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Report of Directors Corporate Governance - Determining executive Directors’ annual performance (Details)
£ in Thousands, $ in Millions
12 Months Ended
Dec. 31, 2020
GBP (£)
point
t
paymentHoliday
mortgage_loan
Dec. 31, 2020
USD ($)
point
t
paymentHoliday
mortgage_loan
Dec. 31, 2019
GBP (£)
point
Disclosure of terms and conditions of share-based payment arrangement [line items]      
Percentage of employees equipped to work from home 85.00% 85.00%  
Customer satisfaction, capital markets financing raised by customers   $ 1,890,000  
Customer satisfaction, financing arranged through social and covid-19 relief bonds   $ 125,000  
Employer advocacy, as a measure of employee engagement, 2020 actual 72.00% 72.00%  
Employee engagement, percentage of response of covid-19 survey 50.00% 50.00%  
Employee engagement, percentage of employees getting information needed 89.00% 89.00%  
Employee engagement, percentage of employees getting support needed 86.00% 86.00%  
Employee engagement, percentage of employees believing in HSBC values their well-being 75.00% 75.00%  
Employee engagement, percentage of employees confident in leadership 86.00% 86.00%  
Percentage of female representation at Senior Management level, actual 30.00% 30.00%  
Environment, carbon emission per FTE, actual (in tonnes) | t 1.76 1.76  
Environment, carbon emission per FTE, target (in tonnes) | t 2.0 2.0  
Environment, sustainable finance, target   $ 24,000  
Environment, percentage of sustainability training completed 93.00% 93.00%  
Personal Customers      
Disclosure of terms and conditions of share-based payment arrangement [line items]      
Payment holidays granted | paymentHoliday 720,000 720,000  
Customer satisfaction, relief provided   $ 26,000  
Wholesale Customers      
Disclosure of terms and conditions of share-based payment arrangement [line items]      
Loans granted | mortgage_loan 237,000 237,000  
Customer satisfaction, lending provided   $ 52,000  
Bottom of range      
Disclosure of terms and conditions of share-based payment arrangement [line items]      
Percentage of branches open for business 70.00% 70.00%  
Top of range      
Disclosure of terms and conditions of share-based payment arrangement [line items]      
Percentage of branches open for business 90.00% 90.00%  
Global Banking and Markets      
Disclosure of terms and conditions of share-based payment arrangement [line items]      
Customer satisfaction, global net promoter score | point 48 48 38
Customer satisfaction, global competitor score | point 40 40  
Customer satisfaction, global digital satisfaction score 64.00% 64.00%  
Customer satisfaction, global competitor digital satisfaction score 36.00% 36.00%  
Commercial Banking      
Disclosure of terms and conditions of share-based payment arrangement [line items]      
Retail customer satisfaction, percent of markets with improved digital satisfaction scores 85.71% 85.71%  
Retail customer satisfaction, percent of markets with improved customer satisfaction scores 57.14% 57.14%  
Wealth and Personal Banking      
Disclosure of terms and conditions of share-based payment arrangement [line items]      
Retail customer satisfaction, percent of markets ranked in top three 85.71% 85.71%  
Retail customer satisfaction, percent of markets with improved digital satisfaction scores 42.86% 42.86%  
Noel Quinn      
Disclosure of terms and conditions of share-based payment arrangement [line items]      
Maximum annual incentive opportunity (%) 195.00% 195.00%  
Annual incentive | £     £ 665
Ewen Stevenson      
Disclosure of terms and conditions of share-based payment arrangement [line items]      
Maximum annual incentive opportunity (%) 191.00% 191.00%  
Annual incentive | £     £ 1,082
Profit before tax      
Disclosure of terms and conditions of share-based payment arrangement [line items]      
Financial measure, performance   $ 14,770  
Profit before tax | Bottom of range      
Disclosure of terms and conditions of share-based payment arrangement [line items]      
Financial measure, payout   19,910  
Profit before tax | Top of range      
Disclosure of terms and conditions of share-based payment arrangement [line items]      
Financial measure, payout   23,380  
RWA optimisation      
Disclosure of terms and conditions of share-based payment arrangement [line items]      
Financial measure, payout   35,000  
Financial measure, performance   51,500  
Entity's stated performance objective by 2022   100,000  
RWA optimisation | Bottom of range      
Disclosure of terms and conditions of share-based payment arrangement [line items]      
Financial measure, payout   35,000  
RWA optimisation | Top of range      
Disclosure of terms and conditions of share-based payment arrangement [line items]      
Financial measure, payout   44,900  
RWA optimisation | Global Banking and Markets      
Disclosure of terms and conditions of share-based payment arrangement [line items]      
Financial measure, payout   37,400  
