SCHEDULE 14A

(Rule 14a-101)

INFORMATION REQUIRED IN PROXY STATEMENT

SCHEDULE 14A INFORMATION

Proxy Statement Pursuant to Section 14(a) of

the Securities Exchange Act of 1934

Filed by the Registrant    x

Filed by a Party other than the Registrant    ¨

Check the appropriate box:

¨        Preliminary Proxy Statement

¨        Confidential, for Use of the Commission Only (as permitted by Rule 14a-6(e)(2))

¨ Definitive Proxy Statement

x Definitive Additional Materials

¨ Soliciting Material Pursuant to Rule 14a-11(c) or Rule 14a-12

KANA SOFTWARE, INC.

(Name of Registrant as Specified In Its Certificate)

(Name of Person(s) Filing Proxy Statement, if other than the Registrant)

Payment of Filing Fee (Check the appropriate box):

x No fee required.

¨ Fee computed on table below per Exchange Act Rules 14a-6(i)(4) and 0-11.

(1)	Title of each class of securities to which transaction applies:
(2)	Aggregate number of securities to which transaction applies:
(3)	Per unit price or other underlying value of transaction computed pursuant to Exchange Act Rule 0-11 (Set forth the amount on which the filing fee is calculated and state how it was determined):
(4)	Proposed maximum aggregate value of transaction:
(5)	Total fee paid:

¨ Fee paid previously with preliminary materials.

¨ Check box if any part of the fee is offset as provided by Exchange Act Rule 0-11(a)(2) and identify the filing for which the offsetting fee was paid previously. Identify the previous filing by registration statement number, or the Form or Schedule and the date of its filing.

(1)	Amount Previously Paid:
(2)	Form, Schedule or Registration Statement No.:
(3)	Filing Party:
(4)	Date Filed:

EXPLANATORY NOTE

In its Proxy Statement filed May 7, 2002, the Registrant misreported certain information regarding persons or entities that beneficially owned more than five percent of its outstanding stock. The updated information is included in this Proxy Statement Supplement.

OWNERSHIP OF SECURITIES

Based on 22,743,989 shares of our common stock outstanding as of April 17, 2002:

• Amerindo Investment Advisors, Inc. (Amerindo) and persons and entities affiliated with Amerindo beneficially owned 2,289,868 shares representing approximately 10.1% of our outstanding shares. Amerindo’s address is One Embarcadero Center, Suite 2300, San Francisco, CA 94111. To determine the number of shares beneficially owned by Amerindo, we have relied on Amerindo’s amended Schedule 13-G filed with the SEC on February 22, 2002.

• Gilder, Gagnon, Howe & Co. LLC (GGH) beneficially owned 1,372,036 shares representing approximately 6.0% of our outstanding shares. GGH’s address is 1775 Broadway, 26th Floor, New York, NY 10019. To determine the number of shares beneficially owned by GGH, we have relied on GGH’s Schedule 13-G filed with the SEC on April 10, 2002.

• Husic Capital Management (HCM) and persons and entities associated with HCM beneficially owned 2,046,757 shares representing approximately 9.0% of our outstanding shares. HCM’s address is 555 California Street, Suite 2900 San Francisco, California 94104. To determine the number of shares beneficially owned by HCM, we have relied on HCM’s Schedule 13-G filed with the SEC on April 10, 2002.