EX-99.1 3 dex991.htm PRESS RELEASE DATED APRIL 17, 2003 BY NETFLIX, INC. Press Release dated April 17, 2003 by Netflix, Inc.

 

Exhibit 99.1

 

    

IR CONTACT:

  

Barry McCarthy

Thursday, April 17, 2003

       

CFO

         

408 399-3740

    

PR CONTACT:

  

Lynn Brinton

         

Director of Corporate

         

Communications

         

408 399-3726

 

 

NETFLIX REPORTS FIRST QUARTER REVENUE OF $56 MILLION, UP 82%

YEAR OVER YEAR. RAISES GUIDANCE FOR 2003.

 

    Revenue of $55.7 million, up 82 percent year-over-year and up 23 percent sequentially.

 

    Non-GAAP net income of $31,000 or $0.00 per basic and diluted share. GAAP net loss of $4.5 million or $0.20 per basic and diluted share.

 

    EBITDA of $8.4 million, up 117 percent year-over-year and up 4 percent sequentially. GAAP operating loss of $4.9 million.

 

    Non-GAAP free cash flow of $5.5 million for the first quarter and $20.6 million for the twelve months ended March 31, 2003. GAAP net cash provided by operating activities of $12.8 million for the first quarter and $46.4 million for the twelve months ended March 31, 2003.

 

LOS GATOS, CA — April 17, 2003 — Netflix, Inc. (Nasdaq: NFLX) announced strong financial results for the first quarter ended March 31, 2003. According to Reed Hastings, founder and CEO of Netflix, “The Company broadly outperformed its financial expectations for the quarter. Our strategic focus on improving the Netflix user experience, which produced record low churn and a lower gross margin this quarter, has created a better business model, accelerating the growth of revenue and non-GAAP net income for the full year 2003 and beyond.”

 


 

Revenue, Subscribers, and Churn

 

Total revenue for the first quarter was a record $55.7 million, up 82 percent compared to $30.5 million for the first quarter 2002, and up 23 percent compared to $45.2 million for the fourth quarter 2002.

 

Netflix ended the first quarter of 2003 with approximately 1,052,000 total subscribers. During the quarter Netflix acquired 417,000 new trial subscribers, a 34 percent year-over-year increase from the 312,000 new trial subscribers acquired in the first quarter of 2002 and a sequential increase of 32 percent over the 315,000 new trial subscribers acquired in the fourth quarter of 2002. For a graphical presentation of the Company’s household penetration growth for those metropolitan shipping centers opened for more than six months, please link to http://ir.netflix.com/news/hubgrowth.pdf.

 

Average monthly subscriber churn for the first quarter of 2003 was 5.8 percent as compared to 7.2 percent in the first quarter of 2002 and 6.3 percent in the fourth quarter of 2002. Churn includes free trial subscribers as well as paying subscribers who elect not to renew their monthly subscription service during the quarter. Churn rates were better than expected throughout the quarter for free trial and paying subscribers.

 

Gross Margin

 

Gross margin for the first quarter was 46.1 percent, down from 48.2 percent in the fourth quarter of 2002. Disc usage per average paid subscriber increased 15 percent during the first quarter. This increase resulted in a lower gross margin for the quarter. Increased disc usage resulted from faster local delivery of DVDs to the Company’s subscribers. Faster delivery was enabled by certain software and operational improvements to the Company’s fulfillment operations during the quarter, including the roll-out of five additional metropolitan shipping centers.


 

Subscriber Acquisition Cost

 

Subscriber acquisition cost1 for the first quarter was $31.67 per new-trial subscriber compared to a cost of $25.44 for the first quarter 2002 and a cost of $33.31 for the fourth quarter 2002.

 

Non-GAAP Net Income, EBITDA, and Free Cash Flow

 

Netflix reported non-GAAP net income of $31,000, or $0.00 per diluted share, for the first quarter of 2003 compared to a non-GAAP net loss of $1.7 million, or a loss of $0.81 per diluted share, for the first quarter of 2002 and non-GAAP net income of $463 thousand, or $0.02 per diluted share, for the fourth quarter of 2002. Non-GAAP net income equals net loss on a GAAP basis before stock-based compensation expense. GAAP net loss was $4.5 million, or $0.20 per basic and diluted share, for the first quarter of 2003 compared to a GAAP net loss of $4.5 million, or $2.20 per basic and diluted share for the first quarter of 2002 and GAAP net loss of $2.3 million, or $0.10 per basic and diluted share, for the fourth quarter of 2002.

