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REPORTABLE SEGMENTS AND RELATED INFORMATION (Tables)
12 Months Ended
Dec. 31, 2019
Segment Reporting [Abstract]  
Schedule of financial information for reportable and operating segments
The table below reflects summarized financial information for the Company’s reportable and operating segments for the years ended December 31 (in thousands):
State EnterpriseSoftware
& Services
Other
Reconciling
Items
Consolidated
Total
2019
Revenues$320,700  $33,505  $—  $354,205  
Costs & expenses203,694  13,432  62,050  279,176  
Depreciation & amortization2,724  1,619  8,267  12,610  
Operating income (loss) $114,282  $18,454  $(70,317) $62,419  
2018
Revenues$320,584  $24,316  $—  $344,900  
Costs & expenses194,989  9,043  56,691  260,723  
Depreciation & amortization2,985  100  6,032  9,117  
Operating income (loss)$122,610  $15,173  $(62,723) $75,060  
2017
Revenues$311,351  $25,157  $—  $336,508  
Costs & expenses191,572  8,890  50,780  251,242  
Depreciation & amortization2,698  97  4,134  6,929  
Operating income (loss) $117,081  $16,170  $(54,914) $78,337  
Schedule of concentration risk by total consolidated revenues
The following table identifies each type of service, consumer and state that accounted for 10% or more of the Company’s total consolidated revenues for the years ended December 31:
Percentage of Total Revenues
201920182017
Type of Service
Motor Vehicle Driver History Record Retrieval26 %29 %31 %
Motor Vehicle Registrations11 %14 %14 %
Consumer
LexisNexis Risk Solutions15 %19 %19 %
(provides motor vehicle driver history records to the insurance industry)
State Partner
Colorado10 %N/A  N/A  
TexasN/A  17 %20 %
(2018 consists of the legacy and new payment processing contracts)