Operating segments are the components of our business for which separate financial information is available that is evaluated regularly by the chief operating decision maker in deciding how to allocate resources and in assessing performance. Our chief operating decision maker is our chief executive officer. Our operating segments are generally organized by the type of product or service offered and by geography.

Cloud Solutions. Our Cloud Solutions segment provides customers with SaaS technology offerings that facilitate electronic payment, electronic invoicing, and spend management. Our legal spend management solutions, which enable customers to create more efficient processes for managing invoices generated by outside law firms while offering insight into important legal spend factors such as expense monitoring and outside counsel performance, are included within this segment. This segment also incorporates our settlement network solutions (financial messaging and Paymode-X). Our settlement network solutions are highly scalable, secure and cost effective and facilitate cash payment and transaction settlement between businesses, their vendors and banks. Revenue within this segment is generally recognized on a subscription or transaction basis or ratably over the contract term.

Banking Solutions. Our Banking Solutions segment provides solutions that are specifically designed for banking and financial institution customers. Our Banking Solutions products are sold predominantly on a hosted basis, with revenue recorded over time.

Payments and Documents. Our Payments and Documents segment supplies financial business process management software solutions, including making and collecting payments, sending and receiving invoices, and generating and storing business documents. This segment also provides a range of standard professional services and equipment and supplies that complement and enhance our core software products. When licensed for on-premise deployment, software license revenue is typically recorded upon delivery of the software and commencement of the license term. In hosted arrangements, we typically record revenue over time. Professional services revenue is normally recorded as we perform the work and software support and maintenance revenue is recorded ratably over the support period.

Other. Our Other segment consists of our healthcare and cyber fraud and risk management solutions. The cyber fraud and risk management results reported in this segment reflect the operations of the legacy sales and product development channel we acquired, however these solutions are sold as part of all of our operating segments. Our cyber fraud and risk management solutions non-invasively monitor, replay and analyze user behavior to flag and even stop suspicious activity in real time. Our healthcare solutions for patient registration, electronic signature, mobile document and payments allow healthcare organizations to improve business efficiencies, reduce costs and improve care quality. Software revenue for perpetual licenses of our cyber fraud and risk management and healthcare products is typically recorded upon delivery of the software and commencement of the license term. Professional

Periodically a sales person in one operating segment will sell products and services that are typically sold within a different operating segment. In such cases, the transaction is generally recorded by the operating segment to which the sales person is assigned. Accordingly, segment results can include the results of transactions that have been allocated to a specific segment based on the contributing sales resources, rather than the nature of the product or service. Conversely, a transaction can be recorded by the operating segment primarily responsible for delivery to the customer, even if the sales person is assigned to a different operating segment.

Our chief operating decision maker assesses segment performance based on a variety of factors that normally include segment revenue and a segment measure of profit or loss. Each segment’s measure of profit or loss is on a pre-tax basis and excludes certain items as presented in our reconciliation of the measure of total segment profit to GAAP income (loss) before income taxes that follows. There are no inter-segment sales; accordingly, the measure of segment revenue and profit or loss reflects only revenues from external customers. The costs of certain corporate level expenses, primarily general and administrative expenses, are allocated to our operating segments based on a percentage of the segment’s revenues.



	Three Months Ended March 31,						Nine Months Ended March 31,
	2020			2019			2020			2019
	(in thousands)
Segment revenue:
Cloud Solutions	$	54,008		$	51,439		$	161,905		$	151,342
Banking Solutions	24,545			23,903			71,981			69,283
Payments and Documents	29,213			26,094			84,771			78,271
Other	3,949			5,002			12,925			14,825
Total segment revenue	$	111,715		$	106,438		$	331,582		$	313,721
Segment measure of profit:
Cloud Solutions	$	9,614		$	11,463		$	32,598		$	32,497
Banking Solutions	1,585			2,082			1,744			6,097
Payments and Documents	8,213			6,933			24,853			22,799
Other	(3,397		)	(1,545		)	(7,459		)	(3,019		)
Total measure of segment profit	$	16,015		$	18,933		$	51,736		$	58,374



