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Segmental analysis - Adjusted profit before tax and balance sheet data (Details)
$ in Millions
12 Months Ended
Dec. 31, 2020
USD ($)
global_function
Dec. 31, 2019
USD ($)
Dec. 31, 2018
USD ($)
Report Of The Directors Strategic Report [Abstract]      
Number of global businesses | global_function 3    
Disclosure of operating segments [line items]      
Revenue and other operating income $ 50,429 $ 56,098 $ 53,780
of which: net interest income/(expense) 27,578 30,462 30,489
Change in expected credit losses and other credit impairment (charges)/recoveries (8,817) (2,756) (1,767)
Net operating income 41,612 53,342 52,013
Total operating expenses (34,432) (42,349) (34,659)
Operating profit 7,180 10,993 17,354
Share of profit in associates and joint ventures 1,597 2,354 2,536
Profit before tax 8,777 13,347 19,890
Loans and advances to customers (net) 1,037,987 1,036,743 981,696
Interests in associates and joint ventures 26,684 24,474 22,407
Total external assets 2,984,164 2,715,152 2,558,124
Customer accounts 1,642,780 1,439,115 1,362,643
Inter-segment      
Disclosure of operating segments [line items]      
Revenue and other operating income 0 0 0
Inter-segment | Wealth and Personal Banking      
Disclosure of operating segments [line items]      
Revenue and other operating income 2,023 4,313 4,455
Inter-segment | Commercial Banking      
Disclosure of operating segments [line items]      
Revenue and other operating income (429) (930) (301)
Inter-segment | Global Banking and Markets      
Disclosure of operating segments [line items]      
Revenue and other operating income (2,859) (5,445) (3,724)
Inter-segment | Corporate Centre      
Disclosure of operating segments [line items]      
Revenue and other operating income 1,265 2,062 (430)
Operating segments excluding intersegment elimination      
Disclosure of operating segments [line items]      
Revenue and other operating income 50,366 54,944 52,098
of which: net interest income/(expense) 27,599 30,339 29,448
Change in expected credit losses and other credit impairment (charges)/recoveries   (2,627) (1,620)
Total operating expenses (31,459) (32,519) (31,723)
Share of profit in associates and joint ventures   2,351 2,444
Profit before tax   22,149 21,199
Loans and advances to customers (net) 1,037,987 1,062,696 1,019,004
Customer accounts 1,642,780 1,470,207 1,409,722
Operating segments excluding intersegment elimination | Wealth and Personal Banking      
Disclosure of operating segments [line items]      
Revenue and other operating income 19,990 21,252 19,096
of which: net interest income/(expense) 15,090 17,423 16,418
Operating segments excluding intersegment elimination | Commercial Banking      
Disclosure of operating segments [line items]      
Revenue and other operating income 13,741 16,094 14,675
of which: net interest income/(expense) 9,317 10,957 10,220
Operating segments excluding intersegment elimination | Global Banking and Markets      
Disclosure of operating segments [line items]      
Revenue and other operating income 18,162 20,314 18,780
of which: net interest income/(expense) 4,518 5,223 4,880
Operating segments excluding intersegment elimination | Corporate Centre      
Disclosure of operating segments [line items]      
Revenue and other operating income (1,527) (2,716) (453)
of which: net interest income/(expense) (1,326) (3,264) (2,070)
Operating segments      
Disclosure of operating segments [line items]      
Revenue and other operating income 50,366 54,944 52,098
Change in expected credit losses and other credit impairment (charges)/recoveries (8,817) (2,627) (1,620)
Net operating income 41,549 52,317 50,478
Total operating expenses (31,459) (32,519) (31,723)