 

EBITDA for the first quarter 2003 was $8.4 million, up 117 percent compared to $3.9 million for the first quarter ended 2002 and up 4 percent compared to $8.1 million for the fourth quarter ended 2002. Earnings before interest, taxes, depreciation and amortization (“EBITDA”) is defined as operating loss before stock-based compensation, depreciation of property and equipment, amortization of DVD library, amortization of intangibles, non-cash charges for equity granted to non-employees and loss on disposal of property and equipment.

 

Free cash flow for the first quarter 2003 was $5.5 million or 10 percent of revenue, up 671 percent from $0.7 million in the first quarter 2002 and up 16 percent compared to $4.7 million for the fourth quarter ended 2002. For the twelve months ended March 31, 2003, the Company generated $20.6 million of free cash flow and finished the first quarter with $110.3 million of cash and short-term investments. Less outstanding debt of

 


1 “Subscriber acquisition cost” or SAC is defined as the total marketing expense on the Company’s Statement of Operations divided by total new trial subscribers in the quarter.


 

$1.3 million, this equates to net cash of $109.0 million or $4.75 per issued and outstanding share. Non-GAAP free cash flow is defined as net cash provided by from operating activities less net cash used in investing activities excluding purchases of short-term investments. Cash provided by operating activities for the first quarter 2003 was $12.8 million up 97 percent from $6.5 million in the first quarter 2002 and down 11 percent compared to $14.4 million for the fourth quarter ended 2002.

 

Non-GAAP Estimated Subscriber Lifetime Value

 

The lifetime value of a Netflix subscriber increased 25% from the first quarter of 2002, as record low churn extended the expected average lifetime of a subscriber. The resulting 24% increase in lifetime revenue more than offset the higher costs associated with increased DVD usage during the quarter. Lifetime EBITDA increased to an estimated $102 per subscriber from $82 in the prior year.

 

Use of Non-GAAP Measures

 

In order to fully assess the Company’s financial results, management believes that Non-GAAP Net Income, EBITDA, Free Cash Flow and Estimated Subscriber Lifetime Value are appropriate measures of evaluating the operating and liquidity performance of the Company because it believes that investors and equity research analysts use these non-GAAP measures to evaluate its performance and to make informed investment decisions. Management also believes that these measures present a more representative measure of the operating and liquidity performance of the Company because they exclude the non-cash impact of stock option accounting. However, these non-GAAP measures should be considered in addition to, not as a substitute for, or superior to, operating income, net income, net cash provided by operating activities, or other financial measures prepared in accordance with GAAP. A detailed reconciliation to the GAAP equivalents of these Non-GAAP measures is contained in tabular form on the attached unaudited financial statements.


 

Business Outlook

 

The Company’s performance expectations for the second quarter of 2003 and the full year 2003 are as follows:

 

Second Quarter, 2003

 

    Ending subscribers of 1,110 to 1,160 thousand

 

    Revenue of $60 to $64 million

 

    Non-GAAP net income of $0.5 and $3.0 million.

 

    EBITDA of $10 to $13 million

 

Full Year 2003

 

    Revenue of $255 to $275 million

 

    Non-GAAP net income of $6 to $9 million.

 

    EBITDA of $47 to $55 million

 

    Other Metrics: for the balance of the year, the Company expects gross margin, average monthly churn, and SAC to be in the following ranges;

 

    Gross margin of 42 to 44 percent
    Churn of 5 to 6.25 percent
    SAC of $32 to $36

 

Float, Lock-Up Expiration, and Diluted Shares

 

The Company estimates the public float at approximately 13,733,944 shares as of March 31, 2003 based on 22,977,497 shares issued and outstanding less approximately 9,263,553 shares that are controlled by insiders, directors or executive officers of Netflix. The IPO lock-up has expired, and no outstanding shares are subject to a lock-up agreement of any kind. From time to time executive officers of Netflix may elect to sell stock in Netflix. All such sales are made pursuant to the terms of 10(b)5-1 Trading Plans.


