-----BEGIN PRIVACY-ENHANCED MESSAGE----- Proc-Type: 2001,MIC-CLEAR Originator-Name: webmaster@www.sec.gov Originator-Key-Asymmetric: MFgwCgYEVQgBAQICAf8DSgAwRwJAW2sNKK9AVtBzYZmr6aGjlWyK3XmZv3dTINen TWSM7vrzLADbmYQaionwg5sDW3P6oaM5D3tdezXMm7z1T+B+twIDAQAB MIC-Info: RSA-MD5,RSA, U3bfk7cTxTVYIOC2Uf+W5ubtvahfIJsq+1unHw0LinkD+9ZfSr+KA3dNl7qcwZvE d/JnhMRhn2q7LoaMVrfZwA== 0000950005-00-000253.txt : 20000215 0000950005-00-000253.hdr.sgml : 20000215 ACCESSION NUMBER: 0000950005-00-000253 CONFORMED SUBMISSION TYPE: SC 13G PUBLIC DOCUMENT COUNT: 1 FILED AS OF DATE: 20000214 SUBJECT COMPANY: COMPANY DATA: COMPANY CONFORMED NAME: KANA COMMUNICATIONS INC CENTRAL INDEX KEY: 0001089907 STANDARD INDUSTRIAL CLASSIFICATION: SERVICES-BUSINESS SERVICES, NEC [7389] IRS NUMBER: 770435679 STATE OF INCORPORATION: DE FISCAL YEAR END: 1231 FILING VALUES: FORM TYPE: SC 13G SEC ACT: SEC FILE NUMBER: 005-56923 FILM NUMBER: 537666 BUSINESS ADDRESS: STREET 1: 740 BAY RD CITY: REDWOOD CITY STATE: CA ZIP: 94063 BUSINESS PHONE: 6503259850 MAIL ADDRESS: STREET 1: 740 BAY RD CITY: REDWOOD CITY STATE: CA ZIP: 94063 FILED BY: COMPANY DATA: COMPANY CONFORMED NAME: BENCHMARK CAPITAL PARTNERS L P CENTRAL INDEX KEY: 0001031285 STANDARD INDUSTRIAL CLASSIFICATION: [] IRS NUMBER: 943225075 STATE OF INCORPORATION: DE FISCAL YEAR END: 1231 FILING VALUES: FORM TYPE: SC 13G BUSINESS ADDRESS: STREET 1: 2480 SAND HILL ROAD STREET 2: SUITE 200 CITY: MENLO PARK STATE: CA ZIP: 94025 BUSINESS PHONE: 6508548180 MAIL ADDRESS: STREET 1: 2480 SAND HILL ROAD STREET 2: SUITE 200 CITY: MENLO PARK STATE: CA ZIP: 94025 SC 13G 1 SC 13G SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Schedule 13G (Rule 13d-102) INFORMATION TO BE INCLUDED IN STATEMENTS FILED PURSUANT TO RULES 13d-1 (b), (c) AND (d) AND AMENDMENTS THERETO FILED PURSUANT TO 13d-2 (b) (Amendment No.__)* Kana Communications Inc. ------------------------ (Name of Issuer) Common Stock ------------------------------ (Title of Class of Securities) 483600102 -------------- (CUSIP Number) December 31, 1999 ------------------------------------------------------- (Date of Event Which Requires Filing of this Statement) Check the appropriate box to designate the rule pursuant to which this Schedule is filed: [ ] Rule 13d-1(b) [ ] Rule 13d-1(c) [X] Rule 13d-1(d) *The remainder of this cover page shall be filled out for a reporting person's initial filing on this form with respect to the subject class of securities, and for any subsequent amendment containing information which would alter disclosures provided in a prior cover page. The information required on the remainder of this cover page shall not be deemed to be "filed" for the purpose of Section 18 of the Securities Exchange Act of 1934 ("Act") or otherwise subject to the liabilities of that section of the Act but shall be subject to all other provisions of the Act (however, see the Notes). (Continued on following pages) Page 1 of 18 Exhibit Index on Page 16 CUSIP NO. 483600102 PAGE 2 OF 18 PAGES - ------------------- ------------------ 1 NAMES OF REPORTING PERSONS S.S. OR I.R.S. IDENTIFICATION NOS. OF ABOVE PERSONS Benchmark Capital Partners, L.P. ("BCP") Tax ID Number: ----------------------------------------------------------------------------- 2 CHECK THE APPROPRIATE BOX IF A MEMBER OF A GROUP* (a) [ ] (b) [X] ----------------------------------------------------------------------------- 3 SEC USE ONLY ----------------------------------------------------------------------------- 4 CITIZENSHIP OR PLACE OF ORGANIZATION Delaware ----------------------------------------------------------------------------- 5 SOLE VOTING POWER NUMBER OF 3,783,347 shares, except that BCMC, the general partner of SHARES BCP, may be deemed to have sole power to vote these shares, BENEFICIALLY and David M. Beirne ("Beirne"), Bruce W. Dunlevie OWNED BY ("Dunlevie"), J. William Gurley ("Gurley"), Kevin R. Harvey EACH ("Harvey"), Robert