XML 76 R50.htm IDEA: XBRL DOCUMENT v3.20.2
Revenue - Disaggregation of Revenue (Details) - USD ($)
$ in Millions
3 Months Ended 6 Months Ended
Jun. 30, 2020
Jun. 30, 2019
Jun. 30, 2020
Jun. 30, 2019
Disaggregation of Revenue [Line Items]        
Total Revenues $ 1,465 $ 2,263 $ 3,325 $ 4,443
Equipment        
Disaggregation of Revenue [Line Items]        
Total Revenues 310 504 635 952
Supplies, paper and other sales        
Disaggregation of Revenue [Line Items]        
Total Revenues 150 296 390 572
Maintenance agreements        
Disaggregation of Revenue [Line Items]        
Total Revenues 366 609 895 1,207
Service arrangements        
Disaggregation of Revenue [Line Items]        
Total Revenues 460 637 1,026 1,272
Rental and other        
Disaggregation of Revenue [Line Items]        
Total Revenues 123 156 264 316
Financing        
Disaggregation of Revenue [Line Items]        
Total Revenues 56 61 115 124
Sales        
Disaggregation of Revenue [Line Items]        
Total Revenues 460 800 1,025 1,524
Sales | Direct equipment lease        
Disaggregation of Revenue [Line Items]        
Total Revenues 111 150 237 284
Sales | Distributors & resellers        
Disaggregation of Revenue [Line Items]        
Total Revenues 136 333 359 648
Sales | Customer direct        
Disaggregation of Revenue [Line Items]        
Total Revenues 213 317 429 592
United States        
Disaggregation of Revenue [Line Items]        
Total Revenues 925 1,344 2,039 2,612
Europe        
Disaggregation of Revenue [Line Items]        
Total Revenues 356 584 837 1,184
Canada        
Disaggregation of Revenue [Line Items]        
Total Revenues 76 130 184 254
Other        
Disaggregation of Revenue [Line Items]        
Total Revenues $ 108 $ 205 $ 265 $ 393