X0201 42003-08-06 0001089907 KANA SOFTWARE INC KANA 0001259565 BATT JERRY R KANA SOFTWARE, INC. 181 CONSTITUTION AVE. MENLO PARK CA 94025 1000Non-Qualified Stock Option (right to buy)2.952003-08-064A040002.95A2004-01-232013-08-05Common Stock40004000DNon-Qualified Stock Option (right to buy)2.952003-08-064A0960002.95A2004-01-232013-08-05Common Stock96000100000DOption begins vesting 08/06/2003 and vests semi-annually over 4 years.Option begins vesting 08/06/2003 and vests monthly over 4 years after a 6 month cliff.Michelle Philpot signing under Power of Attorney In Fact for Jerry R. Batt2003-08-21