 

Earnings Call

 

The Netflix earnings call will be web cast today at 5:00 p.m. Eastern Time / 2:00 p.m. Pacific Time, and may be accessed at http://www.netflix.com or at http://www.prnewswire.com. Following the conclusion of the web cast, a replay of the call will be available via Netflix’s web site at http://www.netflix.com. A telephone replay is also available at (719) 457-0820 access code 482749.

 

About Netflix

 

Netflix (Nasdaq: NFLX) is the world’s largest online movie rental service providing more than one million subscribers access to over 14,500 DVD titles. For $19.95 a month, Netflix subscribers rent as many DVDs as they want and keep them as long as they want, with three movies out at a time. There are no due dates, no late fees and no shipping fees. DVDs are delivered for free by first-class mail from metropolitan shipping centers located throughout the United States. Netflix can reach more than half its subscribers with generally next-day delivery. The Company provides subscribers extensive information about DVD movies including critic reviews, member reviews, online trailers, ratings and personalized movie recommendations. For more information visit www.netflix.com.

 

Forward Looking Statements

 

This press release contains certain forward-looking statements within the meaning of the federal securities laws, including statements regarding our subscriber growth, revenues, non-GAAP net income, and EBITDA for the second quarter of 2003; our revenue, non-GAAP net income, EBITDA, gross margins, churn and subscriber acquisition costs for 2003 and subscriber lifetime value calculations. These statements are subject to risks and uncertainties that could cause actual results and events to differ, including, without limitation: our ability to manage our growth, in particular managing our subscriber acquisition costs as well as the mix between revenue sharing titles and titles not subject to revenue sharing that are delivered to our subscribers; our ability to attract new subscribers and retain existing subscribers; fluctuations in consumer spending on DVD players, DVDs and related products; competition; disruption in service on our website or with our computer systems; deterioration of the U.S. economy or conditions specific to online commerce or the filmed entertainment industry; conditions that effect our delivery through the U.S. Postal Service, including increases in first class postage; increases in the costs of acquiring DVDs; and, widespread consumer adoption of different modes of viewing in-home filmed entertainment. A detailed discussion of these and other risks and uncertainties that could cause actual results and events to differ materially from such forward-looking statements is included in our filings with the Securities and Exchange Commission, including our Annual Report on Form 10-K filed with the SEC on March 31, 2003. We undertake no obligation to update forward-looking statements to reflect events or circumstances occurring after the date of this press release.


 

Netflix, Inc.

 

Statements of Operations

(Unaudited)

(in thousands, except per share data)

 

    

Three Months Ended


 
    

March 31, 2002


    

December 31, 2002


    

March 31, 2003


 

Revenues:

                          

Subscription

  

$

30,069

 

  

$

44,978

 

  

$

55,281

 

Sales

  

 

458

 

  

 

210

 

  

 

388

 

    


  


  


Total revenues

  

 

30,527

 

  

 

45,188

 

  

 

55,669

 

Cost of revenues:

                          

Subscription

  

 

14,872

 

  

 

23,246

 

  

 

29,928

 

Sales

  

 

286

 

  

 

144

 

  

 

79

 

    


  


  


Total cost of revenues

  

 

15,158

 

  

 

23,390

 

  

 

30,007

 

    


  


  


Gross profit

  

 

15,369

 

  

 

21,798

 

  

 

25,662

 

Operating expenses:

                          

Fulfillment

  

 

4,155

 

  

 

5,449

 

  

 

6,383

 

Technology and development

  

 

3,181

 

  

 

3,960

 

  

 

4,183

 

Marketing

  

 

7,938

 

  

 

10,492

 

  

 

13,207

 

General and administrative

  

 

1,309

 

  

 

1,920

 

  

 

2,248

 

Stock-based compensation

  

 

2,840

 

  

 

2,778

 

  

 

4,552

 

    


  


  


Total operating expenses

  

 

19,423

 

  

 

24,599

 

  

 

30,573

 

    


  


  


Operating loss

  

 

(4,054

)

  

 

(2,801

)

  

 

(4,911

)

Other income (expense):

                          

Interest and other income

  

 

74

 

  

 

637

 

  

 

581

 

Interest and other expense

  

 

(528

)

  

 

(151

)

  

 

(191

)

    


  


  


Net loss

  

$

(4,508

)

  

$

(2,315

)

  

$

(4,521

)

    


  


  


Net loss per share:

                          

Basic and diluted

  

$

(2.20

)

  

$

(.10

)

