10-Q

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

________________

FORM 10-Q

_______________

(Mark One)

x QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended: March 31, 2013

OR

o TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from                        to

Commission File Number 001-04471

XEROX CORPORATION

(Exact Name of Registrant as specified in its charter)

New York	16-0468020
(State or other jurisdiction of incorporation or organization)	(IRS Employer Identification No.)
P.O. Box 4505, 45 Glover Avenue Norwalk, Connecticut	06856-4505
(Address of principal executive offices)	(Zip Code)

(203) 968-3000

(Registrant’s telephone number, including area code)

_________________________________________________  

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes x No o

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files). Yes x No o

Indicate by a check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer or a smaller reporting company. See definitions of “large accelerated filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange Act.

Large accelerated filer x Accelerated filer o Non-accelerated filer o Smaller reporting company o

Indicate by a check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes o  No ý

Class	Outstanding at March 31, 2013
Common Stock, $1 par value	1,227,902,772 shares

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FORWARD-LOOKING STATEMENTS

This Quarterly Report on Form 10-Q and any exhibits to this Report may contain "forward-looking statements" as defined in the Private Securities Litigation Reform Act of 1995. The words “anticipate,” “believe,” “estimate,” “expect,” “intend,” “will,” “should” and similar expressions, as they relate to us, are intended to identify forward-looking statements. These statements reflect management's current beliefs, assumptions and expectations and are subject to a number of factors that may cause actual results to differ materially. These factors include but are not limited to: changes in economic conditions, political conditions, trade protection measures, licensing requirements and tax matters in the United States and in the foreign countries in which we do business; changes in foreign currency exchange rates; actions of competitors; our ability to obtain adequate pricing for our products and services and to maintain and improve cost efficiency of operations, including savings from restructuring actions; the risk that unexpected costs will be incurred; the risk that subcontractors, software vendors and utility and network providers will not perform in a timely, quality manner; our ability to recover capital investments; the risk that multi-year contracts with governmental entities could be terminated prior to the end of the contract term; the risk that our Services business could be adversely affected if we are unsuccessful in managing the ramp-up of new contracts; development of new products and services; our ability to protect our intellectual property rights; our ability to expand equipment placements; the risk that individually identifiable information of customers, clients and employees could be inadvertently disclosed or disclosed as a result of a breach of our security; interest rates, cost of borrowing and access to credit markets; reliance on third parties for manufacturing of products and provision of services; our ability to drive the expanded use of color in printing and copying; the outcome of litigation and regulatory proceedings to which we may be a party; and other factors that are set forth in the “Risk Factors” section, the “Legal Proceedings” section, the “Management's Discussion and Analysis of Financial Condition and Results of Operations” section and other sections of this Quarterly Report on Form 10-Q and our 2012 Annual Report on Form 10-K filed with the Securities and Exchange Commission. The Company assumes no obligation to update any forward-looking statements as a result of new information or future events or developments, except as required by law.

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XEROX CORPORATION

FORM 10-Q

March 31, 2013

TABLE OF CONTENTS

		Page
Part I — Financial Information
Item 1.	Financial Statements (Unaudited)
	Condensed Consolidated Statements of Income	3
	Condensed Consolidated Statements of Comprehensive Income	4
	Condensed Consolidated Balance Sheets	5
	Condensed Consolidated Statements of Cash Flows	6
	Notes to Condensed Consolidated Financial Statements	7
Item 2.	Management’s Discussion and Analysis of Financial Condition and Results of Operations	28
	Capital Resources and Liquidity	37
	Financial Risk Management	41
	Non-GAAP Financial Measures	42
Item 3.	Quantitative and Qualitative Disclosures About Market Risk	44
Item 4.	Controls and Procedures	44
Part II — Other Information
Item 1.	Legal Proceedings	44
Item 1A.	Risk Factors	44
Item 2.	Unregistered Sales of Equity Securities and Use of Proceeds	44
Item 6.	Exhibits	46
Signatures		47
Exhibit Index		48

For additional information about Xerox Corporation and access to our Annual Reports to Shareholders and SEC filings, free of charge, please visit our website at www.xerox.com/investor. Any information on or linked from the website is not incorporated by reference into this Form 10-Q.

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ITEM 1 — FINANCIAL STATEMENTS

XEROX CORPORATION

CONDENSED CONSOLIDATED STATEMENTS OF INCOME (UNAUDITED)

	Three Months Ended March 31,
(in millions, except per-share data)	2013			2012
Revenues
Sales	$	1,446		$	1,588
Outsourcing, maintenance and rentals	3,793			3,767
Financing	117			148
Total Revenues	5,356			5,503
Costs and Expenses
Cost of sales	948			1,052
Cost of outsourcing, maintenance and rentals	2,758			2,690
Cost of financing	43			53
Research, development and engineering expenses	154			173
Selling, administrative and general expenses	1,057			1,068
Restructuring and asset impairment charges	(7		)	17
Amortization of intangible assets	83			82
Other expenses, net	15			55
Total Costs and Expenses	5,051			5,190
Income before Income Taxes and Equity Income	305			313
Income tax expense	52			77
Equity in net income of unconsolidated affiliates	47			40
Net Income	300			276
Less: Net income attributable to noncontrolling interests	4			7
Net Income Attributable to Xerox	$	296		$	269
Basic Earnings per Share	$	0.24		$	0.20
Diluted Earnings per Share	$	0.23		$	0.19

The accompanying notes are an integral part of these Condensed Consolidated Financial Statements.

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XEROX CORPORATION

CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME (UNAUDITED)

	Three Months Ended March 31,
(in millions)	2013			2012
Net income	$	300		$	276
Less: Net income attributable to noncontrolling interest	4			7
Net Income Attributable to Xerox	296			269
Other Comprehensive (Loss) Income, Net(1):
Translation adjustments, net	(363		)	160
Unrealized losses, net	(8		)	(43		)
Changes in defined benefit plans, net	103			(54		)
Other Comprehensive (Loss) Income, Net	(268		)	63
Less: Other comprehensive income, net attributable to noncontrolling interests	—			1
Other Comprehensive (Loss) Income, Net Attributable to Xerox	(268		)	62
Comprehensive Income, Net	32			339
Less: Comprehensive income, net attributable to noncontrolling interests	4			8
Comprehensive Income, Net Attributable to Xerox	$	28		$	331

(1) Refer to Note 15 - Other Comprehensive Income for gross components of other comprehensive income, reclassification adjustments out of accumulated other comprehensive income and related tax effects.

The accompanying notes are an integral part of these Condensed Consolidated Financial Statements.

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XEROX CORPORATION

CONDENSED CONSOLIDATED BALANCE SHEETS (UNAUDITED)

(in millions, except share data in thousands)	March 31, 2013			December 31, 2012
Assets
Cash and cash equivalents	$	993		$	1,246
Accounts receivable, net	3,065			2,866
Billed portion of finance receivables, net	150			152
Finance receivables, net	1,741			1,836
Inventories	1,096			1,011
Other current assets	1,215			1,162
Total current assets	8,260			8,273
Finance receivables due after one year, net	3,213			3,325
Equipment on operating leases, net	520			535
Land, buildings and equipment, net	1,523			1,556
Investments in affiliates, at equity	1,332			1,381
Intangible assets, net	2,724			2,783
Goodwill	8,993			9,062
Deferred tax assets, long-term	697			763
Other long-term assets	2,303			2,337
Total Assets	$	29,565		$	30,015
Liabilities and Equity
Short-term debt and current portion of long-term debt	$	1,107		$	1,042
Accounts payable	1,656			1,913
Accrued compensation and benefits costs	786			741
Unearned income	448			438
Other current liabilities	1,630			1,776
Total current liabilities	5,627			5,910
Long-term debt	7,432			7,447
Pension and other benefit liabilities	2,876			2,958
Post-retirement medical benefits	894			909
Other long-term liabilities	741			778
Total Liabilities	17,570			18,002
Series A Convertible Preferred Stock	349			349
Common stock	1,228			1,239
Additional paid-in capital	5,560			5,622
Treasury stock, at cost	—			(104		)
Retained earnings	8,208			7,991
Accumulated other comprehensive loss	(3,495		)	(3,227		)
Xerox shareholders’ equity	11,501			11,521
Noncontrolling interests	145			143
Total Equity	11,646			11,664
Total Liabilities and Equity	$	29,565		$	30,015
Shares of common stock issued	1,227,903			1,238,696
Treasury stock	—			(14,924		)
Shares of common stock outstanding	1,227,903			1,223,772

The accompanying notes are an integral part of these Condensed Consolidated Financial Statements.

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XEROX CORPORATION

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (UNAUDITED)

	Three Months Ended March 31,
(in millions)	2013			2012
Cash Flows from Operating Activities:
Net income	$	300		$	276
Adjustments required to reconcile net income to cash flows from operating activities:
Depreciation and amortization	329			313
Provision for receivables	26			27
Provision for inventory	9			10
Undistributed equity in net income of unconsolidated affiliates	(47		)	(31		)
Stock-based compensation	31			31
Restructuring and asset impairment charges	(7		)	17
Payments for restructurings	(38		)	(39		)
Contributions to defined benefit pension plans	(45		)	(79		)
Increase in accounts receivable and billed portion of finance receivables	(363		)	(452		)
Collections of deferred proceeds from sales of receivables	115			96
Increase in inventories	(107		)	(34		)
Increase in equipment on operating leases	(59		)	(67		)
Decrease in finance receivables	96			164
Increase in other current and long-term assets	(99		)	(101		)
Decrease in accounts payable and accrued compensation	(94		)	(144		)
Decrease in other current and long-term liabilities	(66		)	(35		)
Net change in income tax assets and liabilities	17			43
Net change in derivative assets and liabilities	(47		)	21
Other operating, net	(38		)	(31		)
Net cash used in operating activities	(87		)	(15		)
Cash Flows from Investing Activities:
Cost of additions to land, buildings and equipment	(85		)	(91		)
Proceeds from sales of land, buildings and equipment	3			4
Cost of additions to internal use software	(22		)	(37		)
Acquisitions, net of cash acquired	(53		)	(87		)
Other investing, net	4			(3		)
Net cash used in investing activities	(153		)	(214		)
Cash Flows from Financing Activities:
Net proceeds on debt	57			998
Common stock dividends	(52		)	(57		)
Preferred stock dividends	(6		)	(6		)
Proceeds from issuances of common stock	22			7
Excess tax benefits from stock-based compensation	1			—
Payments to acquire treasury stock, including fees	(10		)	(50		)
Repurchases related to stock-based compensation	(10		)	—
Distributions to noncontrolling interests	(3		)	(57		)
Net cash (used in) provided by financing activities	(1		)	835
Effect of exchange rate changes on cash and cash equivalents	(12		)	6
(Decrease) increase in cash and cash equivalents	(253		)	612
Cash and cash equivalents at beginning of period	1,246			902
Cash and Cash Equivalents at End of Period	$	993		$	1,514

The accompanying notes are an integral part of these Condensed Consolidated Financial Statements.

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XEROX CORPORATION

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(in millions, except per-share data and where otherwise noted)

Note 1 – Basis of Presentation

References herein to “we,” “us,” “our,” the “Company” and “Xerox” refer to Xerox Corporation and its consolidated subsidiaries unless the context specifically requires otherwise.

We have prepared the accompanying unaudited Condensed Consolidated Financial Statements in accordance with the accounting policies described in our 2012 Annual Report to Shareholders, which is incorporated by reference in our 2012 Annual Report on Form 10-K (2012 Annual Report), and the interim reporting requirements of Form 10-Q. Accordingly, certain information and note disclosures normally included in our annual financial statements prepared in accordance with accounting principles generally accepted in the United States of America have been condensed or omitted. You should read these Condensed Consolidated Financial Statements in conjunction with the Consolidated Financial Statements included in our 2012 Annual Report.

In our opinion, all adjustments which are necessary for a fair statement of financial position, operating results and cash flows for the interim periods presented have been made. These adjustments consist of normal recurring items. Interim results of operations are not necessarily indicative of the results of the full year.

For convenience and ease of reference, we refer to the financial statement caption “Income before Income Taxes and Equity Income” as “pre-tax income.”

Note 2 – Recent Accounting Pronouncements

Presentation of Comprehensive Income:In February 2013, the FASB issued ASU 2013-02, Comprehensive Income (Topic 220) - Reporting of Amounts Reclassified Out of Accumulated Other Comprehensive Income, which requires an entity to provide additional information about the amounts reclassified out of Accumulated Other Comprehensive Income by component. This update was effective for us beginning January 1, 2013 and the additional information required by this ASU is included in Note 15 - Other Comprehensive Income.

Balance Sheet Offsetting:In December 2011, the FASB issued ASU 2011-11, Balance Sheet (Topic 210), Disclosures about Offsetting Assets and Liabilities. ASU 2011-11 requires entities to disclose both gross information and net information about both instruments and transactions eligible for offset in the Balance Sheet and instruments and transactions subject to an agreement similar to a master netting arrangement to enable users of their financial statements to understand the effects of offsetting and related arrangements on their financial position. In January 2013, the FASB issued ASU 2013-01 which limited the scope of this guidance to derivatives, repurchase type agreements and securities borrowing and lending transactions. The guidance from these updates was effective for our fiscal year beginning January 1, 2013. We currently report our derivative assets and liabilities on a gross basis in the Balance Sheet and none of our derivative instruments are subject to a master netting agreement. Accordingly, no additional disclosures were required upon adoption of these ASU's.

Cumulative Translation Adjustments:In March 2013, the FASB issued ASU 2013-05, "Parent's Accounting for the Cumulative Translation Adjustment upon Derecognition of Certain Subsidiaries or Groups of Assets within a Foreign Entity or of an Investment in a Foreign Entity." The objective of ASU 2013-05 is to resolve the diversity in practice regarding the release into net income of the cumulative translation adjustment upon derecognition of a subsidiary or group of assets within a foreign entity. We do not anticipate that the adoption of this standard will have a material impact on our financial condition or results of operations.

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Note 3 – Segment Reporting

Our reportable segments are aligned with how we manage the business and view the markets we serve. We report our financial performance based on the following two primary reportable segments – Services and Document Technology. Our Services segment operations involve delivery of a broad range of services including business process, document and IT outsourcing. Our Document Technology segment includes the sale and support of a broad range of document systems from entry level to high-end.

The Services segment is comprised of three outsourcing service offerings:

• Business Process Outsourcing (BPO)

• Document Outsourcing (which includes Managed Print Services) (DO)

• Information Technology Outsourcing (ITO)

Business process outsourcing services include service arrangements where we manage a customer’s business activity or process. Document outsourcing services include service arrangements that allow customers to streamline, simplify and digitize document-intensive business processes through automation and deployment of software applications and tools and the management of their printing needs. Document outsourcing services also include revenues from our partner print services offerings. Information technology outsourcing services include service arrangements where we manage a customer’s IT-related activities, such as application management and application development, data center operations or testing and quality assurance.

Our Document Technology segment includes the sale of products that share common technology, manufacturing and product platforms. Our products groupings range from:

• “Entry,” which includes A4 devices and desktop printers; to

• “Mid-range,” which includes A3 devices that generally serve workgroup environments in midsize to large enterprises and includes products that fall into the following market categories: Color 41+ ppm priced at less than $100K and Light Production 91+ ppm priced at less than $100K; to

• “High-end,” which includes production printing and publishing systems that generally serve the graphic communications marketplace and large enterprises.

Customers range from small and mid-sized businesses to large enterprises. Customers also include graphic communication enterprises as well as channel partners including distributors and resellers. Segment revenues reflect the sale of document systems and supplies, technical services and product financing.

The segment classified as Other includes several units, none of which meet the thresholds for separate segment reporting. This group primarily includes Global Paper and Supplies Distribution Group (predominantly paper sales), licensing revenues, GIS network integration solutions and electronic presentation systems and non-allocated Corporate items including non-financing interest, as well as other items included in Other expenses, net.

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Operating segment revenues and profitability were as follows:

	Three Months Ended March 31,
	Segment Revenue		Segment Profit (Loss)
2013
Services	$	2,920	$	273
Document Technology	2,135		187
Other	301		(65		)
Total	$	5,356	$	395
2012
Services	$	2,821	$	263
Document Technology	2,338		245
Other	344		(52		)
Total	$	5,503	$	456

	Three Months Ended March 31,
Reconciliation to Pre-tax Income	2013			2012
Segment Profit	$	395		$	456
Reconciling items:
Restructuring and asset impairment charges	7			(17		)
Restructuring charges of Fuji Xerox	(4		)	(4		)
Amortization of intangible assets	(83		)	(82		)
Litigation matters (Q1 2013 only)	37			—
Equity in net income of unconsolidated affiliates	(47		)	(40		)
Pre-tax Income	$	305		$	313

Note 4 – Acquisitions

In February 2013, we acquired Impika, a leader in the design, manufacture and sale of production inkjet printing solutions used for industrial, commercial, security, label and package printing for approximately $53 in cash. Impika, which is based in Aubagne, France, offers a portfolio of aqueous (water-based) inkjet presses based on proprietary technology. Through the addition of Impika's aqueous technology to our offerings, we expect to go to market with the industry's broadest range of digital presses, strengthening our leadership in digital color production printing. Impika is included in our Document Technology segment.

The operating results of this acquisition are not material to our financial statements and are included within our results from the respective acquisition date. The purchase price was allocated primarily to intangible assets and goodwill based on third-party valuations and management’s estimates.

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Note 5 – Accounts Receivable, Net

Accounts receivable, net were as follows:

	March 31, 2013			December 31, 2012
Amounts billed or billable	$	2,825		$	2,639
Unbilled amounts	349			335
Allowance for doubtful accounts	(109		)	(108		)
Accounts Receivable, Net	$	3,065		$	2,866

Unbilled amounts include amounts associated with percentage-of-completion accounting and other earned revenues not currently billable due to contractual provisions. Amounts to be invoiced in the subsequent month for current services provided are included in amounts billable, and at March 31, 2013 and December 31, 2012 were approximately $1,027 and $1,049, respectively.

We perform ongoing credit evaluations of our customers and adjust credit limits based upon customer payment history and current creditworthiness. The allowance for uncollectible accounts receivables is determined principally on the basis of past collection experience as well as consideration of current economic conditions and changes in our customer collection trends.

Accounts Receivable Sales Arrangements

Accounts receivable sales arrangements are utilized in the normal course of business as part of our cash and liquidity management. We have facilities in the U.S., Canada and several countries in Europe that enable us to sell certain accounts receivable without recourse to third-parties. The accounts receivables sold are generally short-term trade receivables with payment due dates of less than 60 days.

All of our arrangements involve the sale of our entire interest in groups of accounts receivables for cash. In most instances a portion of the sales proceeds are held back by the purchaser and payment is deferred until collection of the related receivables sold. Such holdbacks are not considered legal securities nor are they certificated. We report collections on such receivables as operating cash flows in the Condensed Consolidated Statements of Cash Flows because such receivables are the result of an operating activity and the associated interest rate risk is de minimis due to its short-term nature. Our risk of loss following the sales of accounts receivable is limited to the outstanding deferred purchase price receivable. These receivables are included in the caption “Other current assets” in the accompanying Condensed Consolidated Balance Sheets and were $115 and $116 at March 31, 2013 and December 31, 2012, respectively.

Under most of the arrangements, we continue to service the sold accounts receivable. When applicable, a servicing liability is recorded for the estimated fair value of the servicing. The amounts associated with the servicing liability were not material.

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Of the accounts receivable sold and derecognized from our balance sheet, $768 and $766 remained uncollected as of March 31, 2013 and December 31, 2012, respectively. Accounts receivables sales were as follows:

	Three Months Ended March 31,
	2013		2012
Accounts receivable sales	$	854	$	875
Deferred proceeds	115		147
Loss on sales of accounts receivable	4		6
Estimated increase (decrease) to operating cash flows(1)	16		(68		)

__________________________

(1) Represents the difference between current and prior year fourth quarter receivable sales adjusted for the effects of: (i) the deferred proceeds, (ii) collections prior to the end of the quarter and (iii) currency.

Note 6 - Finance Receivables, Net

Sale of Finance Receivables

In 2012, we sold our entire interest in a group of U.S. lease finance receivables from our Document Technology segment with a net carrying value of $682 to a third-party financial institution for cash proceeds of $630 and a beneficial interest from the purchaser of $101. As of March 31, 2013, the principal value of the receivables sold and derecognized from our balance sheet was $575 (sales value of approximately $633).

The ultimate purchaser has no recourse to our other assets for the failure of customers to pay principal and interest when due beyond our beneficial interest of which $42 and $61 is included in “Other current assets” and “Other long-term assets”, respectively, in the accompanying Condensed Consolidated Balance Sheets at March 31, 2013. The beneficial interest is held by a bankruptcy-remote subsidiary and therefore is not available to satisfy any of our creditor obligations. We report collections on the beneficial interest as operating cash flows in the Condensed Consolidated Statements of Cash Flows because such beneficial interests are the result of an operating activity and the associated interest rate risk is de minimis considering it has a weighted average life of less than 2 years. Collections on the beneficial interest were approximately $2 for the three months ended March 31, 2013.

Finance Receivables – Allowance for Credit Losses and Credit Quality

Finance receivables include sales-type leases, direct financing leases and installment loans. Our finance receivable portfolios are primarily in the U.S., Canada and Europe. We generally establish customer credit limits and estimate the allowance for credit losses on a country or geographic basis. Our policy and methodology used to establish our allowance for doubtful accounts has been consistently applied over all periods presented.

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The following table is a rollforward of the allowance for doubtful finance receivables as well as the related investment in finance receivables:

Allowance for Credit Losses:	United States			Canada			Europe			Other(3)		Total
Balance at December 31, 2012	$	50		$	31		$	85		$	4	$	170
Provision	2			2			9			—		13
Charge-offs	(2		)	(4		)	(15		)	—		(21		)
Recoveries and other(1)	1			—			(3		)	—		(2		)
Balance at March 31, 2013	51			29			76			4		160
Finance receivables as of March 31, 2013 collectively evaluated for impairment(2)	$	1,991		$	756		$	2,304		$	211	$	5,262
Balance at December 31, 2011	$	75		$	33		$	91		$	2	$	201
Provision	2			1			12			—		15
Charge-offs	(4		)	(3		)	(12		)	—		(19		)
Recoveries and other(1)	1			2			2			1		6
Balance at March 31, 2012	74			33			93			3		203
Finance receivables as of March 31, 2012 collectively evaluated for impairment(2)	$	2,889		$	829		$	2,614		$	136	$	6,468

_____________________________

(1) Includes the impacts of foreign currency translation and adjustments to reserves necessary to reflect events of non-payment such as customer accommodations and contract terminations.

(2) Total Finance receivables exclude residual values of $2 and $5, and the allowance for credit losses of $160 and $203 at March 31, 2013 and 2012, respectively.

(3) Includes developing market countries and smaller units.

We evaluate our customers based on the following credit quality indicators:

• Investment grade: This rating includes accounts with excellent to good business credit, asset quality and the capacity to meet financial obligations. These customers are less susceptible to adverse effects due to shifts in economic conditions or changes in circumstance. The rating generally equates to a Standard & Poors (S&P) rating of BBB- or better. Loss rates in this category are normally minimal at less than 1%.

• Non-investment grade: This rating includes accounts with average credit risk that are more susceptible to loss in the event of adverse business or economic conditions. This rating generally equates to a BB S&P rating. Although we experience higher loss rates associated with this customer class, we believe the risk is somewhat mitigated by the fact that our leases are fairly well dispersed across a large and diverse customer base. In addition, the higher loss rates are largely offset by the higher rates of return we obtain on such leases. Loss rates in this category are generally in the range of 2% to 4%.

• Substandard: This rating includes accounts that have marginal credit risk such that the customer’s ability to make repayment is impaired or may likely become impaired. We use numerous strategies to mitigate risk including higher rates of interest, prepayments, personal guarantees and etc. Accounts in this category include customers who were downgraded during the term of the lease from investment and non-investment grade status when the lease was originated. Accordingly, there is a distinct possibility for a loss of principal and interest or customer default. The loss rates in this category are around 10%.

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Credit quality indicators are updated at least annually and the credit quality of any given customer can change during the life of the portfolio. Details about our finance receivables portfolio based on industry and credit quality indicators are as follows:

	March 31, 2013								December 31, 2012
	Investment Grade		Non-investment Grade		Substandard		Total Finance Receivables		Investment Grade		Non-investment Grade		Substandard		Total Finance Receivables
Finance and other services	$	259	$	150	$	65	$	474	$	252	$	147	$	59	$	458
Government and education	722		15		5		742		750		15		4		769
Graphic arts	103		80		123		306		92		90		137		319
Industrial	113		40		16		169		115		31		17		163
Healthcare	105		26		21		152		109		37		14		160
Other	72		33		43		148		70		39		34		143
Total United States	1,374		344		273		1,991		1,388		359		265		2,012
Finance and other services	140		111		35		286		151		116		40		307
Government and education	109		11		2		122		117		10		2		129
Graphic arts	38		33		27		98		37		34		30		101
Industrial	65		40		24		129		66		40		29		135
Other	71		39		11		121		75		43		11		129
Total Canada	423		234		99		756		446		243		112		801
France	266		286		121		673		274		294		134		702
U.K./Ireland	194		142		46		382		215		155		50		420
Central(1)	283		426		48		757		315		445		56		816
Southern(2)	127		209		68		404		139		230		73		442
Nordics(3)	45		40		3		88		49		36		9		94
Total Europe	915		1,103		286		2,304		992		1,160		322		2,474
Other	160		45		6		211		148		39		7		194
Total	$	2,872	$	1,726	$	664	$	5,262	$	2,974	$	1,801	$	706	$	5,481

_____________________________

(1) Switzerland, Germany, Austria, Belgium and Holland.

(2) Italy, Greece, Spain and Portugal.

(3) Sweden, Norway, Denmark and Finland.

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The aging of our billed finance receivables is based upon the number of days an invoice is past due and is as follows:

	March 31, 2013
	Current			31-90 Days Past Due		>90 Days Past Due		Total Billed Finance Receivables		Unbilled Finance Receivables		Total Finance Receivables		Finance Receivables >90 Days and Accruing
Finance and other services	$	12		$	2	$	1	$	15	$	459	$	474	$	12
Government and education	20			5		3		28		714		742		31
Graphic arts	15			1		—		16		290		306		6
Industrial	5			1		1		7		162		169		6
Healthcare	4			1		1		6		146		152		6
Other	5			1		—		6		142		148		4
Total United States	61			11		6		78		1,913		1,991		65
Canada	4			3		1		8		748		756		30
France	8			1		3		12		661		673		50
U.K./Ireland	(1		)	1		2		2		380		382		6
Central(1)	3			3		4		10		747		757		28
Southern(2)	24			5		13		42		362		404		65
Nordics(3)	1			—		—		1		87		88		—
Total Europe	35			10		22		67		2,237		2,304		149
Other	5			1		1		7		204		211		—
Total	$	105		$	25	$	30	$	160	$	5,102	$	5,262	$	244
	December 31, 2012
	Current			31-90 Days Past Due		>90 Days Past Due		Total Billed Finance Receivables		Unbilled Finance Receivables		Total Finance Receivables		Finance Receivables >90 Days and Accruing
Finance and other services	$	12		$	3	$	2	$	17	$	441	$	458	$	18
Government and education	21			5		3		29		740		769		42
Graphic arts	16			1		1		18		301		319		12
Industrial	5			2		1		8		155		163		6
Healthcare	6			2		1		9		151		160		9
Other	5			1		1		7		136		143		6
Total United States	65			14		9		88		1,924		2,012		93
Canada	2			3		2		7		794		801		30
France	—			5		1		6		696		702		22
U.K./Ireland	2			—		2		4		416		420		2
Central(1)	3			2		4		9		807		816		30
Southern(2)	20			8		14		42		400		442		72
Nordics(3)	1			—		—		1		93		94		—
Total Europe	26			15		21		62		2,412		2,474		126
Other	2			1		—		3		191		194		—
Total	$	95		$	33	$	32	$	160	$	5,321	$	5,481	$	249

 _____________________________

(1) Switzerland, Germany, Austria, Belgium and Holland.

(2) Italy, Greece, Spain and Portugal.

(3) Sweden, Norway, Denmark and Finland.

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Note 7 – Inventories

The following is a summary of Inventories by major category:

	March 31, 2013		December 31, 2012
Finished goods	$	904	$	844
Work-in-process	69		61
Raw materials	123		106
Total Inventories	$	1,096	$	1,011

Note 8 – Investment in Affiliates, at Equity

Our equity in net income of our unconsolidated affiliates was as follows:

	Three Months Ended March 31,
	2013		2012
Fuji Xerox	$	44	$	37
Other investments	3		3
Total Equity in Net Income of Unconsolidated Affiliates	$	47	$	40

Fuji Xerox

Equity in net income of Fuji Xerox is affected by certain adjustments required to reflect the deferral of profit associated with intercompany sales. These adjustments may result in recorded equity income that is different from that implied by our 25% ownership interest.

Condensed financial data of Fuji Xerox was as follows:

	Three Months Ended March 31,
	2013		2012
Summary of Operations:
Revenues	$	3,028	$	3,330
Costs and expenses	2,784		3,084
Income before income taxes	244		246
Income tax expense	61		97
Net Income	183		149
Less: Net income – noncontrolling interests	1		1
Net Income – Fuji Xerox	$	182	$	148
Weighted Average Exchange Rate(1)	92.64		79.72

_____________________________

(1) Represents Yen/U.S. Dollar exchange rate used to translate.

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Note 9 – Restructuring Programs

During the three months ended March 31, 2013, we recorded net restructuring credits of $7, primarily resulting from reversals for changes in estimated reserves from prior period initiatives.

Information related to restructuring program activity during the three months ended March 31, 2013 is outlined below:

	Severance and Related Costs			Lease Cancellation and Other Costs			Asset Impairments(2)		Total
Balance December 31, 2012	$	123		$	7		$	—	$	130
Restructuring provision	1			—			—		1
Reversals of prior accruals	(8		)	—			—		(8		)
Net current period credits(1)	(7		)	—			—		(7		)
Charges against reserve and currency	(36		)	(1		)	—		(37		)
Balance at March 31, 2013	$	80		$	6		$	—	$	86

_____________________________

(1) Represents net amount recognized within the Condensed Consolidated Statements of Income for the period shown.

(2) Charges associated with asset impairments represent the write-down of the related assets to their new cost basis and are recorded concurrently with the recognition of the provision.

Reconciliation to the Condensed Consolidated Statements of Cash Flows:

	Three Months Ended March 31,
	2013			2012
Charges against reserve	$	(37	)	$	(39	)
Asset impairment	—			2
Effects of foreign currency and other non-cash items	(1		)	(2		)
Restructuring Cash Payments	$	(38	)	$	(39	)

The following table summarizes the total amount of costs incurred in connection with these restructuring programs by segment:

	Three Months Ended March 31,
	2013			2012
Services	$	(2	)	$	3
Document Technology	(5		)	17
Other	—			(3		)
Total Net Restructuring Charges	$	(7	)	$	17

We expect to incur additional restructuring charges of approximately $35 in the second quarter of 2013 for actions and initiatives which have not yet been finalized.