Operating profit 10,090 19,798 18,755
Share of profit in associates and joint ventures 2,059 2,351 2,444
Profit before tax $ 12,149 $ 22,149 $ 21,199
Share of HSBC’s adjusted profit before tax 100.00% 100.00% 100.00%
Adjusted cost efficiency ratio 0.625 0.592 0.609
Loans and advances to customers (net) $ 1,037,987 $ 1,062,696 $ 1,019,004
Interests in associates and joint ventures 26,684 25,420 23,152
Total external assets 2,984,164 2,783,811 2,651,453
Customer accounts 1,642,780 1,470,207 1,409,722
Operating segments | Wealth and Personal Banking      
Disclosure of operating segments [line items]      
Revenue and other operating income 22,013 25,565 23,551
Change in expected credit losses and other credit impairment (charges)/recoveries (2,855) (1,348) (1,072)
Net operating income 19,158 24,217 22,479
Total operating expenses (15,024) (15,388) (14,614)
Operating profit 4,134 8,829 7,865
Share of profit in associates and joint ventures 6 54 32
Profit before tax $ 4,140 $ 8,883 $ 7,897
Share of HSBC’s adjusted profit before tax 34.10% 40.10% 37.30%
Adjusted cost efficiency ratio 0.683 0.602 0.621
Loans and advances to customers (net) $ 469,186 $ 455,618 $ 419,231
Interests in associates and joint ventures 447 449 399
Total external assets 881,918 793,100 741,222
Customer accounts 834,759 768,151 729,902
Operating segments | Commercial Banking      
Disclosure of operating segments [line items]      
Revenue and other operating income 13,312 15,164 14,374
Change in expected credit losses and other credit impairment (charges)/recoveries (4,754) (1,162) (683)
Net operating income 8,558 14,002 13,691
Total operating expenses (6,689) (6,832) (6,307)
Operating profit 1,869 7,170 7,384
Share of profit in associates and joint ventures (1) 0 0
Profit before tax $ 1,868 $ 7,170 $ 7,384
Share of HSBC’s adjusted profit before tax 15.40% 32.40% 34.80%
Adjusted cost efficiency ratio 0.502 0.451 0.439
Loans and advances to customers (net) $ 343,182 $ 353,781 $ 344,855
Interests in associates and joint ventures 14 14 0
Total external assets 570,295 523,585 520,403
Customer accounts 470,428 397,182 372,551
Operating segments | Global Banking and Markets      
Disclosure of operating segments [line items]      
Revenue and other operating income 15,303 14,869 15,056
Change in expected credit losses and other credit impairment (charges)/recoveries (1,209) (153) 34
Net operating income 14,094 14,716 15,090
Total operating expenses (9,264) (9,544) (9,316)
Operating profit 4,830 5,172 5,774
Share of profit in associates and joint ventures 0 0 0
Profit before tax $ 4,830 $ 5,172 $ 5,774
Share of HSBC’s adjusted profit before tax 39.70% 23.40% 27.20%
Adjusted cost efficiency ratio 0.605 0.642 0.619
Loans and advances to customers (net) $ 224,364 $ 252,131 $ 253,319
Interests in associates and joint ventures 143 16 0
Total external assets 1,347,440 1,310,772 1,261,807
Customer accounts 336,983 304,094 306,438
Operating segments | Corporate Centre      
Disclosure of operating segments [line items]      
Revenue and other operating income (262) (654) (883)
Change in expected credit losses and other credit impairment (charges)/recoveries 1 36 101
Net operating income (261) (618) (782)
Total operating expenses (482) (755) (1,486)
Operating profit (743) (1,373) (2,268)
Share of profit in associates and joint ventures 2,054 2,297 2,412
Profit before tax $ 1,311 $ 924 $ 144
Share of HSBC’s adjusted profit before tax 10.80% 4.20% 0.70%
Adjusted cost efficiency ratio (1.840) (1.154) (1.683)
Loans and advances to customers (net) $ 1,255 $ 1,166 $ 1,599
Interests in associates and joint ventures 26,080 24,941 22,753
Total external assets 184,511 156,354 128,021
Customer accounts $ 610 $ 780 $ 831