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Employee compensation and benefits
12 Months Ended
Dec. 31, 2020
Employee Compensation And Benefits [Abstract]  
Employee compensation and benefits
5
Employee compensation and benefits

202020192018
$m$m$m
Wages and salaries15,752 15,581 14,751 
Social security costs1,378 1,472 1,490 
Post-employment benefits946 949 1,132 
Year ended 31 Dec18,076 18,002 17,373 
Average number of persons employed by HSBC during the year by global business

2020
20191
20181
Wealth and Personal Banking144,615 148,680 144,109 
Commercial Banking
45,631 46,584 48,983 
Global Banking and Markets49,055 51,313 49,217 
Corporate Centre
411 478 541 
Year ended 31 Dec
239,712 247,055 242,850 
1    A change in reportable segments was made in 2020. Comparative data have been re-presented accordingly. For further guidance, see Note 10: Segmental analysis on page 347.
Average number of persons employed by HSBC during the year by geographical region

202020192018
Europe
64,886 66,392 67,007 
Asia
129,923 133,624 127,992 
Middle East and North Africa9,550 9,798 9,798 
North America
15,430 16,615 17,350 
Latin America
19,923 20,626 20,703 
Year ended 31 Dec
239,712 247,055 242,850 
Reconciliation of total incentive awards granted to income statement charge
202020192018
$m$m$m
Total incentive awards approved for the current year2,659 3,341 3,473 
Less: deferred bonuses awarded, expected to be recognised in future periods
(239)(337)(351)
Total incentives awarded and recognised in the current year2,420 3,004 3,122 
Add: current year charges for deferred bonuses from previous years286 327 322 
Other2 (55)(70)
Income statement charge for incentive awards2,708 3,276 3,374 
Share-based payments
‘Wages and salaries’ includes the effect of share-based payments arrangements, of which $434m was equity settled (2019: $478m; 2018: $450m), as follows:
202020192018
$m$m$m
Conditional share awards411521499
Savings-related and other share award option plans513023
Year ended 31 Dec462551522
HSBC share awards
Award
Policy
Deferred share awards (including annual incentive awards, LTI awards delivered in shares) and Group Performance Share Plans (‘GPSP’)
An assessment of performance over the relevant period ending on 31 December is used to determine the amount of the award to be granted.
• Deferred awards generally require employees to remain in employment over the vesting period and are generally not subject to performance conditions after the grant date. An exception to these are the LTI awards, which are subject to performance conditions.
• Deferred share awards generally vest over a period of three, five or seven years.
• Vested shares may be subject to a retention requirement post-vesting. GPSP awards are retained until cessation of employment.
• Awards are subject to a malus provision prior to vesting.
• Awards granted to Material Risk Takers from 2015 onwards are subject to clawback post-vesting.
International Employee Share Purchase Plan (‘ShareMatch’)
The plan was first introduced in Hong Kong in 2013 and now includes employees based in 27 jurisdictions.
• Shares are purchased in the market each quarter up to a maximum value of £750, or the equivalent in local currency.
• Matching awards are added at a ratio of one free share for every three purchased.
• Matching awards vest subject to continued employment and the retention of the purchased shares for a maximum period of two years and nine months.
Movement on HSBC share awards
20202019
NumberNumber
(000s)(000s)
Conditional share awards outstanding at 1 Jan97,055 94,897 
Additions during the year
72,443 71,858 
Released in the year
(60,673)(67,737)
Forfeited in the year
(5,352)(1,963)
Conditional share awards outstanding at 31 Dec103,473 97,055 
Weighted average fair value of awards granted ($)
7.28 7.89 
HSBC share option plans
Main plans
Policy
Savings-related share option plans (‘Sharesave’)
• From 2014, employees eligible for the UK plan could save up to £500 per month with the option to use the savings to acquire shares.
These are generally exercisable within six months following either the third or fifth anniversary of the commencement of a three-year or five-year contract, respectively.
The exercise price is set at a 20% (2019: 20%) discount to the market value immediately preceding the date of invitation.
Calculation of fair values
The fair values of share options are calculated using a Black-Scholes model. The fair value of a share award is based on the share price at the date of the grant.
Movement on HSBC share option plans
Savings-related
share option plans
Number
WAEP1
Footnotes
(000s)£
Outstanding at 1 Jan 202065,060 4.81 
Granted during the year
2111,469 2.63 
Exercised during the year
3(1,387)4.48 
Expired during the year
(43,032)4.81 
Forfeited during the year
(1,158)4.88 
Outstanding at 31 Dec 2020130,952 2.97 
– of which exercisable8,170 4.50 
Weighted average remaining contractual life (years)
3.68
Outstanding at 1 Jan 201957,065 4.92 
Granted during the year
232,130 4.69 
Exercised during the year
3(11,806)4.40 
Expired during the year
(11,321)5.46 
Forfeited during the year
(1,008)4.99 
Outstanding at 31 Dec 201965,060 4.81 
– of which exercisable2,149 4.53 
Weighted average remaining contractual life (years)
2.77
1    Weighted average exercise price.
2    The weighted average fair value of options granted during the year was $0.47 (2019: $1.36).
