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Provisions (Tables)
 6 Months Ended
Jun. 30, 2020
Other Provisions, Contingent Liabilities And Contingent Assets [Abstract]  
Disclosure of other provisions rollforward
 
 
Restructuring
costs

Legal proceedings
and regulatory
matters

Customer
remediation

Other
provisions

Total

 
Footnotes
$m

$m

$m

$m

$m

Provisions (excluding contractual commitments)
 
 
 
 
 
 
At 31 Dec 2019
 
356

605

1,646

280

2,887

Additions
 
103

20

75

109

307

Amounts utilised
 
(128
)
(70
)
(436
)
(91
)
(725
)
Unused amounts reversed
 
(38
)
(29
)
(38
)
(44
)
(149
)
Exchange and other movements
 
(58
)
(8
)
(99
)
25

(140
)
At 30 Jun 2020
 
235

518

1,148

279

2,180

Contractual commitments
1










At 31 Dec 2019
 








511

Net change in expected credit loss provision and other movements
 








518

At 30 Jun 2020
 








1,029

Total provisions
 










At 31 Dec 2019
 








3,398

At 30 Jun 2020
 








3,209

1
The contractual commitments provision includes off-balance sheet loan commitments and guarantees, for which expected credit losses are provided under IFRS 9.