  

$

(.20

)

    


  


  


Weighted average shares outstanding:

                          

Basic

  

 

2,047

 

  

 

22,223

 

  

 

22,737

 

    


  


  


Diluted

  

 

7,019

 

  

 

26,919

 

  

 

29,786

 

    


  


  


Reconciliation of Non-GAAP Financial Measures

                          

(Unaudited)

                          

EBITDA reconciliation:

                          

Operating loss

  

$

(4,054

)

  

$

(2,801

)

  

$

(4,911

)

Add back:

                          

Stock-based compensation

  

 

2,840

 

  

 

2,778

 

  

 

4,552

 

    


  


  


Non-GAAP operating income (loss)

  

 

(1,214

)

  

 

(23

)

  

 

(359

)

Depreciation of property and equipment

  

 

1,457

 

  

 

1,438

 

  

 

1,333

 

Amortization of DVD library

  

 

2,917

 

  

 

5,849

 

  

 

6,620

 

Amortization of intangibles assets

  

 

706

 

  

 

808

 

  

 

809

 

    


  


  


EBITDA

  

$

3,866

 

  

$

8,072

 

  

$

8,403

 

    


  


  


Non-GAAP net income (loss) reconciliation:

                          

Net loss

  

$

(4,508

)

  

$

(2,315

)

  

$

(4,521

)

Add back:

                          

Stock-based compensation

  

 

2,840

 

  

 

2,778

 

  

 

4,552

 

    


  


  


Non-GAAP net income (loss)

  

$

(1,668

)

  

$

463

 

  

$

31

 

    


  


  


Non-GAAP net income (loss) per share:

                          

Diluted

  

$

(.81

)

  

$

.02

 

  

$

—  

 

    


  


  



Netflix, Inc.

 

Balance Sheets

(Unaudited)

(in thousands, except share and per share data)

 

    

As of


 
    

December 31, 2002


    

March 31, 2003


 

Assets

                 

Current assets:

                 

Cash and cash equivalents

  

$

59,814

 

  

$

66,028

 

Short-term investments

  

 

43,796

 

  

 

44,304

 

Prepaid expenses

  

 

2,753

 

  

 

2,066

 

Prepaid revenue sharing expenses

  

 

303

 

  

 

622

 

Other current assets

  

 

409

 

  

 

174

 

    


  


Total current assets

  

 

107,075

 

  

 

113,194

 

DVD library, net

  

 

9,972

 

  

 

9,740

 

Intangible assets, net

  

 

6,094

 

  

 

5,285

 

Property and equipment, net

  

 

5,620

 

  

 

4,848

 

Deposits

  

 

1,690

 

  

 

1,694

 

Other assets

  

 

79

 

  

 

868

 

    


  


Total assets

  

$

130,530

 

  

$

135,629

 

    


  


Liabilities and Stockholders’ (Deficit) Equity

                 

Current liabilities:

                 

Accounts payable

  

$

20,350

 

  

$

22,218

 

Accrued expenses

  

 

9,102

 

  

 

9,525

 

Deferred revenue

  

 

9,743

 

  

 

11,227

 

Current portion of capital lease obligations

  

 

1,231

 

  

 

940

 

    


  


Total current liabilities

  

 

40,426

 

  

 

43,910

 

Deferred rent

  

 

288

 

  

 

279

 

Capital lease obligations, less current portion

  

 

460

 

  

 

376

 

    


  


Total liabilities

  

 

41,174

 

  

 

44,565

 

Commitments and contingencies

                 

Stockholders’ (deficit) equity:

                 

Common stock, $0.001 par value; 150,000,000 shares authorized at December 31, 2002 and March 31, 2003; 22,445,795 and 22,977,497 issued and outstanding at December 31, 2002 and March 31, 2003, respectively

  

 

22

 

  

 

23

 

Additional paid-in capital

  

 

259,172

 

  

 

264,765

 

Deferred stock-based compensation

  

 

(11,399

)

  

 

(10,892

)

Accumulated other comprehensive income

  

 

774

 

  

 

902

 

Accumulated deficit

  

 

(159,213

)

  

 

(163,734

)

    


  


Total stockholders’ (deficit) equity

  

 

89,356

 

  

 

91,064

 

    


  


Total liabilities and stockholders’ (deficit) equity

  

$

130,530

 

  

$

135,629

 

    


  



 

Netflix, Inc.