3    The weighted average share price at the date the options were exercised was $7.08 (2019: $7.99).
Post-employment benefit plans
The Group operates pension plans throughout the world for its employees. ‘Pension risk management processes’ on page 214 contains details of the policies and practices associated with these pension plans, some of which are defined benefit plans. The largest defined benefit plan is the HBUK section of the HSBC Bank (UK) Pension Scheme (‘the principal plan’), created as a result of the HSBC Bank (UK) Pension Scheme being fully sectionalised in 2018 to meet the requirements of the Banking Reform Act.
HSBC holds on its balance sheet the net surplus or deficit, which is the difference between the fair value of plan assets and the discounted value of scheme liabilities at the balance sheet date for each plan. Surpluses are only recognised to the extent that they are recoverable through reduced contributions in the future or through potential future refunds from the schemes. In assessing whether a surplus is recoverable, HSBC has considered its current right to obtain a future refund or a reduction in future contributions together with the rights of third parties such as trustees.
The principal plan
The principal plan has a defined benefit section and a defined contribution section. The defined benefit section was closed to future benefit accrual in 2015, with defined benefits earned by employees at that date continuing to be linked to their salary while they remain employed by HSBC. The plan is overseen by an independent corporate trustee, who has a fiduciary responsibility for the operation of the plan. Its assets are held separately from the assets of the Group.
The investment strategy of the plan is to hold the majority of assets in bonds, with the remainder in a diverse range of investments. It also includes some interest rate swaps to reduce interest rate risk and inflation swaps to reduce inflation risk.
The latest funding valuation of the plan at 31 December 2019 was carried out by Colin G Singer of Willis Towers Watson Limited, who is a Fellow of the UK Institute and Faculty of Actuaries, using the projected unit credit method. At that date, the market value of the plan’s assets was £31.1bn ($41.1bn) and this exceeded the value placed on its liabilities on an ongoing basis by £2.5bn ($3.3bn), giving a funding level of 109%. These figures include defined contribution assets amounting to £2.4bn ($3.2bn). The main differences between the assumptions used for assessing the defined benefit liabilities for this funding valuation and those used for IAS 19 are more prudent assumptions for discount rate, inflation rate and life expectancy. The next funding valuation will have an effective date of 31 December 2022.
Although the plan was in surplus at the valuation date, HSBC continues to make further contributions to the plan to support a lower-risk investment strategy over the longer term. The remaining contribution is £160m ($218m) to be paid in 2021. The main employer of the principal plan is HSBC UK Bank plc, with additional support from HSBC Holdings plc. The HSBC Bank (UK) Pension Scheme is fully sectionalised and no entities outside the ring fence participate in the HBUK section. The sectionalisation, which took place in 2018, did not materially affect the overall funding position of the plan.
The actuary also assessed the value of the liabilities if the plan were to have been stopped and an insurance company asked to secure all future pension payments. This is generally larger than the amount needed on the ongoing basis described above because an insurance company would use more prudent assumptions and include an explicit allowance for the future administrative expenses of the plan. Under this approach, the amount of assets needed was estimated to be £33bn ($44bn) at 31 December 2019.
Guaranteed minimum pension equalisation
Following a judgment issued by the High Court of Justice of England and Wales in 2018, we estimated the financial effect of equalising benefits in respect of guaranteed minimum pension (‘GMP’) equalisation, and any potential conversion of GMPs into non-GMP benefits, to be an approximate 0.9% increase in the principal plan’s liabilities, or £187m ($239m). This was recognised in the income statement in 2018. A further judgment by the High Court on 20 November 2020 ruled that GMPs should also be equalised for those who had previously transferred benefits from the principal plan to another arrangement, with £13m ($17m) consequently being recognised in 2020. We continue to assess the impact of GMP equalisation.
Income statement charge

202020192018

$m$m$m
Defined benefit pension plans
146 176 355 
Defined contribution pension plans775 758 756 
Pension plans
921 934 1,111 
Defined benefit and contribution healthcare plans
25 15 21 
Year ended 31 Dec
946 949 1,132 
Net assets/(liabilities) recognised on the balance sheet in respect of defined benefit plans
Fair value of
plan assets
Present value
of defined
benefit
obligations
Effect of
limit on plan
surpluses
Total
$m$m$m$m
Defined benefit pension plans
52,990 (43,995)(44)8,951 
Defined benefit healthcare plans
114 (639) (525)
At 31 Dec 202053,104 (44,634)(44)8,426 
Total employee benefit liabilities (within Note 26 ‘Accruals, deferred income and other liabilities’)(2,025)
Total employee benefit assets (within Note 22 ‘Prepayments, accrued income and other assets’)10,450 

