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Segments (Details) - USD ($)
$ in Thousands
3 Months Ended 12 Months Ended
Dec. 31, 2024
Sep. 30, 2024
Jun. 30, 2024
Mar. 31, 2024
Dec. 31, 2023
Sep. 30, 2023
Jun. 30, 2023
Mar. 31, 2023
Dec. 31, 2024
Dec. 31, 2023
Total revenue                 $ 60,838 $ 53,199
Operating expenses:                    
Employee expenses                 27,211 26,810
Commissions                 6,147 4,510
Contractor expense                 3,396 3,123
Depreciation and amortization                 3,330 3,573
Other segment items(1)                 18,930 16,872
Total operating expenses $ 15,614 $ 15,492 $ 14,105 $ 13,803 $ 14,126 $ 13,510 $ 13,187 $ 14,065 59,014 54,888
Segment income/(loss) from operations 626 135 580 483 38 364 (517) (1,574) 1,824 (1,689)
Interest income                 191 2
Interest expense                 (42) (115)
Other income/(expense)                 (84) 79
Income (loss) before income tax 619 194 615 461 78 1,737 (521) (1,558) 1,889 (264)
Income tax benefit/(provision)                 (212) (98)
Net income/(loss) $ 507 $ 148 588 $ 434 $ 61 $ 1,704 $ (545) $ (1,582) 1,677 (362)
Gain on sale of property and equipment                 0 1,459
Software Solutions                    
Total revenue                 23,374 18,047
Service                    
Total revenue                 31,849 29,668
Product                    
Total revenue     $ 1,293           5,615 5,484
Cloud Telecommunications Service Segment                    
Total revenue                 37,464 35,152
Operating expenses:                    
Employee expenses                 16,173 17,301
Commissions                 5,151 3,950
Contractor expense                 1,722 1,462
Depreciation and amortization                 1,402 1,553
Other segment items(1)                 12,762 12,369
Total operating expenses                 37,210 36,635
Segment income/(loss) from operations                 254 (1,483)
Interest income                 191 2
Interest expense                 (42) (115)
Other income/(expense)                 10 13
Income (loss) before income tax                 413 (124)
Gain on sale of property and equipment                   1,459
Cloud Telecommunications Service Segment | Software Solutions                    
Total revenue                 0 0
Cloud Telecommunications Service Segment | Service                    
Total revenue                 31,849 29,668
Cloud Telecommunications Service Segment | Product                    
Total revenue                 5,615 5,484
Software Solution Segment                    
Total revenue                 23,374 18,047
Operating expenses:                    
Employee expenses                 11,038 9,509
Commissions                 996 560
Contractor expense                 1,674 1,661
Depreciation and amortization                 1,928 2,020
Other segment items(1)                 6,168 4,503
Total operating expenses                 21,804 18,253
Segment income/(loss) from operations                 1,570 (206)
Interest income                 0 0
Interest expense                 0 0
Other income/(expense)                 (94) 66
Income (loss) before income tax                 1,476 (140)
Gain on sale of property and equipment                   0
Software Solution Segment | Software Solutions                    
Total revenue                 23,374 18,047
Software Solution Segment | Service                    
Total revenue                 0 0
Software Solution Segment | Product                    
Total revenue                 $ 0 $ 0