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Note 10 – Debt

Interest Expense and Income

Interest expense and interest income were as follows:

	Three Months Ended March 31,
	2013		2012
Interest expense(1)	$	104	$	109
Interest income(2)	120		151

____________________________

(1) Includes Equipment financing interest, as well as non-financing interest expense that is included in Other expenses, net in the Condensed Consolidated Statements of Income.

(2) Includes Finance income, as well as other interest income that is included in Other expenses, net in the Condensed Consolidated Statements of Income.

Net Proceeds (Payments) on Debt

Net proceeds on debt as shown on the Condensed Consolidated Statements of Cash Flows was as follows: 

	Three Months Ended March 31,
	2013			2012
Net proceeds (payments) on short-term debt	$	36		$	(97	)
Proceeds from issuance of long-term debt	25			1,404
Payments on long-term debt	(4		)	(309		)
Net Proceeds on Debt	$	57		$	998

Note 11 – Financial Instruments

Interest Rate Risk Management

We may use interest rate swap agreements to manage our interest rate exposure and to achieve a desired proportion of variable and fixed rate debt. These derivatives may be designated as fair value hedges or cash flow hedges depending on the nature of the risk being hedged.

At March 31,2013 and December 31, 2012, we did not have any interest rate swaps outstanding.

Foreign Exchange Risk Management

We are a global company that is exposed to foreign currency exchange rate fluctuations in the normal course of our business. As a part of our foreign exchange risk management strategy, we use derivative instruments, primarily forward contracts and purchase option contracts, to hedge the following foreign currency exposures, thereby reducing volatility of earnings or protecting fair values of assets and liabilities:

• Foreign currency-denominated assets and liabilities

• Forecasted purchases and sales in foreign currency

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Summary of Foreign Exchange Hedging Positions

At March 31, 2013, we had outstanding forward exchange and purchased option contracts with gross notional values of $2,238, which is reflective of the amounts that are normally outstanding at any point during the year. Approximately 72% of these contracts mature within three months, 16% in three to six months and 12% in six to twelve months.

The following is a summary of the primary hedging positions and corresponding fair values as of March 31, 2013:

Currency Hedged (Buy/Sell)	Gross Notional Value		Fair  Value Asset (Liability)(1)
U.S. Dollar/Euro	$	493	$	11
Japanese Yen/U.S. Dollar	486		(37		)
Japanese Yen/Euro	359		(17		)
Euro/U.K. Pound Sterling	183		(3		)
U.K. Pound Sterling/Euro	149		3
Canadian Dollar/Euro	98		—
Mexican Peso/U.S. Dollar	72		3
Euro/U.S. Dollar	51		(1		)
Indian Rupee/U.S. Dollar	51		2
Philippine Peso/U.S. Dollar	39		—
Euro/Peruvian Nuevo Sol	23		(1		)
U.S. Dollar/Canadian Dollar	22		—
Euro/Swiss Franc	22		—
Swedish Krona/Euro	22		—
All Other	168		—
Total Foreign Exchange Hedging	$	2,238	$	(40	)

_____________________________

(1) Represents the net receivable (payable) amount included in the Condensed Consolidated Balance Sheet at March 31, 2013.

Foreign Currency Cash Flow Hedges

We designate a portion of our foreign currency derivative contracts as cash flow hedges of our foreign currency-denominated inventory purchases, sales and expenses. No amount of ineffectiveness was recorded in the Condensed Consolidated Statements of Income for these designated cash flow hedges and all components of each derivative’s gain or loss was included in the assessment of hedge effectiveness. The net liability fair value of these contracts was $48 as of both March 31, 2013 and December 31, 2012.

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Summary of Derivative Instruments Fair Value

The following table provides a summary of the fair value amounts of our derivative instruments:

Designation of Derivatives	Balance Sheet Location	March 31, 2013			December 31, 2012
Derivatives Designated as Hedging Instruments
Foreign exchange contracts – forwards	Other current assets	$	11		$	3
	Other current liabilities	(59		)	(51		)
	Net Designated Derivative Liability	$	(48	)	$	(48	)
Derivatives NOT Designated as Hedging Instruments
Foreign exchange contracts – forwards	Other current assets	$	14		$	8
	Other current liabilities	(6		)	(31		)
	Net Undesignated Derivative Asset (Liability)	$	8		$	(23	)
Summary of Derivatives	Total Derivative Assets	$	25		$	11
	Total Derivative Liabilities	(65		)	(82		)
	Net Derivative Liability	$	(40	)	$	(71	)

Summary of Derivative Instruments Gains (Losses)

Derivative gains and (losses) affect the income statement based on whether such derivatives are designated as hedges of underlying exposures. The following is a summary of derivative gains and (losses).

Designated Derivative Instruments Gains (Losses)

The following tables provide a summary of gains (losses) on derivative instruments:

Derivatives in Cash Flow Hedging Relationships	Derivative Gain (Loss) Recognized in OCI (Effective Portion) Three Months Ended March 31,						Location of Derivative Gain (Loss) Reclassified from AOCI into Income (Effective Portion)	Gain (Loss) Reclassified from AOCI to Income (Effective Portion) Three Months Ended March 31,
	2013			2012				2013			2012
Foreign exchange contracts – forwards	$	(34	)	$	(44	)	Cost of sales	$	(17	)	$	16

No amount of ineffectiveness was recorded in the Condensed Consolidated Statements of Income for these designated cash flow hedges and all components of each derivative’s gain or (loss) was included in the assessment of hedge effectiveness. In addition, no amount was recorded for an underlying exposure that did not occur or was not expected to occur.

At March 31, 2013, net after-tax losses of $45 were recorded in accumulated other comprehensive loss associated with our cash flow hedging activity. The entire balance is expected to be reclassified into net income within the next 12 months, providing an offsetting economic impact against the underlying anticipated transactions.

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Non-Designated Derivative Instruments Gains (Losses)

Non-designated derivative instruments are primarily instruments used to hedge foreign currency-denominated assets and liabilities. They are not designated as hedges since there is a natural offset for the re-measurement of the underlying foreign currency-denominated asset or liability.

The following table provides a summary of gains (losses) on non-designated derivative instruments:

Derivatives NOT Designated as Hedging Instruments		Three Months Ended March 31,
	Location of Derivative Gain (Loss)	2013			2012
Foreign exchange contracts – forwards	Other expense – Currency losses, net	$	(15	)	$	(18	)

During the three months ended March 31, 2013 and 2012, we recorded Total currency gains, net of $4 and $0, respectively. Currency gains, net includes the mark-to-market adjustments of the derivatives not designated as hedging instruments and the related cost of those derivatives, as well as the re-measurement of foreign currency-denominated assets and liabilities.

Note 12 – Fair Value of Financial Assets and Liabilities

The following table represents assets and liabilities measured at fair value on a recurring basis. The basis for the measurement at fair value in all cases is Level 2 – Significant Other Observable Inputs.

	March 31, 2013		December 31, 2012
Assets:
Foreign exchange contracts-forwards	$	25	$	11
Deferred compensation investments in cash surrender life insurance	80		77
Deferred compensation investments in mutual funds	25		23
Total	$	130	$	111
Liabilities:
Foreign exchange contracts-forwards	$	65	$	82
Deferred compensation plan liabilities	113		110
Total	$	178	$	192

We utilize the income approach to measure the fair value for our derivative assets and liabilities. The income approach uses pricing models that rely on market observable inputs such as yield curves, currency exchange rates and forward prices, and therefore are classified as Level 2.

Fair value for our deferred compensation plan investments in Company-owned life insurance is reflected at cash surrender value. Fair value for our deferred compensation plan investments in mutual funds is based on quoted market prices for actively traded investments similar to those held by the plan. Fair value for deferred compensation plan liabilities is based on the fair value of investments corresponding to employees’ investment selections, based on quoted prices for similar assets in actively traded markets.

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Summary of Other Financial Assets and Liabilities Not Measured at Fair Value on a Recurring Basis

The estimated fair values of our other financial assets and liabilities not measured at fair value on a recurring basis were as follows:

	March 31, 2013				December 31, 2012
	Carrying Amount		Fair Value		Carrying Amount		Fair Value
Cash and cash equivalents	$	993	$	993	$	1,246	$	1,246
Accounts receivable, net	3,065		3,065		2,866		2,866
Short-term debt	1,107		1,104		1,042		1,051
Long-term debt	7,432		8,013		7,447		8,040

The fair value amounts for Cash and cash equivalents and Accounts receivable, net, approximate carrying amounts due to the short maturities of these instruments. The fair value of Short- and Long-term debt was estimated based on quoted market prices for publicly-traded securities or on the current rates offered to us for debt of similar maturities. The difference between the fair value and the carrying value represents the theoretical net premium or discount we would pay or receive to retire all debt at such date.

Note 13 – Employee Benefit Plans

The components of Net periodic benefit cost and other changes in plan assets and benefit obligations were as follows:

	Pension Benefits												Retiree Health
	U.S. Plans						Non-U.S. Plans
	Three Months Ended March 31,												Three Months Ended March 31,
	2013			2012			2013			2012			2013			2012
Components of Net Periodic Benefit Costs:
Service cost	$	2		$	30		$	22		$	21		$	2		$	2
Interest cost	37			47			64			68			9			11
Expected return on plan assets	(44		)	(53		)	(77		)	(76		)	—			—
Recognized net actuarial loss	7			14			19			13			1			—
Amortization of prior service credit	—			(6		)	—			—			(11		)	(10		)
Recognized settlement loss	48			16			—			—			—			—
Defined Benefit Plans	50			48			28			26			1			3
Defined contribution plans	19			8			7			8			—			—
Net Periodic Benefit Cost	69			56			35			34			1			3
Other changes in plan assets and benefit obligations recognized in Other Comprehensive Income:
Net actuarial gain	—			—			—			(1		)	—			—
Amortization of prior service credit	—			6			—			—			11			10
Amortization of net actuarial loss	(55		)	(30		)	(19		)	(13		)	(1		)	—
Total Recognized in Other Comprehensive Income(1)	(55		)	(24		)	(19		)	(14		)	10			10
Total Recognized in Net Periodic Benefit Cost and Other Comprehensive Income	$	14		$	32		$	16		$	20		$	11		$	13

_____________________________

(1) Amounts represent the pre-tax effect included within Other comprehensive income. Refer to Note 15 - Other Comprehensive Income for related tax effects and the after-tax amounts.

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Contributions:During the three months ended March 31, 2013, we made cash contributions of $45 ($7 U.S. and $38 Non-U.S.) and $22 to our defined benefit pension plans and retiree health benefit plans, respectively. We presently anticipate additional cash contributions of $150 ($19 U.S. and $131 Non-U.S.) to our defined benefit pension plans and $58 to our retiree health benefit plans in 2013 for total full-year cash contributions of approximately $195 ($26 U.S. and $169 Non-U.S.) and $80, respectively.

Note 14 – Shareholders’ Equity

	Common Stock			Additional Paid-in Capital			Treasury Stock			Retained Earnings			AOCL(1)			Xerox Shareholders’ Equity			Non- controlling Interests			Total Equity
Balance at December 31, 2012	$	1,239		$	5,622		$	(104	)	$	7,991		$	(3,227	)	$	11,521		$	143		$	11,664
Comprehensive income (loss), net	—			—			—			296			(268		)	28			4			32
Cash dividends declared- common stock(2)	—			—			—			(73		)	—			(73		)	—			(73		)
Cash dividends declared - preferred stock(3)	—			—			—			(6		)	—			(6		)	—			(6		)
Stock option and incentive plans, net	5			36			—			—			—			41			—			41
Payments to acquire treasury stock, including fees	—			—			(10		)	—			—			(10		)	—			(10		)
Cancellation of treasury stock	(16		)	(98		)	114			—			—			—			—			—
Distributions to noncontrolling interests	—			—			—			—			—			—			(2		)	(2		)
Balance at March 31, 2013	$	1,228		$	5,560		$	—		$	8,208		$	(3,495	)	$	11,501		$	145		$	11,646

	Common Stock			Additional Paid-in Capital			Treasury Stock			Retained Earnings			AOCL(1)			Xerox Shareholders’ Equity			Non- controlling Interests			Total Equity
Balance at December 31, 2011	$	1,353		$	6,317		$	(124	)	$	7,046		$	(2,716	)	$	11,876		$	149		$	12,025
Comprehensive income, net	—			—			—			269			62			331			8			339
Cash dividends declared-common stock(2)	—			—			—			(59		)	—			(59		)	—			(59		)
Cash dividends declared-preferred stock(3)	—			—			—			(6		)	—			(6		)	—			(6		)
Contribution of common stock to U.S. pension plan(4)	15			115			—			—			—			130			—			130
Stock option and incentive plans, net	1			36			—			—			—			37			—			37
Payments to acquire treasury stock, including fees	—			—			(50		)	—			—			(50		)	—			(50		)
Cancellation of treasury stock	(21		)	(150		)	171			—			—			—			—			—
Distributions to noncontrolling interests	—			—			—			—			—			—			(25		)	(25		)
Balance at March 31, 2012	$	1,348		$	6,318		$	(3	)	$	7,250		$	(2,654	)	$	12,259		$	132		$	12,391

_____________________________

(1) Refer to Note 15 - Other Comprehensive Income for components of AOCL.

(2) Cash dividends declared on common stock of $0.0575 per share in the first quarter of 2013 and $0.0425 per share in first quarter of 2012.

(3) Cash dividends declared on preferred stock of $20.00 per share in the first quarter of 2013 and 2012.

(4) Refer to Note 13 - Employee Benefit Plans for additional information.

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Treasury Stock

The following is a summary of the purchases of common stock made during the three months ended March 31, 2013 under our authorized stock repurchase programs (shares in thousands):

	Shares		Amount
December 31, 2012	14,924		$	104
Purchases (1)	1,360		10
Cancellations	(16,284	)	(114		)
March 31, 2013	—		$	—

____________________________

(1) Includes associated fees.

Note 15 - Other Comprehensive Income

Other Comprehensive Income is comprised of the following:

	Three Months Ended March 31, 2013						Three Months Ended March 31, 2012
	Pre-tax			Net of Tax			Pre-tax			Net of Tax
Translation Adjustments (Losses) Gains	$	(363	)	$	(363	)	$	153		$	160
Unrealized (Losses) Gains:
Changes in fair value of cash flow hedges - losses	(34		)	(22		)	(44		)	(31		)
Changes in cash flow hedges reclassed to earnings(1)	17			12			(16		)	(12		)
Other	2			2			—			—
Net Unrealized Losses	(15		)	(8		)	(60		)	(43		)
Defined Benefit Plans Gains (Losses):
Net actuarial gain	—			—			1			1
Prior service amortization(2)	(11		)	(7		)	(16		)	(10		)
Actuarial loss amortization(2)	75			49			43			29
Fuji Xerox changes in defined benefit plans, net(3)	(16		)	(16		)	(30		)	(30		)
Other(4)	77			77			(43		)	(44		)
Change in Defined Benefit Plans Gains (Losses)	125			103			(45		)	(54		)
Other Comprehensive (Loss) Income	(253		)	(268		)	48			63
Less: Other comprehensive income attributable to noncontrolling interests	—			—			1			1
Other Comprehensive (Loss) Income Attributable to Xerox	$	(253	)	$	(268	)	$	47		$	62

_____________________________

(1) Reclassified to Cost of sales - refer to Note 11 - Financial Instruments for additional information regarding our cash flow hedges.

(2) Reclassified to Total Net Periodic Benefit Cost - refer to Note 13 - Employee Benefit Plans for additional information.

(3) Represents our share of Fuji Xerox's benefit plan changes.

(4) Primarily represents currency impact on cumulative amount of benefit plan net actuarial losses and prior service credits included in AOCL.

Accumulated Other Comprehensive Loss (AOCL)

AOCL is comprised of the following:

	March 31, 2013			December 31, 2012
Cumulative translation adjustments	$	(1,189	)	$	(826	)
Benefit plans net actuarial losses and prior service credits(1)	(2,261		)	(2,364		)
Other unrealized losses, net	(45		)	(37		)
Total Accumulated Other Comprehensive Loss Attributable to Xerox	$	(3,495	)	$	(3,227	)

_____________________________

(1) Includes our share of Fuji Xerox.

Note 16 – Earnings per Share

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The following table sets forth the computation of basic and diluted earnings per share of common stock (shares in thousands):

	Three Months Ended March 31,
	2013			2012
Basic Earnings per Share:
Net income attributable to Xerox	$	296		$	269
Accrued dividends on preferred stock	(6		)	(6		)
Adjusted Net Income Available to Common Shareholders	$	290		$	263
Weighted-average common shares outstanding	1,225,271			1,337,397
Basic Earnings per Share	$	0.24		$	0.20
Diluted Earnings per Share:
Net income attributable to Xerox	$	296		$	269
Accrued dividends on preferred stock	—			(6		)
Adjusted Net Income Available to Common Shareholders	$	296		$	263
Weighted-average common shares outstanding	1,225,271			1,337,397
Common shares issuable with respect to:
Stock options	4,854			7,143
Restricted stock and performance shares	21,372			22,349
Convertible preferred stock	26,966			—
Convertible securities	1,992			1,992
Adjusted Weighted Average Common Shares Outstanding	1,280,455			1,368,881
Diluted Earnings per Share	$	0.23		$	0.19
The following securities were not included in the computation of diluted earnings per share because to do so would have been anti-dilutive (shares in thousands):
Stock options	25,230			41,543
Restricted stock and performance shares	18,412			20,466
Convertible preferred stock	—			26,966
Total Anti-dilutive Securities	43,642			88,975
Dividends per Common Share	$	0.0575		$	0.0425

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Note 17 – Contingencies and Litigation

Legal Matters

As more fully discussed below, we are involved in a variety of claims, lawsuits, investigations and proceedings concerning securities law, intellectual property law, environmental law, employment law and the Employee Retirement Income Security Act (ERISA). We determine whether an estimated loss from a contingency should be accrued by assessing whether a loss is deemed probable and can be reasonably estimated. We assess our potential liability by analyzing our litigation and regulatory matters using available information. We develop our views on estimated losses in consultation with outside counsel handling our defense in these matters, which involves an analysis of potential results, assuming a combination of litigation and settlement strategies. Should developments in any of these matters cause a change in our determination as to an unfavorable outcome and result in the need to recognize a material accrual, or should any of these matters result in a final adverse judgment or be settled for significant amounts, they could have a material adverse effect on our results of operations, cash flows and financial position in the period or periods in which such change in determination, judgment or settlement occurs.

Brazil Tax and Labor Contingencies

Our Brazilian operations are involved in various litigation matters and have received or been the subject of numerous governmental assessments related to indirect and other taxes, as well as disputes associated with former employees and contract labor. The tax matters, which comprise a significant portion of the total contingencies, principally relate to claims for taxes on the internal transfer of inventory, municipal service taxes on rentals and gross revenue taxes. We are disputing these tax matters and intend to vigorously defend our position. Based on the opinion of legal counsel and current reserves for those matters deemed probable of loss, we do not believe that the ultimate resolution of these matters will materially impact our results of operations, financial position or cash flows.

The labor matters principally relate to claims made by former employees and contract labor for the equivalent payment of all social security and other related labor benefits, as well as consequential tax claims, as if they were regular employees. As of March 31, 2013, the total amounts related to the unreserved portion of the tax and labor contingencies, inclusive of any related interest, amounted to approximately $1,063 with the increase from December 31, 2012 balance of approximately $1,010, primarily related to interest and currency. With respect to the unreserved balance of $1,063, the majority has been assessed by management as being remote as to the likelihood of ultimately resulting in a loss to the company. In connection with the above proceedings, customary local regulations may require us to make escrow cash deposits or post other security of up to half of the total amount in dispute. As of March 31, 2013 we had $209 of escrow cash deposits for matters we are disputing, and there are liens on certain Brazilian assets with a net book value of $13 and additional letters of credit of approximately $242, which include associated indexation. Generally, any escrowed amounts would be refundable and any liens would be removed to the extent the matters are resolved in our favor. We routinely assess all these matters as to probability of ultimately incurring a liability against our Brazilian operations and record our best estimate of the ultimate loss in situations where we assess the likelihood of an ultimate loss as probable.

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Litigation Against the Company

In re Xerox Corporation Securities Litigation: A consolidated securities law action (consisting of 17 cases) is pending in the United States District Court for the District of Connecticut. Defendants are the Company, Barry Romeril, Paul Allaire and G. Richard Thoman. The consolidated action is a class action on behalf of all persons and entities who purchased Xerox Corporation common stock during the period October 22, 1998 through October 7, 1999 inclusive (Class Period) and who suffered a loss as a result of misrepresentations or omissions by Defendants as alleged by Plaintiffs (the “Class”). The Class alleges that in violation of Section 10(b) and/or 20(a) of the Securities Exchange Act of 1934, as amended (1934 Act), and SEC Rule 10b-5 thereunder, each of the defendants is liable as a participant in a fraudulent scheme and course of business that operated as a fraud or deceit on purchasers of the Company’s common stock during the Class Period by disseminating materially false and misleading statements and/or concealing material facts relating to the defendants’ alleged failure to disclose the material negative impact that the April 1998 restructuring had on the Company’s operations and revenues. The complaint further alleges that the alleged scheme: (i) deceived the investing public regarding the economic capabilities, sales proficiencies, growth, operations and the intrinsic value of the Company’s common stock; (ii) allowed several corporate insiders, such as the named individual defendants, to sell shares of privately held common stock of the Company while in possession of materially adverse, non-public information; and (iii) caused the individual plaintiffs and the other members of the purported class to purchase common stock of the Company at inflated prices. The complaint seeks unspecified compensatory damages in favor of the plaintiffs and the other members of the purported class against all defendants, jointly and severally, for all damages sustained as a result of defendants’ alleged wrongdoing, including interest thereon, together with reasonable costs and expenses incurred in the action, including counsel fees and expert fees. In 2001, the Court denied the defendants’ motion for dismissal of the complaint. The plaintiffs’ motion for class certification was denied by the Court in 2006, without prejudice to refiling. In February 2007, the Court granted the motion of the International Brotherhood of Electrical Workers Welfare Fund of Local Union No. 164, Robert W. Roten, Robert Agius (Agius) and Georgia Stanley to appoint them as additional lead plaintiffs. In July 2007, the Court denied plaintiffs’ renewed motion for class certification, without prejudice to renewal after the Court holds a pre-filing conference to identify factual disputes the Court will be required to resolve in ruling on the motion. After that conference and Agius’s withdrawal as lead plaintiff and proposed class representative, in February 2008 plaintiffs filed a second renewed motion for class certification. In April 2008, defendants filed their response and motion to disqualify Milberg LLP as a lead counsel. On September 30, 2008, the Court entered an order certifying the class and denying the appointment of Milberg LLP as class counsel. Subsequently, on April 9, 2009, the Court denied defendants’ motion to disqualify Milberg LLP. On November 6, 2008, the defendants filed a motion for summary judgment. On March 29, 2013, the Court granted defendants' motion for summary judgment in its entirety. The plaintiffs filed a notice of appeal on April 26, 2013. The individual defendants and we deny any wrongdoing and are vigorously defending the action. At this time, we do not believe it is reasonably possible that we will incur additional material losses in excess of the amount we have already accrued for this matter. In the course of litigation, we periodically engage in discussions with plaintiffs’ counsel for possible resolution of this matter. Should developments cause a change in our determination as to an unfavorable outcome, or result in a final adverse judgment or a settlement for a significant amount, there could be a material adverse effect on our results of operations, cash flows and financial position in the period in which such change in determination, judgment or settlement occurs.

Other Contingencies

We have issued or provided the following guarantees as of March 31, 2013:

• $453 for letters of credit issued to (i) guarantee our performance under certain services contracts; (ii) support certain insurance programs; and (iii) support our obligations related to the Brazil tax and labor contingencies.

• $739 for outstanding surety bonds. Certain contracts, primarily those involving public sector customers, require us to provide a surety bond as a guarantee of our performance of contractual obligations.

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In general, we would only be liable for the amount of these guarantees in the event of default in our performance of our obligations under each contract; the probability of which we believe is remote. We believe that our capacity in the surety markets as well as under various credit arrangements (including our Credit Facility) is sufficient to allow us to respond to future requests for proposals that require such credit support.

We have service arrangements where we service third party student loans in the Federal Family Education Loan program (FFEL) on behalf of various financial institutions. We service these loans for investors under outsourcing arrangements and do not acquire any servicing rights that are transferable by us to a third party. At March 31, 2013, we serviced a FFEL portfolio of approximately 3.5 million loans with an outstanding principal balance of approximately $49.9 billion. Some servicing agreements contain provisions that, under certain circumstances, require us to purchase the loans from the investor if the loan guaranty has been permanently terminated as a result of a loan default caused by our servicing error. If defaults caused by us are cured during an initial period, any obligation we may have to purchase these loans expires. Loans that we purchase may be subsequently cured, the guaranty reinstated and the loans repackaged for sale to third parties. We evaluate our exposure under our purchase obligations on defaulted loans and establish a reserve for potential losses, or default liability reserve, through a charge to the provision for loss on defaulted loans purchased. The reserve is evaluated periodically and adjusted based upon management’s analysis of the historical performance of the defaulted loans. As of March 31, 2013, other current liabilities include reserves of approximately $4 for losses on defaulted loans purchased.

Note 18 – Subsequent Event

In April 2013, we acquired Florida based Zeno Office Solutions, Inc., one of the Southeast's largest and fastest growing providers of print and IT solutions to small and mid-sized businesses, for approximately $60 net of cash acquired. This acquisition furthers our coverage in Florida, building on our strategy of expanding our network of locally-based companies focused on customers' requirements to improve their performance through efficiencies. We are in the process of determining the purchase price allocation for this acquisition.

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ITEM 2 — MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

The following Management’s Discussion and Analysis (MD&A) is intended to help the reader understand the results of operations and financial condition of Xerox Corporation. MD&A is provided as a supplement to, and should be read in conjunction with, our Condensed Consolidated Financial Statements and the accompanying notes.

Throughout this document, references to “we,” “our,” the “Company,” and “Xerox” refer to Xerox Corporation and its subsidiaries. References to “Xerox Corporation” refer to the stand-alone parent company and do not include its subsidiaries.

To understand the trends in the business, we believe that it is helpful to analyze the impact of changes in the translation of foreign currencies into U.S. dollars on revenue and expenses. We refer to this analysis as “currency impact” or “the impact from currency.” This includes translating the most recent financial results of operations using foreign currency of the earliest period presented. Currencies for our developing market countries (Latin America, Brazil, the Middle East, India, Eurasia and Central-Eastern Europe) are reflected at actual exchange rates for all periods presented, since these countries generally have volatile currency and inflationary environments, and our operations in these countries have historically implemented pricing actions to recover the impact of inflation and devaluation. We do not hedge the translation effect of revenues or expenses denominated in currencies where the local currency is the functional currency.

Overview

Total revenue of $5.4 billion for the three months ended March 31, 2013 decreased 3% from the prior year with no impact from currency.

Services segment revenues increased 4% primarily reflecting growth in our BPO/ITO outsourcing service offerings. Segment margin of 9.3% was flat as compared to the prior year as cost savings offset mix and pricing. Signings growth increased 64% as compared to the prior year and the renewal rate for our BPO/ITO contracts was 89%, within the expected range of 85% - 90%. Document Technology segment revenues declined by 9% reflecting the continued weak macro-economic environment and the transition to new products as well as an increasing migration of customers to Xerox managed print services. Segment margin of 8.8% decreased by 1.7 percentage points as compared to the prior year reflecting lower revenues and increased costs associated with the launch of new products.

Net income attributable to Xerox for the three months ended March 31, 2013 was $296 million and included $51 million of after-tax amortization of intangibles as well as a $23 million after-tax credit from litigation matters and a $19 million income tax benefit from the Taxpayer Relief Act. Net income attributable to Xerox for the three months ended March 31, 2012 was $269 million and included $50 million of after-tax amortization of intangibles.

We used $87 million in operating cash during the first quarter 2013 as compared to a use of $15 million in the first quarter 2012. Cash used in investing activities of $153 million reflects capital expenditures of $107 million and acquisitions of $53 million. Cash used in financing activities was $1 million, as $58 million for dividends were partially offset by a $40 million increase in Commercial Paper and other debt of $25 million.

In summary, our Services segment results were steady as compared to the prior year. Services signings were strong and the renewal rate for contracts was on target. In our Document Technology segment results were impacted by the transition to new products and continued market weakness. We remain focused on improving our cost infrastructure in both segments and plan on restructuring activities in the second quarter of $35 million.

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Financial Review

Revenues

	Three Months Ended March 31,
(in millions)	2013			2012			% Change		% of Total Revenue 2013		% of Total Revenue 2012
Equipment sales	$	724		$	811		(11	)%	14	%	15	%
Annuity revenue	4,632			4,692			(1	)%	86	%	85	%
Total Revenue	$	5,356		$	5,503		(3	)%	100	%	100	%
Reconciliation to Condensed Consolidated Statements of Income:
Sales	$	1,446		$	1,588
Less: Supplies and other sales	(528		)	(565		)
Less: Paper sales	(194		)	(212		)
Equipment Sales	$	724		$	811
Outsourcing, maintenance and rentals	$	3,793		$	3,767
Add: Financing	117			148
Add: Supplies and other sales	528			565
Add: Paper sales	194			212
Annuity Revenue	$	4,632		$	4,692

First quarter 2013 Total revenues decreased by 3% compared to the first quarter 2012, with no impact from currency, and reflected the following:

• Annuity revenue decreased by 1% compared to the first quarter 2012, with no impact from currency. Annuity revenue is comprised of the following:

◦ Outsourcing, maintenance and rentals revenue, which includes outsourcing revenue within our Services segment and maintenance revenue (including bundled supplies) and rental revenue, both primarily within our Document Technology segment. An increase of 1% was driven by an increase in outsourcing revenue in our Services segment, partially offset by a decline in maintenance revenue, due to moderately lower page volumes and revenue per page.

◦ Supplies and other sales, which includes unbundled supplies and other sales, primarily within our Document Technology segment. A decrease of 7% was driven by moderately lower supplies demand, as well as a lowering of channel inventories in the U.S.

◦ Paper sales, primarily within our Other segment, decreased by 8% from the first quarter 2012, driven by market pricing and lower activity.

◦ Financing revenuedeclined by 21% from the first quarter 2012. The 2012 sales of finance receivables drove approximately half of the total decline in 2013, while the remainder was driven by a decline in the volume of new finance receivables as a result of lower financed equipment sales in prior periods.