Defined benefit pension plans
47,567 (40,582)(16)6,969 
Defined benefit healthcare plans
121 (580)— (459)
At 31 Dec 201947,688 (41,162)(16)6,510 
Total employee benefit liabilities (within Note 26 ‘Accruals, deferred income and other liabilities’)(1,771)
Total employee benefit assets (within Note 22 ‘Prepayments, accrued income and other assets’)8,280 
HSBC HoldingsEmployee compensation and benefit expense in respect of HSBC Holdings’ employees in 2020 amounted to $56m (2019: $37m). The average number of persons employed during 2020 was 59 (2019: 60). Employees who are members of defined benefit pension plans are principally members of either the HSBC Bank (UK) Pension Scheme or the HSBC International Staff Retirement Benefits Scheme. HSBC Holdings pays contributions to such plans for its own employees in accordance with the schedules of contributions determined by the trustees of the plans and recognises these contributions as an expense as they fall due.Defined benefit pension plans
Net asset/(liability) under defined benefit pension plans

Fair value of plan assetsPresent value of defined benefit obligationsEffect of the asset ceilingNet defined benefit asset/(liability)

Principal1
plan
Other
plans
Principal1
plan
Other
plans
Principal1
plan
Other
plans
Principal1
plan
Other
plans

$m$m$m$m$m$m$m$m
At 1 Jan 202037,874 9,693 (30,158)(10,424) (16)7,716 (747)
Service cost
  (68)(172)  (68)(172)
– current service cost
  (28)(184)  (28)(184)
– past service cost and gains/(losses) from settlements
  (40)12   (40)12 
Net interest income/(cost) on the net defined benefit asset/(liability)726 233 (575)(245)  151 (12)
Remeasurement effects recognised in other comprehensive income3,173 879 (2,118)(547) (26)1,055 306 
– return on plan assets (excluding interest income)3,173 692     3,173 692 
– actuarial gains/(losses)2
  (2,118)(428)  (2,118)(428)
– other changes 187  (119) (26) 42 
Exchange differences
1,446 249 (1,100)(387) (2)346 (140)
Benefits paid
(1,148)(652)1,148 727    75 
Other movements4
434 83 (134)58   300 141 
At 31 Dec 202042,505 10,485 (33,005)(10,990) (44)9,500 (549)
At 1 Jan 201934,074 8,725 (26,616)(9,967)— (35)7,458 (1,277)
Service cost
— — (64)(246)— — (64)(246)
– current service cost
— — (40)(183)— — (40)(183)
– past service cost and losses from settlements
— — (24)(63)— — (24)(63)
Net interest income/(cost) on the net defined benefit asset/(liability)939 269 (728)(293)— — 211 (24)
Remeasurement effects recognised in other comprehensive income2,205 867 (2,548)(521)— 20 (343)366 
– return on plan assets (excluding interest income)2,205 870 — — — — 2,205 870 
– actuarial gains/(losses)2,3
— — (2,548)(507)— — (2,548)(507)
– other changes3
— (3)— (14)— 20 — 
Exchange differences
1,300 181 (1,036)(180)— (1)264 — 
Benefits paid
(1,014)(620)1,014 694 — — — 74 
Other movements4
370 271 (180)89 — — 190 360 
At 31 Dec 201937,874 9,693 (30,158)(10,424)— (16)7,716 (747)
1    For further details of the principal plan, see page 339.
2    Actuarial gains/(losses) for our principal plan includes losses relating to financial assumptions of $3,179m (2019: $3,049m), gains relating to demographic assumptions of $86m (2019: $186m) and experience adjustments of $975m (2019: $315m). Actuarial gains/(losses) for our other plans includes losses relating to financial assumptions of $564m (2019: $847m), gains relating to demographic assumptions of $49m (2019: $94m) and experience adjustments of $87m (2019: $246m).
3    The comparatives have been re-presented to reclassify gains and losses relating to demographic and experience assumptions in other plans from 'other changes' to 'actuarial gains and losses’.
4    Other movements include contributions by HSBC, contributions by employees, administrative costs and taxes paid by plan.
HSBC expects to make $376m of contributions to defined benefit pension plans during 2021. Benefits expected to be paid from the plans to retirees over each of the next five years, and in aggregate for the five years thereafter, are as follows:
Benefits expected to be paid from plans


