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Segmental analysis - Adjusted profit before tax and balance sheet data (Details)
$ in Millions
12 Months Ended
Dec. 31, 2019
USD ($)
Dec. 31, 2018
USD ($)
Dec. 31, 2017
USD ($)
Disclosure of operating segments [line items]      
Net operating income/(expense) before change in expected credit losses and other credit impairment charges $ 56,098 $ 53,780 $ 51,445
of which: net interest income/(expense) 30,462 30,489 28,176
Change in expected credit losses and other credit impairment charges (2,756) (1,767) (1,769)
Net operating income 53,342 52,013 49,676
Total operating expenses (42,349) (34,659) (34,884)
Operating profit 10,993 17,354 14,792
Share of profit in associates and joint ventures 2,354 2,536 2,375
Profit before tax 13,347 19,890 17,167
Loans and advances to customers (net) 1,036,743 981,696 962,964
Interests in associates and joint ventures 24,474 22,407 22,744
Total external assets 2,715,152 2,558,124 2,521,771
Customer accounts 1,439,115 1,362,643 1,364,462
Operating segments, including adjustments and inter-segment eliminations      
Disclosure of operating segments [line items]      
Net operating income/(expense) before change in expected credit losses and other credit impairment charges 55,409 52,331 50,173
Operating segments, including adjustments and inter-segment eliminations | Retail Banking and Wealth Management      
Disclosure of operating segments [line items]      
Net operating income/(expense) before change in expected credit losses and other credit impairment charges 23,400 21,374 19,708
Operating segments, including adjustments and inter-segment eliminations | Commercial Banking      
Disclosure of operating segments [line items]      
Net operating income/(expense) before change in expected credit losses and other credit impairment charges 15,292 14,465 12,883
Operating segments, including adjustments and inter-segment eliminations | Global Banking and Markets      
Disclosure of operating segments [line items]      
Net operating income/(expense) before change in expected credit losses and other credit impairment charges 14,916 15,025 14,823
Operating segments, including adjustments and inter-segment eliminations | Global Private Banking      
Disclosure of operating segments [line items]      
Net operating income/(expense) before change in expected credit losses and other credit impairment charges 1,848 1,757 1,698
Operating segments, including adjustments and inter-segment eliminations | Corporate Centre      
Disclosure of operating segments [line items]      
Net operating income/(expense) before change in expected credit losses and other credit impairment charges (47) (290) 1,061
Operating segments, including adjustments      
Disclosure of operating segments [line items]      
Net operating income/(expense) before change in expected credit losses and other credit impairment charges 55,409 52,331 50,173
of which: net interest income/(expense) 30,619 29,618 27,454
Change in expected credit losses and other credit impairment charges (2,756) (1,689) (1,686)
Net operating income 52,653 50,642 48,487
Total operating expenses (32,795) (31,906) (30,259)
Operating profit 19,858 18,736 18,228
Share of profit in associates and joint ventures 2,354 2,446 2,328
Profit before tax $ 22,212 $ 21,182 $ 20,556
Share of HSBC’s adjusted profit before tax 100.00% 100.00% 100.00%
Adjusted cost efficiency ratio 0.592 0.610 0.603
Loans and advances to customers (net) $ 1,036,743 $ 994,276 $ 940,923
Interests in associates and joint ventures 24,474 22,301 21,922
Total external assets 2,715,152 2,589,195 2,472,597
Customer accounts 1,439,115 1,379,738 1,339,072
Operating segments, including adjustments | Retail Banking and Wealth Management      
Disclosure of operating segments [line items]      
Net operating income/(expense) before change in expected credit losses and other credit impairment charges 17,026 16,794 16,582
of which: net interest income/(expense) 16,525 15,432 13,573
Change in expected credit losses and other credit impairment charges (1,390) (1,134) (941)
Net operating income 22,010 20,240 18,767
Total operating expenses (14,017) (13,255) (12,386)
Operating profit 7,993 6,985 6,381
Share of profit in associates and joint ventures 55 33 12
Profit before tax $ 8,048 $ 7,018 $ 6,393
Share of HSBC’s adjusted profit before tax 36.20% 33.10% 31.10%
Adjusted cost efficiency ratio 0.599 0.620 0.628
Loans and advances to customers (net) $ 395,393 $ 367,917 $ 337,768
Interests in associates and joint ventures 449 398 364
Total external assets 526,621 482,967 457,126
Customer accounts 689,283 649,172 629,442
Operating segments, including adjustments | Commercial Banking      
