REPORTABLE SEGMENTS AND RELATED INFORMATION

12 Months Ended

Dec. 31, 2019

REPORTABLE SEGMENTS AND RELATED INFORMATION

The state enterprise segment is the Company’s only reportable segment and generally includes the Company’s subsidiaries operating digital government services on an enterprise-wide basis for state and local governments. The software & services category primarily includes the Company’s businesses that provide software development and digital government services, other than on an enterprise-wide basis, to federal agencies as well as other state and local governments. Each of the Company’s businesses within the software & services category is an operating segment and have been grouped together to form the software & services category, as none of the operating segments meets the quantitative threshold of a separately reportable segment. There have been no significant intersegment transactions for the periods reported. The summary of significant accounting policies applies to all operating segments.

The Company’s Chief Executive Officer has been identified as the chief operating decision maker ("CODM"). The measure of profitability by which management, including the CODM, evaluates the performance of its segments and allocates resources to them is operating income (loss). Segment assets or other segment balance sheet information is not presented to the Company’s CODM. Accordingly, the Company has not presented information relating to segment assets.

The table below reflects summarized financial information for the Company’s reportable and operating segments for the years ended December 31 (in thousands):


	State Enterprise		Software & Services		Other Reconciling Items		Consolidated Total
2019
Revenues	$	320,700	$	33,505	$	—	$	354,205
Costs & expenses	203,694		13,432		62,050		279,176
Depreciation & amortization	2,724		1,619		8,267		12,610
Operating income (loss)	$	114,282	$	18,454	$	(70,317)	$	62,419
2018
Revenues	$	320,584	$	24,316	$	—	$	344,900
Costs & expenses	194,989		9,043		56,691		260,723
Depreciation & amortization	2,985		100		6,032		9,117
Operating income (loss)	$	122,610	$	15,173	$	(62,723)	$	75,060
2017
Revenues	$	311,351	$	25,157	$	—	$	336,508
Costs & expenses	191,572		8,890		50,780		251,242
Depreciation & amortization	2,698		97		4,134		6,929
Operating income (loss)	$	117,081	$	16,170	$	(54,914)	$	78,337

The following table identifies each type of service, consumer and state that accounted for 10% or more of the Company’s total consolidated revenues for the years ended December 31:


	Percentage of Total Revenues
	2019		2018		2017
Type of Service
Motor Vehicle Driver History Record Retrieval	26	%	29	%	31	%
Motor Vehicle Registrations	11	%	14	%	14	%
Consumer
LexisNexis Risk Solutions	15	%	19	%	19	%
(provides motor vehicle driver history records to the insurance industry)
State Partner
Colorado	10	%	N/A		N/A
Texas	N/A		17	%	20	%
(2018 consists of the legacy and new payment processing contracts)