 

Statements of Cash Flows

(Unaudited)

(in thousands, except per share data)

 

    

Three Months Ended


 
    

March 31,

2002


    

December 31,

2002


    

March 31,

2003


 

Cash flows from operating activities:

                          

Net loss

  

$

(4,508

)

  

$

(2,315

)

  

$

(4,521

)

Adjustments to reconcile net loss to net cash (used in) provided by operating activities:

                          

Depreciation of property and equipment

  

 

1,457

 

  

 

1,438

 

  

 

1,333

 

Amortization of DVD library

  

 

2,917

 

  

 

5,849

 

  

 

6,620

 

Amortization of intangible assets

  

 

706

 

  

 

808

 

  

 

809

 

Stock-based compensation expense

  

 

2,840

 

  

 

2,778

 

  

 

4,552

 

Gain on disposal of DVDs

  

 

(283

)

  

 

(205

)

  

 

(367

)

Noncash interest expense

  

 

395

 

  

 

31

 

  

 

32

 

Changes in operating assets and liabilities:

                          

Prepaid expenses and other current assets

  

 

(773

)

  

 

272

 

  

 

603

 

Accounts payable

  

 

2,577

 

  

 

2,202

 

  

 

1,868

 

Accrued expenses

  

 

(186

)

  

 

994

 

  

 

423

 

Deferred revenue

  

 

1,350

 

  

 

2,564

 

  

 

1,484

 

Deferred rent

  

 

13

 

  

 

3

 

  

 

(9

)

    


  


  


Net cash (used in) provided by operating activities

  

 

6,505

 

  

 

14,419

 

  

 

12,827

 

    


  


  


Cash flows from investing activities:

                          

Purchases of short-term investments

  

 

—  

 

  

 

(408

)

  

 

(380

)

Purchases of property and equipment

  

 

(95

)

  

 

(1,188

)

  

 

(561

)

Acquisitions of DVD library

  

 

(6,161

)

  

 

(8,756

)

  

 

(6,409

)

Proceeds from sale of DVDs

  

 

458

 

  

 

210

 

  

 

388

 

Deposits and other assets

  

 

—  

 

  

 

21

 

  

 

(793

)

    


  


  


Net cash used in investing activities

  

 

(5,798

)

  

 

(10,121

)

  

 

(7,755

)

    


  


  


Cash flows from financing activities:

                          

Proceeds from issuance of common stock

  

 

87

 

  

 

1,414

 

  

 

1,549

 

Repurchases of common stock

  

 

—  

 

  

 

(3

)

  

 

—  

 

Principal payments on notes payable and capital lease obligations

  

 

(1,254

)

  

 

(216

)

  

 

(407

)

    


  


  


Net cash provided by financing activities

  

 

(1,167

)

  

 

1,195

 

  

 

1,142

 

    


  


  


Net increase in cash and cash equivalents

  

 

(460

)

  

 

5,493

 

  

 

6,214

 

Cash and cash equivalents, beginning of period

  

 

16,131

 

  

 

54,321

 

  

 

59,814

 

    


  


  


Cash and cash equivalents, end of period

  

$

15,671

 

  

$

59,814

 

  

$

66,028

 

    


  


  


Non-GAAP Free Cash Flow reconciliation:

                          

Net cash provided by operating activities

  

$

6,505

 

  

$

14,419

 

  

$

12,827

 

Purchases of property and equipment

  

 

(95

)

  

 

(1,188

)

  

 

(561

)

Acquisitions of DVD library

  

 

(6,161

)

  

 

(8,756

)

  

 

(6,409

)

Proceeds from sale of DVDs

  

 

458

 

  

 

210

 

  

 

388

 

Deposits and other assets

  

 

—  

 

  

 

21

 

  

 

(793

)

    


  


  


Non-GAAP Free Cash Flow

  

$

707

 

  

$

4,706

 

  

$

5,452

 

    


  


  


Supplemental disclosure:

                          

Cash paid for interest

  

$

136

 

  

$

121

 

  

$

158

 

Noncash investing and financing activities:

                          

Purchase of assets under capital lease obligations

  

$

583

 

  

$

—  

 

  

$

—  

 

Exchange of Series F non-voting convertible preferred stock for intangible asset

  

$

1,213

 

  

$

—  

 

  

$

—  

 

Unrealized gain on short-term investments

  

$

—  

 

  

$

171

 

  

$

128

 

 


 

Netflix, Inc.

