Net fee income

12 Months Ended

Dec. 31, 2020

Analysis of income and expense [abstract]


2			Net fee income


Net fee income by global business
	2020
	Wealth and Personal Banking	Commercial Banking	Global Banking and Markets	Corporate Centre	Total
	$m	$m	$m	$m	$m
Funds under management	1,686	126	477	—	2,289
Cards	1,564	360	25	—	1,949
Broking income	862	61	616	—	1,539
Credit facilities	93	740	626	—	1,459
Account services	431	598	264	—	1,293
Underwriting	5	9	1,002	(1)	1,015
Global custody	189	22	723	—	934
Unit trusts	881	18	—	—	899
Remittances	77	313	288	(1)	677
Imports/exports	—	417	160	—	577
Insurance agency commission	307	17	1	—	325
Other	1,123	893	2,369	(2,290)	2,095
Fee income	7,218	3,574	6,551	(2,292)	15,051
Less: fee expense	(1,810)	(349)	(3,284)	2,266	(3,177)
Net fee income	5,408	3,225	3,267	(26)	11,874



	20191				2018
	Wealth and Personal Banking	Commercial Banking	Global Banking and Markets	Corporate Centre	Total	Total
	$m	$m	$m	$m	$m	$m
Funds under management	1,597	120	460	—	2,177	2,221
Cards	1,602	358	15	—	1,975	1,956
Broking income	485	40	532	—	1,057	1,210
Credit facilities	90	785	743	—	1,618	1,723
Account services	991	654	365	(7)	2,003	2,177
Underwriting	3	6	821	(1)	829	723
Global custody	135	18	564	—	717	736
Unit trusts	1,011	22	2	—	1,035	1,038
Remittances	77	362	311	(3)	747	778
Imports/exports	1	497	164	—	662	709
Insurance agency commission	356	20	1	—	377	404
Other	1,284	887	2,353	(2,282)	2,242	2,369
Fee income	7,632	3,769	6,331	(2,293)	15,439	16,044
Less: fee expense	(1,998)	(380)	(3,292)	2,254	(3,416)	(3,424)
Net Fee income	5,634	3,389	3,039	(39)	12,023	12,620

1 A change in reportable segments was made in 2020. Comparative data have been re-presented accordingly. For further guidance, see Note 10: Segmental Analysis on page 347.

Net fee income includes $5,858m of fees earned on financial assets that are not at fair value through profit or loss, other than amounts included in determining the effective interest rate (2019: $6,647m; 2018: $7,522m), $1,260m of fees payable on financial liabilities that are not at fair value through profit or loss, other than amounts included in determining the effective interest rate (2019: $1,450m; 2018: $1,682m), $3,426m of fees earned on trust and other fiduciary activities (2019: $3,110m; 2018: $3,165m) and $267m of fees payable relating to trust and other fiduciary activities (2019: $237m; 2018: $175m).