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Segment and Geographic Information
3 Months Ended
Mar. 31, 2020
Segments, Geographical Areas [Abstract]  
Segment and Geographic Information Segment Information
In accordance with ASC Topic 280, Segment Reporting: (Topic 280), the Company’s businesses are based on the organizational structure used by the chief operating decision maker (“CODM”) for making operating and investment decisions and for assessing performance. The CODM views the Company as two businesses: Cloud Services and Digital Media. However, in accordance with the aggregation criteria within ASC Topic 280, J2 Global’s operating segments have been aggregated into three reportable segments: (i) Fax and Martech (formerly Email Marketing); (ii) Voice, Backup, Security, and Consumer Privacy and Protection; and (iii) Digital Media. In connection with the Highwinds Capital, Inc. and Cloak Holdings, LLC acquisition in the second quarter of 2019, the Company renamed its Voice, Backup and Security reportable segment to include its newly acquired consumer privacy and protection business, now the Voice, Backup, Security and Consumer Privacy and Protection segment.

The Company’s Cloud Services business is driven primarily by subscription revenues that are relatively higher margin, stable and predictable from quarter to quarter with some seasonal weakness in the fourth quarter. The Company’s Digital Media business is driven primarily by advertising and subscription revenues, has relatively higher sales and marketing expense and has seasonal strength in the fourth quarter.
The accounting policies of the businesses are the same as those described in the Company’s Annual Report on Form 10-K filed with the SEC on March 2, 2020. The Company evaluates performance based on revenue, gross margin and profit or loss from operations before income taxes, not including nonrecurring gains and losses and foreign exchange gains and losses.
Information on reportable segments and reconciliation to consolidated income from operations is as follows (in thousands):
Three Months Ended
March 31,
20202019
Revenue by reportable segment:
Fax and Martech$94,667  $93,283  
Voice, Backup, Security, and CPP75,117  58,962  
Cloud Services Total169,784  152,245  
Digital Media162,691  147,683  
Elimination of inter-segment revenues(83) (36) 
Total segment revenues332,392  299,892  
Corporate (1)
  
Total revenues$332,393  $299,893  
Gross profit by reportable segment:
Fax and Martech$82,166  $78,719  
Voice, Backup, Security, and CPP49,258  41,043  
Cloud Services Total131,424  119,762  
Digital Media141,920  129,153  
Elimination of inter-segment gross profit(83) (36) 
Total segment gross profit273,261  248,879  
Corporate (1)
  
Total gross profit$273,262  $248,880  
Direct costs by reportable segment (2):
Fax and Martech$31,714  $34,102  
Voice, Backup, Security, and CPP43,976  27,127  
Cloud Services Total75,690  61,229  
Digital Media136,968  130,167  
Elimination of inter-segment direct costs(83) (36) 
Total segment direct costs
212,575  191,360  
Corporate (1)
5,440  6,658  
Total direct costs (2)
$218,015  $198,018  
Operating income by reportable segment:
Fax and Martech$50,452  $44,617  
Voice, Backup, Security, and CPP5,282  13,916  
Cloud Services Total55,734  58,533  
Digital Media4,952  (1,014) 
Total segment operating income60,686  57,519  
Corporate (1)
(5,439) (6,657) 
Total income from operations$55,247  $50,862  
(1) Corporate includes costs associated with general and administrative and other expenses that are managed on a global basis and that are not directly attributable to any particular segment.
(2) Direct costs for each segment include other operating expenses that are directly attributable to the segment, such as employee compensation expense, local sales and marketing expenses, engineering and network operations expense, depreciation and amortization and other administrative expenses.
The CODM does not use Balance Sheet and Cash Flow information in connection with operating and investment decisions other than as presented for Cloud Services and Digital Media. Accordingly, the following segment information is presented for Cloud Services and Digital Media.
March 31, 2020December 31, 2019
Assets:
Cloud Services$1,405,497  $1,466,969  
Digital Media1,462,212  1,561,024  
Total assets from Cloud Services and Digital Media2,867,709  3,027,993  
Corporate501,184  477,853  
Total assets$3,368,893  $3,505,846  
Three Months Ended
March 31,
20202019
Capital expenditures:
Cloud Services$11,248  $3,502  
Digital Media15,637  9,029  
Total capital expenditures from Cloud Services and Digital Media26,885  12,531  
Corporate—  —  
Total capital expenditures$26,885  $12,531  

Three Months Ended
March 31,
20202019
Depreciation and amortization:
Cloud Services$20,839  $13,349  
Digital Media32,556  35,179  
Total depreciation and amortization from Cloud Services and Digital Media53,395  48,528  
Corporate585  681  
Total depreciation and amortization$53,980  $49,209  

J2 Global maintains operations in the U.S., Canada, Ireland, Japan and other countries. Geographic information about the U.S. and all other countries for the reporting periods is presented below. Such information attributes revenues based on jurisdictions where revenues are reported (in thousands).
Three Months Ended
March 31,
20202019
Revenues:
United States$270,309  $231,343  
Canada16,570  17,053  
Ireland13,003  15,623  
All other countries32,511  35,874  
$332,393  $299,893  
March 31,
2020
December 31,
2019
Long-lived assets:
United States$688,360  $701,580  
All other countries78,504  76,927  
Total$766,864  $778,507