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Strategic Report - Retail Banking And Wealth Management (Details)
transaction in Millions, customer in Millions
8 Months Ended 12 Months Ended
Dec. 31, 2018
download
Dec. 31, 2018
USD ($)
transaction
customer
Dec. 31, 2017
USD ($)
Dec. 31, 2016
USD ($)
Disclosure of operating segments [line items]        
Profit before tax   $ 19,890,000,000 $ 17,167,000,000 $ 7,112,000,000
Revenue   53,780,000,000 51,445,000,000 47,966,000,000
Impairment loss (reversal of impairment loss)   1,767,000,000 1,769,000,000 3,400,000,000
Operating expense   34,659,000,000 34,884,000,000 39,808,000,000
Connected Money app        
Disclosure of operating segments [line items]        
Number of application downloads (more than) | download 200,000      
Operating Segments, Including Adjustments And Elimination Of Intersegment Amounts        
Disclosure of operating segments [line items]        
Profit before tax   21,719,000,000 21,133,000,000 18,906,000,000
Revenue   53,940,000,000 51,661,000,000 49,260,000,000
Impairment loss (reversal of impairment loss)   1,767,000,000 1,713,000,000 2,572,000,000
Operating expense   32,990,000,000 31,231,000,000 30,147,000,000
Operating Segments, Including Adjustments        
Disclosure of operating segments [line items]        
Profit before tax   21,719,000,000 21,133,000,000 18,906,000,000
Revenue   53,940,000,000 51,661,000,000 49,260,000,000
Operating expense   $ 32,990,000,000 31,231,000,000 30,147,000,000
Retail Banking And Wealth Management        
Disclosure of operating segments [line items]        
Increase in number of customers | customer   1.2    
Increase in mortgage book   $ 20,000,000,000    
Increase in credit card issuances, percentage   24.00%    
Retail Banking And Wealth Management | PayMe App        
Disclosure of operating segments [line items]        
Number of transactions processed per month | transaction   3    
Retail Banking And Wealth Management | Operating Segments, Including Adjustments And Elimination Of Intersegment Amounts        
Disclosure of operating segments [line items]        
Profit before tax   $ 7,100,000,000 6,500,000,000 5,300,000,000
Increase (decrease) in profit (loss) before tax   $ 600,000,000    
Increase (decrease) in profit (loss) before tax, percent   9.00%    
Revenue   $ 21,935,000,000 20,220,000,000 18,483,000,000
Increase (decrease) in revenue/net operating income   $ 1,715,000,000    
Increase (decrease) in revenue/net operating income, percent   8.00%    
Impairment loss (reversal of impairment loss)   $ 1,177,000,000 $ 969,000,000 $ 1,101,000,000
Operating expense   13,700,000,000    
Increase (decrease) in operating expenses   $ 900,000,000    
Increase (decrease) in operating expenses, percent   7.00%    
Increase (Decrease) In Investments In Operating Activities   $ 600,000,000    
Increase (decrease) in investment in marketing and digital capabilities   400,000,000    
Increase (decrease) in staff costs   $ 100,000,000    
Return on risk-weighted assets   5.80% 6.00% 5.00%
RoTE excluding significant items and UK bank levy (%)   21.00% 22.00% 16.00%
Retail Banking And Wealth Management | Operating Segments, Including Adjustments        
Disclosure of operating segments [line items]        
Profit before tax   $ 7,080,000,000 $ 6,479,000,000 $ 5,258,000,000
Revenue   $ 17,270,000,000 17,024,000,000 16,050,000,000
Percentage of portfolio impaired 0.34% 0.34%    
Impairment loss (reversal of impairment loss)     1,000,000,000  
Operating expense   $ 13,711,000,000 12,786,000,000 12,144,000,000
Retail Banking | Retail Banking And Wealth Management | Operating Segments, Including Adjustments And Elimination Of Intersegment Amounts        
Disclosure of operating segments [line items]        
Revenue   15,262,000,000 13,456,000,000 12,690,000,000
Increase (decrease) in revenue/net operating income   $ 1,806,000,000    
Increase (decrease) in revenue/net operating income, percent   13.00%    
Increase in customer deposits   $ 21,000,000,000    
Increase (decrease) in customer deposits, percent   3.00%    
Increase (decrease) in lending balance   $ 31,000,000,000    
Increase (decrease) in lending balance, percent   9.00%    
Retail Banking | Retail Banking And Wealth Management | Operating Segments, Including Adjustments And Elimination Of Intersegment Amounts | Current accounts, savings and deposits        
