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Provisions (Tables)
6 Months Ended
Jun. 30, 2021
Other Provisions, Contingent Liabilities And Contingent Assets [Abstract]  
Disclosure of other provisions rollforward
Restructuring
costs
Legal proceedings
and regulatory
matters
Customer
remediation
Other
provisions
Total
$m$m$m$m$m
Provisions (excluding contractual commitments)
At 31 Dec 2020671 756 858 305 2,590 
Additions158 61 92 100 411 
Amounts utilised(273)(149)(298)(28)(748)
Unused amounts reversed(72)(14)(93)(43)(222)
Exchange and other movements45 (27)10 (29)(1)
At 30 Jun 2021529 627 569 305 2,030 
Contractual commitments1
At 31 Dec 20201,088 
Net change in expected credit loss provision and other movements(304)
At 30 Jun 2021784 
Total provisions
At 31 Dec 20203,678 
At 30 Jun 20212,814 
1    Contractual commitments include the provision for contingent liabilities measured under IFRS 9 ‘Financial Instruments’ in respect of financial guarantees and the expected credit loss provision on off-balance sheet guarantees and commitments.