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Finance Receivables, Net (Details) - USD ($)
$ in Millions
3 Months Ended 6 Months Ended 12 Months Ended
Jun. 30, 2020
Mar. 31, 2020
Jun. 30, 2019
Mar. 31, 2019
Jun. 30, 2020
Dec. 31, 2019
Dec. 31, 2018
Financing Receivable, Allowance for Credit Loss [Line Items]              
Gross receivables $ 3,599       $ 3,599 $ 3,865  
Unearned income (386)       (386) (425)  
Subtotal 3,213       3,213 3,440  
Residual values 0       0 0  
Allowance for doubtful accounts (143) $ (146) $ (93) $ (93) (143) (89) $ (92)
Finance receivables, net 3,070       3,070 3,351  
Less: Billed portion of finance receivables, net 116       116 111  
Less: Current portion of finance receivables not billed, net 1,046       1,046 1,158  
Finance receivables due after one year, net [1] 1,908       $ 1,908 $ 2,082  
Finance receivables lease portfolio -low - years         2 years    
Finance lease portfolio average maturity - high - years         3 years    
Charge-offs (8) (8) (11) (8)      
Credit Concentration Risk | Financing Receivable              
Financing Receivable, Allowance for Credit Loss [Line Items]              
Concentration risk (percentage)         4.50% 2.60%  
Europe              
Financing Receivable, Allowance for Credit Loss [Line Items]              
Subtotal 1,100       $ 1,100 $ 1,192  
Allowance for doubtful accounts (38) (40) (28) (28) $ (38) $ (19) $ (27)
Charge-offs $ (2) $ (4) $ (3) $ (3)      
[1] Allowances at June 30, 2020 determined in accordance with ASU 2016-13 adopted effective January 1, 2020 - refer to Notes 2, 8 and 9 for additional information.