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  <xsd:element name="SoftwareAsaServiceRevenueMember" id="egan_SoftwareAsaServiceRevenueMember" type="dtr-types:domainItemType" substitutionGroup="xbrli:item" abstract="true" nillable="true" xbrli:periodType="duration" />
  <xsd:element name="NumberOfRevenueCategories" id="egan_NumberOfRevenueCategories" type="xbrli:integerItemType" substitutionGroup="xbrli:item" nillable="true" xbrli:periodType="duration" />
  <xsd:element name="TaxCutsAndJobsActOf2017GlobalIntangibleLowTaxedIncome" id="egan_TaxCutsAndJobsActOf2017GlobalIntangibleLowTaxedIncome" type="xbrli:monetaryItemType" substitutionGroup="xbrli:item" nillable="true" xbrli:balance="credit" xbrli:periodType="duration" />
  <xsd:element name="EmployeeStockPurchasePlanPercentageOfStockPriceAtWhichStockMayBePurchased" id="egan_EmployeeStockPurchasePlanPercentageOfStockPriceAtWhichStockMayBePurchased" type="dtr-types:percentItemType" substitutionGroup="xbrli:item" nillable="true" xbrli:periodType="duration" />
  <xsd:element name="EmployeeStockPurchasePlanOfferingPeriod" id="egan_EmployeeStockPurchasePlanOfferingPeriod" type="xbrli:durationItemType" substitutionGroup="xbrli:item" nillable="true" xbrli:periodType="duration" />
  <xsd:element name="EmployeeStockPurchasePlanPurchasePeriod" id="egan_EmployeeStockPurchasePlanPurchasePeriod" type="xbrli:durationItemType" substitutionGroup="xbrli:item" nillable="true" xbrli:periodType="duration" />
  <xsd:element name="EmployeeStockPurchasePlanEmployeePayrollContributionLimitPercentage" id="egan_EmployeeStockPurchasePlanEmployeePayrollContributionLimitPercentage" type="dtr-types:percentItemType" substitutionGroup="xbrli:item" nillable="true" xbrli:periodType="duration" />
  <xsd:element name="StateResearchAndDevelopmentCreditsMember" id="egan_StateResearchAndDevelopmentCreditsMember" type="dtr-types:domainItemType" substitutionGroup="xbrli:item" abstract="true" nillable="true" xbrli:periodType="duration" />
  <xsd:element name="DepreciationAndAmortizationOfCapitalLeaseAssets" id="egan_DepreciationAndAmortizationOfCapitalLeaseAssets" type="xbrli:monetaryItemType" substitutionGroup="xbrli:item" nillable="true" xbrli:balance="debit" xbrli:periodType="duration" />
  <xsd:element name="IncreaseDecreaseInOperatingLeaseLiabilities" id="egan_IncreaseDecreaseInOperatingLeaseLiabilities" type="xbrli:monetaryItemType" substitutionGroup="xbrli:item" nillable="true" xbrli:balance="debit" xbrli:periodType="duration" />
  <xsd:element name="LesseeSupplementalCashFlowInformationOfOperatingLeasesTableTextBlock" id="egan_LesseeSupplementalCashFlowInformationOfOperatingLeasesTableTextBlock" type="dtr-types:textBlockItemType" substitutionGroup="xbrli:item" nillable="true" xbrli:periodType="duration" />
  <xsd:element name="RevenueRecognitionDeferredRevenuePolicyTextBlock" id="egan_RevenueRecognitionDeferredRevenuePolicyTextBlock" type="dtr-types:textBlockItemType" substitutionGroup="xbrli:item" nillable="true" xbrli:periodType="duration" />
  <xsd:element name="CustomersOneAndTwoMember" id="egan_CustomersOneAndTwoMember" type="dtr-types:domainItemType" substitutionGroup="xbrli:item" abstract="true" nillable="true" xbrli:periodType="duration" />
  <xsd:element name="OperatingLeaseOperatingLeaseLiabilityIncreaseDecreaseDueToLeaseModification" id="egan_OperatingLeaseOperatingLeaseLiabilityIncreaseDecreaseDueToLeaseModification" type="xbrli:monetaryItemType" substitutionGroup="xbrli:item" nillable="true" xbrli:balance="credit" xbrli:periodType="duration" />
  <xsd:element name="EgainUkAndExonyMember" id="egan_EgainUkAndExonyMember" type="dtr-types:domainItemType" substitutionGroup="xbrli:item" abstract="true" nillable="true" xbrli:periodType="duration" />
  <xsd:element name="EgainAndOtherUsSubsidiariesMember" id="egan_EgainAndOtherUsSubsidiariesMember" type="dtr-types:domainItemType" substitutionGroup="xbrli:item" abstract="true" nillable="true" xbrli:periodType="duration" />