C. Kagle ("Kagle"), Andrew S. Rachleff REPORTING ("Rachleff") and Steven M. Spurlock ("Spurlock"), the PERSON members of BCMC, may be deemed to have shared power to vote WITH these shares. ------------------------------------------------------------ 6 SHARED VOTING POWER See response to row 5. ------------------------------------------------------------ 7 SOLE DISPOSITIVE POWER 3,783,347 shares, except that BCMC, the general partner of BCP, may be deemed to have sole power to dispose of these shares, and Beirne, Dunlevie, Gurley, Harvey, Kagle, Rachleff and Spurlock, the members of BCMC, may be deemed to have shared power to dispose of these shares. ------------------------------------------------------------ 8 SHARED DISPOSITIVE POWER See response to row 7. ------------------------------------------------------------ 9 AGGREGATE AMOUNT BENEFICIALLY OWNED BY EACH REPORTING PERSON 3,783,347 ---------------------------------------------------------------------------- 10 CHECK BOX IF THE AGGREGATE AMOUNT IN ROW (9) EXCLUDES CERTAIN SHARES* [ ] ----------------------------------------------------------------------------- 11 PERCENT OF CLASS REPRESENTED BY AMOUNT IN ROW (9) 13.11% ----------------------------------------------------------------------------- 12 TYPE OF REPORTING PERSON* PN ----------------------------------------------------------------------------- CUSIP NO. 483600102 PAGE 3 OF 18 PAGES - ------------------- ------------------ 1 NAMES OF REPORTING PERSONS S.S. OR I.R.S. IDENTIFICATION NOS. OF ABOVE PERSONS Benchmark Founders' Fund, L.P. ("BFF") Tax ID Number: ----------------------------------------------------------------------------- 2 CHECK THE APPROPRIATE BOX IF A MEMBER OF A GROUP* (a) [ ] (b) [X] ----------------------------------------------------------------------------- 3 SEC USE ONLY ----------------------------------------------------------------------------- 4 CITIZENSHIP OR PLACE OF ORGANIZATION Delaware ----------------------------------------------------------------------------- 5 SOLE VOTING POWER NUMBER OF 528,778 shares, except that BCMC, the general partner of SHARES BFF, may be deemed to have sole power to vote these shares, BENEFICIALLY Beirne, Dunlevie, Gurley, Harvey, Kagle, Rachleff and OWNED BY Spurlock, the members of BCMC, may be deemed to have shared EACH power to vote these shares. REPORTING ------------------------------------------------------------ PERSON 6 SHARED VOTING POWER WITH See response to row 5. ------------------------------------------------------------ 7 SOLE DISPOSITIVE POWER 528,778 shares, except that BCMC, the general partner of BFF, may be deemed to have sole power to dispose of these shares, and Beirne, Dunlevie, Gurley, Harvey, Kagle, Rachleff and Spurlock, the members of BCMC, may be deemed to have shared power to dispose of these shares. ------------------------------------------------------------ 8 SHARED DISPOSITIVE POWER See response to row 7. ------------------------------------------------------------ 9 AGGREGATE AMOUNT BENEFICIALLY OWNED BY EACH REPORTING PERSON 528,778 ---------------------------------------------------------------------------- 10 CHECK BOX IF THE AGGREGATE AMOUNT IN ROW (9) EXCLUDES CERTAIN SHARES* [ ] ----------------------------------------------------------------------------- 11 PERCENT OF CLASS REPRESENTED BY AMOUNT IN ROW (9) 1.83% ----------------------------------------------------------------------------- 12 TYPE OF REPORTING PERSON* PN ----------------------------------------------------------------------------- CUSIP NO. 483600102 PAGE 4 OF 18 PAGES - ------------------- ------------------ 1 NAMES OF REPORTING PERSONS S.S. OR I.R.S. IDENTIFICATION NOS. OF ABOVE PERSONS Benchmark Capital Management Co., L.L.C. ("BCMC") Tax ID Number: ----------------------------------------------------------------------------- 2 CHECK THE APPROPRIATE BOX IF A MEMBER OF