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Revenues
12 Months Ended
Dec. 31, 2019
Revenue from Contract with Customer [Abstract]  
Revenues Revenues
Nature of Products and Services
The following table presents our revenues by primary product and service offering (in thousands):
 
Year Ended December 31, 2019
 
Year Ended December 31, 2018
 
TASER
 
Software and Sensors
 
Total
 
TASER
 
Software and Sensors
 
Total
TASER 7
$
56,652

 
$

 
$
56,652

 
$
7,358

 
$

 
$
7,358

TASER X26P
52,524

 

 
52,524

 
70,638

 

 
70,638

TASER X2
55,920

 

 
55,920

 
78,837

 

 
78,837

TASER Pulse and Bolt
4,089

 

 
4,089

 
5,182

 

 
5,182

Cartridges
85,987

 

 
85,987

 
68,258

 

 
68,258

Axon Body

 
44,039

 
44,039

 

 
21,883

 
21,883

Axon Flex

 
5,928

 
5,928

 

 
6,509

 
6,509

Axon Fleet

 
16,182

 
16,182

 

 
12,527

 
12,527

Axon Dock

 
20,449

 
20,449

 

 
10,706

 
10,706

Axon Evidence and cloud services
704

 
130,265

 
130,969

 

 
90,291

 
90,291

TASER Cam

 
3,104

 
3,104

 

 
3,871

 
3,871

Extended warranties
18,074

 
19,188

 
37,262

 
15,753

 
11,860

 
27,613

Other
7,711

 
10,044

 
17,755

 
7,089

 
9,306

 
16,395

Total
$
281,661

 
$
249,199

 
$
530,860

 
$
253,115

 
$
166,953

 
$
420,068


The following table presents our revenues disaggregated by geography (in thousands):
 
Year Ended December 31,
 
2019
 
2018
 
2017 (1)

United States
$
446,100

 
84.0
%
 
$
335,310

 
79.8
%
 
$
282,810

 
82.3
%
Other Countries
84,760

 
16.0

 
84,758

 
20.2

 
60,988

 
17.7

Total
$
530,860

 
100.0
%
 
$
420,068

 
100.0
%
 
$
343,798

 
100.0
%


(1) Amounts for the year ended December 31, 2017 have not been adjusted under the modified retrospective method of adoption of Topic 606, and are presented consistent with the prior period amounts reported under ASC 605.
Contract Balances
The timing of revenue recognition may differ from the timing of invoicing to customers. We generally have an unconditional right to consideration when we invoice our customers and record a receivable. We record a contract asset when revenue is recognized prior to invoicing, or a contract liability (deferred revenue) when revenue will be recognized subsequent to invoicing.
Contract assets generally result from our subscription programs where we satisfy a hardware performance obligation upon shipment to the customer, and the right to the portion of the transaction price allocated to that hardware performance obligation is conditional on our future performance of a SaaS service obligation under the contract. We recognize a portion of the amount allocated to hardware products shipped to the customer as accounts receivable when invoiced to the customer, and record the remaining allocated value as a contract asset as we have generally fulfilled our hardware performance obligation upon shipment. Unbilled accounts receivable expected to be invoiced and collected within twelve months was $19.7 million as of December 31, 2019, and was included in accounts and notes receivable, net on our consolidated balance sheet.
Contract liabilities generally consist of deferred revenue on our subscription programs where we generally invoice customers at the beginning of each annual period and record a receivable at the time of invoicing when there is an unconditional right to consideration.
Deferred revenue is comprised mainly of unearned revenue related to our Axon Evidence SaaS platform, secure cloud-based storage, service-type extended warranties, stand-ready obligations in our cartridge programs, and rights to future CED, camera and related accessories hardware in our subscription programs. Revenue for Axon Evidence and cloud-based storage, our service-type extended warranties and stand-ready cartridge programs is generally recognized on a straight-line basis over the subscription term. Revenue for the rights to future hardware is generally recognized at the point in time the hardware products are shipped to the customer.

Payment terms and conditions vary by contract type and geography, but our standard terms are that payments are due within 30 days from the date of invoice.
The following table presents our contract assets, contract liabilities and certain information related to these balances as of and for the year ended December 31, 2019 (in thousands):
 
December 31, 2019
Contract assets, net
$
47,746

Contract liabilities (deferred revenue)
205,800

Revenue recognized in the period from:
 
Amounts included in contract liabilities at the beginning of the period
101,768


Contract liabilities (deferred revenue) consisted of the following (in thousands):
 
December 31, 2019
 
December 31, 2018
 
Current
 
Long-Term
 
Total
 
Current
 
Long-Term
 
Total
Warranty:
 
 
 
 
 
 
 
 
 
 
 
TASER
$
12,716

 
$
16,378

 
$
29,094

 
$
12,797

 
$
16,847

 
$
29,644

Software and Sensors
9,852

 
5,156

 
15,008

 
8,273

 
6,516

 
14,789

 
22,568

 
21,534

 
44,102

 
21,070

 
23,363

 
44,433

Hardware:
 
 
 
 
 
 
 
 
 
 
 
TASER
9,569

 
15,468

 
25,037

 
9,355

 
15,598

 
24,953

Software and Sensors
22,235

 
33,759

 
55,994

 
20,878

 
24,685

 
45,563

 
31,804

 
49,227

 
81,031

 
30,233

 
40,283

 
70,516

Services:
 