• Equipment sales revenueis reported primarily within our Document Technology segment and the document outsourcing business within our Services segment.Equipment sales revenue declined 11% as compared to the first quarter 2012, with no impact from currency. Declines were driven by the weak macro-environment as well as the timing of our mid-range product refresh. Entering the second quarter 2013, order backlog is up year over year, resulting from our first quarter 2013 product announcements in the mid-range and entry production color spaces. Consistent with prior quarters, price declines were in the range of 5% to 10%.

Additional analysis of the change in revenue for each business segment is included in the “Segment Review” section.

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Costs, Expenses and Other Income

Summary of Key Financial Ratios

	Three Months Ended March 31,
	2013		2012		Change
Total Gross Margin	30.0	%	31.0	%	(1.0	)	pts
RD&E as a % of Revenue	2.9	%	3.1	%	(0.2	)	pts
SAG as a % of Revenue	19.7	%	19.4	%	0.3		pts
Operating Margin(1)	7.4	%	8.5	%	(1.1	)	pts
Pre-tax Income Margin	5.7	%	5.7	%	—		pts

Operating Margin

First quarter 2013 operating margin¹ of 7.4% decreased 1.1-percentage points as compared to the first quarter 2012. This decrease was driven primarily by an increase of SAG expenses as a percent of revenue in our Document Technology segment as well as a decline in gross margin in our Services segment.

(1) Refer to the Operating Margin reconciliation table in the Non-GAAP Financial Measures section.

Gross Margins

Total Gross Margin

Gross margin of 30% decreased 1.0-percentage point as compared to the first quarter 2012. This decrease was driven by revenue mix within the Services segment, contract ramp within document outsourcing, as well as the continued increase of Services revenue as a percent of total revenue.

Services Gross Margin

Services segment gross margin decreased by 0.7-percentage points as compared to the first quarter 2012. The decrease was driven by revenue mix within the segment and contract ramp within document outsourcing. Productivity improvement and restructuring savings more than offset the impact of price declines.

Document Technology Gross Margin

Document Technology segment gross margin was flat as compared to the first quarter 2012 as cost improvements offset the impact of price declines.

Research, Development and Engineering Expenses (RD&E)

	Three Months Ended March 31,
(in millions)	2013		2012		Change
R&D	$	126	$	145	$	(19	)
Sustaining engineering	28		28		—
Total RD&E Expenses	$	154	$	173	$	(19	)

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First quarter 2013 RD&E as a percentage of revenue of 2.9% decreased 0.2-percentage points from the first quarter 2012. In addition to lower spending and improved productivity, this decrease was driven by the positive mix impact of the continued growth in Services revenue, which historically has a lower RD&E as a percentage of revenue.

RD&E of $154 million was $19 million lower than the first quarter 2012, reflecting the impact of restructuring and productivity improvements. Innovation continues to be a core strength and we continue to invest at levels that enhance our innovation, particularly in services, color and software. Xerox R&D is strategically coordinated with Fuji Xerox.

Selling, Administrative and General Expenses (SAG)

SAG as a percentage of revenue of 19.7% increased 0.3-percentage points from the first quarter 2012. The increase was driven by lower than expected revenue in our Document Technology segment reflecting product launch timing and overall market conditions. This was partially offset by restructuring benefits, productivity improvements and the positive mix impact from the continued growth in Services revenue, which historically has a lower SAG as a percentage of revenue.

SAG of $1,057 million was $11 million lower than the first quarter 2012 and included a $1 million favorable impact from currency for the quarter. SAG expenses reflect the following:

• $19 million decrease in selling expenses, driven primarily by benefits from restructuring and productivity improvements, partially offset by the impact of acquisitions and investments in our mid-range product launch.

• $7 million increase in general and administrative expenses, as restructuring savings and productivity improvements were more than offset by the impact of acquisitions.

• $1 million increase in bad debt expenses to $25 million.Small increases in the U.S. and developing markets were partially offset by a decrease in Europe.First quarter 2013 bad debt expense remained at less than one percent of receivables.

Restructuring and Asset Impairment Charges

During the first quarter 2013, we recorded net restructuring and asset impairment credits of $7 million, primarily resulting from net reversals and adjustments in estimated reserves from prior period initiatives.

The restructuring reserve balance as of March 31, 2013, for all programs was $86 million, of which approximately $80 million is expected to be spent over the next twelve months.

We expect to incur additional restructuring charges of approximately $35 million in the second quarter of 2013 for actions and initiatives which have not yet been finalized.

During the first quarter 2012, we recorded net restructuring and asset impairment charges of $17 million, which included approximately $22 million of severance costs related to headcount reductions of approximately 500 employees primarily in North America and $2 million of asset impairment charges. These costs were partially offset by $7 million of net reversals for changes in estimated reserves from prior period initiatives.

Refer to Note 9 - Restructuring Programs, in the Condensed Consolidated Financial Statements for additional information regarding our restructuring programs.

Amortization of Intangible Assets

During the first quarter 2013 we recorded $83 million of expense related to the amortization of intangible assets.

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Worldwide Employment

Worldwide employment of 143,200 at March 31, 2013 decreased by approximately 4,400 from December 31, 2012, primarily due to restructuring-related actions and attrition outpacing hiring.

Other Expenses, Net

	Three Months Ended March 31,
(in millions)	2013			2012
Non-financing interest expense	$	61		$	56
Interest income	(2		)	(3		)
Gains on sales of businesses and assets	—			(1		)
Currency gains, net	(4		)	—
Litigation matters	(37		)	(1		)
Loss on sales of accounts receivables	4			6
Deferred compensation investment gains	(6		)	(7		)
All other expenses, net	(1		)	5
Total Other Expenses, Net	$	15		$	55

Note: Total Other Expenses, Net are included in the Other segment.

Non-Financing Interest Expense:First quarter 2013 non-financing interest expense of $61 million was $5 million higher than first quarter 2012, driven by an increase in the core debt balance. When combined with financing interest expense (cost of financing), total interest expense declined by $5 million from the first quarter 2012, driven by a lower total debt balance.

Litigation Matters: Litigation matters of $(37) million reflects the benefit resulting from a reserve reduction related to recent litigation developments.

Income Taxes

First quarter 2013 effective tax rate was 17.0%. On an adjusted basis¹, the first quarter 2013 tax rate was 21.6%, which was lower than the U.S. statutory tax rate primarily due to foreign tax credits resulting from anticipated dividends and other foreign transactions and the retroactive tax benefits from the American Taxpayer Relief Act of 2012 tax law change of approximately $19 million.

First quarter 2012 effective tax rate was 24.6%. On an adjusted basis¹, first quarter 2012 tax rate was 27.6%, which was lower than the U.S. statutory tax rate primarily due to foreign tax credits resulting from anticipated dividends and other foreign transactions as well as net tax benefits from the geographical mix of profits.

Xerox operations are widely dispersed. The statutory tax rate in most non-U.S. jurisdictions is lower than the combined U.S. and state tax rate. The amount of income subject to these lower foreign rates relative to the amount of U.S. income will impact our effective tax rate. However, no one country outside of the U.S. is a significant factor to our overall effective tax rate. Certain foreign income is subject to U.S. tax net of any available foreign tax credits. Our full-year effective tax rate includes a benefit of approximately 10 percentage points from these non-U.S. operations, which is comparable to 2012.

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Our effective tax rate is based on nonrecurring events as well as recurring factors, including the taxation of foreign income.  In addition, our effective tax rate will change based on discrete or other nonrecurring events that may not be predictable. We anticipate that our effective tax rate for the remaining quarters of 2013 will be approximately 28%, excluding the effects of intangibles amortization and discrete events.

(1) Refer to the Effective Tax Rate reconciliation table in the Non-GAAP Financial Measures section.

Equity in Net Income of Unconsolidated Affiliates

	Three Months Ended March 31,
(in millions)	2013		2012
Total equity in net income of unconsolidated affiliates	$	47	$	40
Fuji Xerox after-tax restructuring costs	4		4

Equity in net income of unconsolidated affiliates primarily reflects our 25% share of Fuji Xerox net income. The increase in equity income reflects higher Fuji Xerox net income.

Net Income

First quarter 2013 net income attributable to Xerox was $296 million, or $0.23 per diluted share. On an adjusted basis¹, net income attributable to Xerox was $347 million, or $0.27 per diluted share, which includes a benefit of approximately $0.02 per share resulting from a reserve reduction related to recent litigation developments. First quarter 2013 adjustments to net income reflect the amortization of intangible assets.

First quarter 2012 net income attributable to Xerox was $269 million, or $0.19 per diluted share. On an adjusted basis¹, net income attributable to Xerox was $319 million, or $0.23 per diluted share. First quarter 2012 adjustments to net income reflect the amortization of intangible assets.

(1) Refer to the Net Income and EPS reconciliation table in the Non-GAAP Financial Measures section.

Other Comprehensive Income

Other comprehensive loss attributable to Xerox was $268 million in the first quarter 2013 as compared to income of 62 million in the first quarter 2012. The decrease of $330 million was primarily due to losses from the translation of our foreign currency denominated net assets in 2013 as compared to translation gains in 2012 which more than offset changes in the defined benefit plans. The translation losses are the result of a weakening of our major foreign currencies against the U.S. Dollar in the first quarter of 2013 as compared to a strengthening of those same currencies in the first quarter of 2012. See Note 13 - Employee Benefit Plans for additional information regarding the changes in our defined benefit plans.

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Segment Review

	Three Months Ended March 31,
(in millions)	Total Revenue		% of Total Revenue		Segment Profit (Loss)			Segment Margin
2013
Services	$	2,920	55	%	$	273		9.3	%
Document Technology	2,135		40	%	187			8.8	%
Other	301		5	%	(65		)	(21.6	)%
Total	$	5,356	100	%	$	395		7.4	%
2012
Services	$	2,821	51	%	$	263		9.3	%
Document Technology	2,338		43	%	245			10.5	%
Other	344		6	%	(52		)	(15.1	)%
Total	$	5,503	100	%	$	456		8.3	%

Services

Our Services segment comprises three service offerings: Business Process Outsourcing (BPO), Document Outsourcing (DO) and Information Technology Outsourcing (ITO).

Revenue

	Three Months Ended March 31,
(in millions)	2013			2012			Change
Business Processing Outsourcing	$	1,805		$	1,745		3	%
Document Outsourcing	788			780			1	%
Information Technology Outsourcing	376			332			13	%
Less: Intra-segment Elimination	(49		)	(36		)	36	%
Total Services Revenue	$	2,920		$	2,821		4	%

_______________

Note:

• First quarter 2012 Business Process Outsourcing (BPO) and Document Outsourcing (DO) revenues have been restated by $108 million to reflect the transfer of the Communication & Marketing Services (CMS) business from DO to BPO in 2013. The revenue transfer for the remaining periods of 2012 were $114 million for the second quarter, $109 million for the third quarter and $119 million for the fourth quarter.

• ITO growth includes 1 point of growth from intercompany services which is eliminated in total services.

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First quarter 2013 Services total revenue of $2,920 million increased 4% from the first quarter 2012, with no impact from currency.

• BPO revenue increased 3% and represented 61% of total Services revenue. BPO growth was driven by our government healthcare, healthcare payer and customer care businesses.

• DO revenue increased 1% and represented 27% of total Services revenue. DO growth was driven primarily by our new partner print services offerings.

• ITO revenue increased 13% and represented 12% of total Services revenue. ITO growth was driven by the continued revenue ramp on recent signings.

Segment Margin

First quarter 2013 Services segment margin of 9.3% was flat as compared to the first quarter 2012, as the decline in gross margin was offset by SAG reductions which included benefits from restructuring.

Metrics

Pipeline

Our total Services sales pipeline grew 5% over the first quarter 2012. This sales pipeline includes the Total Contract Value (TCV) of new business opportunities that potentially could be contracted within the next six months and excludes business opportunities with estimated annual recurring revenue in excess of $100 million.

Signings

Signings are defined as estimated future revenues from contracts signed during the period, including renewals of existing contracts.

Signings were as follows:

(in billions)	Three Months Ended March 31, 2013
BPO	$	2.8
DO	0.8
ITO	0.1
Total Signings	$	3.7

Signings increased 64% as compared to the first quarter 2012. Signings on a trailing twelve month basis declined 11% in relation to the comparable prior year period. The above DO signings figures represent Enterprise signings only and do not include signings from our partner print services offerings.

Note: TCV is the estimated total revenue for future contracts for the pipeline or signed contracts for signings, as applicable.

Renewal Rate (BPO and ITO)

Renewal rate is defined as the annual recurring revenue (ARR) on contracts that are renewed during the period as a percentage of ARR on all contracts on which a renewal decision was made during the period. The first quarter 2013 contract renewal rate for BPO and ITO contracts was 89%, at the high end or our target range of 85% - 90%.

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Document Technology

Our Document Technology segment includes the sale of products and supplies, as well as the associated maintenance and financing of those products. Document Technology revenue excludes the impact of growth in the Xerox document outsourcing business.

Revenue

	Three Months Ended March 31,				Change
(in millions)	2013		2012
Equipment sales	$	597	$	679	(12	)%
Annuity revenue	1,538		1,659		(7	)%
Total Revenue	$	2,135	$	2,338	(9	)%

First quarter 2013 Document Technology revenue of $2,135 million decreased 9% from the first quarter 2012, with no impact from currency. Document Technology revenue excludes the impact of growth in Document Outsourcing. Inclusive of Document Outsourcing, first quarter 2013 aggregate document-related revenue decreased 6% from the first quarter 2012. Document Technology segment revenue results included the following:

• Equipment sales revenue decreased by 12%. This decline was driven by the weak macro-environment as well as the timing of our mid-range product refresh. Price declines were in the historical 5% to 10% range.

• Annuity revenue decreased by 7%, driven by a modest decline in total pages and revenue per page, the continued migration of customers to our partner print services offering (included in our Services segment) and a decline in financing revenue.

• Document Technology revenue mix was 22% entry, 58% mid-range and 20% high-end, consistent with recent quarters.

We expect equipment revenue to continue to be pressured in 2013 and therefore, total revenue declines are expected to be down mid-single digits for the Document Technology segment.

Segment Margin

First quarter 2013 Document Technology segment margin of 8.8% decreased by 1.7-percentage points from the first quarter 2012. Gross margin was flat as compared to first quarter 2012, as productivity and restructuring offset the impact of price declines. SAG as a percent of revenue was negatively impacted by lower than expected revenue driven by product launch timing and overall market conditions.

Total Installs (Technology and Document Outsourcing¹)

Install activity includes installations for document outsourcing and Xerox-branded products shipped to Global Imaging Systems (GIS). Details by product groups is shown below:

Entry

Installs for the first quarter 2013:

• 16% increase in color multifunction devices driven by demand for the recently introduced WorkCentre^® 6015, WorkCentre^® 6605 and ColorQube 8700/8900.

• 6% increase in color printers driven by demand for the recently launched Phaser 6600 family of products as well as an increase in sales to OEM partners..

• 22% decrease in black-and-white multifunction devices driven by declines in all geographies.

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Mid-Range

Installs for the first quarter 2013 :

• 4% decrease in installs of mid-range color devices.

• 7% decrease in installs of mid-range black-and-white devices.

We expect to see the positive impact of our late first quarter 2013 product refresh beginning in the second quarter 2013.

High-End

Installs for the first quarter 2013:

• 44% increase in installs of high-end color systems driven by growth across several product areas, including Entry Production Color and iGen, as we continue as market leader in the Production Color segment.

• 20% decrease in installs of high-end black-and-white systems, reflecting continued declines in the overall market.

Note: Install activity percentages include installations for Document Outsourcing and the Xerox-branded product shipments to GIS. Descriptions of “Entry”, “Mid-range” and “High-end” are defined in Note 3 - Segment Reporting, in the Condensed Consolidated Financial Statements.

____________________________

(1) Equipment sales associated with Document Outsourcing are reported in our Services segment revenue.

Other

Revenue

First quarter 2013 Other revenue of $301 million decreased 13% from the first quarter 2012, with no impact from currency. The decline is due primarily to lower paper sales and lower sales of electronic presentation systems. Paper comprised approximately 64% of the first quarter 2013 Other segment revenue.

On March 22, 2013, Xerox announced that it would sell its North American paper and print media products business, which represents approximately 20% of total Other segment revenue, to Domtar Corporation. The transaction is expected to close in the second quarter 2013.

Segment Margin

First quarter 2013 Other segment loss of $65 million increased $13 million from the first quarter 2012, primarily driven by profit declines in our wide format business as well as an increase in non-financing interest expense. All non-financing interest expense is contained within the Other segment.

Capital Resources and Liquidity

Our ability to maintain positive liquidity going forward depends on our ability to continue to generate cash from operations and access the financial capital markets, both of which are subject to general economic, financial, competitive, legislative, regulatory and other market factors that are beyond our control.

• As of March 31, 2013 and December 31, 2012, total cash and cash equivalents were $993 million and $1,246 million, respectively. We had $40 million of borrowings under our Commercial Paper Program at March 31, 2013 as compared to none at December 31, 2012. There were no outstanding borrowings or letters of credit under our $2 billion Credit Facility for either period.

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• Although we used $87 million in operating cash during the first quarter 2013 we continue to expect full-year operating cash flow of $2.1 billion to $2.4 billion. Over the past three years we have consistently delivered strong cash flow from operations driven by the strength of our annuity based revenue model. Cash flows from operations were $2,580 million, $1,961 million and $2,726 million for 2012, 2011 and 2010, respectively.

Cash Flow Analysis

The following table summarizes our cash and cash equivalents:

	Three Months Ended March 31,						Change
(in millions)	2013			2012
Net cash used in operating activities	$	(87	)	$	(15	)	$	(72	)
Net cash used in investing activities	(153		)	(214		)	61
Net cash (used in) provided by financing activities	(1		)	835			(836		)
Effect of exchange rate changes on cash and cash equivalents	(12		)	6			(18		)
(Decrease) increase in cash and cash equivalents	(253		)	612			(865		)
Cash and cash equivalents at beginning of period	1,246			902			344
Cash and Cash Equivalents at End of Period	$	993		$	1,514		$	(521	)

Cash Flows from Operating Activities

Net cash used in operating activities was $87 million in the first quarter 2013. The $72 million decline in operating cash from first quarter 2012 was primarily due to the following:

• $72 million decrease in pre-tax income before depreciation and amortization, restructuring and litigation.

• $98 million decrease due to losses on the settlements of foreign currency derivative contracts. The losses primarily relate to our hedges of Yen purchases and the related weakening of the Yen as compared to the U.S. Dollar and Euro. These losses are offset by favorable currency impacts on the cost of those purchases. In the aggregate, currency was favorable year-over-year.

• $73 million decrease due to higher inventory levels reflecting the expected launch of new products as well as lower sales.

• $60 million decrease due to lower net run-off of finance receivables primarily due to prior year finance receivables sales.

• $108 million increase from accounts receivable primarily due to the benefits from the sales of accounts receivable and lower revenue.

• $50 million increase primarily related to the timing of payments of accounts payable and accrued compensation.

• $34 million increase due to lower contributions to our defined benefit pension plans.

• $25 million increase associated with lower up-front costs and other customer-related spending for service contracts.

Cash Flows from Investing Activities

Net cash used in investing activities was $153 million in the first quarter 2013. The $61 million decrease in the use of cash from first quarter 2012 was primarily due to the following:

• $34 million decrease due to the 2013 acquisition of Impika for $53 million as compared to the 2012 acquisitions of RK Dixon and two smaller acquisitions totaling $87 million.

• $21 million decrease due to lower capital expenditures (including internal use software).

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Cash Flows from Financing Activities

Net cash used in financing activities was $1 million in the first quarter 2013. The $836 million decrease in cash from the first quarter 2012 was primarily due to the following:

• $941 million decrease from net debt activity. First quarter 2013 reflects an increase of $40 million in commercial paper. First quarter 2012 reflects net proceeds of $1.1 billion on Senior Notes offset by a decrease of $100 million in commercial paper.

• $54 million increase due to lower distributions to noncontrolling interests.

• $40 million increase as a result of lower share repurchases.

Customer Financing Activities and Debt

The following represents our total finance assets, net associated with our lease and finance operations:

(in millions)	March 31, 2013		December 31, 2012
Total Finance receivables, net(1)	$	5,104	$	5,313
Equipment on operating leases, net	520		535
Total Finance Assets, net(2)	$	5,624	$	5,848

___________________________ 

(1) Includes (i) billed portion of finance receivables, net, (ii) finance receivables, net and (iii) finance receivables due after one year, net as included in our Condensed Consolidated Balance Sheets.

(2) The decrease from December 31, 2012 includes $105 million due to currency.

Our lease contracts permit customers to pay for equipment over time rather than at the date of installation; therefore, we maintain a certain level of debt (that we refer to as financing debt) to support our investment in these lease contracts, which are reflected in Total Finance assets, net. For this financing aspect of our business, we maintain an assumed 7:1 leverage ratio of debt to equity as compared to our finance assets. Based on this leverage, the following represents the breakdown of total debt between financing debt and core debt:

(in millions)	March 31, 2013		December 31, 2012
Financing debt(1)	$	4,921	$	5,117
Core debt	3,618		3,372
Total Debt	$	8,539	$	8,489

____________________________

(1) Financing debt includes $4,466 million and $4,649 million as of March 31, 2013 and December 31, 2012, respectively, of debt associated with Total finance receivables, net and is the basis for our calculation of “Equipment financing interest” expense. The remainder of the financing debt is associated with Equipment on operating leases.

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The following summarizes our debt:

(in millions)	March 31, 2013			December 31, 2012
Principal debt balance(1)	$	8,470		$	8,410
Net unamortized discount	(61		)	(63		)
Fair value adjustments(2)	130			142
Total Debt	$	8,539		$	8,489

____________________________

(1) Includes Commercial Paper of $40 million and $0 million as of March 31, 2013 and December 31, 2012, respectively.

(2) Fair value adjustments represent changes in the fair value of hedged debt obligations attributable to movements in benchmark interest rates. Hedge accounting requires hedged debt instruments to be reported at an amount equal to the sum of their carrying value (principal value plus/minus premiums/discounts) and any fair value adjustment.

Sales of Accounts Receivable

Accounts receivable sales arrangements are utilized in the normal course of business as part of our cash and liquidity management. We have facilities in the U.S., Canada and several countries in Europe that enable us to sell to third-parties, on an on-going basis, certain accounts receivables without recourse. The accounts receivables sold are generally short-term trade receivables with payment due dates of less than 60 days.

Accounts receivables sales were as follows:

	Three Months Ended March 31,
(in millions)	2013		2012
Accounts receivable sales	$	854	$	875
Deferred proceeds	115		147
Loss on sales of accounts receivable	4		6
Estimated increase (decrease) to operating cash flows(1)	16		(68		)

____________________________ 

(1) Represents the difference between current and prior period receivable sales adjusted for the effects of: (i) the deferred proceeds, (ii) collections prior to the end of the quarter, and (iii) currency.

Refer to Note 5 - Accounts Receivable, Net in the Condensed Consolidated Financial Statements for additional information.

Liquidity and Financial Flexibility

We manage our worldwide liquidity using internal cash management practices, which are subject to (1) the statutes, regulations and practices of each of the local jurisdictions in which we operate, (2) the legal requirements of the agreements to which we are a party and (3) the policies and cooperation of the financial institutions we utilize to maintain and provide cash management services.

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Our principal debt maturities are in line with historical and projected cash flows and are spread over the next ten years as follows (in millions):

Year	Amount
2013 Q2	$	457
2013 Q3	611
2013 Q4	9
2014	1,100
2015	1,267
2016	958
2017	1,005
2018	1,001
2019	650
2020	—
2021	1,062
2022 and thereafter	350
Total	$	8,470

Treasury Stock

During the first quarter 2013 we repurchased 1.4 million shares at an aggregate cost of $10.1 million, including fees. Of the cumulative $6.0 billion of share repurchase authority granted by our Board of Directors, approximately 429.7 million shares at a cost of $4.7 billion, including fees, has been used through March 31, 2013.

Financial Risk Management

We are exposed to market risk from changes in foreign currency exchange rates and interest rates, which could affect operating results, financial position and cash flows. We manage our exposure to these market risks through our regular operating and financing activities and, when appropriate, through the use of derivative financial instruments. These derivative financial instruments are utilized to hedge economic exposures, as well as to reduce earnings and cash flow volatility resulting from shifts in market rates. We enter into limited types of derivative contracts, including interest rate swap agreements, foreign currency spot, forward and swap contracts and net purchased foreign currency options to manage interest rate and foreign currency exposures. Our primary foreign currency market exposures include the Yen, Euro and Pound Sterling. The fair market values of all our derivative contracts change with fluctuations in interest rates and/or currency rates and are designed so that any changes in their values are offset by changes in the values of the underlying exposures. Derivative financial instruments are held solely as risk management tools and not for trading or speculative purposes.

We are required to recognize all derivative instruments as either assets or liabilities at fair value in the balance sheet. As permitted, certain of these derivative contracts have been designated for hedge accounting treatment. Certain of our derivatives that do not qualify for hedge accounting are effective as economic hedges. These derivative contracts are likewise required to be recognized each period at fair value and therefore do result in some level of volatility. The level of volatility will vary with the type and amount of derivative hedges outstanding, as well as fluctuations in the currency and interest rate markets during the period. The related cash flow impacts of all of our derivative activities are reflected as cash flows from operating activities.

By their nature, all derivative instruments involve, to varying degrees, elements of market and credit risk. The market risk associated with these instruments resulting from currency exchange and interest rate movements is expected to offset the market risk of the underlying transactions, assets and liabilities being hedged. We do not believe there is significant risk of loss in the event of non-performance by the counterparties associated with these instruments because these transactions are executed with a diversified group of major financial institutions. Further, our policy is to deal with counterparties having a minimum investment grade or better credit rating. Credit risk is managed through the continuous monitoring of exposures to such counterparties.

The current market events have not required us to materially modify or change our financial risk management strategies with respect to our exposures to interest rate and foreign currency risk. Refer to Note 11 – Financial Instruments in the Condensed Consolidated Financial Statements for further discussion and information on our financial risk management strategies.

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Non-GAAP Financial Measures

We have reported our financial results in accordance with generally accepted accounting principles (GAAP). In addition, we have discussed the non-GAAP measures described below. A reconciliation of these non-GAAP financial measures to the most directly comparable financial measures calculated and presented in accordance with GAAP are set forth below.

These non-GAAP financial measures should be viewed in addition to, and not as a substitute for, the Company’s reported results prepared in accordance with GAAP.

Adjusted Earnings Measures

To better understand the trends in our business, we believe it is necessary to adjust the following amounts determined in accordance with GAAP to exclude the effects of the certain items as well as their related income tax effects.

• Net income and Earnings per share (EPS)

• Effective tax rate

Our adjustments are limited to the amortization of intangible assets which is driven by our acquisition activity which can vary in size, nature and timing as compared to other companies within our industry and from period to period. Accordingly, due to the incomparability of acquisition activity among companies and from period to period, we believe exclusion of the amortization associated with intangible assets acquired through our acquisitions allows investors to better compare and understand our results. The use of intangible assets contributed to our revenues earned during the periods presented and will contribute to our future period revenues as well. Amortization of intangible assets will recur in future periods.

We also calculate and utilize an operating income and margin earnings measure by adjusting our pre-tax income and margin amounts to exclude certain expenses. In addition to the above excluded item, operating income and margin also exclude Other expenses, net as well as Restructuring and asset impairment charges. Other expenses, net is primarily composed of non-financial interest expense and other non-operating costs and expenses. Restructuring and asset impairment charges consist of costs primarily related to severance and benefits for employees pursuant to formal restructuring and workforce reduction plans. Such charges are expected to yield future benefits and savings with respect to our operational performance. We exclude these amounts in order to evaluate our current and past operating performance and to better understand the expected future trends in our business.

Management believes that these non-GAAP financial measures provide an additional means of analyzing the current periods’ results against the corresponding prior periods’ results. However, the following non-GAAP financial measures should be viewed in addition to, and not as a substitute for, the Company’s reported results prepared in accordance with GAAP. Our non-GAAP financial measures are not meant to be considered in isolation or as a substitute for comparable GAAP measures and should be read only in conjunction with our consolidated financial statements prepared in accordance with GAAP. Our management regularly uses our supplemental non-GAAP financial measures internally to understand, manage and evaluate our business and make operating decisions. These non-GAAP measures are among the primary factors management uses in planning for and forecasting future periods. Compensation of our executives is based in part on the performance of our business based on these non-GAAP measures.

A reconciliation of these non-GAAP financial measures and the most directly comparable measures calculated and presented in accordance with GAAP are set forth on the following tables:

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Net Income and EPS reconciliation:

	Three Months Ended March 31, 2013				Three Months Ended March 31, 2012
(in millions; except per share amounts)	Net Income		EPS		Net Income		EPS
As Reported	$	296	$	0.23	$	269	$	0.19
Adjustments:
Amortization of intangible assets	51		0.04		50		0.04
Adjusted	$	347	$	0.27	$	319	$	0.23
Weighted average shares for adjusted EPS(1)			1,280				1,396
Fully diluted shares at end of period(2)			1,283				1,406

 ____________________________

(1) Average shares for the calculation of adjusted EPS include 27 million of shares associated with the Series A convertible preferred stock and therefore the related quarterly dividend was excluded.

(2) Represents common shares outstanding at March 31^st as well as shares associated with our Series A convertible preferred stock plus dilutive potential common shares as used for the calculation of diluted earnings per share for the first quarter 2013 and 2012.

Effective Tax reconciliation:

	Three Months Ended March 31, 2013						Three Months Ended March 31, 2012
(in millions)	Pre-Tax Income		Income Tax Expense		Effective Tax Rate		Pre-Tax Income		Income Tax Expense		Effective Tax Rate
As Reported	$	305	$	52	17.0	%	$	313	$	77	24.6	%
Adjustments:
Amortization of intangible assets	83		32				82		32
Adjusted	$	388	$	84	21.6	%	$	395	$	109	27.6	%

Operating Income / Margin reconciliation:

	Three Months Ended March 31, 2013							Three Months Ended March 31, 2012
(in millions)	Profit			Revenue		Margin		Profit			Revenue		Margin
Reported Pre-tax Income	$	305		$	5,356	5.7	%	$	313		$	5,503	5.7	%
Adjustments:
Amortization of intangible assets	83							82
Xerox restructuring (credit) charge	(7		)					17
Other expenses, net	15							55
Adjusted Operating Income/Margin	$	396		$	5,356	7.4	%	$	467		$	5,503	8.5	%
Equity in net income of unconsolidated affiliates	47							40
Fuji Xerox restructuring charge	4							4
Litigation matters	(37		)					—
Other expenses, net	(15		)					(55		)
Equity Income - Adjusted	$	395		$	5,356	7.4	%	$	456		$	5,503	8.3	%

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ITEM 3 — QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

The information set forth under the caption “Financial Risk Management” of this Quarterly Report on Form 10-Q is hereby incorporated by reference in answer to this Item.

