Segment Information

9 Months Ended

Sep. 30, 2013

Segment Reporting [Abstract]

Segment Information

16. Segment Information

The Company operates in three geographic regions: the Americas; Europe (which includes Africa); and Asia Pacific (which includes the Middle East).

For segment purposes, reimbursements of out-of-pocket expenses classified as revenue and restructuring charges are reported separately and, therefore, are not included in the results of each geographic region. The Company believes that analyzing trends in revenue before reimbursements (net revenue), analyzing operating expenses as a percentage of net revenue, and analyzing operating income excluding restructuring charges, more appropriately reflects its core operations.

There were no restructuring charges for the first nine months of 2013 or in the three months ended September 30, 2012. By segment, restructuring charges were $0.8 million in Europe for the first nine months of 2012.

The revenue and operating income (loss) by segment, are as follows:

	Three Months Ended						Nine Months Ended
	September 30,						September 30,
	2013			2012			2013			2012
Revenue:
Americas	$	71,073		$	72,424		$	208,026		$	196,614
Europe		24,380			21,538			67,502			75,746
Asia Pacific		23,528			23,350			68,464			67,543
Revenue before reimbursements (net revenue)		118,981			117,312			343,992			339,903
Reimbursements		4,523			5,033			14,148			16,517
Total	$	123,504		$	122,345		$	358,140		$	356,420
Operating income (loss):
Americas	$	19,279		$	21,293		$	50,733		$	49,146
Europe		59			479			(6,042	)		2,964
Asia Pacific		2,310			1,456			5,995			3,908
Total regions		21,648			23,228			50,686			56,018
Global Operations Support		(13,295	)		(13,043	)		(36,202	)		(35,098	)
Operating income before restructuring charges		8,353			10,185			14,484			20,920
Restructuring charges		—			—			—			(810	)
Total	$	8,353		$	10,185		$	14,484		$	20,110