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Report Of The Directors Financial Review Risk Report - Personal lending: reconciliation of changes in gross carrying/nominal amount and allowances for loans and advances to banks and customers including loan commitments and financial guarantees (Details) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2023
Dec. 31, 2022
Increase (decrease) in financial assets [abstract]    
Financial assets, beginning balance $ 2,856,717  
Financial assets, ending balance 2,948,360 $ 2,856,717
Gross carrying amount    
Increase (decrease) in financial assets [abstract]    
Financial assets, ending balance 2,432,751  
Allowance for ECL    
Increase (decrease) in financial assets [abstract]    
Financial assets, ending balance (5,469)  
Increase (decrease) in financial assets (5,700) (6,400)
Personal lending | – stage 1 | Financial instruments not credit-impaired | Loans and advances to customers, including loan commitments and financial guarantees    
Increase (decrease) in financial assets [abstract]    
transfers from stage 1 to stage 2 1,910  
Personal lending | Gross carrying amount | Loans and advances to customers, including loan commitments and financial guarantees    
Increase (decrease) in financial assets [abstract]    
Financial assets, beginning balance 660,023 718,899
Net new and further lending/repayments 28,529 30,950
Assets written off (1,326) (1,212)
Foreign exchange and others 18,412 (88,614)
Financial assets, ending balance 705,638 660,023
Personal lending | Gross carrying amount | Loans and advances to customers, including loan commitments and financial guarantees | First lien residential mortgages    
Increase (decrease) in financial assets [abstract]    
Financial assets, beginning balance 359,944  
Net new and further lending/repayments 10,757  
Assets written off (53)  
Foreign exchange and others 10,887  
Financial assets, ending balance 381,535 359,944
Personal lending | Gross carrying amount | Loans and advances to customers, including loan commitments and financial guarantees | Credit cards    
Increase (decrease) in financial assets [abstract]    
Financial assets, beginning balance 147,619  
Net new and further lending/repayments 13,839  
Assets written off (571)  
Foreign exchange and others (598)  
Financial assets, ending balance 160,289 147,619
Personal lending | Gross carrying amount | Loans and advances to customers, including loan commitments and financial guarantees | Other personal lending    
Increase (decrease) in financial assets [abstract]    
Financial assets, beginning balance 152,460  
Net new and further lending/repayments 3,933  
Assets written off (702)  
Foreign exchange and others 8,123  
Financial assets, ending balance 163,814 152,460
Personal lending | Gross carrying amount | Loans and advances to customers, including loan commitments and financial guarantees | Assets held for sale    
Increase (decrease) in financial assets [abstract]    
Foreign exchange and others (2,000) (49,600)
Personal lending | Gross carrying amount | Loans and advances to customers, including loan commitments and financial guarantees | Assets held for sale | Retail banking operations in France    
Increase (decrease) in financial assets [abstract]    
Foreign exchange and others 7,800  
Personal lending | Gross carrying amount | Loans and advances to customers, including loan commitments and financial guarantees | Assets held for sale | Other personal lending    
Increase (decrease) in financial assets [abstract]    
Foreign exchange and others   (7,200)
Personal lending | Gross carrying amount | – stage 1 | Financial instruments not credit-impaired | Loans and advances to customers, including loan commitments and financial guarantees    
Increase (decrease) in financial assets [abstract]    
Financial assets, beginning balance 603,321 695,627
Transfers of financial instruments: (2,144) (40,836)
transfers from stage 1 to stage 2 57,217 68,016
transfers from stage 2 to stage 1 55,307 27,359
– transfers to stage 3 (542) (561)
Transfers out 308 382
Net new and further lending/repayments 34,411 30,637
Foreign exchange and others 15,235 (82,107)
Financial assets, ending balance 650,823 603,321
Personal lending | Gross carrying amount | – stage 1 | Financial instruments not credit-impaired | Loans and advances to customers, including loan commitments and financial guarantees | First lien residential mortgages    
Increase (decrease) in financial assets [abstract]    
Financial assets, beginning balance 317,666  
Transfers of financial instruments: (1,182)  
transfers from stage 1 to stage 2 41,207  
transfers from stage 2 to stage 1 40,164  
– transfers to stage 3 (354)  
Transfers out 215  
Net new and further lending/repayments 15,447  
Foreign exchange and others 8,833  
Financial assets, ending balance 340,764 317,666