  <xsd:element name="NumberOfPartnersAndCustomersThatAccountedForMoreThanTenPercentOfCompanyAccountsReceivable" id="egan_NumberOfPartnersAndCustomersThatAccountedForMoreThanTenPercentOfCompanyAccountsReceivable" type="xbrli:integerItemType" substitutionGroup="xbrli:item" nillable="true" xbrli:periodType="duration" abstract="false" />
  <xsd:element name="NumberOfOpenTaxYearsFromDateOfUtilizationOfNetOperatingLossFederal" id="egan_NumberOfOpenTaxYearsFromDateOfUtilizationOfNetOperatingLossFederal" type="xbrli:integerItemType" substitutionGroup="xbrli:item" nillable="true" xbrli:periodType="duration" />
  <xsd:element name="NumberOfOpenTaxYearsFromDateOfUtilizationOfNetOperatingLossState" id="egan_NumberOfOpenTaxYearsFromDateOfUtilizationOfNetOperatingLossState" type="xbrli:integerItemType" substitutionGroup="xbrli:item" nillable="true" xbrli:periodType="duration" />
  <xsd:element name="NumberOfOperatingLeasesModified" id="egan_NumberOfOperatingLeasesModified" type="xbrli:integerItemType" substitutionGroup="xbrli:item" abstract="false" nillable="true" xbrli:periodType="duration" />
  <xsd:element name="EffectiveIncomeTaxRateReconciliationForeignWithholdingTax" id="egan_EffectiveIncomeTaxRateReconciliationForeignWithholdingTax" type="xbrli:monetaryItemType" substitutionGroup="xbrli:item" abstract="false" nillable="true" xbrli:balance="debit" xbrli:periodType="duration" />
  <xsd:element name="EffectiveIncomeTaxRateReconciliationDeferredReturnToProvisionShareBasedPaymentArrangementAmount" id="egan_EffectiveIncomeTaxRateReconciliationDeferredReturnToProvisionShareBasedPaymentArrangementAmount" type="xbrli:monetaryItemType" substitutionGroup="xbrli:item" abstract="false" nillable="true" xbrli:balance="debit" xbrli:periodType="duration" />
  <xsd:element name="EmployeeStockPurchasePlansNumberOfAdditionalSharesAuthorizedForFutureIssuance" id="egan_EmployeeStockPurchasePlansNumberOfAdditionalSharesAuthorizedForFutureIssuance" type="xbrli:sharesItemType" substitutionGroup="xbrli:item" abstract="false" nillable="true" xbrli:periodType="duration" />
  <xsd:element name="NumberOfCustomersAndPartnersThatAccountedForMoreThanTenPercentageOfRevenue" id="egan_NumberOfCustomersAndPartnersThatAccountedForMoreThanTenPercentageOfRevenue" type="xbrli:integerItemType" substitutionGroup="xbrli:item" nillable="true" xbrli:periodType="duration" abstract="false" />
  <xsd:element name="EarningsPerCommonShareAbstract" id="egan_EarningsPerCommonShareAbstract" type="xbrli:stringItemType" substitutionGroup="xbrli:item" nillable="true" xbrli:periodType="duration" abstract="true" />
  <xsd:element name="StockIssuedDuringPeriodSharesEmployeeStockPurchasePlansWeightedAverageGrantDateFairValue" id="egan_StockIssuedDuringPeriodSharesEmployeeStockPurchasePlansWeightedAverageGrantDateFairValue" type="dtr-types:perShareItemType" substitutionGroup="xbrli:item" nillable="true" xbrli:periodType="instant" abstract="false" />
  <xsd:element name="ProceedsFromRepaymentOfNotesReceivableDueFromStockholders" id="egan_ProceedsFromRepaymentOfNotesReceivableDueFromStockholders" type="xbrli:monetaryItemType" substitutionGroup="xbrli:item" nillable="true" xbrli:periodType="duration" abstract="false" xbrli:balance="debit" />
  <xsd:element name="EricN.SmitMember" id="egan_EricN.SmitMember" type="dtr-types:domainItemType" substitutionGroup="xbrli:item" nillable="true" xbrli:periodType="duration" abstract="true" />
  <xsd:element name="CommonStockTradingArrangementMember" id="egan_CommonStockTradingArrangementMember" type="dtr-types:domainItemType" substitutionGroup="xbrli:item" nillable="true" xbrli:periodType="duration" abstract="true" />
  <xsd:element name="RestrictedStockUnitTradingArrangementMember" id="egan_RestrictedStockUnitTradingArrangementMember" type="dtr-types:domainItemType" substitutionGroup="xbrli:item" nillable="true" xbrli:periodType="duration" abstract="true" />
