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Insurance business - Net Insurance Premium Income (Details) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2018
Dec. 31, 2017
Dec. 31, 2016
Disclosure of net, gross and reinsurer's share for amounts arising from insurance contracts [line items]      
Net insurance premium income $ 10,659 $ 9,779 $ 9,951
Gross insurance premium income      
Disclosure of net, gross and reinsurer's share for amounts arising from insurance contracts [line items]      
Net insurance premium income 11,338 10,802 10,588
Reinsurers’ share of gross insurance premium income      
Disclosure of net, gross and reinsurer's share for amounts arising from insurance contracts [line items]      
Net insurance premium income (679) (1,023) (637)
Non-linked insurance      
Disclosure of net, gross and reinsurer's share for amounts arising from insurance contracts [line items]      
Net insurance premium income 7,944 7,408 7,407
Non-linked insurance | Gross insurance premium income      
Disclosure of net, gross and reinsurer's share for amounts arising from insurance contracts [line items]      
Net insurance premium income 8,616 8,424 8,036
Non-linked insurance | Reinsurers’ share of gross insurance premium income      
Disclosure of net, gross and reinsurer's share for amounts arising from insurance contracts [line items]      
Net insurance premium income (672) (1,016) (629)
Linked life insurance      
Disclosure of net, gross and reinsurer's share for amounts arising from insurance contracts [line items]      
Net insurance premium income 415 344 667
Linked life insurance | Gross insurance premium income      
Disclosure of net, gross and reinsurer's share for amounts arising from insurance contracts [line items]      
Net insurance premium income 422 351 675
Linked life insurance | Reinsurers’ share of gross insurance premium income      
Disclosure of net, gross and reinsurer's share for amounts arising from insurance contracts [line items]      
Net insurance premium income (7) (7) (8)
Investment contracts with DPF      
Disclosure of net, gross and reinsurer's share for amounts arising from insurance contracts [line items]      
Net insurance premium income 2,300 2,027 1,877
Investment contracts with DPF | Gross insurance premium income      
Disclosure of net, gross and reinsurer's share for amounts arising from insurance contracts [line items]      
Net insurance premium income 2,300 2,027 1,877
Investment contracts with DPF | Reinsurers’ share of gross insurance premium income      
Disclosure of net, gross and reinsurer's share for amounts arising from insurance contracts [line items]      
Net insurance premium income $ 0 $ 0 $ 0