Personal lending | Gross carrying amount | – stage 1 | Financial instruments not credit-impaired | Loans and advances to customers, including loan commitments and financial guarantees | Credit cards    
Increase (decrease) in financial assets [abstract]    
Financial assets, beginning balance 140,519  
Transfers of financial instruments: 199  
transfers from stage 1 to stage 2 7,855  
transfers from stage 2 to stage 1 8,124  
– transfers to stage 3 (82)  
Transfers out 12  
Net new and further lending/repayments 13,206  
Foreign exchange and others (632)  
Financial assets, ending balance 153,292 140,519
Personal lending | Gross carrying amount | – stage 1 | Financial instruments not credit-impaired | Loans and advances to customers, including loan commitments and financial guarantees | Other personal lending    
Increase (decrease) in financial assets [abstract]    
Financial assets, beginning balance 145,136  
Transfers of financial instruments: (1,161)  
transfers from stage 1 to stage 2 8,155  
transfers from stage 2 to stage 1 7,019  
– transfers to stage 3 (106)  
Transfers out 81  
Net new and further lending/repayments 5,758  
Foreign exchange and others 7,034  
Financial assets, ending balance 156,767 145,136
Personal lending | Gross carrying amount | – stage 1 | Financial instruments not credit-impaired | Loans and advances to customers, including loan commitments and financial guarantees | Europe    
Increase (decrease) in financial assets [abstract]    
Transfers of financial instruments: 1,550  
Personal lending | Gross carrying amount | Lifetime expected credit losses | Financial instruments not credit-impaired | Loans and advances to customers, including loan commitments and financial guarantees    
Increase (decrease) in financial assets [abstract]    
Financial assets, beginning balance 52,563 18,161
Transfers of financial instruments: 39 39,489
transfers from stage 1 to stage 2 57,217 68,016
transfers from stage 2 to stage 1 55,307 27,359
– transfers to stage 3 (2,345) (1,983)
Transfers out 474 815
Net new and further lending/repayments (4,713) 459
Foreign exchange and others 3,066 (5,546)
Financial assets, ending balance 50,955 52,563
Personal lending | Gross carrying amount | Lifetime expected credit losses | Financial instruments not credit-impaired | Loans and advances to customers, including loan commitments and financial guarantees | First lien residential mortgages    
Increase (decrease) in financial assets [abstract]    
Financial assets, beginning balance 40,048  
Transfers of financial instruments: 421  
transfers from stage 1 to stage 2 41,207  
transfers from stage 2 to stage 1 40,164  
– transfers to stage 3 (958)  
Transfers out 336  
Net new and further lending/repayments (3,939)  
Foreign exchange and others 1,983  
Financial assets, ending balance 38,513 40,048
Personal lending | Gross carrying amount | Lifetime expected credit losses | Financial instruments not credit-impaired | Loans and advances to customers, including loan commitments and financial guarantees | Credit cards    
Increase (decrease) in financial assets [abstract]    
Financial assets, beginning balance 6,747  
Transfers of financial instruments: (848)  
transfers from stage 1 to stage 2 7,855  
transfers from stage 2 to stage 1 8,124  
– transfers to stage 3 (621)  
Transfers out 42  
Net new and further lending/repayments 621  
Foreign exchange and others 27  
Financial assets, ending balance 6,547 6,747
Personal lending | Gross carrying amount | Lifetime expected credit losses | Financial instruments not credit-impaired | Loans and advances to customers, including loan commitments and financial guarantees | Other personal lending    
Increase (decrease) in financial assets [abstract]    
Financial assets, beginning balance 5,768  
Transfers of financial instruments: 466  
transfers from stage 1 to stage 2 8,155  
transfers from stage 2 to stage 1 7,019  
– transfers to stage 3 (766)  
Transfers out 96  
Net new and further lending/repayments (1,395)  
Foreign exchange and others 1,056  
Financial assets, ending balance 5,895 5,768
Personal lending | Gross carrying amount | Lifetime expected credit losses | Financial instruments credit-impaired | Loans and advances to customers, including loan commitments and financial guarantees    
Increase (decrease) in financial assets [abstract]    
Financial assets, beginning balance 4,139 5,111
Transfers of financial instruments: 2,105 1,347
– transfers to stage 3 (2,887) (2,544)
Transfers out 782 1,197
Net new and further lending/repayments (1,169) (146)
Assets written off (1,326) (1,212)
Foreign exchange and others 111 (961)
Financial assets, ending balance 3,860 4,139
Personal lending | Gross carrying amount | Lifetime expected credit losses | Financial instruments credit-impaired | Loans and advances to customers, including loan commitments and financial guarantees | First lien residential mortgages    
Increase (decrease) in financial assets [abstract]    
