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Report of the Directors - Adjusted Balance Sheet Reconciliation (Details) - USD ($)
$ in Millions
Dec. 31, 2017
Dec. 31, 2016
Dec. 31, 2015
Consolidation Items [Line Items]      
Loans and advances to customers (net) $ 962,964 $ 861,504 $ 924,454
Interests in associates and joint ventures 22,744 20,029 19,139
Total external assets 2,521,771 2,374,986 2,409,656
Customer accounts 1,364,462 1,272,386 1,289,586
Operating Segments, Including Adjustments      
Consolidation Items [Line Items]      
Loans and advances to customers (net) 962,964 906,059 905,697
Interests in associates and joint ventures 22,744 20,734 19,064
Total external assets 2,521,771 2,489,459 2,321,378
Customer accounts $ 1,364,462 1,328,657 1,261,672
Currency translation      
Consolidation Items [Line Items]      
Loans and advances to customers (net)   (44,555) 18,757
Interests in associates and joint ventures   (705) 75
Total external assets   (114,473) 39,164
Customer accounts   $ (56,271) 27,914
Brazil operations      
Consolidation Items [Line Items]      
Loans and advances to customers (net)     0
Interests in associates and joint ventures     0
Total external assets     49,114
Customer accounts     $ 0