12)	$ (9)	$ (12)

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SEGMENT INFORMATION - Additional Information (Details)	9 Months Ended
	Sep. 30, 2023 country_and_territory segment
Segment Reporting Information [Line Items]
Number of reportable segments | segment	2
International Package | Minimum
Segment Reporting Information [Line Items]
Number of countries and territories in which service is rendered	200
Supply Chain Solutions | Minimum
Segment Reporting Information [Line Items]
Number of countries and territories in which service is rendered	200

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SEGMENT INFORMATION - Results of Operations (Details) - USD ($) $ in Millions	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022
Segment Reporting Information [Line Items]
Revenue	$ 21,061	$ 24,161	$ 66,041	$ 73,305
Operating profit	1,343	3,113	6,664	9,899
U.S. Domestic Package
Segment Reporting Information [Line Items]
Revenue	13,660	15,374	43,043	45,957
Operating profit	571	1,666	3,639	5,157
International Package
Segment Reporting Information [Line Items]
Revenue	4,267	4,799	13,225	14,748
Operating profit	630	997	2,341	3,306
Supply Chain Solutions
Segment Reporting Information [Line Items]
Revenue	3,134	3,988	9,773	12,600
Operating profit	$ 142	$ 450	$ 684	$ 1,436

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EARNINGS PER SHARE - Computation of Basic and Diluted Earnings Per Share (Details) - USD ($) $ / shares in Units, shares in Millions, $ in Millions	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022
Numerator:
Net income attributable to common shareowners	$ 1,127	$ 2,584	$ 5,103	$ 8,095
Denominator:
Weighted average shares (in shares)	853	867	856	870
Vested portion of restricted units (in shares)	4	3	4	3
Denominator for basic earnings per share (in shares)	857	870	860	873
Effect of dilutive securities:
Denominator for diluted earnings per share (in shares)	858	872	861	876
Basic earnings per share (in dollars per share)	$ 1.31	$ 2.97	$ 5.93	$ 9.27
Diluted earnings per share (in dollars per share)	$ 1.31	$ 2.96	$ 5.92	$ 9.24
Restricted units
Effect of dilutive securities:
Effect of dilutive shares (in shares)	1	2	1	2
Stock options
Effect of dilutive securities:
Effect of dilutive shares (in shares)	0	0	0	1

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EARNINGS PER SHARE - Additional Information (Details) - shares shares in Millions	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022
Stock options
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Shares excluded from diluted earnings per share that may be issued upon the exercise of employee stock options because such effect would be antidilutive (in shares)	0.2	0.1	0.2	0.1

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DERIVATIVE INSTRUMENTS AND RISK MANAGEMENT - Additional Information (Details) - USD ($)	9 Months Ended
	Sep. 30, 2023	Dec. 31, 2022
Derivative Instruments and Hedging Activities Disclosure [Abstract]
Derivative, collateral, obligation to return cash	$ 382,000,000	$ 534,000,000
Collateral securities repledged, delivered, or used	0	0
Commodity asset	0	$ 0
Pre-tax gains related to cash flow hedges that are currently deferred in AOCI and are expected to be reclassified to income within twelve months	$ 160,000,000
Maximum term over hedging exposures to the variability of cash flow	3 years

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DERIVATIVE INSTRUMENTS AND RISK MANAGEMENT - Schedule of Notional Amounts of Outstanding Derivative Positions (Details) € in Millions, £ in Millions, $ in Millions, $ in Millions, $ in Millions	Sep. 30, 2023 EUR (€)	Sep. 30, 2023 GBP (£)	Sep. 30, 2023 CAD ($)	Sep. 30, 2023 HKD ($)	Sep. 30, 2023 USD ($)	Dec. 31, 2022 EUR (€)	Dec. 31, 2022 GBP (£)	Dec. 31, 2022 CAD ($)	Dec. 31, 2022 HKD ($)	Dec. 31, 2022 USD ($)
Foreign exchange contracts | Euro
Derivative [Line Items]
Derivative, notional amount | €	€ 3,837					€ 4,115
Foreign exchange contracts | British Pound Sterling
Derivative [Line Items]
Derivative, notional amount | £		£ 682					£ 856
Foreign exchange contracts | Canadian Dollar
Derivative [Line Items]
Derivative, notional amount			$ 1,518					$ 1,598
Foreign exchange contracts | Hong Kong Dollar
Derivative [Line Items]
Derivative, notional amount				$ 2,669					$ 4,261
Floating to Fixed Interest Rate Swaps
Derivative [Line Items]
Derivative, notional amount					$ 0					$ 28

