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Net fee income - Summary of net fee income (Details) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2018
Dec. 31, 2017
Dec. 31, 2016
Disclosure Of Analysis Of Income And Expense [Line Items]      
Funds under management $ 2,221 $ 2,188 $ 2,076
Account services 2,177 2,244 2,417
Cards 1,956 1,994 1,970
Credit facilities 1,723 1,718 1,795
Broking income 1,210 1,191 1,060
Unit trusts 1,038 1,010 863
Remittances 778 759 766
Global custody 736 692 662
Underwriting 723 829 705
Imports/exports 709 736 820
Insurance agency commission 404 410 419
Other 2,369 2,082 2,116
Fee income 16,044 15,853 15,669
Less: fee expense (3,424) (3,042) (2,892)
Net fee income 12,620 12,811 12,777
Fee income from financial assets not at fair value through profit or loss 7,522 7,577 7,732
Fees payable from financial liabilities not at fair value through profit or loss 1,682 1,475 1,214
Fee earned from trust and other fiduciary activities 3,165 3,088 2,926
Fees payable from trust and other fiduciary activities 175 $ 134 $ 129
Retail Banking and Wealth Management      
Disclosure Of Analysis Of Income And Expense [Line Items]      
Funds under management 1,383    
Account services 991    
Cards 1,575    
Credit facilities 71    
Broking income 494    
Unit trusts 937    
Remittances 96    
Global custody 100    
Underwriting 1    
Imports/exports 3    
Insurance agency commission 354    
Other 1,110    
Fee income 7,115    
Less: fee expense (1,917)    
Net fee income 5,198    
Commercial Banking      
Disclosure Of Analysis Of Income And Expense [Line Items]      
Funds under management 134    
Account services 748    
Cards 370    
Credit facilities 824    
Broking income 44    
Unit trusts 25    
Remittances 357    
Global custody 18    
Underwriting 10    
Imports/exports 532    
Insurance agency commission 23    
Other 858    
Fee income 3,943    
Less: fee expense (388)    
Net fee income 3,555    
Global Banking and Markets      
Disclosure Of Analysis Of Income And Expense [Line Items]      
Funds under management 421    
Account services 332    
Cards 16    
Credit facilities 813    
Broking income 533    
Unit trusts 3    
Remittances 320    
Global custody 584    
Underwriting 708    
Imports/exports 176    
Insurance agency commission 1    
Other 2,362    
Fee income 6,269    
Less: fee expense (3,040)    
Net fee income 3,229    
Global Private Banking      
Disclosure Of Analysis Of Income And Expense [Line Items]      
Funds under management 284    
Account services 106    
Cards 0    
Credit facilities 16    
Broking income 139    
Unit trusts 73    
Remittances 5    
Global custody 35    
Underwriting 4    
Imports/exports 2    
Insurance agency commission 27    
Other 186    
Fee income 877    
Less: fee expense (135)    
Net fee income 742    
Corporate Centre      
Disclosure Of Analysis Of Income And Expense [Line Items]      
Funds under management (1)    
Account services 0    
Cards (5)    
Credit facilities (1)    
Broking income 0    
Unit trusts 0    
Remittances 0    
Global custody (1)    
Underwriting 0    
Imports/exports (4)    
Insurance agency commission (1)    
Other (2,147)    
Fee income (2,160)    
Less: fee expense 2,056    
Net fee income $ (104)