  <xsd:element name="AggregateStockTradingArrangementMember" id="egan_AggregateStockTradingArrangementMember" type="dtr-types:domainItemType" substitutionGroup="xbrli:item" nillable="true" xbrli:periodType="duration" abstract="true" />
  <xsd:element name="InterestOnNotesReceivableDueFromStockholdersFinancingActivities" id="egan_InterestOnNotesReceivableDueFromStockholdersFinancingActivities" type="xbrli:monetaryItemType" substitutionGroup="xbrli:item" nillable="true" xbrli:periodType="duration" abstract="false" xbrli:balance="credit" />
  <xsd:element name="StockRepurchaseProgramIncreaseInAuthorizedAmount" id="egan_StockRepurchaseProgramIncreaseInAuthorizedAmount" type="xbrli:monetaryItemType" substitutionGroup="xbrli:item" nillable="true" xbrli:periodType="instant" abstract="false" xbrli:balance="credit" />
  <xsd:element name="PromodNarangMember" id="egan_PromodNarangMember" type="dtr-types:domainItemType" substitutionGroup="xbrli:item" nillable="true" xbrli:periodType="duration" abstract="true" />
  <xsd:element name="DeferredTaxAssetsAccruedPayablesOfControlledForeignCorporation" id="egan_DeferredTaxAssetsAccruedPayablesOfControlledForeignCorporation" type="xbrli:monetaryItemType" substitutionGroup="xbrli:item" nillable="true" xbrli:periodType="instant" abstract="false" xbrli:balance="debit" />
  <xsd:element name="EffectiveIncomeTaxRateReconciliationSection267AdjustmentAmount" id="egan_EffectiveIncomeTaxRateReconciliationSection267AdjustmentAmount" type="xbrli:monetaryItemType" substitutionGroup="xbrli:item" nillable="true" xbrli:periodType="duration" abstract="false" xbrli:balance="credit" />
  <xsd:element name="StockholdersEquityNoteReceivableWriteOff" id="egan_StockholdersEquityNoteReceivableWriteOff" type="xbrli:monetaryItemType" substitutionGroup="xbrli:item" nillable="true" xbrli:periodType="duration" abstract="false" xbrli:balance="debit" />
  <xsd:element name="LitigationAbstract" id="egan_LitigationAbstract" type="xbrli:stringItemType" substitutionGroup="xbrli:item" nillable="true" xbrli:periodType="duration" abstract="true" />
  <xsd:element name="StockholdersEquityNoteWriteOff" id="egan_StockholdersEquityNoteWriteOff" type="xbrli:monetaryItemType" substitutionGroup="xbrli:item" nillable="true" xbrli:periodType="duration" abstract="false" xbrli:balance="credit" />
  <xsd:element name="BalanceSheetComponentsAbstract" id="egan_BalanceSheetComponentsAbstract" type="xbrli:stringItemType" substitutionGroup="xbrli:item" nillable="true" xbrli:periodType="duration" abstract="true" />
  <xsd:element name="ShareBasedCompensationArrangementByShareBasedAwardNumberOfSharesAvailableForGrantExpired" id="egan_ShareBasedCompensationArrangementByShareBasedAwardNumberOfSharesAvailableForGrantExpired" type="xbrli:sharesItemType" substitutionGroup="xbrli:item" nillable="true" xbrli:periodType="duration" abstract="false" />
  <xsd:element name="ShareBasedCompensationArrangementByShareBasedAwardNumberOfSharesAvailableForGrantNewSharesAdded" id="egan_ShareBasedCompensationArrangementByShareBasedAwardNumberOfSharesAvailableForGrantNewSharesAdded" type="xbrli:sharesItemType" substitutionGroup="xbrli:item" nillable="true" xbrli:periodType="duration" abstract="false" />
  <xsd:element name="NumberOfCustomersThatAccountedForMoreThanTenPercentOfCompanyAccountsReceivable" id="egan_NumberOfCustomersThatAccountedForMoreThanTenPercentOfCompanyAccountsReceivable" type="xbrli:integerItemType" substitutionGroup="xbrli:item" nillable="true" xbrli:periodType="duration" abstract="false" />
  <xsd:element name="U.s.ExcludingCaliforniaMember" id="egan_U.s.ExcludingCaliforniaMember" type="dtr-types:domainItemType" substitutionGroup="xbrli:item" nillable="true" xbrli:periodType="duration" abstract="true" />
</xsd:schema>