ITEM 4 — CONTROLS AND PROCEDURES

(a)Evaluation of Disclosure Controls and Procedures

The Company’s management evaluated, with the participation of our principal executive officer and principal financial officer, or persons performing similar functions, the effectiveness of our disclosure controls and procedures, as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as of the end of the period covered by this report. Based on this evaluation, our principal executive officer and principal financial officer have concluded that, as of the end of the period covered by this report, our disclosure controls and procedures were effective to ensure that information we are required to disclose in the reports that we file or submit under the Securities Exchange Act of 1934, as amended, is recorded, processed, summarized and reported within the time periods specified in the Securities and Exchange Commission’s rules and forms relating to Xerox Corporation, including our consolidated subsidiaries, and was accumulated and communicated to the Company’s management, including the principal executive officer and principal financial officer, or persons performing similar functions, as appropriate to allow timely decisions regarding required disclosure.

(b)Changes in Internal Controls

In connection with the evaluation required by paragraph (d) of Rule 13a-15 under the Exchange Act, there was no change identified in our internal control over financial reporting that occurred during the last fiscal quarter that has materially affected, or is reasonably likely to materially affect, our internal control over financial reporting.

PART II — OTHER INFORMATION

ITEM 1 — LEGAL PROCEEDINGS

The information set forth under Note 17 – Contingencies and Litigation contained in the “Notes to Condensed Consolidated Financial Statements” of this Quarterly Report on Form 10-Q is incorporated by reference in answer to this Item.

ITEM 1A — RISK FACTORS

Reference is made to the Risk Factors set forth in Part I, Item 1A of our 2012 Annual Report. The Risk Factors remain applicable from our 2012 Annual Report.

ITEM 2 — UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS

(a) Sales of Unregistered Securities during the Quarter ended March 31, 2013

During the quarter ended March 31, 2013, Registrant issued the following securities in transactions that were not registered under the Securities Act of 1933, as amended (the “Act”).

Semi-Annual Director Fees:

a. Securities issued on January 15, 2013: Registrant issued 79,704 deferred stock units (DSUs), representing the right to receive shares of Common stock, par value $1 per share, at a future date.

b. No underwriters participated. The shares were issued to each of the non-employee Directors of Registrant: Glenn A. Britt, Richard J. Harrington, William Curt Hunter, Robert J. Keegan, Robert A. McDonald, Charles Prince, Ann N. Reese, Sara Martinez Tucker and Mary Agnes Wilderotter.

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c. The DSUs were issued at a deemed purchase price of $7.34 per DSU (aggregate price $585,027), based upon the market value on the date of issuance, in payment of the semi-annual Director's fees pursuant to Registrant’s 2004 Equity Compensation Plan for Non-Employee Directors.

d. Exemption from registration under the Act was claimed based upon Section 4(2) as a sale by an issuer not involving a public offering.

Dividend Equivalent:

a. Securities issued on January 31, 2013: Registrant issued 4,523 DSUs, representing the right to receive shares of Common stock, par value $1 per share, at a future date.

b. No underwriters participated. The shares were issued to each of the non-employee Directors of Registrant: Glenn A. Britt, Richard J. Harrington, William Curt Hunter, Robert J. Keegan, Robert A. McDonald, N. J. Nicholas, Jr. (retired), Charles Prince, Ann N. Reese, Sara Martinez Tucker and Mary Agnes Wilderotter.

c. The DSUs were issued at a deemed purchase price of $6.73 per DSU (aggregate price $30,440), based upon the market value on the date of record, in payment of the dividend equivalents due to DSU holders pursuant to Registrant’s 2004 Equity Compensation Plan for Non-Employee Directors.

d. Exemption from registration under the Act was claimed based upon Section 4(2) as a sale by an issuer not involving a public offering.

(b) Issuer Purchases of Equity Securities during the Quarter ended March 31, 2013

Repurchases of Xerox Common Stock, par value $1.00 per share include the following:

Board Authorized Share Repurchase Programs:

	Total Number of Shares Purchased	Average Price Paid per Share(1)		Total Number of Shares Purchased as Part of Publicly Announced Plans or Programs(2)	Maximum Approximate Dollar Value of Share That May Yet Be Purchased Under the Plans or Programs(2)
Jan 1 through 31	1,360,000	$	7.43	1,360,000	$	1,299,242,447
Feb 1 through 28	—	—		—	—
March 1 through 31	—	—		—	—
Total	1,360,000			1,360,000

____________________________

(1) Exclusive of fees and costs.

(2) Of the cumulative $6.0 billion of share repurchase authority previously granted by our Board of Directors, exclusive of fees and expenses, approximately $4.7 billion has been used through March 31, 2013. Repurchases may be made on the open market, or through derivative or negotiated transactions. Open-market repurchases will be made in compliance with the Securities and Exchange Commission’s Rule 10b-18, and are subject to market conditions, as well as applicable legal and other considerations.

Repurchases Related to Stock Compensation Programs⁽¹⁾:

	Total Number of Shares Purchased	Average Price Paid per Share(2)		Total Number of Shares Purchased as Part of Publicly Announced Plans or Programs	Maximum That May Be Purchased under the Plans or Programs
Jan 1 through 31	3,115	$	7.00	n/a	n/a
Feb 1 through 28	278,075	8.02		n/a	n/a
March 1 through 31	842,943	8.68		n/a	n/a
Total	1,124,133

 ____________________________

(1) These repurchases are made under a provision in our restricted stock compensation programs for the indirect repurchase of shares through a net-settlement feature upon the vesting of shares in order to satisfy minimum statutory tax-withholding requirements.

(2) Exclusive of fees and costs.

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ITEM 6 — EXHIBITS

3(a)	Restated Certificate of Incorporation of Registrant filed with the Department of State of New York on February 21, 2013.
	Incorporated by reference to Exhibit 3(a) to Registrant’s Annual Report on Form 10-K dated for the fiscal year ended December 31, 2012.
3(b)	By-Laws of Registrant, as amended through May 21, 2009.
	Incorporated by reference to Exhibit 3(b) to Registrant’s Current Report on Form 8-K dated May 21, 2009.
12	Computation of Ratio of Earnings to Fixed Charges.
31(a)	Certification of CEO pursuant to Rule 13a-14(a) or Rule 15d-14(a).
31(b)	Certification of CFO pursuant to Rule 13a-14(a) or Rule 15d-14(a).
32	Certification of CEO and CFO pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
101.CAL	XBRL Taxonomy Extension Calculation Linkbase.
101.DEF	XBRL Taxonomy Extension Definition Linkbase.
101.INS	XBRL Instance Document.
101.LAB	XBRL Taxonomy Extension Label Linkbase.
101.PRE	XBRL Taxonomy Extension Presentation Linkbase.
101.SCH	XBRL Taxonomy Extension Schema Linkbase.

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SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

XEROX CORPORATION (Registrant)
By:	/S/ JOSEPH H. MANCINI, JR.
	Joseph H. Mancini, Jr. Vice President and Chief Accounting Officer (Principal Accounting Officer)

Date: May 1, 2013

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EXHIBIT INDEX

3(a)	Restated Certificate of Incorporation of Registrant filed with the Department of State of New York on February 21, 2013.
	Incorporated by reference to Exhibit 3(a) to Registrant’s Annual Report on Form 10-K for the fiscal year ended December 31, 2012.
3(b)	By-Laws of Registrant, as amended through May 21, 2009.
	Incorporated by reference to Exhibit 3(b) to Registrant’s Current Report on Form 8-K dated May 21, 2009.
12	Computation of Ratio of Earnings to Fixed Charges.
31(a)	Certification of CEO pursuant to Rule 13a-14(a) or Rule 15d-14(a).
31(b)	Certification of CFO pursuant to Rule 13a-14(a) or Rule 15d-14(a).
32	Certification of CEO and CFO pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
101.CAL	XBRL Taxonomy Extension Calculation Linkbase.
101.DEF	XBRL Taxonomy Extension Definition Linkbase.
101.INS	XBRL Instance Document.
101.LAB	XBRL Taxonomy Extension Label Linkbase.
101.PRE	XBRL Taxonomy Extension Presentation Linkbase.
101.SCH	XBRL Taxonomy Extension Schema Linkbase.

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EX-12

EXHIBIT 12

COMPUTATION OF RATIO OF EARNINGS TO FIXED CHARGES

The ratio of earnings to fixed charges, the ratio of earnings to combined fixed charges and preferred stock dividends, as well as any deficiency of earnings are determined using the following applicable factors:

Earnings available for fixed chargesare calculated first, by determining the sum of: (a) income from continuing operations before income taxes and equity income; (b) distributed equity income; (c) fixed charges, as defined below; and (d) amortization of capitalized interest, if any. From this total, we subtract capitalized interest and net income attributable to noncontrolling interests.

Fixed chargesare calculated as the sum of: (a) interest costs (both expensed and capitalized); (b) amortization of debt expense and discount or premium relating to any indebtedness; and (c) that portion of rental expense that is representative of the interest factor.

Preferred stock dividends used in the ratio of earnings to combined fixed charges and preferred stock dividends consist of the amount of pre-tax earnings required to cover dividends paid on our Series A convertible preferred stock.

	Three Months Ended March 31,
(in millions)	2013			2012
Fixed Charges:
Interest expense	$	104		$	109
Capitalized interest	2			4
Portion of rental expense which represents interest factor	56			57
Total Fixed Charges	$	162		$	170
Earnings Available for Fixed Charges:
Pre-tax income	$	305		$	313
Add: Distributed equity income of affiliated companies	—			9
Add: Fixed charges	162			170
Less: Capitalized interest	(2		)	(4		)
Less: Net income-noncontrolling interests	(4		)	(7		)
Total Earnings Available for Fixed Charges	$	461		$	481
Ratio of Earnings to Fixed Charges	2.85			2.83
Computation of Ratio of Earnings to Combined Fixed Charges and Preferred Stock Dividends:
Fixed Charges:
Interest expense	$	104		$	109
Capitalized interest	2			4
Portion of rental expense which represents interest factor	56			57
Total Fixed Charges before preferred stock dividends pre-tax income requirements	162			170
Preferred stock dividends pre-tax income requirements	10			10
Total Combined Fixed Charges and Preferred Stock Dividends	$	172		$	180
Earnings Available for Fixed Charges:
Pre-tax income	$	305		$	313
Add: Distributed equity income of affiliated companies	—			9
Add: Fixed charges before preferred stock dividends	162			170
Less: Capitalized interest	(2		)	(4		)
Less: Net income-noncontrolling interests	(4		)	(7		)
Total Earnings Available for Fixed Charges and Preferred Stock Dividends	$	461		$	481
Ratio of Earnings to Fixed Charges and Preferred Stock Dividends	2.68			2.67

EX-31.A

EXHIBIT 31(a)

CEO CERTIFICATIONS

I, Ursula M. Burns, certify that:

1. I have reviewed this Quarterly Report on Form 10-Q of Xerox Corporation;

2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

4. The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

(a) Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

(b) Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

(c) Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

(d) Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and

5. The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the equivalent functions):

(a) All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and

(b) Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.

May 1, 2013

/S/  URSULA M. BURNS

          Ursula M. Burns

    Principal Executive Officer

EX-31.B

EXHIBIT 31(b)

CFO CERTIFICATIONS

I, Leslie F. Varon, certify that:

1. I have reviewed this Quarterly Report on Form 10-Q of Xerox Corporation;

2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

4. The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

(a) Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

(b) Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

(c) Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

(d) Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and

5. The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the equivalent functions):

(a) All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and

(b) Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.

May 1, 2013

/S/ LESLIE F. VARON

Leslie F. Varon
Principal Financial Officer  

EX-32

EXHIBIT 32

CERTIFICATION OF CEO AND CFO PURSUANT TO 18 U.S.C. § 1350,

AS ADOPTED PURSUANT TO § 906 OF THE SARBANES-OXLEY ACT OF 2002

In connection with the Form 10-Q of Xerox Corporation, a New York corporation (the “Company”), for the quarter ending March 31, 2013, as filed with the Securities and Exchange Commission on the date hereof (the “Report”), Ursula M. Burns, Chairman of the Board and Chief Executive Officer of the Company, and Leslie F. Varon, Vice President, Finance and Controller and Interim Chief Financial Officer of the Company, each hereby certifies, pursuant to 18 U.S.C. § 1350, as adopted pursuant to § 906 of the Sarbanes-Oxley Act of 2002, to the best of his/her knowledge, that:

(1) The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and

(2) The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company.

/S/  URSULA M. BURNS

          Ursula M. Burns

    Chief Executive Officer            

May 1, 2013

/S/  LESLIE F. VARON

          Leslie F. Varon

Interim Chief Financial Officer            

May 1, 2013

This certification accompanies this Report pursuant to § 906 of the Sarbanes-Oxley Act of 2002 and shall not, except to the extent required by the Sarbanes-Oxley Act of 2002, be deemed filed by the Company for purposes of § 18 of the Securities Exchange Act of 1934, as amended.

A signed original of this written statement required by § 906 has been provided to Xerox Corporation and will be retained by Xerox Corporation and furnished to the Securities and Exchange Commission or its staff upon request.

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Acquisitions (Details) (USD $) In Millions, unless otherwise specified	0 Months Ended	3 Months Ended
	Feb. 28, 2013	Mar. 31, 2013	Mar. 31, 2012
Business Acquisition [Line Items]
Business Acquisition, Effective Date of Acquisition	Feb. 28, 2013
Payments to Acquire Businesses, Net of Cash Acquired		$ 53	$ 87
Impika [Member]
Business Acquisition [Line Items]
Payments to Acquire Businesses, Net of Cash Acquired		$ 53

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Employee Benefit Plans (Details) (USD $) In Millions, unless otherwise specified	3 Months Ended
	Mar. 31, 2013		Mar. 31, 2012
Other Changes in Plan Assets and Benefit Obligations Recognized in Other Comprehensive Income:
Net actuarial gain	$ 0		$ 1
Amortization of net prior service credit	(11)	[1]	(16)	[1]
Amortization of net actuarial losses	75	[1]	43	[1]
Pension Benefits [Member]
Contributions [Abstract]
Defined Benefit Plan, Contributions by Employer	45
Anticipated additional contributions to the defined benefit and post retirement plans in current fiscal year	150
Anticipated total cash contributions to defined benefit and post retirement plans in the current year	195
Retiree Health [Member]
Components of Net Periodic Benefit Costs:
Service cost	2		2
Interest cost	9		11
Expected return on plan assets	0		0
Recognized net actuarial loss	1		0
Amortization of prior service credit	(11)		(10)
Recognized settlement loss	0		0
Defined benefit plans	1		3
Defined contribution plan	0		0
Net Periodic Benefit Cost	1		3
Other Changes in Plan Assets and Benefit Obligations Recognized in Other Comprehensive Income:
Net actuarial gain	0		0
Amortization of net prior service credit	11		10
Amortization of net actuarial losses	(1)		0
Total Recognized in Other Comprehensive Income	10	[2]	10	[2]
Total Recognized in Net Periodic Benefit Cost and Other Comprehensive Income	11		13
Contributions [Abstract]
Defined Benefit Plan, Contributions by Employer	22
Anticipated additional contributions to the defined benefit and post retirement plans in current fiscal year	58
Anticipated total cash contributions to defined benefit and post retirement plans in the current year	80
UNITED STATES | Pension Benefits [Member]
Components of Net Periodic Benefit Costs:
Service cost	2		30
Interest cost	37		47
Expected return on plan assets	(44)		(53)
Recognized net actuarial loss	7		14
Amortization of prior service credit	0		(6)
Recognized settlement loss	48		16
Defined benefit plans	50		48
Defined contribution plan	19		8
Net Periodic Benefit Cost	69		56
Other Changes in Plan Assets and Benefit Obligations Recognized in Other Comprehensive Income:
Net actuarial gain	0		0
Amortization of net prior service credit	0		6
Amortization of net actuarial losses	(55)		(30)
Total Recognized in Other Comprehensive Income	(55)	[2]	(24)	[2]
Total Recognized in Net Periodic Benefit Cost and Other Comprehensive Income	14		32
Contributions [Abstract]
Defined Benefit Plan, Contributions by Employer	7
Anticipated additional contributions to the defined benefit and post retirement plans in current fiscal year	19
Anticipated total cash contributions to defined benefit and post retirement plans in the current year	26
Foreign Pension Plans, Defined Benefit [Member] | Pension Benefits [Member]
Components of Net Periodic Benefit Costs:
Service cost	22		21
Interest cost	64		68
Expected return on plan assets	(77)		(76)
Recognized net actuarial loss	19		13
Amortization of prior service credit	0		0
Recognized settlement loss	0		0
Defined benefit plans	28		26
Defined contribution plan	7		8
Net Periodic Benefit Cost	35		34
Other Changes in Plan Assets and Benefit Obligations Recognized in Other Comprehensive Income:
Net actuarial gain	0		(1)
Amortization of net prior service credit	0		0
Amortization of net actuarial losses	(19)		(13)
Total Recognized in Other Comprehensive Income	(19)	[2]	(14)	[2]
Total Recognized in Net Periodic Benefit Cost and Other Comprehensive Income	16		20
Contributions [Abstract]
Defined Benefit Plan, Contributions by Employer	38
Anticipated additional contributions to the defined benefit and post retirement plans in current fiscal year	131
Anticipated total cash contributions to defined benefit and post retirement plans in the current year	$ 169

[1] Reclassified to Total Net Periodic Benefit Cost - refer to Note 13 - Employee Benefit Plans for additional information.

[2] (1)Amounts represent the pre-tax effect included within Other comprehensive income. Refer to Note 15 - Other Comprehensive Income for related tax effects and the after-tax amounts.

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Net Payments and Proceeds on Other Debt (Details) (USD $) In Millions, unless otherwise specified	3 Months Ended
	Mar. 31, 2013	Mar. 31, 2012
Debt Disclosure [Abstract]
Net proceeds (payments) on short-term debt	$ 36	$ (97)
Proceeds from issuance of long-term debt	25	1,404
Payments on long-term debt	(4)	(309)
Net Proceeds on Debt	$ 57	$ 998

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Shareholders Equity (Details 1) (USD $)	3 Months Ended
	Mar. 31, 2013		Dec. 31, 2012	Sep. 30, 2012	Jun. 30, 2012	Mar. 31, 2012
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Beginning Balance	$ 11,521,000,000
Noncontrolling interests, Beginning Balance	143,000,000
Total Equity, Beginning Balance	11,664,000,000				12,391,000,000	12,025,000,000
Comprehensive income (loss), net, attributable to parent	28,000,000					331,000,000
Comprehensive income, net, attributable to noncontrolling interest	4,000,000					8,000,000
Comprehensive income, net, including portion attributable to noncontrolling interest	32,000,000					339,000,000
Cash dividends declared -common stock	(73,000,000)	[1]				(59,000,000)	[1]
Cash dividends declared preferred stock	(6,000,000)	[2]				(6,000,000)	[2]
Contribution of common stock to U.S. pension plan						130,000,000	[3]
Stock option and incentive plans, net	41,000,000					37,000,000
Payments to acquire treasury stock, including fees	(10,000,000)	[4]				(50,000,000)
Cancellation of treasury stock	(114,000,000)					0
Distributions to noncontrolling interests	(2,000,000)					(25,000,000)
Ending Balance	11,501,000,000		11,521,000,000
Noncontrolling interests, Ending Balance	145,000,000		143,000,000
Total Equity, Ending Balance	11,646,000,000		11,664,000,000			12,391,000,000
Common Stock, Dividends, Per Share, Declared	$ 0.0575		$ 0.0425	$ 0.0425	$ 0.0425	$ 0.0425
Preferred Stock, Dividends Per Share, Declared	$ 20.00		$ 20.00	$ 20.00	$ 20.00	$ 20.00
Parent [Member]
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Beginning Balance	11,521,000,000					11,876,000,000
Comprehensive income (loss), net, attributable to parent	28,000,000					331,000,000
Cash dividends declared -common stock	(73,000,000)	[1]				(59,000,000)	[1]
Cash dividends declared preferred stock	(6,000,000)	[2]				(6,000,000)	[2]
Contribution of common stock to U.S. pension plan						130,000,000	[3]
Stock option and incentive plans, net	41,000,000					37,000,000
Payments to acquire treasury stock, including fees	(10,000,000)					(50,000,000)
Cancellation of treasury stock	0					0
Distributions to noncontrolling interests	0					0
Ending Balance	11,501,000,000					12,259,000,000
Common Stock [Member]
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Beginning Balance	1,239,000,000					1,353,000,000
Comprehensive income (loss), net, attributable to parent	0					0
Cash dividends declared -common stock	0	[1]				0
Cash dividends declared preferred stock	0	[2]				0
Contribution of common stock to U.S. pension plan						15,000,000	[3]
Stock option and incentive plans, net	5,000,000					1,000,000
Payments to acquire treasury stock, including fees	0					0
Cancellation of treasury stock	(16,000,000)					(21,000,000)
Distributions to noncontrolling interests	0					0
Ending Balance	1,228,000,000					1,348,000,000
Additional Paid-in Capital [Member]
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Beginning Balance	5,622,000,000					6,317,000,000
Comprehensive income (loss), net, attributable to parent	0					0
Cash dividends declared -common stock	0	[1]				0
Cash dividends declared preferred stock	0	[2]				0
Contribution of common stock to U.S. pension plan						115,000,000	[3]
Stock option and incentive plans, net	36,000,000					36,000,000
Payments to acquire treasury stock, including fees	0					0
Cancellation of treasury stock	(98,000,000)					(150,000,000)
Distributions to noncontrolling interests	0					0
Ending Balance	5,560,000,000					6,318,000,000
Treasury Stock [Member]
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Beginning Balance	(104,000,000)					(124,000,000)
Comprehensive income (loss), net, attributable to parent	0					0
Cash dividends declared -common stock	0	[1]				0
Cash dividends declared preferred stock	0	[2]				0
Contribution of common stock to U.S. pension plan						0	[3]
Stock option and incentive plans, net	0					0
Payments to acquire treasury stock, including fees	(10,000,000)					(50,000,000)
Cancellation of treasury stock	114,000,000					171,000,000
Distributions to noncontrolling interests	0					0
Ending Balance	0					(3,000,000)
Retained Earnings [Member]
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Beginning Balance	7,991,000,000					7,046,000,000
Comprehensive income (loss), net, attributable to parent	296,000,000					269,000,000
Cash dividends declared -common stock	(73,000,000)	[1]				(59,000,000)	[1]
Cash dividends declared preferred stock	(6,000,000)	[2]				(6,000,000)	[2]
Contribution of common stock to U.S. pension plan						0	[3]
Stock option and incentive plans, net	0					0
Payments to acquire treasury stock, including fees	0					0
Cancellation of treasury stock	0					0
Distributions to noncontrolling interests	0					0
Ending Balance	8,208,000,000					7,250,000,000
AOCL [Member]
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Beginning Balance	(3,227,000,000)	[5]				(2,716,000,000)	[5]
Comprehensive income (loss), net, attributable to parent	(268,000,000)	[5]				62,000,000	[5]
Cash dividends declared -common stock	0	[1],[5]				0
Cash dividends declared preferred stock	0	[2],[5]				0
Contribution of common stock to U.S. pension plan						0	[3]
Stock option and incentive plans, net	0	[5]				0
Payments to acquire treasury stock, including fees	0	[5]				0	[5]
Cancellation of treasury stock	0	[5]				0	[5]
Distributions to noncontrolling interests	0	[5]				0
Ending Balance	(3,495,000,000)	[5]				(2,654,000,000)	[5]
Noncontrolling Interest [Member]
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Noncontrolling interests, Beginning Balance	143,000,000					149,000,000
Comprehensive income, net, attributable to noncontrolling interest	4,000,000					8,000,000
Cash dividends declared -common stock	0	[1]				0
Cash dividends declared preferred stock	0	[2]				0
Contribution of common stock to U.S. pension plan						0	[3]
Stock option and incentive plans, net	0					0
Payments to acquire treasury stock, including fees	0					0
Cancellation of treasury stock	0					0
Distributions to noncontrolling interests	(2,000,000)					(25,000,000)
Noncontrolling interests, Ending Balance	$ 145,000,000					$ 132,000,000

[1] (2)Cash dividends declared on common stock of $0.0575 per share in the first quarter of 2013 and $0.0425 per share in first quarter of 2012.

[2] (3)Cash dividends declared on preferred stock of $20.00 per share in the first quarter of 2013 and 2012.

[3] (4)Refer to Note 13 - Employee Benefit Plans for additional information.

[4] (1)Includes associated fees.

[5] (1)Refer to Note 15 - Other Comprehensive Income for components of AOCL.

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Restructuring Programs (Details) (USD $) In Millions, unless otherwise specified	3 Months Ended
	Mar. 31, 2013		Mar. 31, 2012
Restructuring reserve [Roll Forward]
Balance at beginning of period	$ 130
Restructuring provision	1
Reversals of prior accruals	(8)
Net current period credits	(7)	[1]	17
Charges against reserve and currency	(37)		(39)
Balance at end of period	86
Reconciliation to the Condensed Consolidated Statements of Cash Flows [Abstract]
Asset impairment	0		2
Effects of foreign currency and other non-cash items	(1)		(2)
Restructuring Cash Payments	(38)		(39)
Additional expected restructuring charges	35
Services Segment
Restructuring reserve [Roll Forward]
Net current period credits	(2)		3
Document Technology [Member]
Restructuring reserve [Roll Forward]
Net current period credits	(5)		17
Other [Member]
Restructuring reserve [Roll Forward]
Net current period credits	0		(3)
Severance and Related Costs [Member]
Restructuring reserve [Roll Forward]
Balance at beginning of period	123
Restructuring provision	1
Reversals of prior accruals	(8)
Net current period credits	(7)	[1]
Charges against reserve and currency	(36)
Balance at end of period	80
Lease Cancellation and Other Costs [Member]
Restructuring reserve [Roll Forward]
Balance at beginning of period	7
Restructuring provision	0
Reversals of prior accruals	0
Net current period credits	0	[1]
Charges against reserve and currency	(1)
Balance at end of period	6
Asset Impairments [Member]
Restructuring reserve [Roll Forward]
Balance at beginning of period	0	[2]
Restructuring provision	0	[2]
Reversals of prior accruals	0	[2]
Net current period credits	0	[2]
Charges against reserve and currency	0	[2]
Balance at end of period	$ 0	[2]

[1] (1)Represents net amount recognized within the Condensed Consolidated Statements of Income for the period shown.

[2] (2)Charges associated with asset impairments represent the write-down of the related assets to their new cost basis and are recorded concurrently with the recognition of the provision.

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Employee Benefit Plans (Tables)

3 Months Ended

Mar. 31, 2013

Compensation and Retirement Disclosure [Abstract]

Components of net periodic benefit cost and other changes in plan assets and benefit obligations

The components of Net periodic benefit cost and other changes in plan assets and benefit obligations were as follows:

	Pension Benefits												Retiree Health
	U.S. Plans						Non-U.S. Plans
	Three Months Ended March 31,												Three Months Ended March 31,
	2013			2012			2013			2012			2013			2012
Components of Net Periodic Benefit Costs:
Service cost	$	2		$	30		$	22		$	21		$	2		$	2
Interest cost	37			47			64			68			9			11
Expected return on plan assets	(44		)	(53		)	(77		)	(76		)	—			—
Recognized net actuarial loss	7			14			19			13			1			—
Amortization of prior service credit	—			(6		)	—			—			(11		)	(10		)
Recognized settlement loss	48			16			—			—			—			—
Defined Benefit Plans	50			48			28			26			1			3
Defined contribution plans	19			8			7			8			—			—
Net Periodic Benefit Cost	69			56			35			34			1			3
Other changes in plan assets and benefit obligations recognized in Other Comprehensive Income:
Net actuarial gain	—			—			—			(1		)	—			—
Amortization of prior service credit	—			6			—			—			11			10
Amortization of net actuarial loss	(55		)	(30		)	(19		)	(13		)	(1		)	—
Total Recognized in Other Comprehensive Income(1)	(55		)	(24		)	(19		)	(14		)	10			10
Total Recognized in Net Periodic Benefit Cost and Other Comprehensive Income	$	14		$	32		$	16		$	20		$	11		$	13

_____________________________

(1) Amounts represent the pre-tax effect included within Other comprehensive income. Refer to Note 15 - Other Comprehensive Income for related tax effects and the after-tax amounts.

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Other Comprehensive Income (Details) (USD $) In Millions, unless otherwise specified	3 Months Ended
	Mar. 31, 2013		Mar. 31, 2012		Dec. 31, 2012
Translation Adjustments (Losses) Gains, Pre-tax	$ (363)		$ 153
Translation Adjustments (Losses) Gains, Net of Tax	(363)	[1]	160	[1]
Changes in fair value of cash flow hedges - losses, pre-tax	(34)		(44)
Changes in fair value of cash flow hedges - losses, net of tax	(22)		(31)
Changes in cash flow hedges reclassed to earnings, pre-tax	17	[2]	(16)	[2]
Changes in cash flow hedges reclassed to earnings, net of tax	12	[2]	(12)	[2]
Other, pre-tax	2		0
Other, net of tax	2		0
Net Unrealized Losses, Pre-tax	(15)		(60)
Net Unrealized Losses, Net of Tax	(8)	[1]	(43)	[1]
Net actuarial gains, pre-tax	0		1
Net actuarial gains, net of tax	0		1
Prior service amortization, pre-tax	(11)	[3]	(16)	[3]
Prior service amortization, net of tax	(7)	[3]	(10)	[3]
Actuarial loss amortization, pre-tax	75	[3]	43	[3]
Actuarial loss amortization, net of tax	49	[3]	29	[3]
Fuji Xerox changes in defined benefit plans, net, pre-tax	(16)	[4]	(30)	[4]
Fuji Xerox changes in defined benefit plans, net, net of tax	(16)	[4]	(30)	[4]
Other, pre-tax	77	[5]	(43)	[5]
Other, net of tax	77	[5]	(44)	[5]
Change in Defined Benefit Plans Gains (Losses), Pre-tax	(125)		45
Change in Defined Benefit Plans Gains (Losses), Net of Tax	(103)	[1]	54	[1]
Other Comprehensive (Loss) Income, Net, Pre-Tax	(253)		48
Other Comprehensive (Loss) Income, Net of Tax	(268)	[1]	63	[1]
Less: Other comprehensive income attributable to noncontrolling interest, pre-tax	0		1
Less: Other comprehensive income attributable to noncontrolling interest, net of tax	0	[1]	1	[1]
Other Comprehensive (Loss) Income Attributable to Xerox, Pre-tax	(253)		47
Other Comprehensive (Loss) Income, Net Attributable to Xerox	(268)	[1]	62	[1]
Cumulative translation adjustments	(1,189)				(826)
Benefit plans net actuarial losses and prior service credits	(2,261)	[6]			(2,364)	[6]
Other unrealized losses, net	(45)				(37)
Total Accumulated Other Comprehensive Loss Attributable to Xerox	$ (3,495)				$ (3,227)

[1] (1) Refer to Note 15 - Other Comprehensive Income for gross components of other comprehensive income, reclassification adjustments out of accumulated other comprehensive income and related tax effects.

