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Revenues
12 Months Ended
Dec. 31, 2020
Revenue from Contract with Customer [Abstract]  
Revenues

2. Revenues

Nature of Products and Services

The following table presents our revenues by primary product and service offering (in thousands):

Year Ended December 31, 2020

Year Ended December 31, 2019

    

    

Software and

    

    

    

Software and

    

TASER

Sensors

Total

TASER

Sensors

Total

TASER 7

$

107,506

$

$

107,506

$

56,652

$

$

56,652

TASER X26P

 

41,724

 

 

41,724

 

52,524

 

 

52,524

TASER X2

 

60,107

 

 

60,107

 

55,920

 

 

55,920

TASER Pulse

 

9,407

 

 

9,407

 

4,089

 

 

4,089

Cartridges

 

115,193

 

 

115,193

 

85,987

 

 

85,987

Axon Body

 

 

57,150

 

57,150

 

 

44,039

 

44,039

Axon Flex

 

 

4,082

 

4,082

 

 

5,928

 

5,928

Axon Fleet

 

 

20,108

 

20,108

 

 

16,182

 

16,182

Axon Dock

 

 

19,723

 

19,723

 

 

20,449

 

20,449

Axon Evidence and cloud services

 

2,935

 

176,797

 

179,732

 

704

 

130,265

 

130,969

Extended warranties

 

20,754

 

24,408

 

45,162

 

18,074

 

19,188

 

37,262

Other

 

8,926

 

12,183

 

21,109

 

7,711

 

13,148

 

20,859

Total

$

366,552

$

314,451

$

681,003

$

281,661

$

249,199

$

530,860

The following table presents our revenues disaggregated by geography (in thousands):

Year Ended December 31, 

 

2020

2019

2018

 

United States

    

$

535,079

79

%  

$

446,100

    

84

%  

$

335,310

    

80

%

Other Countries

 

145,924

21

 

84,760

 

16

 

84,758

 

20

Total

$

681,003

100.0

%  

$

530,860

 

100.0

%  

$

420,068

 

100.0

%

Contract Balances

The timing of revenue recognition may differ from the timing of invoicing to customers. We generally have an unconditional right to consideration when we invoice our customers and record a receivable. We record a contract asset when revenue is recognized prior to invoicing, or a contract liability (deferred revenue) when revenue will be recognized subsequent to invoicing.

Contract assets generally result from our subscription programs where we satisfy a hardware performance obligation upon shipment to the customer, and the right to the portion of the transaction price allocated to that hardware performance obligation is conditional on our future performance of a SaaS service obligation under the contract. We recognize a portion of the amount allocated to hardware products shipped to the customer as accounts receivable when invoiced to the customer, and record the remaining allocated value as a contract asset as we have generally fulfilled our hardware performance obligation upon shipment. Unbilled accounts receivable expected to be invoiced and collected within twelve months was $18.6 million as of December 31, 2020, and was included in accounts and notes receivable, net on our consolidated balance sheet.

Contract liabilities generally consist of deferred revenue on our subscription programs where we generally invoice customers at the beginning of each annual contract period and record a receivable at the time of invoicing when there is an unconditional right to consideration.

Deferred revenue is comprised mainly of unearned revenue related to our Axon Evidence SaaS platform, secure cloud-based storage, service-type extended warranties, stand-ready obligations in our cartridge programs, and rights to future CED, camera and related accessories hardware in our subscription programs. Revenue for Axon Evidence and cloud-based storage, our service-type extended warranties and stand-ready cartridge programs is generally recognized on a straight-line basis over the subscription term. Revenue for the rights to future hardware is generally recognized at the point in time the hardware products are shipped to the customer.

Payment terms and conditions vary by contract type and geography, but our standard terms are that payments are due within 30 days from the date of invoice.

The following table presents our contract assets, contract liabilities and certain information related to these balances as of and for the year ended December 31, 2020 (in thousands):

    

December 31, 2020

Contract assets, net

$

84,044

Contract liabilities (deferred revenue)

 

275,181

Revenue recognized in the period from:

 

  

Amounts included in contract liabilities at the beginning of the period

 

135,513

Contract liabilities (deferred revenue) consisted of the following (in thousands):

December 31, 2020

December 31, 2019

    

Current

    

Long-Term

    

Total

    

Current

    

Long-Term

    

Total

Warranty:

 

  

 

  

 

  

 

  

 

  

 

  

TASER

$

11,635

$

16,953

$

28,588

$

12,716

$

16,378

$

29,094

Software and Sensors

 

13,926

 

5,025

 

18,951

 

9,852

 

5,156

 

15,008

 

25,561

 

21,978

 

47,539

 

22,568

 

21,534

 

44,102

Hardware:

 

  

 

  

 

  

 

  

 

  

 

  

TASER

 

16,314

 

14,304

 

30,618

 

9,569

 

15,468

 

25,037

Software and Sensors

 

25,181

 

50,981

 

76,162

 

22,235

 

33,759

 

55,994

 

41,495

 

65,285

 

106,780

 

31,804

 