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DERIVATIVE INSTRUMENTS AND RISK MANAGEMENT - Location on the Balance Sheet of Derivative Assets and Liabilities (Details) - Fair Value, Inputs, Level 2 - USD ($) $ in Millions	Sep. 30, 2023	Dec. 31, 2022
Asset Derivatives
Gross Amounts Presented in Consolidated Balance Sheets	$ 343	$ 425
Net Amounts if Right of Offset had been Applied	327	398
Liability Derivatives
Gross Amounts Presented in Consolidated Balance Sheets	16	32
Net Amounts if Right of Offset had been Applied	0	5
Designated as Hedging Instrument | Foreign currency exchange contracts | Other current assets
Asset Derivatives
Gross Amounts Presented in Consolidated Balance Sheets	171	174
Net Amounts if Right of Offset had been Applied	166	171
Designated as Hedging Instrument | Foreign currency exchange contracts | Other non-current assets
Asset Derivatives
Gross Amounts Presented in Consolidated Balance Sheets	172	250
Net Amounts if Right of Offset had been Applied	161	226
Designated as Hedging Instrument | Foreign currency exchange contracts | Other current liabilities
Liability Derivatives
Gross Amounts Presented in Consolidated Balance Sheets	5	3
Net Amounts if Right of Offset had been Applied	0	0
Designated as Hedging Instrument | Foreign currency exchange contracts | Other non-current liabilities
Liability Derivatives
Gross Amounts Presented in Consolidated Balance Sheets	11	24
Net Amounts if Right of Offset had been Applied	0	0
Designated as Hedging Instrument | Interest rate contracts | Other non-current liabilities
Liability Derivatives
Gross Amounts Presented in Consolidated Balance Sheets	0	5
Net Amounts if Right of Offset had been Applied	0	5
Not Designated as Hedging Instrument | Foreign currency exchange contracts | Other current assets
Asset Derivatives
Gross Amounts Presented in Consolidated Balance Sheets	0	1
Net Amounts if Right of Offset had been Applied	$ 0	$ 1

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DERIVATIVE INSTRUMENTS AND RISK MANAGEMENT - Fair Value Derivative Balance Sheet Location (Details) - USD ($) $ in Millions	Sep. 30, 2023	Dec. 31, 2022
Derivative Instruments and Hedging Activities Disclosure [Abstract]
Carrying Amount of Hedged Liabilities	$ 280	$ 280
Hedged Liability, Statement of Financial Position [Extensible Enumeration]	Long-term debt	Long-term debt
Cumulative Amount of Fair Value Hedge Adjustments	$ 5	$ 5

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DERIVATIVE INSTRUMENTS AND RISK MANAGEMENT - Income Statement and AOCI Recognition of Designated Hedges (Details) - USD ($) $ in Millions	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022
Revenue
Derivative Instruments, Gain (Loss) [Line Items]
Total amounts of income and expense line items presented in the statement of income in which the effects of fair value or cash flow hedges are recorded	$ 41	$ 94	$ 160	$ 202
Revenue | Interest rate contracts
Derivative Instruments, Gain (Loss) [Line Items]
Hedged items	0	0	0	0
Derivatives designated as hedging instruments	0	0	0	0
Amount of gain or (loss) reclassified from accumulated other comprehensive income	0	0	0	0
Revenue | Foreign exchange contracts
Derivative Instruments, Gain (Loss) [Line Items]
Amount of gain or (loss) reclassified from accumulated other comprehensive income	41	94	160	202
Interest expense
Derivative Instruments, Gain (Loss) [Line Items]
Total amounts of income and expense line items presented in the statement of income in which the effects of fair value or cash flow hedges are recorded	(6)	(4)	(9)	(9)
Interest expense | Interest rate contracts
Derivative Instruments, Gain (Loss) [Line Items]
Hedged items	0	(1)	0	10
Derivatives designated as hedging instruments	0	1	0	(10)
Amount of gain or (loss) reclassified from accumulated other comprehensive income	(6)	(4)	(9)	(9)
Interest expense | Foreign exchange contracts
Derivative Instruments, Gain (Loss) [Line Items]
Amount of gain or (loss) reclassified from accumulated other comprehensive income	0	0	0	0
Investment income and other
Derivative Instruments, Gain (Loss) [Line Items]
Total amounts of income and expense line items presented in the statement of income in which the effects of fair value or cash flow hedges are recorded	0	0	0	0
Investment income and other | Interest rate contracts
Derivative Instruments, Gain (Loss) [Line Items]
Hedged items	0	0	0	0
Derivatives designated as hedging instruments	0	0	0	0
Amount of gain or (loss) reclassified from accumulated other comprehensive income	0	0	0	0
Investment income and other | Foreign exchange contracts
Derivative Instruments, Gain (Loss) [Line Items]
Amount of gain or (loss) reclassified from accumulated other comprehensive income	$ 0	$ 0	$ 0	$ 0