[2] Reclassified to Cost of sales - refer to Note 11 - Financial Instruments for additional information regarding our cash flow hedges.

[3] Reclassified to Total Net Periodic Benefit Cost - refer to Note 13 - Employee Benefit Plans for additional information.

[4] Represents our share of Fuji Xerox's benefit plan changes.

[5] Primarily represents currency impact on cumulative amount of benefit plan net actuarial losses and prior service credits included in AOCL.

[6] (1)Includes our share of Fuji Xerox.

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Accounts Receivable, Net (Tables)

3 Months Ended

Mar. 31, 2013

Receivables [Abstract]

Schedule of accounts receivable, net

Accounts receivable, net were as follows:

	March 31, 2013			December 31, 2012
Amounts billed or billable	$	2,825		$	2,639
Unbilled amounts	349			335
Allowance for doubtful accounts	(109		)	(108		)
Accounts Receivable, Net	$	3,065		$	2,866

Schedule of accounts receivables sales

Accounts receivables sales were as follows:

	Three Months Ended March 31,
	2013		2012
Accounts receivable sales	$	854	$	875
Deferred proceeds	115		147
Loss on sales of accounts receivable	4		6
Estimated increase (decrease) to operating cash flows(1)	16		(68		)

__________________________

(1) Represents the difference between current and prior year fourth quarter receivable sales adjusted for the effects of: (i) the deferred proceeds, (ii) collections prior to the end of the quarter and (iii) currency.

XML

Financial Instruments, Summary of Derivative Instruments Fair Value (Details) (Foreign exchange contracts - forwards [Member], USD $) In Millions, unless otherwise specified	Mar. 31, 2013	Dec. 31, 2012
Summary Of Derivative Instruments By Hedge Designation [Abstract]
Net Derivative Asset (Liability)	$ (40)	$ (71)
Other current assets [Member]
Summary Of Derivative Instruments By Hedge Designation [Abstract]
Total Derivative Assets	25	11
Other current liabilities [Member]
Summary Of Derivative Instruments By Hedge Designation [Abstract]
Total Derivative Liabilities	(65)	(82)
Derivatives Designated as Hedging Instruments [Member]
Summary Of Derivative Instruments By Hedge Designation [Abstract]
Net Derivative Asset (Liability)	(48)	(48)
Derivatives Designated as Hedging Instruments [Member] | Other current assets [Member]
Summary Of Derivative Instruments By Hedge Designation [Abstract]
Total Derivative Assets	11	3
Derivatives Designated as Hedging Instruments [Member] | Other current liabilities [Member]
Summary Of Derivative Instruments By Hedge Designation [Abstract]
Total Derivative Liabilities	(59)	(51)
Not Designated as Hedging Instrument [Member]
Summary Of Derivative Instruments By Hedge Designation [Abstract]
Net Derivative Asset (Liability)	8	(23)
Not Designated as Hedging Instrument [Member] | Other current assets [Member]
Summary Of Derivative Instruments By Hedge Designation [Abstract]
Total Derivative Assets	14	8
Not Designated as Hedging Instrument [Member] | Other current liabilities [Member]
Summary Of Derivative Instruments By Hedge Designation [Abstract]
Total Derivative Liabilities	$ (6)	$ (31)

XML

Finance Receivables, Net Finance Receivables Credit Quality Indicators (Details) (USD $) In Millions, unless otherwise specified	3 Months Ended
	Mar. 31, 2013	Dec. 31, 2012
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	$ 5,262	$ 5,481
Loss Rates Of Customers With Investment Grade Credit Quality	1.00%
Loss Rates Of Customers With Non Investment Grade Credit Quality Low Range	2.00%
Loss Rates Of Customers With Non Investment Grade Credit Quality High Range	4.00%
Loss Rates Of Customers With Substandard Doubtful Credit Quality	10.00%
Investment Grade [Member]
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	2,872	2,974
Non-investment Grade [Member]
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	1,726	1,801
Substandard [Member]
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	664	706
UNITED STATES
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	1,991	2,012
UNITED STATES | Finance and other services [Member]
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	474	458
UNITED STATES | Government and education [Member]
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	742	769
UNITED STATES | Graphic arts [Member]
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	306	319
UNITED STATES | Industrial [Member]
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	169	163
UNITED STATES | Healthcare [Member]
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	152	160
UNITED STATES | Other financing receivable [Member]
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	148	143
UNITED STATES | Investment Grade [Member]
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	1,374	1,388
UNITED STATES | Investment Grade [Member] | Finance and other services [Member]
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	259	252
UNITED STATES | Investment Grade [Member] | Government and education [Member]
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	722	750
UNITED STATES | Investment Grade [Member] | Graphic arts [Member]
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	103	92
UNITED STATES | Investment Grade [Member] | Industrial [Member]
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	113	115
UNITED STATES | Investment Grade [Member] | Healthcare [Member]
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	105	109
UNITED STATES | Investment Grade [Member] | Other financing receivable [Member]
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	72	70
UNITED STATES | Non-investment Grade [Member]
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	344	359
UNITED STATES | Non-investment Grade [Member] | Finance and other services [Member]
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	150	147
UNITED STATES | Non-investment Grade [Member] | Government and education [Member]
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	15	15
UNITED STATES | Non-investment Grade [Member] | Graphic arts [Member]
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	80	90
UNITED STATES | Non-investment Grade [Member] | Industrial [Member]
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	40	31
UNITED STATES | Non-investment Grade [Member] | Healthcare [Member]
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	26	37
UNITED STATES | Non-investment Grade [Member] | Other financing receivable [Member]
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	33	39
UNITED STATES | Substandard [Member]
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	273	265
UNITED STATES | Substandard [Member] | Finance and other services [Member]
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	65	59
UNITED STATES | Substandard [Member] | Government and education [Member]
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	5	4
UNITED STATES | Substandard [Member] | Graphic arts [Member]
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	123	137
UNITED STATES | Substandard [Member] | Industrial [Member]
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	16	17
UNITED STATES | Substandard [Member] | Healthcare [Member]
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	21	14
UNITED STATES | Substandard [Member] | Other financing receivable [Member]
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	43	34
CANADA
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	756	801
CANADA | Finance and other services [Member]
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	286	307
CANADA | Government and education [Member]
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	122	129
CANADA | Graphic arts [Member]
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	98	101
CANADA | Industrial [Member]
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	129	135
CANADA | Other financing receivable [Member]
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	121	129
CANADA | Investment Grade [Member]
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	423	446
CANADA | Investment Grade [Member] | Finance and other services [Member]
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	140	151
CANADA | Investment Grade [Member] | Government and education [Member]
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	109	117
CANADA | Investment Grade [Member] | Graphic arts [Member]
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	38	37
CANADA | Investment Grade [Member] | Industrial [Member]
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	65	66
CANADA | Investment Grade [Member] | Other financing receivable [Member]
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	71	75
CANADA | Non-investment Grade [Member]
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	234	243
CANADA | Non-investment Grade [Member] | Finance and other services [Member]
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	111	116
CANADA | Non-investment Grade [Member] | Government and education [Member]
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	11	10
CANADA | Non-investment Grade [Member] | Graphic arts [Member]
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	33	34
CANADA | Non-investment Grade [Member] | Industrial [Member]
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	40	40
CANADA | Non-investment Grade [Member] | Other financing receivable [Member]
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	39	43
CANADA | Substandard [Member]
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	99	112
CANADA | Substandard [Member] | Finance and other services [Member]
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	35	40
CANADA | Substandard [Member] | Government and education [Member]
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	2	2
CANADA | Substandard [Member] | Graphic arts [Member]
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	27	30
CANADA | Substandard [Member] | Industrial [Member]
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	24	29
CANADA | Substandard [Member] | Other financing receivable [Member]
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	11	11
Europe [Member]
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	2,304	2,474
Europe [Member] | Investment Grade [Member]
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	915	992
Europe [Member] | Non-investment Grade [Member]
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	1,103	1,160
Europe [Member] | Substandard [Member]
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	286	322
France [Member]
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	673	702
France [Member] | Investment Grade [Member]
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	266	274
France [Member] | Non-investment Grade [Member]
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	286	294
France [Member] | Substandard [Member]
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	121	134
UK Ireland [Member]
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	382	420
UK Ireland [Member] | Investment Grade [Member]
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	194	215
UK Ireland [Member] | Non-investment Grade [Member]
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	142	155
UK Ireland [Member] | Substandard [Member]
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	46	50
Central [Member]
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	757	816
Central [Member] | Investment Grade [Member]
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	283	315
Central [Member] | Non-investment Grade [Member]
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	426	445
Central [Member] | Substandard [Member]
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	48	56
Southern [Member]
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	404	442
Southern [Member] | Investment Grade [Member]
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	127	139
Southern [Member] | Non-investment Grade [Member]
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	209	230
Southern [Member] | Substandard [Member]
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	68	73
Nordics [Member]
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	88	94
Nordics [Member] | Investment Grade [Member]
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	45	49
Nordics [Member] | Non-investment Grade [Member]
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	40	36
Nordics [Member] | Substandard [Member]
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	3	9
Other [Member]
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	211	194
Other [Member] | Investment Grade [Member]
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	160	148
Other [Member] | Non-investment Grade [Member]
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	45	39
Other [Member] | Substandard [Member]
Financing Receivable, Recorded Investment [Line Items]
Financing Receivable, Net	$ 6	$ 7

XML

Segment Reporting, Segment Revenue and Segment Profit (Loss) (Details) (USD $) In Millions, unless otherwise specified	3 Months Ended
	Mar. 31, 2013 primaryreportablesegment	Mar. 31, 2012
Segment Reporting Information [Line Items]
Primary Reportable Segments, Number	2
Segment Revenue	$ 5,356	$ 5,503
Segment Profit (Loss)	395	456
Services Segment
Segment Reporting Information [Line Items]
Segment Revenue	2,920	2,821
Segment Profit (Loss)	273	263
Services Segment | Outsourcing Offerings [Member]
Segment Reporting Information [Line Items]
Outsourcing Service Offerings, Number	3
Document Technology Segment [Member]
Segment Reporting Information [Line Items]
Segment Revenue	2,135	2,338
Segment Profit (Loss)	187	245
All Other Segments [Member]
Segment Reporting Information [Line Items]
Segment Revenue	301	344
Segment Profit (Loss)	$ (65)	$ (52)

XML

Fair Value of Financial Assets and Liabilities, Recurring (Details) (Fair Value, Measurements, Recurring [Member], Significant Other Observable Inputs (Level 2) [Member], USD $) In Millions, unless otherwise specified	Mar. 31, 2013	Dec. 31, 2012
Fair Value, Measurements, Recurring [Member] | Significant Other Observable Inputs (Level 2) [Member]
Assets:
Foreign exchange contracts-forwards	$ 25	$ 11
Deferred compensation investments in cash surrender life insurance	80	77
Deferred compensation investments in mutual funds	25	23
Total	130	111
Liabilities:
Foreign exchange contracts-forwards	65	82
Deferred compensation plan liabilities	113	110
Total	$ 178	$ 192

XML

Contingencies and Litigation Guarantor (Details) (USD $)	Mar. 31, 2013
Letter of Credit [Member]
Guarantor Obligations [Line Items]
Maximum exposure, undiscounted	$ 453,000,000
Surety Bonds Performance Guarantee [Member]
Guarantor Obligations [Line Items]
Maximum exposure, undiscounted	739,000,000
Student FFEL Loans [Member]
Guarantor Obligations [Line Items]
Outstanding Student Loan Portfolio, Loans	3,500,000
Outstanding Principal Balance - Student Loan Portfolio	49,900,000,000
Reserves for losses on defaulted loans	$ 4,000,000

XML

Interest Income and Expense (Details) (USD $) In Millions, unless otherwise specified	3 Months Ended
	Mar. 31, 2013		Mar. 31, 2012
Debt Disclosure [Abstract]
Interest expense	$ 104	[1]	$ 109	[1]
Interest income	$ 120	[2]	$ 151	[2]

[1] Includes Equipment financing interest, as well as non-financing interest expense that is included in Other expenses, net in the Condensed Consolidated Statements of Income.

[2] Includes Finance income, as well as other interest income that is included in Other expenses, net in the Condensed Consolidated Statements of Income.

XML

Acquisitions

3 Months Ended

Mar. 31, 2013

Business Combinations [Abstract]

Acquisitions

Acquisitions

In February 2013, we acquired Impika, a leader in the design, manufacture and sale of production inkjet printing solutions used for industrial, commercial, security, label and package printing for approximately $53 in cash. Impika, which is based in Aubagne, France, offers a portfolio of aqueous (water-based) inkjet presses based on proprietary technology. Through the addition of Impika's aqueous technology to our offerings, we expect to go to market with the industry's broadest range of digital presses, strengthening our leadership in digital color production printing. Impika is included in our Document Technology segment.

The operating results of this acquisition are not material to our financial statements and are included within our results from the respective acquisition date. The purchase price was allocated primarily to intangible assets and goodwill based on third-party valuations and management’s estimates.

XML

Subsequent Events Acquisition (Details) (Zeno Office Solutions, Inc. [Member], USD $) In Millions, unless otherwise specified	3 Months Ended
	Mar. 31, 2013
Zeno Office Solutions, Inc. [Member]
Subsequent Event [Line Items]
Subsequent Event, Date	Apr. 10, 2013
Subsequent Event, Amount	$ 60

XML

Finance Receivables, Net Finance Receivables, Net Aging (Details) (USD $) In Millions, unless otherwise specified	Mar. 31, 2013	Dec. 31, 2012
Financing Receivable, Recorded Investment, Past Due [Line Items]
Billed portion of finance receivables, net	$ 2,825	$ 2,639
Financing Receivable, Net	5,262	5,481
Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing	244	249
Billed Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Recorded Investment, Current	105	95
Financing Receivable Recorded Investment 31 To 90 Days Past Due	25	33
Financing Receivable, Recorded Investment, Equal to Greater than 90 Days Past Due	30	32
Billed portion of finance receivables, net	160	160
Unbilled Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Unbilled Receivables, Not Billable	5,102	5,321
UNITED STATES
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net	1,991	2,012
Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing	65	93
UNITED STATES | Billed Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Recorded Investment, Current	61	65
Financing Receivable Recorded Investment 31 To 90 Days Past Due	11	14
Financing Receivable, Recorded Investment, Equal to Greater than 90 Days Past Due	6	9
Billed portion of finance receivables, net	78	88
UNITED STATES | Unbilled Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Unbilled Receivables, Not Billable	1,913	1,924
CANADA
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net	756	801
Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing	30	30
CANADA | Billed Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Recorded Investment, Current	4	2
Financing Receivable Recorded Investment 31 To 90 Days Past Due	3	3
Financing Receivable, Recorded Investment, Equal to Greater than 90 Days Past Due	1	2
Billed portion of finance receivables, net	8	7
CANADA | Unbilled Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Unbilled Receivables, Not Billable	748	794
Europe [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net	2,304	2,474
Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing	149	126
Europe [Member] | Billed Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Recorded Investment, Current	35	26
Financing Receivable Recorded Investment 31 To 90 Days Past Due	10	15
Financing Receivable, Recorded Investment, Equal to Greater than 90 Days Past Due	22	21
Billed portion of finance receivables, net	67	62
Europe [Member] | Unbilled Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Unbilled Receivables, Not Billable	2,237	2,412
France [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net	673	702
Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing	50	22
France [Member] | Billed Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Recorded Investment, Current	8	0
Financing Receivable Recorded Investment 31 To 90 Days Past Due	1	5
Financing Receivable, Recorded Investment, Equal to Greater than 90 Days Past Due	3	1
Billed portion of finance receivables, net	12	6
France [Member] | Unbilled Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Unbilled Receivables, Not Billable	661	696
UK Ireland [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net	382	420
Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing	6	2
UK Ireland [Member] | Billed Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Recorded Investment, Current	(1)	2
Financing Receivable Recorded Investment 31 To 90 Days Past Due	1	0
Financing Receivable, Recorded Investment, Equal to Greater than 90 Days Past Due	2	2
Billed portion of finance receivables, net	2	4
UK Ireland [Member] | Unbilled Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Unbilled Receivables, Not Billable	380	416
Central [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net	757	816
Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing	28	30
Central [Member] | Billed Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Recorded Investment, Current	3	3
Financing Receivable Recorded Investment 31 To 90 Days Past Due	3	2
Financing Receivable, Recorded Investment, Equal to Greater than 90 Days Past Due	4	4
Billed portion of finance receivables, net	10	9
Central [Member] | Unbilled Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Unbilled Receivables, Not Billable	747	807
Southern [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net	404	442
Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing	65	72
Southern [Member] | Billed Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Recorded Investment, Current	24	20
Financing Receivable Recorded Investment 31 To 90 Days Past Due	5	8
Financing Receivable, Recorded Investment, Equal to Greater than 90 Days Past Due	13	14
Billed portion of finance receivables, net	42	42
Southern [Member] | Unbilled Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Unbilled Receivables, Not Billable	362	400
Nordics [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net	88	94
Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing	0	0
Nordics [Member] | Billed Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Recorded Investment, Current	1	1
Financing Receivable Recorded Investment 31 To 90 Days Past Due	0	0
Financing Receivable, Recorded Investment, Equal to Greater than 90 Days Past Due	0	0
Billed portion of finance receivables, net	1	1
Nordics [Member] | Unbilled Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Unbilled Receivables, Not Billable	87	93
Other [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net	211	194
Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing	0	0
Other [Member] | Billed Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Recorded Investment, Current	5	2
Financing Receivable Recorded Investment 31 To 90 Days Past Due	1	1
Financing Receivable, Recorded Investment, Equal to Greater than 90 Days Past Due	1	0
Billed portion of finance receivables, net	7	3
Other [Member] | Unbilled Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Unbilled Receivables, Not Billable	204	191
Finance and other services [Member] | UNITED STATES
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net	474	458
Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing	12	18
Finance and other services [Member] | UNITED STATES | Billed Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Recorded Investment, Current	12	12
Financing Receivable Recorded Investment 31 To 90 Days Past Due	2	3
Financing Receivable, Recorded Investment, Equal to Greater than 90 Days Past Due	1	2
Billed portion of finance receivables, net	15	17
Finance and other services [Member] | UNITED STATES | Unbilled Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Unbilled Receivables, Not Billable	459	441
Finance and other services [Member] | CANADA
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net	286	307
Government and education [Member] | UNITED STATES
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net	742	769
Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing	31	42
Government and education [Member] | UNITED STATES | Billed Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Recorded Investment, Current	20	21
Financing Receivable Recorded Investment 31 To 90 Days Past Due	5	5
Financing Receivable, Recorded Investment, Equal to Greater than 90 Days Past Due	3	3
Billed portion of finance receivables, net	28	29
Government and education [Member] | UNITED STATES | Unbilled Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Unbilled Receivables, Not Billable	714	740
Government and education [Member] | CANADA
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net	122	129
Graphic arts [Member] | UNITED STATES
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net	306	319
Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing	6	12
Graphic arts [Member] | UNITED STATES | Billed Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Recorded Investment, Current	15	16
Financing Receivable Recorded Investment 31 To 90 Days Past Due	1	1
Financing Receivable, Recorded Investment, Equal to Greater than 90 Days Past Due	0	1
Billed portion of finance receivables, net	16	18
Graphic arts [Member] | UNITED STATES | Unbilled Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Unbilled Receivables, Not Billable	290	301
Graphic arts [Member] | CANADA
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net	98	101
Industrial [Member] | UNITED STATES
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net	169	163
Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing	6	6
Industrial [Member] | UNITED STATES | Billed Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Recorded Investment, Current	5	5
Financing Receivable Recorded Investment 31 To 90 Days Past Due	1	2
Financing Receivable, Recorded Investment, Equal to Greater than 90 Days Past Due	1	1
Billed portion of finance receivables, net	7	8
Industrial [Member] | UNITED STATES | Unbilled Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Unbilled Receivables, Not Billable	162	155
Industrial [Member] | CANADA
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net	129	135
Healthcare [Member] | UNITED STATES
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net	152	160
Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing	6	9
Healthcare [Member] | UNITED STATES | Billed Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Recorded Investment, Current	4	6
Financing Receivable Recorded Investment 31 To 90 Days Past Due	1	2
Financing Receivable, Recorded Investment, Equal to Greater than 90 Days Past Due	1	1
Billed portion of finance receivables, net	6	9
Healthcare [Member] | UNITED STATES | Unbilled Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Unbilled Receivables, Not Billable	146	151
Other financing receivable [Member] | UNITED STATES
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net	148	143
Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing	4	6
Other financing receivable [Member] | UNITED STATES | Billed Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Recorded Investment, Current	5	5
Financing Receivable Recorded Investment 31 To 90 Days Past Due	1	1
Financing Receivable, Recorded Investment, Equal to Greater than 90 Days Past Due	0	1
Billed portion of finance receivables, net	6	7
Other financing receivable [Member] | UNITED STATES | Unbilled Revenues [Member]
Financing Receivable, Recorded Investment, Past Due [Line Items]
Unbilled Receivables, Not Billable	142	136
Other financing receivable [Member] | CANADA
Financing Receivable, Recorded Investment, Past Due [Line Items]
Financing Receivable, Net	$ 121	$ 129

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Restructuring Programs (Tables)

3 Months Ended

Mar. 31, 2013

Restructuring and Related Activities [Abstract]

Restructuring Program Activity

Information related to restructuring program activity during the three months ended March 31, 2013 is outlined below:

	Severance and Related Costs			Lease Cancellation and Other Costs			Asset Impairments(2)		Total
Balance December 31, 2012	$	123		$	7		$	—	$	130
Restructuring provision	1			—			—		1
Reversals of prior accruals	(8		)	—			—		(8		)
Net current period credits(1)	(7		)	—			—		(7		)
Charges against reserve and currency	(36		)	(1		)	—		(37		)
Balance at March 31, 2013	$	80		$	6		$	—	$	86

_____________________________

(1) Represents net amount recognized within the Condensed Consolidated Statements of Income for the period shown.

(2) Charges associated with asset impairments represent the write-down of the related assets to their new cost basis and are recorded concurrently with the recognition of the provision.

Reconciliation to the Condensed Consolidated Statements of Cash Flows

Reconciliation to the Condensed Consolidated Statements of Cash Flows:

	Three Months Ended March 31,
	2013			2012
Charges against reserve	$	(37	)	$	(39	)
Asset impairment	—			2
Effects of foreign currency and other non-cash items	(1		)	(2		)
Restructuring Cash Payments	$	(38	)	$	(39	)

Total Costs incurred with Restructuring programs, by segment

The following table summarizes the total amount of costs incurred in connection with these restructuring programs by segment:

	Three Months Ended March 31,
	2013			2012
Services	$	(2	)	$	3
Document Technology	(5		)	17
Other	—			(3		)
Total Net Restructuring Charges	$	(7	)	$	17

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Investment in Affiliates, at Equity (Tables)

3 Months Ended

Mar. 31, 2013

Equity Method Investments and Joint Ventures [Abstract]

Equity in net income (loss) of unconsolidated affiliates

Our equity in net income of our unconsolidated affiliates was as follows:

	Three Months Ended March 31,
	2013		2012
Fuji Xerox	$	44	$	37
Other investments	3		3
Total Equity in Net Income of Unconsolidated Affiliates	$	47	$	40

Condensed financial data of Fuji Xerox

Condensed financial data of Fuji Xerox was as follows:

	Three Months Ended March 31,
	2013		2012
Summary of Operations:
Revenues	$	3,028	$	3,330
Costs and expenses	2,784		3,084
Income before income taxes	244		246
Income tax expense	61		97
Net Income	183		149
Less: Net income – noncontrolling interests	1		1
Net Income – Fuji Xerox	$	182	$	148
Weighted Average Exchange Rate(1)	92.64		79.72

_____________________________

(1) Represents Yen/U.S. Dollar exchange rate used to translate.

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Shareholders Equity (Details 2) (USD $) In Millions, except Share data in Thousands, unless otherwise specified	3 Months Ended
	Mar. 31, 2013		Mar. 31, 2012
Treasury Stock [Roll Forward]
Treasury Stock, Shares, Beginning (shares)	14,924
Purchases (in shares)	1,360	[1]
Cancellations (in shares)	(16,284)
Treasury Stock, Shares, Ending (shares)	0
Treasury Stock, Value, Beginning	$ 104
Purchases	10	[1]	50
Cancellation of treasury stock	(114)		0
Treasury Stock, Value, Ending	$ 0

[1] (1)Includes associated fees.

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Inventories (Details) (USD $) In Millions, unless otherwise specified	Mar. 31, 2013	Dec. 31, 2012
Inventories, net [Abstract]
Finished goods	$ 904	$ 844
Work-in-process	69	61
Raw materials	123	106
Total Inventories	$ 1,096	$ 1,011

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Net Payments/Proceeds on Debt (Tables)

3 Months Ended

Mar. 31, 2013

Debt Disclosure [Abstract]

Schedule Of Interest Expense And Interest Income

Interest Expense and Income

Interest expense and interest income were as follows:

	Three Months Ended March 31,
	2013		2012
Interest expense(1)	$	104	$	109
Interest income(2)	120		151

____________________________

(1) Includes Equipment financing interest, as well as non-financing interest expense that is included in Other expenses, net in the Condensed Consolidated Statements of Income.

(2) Includes Finance income, as well as other interest income that is included in Other expenses, net in the Condensed Consolidated Statements of Income.

Net Payments/Proceeds on Debt

Net Proceeds (Payments) on Debt

Net proceeds on debt as shown on the Condensed Consolidated Statements of Cash Flows was as follows: 

	Three Months Ended March 31,
	2013			2012
Net proceeds (payments) on short-term debt	$	36		$	(97	)
Proceeds from issuance of long-term debt	25			1,404
Payments on long-term debt	(4		)	(309		)
Net Proceeds on Debt	$	57		$	998

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Financial Instruments (Tables)

3 Months Ended

Mar. 31, 2013

Derivative Instruments and Hedging Activities Disclosure [Abstract]

Forward Foreign Exchange Contracts

The following is a summary of the primary hedging positions and corresponding fair values as of March 31, 2013:

Currency Hedged (Buy/Sell)	Gross Notional Value		Fair  Value Asset (Liability)(1)
U.S. Dollar/Euro	$	493	$	11
Japanese Yen/U.S. Dollar	486		(37		)
Japanese Yen/Euro	359		(17		)
Euro/U.K. Pound Sterling	183		(3		)
U.K. Pound Sterling/Euro	149		3
Canadian Dollar/Euro	98		—
Mexican Peso/U.S. Dollar	72		3
Euro/U.S. Dollar	51		(1		)
Indian Rupee/U.S. Dollar	51		2
Philippine Peso/U.S. Dollar	39		—
Euro/Peruvian Nuevo Sol	23		(1		)
U.S. Dollar/Canadian Dollar	22		—
Euro/Swiss Franc	22		—
Swedish Krona/Euro	22		—
All Other	168		—
Total Foreign Exchange Hedging	$	2,238	$	(40	)

_____________________________

(1) Represents the net receivable (payable) amount included in the Condensed Consolidated Balance Sheet at March 31, 2013.

Summary of Derivative Instruments Fair Value

The following table provides a summary of the fair value amounts of our derivative instruments:

Designation of Derivatives	Balance Sheet Location	March 31, 2013			December 31, 2012
Derivatives Designated as Hedging Instruments
Foreign exchange contracts – forwards	Other current assets	$	11		$	3
	Other current liabilities	(59		)	(51		)
	Net Designated Derivative Liability	$	(48	)	$	(48	)
Derivatives NOT Designated as Hedging Instruments
Foreign exchange contracts – forwards	Other current assets	$	14		$	8
	Other current liabilities	(6		)	(31		)
	Net Undesignated Derivative Asset (Liability)	$	8		$	(23	)
Summary of Derivatives	Total Derivative Assets	$	25		$	11
	Total Derivative Liabilities	(65		)	(82		)
	Net Derivative Liability	$	(40	)	$	(71	)

Summary of Cash Flow Hedges Gains (Losses)

The following tables provide a summary of gains (losses) on derivative instruments:

Derivatives in Cash Flow Hedging Relationships	Derivative Gain (Loss) Recognized in OCI (Effective Portion) Three Months Ended March 31,						Location of Derivative Gain (Loss) Reclassified from AOCI into Income (Effective Portion)	Gain (Loss) Reclassified from AOCI to Income (Effective Portion) Three Months Ended March 31,
	2013			2012				2013			2012
Foreign exchange contracts – forwards	$	(34	)	$	(44	)	Cost of sales	$	(17	)	$	16

Summary of Derivatives Not Designated as Hedging Instruments Gains (Losses)

The following table provides a summary of gains (losses) on non-designated derivative instruments:

Derivatives NOT Designated as Hedging Instruments		Three Months Ended March 31,
	Location of Derivative Gain (Loss)	2013			2012
Foreign exchange contracts – forwards	Other expense – Currency losses, net	$	(15	)	$	(18	)

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Segment Reporting

3 Months Ended

Mar. 31, 2013

Segment Reporting [Abstract]

Segment Reporting

Segment Reporting

Our reportable segments are aligned with how we manage the business and view the markets we serve. We report our financial performance based on the following two primary reportable segments – Services and Document Technology. Our Services segment operations involve delivery of a broad range of services including business process, document and IT outsourcing. Our Document Technology segment includes the sale and support of a broad range of document systems from entry level to high-end.

The Services segment is comprised of three outsourcing service offerings:

• Business Process Outsourcing (BPO)

• Document Outsourcing (which includes Managed Print Services) (DO)

• Information Technology Outsourcing (ITO)

Business process outsourcing services include service arrangements where we manage a customer’s business activity or process. Document outsourcing services include service arrangements that allow customers to streamline, simplify and digitize document-intensive business processes through automation and deployment of software applications and tools and the management of their printing needs. Document outsourcing services also include revenues from our partner print services offerings. Information technology outsourcing services include service arrangements where we manage a customer’s IT-related activities, such as application management and application development, data center operations or testing and quality assurance.

Our Document Technology segment includes the sale of products that share common technology, manufacturing and product platforms. Our products groupings range from:

• “Entry,” which includes A4 devices and desktop printers; to

• “Mid-range,” which includes A3 devices that generally serve workgroup environments in midsize to large enterprises and includes products that fall into the following market categories: Color 41+ ppm priced at less than $100K and Light Production 91+ ppm priced at less than $100K; to

• “High-end,” which includes production printing and publishing systems that generally serve the graphic communications marketplace and large enterprises.

Customers range from small and mid-sized businesses to large enterprises. Customers also include graphic communication enterprises as well as channel partners including distributors and resellers. Segment revenues reflect the sale of document systems and supplies, technical services and product financing.