	Three Months Ended March 31,						Nine Months Ended March 31,
	2020			2019			2020			2019
	(in thousands)
Total measure of segment profit	$	16,015		$	18,933		$	51,736		$	58,374
Less:
Amortization of acquisition-related intangible assets	(5,121		)	(5,230		)	(15,284		)	(15,809		)
Stock-based compensation plan expense	(9,289		)	(10,015		)	(31,298		)	(31,906		)
Acquisition and integration-related expenses	(986		)	(1,373		)	(4,640		)	(2,966		)
Restructuring expense	(730		)	(1,332		)	(939		)	(1,963		)
Other non-core benefit	—			—			10			—
Global ERP system implementation and other costs	(61		)	(557		)	(485		)	(3,110		)
Other expense, net of pension adjustments	(1,237		)	(853		)	(3,044		)	(2,849		)
Loss before income taxes	$	(1,409	)	$	(427	)	$	(3,944	)	$	(229	)



	Three Months Ended March 31,				Nine Months Ended March 31,
	2020		2019		2020		2019
	(in thousands)
Depreciation and other amortization expense:
Cloud Solutions	$	3,540	$	2,854	$	10,121	$	8,663
Banking Solutions	2,480		1,919		6,777		5,634
Payments and Documents	887		719		2,272		2,202
Other	248		84		637		268
Total depreciation and other amortization expense	$	7,155	$	5,576	$	19,807	$	16,767



(in thousands)	Three Months Ended March 31, 2020
	2020				2019
	Subscriptions Revenue		Total Revenue		Subscriptions Revenue		Total Revenue
Payment Settlement Solutions ⁽¹⁾	$	37,831	$	42,084	$	33,058	$	38,572
Banking Solutions	20,984		24,545		17,819		23,903
Legal Spend Management	21,521		21,521		18,916		18,916
All other ⁽²⁾	7,195		23,565		5,709		25,047
Total revenues	$	87,531	$	111,715	$	75,502	$	106,438



(in thousands)	Nine Months Ended March 31,
	2020				2019
	Subscriptions Revenue		Total Revenue		Subscriptions Revenue		Total Revenue
Payment Settlement Solutions ⁽¹⁾	$	110,201	$	124,584	$	95,272	$	114,101
Banking Solutions	57,664		71,981		49,410		69,283
Legal Spend Management	63,508		63,508		56,461		56,461
All other ⁽²⁾	20,309		71,509		15,415		73,876
Total revenues	$	251,682	$	331,582	$	216,558	$	313,721

We derive the majority of our revenue from subscription arrangements. The substantial majority of our non-subscription revenue is derived from software support and maintenance fees and from professional services, with such revenue being recorded by all of our operating segments, but with the largest concentration of this revenue being derived from our legacy business payments and documents products in our Payments and Documents segment.

⁽¹⁾ Consists of our cloud-based business payments settlement network Paymode-X, our financial messaging settlement network (each of which are components of our Cloud Solutions segment) and our PTX payment solution (which is a component of our Payments and Documents segment).

We have presented geographic information about our revenues below. This presentation allocates revenue based on the point of sale, not the location of the customer. Accordingly, we derive revenues from geographic locations based on the location of the customer that would vary from the geographic areas listed here.



	Three Months Ended March 31,				Nine Months Ended March 31,
	2020		2019		2020		2019
	(in thousands)
Revenues from unaffiliated customers:
United States	$	69,164	$	66,227	$	207,566	$	194,132
United Kingdom	27,928		24,942		80,002		73,313
Switzerland	9,694		9,682		29,213		29,289
Other	4,929		5,587		14,801		16,987
Total revenues from unaffiliated customers	$	111,715	$	106,438	$	331,582	$	313,721



	At March 31,		At June 30,
	2020		2019
	(in thousands)
Long-lived assets:
United States	$	62,823	$	44,357
United Kingdom	44,542		32,035
Other	15,189		5,326
Total long-lived assets	$	122,554	$	81,718