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DERIVATIVE INSTRUMENTS AND RISK MANAGEMENT - Amount and Location in the Income Statement for Derivatives Designed as Cash Flow Hedges (Details) - USD ($) $ in Millions	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022
Derivative Instruments in Cash Flow Hedging Relationships
Derivative Instruments, Gain (Loss) [Line Items]
Amount of Gain (Loss) Recognized in AOCI	$ 182	$ 460	$ 91	$ 927
Derivative Instruments in Cash Flow Hedging Relationships | Interest rate contracts
Derivative Instruments, Gain (Loss) [Line Items]
Amount of Gain (Loss) Recognized in AOCI	0	1	0	5
Derivative Instruments in Cash Flow Hedging Relationships | Foreign currency exchange contracts
Derivative Instruments, Gain (Loss) [Line Items]
Amount of Gain (Loss) Recognized in AOCI	182	459	91	922
Non-derivative Instruments in Net Investment Hedging Relationships
Derivative Instruments, Gain (Loss) [Line Items]
Amount of Gain (Loss) Recognized in AOCI	103	209	5	436
Non-derivative Instruments in Net Investment Hedging Relationships | Foreign currency exchange contracts
Derivative Instruments, Gain (Loss) [Line Items]
Amount of Gain (Loss) Recognized in AOCI	$ 103	$ 209	$ 5	$ 436

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DERIVATIVE INSTRUMENTS AND RISK MANAGEMENT - Amount Recorded in Income Statements for Foreign Currency Forward Contracts Not Designated as Hedges (Details) - Not Designated as Hedging Instrument - USD ($) $ in Millions	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022
Derivative Instruments, Gain (Loss) [Line Items]
Amount of Gain (Loss) Recognized in Income	$ (4)	$ (45)	$ (1)	$ (131)
Foreign currency exchange contracts | Investment income and other
Derivative Instruments, Gain (Loss) [Line Items]
Amount of Gain (Loss) Recognized in Income	$ (4)	$ (45)	$ (1)	$ (131)

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INCOME TAXES (Details) - USD ($) $ in Millions	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022
Income Tax Disclosure [Abstract]
Effective tax rate	11.10%	21.00%	21.60%	21.80%
Income tax benefit, nonrecurring compensation	$ 15
Payments for nonrecurring compensation	61
Goodwill impairment charge	117		$ 125
Income tax benefit	$ 14		$ 16

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TRANSFORMATION STRATEGY COSTS (Details) - USD ($) $ in Millions	3 Months Ended		5 Months Ended	9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Mar. 31, 2024	Sep. 30, 2023	Sep. 30, 2022
Restructuring Cost and Reserve [Line Items]
Separation costs	$ 90			$ 90
Transformation Strategy Costs:
Compensation and benefits	80	$ 15		178	$ 71
Total other expenses	14	21		58	61
Total Transformation Strategy Costs	94	36		236	132
Income Tax Benefit from Transformation Strategy Costs	(24)	(9)		(57)	(31)
After-Tax Transformation Strategy Costs	$ 70	$ 27		$ 179	$ 101
Forecast
Restructuring Cost and Reserve [Line Items]
Payments for Restructuring			$ 26

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SUBSEQUENT EVENTS (Details) - Forecast - MNX Global Logistics and Happy Returns - Subsequent Event $ in Billions	3 Months Ended
	Dec. 31, 2023 USD ($)
Subsequent Event [Line Items]
Business combination, consideration transferred	$ 1.3
Operating income threshold (less than)	10.00%