Financial assets, beginning balance 2,230  
Transfers of financial instruments: 761  
– transfers to stage 3 (1,312)  
Transfers out 551  
Net new and further lending/repayments (751)  
Assets written off (53)  
Foreign exchange and others 71  
Financial assets, ending balance 2,258 2,230
Personal lending | Gross carrying amount | Lifetime expected credit losses | Financial instruments credit-impaired | Loans and advances to customers, including loan commitments and financial guarantees | Credit cards    
Increase (decrease) in financial assets [abstract]    
Financial assets, beginning balance 353  
Transfers of financial instruments: 649  
– transfers to stage 3 (703)  
Transfers out 54  
Net new and further lending/repayments 12  
Assets written off (571)  
Foreign exchange and others 7  
Financial assets, ending balance 450 353
Personal lending | Gross carrying amount | Lifetime expected credit losses | Financial instruments credit-impaired | Loans and advances to customers, including loan commitments and financial guarantees | Other personal lending    
Increase (decrease) in financial assets [abstract]    
Financial assets, beginning balance 1,556  
Transfers of financial instruments: 695  
– transfers to stage 3 (872)  
Transfers out 177  
Net new and further lending/repayments (430)  
Assets written off (702)  
Foreign exchange and others 33  
Financial assets, ending balance 1,152 1,556
Personal lending | Allowance for ECL | Loans and advances to customers, including loan commitments and financial guarantees    
Increase (decrease) in financial assets [abstract]    
Financial assets, beginning balance (2,897) (3,138)
Net remeasurement of ECL arising from transfer of stage (195) (169)
Net new and further lending/repayments 447 308
Changes to risk parameters – credit quality (1,492) (1,417)
Changes to models used for ECL calculation 15 (84)
Assets written off 1,326 1,212
Foreign exchange and others (96) 391
Financial assets, ending balance (2,892) (2,897)
ECL income statement change for the period (1,225) (1,362)
Recoveries 226 283
Others 8 (3)
Total ECL income statement change for the period 991 1,082
Increase (decrease) in financial assets 5  
Personal lending | Allowance for ECL | Loans and advances to customers, including loan commitments and financial guarantees | First lien residential mortgages    
Increase (decrease) in financial assets [abstract]    
Financial assets, beginning balance (575)  
Net remeasurement of ECL arising from transfer of stage (74)  
Net new and further lending/repayments 341  
Changes to risk parameters – credit quality (320)  
Changes to models used for ECL calculation 26  
Assets written off 53  
Foreign exchange and others (26)  
Financial assets, ending balance (575) (575)
ECL income statement change for the period (27)  
Recoveries 10  
Others 13  
Total ECL income statement change for the period 4  
Personal lending | Allowance for ECL | Loans and advances to customers, including loan commitments and financial guarantees | Credit cards    
Increase (decrease) in financial assets [abstract]    
Financial assets, beginning balance (1,181)  
Net remeasurement of ECL arising from transfer of stage (121)  
Net new and further lending/repayments 155  
Changes to risk parameters – credit quality (500)  
Changes to models used for ECL calculation 7  
Assets written off 571  
Foreign exchange and others (26)  
Financial assets, ending balance (1,095) (1,181)
ECL income statement change for the period (459)  
Recoveries 108  
Others (200)  
Total ECL income statement change for the period 551  
Personal lending | Allowance for ECL | Loans and advances to customers, including loan commitments and financial guarantees | Other personal lending    
Increase (decrease) in financial assets [abstract]    
Financial assets, beginning balance (1,141)  
Net new and further lending/repayments (49)  
Changes to risk parameters – credit quality (672)  
Changes to models used for ECL calculation (18)  
Assets written off 702  
Foreign exchange and others (44)  
Financial assets, ending balance (1,222) (1,141)
ECL income statement change for the period (739)  
Recoveries 108  
Others 195  
Total ECL income statement change for the period 436  
Personal lending | Allowance for ECL | Loans and advances to customers, including loan commitments and financial guarantees | Assets held for sale    
Increase (decrease) in financial assets [abstract]    
Foreign exchange and others 20 221
Personal lending | Allowance for ECL | Loans and advances to customers, including loan commitments and financial guarantees | Assets held for sale | Retail banking operations in France    
Increase (decrease) in financial assets [abstract]    
Foreign exchange and others 11  
Personal lending | Allowance for ECL | Loans and advances to customers, including loan commitments and financial guarantees | Assets held for sale | Other personal lending    
