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Proc-Type: 2001,MIC-CLEAR
Originator-Name: webmaster@www.sec.gov
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MIC-Info: RSA-MD5,RSA,
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 TBGyHG00dXGPOdMZOv632g==

<SEC-DOCUMENT>0001428867-11-000001.txt : 20110125
<SEC-HEADER>0001428867-11-000001.hdr.sgml : 20110125
<ACCEPTANCE-DATETIME>20110125133427
ACCESSION NUMBER:		0001428867-11-000001
CONFORMED SUBMISSION TYPE:	4
PUBLIC DOCUMENT COUNT:		1
CONFORMED PERIOD OF REPORT:	20110121
FILED AS OF DATE:		20110125
DATE AS OF CHANGE:		20110125

REPORTING-OWNER:	

	OWNER DATA:	
		COMPANY CONFORMED NAME:			GILDEA WILLIAM J. III
		CENTRAL INDEX KEY:			0001428867

	FILING VALUES:
		FORM TYPE:		4
		SEC ACT:		1934 Act
		SEC FILE NUMBER:	000-27385
		FILM NUMBER:		11546007

	MAIL ADDRESS:	
		STREET 1:		7601 INTERACTIVE WAY
		CITY:			INDIANAPOLIS
		STATE:			IN
		ZIP:			46278

ISSUER:		

	COMPANY DATA:	
		COMPANY CONFORMED NAME:			INTERACTIVE INTELLIGENCE INC
		CENTRAL INDEX KEY:			0001083318
		STANDARD INDUSTRIAL CLASSIFICATION:	SERVICES-PREPACKAGED SOFTWARE [7372]
		IRS NUMBER:				351933097
		STATE OF INCORPORATION:			IN
		FISCAL YEAR END:			1231

	BUSINESS ADDRESS:	
		STREET 1:		7601 INTERACTIVE WAY
		CITY:			INDIANAPOLIS
		STATE:			IN
		ZIP:			46278
		BUSINESS PHONE:		3178723000

	MAIL ADDRESS:	
		STREET 1:		7601 INTERACTIVE WAY
		CITY:			INDIANAPOLIS
		STATE:			IN
		ZIP:			46278
</SEC-HEADER>
<DOCUMENT>
<TYPE>4
<SEQUENCE>1
<FILENAME>edgar.xml
<DESCRIPTION>PRIMARY DOCUMENT
<TEXT>
<XML>
<?xml version="1.0"?>
<ownershipDocument>

    <schemaVersion>X0303</schemaVersion>

    <documentType>4</documentType>

    <periodOfReport>2011-01-21</periodOfReport>

    <issuer>
        <issuerCik>0001083318</issuerCik>
        <issuerName>INTERACTIVE INTELLIGENCE INC</issuerName>
        <issuerTradingSymbol>ININ</issuerTradingSymbol>
    </issuer>

    <reportingOwner>
        <reportingOwnerId>
            <rptOwnerCik>0001428867</rptOwnerCik>
            <rptOwnerName>GILDEA WILLIAM J. III</rptOwnerName>
        </reportingOwnerId>
        <reportingOwnerAddress>
            <rptOwnerStreet1>7601 INTERACTIVE WAY</rptOwnerStreet1>
            <rptOwnerStreet2></rptOwnerStreet2>
            <rptOwnerCity>INDIANAPOLIS</rptOwnerCity>
            <rptOwnerState>IN</rptOwnerState>
            <rptOwnerZipCode>46278</rptOwnerZipCode>
            <rptOwnerStateDescription></rptOwnerStateDescription>
        </reportingOwnerAddress>
        <reportingOwnerRelationship>
            <isDirector>0</isDirector>
            <isOfficer>1</isOfficer>
            <isTenPercentOwner>0</isTenPercentOwner>
            <isOther>0</isOther>
            <officerTitle>VP, Business Development</officerTitle>
        </reportingOwnerRelationship>
    </reportingOwner>

    <derivativeTable>
        <derivativeTransaction>
            <securityTitle>
                <value>Stock Option (right to buy)</value>
            </securityTitle>
            <conversionOrExercisePrice>
                <value>32.33</value>
            </conversionOrExercisePrice>
            <transactionDate>
                <value>2011-01-21</value>
            </transactionDate>
            <transactionCoding>
                <transactionFormType>4</transactionFormType>
                <transactionCode>A</transactionCode>
                <equitySwapInvolved>0</equitySwapInvolved>
            </transactionCoding>
            <transactionAmounts>
                <transactionShares>
                    <value>20000</value>
                </transactionShares>
                <transactionPricePerShare>
                    <footnoteId id="F2"/>
                </transactionPricePerShare>
                <transactionAcquiredDisposedCode>
                    <value>A</value>
                </transactionAcquiredDisposedCode>
            </transactionAmounts>
            <exerciseDate>
                <footnoteId id="F1"/>
            </exerciseDate>
            <expirationDate>
                <value>2017-01-21</value>
            </expirationDate>
            <underlyingSecurity>
                <underlyingSecurityTitle>
                    <value>Common Stock</value>
                </underlyingSecurityTitle>
                <underlyingSecurityShares>
                    <value>20000</value>
                </underlyingSecurityShares>
            </underlyingSecurity>
            <postTransactionAmounts>
                <sharesOwnedFollowingTransaction>
                    <value>20000</value>
                </sharesOwnedFollowingTransaction>
            </postTransactionAmounts>
            <ownershipNature>
                <directOrIndirectOwnership>
                    <value>D</value>
                </directOrIndirectOwnership>
                <natureOfOwnership>
                    <value></value>
                </natureOfOwnership>
            </ownershipNature>
        </derivativeTransaction>
    </derivativeTable>

    <footnotes>
        <footnote id="F1">Option becomes exercisable in four equal installments on 1/21/2012, 1/21/2013, 1/21/2014 and 1/21/2015.</footnote>
        <footnote id="F2">Option grant - #8 blank</footnote>
    </footnotes>

    <remarks></remarks>

    <ownerSignature>
        <signatureName>/s/ Ashley A. Vukovits,  Attorney-in-fact</signatureName>
        <signatureDate>2011-01-25</signatureDate>
    </ownerSignature>
</ownershipDocument>
</XML>
</TEXT>
</DOCUMENT>
</SEC-DOCUMENT>
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