A GROUP* (a) [ ] (b) [X] ----------------------------------------------------------------------------- 3 SEC USE ONLY ----------------------------------------------------------------------------- 4 CITIZENSHIP OR PLACE OF ORGANIZATION Delaware ----------------------------------------------------------------------------- 5 SOLE VOTING POWER NUMBER OF 4,312,125 shares, of which 3,783,347 are directly owned by SHARES BCP and 528,778 are directly owned by BFF. BCMC, the general BENEFICIALLY partner of BCP and BFF, may be deemed to have sole power to OWNED BY vote these shares, and Beirne, Dunlevie, Gurley, Harvey, EACH Kagle, Rachleff and Spurlock, the members of BCMC, may be REPORTING deemed to have shared power to vote these PERSON ------------------------------------------------------------ WITH 6 SHARED VOTING POWER See response to row 5. ------------------------------------------------------------ 7 SOLE DISPOSITIVE POWER 4,312,125 shares, of which 3,783,347 are directly owned by BCP and 528,778 are directly owned by BFF. BCMC, the general partner of BCP and BFF, may be deemed to have sole power to dispose of these shares, and Beirne, Dunlevie, Gurley, Harvey, Kagle, Rachleff and Spurlock, the members of BCMC, may be deemed to have shared power to dispose of these shares. ------------------------------------------------------------ 8 SHARED DISPOSITIVE POWER See response to row 7. ------------------------------------------------------------ 9 AGGREGATE AMOUNT BENEFICIALLY OWNED BY EACH REPORTING PERSON 4,312,125 ---------------------------------------------------------------------------- 10 CHECK BOX IF THE AGGREGATE AMOUNT IN ROW (9) EXCLUDES CERTAIN SHARES* [ ] ----------------------------------------------------------------------------- 11 PERCENT OF CLASS REPRESENTED BY AMOUNT IN ROW (9) 14.94% ----------------------------------------------------------------------------- 12 TYPE OF REPORTING PERSON* OO ----------------------------------------------------------------------------- CUSIP NO. 483600102 PAGE 5 OF 18 PAGES - ------------------- ------------------ 1 NAMES OF REPORTING PERSONS S.S. OR I.R.S. IDENTIFICATION NOS. OF ABOVE PERSONS David M. Beirne ("Beirne") Tax ID Number: ----------------------------------------------------------------------------- 2 CHECK THE APPROPRIATE BOX IF A MEMBER OF A GROUP* (a) [ ] (b) [X] ----------------------------------------------------------------------------- 3 SEC USE ONLY ----------------------------------------------------------------------------- 4 CITIZENSHIP OR PLACE OF ORGANIZATION U.S. Citizen ----------------------------------------------------------------------------- 5 SOLE VOTING POWER NUMBER OF 6,165 shares SHARES ------------------------------------------------------------ BENEFICIALLY 6 SHARED VOTING POWER OWNED BY 4,312,125 shares, of which 3,783,347 are directly owned by EACH BCP and 528,778 are directly owned by BFF. Beirne is a REPORTING member of BCMC, the general partner of BCP and BFF, and may PERSON be deemed to have shared power to vote these shares. WITH ------------------------------------------------------------ 7 SOLE DISPOSITIVE POWER 6,165 shares ------------------------------------------------------------ 8 SHARED DISPOSITIVE POWER 4,312,125 shares, of which 3,783,347 are directly owned by BCP and 528,778 are directly owned by BFF. Beirne is a member of BCMC, the general partner of BCP and BFF, and may be deemed to have shared power to dispose of these shares. ------------------------------------------------------------ 9 AGGREGATE AMOUNT BENEFICIALLY OWNED BY EACH REPORTING PERSON 4,318,290 ---------------------------------------------------------------------------- 10 CHECK BOX IF THE AGGREGATE AMOUNT IN ROW (9) EXCLUDES CERTAIN SHARES* [ ] ----------------------------------------------------------------------------- 11 PERCENT OF CLASS REPRESENTED BY AMOUNT IN ROW (9) 