Increase (decrease) in financial assets [abstract]    
Foreign exchange and others   10
Personal lending | Allowance for ECL | – stage 1 | Financial instruments not credit-impaired | Loans and advances to customers, including loan commitments and financial guarantees    
Increase (decrease) in financial assets [abstract]    
Financial assets, beginning balance (587) (692)
Transfers of financial instruments: (619) (496)
transfers from stage 1 to stage 2 (270) (268)
transfers from stage 2 to stage 1 (862) (730)
– transfers to stage 3 3 2
Transfers out (30) (36)
Net remeasurement of ECL arising from transfer of stage 563 495
Net new and further lending/repayments (47) (17)
Changes to risk parameters – credit quality 104 82
Changes to models used for ECL calculation (13) (2)
Foreign exchange and others (3) 43
Financial assets, ending balance (602) (587)
ECL income statement change for the period 607 558
Personal lending | Allowance for ECL | – stage 1 | Financial instruments not credit-impaired | Loans and advances to customers, including loan commitments and financial guarantees | First lien residential mortgages    
Increase (decrease) in financial assets [abstract]    
Financial assets, beginning balance (74)  
Transfers of financial instruments: (109)  
transfers from stage 1 to stage 2 (28)  
transfers from stage 2 to stage 1 (117)  
– transfers to stage 3 1  
Transfers out (21)  
Net remeasurement of ECL arising from transfer of stage 72  
Net new and further lending/repayments (3)  
Changes to risk parameters – credit quality 16  
Changes to models used for ECL calculation (2)  
Foreign exchange and others (9)  
Financial assets, ending balance (109) (74)
ECL income statement change for the period 83  
Personal lending | Allowance for ECL | – stage 1 | Financial instruments not credit-impaired | Loans and advances to customers, including loan commitments and financial guarantees | Credit cards    
Increase (decrease) in financial assets [abstract]    
Financial assets, beginning balance (244)  
Transfers of financial instruments: (292)  
transfers from stage 1 to stage 2 (102)  
transfers from stage 2 to stage 1 (391)  
– transfers to stage 3 1  
Transfers out (4)  
Net remeasurement of ECL arising from transfer of stage 185  
Net new and further lending/repayments 27  
Changes to risk parameters – credit quality 82  
Changes to models used for ECL calculation (9)  
Foreign exchange and others (2)  
Financial assets, ending balance (253) (244)
ECL income statement change for the period 285  
Personal lending | Allowance for ECL | – stage 1 | Financial instruments not credit-impaired | Loans and advances to customers, including loan commitments and financial guarantees | Other personal lending    
Increase (decrease) in financial assets [abstract]    
Financial assets, beginning balance (269)  
Transfers of financial instruments: (218)  
transfers from stage 1 to stage 2 (140)  
transfers from stage 2 to stage 1 (354)  
– transfers to stage 3 1  
Transfers out (5)  
Net remeasurement of ECL arising from transfer of stage 306  
Net new and further lending/repayments (71)  
Changes to risk parameters – credit quality 6  
Changes to models used for ECL calculation (2)  
Foreign exchange and others 8  
Financial assets, ending balance (240) (269)
ECL income statement change for the period 239  
Personal lending | Allowance for ECL | Lifetime expected credit losses | Financial instruments not credit-impaired | Loans and advances to customers, including loan commitments and financial guarantees    
Increase (decrease) in financial assets [abstract]    
Financial assets, beginning balance (1,505) (1,220)
Transfers of financial instruments: 1,087 674
transfers from stage 1 to stage 2 (270) (268)
transfers from stage 2 to stage 1 (862) (730)
– transfers to stage 3 614 361
Transfers out (119) (149)
Net remeasurement of ECL arising from transfer of stage (679) (579)
Net new and further lending/repayments 350 234
Changes to risk parameters – credit quality (641) (676)
Changes to models used for ECL calculation 21 (95)
Foreign exchange and others (67) 157
Financial assets, ending balance (1,434) (1,505)
ECL income statement change for the period (949) (1,116)
Personal lending | Allowance for ECL | Lifetime expected credit losses | Financial instruments not credit-impaired | Loans and advances to customers, including loan commitments and financial guarantees | First lien residential mortgages    
Increase (decrease) in financial assets [abstract]    
Financial assets, beginning balance (231)  
Transfers of financial instruments: 138  
transfers from stage 1 to stage 2 (28)  
transfers from stage 2 to stage 1 (117)  
– transfers to stage 3 100  
Transfers out (51)  
Net remeasurement of ECL arising from transfer of stage (79)  
Net new and further lending/repayments 22  
Changes to risk parameters – credit quality (67)  
Changes to models used for ECL calculation 28  
