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Provisions - Narrative (Details) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2021
Dec. 31, 2020
Dec. 31, 2019
Disclosure of other provisions [line items]      
Other provisions $ 2,566 $ 3,678 $ 3,398
Customer remediation      
Disclosure of other provisions [line items]      
Other provisions 386 858 $ 1,646
Provision used 548 739  
Release of provisions 113 240  
Refunds due to customers      
Disclosure of other provisions [line items]      
Other provisions 87 302  
Provision used 197    
Release of provisions 18    
Payment Protection Insurance | Customer remediation      
Disclosure of other provisions [line items]      
Other provisions 173 $ 328  
Provision used 192    
Increase in existing provisions $ 37