14.96% ----------------------------------------------------------------------------- 12 TYPE OF REPORTING PERSON* IN ----------------------------------------------------------------------------- CUSIP NO. 483600102 PAGE 6 OF 18 PAGES - ------------------- ------------------ 1 NAMES OF REPORTING PERSONS S.S. OR I.R.S. IDENTIFICATION NOS. OF ABOVE PERSONS Bruce W. Dunlevie ("Dunlevie") Tax ID Number: ----------------------------------------------------------------------------- 2 CHECK THE APPROPRIATE BOX IF A MEMBER OF A GROUP* (a) [ ] (b) [X] ----------------------------------------------------------------------------- 3 SEC USE ONLY ----------------------------------------------------------------------------- 4 CITIZENSHIP OR PLACE OF ORGANIZATION U.S. Citizen ----------------------------------------------------------------------------- 5 SOLE VOTING POWER NUMBER OF 6,161 shares SHARES ------------------------------------------------------------ BENEFICIALLY 6 SHARED VOTING POWER OWNED BY 4,312,125 shares, of which 3,783,347 are directly owned by EACH BCP and 528,778 are directly owned by BFF. Dunlevie is a REPORTING member of BCMC, the general partner of BCP and BFF, and may PERSON be deemed to have shared power to vote these shares. WITH ------------------------------------------------------------ 7 SOLE DISPOSITIVE POWER 6,161 shares ------------------------------------------------------------ 8 SHARED DISPOSITIVE POWER 4,312,125 shares, of which 3,783,347 are directly owned by BCP and 528,778 are directly owned by BFF. Dunlevie is a member of BCMC, the general partner of BCP and BFF, and may be deemed to have shared power to dispose of these shares. ------------------------------------------------------------ 9 AGGREGATE AMOUNT BENEFICIALLY OWNED BY EACH REPORTING PERSON 4,318,286 ---------------------------------------------------------------------------- 10 CHECK BOX IF THE AGGREGATE AMOUNT IN ROW (9) EXCLUDES CERTAIN SHARES* [ ] ----------------------------------------------------------------------------- 11 PERCENT OF CLASS REPRESENTED BY AMOUNT IN ROW (9) 14.96% ----------------------------------------------------------------------------- 12 TYPE OF REPORTING PERSON* IN ----------------------------------------------------------------------------- CUSIP NO. 483600102 PAGE 7 OF 18 PAGES - ------------------- ------------------ 1 NAMES OF REPORTING PERSONS S.S. OR I.R.S. IDENTIFICATION NOS. OF ABOVE PERSONS J. William Gurley ("Gurley") Tax ID Number: ----------------------------------------------------------------------------- 2 CHECK THE APPROPRIATE BOX IF A MEMBER OF A GROUP* (a) [ ] (b) [X] ----------------------------------------------------------------------------- 3 SEC USE ONLY ----------------------------------------------------------------------------- 4 CITIZENSHIP OR PLACE OF ORGANIZATION U.S. Citizen ----------------------------------------------------------------------------- 5 SOLE VOTING POWER NUMBER OF 3,080 shares SHARES ------------------------------------------------------------ BENEFICIALLY 6 SHARED VOTING POWER OWNED BY 4,312,125 shares, of which 3,783,347 are directly owned by EACH BCP and 528,778 are directly owned by BFF. Gurley is a REPORTING member of BCMC, the general partner of BCP and BFF, and may PERSON be deemed to have shared power to vote these shares. WITH ------------------------------------------------------------ 7 SOLE DISPOSITIVE POWER 3,080 shares ------------------------------------------------------------ 8 SHARED DISPOSITIVE POWER 4,312,125 shares, of which 3,783,347 are directly owned by BCP and 528,778 are directly owned by BFF. Gurley is a member of BCMC, the general partner of BCP and BFF, and may be deemed to have shared power to dispose of these shares. ------------------------------------------------------------ 9 AGGREGATE AMOUNT BENEFICIALLY OWNED BY EACH REPORTING PERSON 4,315,205 ---------------------------------------------------------------------------- 10 CHECK BOX IF THE AGGREGATE AMOUNT IN ROW (9) EXCLUDES CERTAIN SHARES* [ ] ----------------------------------------------------------------------------- 11 PERCENT OF CLASS REPRESENTED BY AMOUNT IN ROW (9) 14.95% ----------------------------------------------------------------------------- 12 TYPE OF REPORTING PERSON* IN ----------------------------------------------------------------------------- CUSIP NO. 483600102 PAGE 8 OF 18 PAGES - ------------------- ------------------ 1 NAMES OF REPORTING PERSONS S.S. OR I.R.S. IDENTIFICATION NOS. OF ABOVE PERSONS Kevin R. Harvey ("Harvey") Tax ID Number: ----------------------------------------------------------------------------- 2 CHECK THE APPROPRIATE BOX IF A MEMBER OF A GROUP* (a) [ ] (b) [X] ----------------------------------------------------------------------------- 3 SEC USE ONLY ----------------------------------------------------------------------------- 4 CITIZENSHIP OR PLACE OF ORGANIZATION U.S. Citizen ----------------------------------------------------------------------------- 5 SOLE VOTING POWER NUMBER OF 6,161 shares SHARES ------------------------------------------------------------ BENEFICIALLY 6 SHARED VOTING POWER OWNED BY 4,312,125 shares, of which 3,783,347 are directly owned by EACH BCP and 528,778 are directly owned by BFF. Harvey is a REPORTING member of BCMC, the general partner of BCP and BFF, and may PERSON be deemed to have shared power to vote these shares. WITH ------------------------------------------------------------ 7 SOLE DISPOSITIVE POWER 6,161 shares ------------------------------------------------------------ 8 SHARED DISPOSITIVE POWER 4,312,125 shares, of which 3,783,347 are directly owned by BCP and 528,778 are directly owned by BFF. Harvey is a member of BCMC, the general partner of BCP and BFF, and may be deemed to have shared power to dispose of these shares. ------------------------------------------------------------ 9 AGGREGATE AMOUNT BENEFICIALLY OWNED BY EACH REPORTING PERSON 4,318,286 ---------------------------------------------------------------------------- 10 CHECK BOX IF THE AGGREGATE AMOUNT IN ROW (9) EXCLUDES CERTAIN SHARES* [ ] ----------------------------------------------------------------------------- 11 PERCENT OF CLASS REPRESENTED BY AMOUNT IN ROW (9) 14.96% ----------------------------------------------------------------------------- 12 TYPE OF REPORTING PERSON* IN ----------------------------------------------------------------------------- CUSIP NO. 483600102 PAGE 9 OF 18 PAGES - ------------------- ------------------ 1 NAMES OF REPORTING PERSONS S.S. OR I.R.S. IDENTIFICATION NOS. OF ABOVE PERSONS Robert C. Kagle ("Kagle") Tax ID Number: ----------------------------------------------------------------------------- 2 CHECK THE APPROPRIATE BOX IF A MEMBER OF A GROUP* (a) [ ] (b) [X] ----------------------------------------------------------------------------- 3 SEC USE ONLY ----------------------------------------------------------------------------- 4 CITIZENSHIP OR PLACE OF ORGANIZATION U.S. Citizen ----------------------------------------------------------------------------- 5 SOLE VOTING POWER NUMBER OF 3,161 shares SHARES ------------------------------------------------------------ BENEFICIALLY 6 SHARED VOTING POWER OWNED BY 4,312,125 shares, of which 3,783,347 are directly owned by EACH BCP and 528,778 are directly owned by BFF. Kagle is a REPORTING member of BCMC, the general partner of BCP and BFF, and may PERSON be deemed to have shared power to vote these shares. WITH ------------------------------------------------------------ 7 SOLE DISPOSITIVE POWER 3,161 shares ------------------------------------------------------------ 8 SHARED DISPOSITIVE POWER 4,312,125 shares, of which 3,783,347 are directly owned by BCP and 528,778 are directly owned by BFF. Kagle is a member of BCMC, the