Segments (Tables)

9 Months Ended

Sep. 30, 2024

Segment Reporting [Abstract]

Schedule of Information about our Segments

Certain amounts disclosed in the prior period have been recast to conform to the current period presentation. Specifically, reclassifications were made between cost of services and general and administrative expenses in the accompanying segment table for the three and nine months ended September 30, 2023, and the segments are presented net of intrasegment eliminations. The following table presents information about our segments (in thousands):

	Three Months Ended September 30, 2024
	Care Partners		Care Delivery			Care Enablement		Other		Intersegment Elimination				Corporate Costs			Consolidated Total
Third-Party	$	455,760	$	20,083		$	2,867	$	—	$	—			$	—		$	478,710
Intersegment		—		14,645			38,063		—		(52,708	)			—			—
Total revenues		455,760		34,728			40,930		—		(52,708	)			—			478,710
Cost of services		369,835		29,114			19,604		—		(13,335	)			—			405,218
General and administrative(1)		47,139		6,971			15,012		—		(39,370	)			15,315			45,067
Total expenses		416,974		36,085			34,616		—		(52,705	)			15,315			450,285
Income (loss) from operations	$	38,786	$	(1,357	)	$	6,314	$	—	$	(3	)	(2)	$	(15,315	)	$	28,425

	Three Months Ended September 30, 2023
	Care Partners		Care Delivery			Care Enablement		Other			Intersegment Elimination				Corporate Costs			Consolidated Total
Third-Party	$	320,885	$	16,737		$	10,306	$	245		$	—			$	—		$	348,173
Intersegment		—		12,234			26,604		49			(38,887	)			—			—
Total revenues		320,885		28,971			36,910		294			(38,887	)			—			348,173
Cost of services		249,917		23,060			13,658		76			(11,336	)			—			275,375
General and administrative(1)		30,628		6,946			16,804		875			(28,621	)			7,083			33,715
Total expenses		280,545		30,006			30,462		951			(39,957	)			7,083			309,090
Income (loss) from operations	$	40,340	$	(1,035	)	$	6,448	$	(657	)	$	1,070		(2)	$	(7,083	)	$	39,083

	Nine Months Ended September 30, 2024
	Care Partners		Care Delivery		Care Enablement		Other		Intersegment Elimination				Corporate Costs			Consolidated Total
Third-Party	$	1,301,355	$	59,179	$	8,797	$	—	$	—			$	—		$	1,369,331
Intersegment		—		41,125		101,579		—		(142,704	)			—			—
Total revenues		1,301,355		100,304		110,376		—		(142,704	)			—			1,369,331
Cost of services		1,049,437		80,160		56,916		—		(38,091	)			—			1,148,422
General and administrative(1)		129,613		19,914		36,724		—		(104,692	)			50,720			132,279
Total expenses		1,179,050		100,074		93,640		—		(142,783	)			50,720			1,280,701
Income (loss) from operations	$	122,305	$	230	$	16,736	$	—	$	79		(2)	$	(50,720	)	$	88,630

	Nine Months Ended September 30, 2023
	Care Partners		Care Delivery			Care Enablement		Other			Intersegment Elimination				Corporate Costs			Consolidated Total
Third-Party	$	957,297	$	42,603		$	33,164	$	561		$	—			$	—		$	1,033,625
Intersegment		—		37,228			69,287		131			(106,646	)			—			—
Total revenues		957,297		79,831			102,451		692			(106,646	)			—			1,033,625
Cost of services		783,333		65,187			44,441		209			(35,522	)			—			857,648
General and administrative(1)		83,475		16,076			38,181		2,459			(74,401	)			21,704			87,494
Total expenses		866,808		81,263			82,622		2,668			(109,923	)			21,704			945,142
Income (loss) from operations	$	90,489	$	(1,432	)	$	19,829	$	(1,976	)	$	3,277		(2)	$	(21,704	)	$	88,483

(1)Balance includes general and administrative expenses, and depreciation and amortization.

(2)Income from operations for the intersegment elimination represents rental income from segments renting from other segments. Rental income is presented within other income that is not presented in the table.