The segment classified as Other includes several units, none of which meet the thresholds for separate segment reporting. This group primarily includes Global Paper and Supplies Distribution Group (predominantly paper sales), licensing revenues, GIS network integration solutions and electronic presentation systems and non-allocated Corporate items including non-financing interest, as well as other items included in Other expenses, net.

Operating segment revenues and profitability were as follows:

	Three Months Ended March 31,
	Segment Revenue		Segment Profit (Loss)
2013
Services	$	2,920	$	273
Document Technology	2,135		187
Other	301		(65		)
Total	$	5,356	$	395
2012
Services	$	2,821	$	263
Document Technology	2,338		245
Other	344		(52		)
Total	$	5,503	$	456

	Three Months Ended March 31,
Reconciliation to Pre-tax Income	2013			2012
Segment Profit	$	395		$	456
Reconciling items:
Restructuring and asset impairment charges	7			(17		)
Restructuring charges of Fuji Xerox	(4		)	(4		)
Amortization of intangible assets	(83		)	(82		)
Litigation matters (Q1 2013 only)	37			—
Equity in net income of unconsolidated affiliates	(47		)	(40		)
Pre-tax Income	$	305		$	313

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Fair Value of Financial Assets and Liabilities (Tables)

3 Months Ended

Mar. 31, 2013

Fair Value Disclosures [Abstract]

Fair value of financial assets and liabilities

The following table represents assets and liabilities measured at fair value on a recurring basis. The basis for the measurement at fair value in all cases is Level 2 – Significant Other Observable Inputs.

	March 31, 2013		December 31, 2012
Assets:
Foreign exchange contracts-forwards	$	25	$	11
Deferred compensation investments in cash surrender life insurance	80		77
Deferred compensation investments in mutual funds	25		23
Total	$	130	$	111
Liabilities:
Foreign exchange contracts-forwards	$	65	$	82
Deferred compensation plan liabilities	113		110
Total	$	178	$	192

Estimated fair values of financial assets and liabilities not measured at fair value on a recurring basis

The estimated fair values of our other financial assets and liabilities not measured at fair value on a recurring basis were as follows:

	March 31, 2013				December 31, 2012
	Carrying Amount		Fair Value		Carrying Amount		Fair Value
Cash and cash equivalents	$	993	$	993	$	1,246	$	1,246
Accounts receivable, net	3,065		3,065		2,866		2,866
Short-term debt	1,107		1,104		1,042		1,051
Long-term debt	7,432		8,013		7,447		8,040

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Accounts Receivable, Net (Details) (USD $) In Millions, unless otherwise specified	3 Months Ended
	Mar. 31, 2013		Mar. 31, 2012		Dec. 31, 2012
Schedule of accounts receivable [Line Items]
Amounts billed or billable	$ 2,825				$ 2,639
Unbilled amounts	349				335
Allowance for doubtful accounts	(109)				(108)
Accounts Receivable, Net	3,065				2,866
Billable contracts receivable to be invoiced in the subsequent month	1,027				1,049
Accounts Receivable Sales Arrangements [Abstract]
Deferred proceeds receivables from sales of accounts receivables	115				116
Remaining account receivable sold and derecognized	768				766
Schedule of accounts receivables sales [Abstract]
Accounts receivable sales	854		875
Deferred proceeds	115		147
Loss on sales of accounts receivable	4		6
Estimated increase (decrease) to operating cash flows	$ 16	[1]	$ (68)	[1]

[1] Represents the difference between current and prior year fourth quarter receivable sales adjusted for the effects of: (i) the deferred proceeds, (ii) collections prior to the end of the quarter and (iii) currency.

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Fair Value of Financial Assets and Liabilities, Nonrecurring (Details) (Fair Value, Measurements, Nonrecurring [Member], USD $) In Millions, unless otherwise specified	Mar. 31, 2013	Dec. 31, 2012
Carrying Amount [Member]
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]
Cash and cash equivalents	$ 993	$ 1,246
Accounts receivable, net	3,065	2,866
Short-term debt	1,107	1,042
Long-term debt	7,432	7,447
Estimated Fair Value [Member]
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]
Cash and cash equivalents	993	1,246
Accounts receivable, net	3,065	2,866
Short-term debt	1,104	1,051
Long-term debt	$ 8,013	$ 8,040

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Condensed Consolidated Statements of Income (USD $) In Millions, except Per Share data, unless otherwise specified	3 Months Ended
	Mar. 31, 2013	Mar. 31, 2012
Revenues
Sales	$ 1,446	$ 1,588
Outsourcing, maintenance and rentals	3,793	3,767
Financing	117	148
Total Revenues	5,356	5,503
Costs and Expenses
Cost of sales	948	1,052
Cost of outsourcing, maintenance and rentals	2,758	2,690
Cost of financing	43	53
Research, development and engineering expenses	154	173
Selling, administrative and general expenses	1,057	1,068
Restructuring and asset impairment charges	(7)	17
Amortization of intangible assets	83	82
Other expenses, net	15	55
Total Costs and Expenses	5,051	5,190
Income before Income Taxes and Equity Income	305	313
Income tax expense	52	77
Equity in net income of unconsolidated affiliates	47	40
Net Income	300	276
Less: Net income attributable to noncontrolling interests	4	7
Net Income Attributable to Xerox	$ 296	$ 269
Basic Earnings per Share (dollars per share)	$ 0.24	$ 0.20
Diluted Earnings per Share (dollars per share)	$ 0.23	$ 0.19

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Investment in Affiliates, at Equity (Details) In Millions, unless otherwise specified	3 Months Ended
	Mar. 31, 2013 USD ($)	Mar. 31, 2012 USD ($)	Mar. 31, 2013 Fuji Xerox [Member] USD ($)	Mar. 31, 2013 Fuji Xerox [Member] JPY (¥)		Mar. 31, 2012 Fuji Xerox [Member] USD ($)	Mar. 31, 2012 Fuji Xerox [Member] JPY (¥)		Mar. 31, 2013 Other Equity Method Investments [Member] USD ($)	Mar. 31, 2012 Other Equity Method Investments [Member] USD ($)
Schedule of Equity Method Investments [Line Items]
Total Equity in Net Income of Unconsolidated Affiliates	$ 47	$ 40	$ 44			$ 37			$ 3	$ 3
Ownership percentage (in hundredths)			25.00%	25.00%
Summary of Operations:
Revenues			3,028			3,330
Costs and expenses			2,784			3,084
Income before income taxes			244			246
Income tax expense			61			97
Net Income			183			149
Less: Net income – noncontrolling interests			1			1
Net Income - Fuji Xerox			$ 182			$ 148
Weighted Average Exchange Rate				92.64	[1]		79.72	[1]

[1] Represents Yen/U.S. Dollar exchange rate used to translate.

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Basis of Presentation

3 Months Ended

Mar. 31, 2013

Organization, Consolidation and Presentation of Financial Statements [Abstract]

Basis of Presentation

Basis of Presentation

References herein to “we,” “us,” “our,” the “Company” and “Xerox” refer to Xerox Corporation and its consolidated subsidiaries unless the context specifically requires otherwise.

We have prepared the accompanying unaudited Condensed Consolidated Financial Statements in accordance with the accounting policies described in our 2012 Annual Report to Shareholders, which is incorporated by reference in our 2012 Annual Report on Form 10-K (2012 Annual Report), and the interim reporting requirements of Form 10-Q. Accordingly, certain information and note disclosures normally included in our annual financial statements prepared in accordance with accounting principles generally accepted in the United States of America have been condensed or omitted. You should read these Condensed Consolidated Financial Statements in conjunction with the Consolidated Financial Statements included in our 2012 Annual Report.

In our opinion, all adjustments which are necessary for a fair statement of financial position, operating results and cash flows for the interim periods presented have been made. These adjustments consist of normal recurring items. Interim results of operations are not necessarily indicative of the results of the full year.

For convenience and ease of reference, we refer to the financial statement caption “Income before Income Taxes and Equity Income” as “pre-tax income.”

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Earnings per Share, Anti Dilutive Securities (Details) In Thousands, unless otherwise specified	3 Months Ended
	Mar. 31, 2013	Mar. 31, 2012
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Total anti-dilutive securities (in shares)	43,642	88,975
Stock options [Member]
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Total anti-dilutive securities (in shares)	25,230	41,543
Restricted Stock and Performance Shares [Member]
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Total anti-dilutive securities (in shares)	18,412	20,466
Convertible preferred stock [Member]
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Total anti-dilutive securities (in shares)	0	26,966

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Other Comprehensive Income (Tables)

3 Months Ended

Mar. 31, 2013

Comprehensive Income [Abstract]

Schedule of Comprehensive Income (Loss) [Table Text Block]

Other Comprehensive Income is comprised of the following:

	Three Months Ended March 31, 2013						Three Months Ended March 31, 2012
	Pre-tax			Net of Tax			Pre-tax			Net of Tax
Translation Adjustments (Losses) Gains	$	(363	)	$	(363	)	$	153		$	160
Unrealized (Losses) Gains:
Changes in fair value of cash flow hedges - losses	(34		)	(22		)	(44		)	(31		)
Changes in cash flow hedges reclassed to earnings(1)	17			12			(16		)	(12		)
Other	2			2			—			—
Net Unrealized Losses	(15		)	(8		)	(60		)	(43		)
Defined Benefit Plans Gains (Losses):
Net actuarial gain	—			—			1			1
Prior service amortization(2)	(11		)	(7		)	(16		)	(10		)
Actuarial loss amortization(2)	75			49			43			29
Fuji Xerox changes in defined benefit plans, net(3)	(16		)	(16		)	(30		)	(30		)
Other(4)	77			77			(43		)	(44		)
Change in Defined Benefit Plans Gains (Losses)	125			103			(45		)	(54		)
Other Comprehensive (Loss) Income	(253		)	(268		)	48			63
Less: Other comprehensive income attributable to noncontrolling interests	—			—			1			1
Other Comprehensive (Loss) Income Attributable to Xerox	$	(253	)	$	(268	)	$	47		$	62

_____________________________

(1) Reclassified to Cost of sales - refer to Note 11 - Financial Instruments for additional information regarding our cash flow hedges.

(2) Reclassified to Total Net Periodic Benefit Cost - refer to Note 13 - Employee Benefit Plans for additional information.

(3) Represents our share of Fuji Xerox's benefit plan changes.

(4) Primarily represents currency impact on cumulative amount of benefit plan net actuarial losses and prior service credits included in AOCL.

Schedule of Accumulated Other Comprehensive Income (Loss) [Table Text Block]

AOCL is comprised of the following:

	March 31, 2013			December 31, 2012
Cumulative translation adjustments	$	(1,189	)	$	(826	)
Benefit plans net actuarial losses and prior service credits(1)	(2,261		)	(2,364		)
Other unrealized losses, net	(45		)	(37		)
Total Accumulated Other Comprehensive Loss Attributable to Xerox	$	(3,495	)	$	(3,227	)

_____________________________

(1) Includes our share of Fuji Xerox.

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Contingencies and Litigation

3 Months Ended

Mar. 31, 2013

Commitments and Contingencies Disclosure [Abstract]

Contingencies and Litigation

Contingencies and Litigation

Legal Matters

As more fully discussed below, we are involved in a variety of claims, lawsuits, investigations and proceedings concerning securities law, intellectual property law, environmental law, employment law and the Employee Retirement Income Security Act (ERISA). We determine whether an estimated loss from a contingency should be accrued by assessing whether a loss is deemed probable and can be reasonably estimated. We assess our potential liability by analyzing our litigation and regulatory matters using available information. We develop our views on estimated losses in consultation with outside counsel handling our defense in these matters, which involves an analysis of potential results, assuming a combination of litigation and settlement strategies. Should developments in any of these matters cause a change in our determination as to an unfavorable outcome and result in the need to recognize a material accrual, or should any of these matters result in a final adverse judgment or be settled for significant amounts, they could have a material adverse effect on our results of operations, cash flows and financial position in the period or periods in which such change in determination, judgment or settlement occurs.

Brazil Tax and Labor Contingencies

Our Brazilian operations are involved in various litigation matters and have received or been the subject of numerous governmental assessments related to indirect and other taxes, as well as disputes associated with former employees and contract labor. The tax matters, which comprise a significant portion of the total contingencies, principally relate to claims for taxes on the internal transfer of inventory, municipal service taxes on rentals and gross revenue taxes. We are disputing these tax matters and intend to vigorously defend our position. Based on the opinion of legal counsel and current reserves for those matters deemed probable of loss, we do not believe that the ultimate resolution of these matters will materially impact our results of operations, financial position or cash flows.

The labor matters principally relate to claims made by former employees and contract labor for the equivalent payment of all social security and other related labor benefits, as well as consequential tax claims, as if they were regular employees. As of March 31, 2013, the total amounts related to the unreserved portion of the tax and labor contingencies, inclusive of any related interest, amounted to approximately $1,063 with the increase from December 31, 2012 balance of approximately $1,010, primarily related to interest and currency. With respect to the unreserved balance of $1,063, the majority has been assessed by management as being remote as to the likelihood of ultimately resulting in a loss to the company. In connection with the above proceedings, customary local regulations may require us to make escrow cash deposits or post other security of up to half of the total amount in dispute. As of March 31, 2013 we had $209 of escrow cash deposits for matters we are disputing, and there are liens on certain Brazilian assets with a net book value of $13 and additional letters of credit of approximately $242, which include associated indexation. Generally, any escrowed amounts would be refundable and any liens would be removed to the extent the matters are resolved in our favor. We routinely assess all these matters as to probability of ultimately incurring a liability against our Brazilian operations and record our best estimate of the ultimate loss in situations where we assess the likelihood of an ultimate loss as probable.

Litigation Against the Company

In re Xerox Corporation Securities Litigation: A consolidated securities law action (consisting of 17 cases) is pending in the United States District Court for the District of Connecticut. Defendants are the Company, Barry Romeril, Paul Allaire and G. Richard Thoman. The consolidated action is a class action on behalf of all persons and entities who purchased Xerox Corporation common stock during the period October 22, 1998 through October 7, 1999 inclusive (Class Period) and who suffered a loss as a result of misrepresentations or omissions by Defendants as alleged by Plaintiffs (the “Class”). The Class alleges that in violation of Section 10(b) and/or 20(a) of the Securities Exchange Act of 1934, as amended (1934 Act), and SEC Rule 10b-5 thereunder, each of the defendants is liable as a participant in a fraudulent scheme and course of business that operated as a fraud or deceit on purchasers of the Company’s common stock during the Class Period by disseminating materially false and misleading statements and/or concealing material facts relating to the defendants’ alleged failure to disclose the material negative impact that the April 1998 restructuring had on the Company’s operations and revenues. The complaint further alleges that the alleged scheme: (i) deceived the investing public regarding the economic capabilities, sales proficiencies, growth, operations and the intrinsic value of the Company’s common stock; (ii) allowed several corporate insiders, such as the named individual defendants, to sell shares of privately held common stock of the Company while in possession of materially adverse, non-public information; and (iii) caused the individual plaintiffs and the other members of the purported class to purchase common stock of the Company at inflated prices. The complaint seeks unspecified compensatory damages in favor of the plaintiffs and the other members of the purported class against all defendants, jointly and severally, for all damages sustained as a result of defendants’ alleged wrongdoing, including interest thereon, together with reasonable costs and expenses incurred in the action, including counsel fees and expert fees. In 2001, the Court denied the defendants’ motion for dismissal of the complaint. The plaintiffs’ motion for class certification was denied by the Court in 2006, without prejudice to refiling. In February 2007, the Court granted the motion of the International Brotherhood of Electrical Workers Welfare Fund of Local Union No. 164, Robert W. Roten, Robert Agius (Agius) and Georgia Stanley to appoint them as additional lead plaintiffs. In July 2007, the Court denied plaintiffs’ renewed motion for class certification, without prejudice to renewal after the Court holds a pre-filing conference to identify factual disputes the Court will be required to resolve in ruling on the motion. After that conference and Agius’s withdrawal as lead plaintiff and proposed class representative, in February 2008 plaintiffs filed a second renewed motion for class certification. In April 2008, defendants filed their response and motion to disqualify Milberg LLP as a lead counsel. On September 30, 2008, the Court entered an order certifying the class and denying the appointment of Milberg LLP as class counsel. Subsequently, on April 9, 2009, the Court denied defendants’ motion to disqualify Milberg LLP. On November 6, 2008, the defendants filed a motion for summary judgment. On March 29, 2013, the Court granted defendants' motion for summary judgment in its entirety. The plaintiffs filed a notice of appeal on April 26, 2013. The individual defendants and we deny any wrongdoing and are vigorously defending the action. At this time, we do not believe it is reasonably possible that we will incur additional material losses in excess of the amount we have already accrued for this matter. In the course of litigation, we periodically engage in discussions with plaintiffs’ counsel for possible resolution of this matter. Should developments cause a change in our determination as to an unfavorable outcome, or result in a final adverse judgment or a settlement for a significant amount, there could be a material adverse effect on our results of operations, cash flows and financial position in the period in which such change in determination, judgment or settlement occurs.

Other Contingencies

We have issued or provided the following guarantees as of March 31, 2013:

• $453 for letters of credit issued to (i) guarantee our performance under certain services contracts; (ii) support certain insurance programs; and (iii) support our obligations related to the Brazil tax and labor contingencies.

• $739 for outstanding surety bonds. Certain contracts, primarily those involving public sector customers, require us to provide a surety bond as a guarantee of our performance of contractual obligations.

In general, we would only be liable for the amount of these guarantees in the event of default in our performance of our obligations under each contract; the probability of which we believe is remote. We believe that our capacity in the surety markets as well as under various credit arrangements (including our Credit Facility) is sufficient to allow us to respond to future requests for proposals that require such credit support.

We have service arrangements where we service third party student loans in the Federal Family Education Loan program (FFEL) on behalf of various financial institutions. We service these loans for investors under outsourcing arrangements and do not acquire any servicing rights that are transferable by us to a third party. At March 31, 2013, we serviced a FFEL portfolio of approximately 3.5 million loans with an outstanding principal balance of approximately $49.9 billion. Some servicing agreements contain provisions that, under certain circumstances, require us to purchase the loans from the investor if the loan guaranty has been permanently terminated as a result of a loan default caused by our servicing error. If defaults caused by us are cured during an initial period, any obligation we may have to purchase these loans expires. Loans that we purchase may be subsequently cured, the guaranty reinstated and the loans repackaged for sale to third parties. We evaluate our exposure under our purchase obligations on defaulted loans and establish a reserve for potential losses, or default liability reserve, through a charge to the provision for loss on defaulted loans purchased. The reserve is evaluated periodically and adjusted based upon management’s analysis of the historical performance of the defaulted loans. As of March 31, 2013, other current liabilities include reserves of approximately $4 for losses on defaulted loans purchased.

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Earnings per Share (Tables)

3 Months Ended

Mar. 31, 2013

Earnings Per Share [Abstract]

Basic and Diluted Earnings per Share

The following table sets forth the computation of basic and diluted earnings per share of common stock (shares in thousands):

	Three Months Ended March 31,
	2013			2012
Basic Earnings per Share:
Net income attributable to Xerox	$	296		$	269
Accrued dividends on preferred stock	(6		)	(6		)
Adjusted Net Income Available to Common Shareholders	$	290		$	263
Weighted-average common shares outstanding	1,225,271			1,337,397
Basic Earnings per Share	$	0.24		$	0.20
Diluted Earnings per Share:
Net income attributable to Xerox	$	296		$	269
Accrued dividends on preferred stock	—			(6		)
Adjusted Net Income Available to Common Shareholders	$	296		$	263
Weighted-average common shares outstanding	1,225,271			1,337,397
Common shares issuable with respect to:
Stock options	4,854			7,143
Restricted stock and performance shares	21,372			22,349
Convertible preferred stock	26,966			—
Convertible securities	1,992			1,992
Adjusted Weighted Average Common Shares Outstanding	1,280,455			1,368,881
Diluted Earnings per Share	$	0.23		$	0.19
The following securities were not included in the computation of diluted earnings per share because to do so would have been anti-dilutive (shares in thousands):
Stock options	25,230			41,543
Restricted stock and performance shares	18,412			20,466
Convertible preferred stock	—			26,966
Total Anti-dilutive Securities	43,642			88,975
Dividends per Common Share	$	0.0575		$	0.0425

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Segment Reporting (Tables)

3 Months Ended

Mar. 31, 2013

Segment Reporting [Abstract]

Operating segment revenues and profitability

Operating segment revenues and profitability were as follows:

	Three Months Ended March 31,
	Segment Revenue		Segment Profit (Loss)
2013
Services	$	2,920	$	273
Document Technology	2,135		187
Other	301		(65		)
Total	$	5,356	$	395
2012
Services	$	2,821	$	263
Document Technology	2,338		245
Other	344		(52		)
Total	$	5,503	$	456

Reconciliation to pre-tax income (loss)

	Three Months Ended March 31,
Reconciliation to Pre-tax Income	2013			2012
Segment Profit	$	395		$	456
Reconciling items:
Restructuring and asset impairment charges	7			(17		)
Restructuring charges of Fuji Xerox	(4		)	(4		)
Amortization of intangible assets	(83		)	(82		)
Litigation matters (Q1 2013 only)	37			—
Equity in net income of unconsolidated affiliates	(47		)	(40		)
Pre-tax Income	$	305		$	313

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Recent Accounting Pronouncements

3 Months Ended

Mar. 31, 2013

New Accounting Pronouncements and Changes in Accounting Principles [Abstract]

Recent accounting pronouncements

Recent Accounting Pronouncements

Presentation of Comprehensive Income:In February 2013, the FASB issued ASU 2013-02, Comprehensive Income (Topic 220) - Reporting of Amounts Reclassified Out of Accumulated Other Comprehensive Income, which requires an entity to provide additional information about the amounts reclassified out of Accumulated Other Comprehensive Income by component. This update was effective for us beginning January 1, 2013 and the additional information required by this ASU is included in Note 15 - Other Comprehensive Income.

Balance Sheet Offsetting:In December 2011, the FASB issued ASU 2011-11, Balance Sheet (Topic 210), Disclosures about Offsetting Assets and Liabilities. ASU 2011-11 requires entities to disclose both gross information and net information about both instruments and transactions eligible for offset in the Balance Sheet and instruments and transactions subject to an agreement similar to a master netting arrangement to enable users of their financial statements to understand the effects of offsetting and related arrangements on their financial position. In January 2013, the FASB issued ASU 2013-01 which limited the scope of this guidance to derivatives, repurchase type agreements and securities borrowing and lending transactions. The guidance from these updates was effective for our fiscal year beginning January 1, 2013. We currently report our derivative assets and liabilities on a gross basis in the Balance Sheet and none of our derivative instruments are subject to a master netting agreement. Accordingly, no additional disclosures were required upon adoption of these ASU's.

Cumulative Translation Adjustments:In March 2013, the FASB issued ASU 2013-05, "Parent's Accounting for the Cumulative Translation Adjustment upon Derecognition of Certain Subsidiaries or Groups of Assets within a Foreign Entity or of an Investment in a Foreign Entity." The objective of ASU 2013-05 is to resolve the diversity in practice regarding the release into net income of the cumulative translation adjustment upon derecognition of a subsidiary or group of assets within a foreign entity. We do not anticipate that the adoption of this standard will have a material impact on our financial condition or results of operations.

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Condensed Consolidated Statements of Comprehensive Income (USD $) In Millions, unless otherwise specified	3 Months Ended
	Mar. 31, 2013		Mar. 31, 2012
Net income	$ 300		$ 276
Less: Net income attributable to noncontrolling interests	4		7
Net Income Attributable to Xerox	296		269
Translation adjustments, net	(363)	[1]	160	[1]
Unrealized losses, net	(8)	[1]	(43)	[1]
Changes in defined benefit plans, net	103	[1]	(54)	[1]
Other Comprehensive (Loss) Income, Net	(268)	[1]	63	[1]
Less: Other comprehensive income, net attributable to noncontrolling interests	0	[1]	1	[1]
Other Comprehensive (Loss) Income, Net Attributable to Xerox	(268)	[1]	62	[1]
Comprehensive Income, Net	32		339
Less: Comprehensive income, net attributable to noncontrolling interests	4		8
Comprehensive Income, Net Attributable to Xerox	$ 28		$ 331

[1] (1) Refer to Note 15 - Other Comprehensive Income for gross components of other comprehensive income, reclassification adjustments out of accumulated other comprehensive income and related tax effects.

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Fair Value of Financial Assets and Liabilities

3 Months Ended

Mar. 31, 2013

Fair Value Disclosures [Abstract]

Fair Value of Financial Assets and Liabilities

Fair Value of Financial Assets and Liabilities

The following table represents assets and liabilities measured at fair value on a recurring basis. The basis for the measurement at fair value in all cases is Level 2 – Significant Other Observable Inputs.

	March 31, 2013		December 31, 2012
Assets:
Foreign exchange contracts-forwards	$	25	$	11
Deferred compensation investments in cash surrender life insurance	80		77
Deferred compensation investments in mutual funds	25		23
Total	$	130	$	111
Liabilities:
Foreign exchange contracts-forwards	$	65	$	82
Deferred compensation plan liabilities	113		110
Total	$	178	$	192

We utilize the income approach to measure the fair value for our derivative assets and liabilities. The income approach uses pricing models that rely on market observable inputs such as yield curves, currency exchange rates and forward prices, and therefore are classified as Level 2.

Fair value for our deferred compensation plan investments in Company-owned life insurance is reflected at cash surrender value. Fair value for our deferred compensation plan investments in mutual funds is based on quoted market prices for actively traded investments similar to those held by the plan. Fair value for deferred compensation plan liabilities is based on the fair value of investments corresponding to employees’ investment selections, based on quoted prices for similar assets in actively traded markets.

Summary of Other Financial Assets and Liabilities Not Measured at Fair Value on a Recurring Basis

The estimated fair values of our other financial assets and liabilities not measured at fair value on a recurring basis were as follows:

	March 31, 2013				December 31, 2012
	Carrying Amount		Fair Value		Carrying Amount		Fair Value
Cash and cash equivalents	$	993	$	993	$	1,246	$	1,246
Accounts receivable, net	3,065		3,065		2,866		2,866
Short-term debt	1,107		1,104		1,042		1,051
Long-term debt	7,432		8,013		7,447		8,040

The fair value amounts for Cash and cash equivalents and Accounts receivable, net, approximate carrying amounts due to the short maturities of these instruments. The fair value of Short- and Long-term debt was estimated based on quoted market prices for publicly-traded securities or on the current rates offered to us for debt of similar maturities. The difference between the fair value and the carrying value represents the theoretical net premium or discount we would pay or receive to retire all debt at such date.

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Document And Entity Information	3 Months Ended
	Mar. 31, 2013
Document and Entity Information [Abstract]
Entity Registrant Name	Xerox Corporation
Entity Central Index Key	0000108772
Current Fiscal Year End Date	--12-31
Entity Filer Category	Large Accelerated Filer
Document Type	10-Q
Document Period End Date	Mar. 31, 2013
Document Fiscal Year Focus	2013
Document Fiscal Period Focus	Q1
Amendment Flag	false
Entity Common Stock, Shares Outstanding	1,227,902,772

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Employee Benefit Plans

3 Months Ended

Mar. 31, 2013

Compensation and Retirement Disclosure [Abstract]

Employee Benefit Plans

Employee Benefit Plans

The components of Net periodic benefit cost and other changes in plan assets and benefit obligations were as follows:

	Pension Benefits												Retiree Health
	U.S. Plans						Non-U.S. Plans
	Three Months Ended March 31,												Three Months Ended March 31,
	2013			2012			2013			2012			2013			2012
Components of Net Periodic Benefit Costs:
Service cost	$	2		$	30		$	22		$	21		$	2		$	2
Interest cost	37			47			64			68			9			11
Expected return on plan assets	(44		)	(53		)	(77		)	(76		)	—			—
Recognized net actuarial loss	7			14			19			13			1			—
Amortization of prior service credit	—			(6		)	—			—			(11		)	(10		)
Recognized settlement loss	48			16			—			—			—			—
Defined Benefit Plans	50			48			28			26			1			3
Defined contribution plans	19			8			7			8			—			—
Net Periodic Benefit Cost	69			56			35			34			1			3
Other changes in plan assets and benefit obligations recognized in Other Comprehensive Income:
Net actuarial gain	—			—			—			(1		)	—			—
Amortization of prior service credit	—			6			—			—			11			10
Amortization of net actuarial loss	(55		)	(30		)	(19		)	(13		)	(1		)	—
Total Recognized in Other Comprehensive Income(1)	(55		)	(24		)	(19		)	(14		)	10			10
Total Recognized in Net Periodic Benefit Cost and Other Comprehensive Income	$	14		$	32		$	16		$	20		$	11		$	13

_____________________________

(1) Amounts represent the pre-tax effect included within Other comprehensive income. Refer to Note 15 - Other Comprehensive Income for related tax effects and the after-tax amounts.

Contributions:During the three months ended March 31, 2013, we made cash contributions of $45 ($7 U.S. and $38 Non-U.S.) and $22 to our defined benefit pension plans and retiree health benefit plans, respectively. We presently anticipate additional cash contributions of $150 ($19 U.S. and $131 Non-U.S.) to our defined benefit pension plans and $58 to our retiree health benefit plans in 2013 for total full-year cash contributions of approximately $195 ($26 U.S. and $169 Non-U.S.) and $80, respectively.

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Condensed Consolidated Balance Sheets (USD $) In Millions, except Share data in Thousands, unless otherwise specified	Mar. 31, 2013	Dec. 31, 2012
Assets
Cash and cash equivalents	$ 993	$ 1,246
Accounts receivable, net	3,065	2,866
Billed portion of finance receivables, net	150	152
Finance receivables, net	1,741	1,836
Inventories	1,096	1,011
Other current assets	1,215	1,162
Total current assets	8,260	8,273
Finance receivables due after one year, net	3,213	3,325
Equipment on operating leases, net	520	535
Land, buildings and equipment, net	1,523	1,556
Investments in affiliates, at equity	1,332	1,381
Intangible assets, net	2,724	2,783
Goodwill	8,993	9,062
Deferred tax assets, long-term	697	763
Other long-term assets	2,303	2,337
Total Assets	29,565	30,015
Liabilities and Equity
Short-term debt and current portion of long-term debt	1,107	1,042
Accounts payable	1,656	1,913
Accrued compensation and benefits costs	786	741
Unearned income	448	438
Other current liabilities	1,630	1,776
Total current liabilities	5,627	5,910
Long-term debt	7,432	7,447
Pension and other benefit liabilities	2,876	2,958
Post-retirement medical benefits	894	909
Other long-term liabilities	741	778
Total Liabilities	17,570	18,002
Series A Convertible Preferred Stock	349	349
Common stock	1,228	1,239
Additional paid-in capital	5,560	5,622
Treasury stock, at cost	0	(104)
Retained earnings	8,208	7,991
Accumulated other comprehensive loss	(3,495)	(3,227)
Xerox shareholders' equity	11,501	11,521
Noncontrolling interests	145	143
Total Equity	11,646	11,664
Total Liabilities and Equity	$ 29,565	$ 30,015
Shares of common stock issued (shares)	1,227,903	1,238,696
Treasury stock (shares)	0	(14,924)
Shares of common stock outstanding (shares)	1,227,903	1,223,772

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Inventories

3 Months Ended

Mar. 31, 2013

Inventory Disclosure [Abstract]

Inventories

Inventories

The following is a summary of Inventories by major category:

	March 31, 2013		December 31, 2012
Finished goods	$	904	$	844
Work-in-process	69		61
Raw materials	123		106
Total Inventories	$	1,096	$	1,011

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Finance Receivables, Net

3 Months Ended

Mar. 31, 2013

Finance Receivables, Net [Abstract]

Finance Receivables, Net

Accounts Receivable, Net

Accounts receivable, net were as follows:

	March 31, 2013			December 31, 2012
Amounts billed or billable	$	2,825		$	2,639
Unbilled amounts	349			335
Allowance for doubtful accounts	(109		)	(108		)
Accounts Receivable, Net	$	3,065		$	2,866

Unbilled amounts include amounts associated with percentage-of-completion accounting and other earned revenues not currently billable due to contractual provisions. Amounts to be invoiced in the subsequent month for current services provided are included in amounts billable, and at March 31, 2013 and December 31, 2012 were approximately $1,027 and $1,049, respectively.