general partner of BCP and BFF, and may be deemed to have shared power to dispose of these shares. ------------------------------------------------------------ 9 AGGREGATE AMOUNT BENEFICIALLY OWNED BY EACH REPORTING PERSON 4,315,286 ---------------------------------------------------------------------------- 10 CHECK BOX IF THE AGGREGATE AMOUNT IN ROW (9) EXCLUDES CERTAIN SHARES* [ ] ----------------------------------------------------------------------------- 11 PERCENT OF CLASS REPRESENTED BY AMOUNT IN ROW (9) 14.95% ----------------------------------------------------------------------------- 12 TYPE OF REPORTING PERSON* IN ----------------------------------------------------------------------------- CUSIP NO. 483600102 PAGE 10 OF 18 PAGES - ------------------- ------------------- 1 NAMES OF REPORTING PERSONS S.S. OR I.R.S. IDENTIFICATION NOS. OF ABOVE PERSONS Andrew S. Rachleff ("Rachleff") Tax ID Number: ----------------------------------------------------------------------------- 2 CHECK THE APPROPRIATE BOX IF A MEMBER OF A GROUP* (a) [ ] (b) [X] ----------------------------------------------------------------------------- 3 SEC USE ONLY ----------------------------------------------------------------------------- 4 CITIZENSHIP OR PLACE OF ORGANIZATION U.S. Citizen ----------------------------------------------------------------------------- 5 SOLE VOTING POWER NUMBER OF 6,161 shares SHARES ------------------------------------------------------------ BENEFICIALLY 6 SHARED VOTING POWER OWNED BY 4,312,125 shares, of which 3,783,347 are directly owned by EACH BCP and 528,778 are directly owned by BFF. Rachleff is a REPORTING member of BCMC, the general partner of BCP and BFF, and may PERSON be deemed to have shared power to vote these shares. WITH ------------------------------------------------------------ 7 SOLE DISPOSITIVE POWER 6,161 shares ------------------------------------------------------------ 8 SHARED DISPOSITIVE POWER 4,312,125 shares, of which 3,783,347 are directly owned by BCP and 528,778 are directly owned by BFF. Rachleff is a member of BCMC, the general partner of BCP and BFF, and may be deemed to have shared power to dispose of these shares. ------------------------------------------------------------ 9 AGGREGATE AMOUNT BENEFICIALLY OWNED BY EACH REPORTING PERSON 4,318,286 ---------------------------------------------------------------------------- 10 CHECK BOX IF THE AGGREGATE AMOUNT IN ROW (9) EXCLUDES CERTAIN SHARES* [ ] ----------------------------------------------------------------------------- 11 PERCENT OF CLASS REPRESENTED BY AMOUNT IN ROW (9) 14.96% ----------------------------------------------------------------------------- 12 TYPE OF REPORTING PERSON* IN ----------------------------------------------------------------------------- CUSIP NO. 483600102 PAGE 11 OF 18 PAGES - ------------------- ------------------- 1 NAMES OF REPORTING PERSONS S.S. OR I.R.S. IDENTIFICATION NOS. OF ABOVE PERSONS Steven M. Spurlock ("Spurlock") Tax ID Number: ----------------------------------------------------------------------------- 2 CHECK THE APPROPRIATE BOX IF A MEMBER OF A GROUP* (a) [ ] (b) [X] ----------------------------------------------------------------------------- 3 SEC USE ONLY ----------------------------------------------------------------------------- 4 CITIZENSHIP OR PLACE OF ORGANIZATION U.S. Citizen ----------------------------------------------------------------------------- 5 SOLE VOTING POWER NUMBER OF 6,161 shares SHARES ------------------------------------------------------------ BENEFICIALLY 6 SHARED VOTING POWER OWNED BY 4,312,125 shares, of which 3,783,347 are directly owned by EACH BCP and 528,778 are directly owned by BFF. Spurlock is a REPORTING member of BCMC, the general partner of BCP and BFF, and may PERSON be deemed to have shared power to vote these shares. WITH ------------------------------------------------------------ 