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Segmental analysis (Tables)
6 Months Ended
Jun. 30, 2021
Operating Segments [Abstract]  
Adjusted profit before tax and balance sheet data
HSBC adjusted profit before tax and balance sheet data
Half-year to 30 Jun 2021
Wealth and Personal BankingCommercial
Banking
Global
Banking and
Markets
Corporate CentreTotal
$m$m$m$m$m
Net operating income/(expense) before change in expected credit losses and other credit impairment charges1
11,401 6,651 7,878 (133)25,797 
– external11,168 6,626 8,631 (628)25,797 
– inter-segment233 25 (753)495  
of which: net interest income/(expense)7,067 4,366 2,024 (378)13,079 
Change in expected credit losses and other credit impairment (charges)/recoveries52 249 414 4 719 
Net operating income11,453 6,900 8,292 (129)26,516 
Total operating expenses(7,600)(3,525)(4,985)(112)(16,222)
Operating profit3,853 3,375 3,307 (241)10,294 
Share of profit in associates and joint ventures11 1  1,644 1,656 
Adjusted profit before tax3,864 3,376 3,307 1,403 11,950 
%%%%%
Share of HSBC’s adjusted profit before tax32.3 28.3 27.7 11.7 100.0 
Adjusted cost efficiency ratio 66.7 53.0 63.3 (84.2)62.9 
Adjusted balance sheet data$m$m$m$m$m
Loans and advances to customers (net)491,320 350,945 216,098 1,148 1,059,511 
Interests in associates and joint ventures478 15 128 28,088 28,709 
Total external assets912,479 624,042 1,258,694 180,790 2,976,005 
Customer accounts841,257 485,689 341,242 903 1,669,091 
HSBC adjusted profit before tax and balance sheet data (continued)
Half-year to 30 Jun 2020
Wealth and Personal BankingCommercial
Banking
Global
Banking and
Markets
Corporate CentreTotal
$m$m$m$m$m
Net operating income before change in expected credit losses and other credit impairment charges1
11,694 7,326 8,574 27,597 
– external10,071 7,742 10,511 (727)27,597 
– inter-segment1,623 (416)(1,937)730 — 
of which: net interest income/(expense)8,331 5,080 2,435 (804)15,042 
Change in expected credit losses and other credit impairment charges(2,328)(3,751)(1,195)(13)(7,287)
Net operating income/(expense)9,366 3,575 7,379 (10)20,310 
Total operating expenses(7,695)(3,457)(4,813)260 (15,705)
Operating profit/(loss)1,671 118 2,566 250 4,605 
Share of profit in associates and joint ventures(8)— — 1,057 1,049 
Adjusted profit before tax1,663 118 2,566 1,307 5,654 
%%%%%
Share of HSBC’s adjusted profit before tax29.4 2.1 45.4 23.1 100.0 
Adjusted cost efficiency ratio 65.8 47.2 56.1 (8,666.7)56.9 
Adjusted balance sheet data$m$m$m$m$m
Loans and advances to customers (net)456,263 362,094 254,126 1,365 1,073,848 
Interests in associates and joint ventures428 15 140 25,659 26,242 
Total external assets856,599 579,865 1,472,925 173,932 3,083,321 
Customer accounts810,137 441,427 357,082 738 1,609,384 
Half-year to 31 Dec 2020
Net operating income/(expense) before change in expected credit losses and other credit impairment charges1
11,019 6,489 7,323 (308)24,523 
– external10,534 6,468 8,257 (736)24,523 
– inter-segment485 21 (934)428 — 
of which: net interest income/(expense)7,231 4,545 2,184 (533)13,427 
Change in expected credit losses and other credit impairment (charges)/recoveries(685)(1,265)(95)14 (2,031)
Net operating income/(expense)10,334 5,224 7,228 (294)22,492 
Total operating expenses(7,871)(3,491)(4,916)(673)(16,951)
Operating profit/(loss)2,463 1,733 2,312 (967)5,541 
Share of profit in associates and joint ventures15 (1)— 1,125 1,139 
Adjusted profit before tax2,478 1,732 2,312 158 6,680 
%%%%%
Share of HSBC’s adjusted profit before tax37.1 25.9 34.6 2.4 100.0 
Adjusted cost efficiency ratio 71.4 53.8 67.1 (218.5)69.1 
Adjusted balance sheet data$m$m$m$m$m
Loans and advances to customers (net)469,218 342,951 223,395 1,254 1,036,818 
Interests in associates and joint ventures446 14 141 26,261 26,862 
Total external assets882,042 570,369 1,342,544 186,633 2,981,588 
Customer accounts834,376 470,686 335,977 609 1,641,648 
1    Net operating income before change in expected credit losses and other credit impairment charges, also referred to as revenue.