RWA optimisation | Commercial Banking      
Disclosure of terms and conditions of share-based payment arrangement [line items]      
Financial measure, payout   12,900  
Cost savings      
Disclosure of terms and conditions of share-based payment arrangement [line items]      
Financial measure, performance   1,040  
Cost savings | Bottom of range      
Disclosure of terms and conditions of share-based payment arrangement [line items]      
Financial measure, payout   1,000  
Cost savings | Top of range      
Disclosure of terms and conditions of share-based payment arrangement [line items]      
Financial measure, payout   $ 1,600  
Group Chief Executive      
Disclosure of terms and conditions of share-based payment arrangement [line items]      
Outcome (%) 64.50% 64.50% 66.40%
Weighting (%) 100.00% 100.00%  
Maximum annual incentive opportunity | £ £ 2,478    
Annual incentive pre-cash waiver | £ 1,598    
Annual incentive | £ £ 799    
Group Chief Executive | Personal objectives      
Disclosure of terms and conditions of share-based payment arrangement [line items]      
Outcome (%) 10.00% 10.00%  
Reduced outcome (%) 32.25% 32.25%  
Weighting (%) 10.00% 10.00%  
Assessment (%) 100.00% 100.00%  
Group Chief Executive | Profit before tax      
Disclosure of terms and conditions of share-based payment arrangement [line items]      
Outcome (%) 0.00% 0.00%  
Weighting (%) 30.00% 30.00%  
Assessment (%) 0.00% 0.00%  
Group Chief Executive | RWA optimisation      
Disclosure of terms and conditions of share-based payment arrangement [line items]      
Outcome (%) 20.00% 20.00%  
Weighting (%) 20.00% 20.00%  
Assessment (%) 100.00% 100.00%  
Group Chief Executive | Cost savings      
Disclosure of terms and conditions of share-based payment arrangement [line items]      
Outcome (%) 0.00% 0.00%  
Weighting (%) 0.00% 0.00%  
Assessment (%) 0.00% 0.00%  
Group Chief Executive | Customer satisfaction      
Disclosure of terms and conditions of share-based payment arrangement [line items]      
Outcome (%) 8.00% 8.00%  
Weighting (%) 10.00% 10.00%  
Assessment (%) 80.00% 80.00%  
Group Chief Executive | Employee experience      
Disclosure of terms and conditions of share-based payment arrangement [line items]      
Outcome (%) 9.50% 9.50%  
Weighting (%) 10.00% 10.00%  
Assessment (%) 95.00% 95.00%  
Group Chief Executive | Environment      
Disclosure of terms and conditions of share-based payment arrangement [line items]      
Outcome (%) 8.50% 8.50%  
Weighting (%) 10.00% 10.00%  
Assessment (%) 85.00% 85.00%  
Group Chief Executive | Risk and compliance      
Disclosure of terms and conditions of share-based payment arrangement [line items]      
Outcome (%) 8.50% 8.50%  
Weighting (%) 10.00% 10.00%  
Assessment (%) 85.00% 85.00%  
Group Chief Financial Officer      
Disclosure of terms and conditions of share-based payment arrangement [line items]      
Outcome (%) 63.75% 63.75% 77.50%
Weighting (%) 100.00% 100.00%  
Maximum annual incentive opportunity | £ £ 1,412    
Annual incentive pre-cash waiver | £ 900    
Annual incentive | £ £ 450    
Reducing finance function costs, target   $ 800  
Group Chief Financial Officer | Personal objectives      
Disclosure of terms and conditions of share-based payment arrangement [line items]      
Outcome (%) 6.25% 6.25%  
Reduced outcome (%) 31.88% 31.88%  
Weighting (%) 10.00% 10.00%  
Assessment (%) 62.50% 62.50%  
Group Chief Financial Officer | Profit before tax      
Disclosure of terms and conditions of share-based payment arrangement [line items]      
Outcome (%) 0.00% 0.00%  
Weighting (%) 20.00% 20.00%  
Assessment (%) 0.00% 0.00%  
Group Chief Financial Officer | RWA optimisation      
Disclosure of terms and conditions of share-based payment arrangement [line items]      
Outcome (%) 20.00% 20.00%  
Weighting (%) 20.00% 20.00%  
Assessment (%) 100.00% 100.00%  
Group Chief Financial Officer | Cost savings      
Disclosure of terms and conditions of share-based payment arrangement [line items]      
Outcome (%) 3.00% 3.00%  
Weighting (%) 10.00% 10.00%  
Assessment (%) 30.00% 30.00%  
Group Chief Financial Officer | Customer satisfaction      
Disclosure of terms and conditions of share-based payment arrangement [line items]      
Outcome (%) 8.00% 8.00%  
Weighting (%) 10.00% 10.00%  
Assessment (%) 80.00% 80.00%  
Group Chief Financial Officer | Employee experience      
Disclosure of terms and conditions of share-based payment arrangement [line items]      
Outcome (%) 9.50% 9.50%  
Weighting (%) 10.00% 10.00%  
Assessment (%) 95.00% 95.00%  
Group Chief Financial Officer | Environment      
Disclosure of terms and conditions of share-based payment arrangement [line items]      
Outcome (%) 8.50% 8.50%  
Weighting (%) 10.00% 10.00%  
Assessment (%) 85.00% 85.00%  
Group Chief Financial Officer | Risk and compliance      
Disclosure of terms and conditions of share-based payment arrangement [line items]      
Outcome (%) 8.50% 8.50%  
Weighting (%) 10.00% 10.00%  
Assessment (%) 85.00% 85.00%