7 SOLE DISPOSITIVE POWER 6,161 shares ------------------------------------------------------------ 8 SHARED DISPOSITIVE POWER 4,312,125 shares, of which 3,783,347 are directly owned by BCP and 528,778 are directly owned by BFF. Spurlock is a member of BCMC, the general partner of BCP and BFF, and may be deemed to have shared power to dispose of these shares. ------------------------------------------------------------ 9 AGGREGATE AMOUNT BENEFICIALLY OWNED BY EACH REPORTING PERSON 4,318,286 ---------------------------------------------------------------------------- 10 CHECK BOX IF THE AGGREGATE AMOUNT IN ROW (9) EXCLUDES CERTAIN SHARES* [ ] ----------------------------------------------------------------------------- 11 PERCENT OF CLASS REPRESENTED BY AMOUNT IN ROW (9) 14.96% ----------------------------------------------------------------------------- 12 TYPE OF REPORTING PERSON* IN ----------------------------------------------------------------------------- Page 12 of 18 ITEM 1(A). NAME OF ISSUER Kana Communications Inc. ITEM 1(B). ADDRESS OF ISSUER'S PRINCIPAL EXECUTIVE OFFICES 740 Bay Road Redwood City, CA 94063 ITEM 2(A). NAME OF PERSONS FILING This Statement is filed by Benchmark Capital Partners, L.P., a Delaware limited partnership ("BCP"), Benchmark Founders' Fund, L.P., a Delaware limited partnership ("BFF"), Benchmark Capital Management Co., L.L.C., a Delaware limited liability company ("BCMC"), David M. Beirne ("Beirne"), Bruce W. Dunlevie ("Dunlevie"), J. William Gurley ("Gurley"), Kevin R. Harvey ("Harvey"), Robert C. Kagle ("Kagle"), Andrew S. Rachleff ("Rachleff") and Steven M. Spurlock ("Spurlock"), the members of BCMC. The foregoing entities and individuals are collectively referred to as the "Reporting Persons." BCMC, the general partner of BCP and BFF, may be deemed to have sole power to vote and sole power to dispose of shares of the issuer directly owned by BCP and BFF. Beirne, Dunlevie, Gurley, Harvey, Kagle, Rachleff and Spurlock are members of BCMC and may be deemed to have shared power to vote and shared power to dispose of shares of the issuer directly owned by BCP and BFF. ITEM 2(B). ADDRESS OF PRINCIPAL OFFICE The address for each of the Reporting Persons is: Benchmark Capital 2480 Sand Hill Road, Suite 200 Menlo Park, California 94025 ITEM 2(C) CITIZENSHIP BCP and BFF, are Delaware limited partnerships. BCMC is a Delaware limited liability company. Beirne, Dunlevie, Gurley, Harvey, Kagle, Rachleff and Spurlock are United States citizens. ITEM 2(D) AND (E). TITLE OF CLASS OF SECURITIES AND CUSIP NUMBER Common Stock CUSIP # 483600102 ITEM 3. Not Applicable ITEM 4. OWNERSHIP The following information with respect to the ownership of the Common Stock of the issuer by the persons filing this Statement is provided as of December 31, 1999: Page 13 of 18 (a) Amount beneficially owned: See Row 9 of cover page for each Reporting Person. (b) Percent of Class: See Row 11 of cover page for each Reporting Person. (c) Number of shares as to which such person has: (i) Sole power to vote or to direct the vote: See Row 5 of cover page for each Reporting Person. (ii) Shared power to vote or to direct the vote: See Row 6 of cover page for each Reporting Person. (iii) Sole power to dispose or to direct the disposition of: See Row 7 of cover page for each Reporting Person. (iv) Shared power to dispose or to direct the disposition of: See Row 8 of cover page for each Reporting Person. ITEM 5. OWNERSHIP OF FIVE PERCENT OR LESS OF A CLASS Not applicable. ITEM 6. OWNERSHIP OF MORE THAN FIVE PERCENT ON BEHALF OF ANOTHER PERSON. Under certain circumstances set forth in the limited partnership agreements of BCP and BFF, and the limited liability company agreement of BCMC, the general and limited partners or members, as the case may be, of each of such entities may be deemed to have the right to receive dividends from, or the proceeds