We perform ongoing credit evaluations of our customers and adjust credit limits based upon customer payment history and current creditworthiness. The allowance for uncollectible accounts receivables is determined principally on the basis of past collection experience as well as consideration of current economic conditions and changes in our customer collection trends.

Accounts Receivable Sales Arrangements

Accounts receivable sales arrangements are utilized in the normal course of business as part of our cash and liquidity management. We have facilities in the U.S., Canada and several countries in Europe that enable us to sell certain accounts receivable without recourse to third-parties. The accounts receivables sold are generally short-term trade receivables with payment due dates of less than 60 days.

All of our arrangements involve the sale of our entire interest in groups of accounts receivables for cash. In most instances a portion of the sales proceeds are held back by the purchaser and payment is deferred until collection of the related receivables sold. Such holdbacks are not considered legal securities nor are they certificated. We report collections on such receivables as operating cash flows in the Condensed Consolidated Statements of Cash Flows because such receivables are the result of an operating activity and the associated interest rate risk is de minimis due to its short-term nature. Our risk of loss following the sales of accounts receivable is limited to the outstanding deferred purchase price receivable. These receivables are included in the caption “Other current assets” in the accompanying Condensed Consolidated Balance Sheets and were $115 and $116 at March 31, 2013 and December 31, 2012, respectively.

Under most of the arrangements, we continue to service the sold accounts receivable. When applicable, a servicing liability is recorded for the estimated fair value of the servicing. The amounts associated with the servicing liability were not material.

Of the accounts receivable sold and derecognized from our balance sheet, $768 and $766 remained uncollected as of March 31, 2013 and December 31, 2012, respectively. Accounts receivables sales were as follows:

	Three Months Ended March 31,
	2013		2012
Accounts receivable sales	$	854	$	875
Deferred proceeds	115		147
Loss on sales of accounts receivable	4		6
Estimated increase (decrease) to operating cash flows(1)	16		(68		)

__________________________

(1) Represents the difference between current and prior year fourth quarter receivable sales adjusted for the effects of: (i) the deferred proceeds, (ii) collections prior to the end of the quarter and (iii) currency.

Finance Receivables, Net

Sale of Finance Receivables

In 2012, we sold our entire interest in a group of U.S. lease finance receivables from our Document Technology segment with a net carrying value of $682 to a third-party financial institution for cash proceeds of $630 and a beneficial interest from the purchaser of $101. As of March 31, 2013, the principal value of the receivables sold and derecognized from our balance sheet was $575 (sales value of approximately $633).

The ultimate purchaser has no recourse to our other assets for the failure of customers to pay principal and interest when due beyond our beneficial interest of which $42 and $61 is included in “Other current assets” and “Other long-term assets”, respectively, in the accompanying Condensed Consolidated Balance Sheets at March 31, 2013. The beneficial interest is held by a bankruptcy-remote subsidiary and therefore is not available to satisfy any of our creditor obligations. We report collections on the beneficial interest as operating cash flows in the Condensed Consolidated Statements of Cash Flows because such beneficial interests are the result of an operating activity and the associated interest rate risk is de minimis considering it has a weighted average life of less than 2 years. Collections on the beneficial interest were approximately $2 for the three months ended March 31, 2013.

Finance Receivables – Allowance for Credit Losses and Credit Quality

Finance receivables include sales-type leases, direct financing leases and installment loans. Our finance receivable portfolios are primarily in the U.S., Canada and Europe. We generally establish customer credit limits and estimate the allowance for credit losses on a country or geographic basis. Our policy and methodology used to establish our allowance for doubtful accounts has been consistently applied over all periods presented.

The following table is a rollforward of the allowance for doubtful finance receivables as well as the related investment in finance receivables:

Allowance for Credit Losses:	United States			Canada			Europe			Other(3)		Total
Balance at December 31, 2012	$	50		$	31		$	85		$	4	$	170
Provision	2			2			9			—		13
Charge-offs	(2		)	(4		)	(15		)	—		(21		)
Recoveries and other(1)	1			—			(3		)	—		(2		)
Balance at March 31, 2013	51			29			76			4		160
Finance receivables as of March 31, 2013 collectively evaluated for impairment(2)	$	1,991		$	756		$	2,304		$	211	$	5,262
Balance at December 31, 2011	$	75		$	33		$	91		$	2	$	201
Provision	2			1			12			—		15
Charge-offs	(4		)	(3		)	(12		)	—		(19		)
Recoveries and other(1)	1			2			2			1		6
Balance at March 31, 2012	74			33			93			3		203
Finance receivables as of March 31, 2012 collectively evaluated for impairment(2)	$	2,889		$	829		$	2,614		$	136	$	6,468

_____________________________

(1) Includes the impacts of foreign currency translation and adjustments to reserves necessary to reflect events of non-payment such as customer accommodations and contract terminations.

(2) Total Finance receivables exclude residual values of $2 and $5, and the allowance for credit losses of $160 and $203 at March 31, 2013 and 2012, respectively.

(3) Includes developing market countries and smaller units.

We evaluate our customers based on the following credit quality indicators:

• Investment grade: This rating includes accounts with excellent to good business credit, asset quality and the capacity to meet financial obligations. These customers are less susceptible to adverse effects due to shifts in economic conditions or changes in circumstance. The rating generally equates to a Standard & Poors (S&P) rating of BBB- or better. Loss rates in this category are normally minimal at less than 1%.

• Non-investment grade: This rating includes accounts with average credit risk that are more susceptible to loss in the event of adverse business or economic conditions. This rating generally equates to a BB S&P rating. Although we experience higher loss rates associated with this customer class, we believe the risk is somewhat mitigated by the fact that our leases are fairly well dispersed across a large and diverse customer base. In addition, the higher loss rates are largely offset by the higher rates of return we obtain on such leases. Loss rates in this category are generally in the range of 2% to 4%.

• Substandard: This rating includes accounts that have marginal credit risk such that the customer’s ability to make repayment is impaired or may likely become impaired. We use numerous strategies to mitigate risk including higher rates of interest, prepayments, personal guarantees and etc. Accounts in this category include customers who were downgraded during the term of the lease from investment and non-investment grade status when the lease was originated. Accordingly, there is a distinct possibility for a loss of principal and interest or customer default. The loss rates in this category are around 10%.

Credit quality indicators are updated at least annually and the credit quality of any given customer can change during the life of the portfolio. Details about our finance receivables portfolio based on industry and credit quality indicators are as follows:

	March 31, 2013								December 31, 2012
	Investment Grade		Non-investment Grade		Substandard		Total Finance Receivables		Investment Grade		Non-investment Grade		Substandard		Total Finance Receivables
Finance and other services	$	259	$	150	$	65	$	474	$	252	$	147	$	59	$	458
Government and education	722		15		5		742		750		15		4		769
Graphic arts	103		80		123		306		92		90		137		319
Industrial	113		40		16		169		115		31		17		163
Healthcare	105		26		21		152		109		37		14		160
Other	72		33		43		148		70		39		34		143
Total United States	1,374		344		273		1,991		1,388		359		265		2,012
Finance and other services	140		111		35		286		151		116		40		307
Government and education	109		11		2		122		117		10		2		129
Graphic arts	38		33		27		98		37		34		30		101
Industrial	65		40		24		129		66		40		29		135
Other	71		39		11		121		75		43		11		129
Total Canada	423		234		99		756		446		243		112		801
France	266		286		121		673		274		294		134		702
U.K./Ireland	194		142		46		382		215		155		50		420
Central(1)	283		426		48		757		315		445		56		816
Southern(2)	127		209		68		404		139		230		73		442
Nordics(3)	45		40		3		88		49		36		9		94
Total Europe	915		1,103		286		2,304		992		1,160		322		2,474
Other	160		45		6		211		148		39		7		194
Total	$	2,872	$	1,726	$	664	$	5,262	$	2,974	$	1,801	$	706	$	5,481

_____________________________

(1) Switzerland, Germany, Austria, Belgium and Holland.

(2) Italy, Greece, Spain and Portugal.

(3) Sweden, Norway, Denmark and Finland.

The aging of our billed finance receivables is based upon the number of days an invoice is past due and is as follows:

	March 31, 2013
	Current			31-90 Days Past Due		>90 Days Past Due		Total Billed Finance Receivables		Unbilled Finance Receivables		Total Finance Receivables		Finance Receivables >90 Days and Accruing
Finance and other services	$	12		$	2	$	1	$	15	$	459	$	474	$	12
Government and education	20			5		3		28		714		742		31
Graphic arts	15			1		—		16		290		306		6
Industrial	5			1		1		7		162		169		6
Healthcare	4			1		1		6		146		152		6
Other	5			1		—		6		142		148		4
Total United States	61			11		6		78		1,913		1,991		65
Canada	4			3		1		8		748		756		30
France	8			1		3		12		661		673		50
U.K./Ireland	(1		)	1		2		2		380		382		6
Central(1)	3			3		4		10		747		757		28
Southern(2)	24			5		13		42		362		404		65
Nordics(3)	1			—		—		1		87		88		—
Total Europe	35			10		22		67		2,237		2,304		149
Other	5			1		1		7		204		211		—
Total	$	105		$	25	$	30	$	160	$	5,102	$	5,262	$	244
	December 31, 2012
	Current			31-90 Days Past Due		>90 Days Past Due		Total Billed Finance Receivables		Unbilled Finance Receivables		Total Finance Receivables		Finance Receivables >90 Days and Accruing
Finance and other services	$	12		$	3	$	2	$	17	$	441	$	458	$	18
Government and education	21			5		3		29		740		769		42
Graphic arts	16			1		1		18		301		319		12
Industrial	5			2		1		8		155		163		6
Healthcare	6			2		1		9		151		160		9
Other	5			1		1		7		136		143		6
Total United States	65			14		9		88		1,924		2,012		93
Canada	2			3		2		7		794		801		30
France	—			5		1		6		696		702		22
U.K./Ireland	2			—		2		4		416		420		2
Central(1)	3			2		4		9		807		816		30
Southern(2)	20			8		14		42		400		442		72
Nordics(3)	1			—		—		1		93		94		—
Total Europe	26			15		21		62		2,412		2,474		126
Other	2			1		—		3		191		194		—
Total	$	95		$	33	$	32	$	160	$	5,321	$	5,481	$	249

 _____________________________

(1) Switzerland, Germany, Austria, Belgium and Holland.

(2) Italy, Greece, Spain and Portugal.

(3) Sweden, Norway, Denmark and Finland.

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Subsequent Events

3 Months Ended

Mar. 31, 2013

Subsequent Events [Abstract]

Subsequent Events

Subsequent Event

In April 2013, we acquired Florida based Zeno Office Solutions, Inc., one of the Southeast's largest and fastest growing providers of print and IT solutions to small and mid-sized businesses, for approximately $60 net of cash acquired. This acquisition furthers our coverage in Florida, building on our strategy of expanding our network of locally-based companies focused on customers' requirements to improve their performance through efficiencies. We are in the process of determining the purchase price allocation for this acquisition.

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Shareholders Equity

3 Months Ended

Mar. 31, 2013

Stockholders' Equity Note [Abstract]

Stockholders' Equity

Shareholders’ Equity

	Common Stock			Additional Paid-in Capital			Treasury Stock			Retained Earnings			AOCL(1)			Xerox Shareholders’ Equity			Non- controlling Interests			Total Equity
Balance at December 31, 2012	$	1,239		$	5,622		$	(104	)	$	7,991		$	(3,227	)	$	11,521		$	143		$	11,664
Comprehensive income (loss), net	—			—			—			296			(268		)	28			4			32
Cash dividends declared- common stock(2)	—			—			—			(73		)	—			(73		)	—			(73		)
Cash dividends declared - preferred stock(3)	—			—			—			(6		)	—			(6		)	—			(6		)
Stock option and incentive plans, net	5			36			—			—			—			41			—			41
Payments to acquire treasury stock, including fees	—			—			(10		)	—			—			(10		)	—			(10		)
Cancellation of treasury stock	(16		)	(98		)	114			—			—			—			—			—
Distributions to noncontrolling interests	—			—			—			—			—			—			(2		)	(2		)
Balance at March 31, 2013	$	1,228		$	5,560		$	—		$	8,208		$	(3,495	)	$	11,501		$	145		$	11,646

	Common Stock			Additional Paid-in Capital			Treasury Stock			Retained Earnings			AOCL(1)			Xerox Shareholders’ Equity			Non- controlling Interests			Total Equity
Balance at December 31, 2011	$	1,353		$	6,317		$	(124	)	$	7,046		$	(2,716	)	$	11,876		$	149		$	12,025
Comprehensive income, net	—			—			—			269			62			331			8			339
Cash dividends declared-common stock(2)	—			—			—			(59		)	—			(59		)	—			(59		)
Cash dividends declared-preferred stock(3)	—			—			—			(6		)	—			(6		)	—			(6		)
Contribution of common stock to U.S. pension plan(4)	15			115			—			—			—			130			—			130
Stock option and incentive plans, net	1			36			—			—			—			37			—			37
Payments to acquire treasury stock, including fees	—			—			(50		)	—			—			(50		)	—			(50		)
Cancellation of treasury stock	(21		)	(150		)	171			—			—			—			—			—
Distributions to noncontrolling interests	—			—			—			—			—			—			(25		)	(25		)
Balance at March 31, 2012	$	1,348		$	6,318		$	(3	)	$	7,250		$	(2,654	)	$	12,259		$	132		$	12,391

_____________________________

(1) Refer to Note 15 - Other Comprehensive Income for components of AOCL.

(2) Cash dividends declared on common stock of $0.0575 per share in the first quarter of 2013 and $0.0425 per share in first quarter of 2012.

(3) Cash dividends declared on preferred stock of $20.00 per share in the first quarter of 2013 and 2012.

(4) Refer to Note 13 - Employee Benefit Plans for additional information.

Treasury Stock

The following is a summary of the purchases of common stock made during the three months ended March 31, 2013 under our authorized stock repurchase programs (shares in thousands):

	Shares		Amount
December 31, 2012	14,924		$	104
Purchases (1)	1,360		10
Cancellations	(16,284	)	(114		)
March 31, 2013	—		$	—

____________________________

(1) Includes associated fees.

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Debt

3 Months Ended

Mar. 31, 2013

Debt Disclosure [Abstract]

Debt

Debt

Interest Expense and Income

Interest expense and interest income were as follows:

	Three Months Ended March 31,
	2013		2012
Interest expense(1)	$	104	$	109
Interest income(2)	120		151

____________________________

(1) Includes Equipment financing interest, as well as non-financing interest expense that is included in Other expenses, net in the Condensed Consolidated Statements of Income.

(2) Includes Finance income, as well as other interest income that is included in Other expenses, net in the Condensed Consolidated Statements of Income.

Net Proceeds (Payments) on Debt

Net proceeds on debt as shown on the Condensed Consolidated Statements of Cash Flows was as follows: 

	Three Months Ended March 31,
	2013			2012
Net proceeds (payments) on short-term debt	$	36		$	(97	)
Proceeds from issuance of long-term debt	25			1,404
Payments on long-term debt	(4		)	(309		)
Net Proceeds on Debt	$	57		$	998

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Contingencies and Litigation Contingencies and Litigation (Details) (Brazil Tax And Labor Contingencies [Member], USD $) In Millions, unless otherwise specified	Mar. 31, 2013	Dec. 31, 2012
Brazil Tax And Labor Contingencies [Member]
Loss Contingencies [Line Items]
Unreserved tax and labor contingencies	$ 1,063	$ 1,010
Escrow cash deposits	209
Net book value of assets with liens	13
Letters of credit	$ 242

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Investment in Affiliates, at Equity

3 Months Ended

Mar. 31, 2013

Equity Method Investments and Joint Ventures [Abstract]

Investment in Affiliates, at Equity

Investment in Affiliates, at Equity

Our equity in net income of our unconsolidated affiliates was as follows:

	Three Months Ended March 31,
	2013		2012
Fuji Xerox	$	44	$	37
Other investments	3		3
Total Equity in Net Income of Unconsolidated Affiliates	$	47	$	40

Fuji Xerox

Equity in net income of Fuji Xerox is affected by certain adjustments required to reflect the deferral of profit associated with intercompany sales. These adjustments may result in recorded equity income that is different from that implied by our 25% ownership interest.

Condensed financial data of Fuji Xerox was as follows:

	Three Months Ended March 31,
	2013		2012
Summary of Operations:
Revenues	$	3,028	$	3,330
Costs and expenses	2,784		3,084
Income before income taxes	244		246
Income tax expense	61		97
Net Income	183		149
Less: Net income – noncontrolling interests	1		1
Net Income – Fuji Xerox	$	182	$	148
Weighted Average Exchange Rate(1)	92.64		79.72

_____________________________

(1) Represents Yen/U.S. Dollar exchange rate used to translate.

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Restructuring Programs

3 Months Ended

Mar. 31, 2013

Restructuring and Related Activities [Abstract]

Restructuring Programs

Restructuring Programs

During the three months ended March 31, 2013, we recorded net restructuring credits of $7, primarily resulting from reversals for changes in estimated reserves from prior period initiatives.

Information related to restructuring program activity during the three months ended March 31, 2013 is outlined below:

	Severance and Related Costs			Lease Cancellation and Other Costs			Asset Impairments(2)		Total
Balance December 31, 2012	$	123		$	7		$	—	$	130
Restructuring provision	1			—			—		1
Reversals of prior accruals	(8		)	—			—		(8		)
Net current period credits(1)	(7		)	—			—		(7		)
Charges against reserve and currency	(36		)	(1		)	—		(37		)
Balance at March 31, 2013	$	80		$	6		$	—	$	86

_____________________________

(1) Represents net amount recognized within the Condensed Consolidated Statements of Income for the period shown.

(2) Charges associated with asset impairments represent the write-down of the related assets to their new cost basis and are recorded concurrently with the recognition of the provision.

Reconciliation to the Condensed Consolidated Statements of Cash Flows:

	Three Months Ended March 31,
	2013			2012
Charges against reserve	$	(37	)	$	(39	)
Asset impairment	—			2
Effects of foreign currency and other non-cash items	(1		)	(2		)
Restructuring Cash Payments	$	(38	)	$	(39	)

The following table summarizes the total amount of costs incurred in connection with these restructuring programs by segment:

	Three Months Ended March 31,
	2013			2012
Services	$	(2	)	$	3
Document Technology	(5		)	17
Other	—			(3		)
Total Net Restructuring Charges	$	(7	)	$	17

We expect to incur additional restructuring charges of approximately $35 in the second quarter of 2013 for actions and initiatives which have not yet been finalized.

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Financial Instruments

3 Months Ended

Mar. 31, 2013

Derivative Instruments and Hedging Activities Disclosure [Abstract]

Financial Instruments

Financial Instruments

Interest Rate Risk Management

We may use interest rate swap agreements to manage our interest rate exposure and to achieve a desired proportion of variable and fixed rate debt. These derivatives may be designated as fair value hedges or cash flow hedges depending on the nature of the risk being hedged.

At March 31,2013 and December 31, 2012, we did not have any interest rate swaps outstanding.

Foreign Exchange Risk Management

We are a global company that is exposed to foreign currency exchange rate fluctuations in the normal course of our business. As a part of our foreign exchange risk management strategy, we use derivative instruments, primarily forward contracts and purchase option contracts, to hedge the following foreign currency exposures, thereby reducing volatility of earnings or protecting fair values of assets and liabilities:

• Foreign currency-denominated assets and liabilities

• Forecasted purchases and sales in foreign currency

Summary of Foreign Exchange Hedging Positions

At March 31, 2013, we had outstanding forward exchange and purchased option contracts with gross notional values of $2,238, which is reflective of the amounts that are normally outstanding at any point during the year. Approximately 72% of these contracts mature within three months, 16% in three to six months and 12% in six to twelve months.

The following is a summary of the primary hedging positions and corresponding fair values as of March 31, 2013:

Currency Hedged (Buy/Sell)	Gross Notional Value		Fair  Value Asset (Liability)(1)
U.S. Dollar/Euro	$	493	$	11
Japanese Yen/U.S. Dollar	486		(37		)
Japanese Yen/Euro	359		(17		)
Euro/U.K. Pound Sterling	183		(3		)
U.K. Pound Sterling/Euro	149		3
Canadian Dollar/Euro	98		—
Mexican Peso/U.S. Dollar	72		3
Euro/U.S. Dollar	51		(1		)
Indian Rupee/U.S. Dollar	51		2
Philippine Peso/U.S. Dollar	39		—
Euro/Peruvian Nuevo Sol	23		(1		)
U.S. Dollar/Canadian Dollar	22		—
Euro/Swiss Franc	22		—
Swedish Krona/Euro	22		—
All Other	168		—
Total Foreign Exchange Hedging	$	2,238	$	(40	)

_____________________________

(1) Represents the net receivable (payable) amount included in the Condensed Consolidated Balance Sheet at March 31, 2013.

Foreign Currency Cash Flow Hedges

We designate a portion of our foreign currency derivative contracts as cash flow hedges of our foreign currency-denominated inventory purchases, sales and expenses. No amount of ineffectiveness was recorded in the Condensed Consolidated Statements of Income for these designated cash flow hedges and all components of each derivative’s gain or loss was included in the assessment of hedge effectiveness. The net liability fair value of these contracts was $48 as of both March 31, 2013 and December 31, 2012.

Summary of Derivative Instruments Fair Value

The following table provides a summary of the fair value amounts of our derivative instruments:

Designation of Derivatives	Balance Sheet Location	March 31, 2013			December 31, 2012
Derivatives Designated as Hedging Instruments
Foreign exchange contracts – forwards	Other current assets	$	11		$	3
	Other current liabilities	(59		)	(51		)
	Net Designated Derivative Liability	$	(48	)	$	(48	)
Derivatives NOT Designated as Hedging Instruments
Foreign exchange contracts – forwards	Other current assets	$	14		$	8
	Other current liabilities	(6		)	(31		)
	Net Undesignated Derivative Asset (Liability)	$	8		$	(23	)
Summary of Derivatives	Total Derivative Assets	$	25		$	11
	Total Derivative Liabilities	(65		)	(82		)
	Net Derivative Liability	$	(40	)	$	(71	)

Summary of Derivative Instruments Gains (Losses)

Derivative gains and (losses) affect the income statement based on whether such derivatives are designated as hedges of underlying exposures. The following is a summary of derivative gains and (losses).

Designated Derivative Instruments Gains (Losses)

The following tables provide a summary of gains (losses) on derivative instruments:

Derivatives in Cash Flow Hedging Relationships	Derivative Gain (Loss) Recognized in OCI (Effective Portion) Three Months Ended March 31,						Location of Derivative Gain (Loss) Reclassified from AOCI into Income (Effective Portion)	Gain (Loss) Reclassified from AOCI to Income (Effective Portion) Three Months Ended March 31,
	2013			2012				2013			2012
Foreign exchange contracts – forwards	$	(34	)	$	(44	)	Cost of sales	$	(17	)	$	16

No amount of ineffectiveness was recorded in the Condensed Consolidated Statements of Income for these designated cash flow hedges and all components of each derivative’s gain or (loss) was included in the assessment of hedge effectiveness. In addition, no amount was recorded for an underlying exposure that did not occur or was not expected to occur.

At March 31, 2013, net after-tax losses of $45 were recorded in accumulated other comprehensive loss associated with our cash flow hedging activity. The entire balance is expected to be reclassified into net income within the next 12 months, providing an offsetting economic impact against the underlying anticipated transactions.

Non-Designated Derivative Instruments Gains (Losses)

Non-designated derivative instruments are primarily instruments used to hedge foreign currency-denominated assets and liabilities. They are not designated as hedges since there is a natural offset for the re-measurement of the underlying foreign currency-denominated asset or liability.

The following table provides a summary of gains (losses) on non-designated derivative instruments:

Derivatives NOT Designated as Hedging Instruments		Three Months Ended March 31,
	Location of Derivative Gain (Loss)	2013			2012
Foreign exchange contracts – forwards	Other expense – Currency losses, net	$	(15	)	$	(18	)

During the three months ended March 31, 2013 and 2012, we recorded Total currency gains, net of $4 and $0, respectively. Currency gains, net includes the mark-to-market adjustments of the derivatives not designated as hedging instruments and the related cost of those derivatives, as well as the re-measurement of foreign currency-denominated assets and liabilities.

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Shareholders Equity (Tables)

3 Months Ended

Mar. 31, 2013

Stockholders' Equity Note [Abstract]

Schedule of Stockholders Equity

Shareholders’ Equity

	Common Stock			Additional Paid-in Capital			Treasury Stock			Retained Earnings			AOCL(1)			Xerox Shareholders’ Equity			Non- controlling Interests			Total Equity
Balance at December 31, 2012	$	1,239		$	5,622		$	(104	)	$	7,991		$	(3,227	)	$	11,521		$	143		$	11,664
Comprehensive income (loss), net	—			—			—			296			(268		)	28			4			32
Cash dividends declared- common stock(2)	—			—			—			(73		)	—			(73		)	—			(73		)
Cash dividends declared - preferred stock(3)	—			—			—			(6		)	—			(6		)	—			(6		)
Stock option and incentive plans, net	5			36			—			—			—			41			—			41
Payments to acquire treasury stock, including fees	—			—			(10		)	—			—			(10		)	—			(10		)
Cancellation of treasury stock	(16		)	(98		)	114			—			—			—			—			—
Distributions to noncontrolling interests	—			—			—			—			—			—			(2		)	(2		)
Balance at March 31, 2013	$	1,228		$	5,560		$	—		$	8,208		$	(3,495	)	$	11,501		$	145		$	11,646

	Common Stock			Additional Paid-in Capital			Treasury Stock			Retained Earnings			AOCL(1)			Xerox Shareholders’ Equity			Non- controlling Interests			Total Equity
Balance at December 31, 2011	$	1,353		$	6,317		$	(124	)	$	7,046		$	(2,716	)	$	11,876		$	149		$	12,025
Comprehensive income, net	—			—			—			269			62			331			8			339
Cash dividends declared-common stock(2)	—			—			—			(59		)	—			(59		)	—			(59		)
Cash dividends declared-preferred stock(3)	—			—			—			(6		)	—			(6		)	—			(6		)
Contribution of common stock to U.S. pension plan(4)	15			115			—			—			—			130			—			130
Stock option and incentive plans, net	1			36			—			—			—			37			—			37
Payments to acquire treasury stock, including fees	—			—			(50		)	—			—			(50		)	—			(50		)
Cancellation of treasury stock	(21		)	(150		)	171			—			—			—			—			—
Distributions to noncontrolling interests	—			—			—			—			—			—			(25		)	(25		)
Balance at March 31, 2012	$	1,348		$	6,318		$	(3	)	$	7,250		$	(2,654	)	$	12,259		$	132		$	12,391

_____________________________

(1) Refer to Note 15 - Other Comprehensive Income for components of AOCL.

(2) Cash dividends declared on common stock of $0.0575 per share in the first quarter of 2013 and $0.0425 per share in first quarter of 2012.

(3) Cash dividends declared on preferred stock of $20.00 per share in the first quarter of 2013 and 2012.

(4) Refer to Note 13 - Employee Benefit Plans for additional information.

Schedule of Treasury Stock by Class

The following is a summary of the purchases of common stock made during the three months ended March 31, 2013 under our authorized stock repurchase programs (shares in thousands):

	Shares		Amount
December 31, 2012	14,924		$	104
Purchases (1)	1,360		10
Cancellations	(16,284	)	(114		)
March 31, 2013	—		$	—

____________________________

(1) Includes associated fees.

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Financial Instruments, Summary of Derivative Instruments Gain (Losses) (Details) (USD $) In Millions, unless otherwise specified	3 Months Ended
	Mar. 31, 2013	Mar. 31, 2012
Summary of Derivative Instruments Gains (Losses) [Abstract]
Net losses recorded in AOCL expected to be reclassified to net income in the future	$ (45)
Currency Gains, Net	4	0
Foreign exchange contracts - forwards [Member] | Cash Flow Hedging [Member]
Summary of Derivative Instruments Gains (Losses) [Abstract]
Derivative Gain (Loss) Recognized in OCI	(34)	(44)
Foreign exchange contracts - forwards [Member] | Cost of Sales [Member] | Cash Flow Hedging [Member]
Summary of Derivative Instruments Gains (Losses) [Abstract]
Gain (Loss) Reclassified from AOCI to Income	(17)	16
Foreign exchange contracts - forwards [Member] | Other expense - Currency gains (losses), net [Member] | Derivatives Not Designated as Hedging Instruments [Member]
Summary of Derivative Instruments Gains (Losses) [Abstract]
Derivative Instruments Not Designated as Hedging Instruments, Gain (Loss), Net	$ (15)	$ (18)

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Earnings per Share

3 Months Ended

Mar. 31, 2013

Earnings Per Share [Abstract]

Earnings per Share

Earnings per Share

The following table sets forth the computation of basic and diluted earnings per share of common stock (shares in thousands):

	Three Months Ended March 31,
	2013			2012
Basic Earnings per Share:
Net income attributable to Xerox	$	296		$	269
Accrued dividends on preferred stock	(6		)	(6		)
Adjusted Net Income Available to Common Shareholders	$	290		$	263
Weighted-average common shares outstanding	1,225,271			1,337,397
Basic Earnings per Share	$	0.24		$	0.20
Diluted Earnings per Share:
Net income attributable to Xerox	$	296		$	269
Accrued dividends on preferred stock	—			(6		)
Adjusted Net Income Available to Common Shareholders	$	296		$	263
Weighted-average common shares outstanding	1,225,271			1,337,397
Common shares issuable with respect to:
Stock options	4,854			7,143
Restricted stock and performance shares	21,372			22,349
Convertible preferred stock	26,966			—
Convertible securities	1,992			1,992
Adjusted Weighted Average Common Shares Outstanding	1,280,455			1,368,881
Diluted Earnings per Share	$	0.23		$	0.19
The following securities were not included in the computation of diluted earnings per share because to do so would have been anti-dilutive (shares in thousands):
Stock options	25,230			41,543
Restricted stock and performance shares	18,412			20,466
Convertible preferred stock	—			26,966
Total Anti-dilutive Securities	43,642			88,975
Dividends per Common Share	$	0.0575		$	0.0425

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Finance Receivables, Net (Tables)

3 Months Ended

Mar. 31, 2013

Finance Receivables, Net [Abstract]

Allowance for Credit Losses on Financing Receivables

The following table is a rollforward of the allowance for doubtful finance receivables as well as the related investment in finance receivables:

Allowance for Credit Losses:	United States			Canada			Europe			Other(3)		Total
Balance at December 31, 2012	$	50		$	31		$	85		$	4	$	170
Provision	2			2			9			—		13
Charge-offs	(2		)	(4		)	(15		)	—		(21		)
Recoveries and other(1)	1			—			(3		)	—		(2		)
Balance at March 31, 2013	51			29			76			4		160
Finance receivables as of March 31, 2013 collectively evaluated for impairment(2)	$	1,991		$	756		$	2,304		$	211	$	5,262
Balance at December 31, 2011	$	75		$	33		$	91		$	2	$	201
Provision	2			1			12			—		15
Charge-offs	(4		)	(3		)	(12		)	—		(19		)
Recoveries and other(1)	1			2			2			1		6
Balance at March 31, 2012	74			33			93			3		203
Finance receivables as of March 31, 2012 collectively evaluated for impairment(2)	$	2,889		$	829		$	2,614		$	136	$	6,468

_____________________________

(1) Includes the impacts of foreign currency translation and adjustments to reserves necessary to reflect events of non-payment such as customer accommodations and contract terminations.

