Exhibit 23

                    CONSENT OF INDEPENDENT AUDITORS

We consent to the incorporation by reference in the following Registration
Statements:

     - Form S-8 No. 333-33772 pertaining to the Company's 401(K) Savings Plan,

     - Form S-8 No. 333-33734 pertaining to the Company's Employee Stock
       Purchase Plan,

     - Form S-8 No. 333-87919 pertaining to the Company's 1999 Stock Option
       and Incentive Plan, 1995 Nonstatutory Stock Option Incentive Plan, 1995
       Incentive Stock Option Plan, as amended, Outside Directors Stock Option
       Plan, as amended and Stock Option Agreements between the Company and
       Donald E. Brown, M.D., Jon Anton, D.Sc. and Michael P. Cullinane;

of our report dated January 19, 2001, with respect to the consolidated
financial statements of Interactive Intelligence, Inc. included in the Annual
Report on Form 10-K for the year ended December 31, 2000.

/s/ Ernst & Young LLP

Indianapolis, Indiana
March 27, 2001