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Revenue from Service Contracts
 12 Months Ended
Dec. 31, 2020
Text block [abstract]  
Revenue from Service Contracts
Note 13     Revenue from Service Contracts
The Company provides investment management services, administrative services, distribution and related services to proprietary and third-party investment funds, retirement plans, group benefit plans and other arrangements. The Company also provides real estate management services to tenants of the Company’s investment properties.
 
The Company’s service contracts generally impose single performance obligations, each consisting of a series of similar related services for each customer.
The Company’s performance obligations within service arrangements are generally satisfied over time as the customer simultaneously receives and consumes the benefits of the services rendered, measured using an output method. Fees typically include variable consideration and the related revenue is recognized to the extent that it is highly probable that a significant reversal in the amount of cumulative revenue recognized will not occur when the uncertainty is subsequently resolved.
Asset-based fees vary with asset values of accounts under management, subject to market conditions and investor behaviors beyond the Company’s control. Transaction processing and administrative fees vary with activity volume, also beyond the Company’s control. Some fees, including distribution fees, are based on account balances and transaction volumes. Fees related to account balances and transaction volumes are measured daily. Real estate management service fees include fixed portions plus recovery of variable costs of services rendered to tenants. Fees related to services provided are generally recognized as services are rendered, which is when it becomes highly probable that no significant reversal of cumulative revenue recognized will occur. The Company has determined that its service contracts have no significant financing components as fees are collected monthly. The Company has no significant contract assets or contract liabilities.
The following tables present revenue from service contracts by service lines and reporting segments as disclosed in note 19.
 
For the year ended December 31, 2020
 Asia  Canada  U.S.  Global
WAM		  Corporate
and Other		  Total 
Investment management and other related fees
 
$
171
 
 
$
202
 
 
$
514
 
 
$
2,770
 
 
$
(201
) 
 
$
3,456
 
Transaction processing, administration, and service fees
 
 
239
 
 
 
814
 
 
 
15
 
 
 
2,215
 
 
 
2
 
 
 
3,285
 
Distribution fees and other
 
 
227
 
 
 
16
 
 
 
67
 
 
 
718
 
 
 
(52
) 
 
 
976
 
Total included in other revenue
 
 
637
 
 
 
1,032
 
 
 
596
 
 
 
5,703
 
 
 
(251
) 
 
 
7,717
 
Revenue from non-service lines
 
 
709
 
 
 
(19
) 
 
 
2,115
 
 
 
7
 
 
 
62
 
 
 
2,874
 
Total other revenue
 
$
1,346
 
 
$
1,013
 
 
$
2,711
 
 
$
5,710
 
 
$
(189
) 
 
$
10,591
 
Real estate management services included in net investment income
 
$
37
 
 
$
144
 
 
$
143
 
 
$
–
 
 
$
8
 
 
$
332
 
       
For the year ended December 31, 2019 Asia  Canada  U.S.  Global
WAM		  Corporate
and Other		  Total 
Investment management and other related fees
 $   164   $161  $  542  $2,773  $  (198)  $3,442 
Transaction processing, administration, and service fees
  223   827   17   2,048   –   3,115 
Distribution fees and other
  199   52   72   741   (44)   1,020 
Total included in other revenue
  586    1,040   631   5,562   (242)   7,577  
Revenue from non-service lines
  629   48   2,023   –   122   2,822 
Total other revenue

 $1,215  $1,088  $2,654  $5,562  $(120)  $10,399 
Real estate management services included in net investment income
 $36  $160  $137  $–  $9  $342