(2) Total Finance receivables exclude residual values of $2 and $5, and the allowance for credit losses of $160 and $203 at March 31, 2013 and 2012, respectively.

(3) Includes developing market countries and smaller units.

Financing Receivable Credit Quality Indicators

Details about our finance receivables portfolio based on industry and credit quality indicators are as follows:

	March 31, 2013								December 31, 2012
	Investment Grade		Non-investment Grade		Substandard		Total Finance Receivables		Investment Grade		Non-investment Grade		Substandard		Total Finance Receivables
Finance and other services	$	259	$	150	$	65	$	474	$	252	$	147	$	59	$	458
Government and education	722		15		5		742		750		15		4		769
Graphic arts	103		80		123		306		92		90		137		319
Industrial	113		40		16		169		115		31		17		163
Healthcare	105		26		21		152		109		37		14		160
Other	72		33		43		148		70		39		34		143
Total United States	1,374		344		273		1,991		1,388		359		265		2,012
Finance and other services	140		111		35		286		151		116		40		307
Government and education	109		11		2		122		117		10		2		129
Graphic arts	38		33		27		98		37		34		30		101
Industrial	65		40		24		129		66		40		29		135
Other	71		39		11		121		75		43		11		129
Total Canada	423		234		99		756		446		243		112		801
France	266		286		121		673		274		294		134		702
U.K./Ireland	194		142		46		382		215		155		50		420
Central(1)	283		426		48		757		315		445		56		816
Southern(2)	127		209		68		404		139		230		73		442
Nordics(3)	45		40		3		88		49		36		9		94
Total Europe	915		1,103		286		2,304		992		1,160		322		2,474
Other	160		45		6		211		148		39		7		194
Total	$	2,872	$	1,726	$	664	$	5,262	$	2,974	$	1,801	$	706	$	5,481

_____________________________

(1) Switzerland, Germany, Austria, Belgium and Holland.

(2) Italy, Greece, Spain and Portugal.

(3) Sweden, Norway, Denmark and Finland.

Finance Receivables Aging

The aging of our billed finance receivables is based upon the number of days an invoice is past due and is as follows:

	March 31, 2013
	Current			31-90 Days Past Due		>90 Days Past Due		Total Billed Finance Receivables		Unbilled Finance Receivables		Total Finance Receivables		Finance Receivables >90 Days and Accruing
Finance and other services	$	12		$	2	$	1	$	15	$	459	$	474	$	12
Government and education	20			5		3		28		714		742		31
Graphic arts	15			1		—		16		290		306		6
Industrial	5			1		1		7		162		169		6
Healthcare	4			1		1		6		146		152		6
Other	5			1		—		6		142		148		4
Total United States	61			11		6		78		1,913		1,991		65
Canada	4			3		1		8		748		756		30
France	8			1		3		12		661		673		50
U.K./Ireland	(1		)	1		2		2		380		382		6
Central(1)	3			3		4		10		747		757		28
Southern(2)	24			5		13		42		362		404		65
Nordics(3)	1			—		—		1		87		88		—
Total Europe	35			10		22		67		2,237		2,304		149
Other	5			1		1		7		204		211		—
Total	$	105		$	25	$	30	$	160	$	5,102	$	5,262	$	244
	December 31, 2012
	Current			31-90 Days Past Due		>90 Days Past Due		Total Billed Finance Receivables		Unbilled Finance Receivables		Total Finance Receivables		Finance Receivables >90 Days and Accruing
Finance and other services	$	12		$	3	$	2	$	17	$	441	$	458	$	18
Government and education	21			5		3		29		740		769		42
Graphic arts	16			1		1		18		301		319		12
Industrial	5			2		1		8		155		163		6
Healthcare	6			2		1		9		151		160		9
Other	5			1		1		7		136		143		6
Total United States	65			14		9		88		1,924		2,012		93
Canada	2			3		2		7		794		801		30
France	—			5		1		6		696		702		22
U.K./Ireland	2			—		2		4		416		420		2
Central(1)	3			2		4		9		807		816		30
Southern(2)	20			8		14		42		400		442		72
Nordics(3)	1			—		—		1		93		94		—
Total Europe	26			15		21		62		2,412		2,474		126
Other	2			1		—		3		191		194		—
Total	$	95		$	33	$	32	$	160	$	5,321	$	5,481	$	249

 _____________________________

(1) Switzerland, Germany, Austria, Belgium and Holland.

(2) Italy, Greece, Spain and Portugal.

(3) Sweden, Norway, Denmark and Finland.

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Financial Instruments, Foreign Exchange Risk Management (Details) (USD $) In Millions, unless otherwise specified	Mar. 31, 2013		Dec. 31, 2012
Foreign Exchange Contracts [Line Items]
Average Maturity of Foreign Exchange Hedging Contracts - within Three Months	72.00%
Average Maturity of Foreign Exchange Hedging Contracts - within Three and Six Months	16.00%
Average Maturity of Foreign Exchange Hedging Contracts - within Six and Twelve Months	12.00%
Summary of Foreign Exchange Hedging Positions [Abstract]
Gross Notional Value	$ 2,238
Fair Value Asset (Liability)	(40)	[1]
Foreign Currency Cash Flow Hedges [Abstract]
Net asset (Liability) fair value	(48)		(48)
U S Dollar / Euro [Member]
Summary of Foreign Exchange Hedging Positions [Abstract]
Gross Notional Value	493
Fair Value Asset (Liability)	11	[1]
Japanese Yen/U.S. Dollar [Member]
Summary of Foreign Exchange Hedging Positions [Abstract]
Gross Notional Value	486
Fair Value Asset (Liability)	(37)	[1]
Japanese Yen / Euro [Member]
Summary of Foreign Exchange Hedging Positions [Abstract]
Gross Notional Value	359
Fair Value Asset (Liability)	(17)	[1]
Euro/U.K. Pound Sterling [Member]
Summary of Foreign Exchange Hedging Positions [Abstract]
Gross Notional Value	183
Fair Value Asset (Liability)	(3)	[1]
U K Pound Sterling / Euro [Member]
Summary of Foreign Exchange Hedging Positions [Abstract]
Gross Notional Value	149
Fair Value Asset (Liability)	3	[1]
Canadian Dollar/Euro [Member]
Summary of Foreign Exchange Hedging Positions [Abstract]
Gross Notional Value	98
Fair Value Asset (Liability)	0	[1]
Mexican Peso / U. S. Dollar [Member]
Summary of Foreign Exchange Hedging Positions [Abstract]
Gross Notional Value	72
Fair Value Asset (Liability)	3	[1]
Euro /U.S. Dollar [Member]
Summary of Foreign Exchange Hedging Positions [Abstract]
Gross Notional Value	51
Fair Value Asset (Liability)	(1)	[1]
Indian Rupee/U.S. Dollar [Member]
Summary of Foreign Exchange Hedging Positions [Abstract]
Gross Notional Value	51
Fair Value Asset (Liability)	2	[1]
Philippine Peso / U.S. Dollar [Member]
Summary of Foreign Exchange Hedging Positions [Abstract]
Gross Notional Value	39
Fair Value Asset (Liability)	0	[1]
Euro Peruvian Nuevo Sol [Member]
Summary of Foreign Exchange Hedging Positions [Abstract]
Gross Notional Value	23
Fair Value Asset (Liability)	(1)	[1]
U.S. Dollar Canadian Dollar [Member]
Summary of Foreign Exchange Hedging Positions [Abstract]
Gross Notional Value	22
Fair Value Asset (Liability)	0	[1]
Euro / Swiss Franc Member
Summary of Foreign Exchange Hedging Positions [Abstract]
Gross Notional Value	22
Fair Value Asset (Liability)	0	[1]
Swedish Kronor Euro [Member]
Summary of Foreign Exchange Hedging Positions [Abstract]
Gross Notional Value	22
Fair Value Asset (Liability)	0	[1]
All Other [Member]
Summary of Foreign Exchange Hedging Positions [Abstract]
Gross Notional Value	168
Fair Value Asset (Liability)	$ 0	[1]

[1] (1)Represents the net receivable (payable) amount included in the Condensed Consolidated Balance Sheet at March 31, 2013.

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Finance Receivables, Net (Details) (USD $) In Millions, unless otherwise specified	3 Months Ended
	Mar. 31, 2013	Mar. 31, 2012
Financing Receivable, Allowance for Credit Losses [Roll Forward]
Beginning Balance	$ 170	$ 201
Provision	13	15
Charge-offs	(21)	(19)
Recoveries and other	(2)	6
Ending Balance	160	203
Financing Receivable, Collectively Evaluated for Impairment	5,262	6,468
Residual values not included in the impairment evaluation	2	5
Allowance for credit losses not included in the impairment evaluation	160	203
UNITED STATES
Financing Receivable, Allowance for Credit Losses [Roll Forward]
Beginning Balance	50	75
Provision	2	2
Charge-offs	(2)	(4)
Recoveries and other	1	1
Ending Balance	51	74
Financing Receivable, Collectively Evaluated for Impairment	1,991	2,889
CANADA
Financing Receivable, Allowance for Credit Losses [Roll Forward]
Beginning Balance	31	33
Provision	2	1
Charge-offs	(4)	(3)
Recoveries and other	0	2
Ending Balance	29	33
Financing Receivable, Collectively Evaluated for Impairment	756	829
Europe [Member]
Financing Receivable, Allowance for Credit Losses [Roll Forward]
Beginning Balance	85	91
Provision	9	12
Charge-offs	(15)	(12)
Recoveries and other	(3)	2
Ending Balance	76	93
Financing Receivable, Collectively Evaluated for Impairment	2,304	2,614
Other [Member]
Financing Receivable, Allowance for Credit Losses [Roll Forward]
Beginning Balance	4	2
Provision	0	0
Charge-offs	0	0
Recoveries and other	0	1
Ending Balance	4	3
Financing Receivable, Collectively Evaluated for Impairment	211	136
Document Technology Segment [Member]
Financing Receivable, Allowance for Credit Losses [Line Items]
Finance Receivables Net Carrying Value	682
Proceeds from Sale of Finance Receivables	630
Finance Receivables Beneficial Interest from Purchaser	101
Finance Receivables Sold and Derecognized	575
Finance receivables sold and derecognized sales value	633
Beneficial Interest, Interest in Other Current Assets	42
Beneficial Interest, Interest in Other Long-term Assets	61
Finance Receivable Beneficial Interest Weighted Average Life	2 years
Collections on beneficial interest	$ 2

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Condensed Consolidated Statements of Cash Flows (USD $) In Millions, unless otherwise specified	3 Months Ended
	Mar. 31, 2013	Mar. 31, 2012
Cash Flows from Operating Activities:
Net income	$ 300	$ 276
Adjustments required to reconcile net income to cash flows from operating activities:
Depreciation and amortization	329	313
Provision for receivables	26	27
Provision for inventory	9	10
Undistributed equity in net income of unconsolidated affiliates	(47)	(31)
Stock-based compensation	31	31
Restructuring and asset impairment charges	(7)	17
Payments for restructurings	(38)	(39)
Contributions to defined benefit pension plans	(45)	(79)
Increase in accounts receivable and billed portion of finance receivables	(363)	(452)
Collections of deferred proceeds from sales of receivables	115	96
Increase in inventories	(107)	(34)
Increase in equipment on operating leases	(59)	(67)
Decrease in finance receivables	96	164
Increase in other current and long-term assets	(99)	(101)
Decrease in accounts payable and accrued compensation	(94)	(144)
Decrease in other current and long-term liabilities	(66)	(35)
Net change in income tax assets and liabilities	17	43
Net change in derivative assets and liabilities	(47)	21
Other operating, net	(38)	(31)
Net cash used in operating activities	(87)	(15)
Cash Flows from Investing Activities:
Cost of additions to land, buildings and equipment	(85)	(91)
Proceeds from sales of land, buildings and equipment	3	4
Cost of additions to internal use software	(22)	(37)
Acquisitions, net of cash acquired	(53)	(87)
Other investing, net	4	(3)
Net cash used in investing activities	(153)	(214)
Cash Flows from Financing Activities:
Net proceeds on debt	57	998
Common stock dividends	(52)	(57)
Preferred stock dividends	(6)	(6)
Proceeds from issuances of common stock	22	7
Excess tax benefits from stock-based compensation	1	0
Payments to acquire treasury stock, including fees	(10)	(50)
Repurchases related to stock-based compensation	(10)	0
Distributions to noncontrolling interests	(3)	(57)
Net cash (used in) provided by financing activities	(1)	835
Effect of exchange rate changes on cash and cash equivalents	(12)	6
(Decrease) increase in cash and cash equivalents	(253)	612
Cash and cash equivalents at beginning of period	1,246	902
Cash and Cash Equivalents at End of Period	$ 993	$ 1,514

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Accounts Receivable, Net

3 Months Ended

Mar. 31, 2013

Receivables [Abstract]

Accounts Receivable, Net

Accounts Receivable, Net

Accounts receivable, net were as follows:

	March 31, 2013			December 31, 2012
Amounts billed or billable	$	2,825		$	2,639
Unbilled amounts	349			335
Allowance for doubtful accounts	(109		)	(108		)
Accounts Receivable, Net	$	3,065		$	2,866

Unbilled amounts include amounts associated with percentage-of-completion accounting and other earned revenues not currently billable due to contractual provisions. Amounts to be invoiced in the subsequent month for current services provided are included in amounts billable, and at March 31, 2013 and December 31, 2012 were approximately $1,027 and $1,049, respectively.

We perform ongoing credit evaluations of our customers and adjust credit limits based upon customer payment history and current creditworthiness. The allowance for uncollectible accounts receivables is determined principally on the basis of past collection experience as well as consideration of current economic conditions and changes in our customer collection trends.

Accounts Receivable Sales Arrangements

Accounts receivable sales arrangements are utilized in the normal course of business as part of our cash and liquidity management. We have facilities in the U.S., Canada and several countries in Europe that enable us to sell certain accounts receivable without recourse to third-parties. The accounts receivables sold are generally short-term trade receivables with payment due dates of less than 60 days.

All of our arrangements involve the sale of our entire interest in groups of accounts receivables for cash. In most instances a portion of the sales proceeds are held back by the purchaser and payment is deferred until collection of the related receivables sold. Such holdbacks are not considered legal securities nor are they certificated. We report collections on such receivables as operating cash flows in the Condensed Consolidated Statements of Cash Flows because such receivables are the result of an operating activity and the associated interest rate risk is de minimis due to its short-term nature. Our risk of loss following the sales of accounts receivable is limited to the outstanding deferred purchase price receivable. These receivables are included in the caption “Other current assets” in the accompanying Condensed Consolidated Balance Sheets and were $115 and $116 at March 31, 2013 and December 31, 2012, respectively.

Under most of the arrangements, we continue to service the sold accounts receivable. When applicable, a servicing liability is recorded for the estimated fair value of the servicing. The amounts associated with the servicing liability were not material.

Of the accounts receivable sold and derecognized from our balance sheet, $768 and $766 remained uncollected as of March 31, 2013 and December 31, 2012, respectively. Accounts receivables sales were as follows:

	Three Months Ended March 31,
	2013		2012
Accounts receivable sales	$	854	$	875
Deferred proceeds	115		147
Loss on sales of accounts receivable	4		6
Estimated increase (decrease) to operating cash flows(1)	16		(68		)

__________________________

(1) Represents the difference between current and prior year fourth quarter receivable sales adjusted for the effects of: (i) the deferred proceeds, (ii) collections prior to the end of the quarter and (iii) currency.

Finance Receivables, Net

Sale of Finance Receivables

In 2012, we sold our entire interest in a group of U.S. lease finance receivables from our Document Technology segment with a net carrying value of $682 to a third-party financial institution for cash proceeds of $630 and a beneficial interest from the purchaser of $101. As of March 31, 2013, the principal value of the receivables sold and derecognized from our balance sheet was $575 (sales value of approximately $633).

The ultimate purchaser has no recourse to our other assets for the failure of customers to pay principal and interest when due beyond our beneficial interest of which $42 and $61 is included in “Other current assets” and “Other long-term assets”, respectively, in the accompanying Condensed Consolidated Balance Sheets at March 31, 2013. The beneficial interest is held by a bankruptcy-remote subsidiary and therefore is not available to satisfy any of our creditor obligations. We report collections on the beneficial interest as operating cash flows in the Condensed Consolidated Statements of Cash Flows because such beneficial interests are the result of an operating activity and the associated interest rate risk is de minimis considering it has a weighted average life of less than 2 years. Collections on the beneficial interest were approximately $2 for the three months ended March 31, 2013.

Finance Receivables – Allowance for Credit Losses and Credit Quality

Finance receivables include sales-type leases, direct financing leases and installment loans. Our finance receivable portfolios are primarily in the U.S., Canada and Europe. We generally establish customer credit limits and estimate the allowance for credit losses on a country or geographic basis. Our policy and methodology used to establish our allowance for doubtful accounts has been consistently applied over all periods presented.

The following table is a rollforward of the allowance for doubtful finance receivables as well as the related investment in finance receivables:

Allowance for Credit Losses:	United States			Canada			Europe			Other(3)		Total
Balance at December 31, 2012	$	50		$	31		$	85		$	4	$	170
Provision	2			2			9			—		13
Charge-offs	(2		)	(4		)	(15		)	—		(21		)
Recoveries and other(1)	1			—			(3		)	—		(2		)
Balance at March 31, 2013	51			29			76			4		160
Finance receivables as of March 31, 2013 collectively evaluated for impairment(2)	$	1,991		$	756		$	2,304		$	211	$	5,262
Balance at December 31, 2011	$	75		$	33		$	91		$	2	$	201
Provision	2			1			12			—		15
Charge-offs	(4		)	(3		)	(12		)	—		(19		)
Recoveries and other(1)	1			2			2			1		6
Balance at March 31, 2012	74			33			93			3		203
Finance receivables as of March 31, 2012 collectively evaluated for impairment(2)	$	2,889		$	829		$	2,614		$	136	$	6,468

_____________________________

(1) Includes the impacts of foreign currency translation and adjustments to reserves necessary to reflect events of non-payment such as customer accommodations and contract terminations.

(2) Total Finance receivables exclude residual values of $2 and $5, and the allowance for credit losses of $160 and $203 at March 31, 2013 and 2012, respectively.

(3) Includes developing market countries and smaller units.

We evaluate our customers based on the following credit quality indicators:

• Investment grade: This rating includes accounts with excellent to good business credit, asset quality and the capacity to meet financial obligations. These customers are less susceptible to adverse effects due to shifts in economic conditions or changes in circumstance. The rating generally equates to a Standard & Poors (S&P) rating of BBB- or better. Loss rates in this category are normally minimal at less than 1%.

• Non-investment grade: This rating includes accounts with average credit risk that are more susceptible to loss in the event of adverse business or economic conditions. This rating generally equates to a BB S&P rating. Although we experience higher loss rates associated with this customer class, we believe the risk is somewhat mitigated by the fact that our leases are fairly well dispersed across a large and diverse customer base. In addition, the higher loss rates are largely offset by the higher rates of return we obtain on such leases. Loss rates in this category are generally in the range of 2% to 4%.

• Substandard: This rating includes accounts that have marginal credit risk such that the customer’s ability to make repayment is impaired or may likely become impaired. We use numerous strategies to mitigate risk including higher rates of interest, prepayments, personal guarantees and etc. Accounts in this category include customers who were downgraded during the term of the lease from investment and non-investment grade status when the lease was originated. Accordingly, there is a distinct possibility for a loss of principal and interest or customer default. The loss rates in this category are around 10%.

Credit quality indicators are updated at least annually and the credit quality of any given customer can change during the life of the portfolio. Details about our finance receivables portfolio based on industry and credit quality indicators are as follows:

	March 31, 2013								December 31, 2012
	Investment Grade		Non-investment Grade		Substandard		Total Finance Receivables		Investment Grade		Non-investment Grade		Substandard		Total Finance Receivables
Finance and other services	$	259	$	150	$	65	$	474	$	252	$	147	$	59	$	458
Government and education	722		15		5		742		750		15		4		769
Graphic arts	103		80		123		306		92		90		137		319
Industrial	113		40		16		169		115		31		17		163
Healthcare	105		26		21		152		109		37		14		160
Other	72		33		43		148		70		39		34		143
Total United States	1,374		344		273		1,991		1,388		359		265		2,012
Finance and other services	140		111		35		286		151		116		40		307
Government and education	109		11		2		122		117		10		2		129
Graphic arts	38		33		27		98		37		34		30		101
Industrial	65		40		24		129		66		40		29		135
Other	71		39		11		121		75		43		11		129
Total Canada	423		234		99		756		446		243		112		801
France	266		286		121		673		274		294		134		702
U.K./Ireland	194		142		46		382		215		155		50		420
Central(1)	283		426		48		757		315		445		56		816
Southern(2)	127		209		68		404		139		230		73		442
Nordics(3)	45		40		3		88		49		36		9		94
Total Europe	915		1,103		286		2,304		992		1,160		322		2,474
Other	160		45		6		211		148		39		7		194
Total	$	2,872	$	1,726	$	664	$	5,262	$	2,974	$	1,801	$	706	$	5,481

_____________________________

(1) Switzerland, Germany, Austria, Belgium and Holland.

(2) Italy, Greece, Spain and Portugal.

(3) Sweden, Norway, Denmark and Finland.

The aging of our billed finance receivables is based upon the number of days an invoice is past due and is as follows:

	March 31, 2013
	Current			31-90 Days Past Due		>90 Days Past Due		Total Billed Finance Receivables		Unbilled Finance Receivables		Total Finance Receivables		Finance Receivables >90 Days and Accruing
Finance and other services	$	12		$	2	$	1	$	15	$	459	$	474	$	12
Government and education	20			5		3		28		714		742		31
Graphic arts	15			1		—		16		290		306		6
Industrial	5			1		1		7		162		169		6
Healthcare	4			1		1		6		146		152		6
Other	5			1		—		6		142		148		4
Total United States	61			11		6		78		1,913		1,991		65
Canada	4			3		1		8		748		756		30
France	8			1		3		12		661		673		50
U.K./Ireland	(1		)	1		2		2		380		382		6
Central(1)	3			3		4		10		747		757		28
Southern(2)	24			5		13		42		362		404		65
Nordics(3)	1			—		—		1		87		88		—
Total Europe	35			10		22		67		2,237		2,304		149
Other	5			1		1		7		204		211		—
Total	$	105		$	25	$	30	$	160	$	5,102	$	5,262	$	244
	December 31, 2012
	Current			31-90 Days Past Due		>90 Days Past Due		Total Billed Finance Receivables		Unbilled Finance Receivables		Total Finance Receivables		Finance Receivables >90 Days and Accruing
Finance and other services	$	12		$	3	$	2	$	17	$	441	$	458	$	18
Government and education	21			5		3		29		740		769		42
Graphic arts	16			1		1		18		301		319		12
Industrial	5			2		1		8		155		163		6
Healthcare	6			2		1		9		151		160		9
Other	5			1		1		7		136		143		6
Total United States	65			14		9		88		1,924		2,012		93
Canada	2			3		2		7		794		801		30
France	—			5		1		6		696		702		22
U.K./Ireland	2			—		2		4		416		420		2
Central(1)	3			2		4		9		807		816		30
Southern(2)	20			8		14		42		400		442		72
Nordics(3)	1			—		—		1		93		94		—
Total Europe	26			15		21		62		2,412		2,474		126
Other	2			1		—		3		191		194		—
Total	$	95		$	33	$	32	$	160	$	5,321	$	5,481	$	249

 _____________________________

(1) Switzerland, Germany, Austria, Belgium and Holland.

(2) Italy, Greece, Spain and Portugal.

(3) Sweden, Norway, Denmark and Finland.

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Earnings per Share, Reconciliation (Details) (USD $) In Millions, except Share data in Thousands, unless otherwise specified	3 Months Ended
	Mar. 31, 2013	Dec. 31, 2012	Sep. 30, 2012	Jun. 30, 2012	Mar. 31, 2012
Basic Earnings per Share:
Net income attributable to Xerox	$ 296				$ 269
Accrued dividends on preferred stock	(6)				(6)
Adjusted Net Income Available to Common Shareholders	290				263
Weighted-average common shares outstanding (in shares)	1,225,271				1,337,397
Basic Earnings per Share (dollars per share)	$ 0.24				$ 0.20
Diluted Earnings per Share:
Net income attributable to Xerox	296				269
Accrued dividends on preferred stock	0				(6)
Adjusted Net Income Available to Common Shareholders	$ 296				$ 263
Weighted-average common shares outstanding (in shares)	1,225,271				1,337,397
Common shares issuable with respect to:
Adjusted Weighted Average Common Shares Outstanding (in shares)	1,280,455				1,368,881
Diluted Earnings per Share (dollars per share)	$ 0.23				$ 0.19
Dividends per common share (in dollars per share)	$ 0.0575	$ 0.0425	$ 0.0425	$ 0.0425	$ 0.0425
Earnings Per Share, Diluted [Member] | Stock options [Member]
Common shares issuable with respect to:
Stock options and Restricted stock and performance shares (in shares)	4,854				7,143
Earnings Per Share, Diluted [Member] | Restricted Stock and Performance Shares [Member]
Common shares issuable with respect to:
Stock options and Restricted stock and performance shares (in shares)	21,372				22,349
Earnings Per Share, Diluted [Member] | Convertible Preferred Stock [Member]
Common shares issuable with respect to:
Convertible preferred stock (in shares)	26,966				0
Earnings Per Share, Diluted [Member] | Convertible Debt Securities [Member]
Common shares issuable with respect to:
Convertible Securities (in shares)	1,992				1,992

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Inventories (Tables)

3 Months Ended

Mar. 31, 2013

Inventory Disclosure [Abstract]

Inventories

The following is a summary of Inventories by major category:

	March 31, 2013		December 31, 2012
Finished goods	$	904	$	844
Work-in-process	69		61
Raw materials	123		106
Total Inventories	$	1,096	$	1,011

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Segment Reporting, Reconciliation Of Operating Profit Loss (Details) (USD $) In Millions, unless otherwise specified	3 Months Ended
	Mar. 31, 2013	Mar. 31, 2012
Reconciliation of Operating Profit (Loss) from Segments to Consolidated Pre-tax Income (Loss) [Line Items]
Segment Profit	$ 395	$ 456
Reconciling items:
Restructuring and asset impairment charges	7	(17)
Restructuring charges of Fuji Xerox	(4)	(4)
Amortization of intangible assets	(83)	(82)
Litigation matters	37	0
Equity in net income of unconsolidated affiliates	(47)	(40)
Pre-tax income	$ 305	$ 313

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Other Comprehensive Income

3 Months Ended

Mar. 31, 2013

Comprehensive Income [Abstract]

Other Comprehensive Income

Other Comprehensive Income

Other Comprehensive Income is comprised of the following:

	Three Months Ended March 31, 2013						Three Months Ended March 31, 2012
	Pre-tax			Net of Tax			Pre-tax			Net of Tax
Translation Adjustments (Losses) Gains	$	(363	)	$	(363	)	$	153		$	160
Unrealized (Losses) Gains:
Changes in fair value of cash flow hedges - losses	(34		)	(22		)	(44		)	(31		)
Changes in cash flow hedges reclassed to earnings(1)	17			12			(16		)	(12		)
Other	2			2			—			—
Net Unrealized Losses	(15		)	(8		)	(60		)	(43		)
Defined Benefit Plans Gains (Losses):
Net actuarial gain	—			—			1			1
Prior service amortization(2)	(11		)	(7		)	(16		)	(10		)
Actuarial loss amortization(2)	75			49			43			29
Fuji Xerox changes in defined benefit plans, net(3)	(16		)	(16		)	(30		)	(30		)
Other(4)	77			77			(43		)	(44		)
Change in Defined Benefit Plans Gains (Losses)	125			103			(45		)	(54		)
Other Comprehensive (Loss) Income	(253		)	(268		)	48			63
Less: Other comprehensive income attributable to noncontrolling interests	—			—			1			1
Other Comprehensive (Loss) Income Attributable to Xerox	$	(253	)	$	(268	)	$	47		$	62

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(1) Reclassified to Cost of sales - refer to Note 11 - Financial Instruments for additional information regarding our cash flow hedges.

(2) Reclassified to Total Net Periodic Benefit Cost - refer to Note 13 - Employee Benefit Plans for additional information.

(3) Represents our share of Fuji Xerox's benefit plan changes.

(4) Primarily represents currency impact on cumulative amount of benefit plan net actuarial losses and prior service credits included in AOCL.

Accumulated Other Comprehensive Loss (AOCL)

AOCL is comprised of the following:

	March 31, 2013			December 31, 2012
Cumulative translation adjustments	$	(1,189	)	$	(826	)
Benefit plans net actuarial losses and prior service credits(1)	(2,261		)	(2,364		)
Other unrealized losses, net	(45		)	(37		)
Total Accumulated Other Comprehensive Loss Attributable to Xerox	$	(3,495	)	$	(3,227	)

_____________________________

(1) Includes our share of Fuji Xerox.