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Related party transactions - Summary of post-employment benefits (Details) - USD ($)
12 Months Ended
Dec. 31, 2017
Dec. 31, 2016
Subsidiaries    
Disclosure of transactions between related parties [line items]    
Post-employment benefit plan assets under management of subsidiary $ 5,300,000,000 $ 4,400,000,000
Related party management fees 8,000,000 6,000,000
Retirement benefit plan deposit assets placed at related party 875,000,000 710,000,000
Retirement benefit plan interest income earned from related party 0 1,000,000
Principal plan | Other related parties    
Disclosure of transactions between related parties [line items]    
Notional amount with related party 11,300,000,000 10,500,000,000
Derivative assets with related party 1,000,000,000 900,000,000
Cash collateral received with related party $ 1,000,000,000 900,000,000
International Staff Retirement Benefit Scheme | Other related parties    
Disclosure of transactions between related parties [line items]    
Notional amount with related party   1,200,000,000
Derivative liabilities with related party   $ 85,000,000