 
 
 
 
 
 
 
 
 
 
TASER
293

 
765

 
1,058

 

 

 

Software and Sensors
63,199

 
16,410

 
79,609

 
55,713

 
10,771

 
66,484

 
$
63,492

 
$
17,175

 
$
80,667

 
$
55,713

 
$
10,771

 
$
66,484

Total
$
117,864

 
$
87,936

 
$
205,800

 
$
107,016

 
$
74,417

 
$
181,433

 
December 31, 2019
 
December 31, 2018
 
Current
 
Long-Term
 
Total
 
Current
 
Long-Term
 
Total
TASER
$
22,578

 
$
32,611

 
$
55,189

 
$
22,152

 
$
32,445

 
$
54,597

Software and Sensors
95,286

 
55,325

 
150,611

 
84,864

 
41,972

 
126,836

Total
$
117,864

 
$
87,936

 
$
205,800

 
$
107,016

 
$
74,417

 
$
181,433


Remaining Performance Obligations
As of December 31, 2019, we had approximately $1.23 billion of remaining performance obligations, which included both recognized contract liabilities as well as amounts that will be invoiced and recognized in future periods. The remaining performance obligations are limited only to arrangements that meet the definition of a contract under Topic 606 as of December 31, 2019. We expect to recognize between 20% - 25% of this balance over the next twelve months, and expect the remainder to be recognized over the following five to seven years, subject to risks related to delayed deployments, budget appropriation or other contract cancellation clauses.
Costs to Obtain a Contract
We recognize an asset for the incremental costs of obtaining a contract with a customer, which consist primarily of sales commissions. These costs are ascribed to or allocated to the underlying performance obligations in the contract and amortized consistent with the recognition timing of the revenue for the underlying performance obligations.
For contract costs related to performance obligations with an amortization period of one year or less, we apply the practical expedient to expense these sales commissions when incurred. These costs are recognized as incurred within sales, general and administrative expenses on the accompanying consolidated statements of operations and comprehensive income.
As of December 31, 2019, our assets for costs to obtain contracts were as follows (in thousands):
 
December 31, 2019
 
December 31, 2018
Current deferred commissions (1)
$
9,623

 
$
7,062

Deferred commissions, net of current portion (2)
22,068

 
15,530

 
$
31,691

 
$
22,592

(1) Current deferred commissions are included within prepaid expenses and other current assets on the accompanying consolidated balance sheet.
(2) Deferred commissions, net of current portion, are included in other assets on the accompanying consolidated balance sheet.
During the years ended December 31, 2019 and 2018, we recognized $8.2 million and $5.3 million, respectively, of amortization related to deferred commissions. These costs are recorded within sales, general and administrative expenses on the accompanying consolidated statements of operations and comprehensive income.
Significant Judgments
Our contracts with certain municipal government customers may be subject to budget appropriation, other contract cancellation clauses or future periods which are optional. In contracts where the customer’s performance is subject to budget appropriation clauses, we generally consider the likelihood of non-appropriation to be remote when determining the contract term and transaction price. Contracts with other cancellation provisions or optional periods may require judgment in determining the contract term, including the existence of material rights, transaction price and identifying the performance obligations.
At times, customers may request changes that either amend, replace or cancel existing contracts. Judgment is required to determine whether the specific facts and circumstances within the contracts require the changes to be accounted for as a separate contract or as a modification. Generally, contract modifications containing additional goods and services that are determined to be distinct and sold at their SSP are accounted for as a separate contract. For contract modifications where both criteria are not met, the original contract is updated and the required adjustments to revenue and contract assets, liabilities, and other accounts will be made accordingly.
Our contracts with customers often include promises to transfer multiple products and services to a customer. Determining whether products and services are considered distinct performance obligations that should be accounted for separately rather than together may require significant judgment. We consider CED devices and related accessories, as well as cameras and related accessories, to be separately identifiable from each other as well as from extended warranties on these products and the SaaS subscriptions to Axon Evidence and other cloud services.
In contracts where there are timing differences between when we transfer a promised good or service to the customer and when the customer pays for that good or service, we have determined that, with the exception of our TASER 60 installment purchase arrangements, our contracts generally do not include a significant financing component. For the year ended December 31, 2019, we recorded revenue of $39.3 million, including $1.6 million of interest income, under our TASER 60 plan. For the year ended December 31, 2018, we recorded revenue of $48.2 million including $1.3 million of interest income under our TASER 60 plan. For the year ended December 31, 2017, we recorded revenue of $40.7 million including $0.7 million of interest income under our TASER 60 plan. Amounts for the year ended December 31, 2017 have not been adjusted under the modified retrospective method of adoption of Topic 606.
Judgment is required to determine the SSP for each distinct performance obligation.We analyze separate sales of our products and services as a basis for estimating the SSP of our products and services and then use that SSP as the basis for allocating the transaction price when our products and services are sold together in a contract with multiple performance obligations. In instances where the SSP is not directly observable, such as when we do not sell the product or service separately, we determine the SSP using information that may include market conditions, time value of money and other observable inputs. We typically have more than one SSP for individual products and services due to the
stratification of those products and services by customers and circumstances. In these instances, we may use information such as geographic region and distribution channel in determining the SSP.