Disclosure of operating segments [line items]        
Revenue   $ 8,534,000,000 6,296,000,000 5,186,000,000
Increase (decrease) in revenue/net operating income   $ 2,238,000,000    
Increase (decrease) in revenue/net operating income, percent   36.00%    
Retail Banking | Retail Banking And Wealth Management | Operating Segments, Including Adjustments And Elimination Of Intersegment Amounts | Personal lending        
Disclosure of operating segments [line items]        
Revenue   $ 6,728,000,000 7,160,000,000 7,504,000,000
Increase (decrease) in revenue/net operating income   $ (432,000,000)    
Increase (decrease) in revenue/net operating income, percent   (6.00%)    
Retail Banking | Retail Banking And Wealth Management | Operating Segments, Including Adjustments And Elimination Of Intersegment Amounts | – mortgages        
Disclosure of operating segments [line items]        
Revenue   $ 1,937,000,000 2,372,000,000 2,585,000,000
Increase (decrease) in revenue/net operating income   $ (435,000,000)    
Increase (decrease) in revenue/net operating income, percent   (18.00%)    
Retail Banking | Retail Banking And Wealth Management | Operating Segments, Including Adjustments And Elimination Of Intersegment Amounts | – credit cards        
Disclosure of operating segments [line items]        
Revenue   $ 2,880,000,000 2,886,000,000 3,018,000,000
Increase (decrease) in revenue/net operating income   $ (6,000,000)    
Increase (decrease) in revenue/net operating income, percent   0.00%    
Retail Banking | Retail Banking And Wealth Management | Operating Segments, Including Adjustments And Elimination Of Intersegment Amounts | – other personal lending        
Disclosure of operating segments [line items]        
Revenue   $ 1,911,000,000 1,902,000,000 1,901,000,000
Increase (decrease) in revenue/net operating income   $ 9,000,000    
Increase (decrease) in revenue/net operating income, percent   0.00%    
Wealth Management | Retail Banking And Wealth Management | Operating Segments, Including Adjustments And Elimination Of Intersegment Amounts        
Disclosure of operating segments [line items]        
Revenue   $ 6,104,000,000 6,215,000,000 5,230,000,000
Increase (decrease) in revenue/net operating income   $ (111,000,000)    
Increase (decrease) in revenue/net operating income, percent   (2.00%)    
Decrease in revenue due to market impacts from life insurance manufacturing   $ 600,000,000    
Wealth Management | Retail Banking And Wealth Management | Operating Segments, Including Adjustments And Elimination Of Intersegment Amounts | Life insurance manufacturing        
Disclosure of operating segments [line items]        
Revenue   1,656,000,000 1,870,000,000 1,362,000,000
Increase (decrease) in revenue/net operating income   $ (214,000,000) 300,000,000  
Increase (decrease) in revenue/net operating income, percent   (11.00%)    
Decrease in revenue due to market impacts from life insurance manufacturing   $ 300,000,000    
Decrease in revenue due to new business written   200,000,000    
Increase (decrease) through actuarial assumption changes and experience variances   200,000,000    
Wealth Management | Retail Banking And Wealth Management | Operating Segments, Including Adjustments And Elimination Of Intersegment Amounts | Investment distribution        
Disclosure of operating segments [line items]        
Revenue   3,383,000,000 3,279,000,000 2,902,000,000
Increase (decrease) in revenue/net operating income   $ 104,000,000    
Increase (decrease) in revenue/net operating income, percent   3.00%    
Wealth Management | Retail Banking And Wealth Management | Operating Segments, Including Adjustments And Elimination Of Intersegment Amounts | Asset management        
Disclosure of operating segments [line items]        
Revenue   $ 1,065,000,000 1,066,000,000 966,000,000
Increase (decrease) in revenue/net operating income   $ (1,000,000)    
Increase (decrease) in revenue/net operating income, percent   0.00%    
Other | Retail Banking And Wealth Management | Operating Segments, Including Adjustments And Elimination Of Intersegment Amounts        
Disclosure of operating segments [line items]        
Revenue   $ 569,000,000 $ 549,000,000 $ 563,000,000
Increase (decrease) in revenue/net operating income   $ 20,000,000    
Increase (decrease) in revenue/net operating income, percent   4.00%