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Accounts Receivable and Allowances for Doubtful Accounts, Returns and Discounts (Tables)
12 Months Ended
Nov. 30, 2013
Accounts Receivable And Allowances For Doubtful Accounts, Returns And Discounts [Abstract]  
Schedule Of Accounts Receivable
Accounts receivable, net, by category is as follows (in thousands):
 
 
 
November 30,
 
 
2013
 
2012
Accounts receivable
 
$
214,804

 
$
220,286

Unbilled fees for professional services
 
21,535

 
19,420

 
 
236,339

 
239,706

Less: Allowances for doubtful accounts, returns and discounts
 
(5,145
)
 
(5,606
)
Net accounts receivable
 
$
231,194

 
$
234,100

Summary Of Activities In Allowances For Doubtful Accounts, Returns And Discounts
The following is a summary of activities in allowances for doubtful accounts, returns and discounts for the fiscal years indicated (in thousands):
 
Year Ended November 30,
 
Allowances Beginning Balance
 
Charged Against Revenue
 
Charged to Expenses
 
Write-offs, Adjustments, Net of Recovery
 
Allowances Ending Balance
2013
 
$
5,606

 
$
674

 
$
412

 
$
(1,547
)
 
$
5,145

2012
 
5,868

 
1,343

 
559

 
(2,164
)
 
5,606

2011
 
5,729

 
650

 
100

 
(611
)
 
5,868