49,227

 

81,031

Services:

 

  

 

  

 

  

 

  

 

  

 

  

TASER

 

996

 

1,554

 

2,550

 

293

 

765

 

1,058

Software and Sensors

 

95,907

 

22,405

 

118,312

 

63,199

 

16,410

 

79,609

96,903

23,959

120,862

63,492

17,175

80,667

Total

$

163,959

$

111,222

$

275,181

$

117,864

$

87,936

$

205,800

December 31, 2020

December 31, 2019

    

Current

    

Long-Term

    

Total

    

Current

    

Long-Term

    

Total

TASER

$

28,945

$

32,811

$

61,756

$

22,578

$

32,611

$

55,189

Software and Sensors

 

135,014

 

78,411

 

213,425

 

95,286

 

55,325

 

150,611

Total

$

163,959

$

111,222

$

275,181

$

117,864

$

87,936

$

205,800

Remaining Performance Obligations

As of December 31, 2020, we had approximately $1.73 billion of remaining performance obligations, which included both recognized contract liabilities as well as amounts that will be invoiced and recognized in future periods. The remaining performance obligations are limited only to arrangements that meet the definition of a contract under Topic 606 as of December 31, 2020. We expect to recognize between 20% - 25% of this balance over the next twelve months, and expect the remainder to be recognized over the following five to seven years, subject to risks related to delayed deployments, budget appropriation or other contract cancellation clauses.

Costs to Obtain a Contract

We recognize an asset for the incremental costs of obtaining a contract with a customer, which consist primarily of sales commissions. These costs are ascribed to or allocated to the underlying performance obligations in the contract and amortized consistent with the recognition timing of the revenue for the underlying performance obligations.

For contract costs related to performance obligations with an amortization period of one year or less, we apply the practical expedient to expense these sales commissions when incurred. These costs are recognized as incurred within sales, general and administrative expenses on the accompanying consolidated statements of operations and comprehensive income.

As of December 31, 2020, our assets for costs to obtain contracts were as follows (in thousands):

    

December 31, 2020

December 31, 2019

Current deferred commissions (1)

$

13,316

$

9,623

Deferred commissions, net of current portion (2)

 

32,455

 

22,068

$

45,771

$

31,691

(1)Current deferred commissions are included within prepaid expenses and other current assets on the accompanying consolidated balance sheet.
(2)Deferred commissions, net of current portion, are included in other assets on the accompanying consolidated balance sheet.

During the years ended December 31, 2020 and 2019, we recognized $11.3 million and $8.2 million, respectively, of amortization related to deferred commissions. These costs are recorded within sales, general and administrative expenses on the accompanying consolidated statements of operations and comprehensive income (loss).

Significant Judgments

Our contracts with certain municipal government customers may be subject to budget appropriation, other contract cancellation clauses or future periods which are optional. In contracts where the customer’s performance is subject to budget appropriation clauses, we generally consider the likelihood of non-appropriation to be remote when determining the contract term and transaction price. Contracts with other cancellation provisions or optional periods may require judgment in determining the contract term, including the existence of material rights, determining transaction price and identifying the performance obligations.

At times, customers may request changes that either amend, replace or cancel existing contracts. Judgment is required to determine whether the specific facts and circumstances within the contracts require the changes to be accounted for as a separate contract or as a modification. Generally, contract modifications containing additional goods and services that are determined to be distinct and sold at their SSP are accounted for as a separate contract. For contract modifications where both criteria are not met, the original contract is updated and the required adjustments to revenue and contract assets, liabilities, and other accounts are made accordingly.

Our contracts with customers often include promises to transfer multiple products and services to a customer. Determining whether products and services are considered distinct performance obligations that should be accounted for separately rather than together may require significant judgment. We consider CED devices and related accessories, as well as cameras and related accessories, to be separately identifiable from each other as well as from extended warranties on these products and the SaaS subscriptions to Axon Evidence and other cloud services.

In contracts where there are timing differences between when we transfer a promised good or service to the customer and when the customer pays for that good or service, we have determined that, with the exception of our TASER 60 installment purchase arrangements, our contracts generally do not include a significant financing component. For the year ended December 31, 2020, we recorded revenue of $34.0 million, including $1.5 million of interest income, under our TASER 60 plan. For the year ended December 31, 2019, we recorded revenue of $39.3 million including $1.6 million of interest income under our TASER 60 plan. For the year ended December 31, 2018, we recorded revenue of $48.2 million including $1.3 million of interest income under our TASER 60 plan.

Judgment is required to determine the SSP for each distinct performance obligation. We analyze separate sales of our products and services as a basis for estimating the SSP of our products and services and then use that SSP as the basis for allocating the transaction price when our products and services are sold together in a contract with multiple performance obligations. In instances where the SSP is not directly observable, such as when we do not sell the product or service separately, we determine the SSP using information that may include market conditions, time value of money and other observable inputs. We typically have more than one SSP for individual products and services due to the stratification of those products and services by customers and circumstances. In these instances, we may use information such as geographic region and distribution channel in determining the SSP.