202120222023202420252026-2030

$m$m$m$m$m$m
The principal plan1,2

1,274 1,312 1,352 1,393 1,434 7,840 
Other plans1

495 520 486 472 470 2,322 
1    The duration of the defined benefit obligation is 17.4 years for the principal plan under the disclosure assumptions adopted (2019: 18.1 years) and 13.5 years for all other plans combined (2019: 13.2 years).
2    For further details of the principal plan, see page 339.
Fair value of plan assets by asset classes

31 Dec 202031 Dec 2019

ValueQuoted
market price
in active
market
No quoted
market price
in active
market
Thereof
HSBC
1
ValueQuoted
market price
in active
market
No quoted
market price
in active
market
Thereof
HSBC
1

$m$m$m$m$m$m$m$m
The principal plan2
Fair value of plan assets
42,505 37,689 4,816 973 37,874 33,921 3,953 1,183 
– equities268 7 261  662 312 350 — 
– bonds36,198 35,479 719  31,699 31,699 — — 
– derivatives1,973  1,973 973 2,052 — 2,052 1,183 
– other4,066 2,203 1,863  3,461 1,910 1,551 — 
Other plans
Fair value of plan assets
10,485 9,512 973 54 9,693 8,702 991 239 
– equities1,484 1,069 415 3 2,065 1,455 610 
– bonds7,624 7,143 481 10 6,608 6,376 232 
– derivatives(57) (57) — — — — 
– other1,434 1,300 134 41 1,020 871 149 229 
1    The fair value of plan assets includes derivatives entered into with HSBC Bank plc as detailed in Note 35. These derivatives are presented within the principal plan at 31 December 2020. Comparatives have been re-presented.
2    For further details on the principal plan, see page 339.
Post-employment defined benefit plans’ principal actuarial financial assumptions
HSBC determines the discount rates to be applied to its obligations in consultation with the plans’ local actuaries, on the basis of current average yields of high-quality (AA-rated or equivalent) debt instruments with maturities consistent with those of the defined benefit obligations.
Key actuarial assumptions for the principal plan1
Discount rateInflation rateRate of increase for pensionsRate of pay increase
%%%%
UK
At 31 Dec 20201.45 3.05 3.00 2.75 
At 31 Dec 20192.00 3.10 2.90 3.65 
1    For further details on the principal plan, see page 339.
Mortality tables and average life expectancy at age 601 for the principal plan
Mortality
table
Life expectancy at age 60 for
a male member currently:
Life expectancy at age 60 for
a female member currently:
Aged 60Aged 40Aged 60Aged 40
UK
At 31 Dec 2020
SAPS S32
27.028.528.129.7
At 31 Dec 2019
SAPS S23
28.029.428.229.8
1    For further details of the principal plan, see page 339.
2    Self-administered pension scheme (‘SAPS’) S3 table (males: 'Normal health pensioners, Light' version; females: 'Normal health pensioners, Heavy' version) with a multiplier of 1 for both male and female pensioners. Improvements are projected in accordance with the continual mortality investigation (‘CMI’) 2019 core projection model with a long-term rate of improvement of 0.25% per annum and a long-term rate of improvement of 1.25% per annum. Separate tables have been applied to lower-paid pensioners and dependant members.
3    Self-administered pension scheme (‘SAPS’) S2 table (males: 'Normal health pensioners' version; females: 'All pensioners' version) with a multiplier of 0.94 for male and 1.15 for female pensioners. Improvements are projected in accordance with the continual mortality investigation (‘CMI’) 2019 core projection model with an initial addition to improvements of 0.25% per annum and a long-term rate of improvement of 1.25% per annum. Separate tables have been applied to lower-paid pensioners and dependant members.
The effect of changes in key assumptions on the principal plan1
Impact on HBUK section of the
HSBC Bank (UK) Pension Scheme obligation
Financial impact of increaseFinancial impact of decrease
2020201920202019
$m$m$m$m
Discount rate – increase/decrease of 0.25%
(1,383)(1,305)1,475 1,395 
Inflation rate – increase/decrease of 0.25%
871 781 (830)(738)
Pension payments and deferred pensions – increase/decrease of 0.25%
1,307 1,100 (1,222)(1,026)
Pay – increase/decrease of 0.25%
60 73 (59)(72)
Change in mortality – increase of 1 year
1,453 1,267 N/AN/A
1    For further details of the principal plan, see page 339.
The above sensitivity analyses are based on a change in an assumption while holding all other assumptions constant. In practice, this in unlikely to occur, and changes in some of the assumptions may be correlated. When calculating the sensitivity of the defined benefit obligation to significant actuarial assumptions the same method (present value of the defined benefit obligation calculated with the projected unit credit method at the end of the reporting period) has been applied as when calculating the defined benefit asset recognised in the balance sheet. The methods and types of assumptions used in preparing the sensitivity analysis did not change compared with the prior period.
Directors’ emoluments
Details of Directors’ emoluments, pensions and their interests are disclosed in the Directors’ remuneration report on page 271.