Disclosure of operating segments [line items]      
Net operating income/(expense) before change in expected credit losses and other credit impairment charges 14,805 14,226 13,009
of which: net interest income/(expense) 11,226 10,380 8,822
Change in expected credit losses and other credit impairment charges (1,184) (712) (468)
Net operating income 14,108 13,753 12,415
Total operating expenses (6,801) (6,275) (5,770)
Operating profit 7,307 7,478 6,645
Share of profit in associates and joint ventures 0 0 0
Profit before tax $ 7,307 $ 7,478 $ 6,645
Share of HSBC’s adjusted profit before tax 32.90% 35.30% 32.30%
Adjusted cost efficiency ratio 0.445 0.434 0.448
Loans and advances to customers (net) $ 346,060 $ 337,099 $ 308,870
Interests in associates and joint ventures 0 0 0
Total external assets 367,509 364,638 340,211
Customer accounts 386,522 362,274 356,488
Operating segments, including adjustments | Global Banking and Markets      
Disclosure of operating segments [line items]      
Net operating income/(expense) before change in expected credit losses and other credit impairment charges 18,517 17,554 16,086
of which: net interest income/(expense) 5,601 5,122 4,746
Change in expected credit losses and other credit impairment charges (153) 31 (439)
Net operating income 14,763 15,056 14,384
Total operating expenses (9,417) (9,170) (8,709)
Operating profit 5,346 5,886 5,675
Share of profit in associates and joint ventures 0 0 0
Profit before tax $ 5,346 $ 5,886 $ 5,675
Share of HSBC’s adjusted profit before tax 24.10% 27.80% 27.60%
Adjusted cost efficiency ratio 0.631 0.610 0.588
Loans and advances to customers (net) $ 246,266 $ 247,125 $ 246,890
Interests in associates and joint ventures 0 0 0
Total external assets 1,066,584 1,025,737 960,732
Customer accounts 292,284 294,584 276,634
Operating segments, including adjustments | Global Private Banking      
Disclosure of operating segments [line items]      
Net operating income/(expense) before change in expected credit losses and other credit impairment charges 1,445 1,474 1,433
of which: net interest income/(expense) 879 873 812
Change in expected credit losses and other credit impairment charges (22) 7 (17)
Net operating income 1,826 1,764 1,681
Total operating expenses (1,424) (1,425) (1,384)
Operating profit 402 339 297
Share of profit in associates and joint ventures 0 0 0
Profit before tax $ 402 $ 339 $ 297
Share of HSBC’s adjusted profit before tax 1.80% 1.60% 1.40%
Adjusted cost efficiency ratio 0.771 0.811 0.815
Loans and advances to customers (net) $ 47,593 $ 39,602 $ 40,013
Interests in associates and joint ventures 0 0 0
Total external assets 52,224 45,520 46,706
Customer accounts 62,943 65,053 65,491
Operating segments, including adjustments | Corporate Centre      
Disclosure of operating segments [line items]      
Net operating income/(expense) before change in expected credit losses and other credit impairment charges 3,616 2,283 3,063
of which: net interest income/(expense) (3,612) (2,189) (499)
Change in expected credit losses and other credit impairment charges (7) 119 179
Net operating income (54) (171) 1,240
Total operating expenses (1,136) (1,781) (2,010)
Operating profit (1,190) (1,952) (770)
Share of profit in associates and joint ventures 2,299 2,413 2,316
Profit before tax $ 1,109 $ 461 $ 1,546
Share of HSBC’s adjusted profit before tax 5.00% 2.20% 7.60%
Adjusted cost efficiency ratio (24.170) (6.141) 1.894
Loans and advances to customers (net) $ 1,431 $ 2,533 $ 7,382
Interests in associates and joint ventures 24,025 21,903 21,558
Total external assets 702,214 670,333 667,822
Customer accounts 8,083 8,655 11,017
Inter-segment | Retail Banking and Wealth Management      
Disclosure of operating segments [line items]      
Net operating income/(expense) before change in expected credit losses and other credit impairment charges 6,374 4,580 3,126
Inter-segment | Commercial Banking      
Disclosure of operating segments [line items]      
Net operating income/(expense) before change in expected credit losses and other credit impairment charges 487 239 (126)
Inter-segment | Global Banking and Markets      
Disclosure of operating segments [line items]      
Net operating income/(expense) before change in expected credit losses and other credit impairment charges (3,601) (2,529) (1,263)
Inter-segment | Global Private Banking      
Disclosure of operating segments [line items]      
Net operating income/(expense) before change in expected credit losses and other credit impairment charges 403 283 265
Inter-segment | Corporate Centre      
Disclosure of operating segments [line items]      
Net operating income/(expense) before change in expected credit losses and other credit impairment charges $ (3,663) $ (2,573) $ (2,002)