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Report of Directors Corporate Governance - Assessment of the LTI Award (Details) - 2016 LTI Award - Long-Term Incentive Awards
36 Months Ended
Dec. 31, 2019
Disclosure of terms and conditions of share-based payment arrangement [line items]  
Outcome 72.72%
Average return on equity  
Disclosure of terms and conditions of share-based payment arrangement [line items]  
Weighting 20.00%
Payout percentage 8.50%
Actual 8.33%
Assessment 47.17%
Outcome 9.43%
Average return on equity | Bottom of range  
Disclosure of terms and conditions of share-based payment arrangement [line items]  
Payout percentage 7.00%
Average return on equity | Top of range  
Disclosure of terms and conditions of share-based payment arrangement [line items]  
Payout percentage 10.00%
Cost efficiency (adjusted jaws)  
Disclosure of terms and conditions of share-based payment arrangement [line items]  
Weighting 20.00%
Payout percentage 1.50%
Actual 3.10%
Assessment 100.00%
Outcome 20.00%
Cost efficiency (adjusted jaws) | Top of range  
Disclosure of terms and conditions of share-based payment arrangement [line items]  
Payout percentage 3.00%
Relative total shareholder return  
Disclosure of terms and conditions of share-based payment arrangement [line items]  
Weighting 20.00%
Assessment 68.00%
Outcome 13.60%
Global Standards including risk and compliance, Status of AML DPA  
Disclosure of terms and conditions of share-based payment arrangement [line items]  
Weighting 10.00%
Assessment 100.00%
Outcome 10.00%
Global Standards including risk and compliance, Achieve and sustain compliance with Global Financial Crime Compliance policies and procedures  
Disclosure of terms and conditions of share-based payment arrangement [line items]  
Weighting 15.00%
Actual 75.00%
Assessment 75.00%
Outcome 11.25%
Strategy, International client revenues  
Disclosure of terms and conditions of share-based payment arrangement [line items]  
Weighting 3.75%
Payout percentage 51.00%
Actual 53.00%
Assessment 100.00%
Outcome 3.75%
Strategy, International client revenues | Bottom of range  
Disclosure of terms and conditions of share-based payment arrangement [line items]  
Payout percentage 50.00%
Strategy, International client revenues | Top of range  
Disclosure of terms and conditions of share-based payment arrangement [line items]  
Payout percentage 52.00%
Strategy, Revenue synergies  
Disclosure of terms and conditions of share-based payment arrangement [line items]  
Weighting 3.75%
Payout percentage 23.00%
Actual 31.00%
Assessment 100.00%
Outcome 3.75%
Strategy, Revenue synergies | Bottom of range  
Disclosure of terms and conditions of share-based payment arrangement [line items]  
Payout percentage 22.00%
Strategy, Revenue synergies | Top of range  
Disclosure of terms and conditions of share-based payment arrangement [line items]  
Payout percentage 24.00%
Strategy, Employee  
Disclosure of terms and conditions of share-based payment arrangement [line items]  
Weighting 3.75%
Payout percentage 67.00%
Actual 58.00%
Assessment 0.00%
Outcome 0.00%
Strategy, Employee | Bottom of range  
Disclosure of terms and conditions of share-based payment arrangement [line items]  
Payout percentage 65.00%
Strategy, Employee | Top of range  
Disclosure of terms and conditions of share-based payment arrangement [line items]  
Payout percentage 70.00%
Strategy, Customer  
Disclosure of terms and conditions of share-based payment arrangement [line items]  
Weighting 3.75%
Payout percentage 75.00%
Assessment 25.00%
Outcome 0.94%
Strategy, Customer | Bottom of range  
Disclosure of terms and conditions of share-based payment arrangement [line items]  
Payout percentage 50.00%
Strategy, Customer | Top of range  
Disclosure of terms and conditions of share-based payment arrangement [line items]  
Payout percentage 100.00%