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Employee compensation and benefits - Employee compensation and benefits (Details) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2024
Dec. 31, 2023
Dec. 31, 2022
Disclosure of defined benefit plans [line items]      
Employee compensation and benefits $ 18,465 $ 18,220 $ 18,003
Capitalised wages and salaries 1,688 1,403 1,285
Gross employee compensation and benefits for the year ended 31 Dec 20,153 19,623 19,288
Wages and salaries 17,815 17,359 16,970
Social security costs 1,487 1,507 1,403
Post-employment benefits 851 757 915
Software capitalisation costs      
Disclosure of defined benefit plans [line items]      
Capitalised wages and salaries 1,118 1,043 922
Insurance contract fulfillment cost      
Disclosure of defined benefit plans [line items]      
Capitalised wages and salaries $ 570 $ 360 $ 363