Reported external net operating income by country
Reported external net operating income is attributed to countries and territories on the basis of the location of the branch responsible for reporting the results or advancing the funds:
Half-year to
30 Jun 202130 Jun 202031 Dec 2020
$m$m$m
Reported external net operating income by country/territory1
25,551 26,745 23,684 
– UK
5,610 4,166 4,997 
– Hong Kong
7,476 8,703 7,080 
– US
1,993 2,435 2,039 
– France
1,228 697 1,056 
– other countries
9,244 10,744 8,512 
1    Net operating income before change in expected credit losses and other credit impairment charges, also referred to as revenue.
Reconciliation of reported and adjusted items
Adjusted results reconciliation
Half-year to
30 Jun 202130 Jun 202031 Dec 2020
AdjustedSignificant itemsReportedAdjustedCurrency translationSignificant itemsReportedAdjustedCurrency translationSignificant itemsReported
$m$m$m$m$m$m$m$m$m$m$m
Revenue1
25,797 (246)25,551 27,597 (1,117)265 26,745 24,523 (630)(209)23,684 
ECL719  719 (7,287)429 — (6,858)(2,031)72 — (1,959)
Operating expenses(16,222)(865)(17,087)(15,705)887 (1,709)(16,527)(16,951)471 (1,425)(17,905)
Share of profit in associates and joint ventures 1,656  1,656 1,049 (91)— 958 1,139 (38)(462)639 
Profit before tax11,950 (1,111)10,839 5,654 108 (1,444)4,318 6,680 (125)(2,096)4,459 
1    Net operating income before change in expected credit losses and other credit impairment charges, also referred to as revenue.
Adjusted balance sheet reconciliation
At
30 Jun 202131 Dec 2020
Reported and adjusted AdjustedCurrency translationReported
$m$m$m$m
Loans and advances to customers (net)1,059,511 1,036,818 1,169 1,037,987 
Interests in associates and joint ventures28,709 26,862 (178)26,684 
Total external assets2,976,005 2,981,588 2,576 2,984,164 
Customer accounts1,669,091 1,641,648 1,132 1,642,780 

Adjusted profit reconciliation
Half-year to
30 Jun 202130 Jun 202031 Dec 2020
$m$m$m
Adjusted profit before tax11,950 5,654 6,680 
Significant items(1,111)(1,444)(2,096)
– customer redress programmes (revenue)18 26 (47)
– disposals, acquisitions and investment in new businesses (revenue) (8)(2)
– fair value movements on financial instruments1
(194)299 (35)
– restructuring and other related costs (revenue)2
(70)(49)(121)
– customer redress programmes (operating expenses)(17)(50)104 
– impairment of goodwill and other intangible assets (1,025)(65)
– past service costs of guaranteed minimum pension benefits equalisation — (17)
– restructuring and other related costs (operating expenses)3
(848)(505)(1,403)
– settlements and provisions in connection with legal and other regulatory matters (5)(7)
– impairment of goodwill (share of profit in associates and joint ventures)4
 — (462)
– currency translation on significant items(127)(41)
Currency translation108 (125)
Reported profit before tax10,839 4,318 4,459 
1    Includes fair value movements on non-qualifying hedges and debt valuation adjustments on derivatives.
2    Comprises losses associated with the RWA reduction commitments and gains relating to the business update in February 2020.
3    Includes impairment of software intangible assets of $173m in the six months to 30 June 2020 and $197m for the impairment of tangible assets in the six months to 31 December 2020.
4    During the six months to 31 December 2020, The Saudi British Bank (’SABB’), an associate of HSBC, impaired the goodwill that arose following the merger with Alawwal bank in 2019. HSBC’s post-tax share of the goodwill impairment was $462m.