Foreign exchange and others (13)  
Financial assets, ending balance (202) (231)
ECL income statement change for the period (96)  
Personal lending | Allowance for ECL | Lifetime expected credit losses | Financial instruments not credit-impaired | Loans and advances to customers, including loan commitments and financial guarantees | Credit cards    
Increase (decrease) in financial assets [abstract]    
Financial assets, beginning balance (777)  
Transfers of financial instruments: 496  
transfers from stage 1 to stage 2 (102)  
transfers from stage 2 to stage 1 (391)  
– transfers to stage 3 227  
Transfers out (20)  
Net remeasurement of ECL arising from transfer of stage (301)  
Net new and further lending/repayments 169  
Changes to risk parameters – credit quality (281)  
Changes to models used for ECL calculation 15  
Foreign exchange and others (19)  
Financial assets, ending balance (698) (777)
ECL income statement change for the period (398)  
Personal lending | Allowance for ECL | Lifetime expected credit losses | Financial instruments not credit-impaired | Loans and advances to customers, including loan commitments and financial guarantees | Other personal lending    
Increase (decrease) in financial assets [abstract]    
Financial assets, beginning balance (497)  
Transfers of financial instruments: 453  
transfers from stage 1 to stage 2 (140)  
transfers from stage 2 to stage 1 (354)  
– transfers to stage 3 287  
Transfers out (48)  
Net remeasurement of ECL arising from transfer of stage (299)  
Net new and further lending/repayments 159  
Changes to risk parameters – credit quality (293)  
Changes to models used for ECL calculation (22)  
Foreign exchange and others (35)  
Financial assets, ending balance (534) (497)
ECL income statement change for the period (455)  
Personal lending | Allowance for ECL | Lifetime expected credit losses | Financial instruments credit-impaired | Loans and advances to customers, including loan commitments and financial guarantees    
Increase (decrease) in financial assets [abstract]    
Financial assets, beginning balance (805) (1,226)
Transfers of financial instruments: (468) (178)
– transfers to stage 3 617 363
Transfers out (149) (185)
Net remeasurement of ECL arising from transfer of stage (79) (85)
Net new and further lending/repayments 144 91
Changes to risk parameters – credit quality (955) (823)
Changes to models used for ECL calculation 7 13
Assets written off 1,326 1,212
Foreign exchange and others (26) 191
Financial assets, ending balance (856) (805)
ECL income statement change for the period (883) (804)
Personal lending | Allowance for ECL | Lifetime expected credit losses | Financial instruments credit-impaired | Loans and advances to customers, including loan commitments and financial guarantees | First lien residential mortgages    
Increase (decrease) in financial assets [abstract]    
Financial assets, beginning balance (270)  
Transfers of financial instruments: (29)  
– transfers to stage 3 101  
Transfers out (72)  
Net remeasurement of ECL arising from transfer of stage (67)  
Net new and further lending/repayments 322  
Changes to risk parameters – credit quality (269)  
Changes to models used for ECL calculation 0  
Assets written off 53  
Foreign exchange and others (4)  
Financial assets, ending balance (264) (270)
ECL income statement change for the period (14)  
Personal lending | Allowance for ECL | Lifetime expected credit losses | Financial instruments credit-impaired | Loans and advances to customers, including loan commitments and financial guarantees | Credit cards    
Increase (decrease) in financial assets [abstract]    
Financial assets, beginning balance (160)  
Transfers of financial instruments: (204)  
– transfers to stage 3 228  
Transfers out (24)  
Net remeasurement of ECL arising from transfer of stage (5)  
Net new and further lending/repayments (41)  
Changes to risk parameters – credit quality (301)  
Changes to models used for ECL calculation 1  
Assets written off 571  
Foreign exchange and others (5)  
Financial assets, ending balance (144) (160)
ECL income statement change for the period (346)  
Personal lending | Allowance for ECL | Lifetime expected credit losses | Financial instruments credit-impaired | Loans and advances to customers, including loan commitments and financial guarantees | Other personal lending    
Increase (decrease) in financial assets [abstract]    
Financial assets, beginning balance (375)  
Transfers of financial instruments: (235)  
– transfers to stage 3 288  
Transfers out (53)  
Net remeasurement of ECL arising from transfer of stage (7)  
Net new and further lending/repayments (137)  
Changes to risk parameters – credit quality (385)  
Changes to models used for ECL calculation 6  
Assets written off 702  
Foreign exchange and others (17)  
Financial assets, ending balance (448) $ (375)
ECL income statement change for the period $ (523)