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Segment Information (Reconciliation of Total Segment Operating Income to Consolidated Operating Income) (Details) - USD ($)
$ in Thousands
3 Months Ended 9 Months Ended
Sep. 30, 2020
Sep. 30, 2019
Sep. 30, 2020
Sep. 30, 2019
Segment Reporting Information [Line Items]        
Revenues $ 356,976 $ 344,141 $ 1,020,353 $ 966,466
Gross profit 301,154 282,425 848,598 793,471
Direct costs 223,716 223,066 642,873 626,636
Income from operations 77,438 59,359 205,725 166,835
Operating Segments        
Segment Reporting Information [Line Items]        
Revenues 356,976 344,138 1,020,352 966,460
Gross profit 301,165 282,422 848,645 793,465
Direct costs 209,326 215,984 617,321 605,628
Income from operations 91,839 66,438 231,324 187,837
Elimination of inter-segment        
Segment Reporting Information [Line Items]        
Revenues (56) (17) (200) (114)
Gross profit (56) (17) (200) (114)
Direct costs (56) (17) (200) (114)
Corporate        
Segment Reporting Information [Line Items]        
Revenues 0 3 1 6
Gross profit (11) 3 (47) 6
Direct costs 14,390 7,082 25,552 21,008
Income from operations (14,401) (7,079) (25,599) (21,002)
Total Cloud Services | Operating Segments        
Segment Reporting Information [Line Items]        
Revenues 170,248 171,163 507,090 492,540
Gross profit 131,827 132,923 390,882 385,219
Direct costs 66,070 71,978 207,412 203,393
Income from operations 65,757 60,945 183,470 181,826
Fax and Martech | Operating Segments        
Segment Reporting Information [Line Items]        
Revenues 98,044 95,300 286,687 284,151
Gross profit 81,435 79,590 238,149 239,915
Direct costs 28,614 27,670 89,121 93,384
Income from operations 52,821 51,920 149,028 146,531
Voice, Backup, Security and CPP | Operating Segments        
Segment Reporting Information [Line Items]        
Revenues 72,204 75,863 220,403 208,389
Gross profit 50,392 53,333 152,733 145,304
Direct costs 37,456 44,308 118,291 110,009
Income from operations 12,936 9,025 34,442 35,295
Digital Media | Operating Segments        
Segment Reporting Information [Line Items]        
Revenues 186,784 172,992 513,462 474,034
Gross profit 169,394 149,516 457,963 408,360
Direct costs 143,312 144,023 410,109 402,349
Income from operations $ 26,082 $ 5,493 $ 47,854 $ 6,011