from, the sale of shares of the issuer owned by each such entity of which they are a partner. ITEM 7. IDENTIFICATION AND CLASSIFICATION OF THE SUBSIDIARY WHICH ACQUIRED THE SECURITY BEING REPORTED ON BY THE PARENT HOLDING COMPANY Not applicable. ITEM 8. IDENTIFICATION AND CLASSIFICATION OF MEMBERS OF THE GROUP. Not applicable ITEM 9. NOTICE OF DISSOLUTION OF GROUP. Not applicable ITEM 10. CERTIFICATION. Not applicable Page 14 of 18 SIGNATURES After reasonable inquiry and to the best of my knowledge and belief, I certify that the information set forth in this statement is true, complete and correct. Date: February 10, 2000 BENCHMARK CAPITAL PARTNERS, L.P., a Delaware Limited Partnership By: Benchmark Capital Management Co., L.L.C., a Delaware Limited Liability Company Its General Partner By: /s/ Steven M. Spurlock ------------------------------------------ Steven M. Spurlock Member BENCHMARK FOUNDERS' FUND, L.P., a Delaware Limited Partnership By: Benchmark Capital Management Co., L.L.C., a Delaware Limited Liability Company Its General Partner By: /s/ Steven M. Spurlock ----------------------------------------- Steven M. Spurlock Member BENCHMARK CAPITAL MANAGEMENT CO., L.L.C., a Delaware Limited Liability Company By: /s/ Steven M. Spurlock ----------------------------------------- Steven M. Spurlock Member DAVID M. BEIRNE By: /s/ David M. Beirne ----------------------------------------- David M. Beirne Page 15 of 18 BRUCE W. DUNLEVIE By: /s/ Bruce W. Dunlevie ----------------------------------------- Bruce W. Dunlevie J. WILLIAM GURLEY By: /s/ J. William Gurley ----------------------------------------- J. William Gurley KEVIN R. HARVEY By: /s/ Kevin R. Harvey ----------------------------------------- Kevin R. Harvey ROBERT C. KAGLE By: /s/ Robert C. Kagle ----------------------------------------- Robert C. Kagle ANDREW S. RACHLEFF By: /s/ Andrew S. Rachleff ----------------------------------------- Andrew S. Rachleff STEVEN M. SPURLOCK By: /s/ Steven M. Spurlock ----------------------------------------- Steven M. Spurlock Page 16 of 18 EXHIBIT INDEX Found on Sequentially Exhibit Numbered Page - ------- ------------- Exhibit A: Agreement of Joint Filing 17 Page 17 of 18 Exhibit A Agreement of Joint Filing The undersigned hereby agree that a single Schedule 13G (or any amendment thereto) relating to the Common Stock of Kana Communications Inc. shall be filed on behalf of each of the undersigned and that this Agreement shall be filed as an exhibit to such Schedule 13G. Date: February 10, 2000 BENCHMARK CAPITAL MANAGEMENT CO., L.L.C., a Delaware Limited Liability Company By: /s/ Steven M. Spurlock ----------------------------------------- Steven M. Spurlock Member February 10, 2000 BENCHMARK CAPITAL PARTNERS, L.P., a Delaware Limited Partnership By: Benchmark Capital Management Co., L.L.C., a Delaware Limited Liability Company Its General Partner By: /s/ Steven M. Spurlock ------------------------------------------ Steven M. Spurlock Member February 10, 2000 BENCHMARK FOUNDERS' FUND, L.P., a Delaware Limited Partnership By: Benchmark Capital Management Co., L.L.C., a Delaware Limited Liability Company Its General Partner By: /s/ Steven M. Spurlock ----------------------------------------- Steven M. Spurlock Member By: /s/ Bruce W. Dunlevie ----------------------------------------- Bruce W. Dunlevie Page 18 of 18 February 10, 2000 By: /s/ J. William Gurley ----------------------------------------- J. William Gurley February 10, 2000 By: /s/ Kevin R. Harvey ----------------------------------------- Kevin R. Harvey February 10, 2000 By: /s/ Robert C. Kagle ----------------------------------------- Robert C. Kagle February 10, 2000 By: /s/ Andrew S. Rachleff ----------------------------------------- Andrew S. Rachleff February 10, 2000 By: /s/ Steven M. Spurlock ----------------------------------------- Steven M. Spurlock -----END PRIVACY-ENHANCED MESSAGE-----