 

Other data

(Unaudited)

(in thousands, except subscriber acquisition cost)

 

    

Three Months Ended


 
    

Mar 31, 2002


    

Dec 31, 2002


    

Mar 31, 2003


 

Subscribers:

                          

New Trial Subscribers: during period

  

 

312

 

  

 

315

 

  

 

417

 

New Trial Subscribers year to year change

  

 

117

%

  

 

39

%

  

 

34

%

New Trial Subscribers quarter to quarter sequential change

  

 

37

%

  

 

14

%

  

 

32

%

Subscribers: end of period

  

 

603

 

  

 

857

 

  

 

1,052

 

Subscribers year to year change

  

 

99

%

  

 

88

%

  

 

74

%

Subscribers quarter to quarter sequential change

  

 

32

%

  

 

15

%

  

 

23

%

Free subscribers: end of period

  

 

41

 

  

 

61

 

  

 

43

 

Free subscribers as percentage of ending subscribers

  

 

6.8

%

  

 

7.1

%

  

 

4.1

%

Paid subscribers: end of period

  

 

562

 

  

 

796

 

  

 

1,009

 

Year to year change

  

 

93

%

  

 

99

%

  

 

80

%

Qtr. to Qtr. sequential change

  

 

41

%

  

 

12

%

  

 

27

%

Subscriber churn (monthly)

  

 

7.2

%

  

 

6.3

%

  

 

5.8

%

Subscriber Acquisition Cost

  

$

25.44

 

  

$

33.31

 

  

$

31.67

 

    


  


  


Margins:

                          

Gross margin

  

 

50.3

%

  

 

48.2

%

  

 

46.1

%

EBITDA margin

  

 

12.7

%

  

 

17.9

%

  

 

15.1

%

Operating margin

  

 

(13.3

%)

  

 

(6.2

%)

  

 

(8.8

%)

Non-GAAP operating margin

  

 

(4.0

%)

  

 

(0.1

%)

  

 

(0.6

%)

Net margin

  

 

(14.8

%)

  

 

(5.1

%)

  

 

(8.1

%)

Non-GAAP net margin

  

 

(5.5

%)

  

 

1.0

%

  

 

0.1

%

Expenses as percentage of revenues:

                          

Fulfillment

  

 

13.6

%

  

 

12.1

%

  

 

11.5

%

Technology and development

  

 

10.4

%

  

 

8.8

%

  

 

7.5

%

Marketing

  

 

26.0

%

  

 

23.2

%

  

 

23.7

%

General and administrative

  

 

4.3

%

  

 

4.2

%

  

 

4.0

%

    


  


  


Operating expenses before stock-based compensation

  

 

54.3

%

  

 

48.3

%

  

 

46.7

%

Stock-based compensation

  

 

9.3

%

  

 

6.1

%

  

 

8.2

%

    


  


  


Total operating expenses

  

 

63.6

%

  

 

54.4

%

  

 

54.9

%

    


  


  


Year to year change:

                          

Subscription revenues

  

 

76.3

%

  

 

110.6

%

  

 

83.8

%

Sales revenues

  

 

100.0

%

  

 

(18.0

%)

  

 

(15.3

%)

    


  


  


Total revenues

  

 

79.0

%

  

 

109.0

%

  

 

82.4

%

Fulfillment

  

 

15.0

%

  

 

83.7

%

  

 

53.6

%

Technology and development

  

 

(41.9

%)

  

 

36.5

%

  

 

31.5

%

Marketing

  

 

19.3

%

  

 

53.3

%

  

 

66.4

%

General and administrative

  

 

(13.5

%)

  

 

73.0

%

  

 

71.7

%

    


  


  


Operating expenses before stock-based compensation

  

 

(3.9

%)

  

 

57.9

%

  

 

56.9

%

Stock-based compensation

  

 

39.0

%

  

 

181.5

%

  

 

60.3

%

    


  


  


Total operating expenses

  

 

0.7

%

  

 

66.1

%

  

 

57.4

%

    


  


  


 


 

Non-GAAP Estimated Subscriber Lifetime Value*

 

Three Months Ended


    

March 31,

2002

    

March 31,

2003

    

Calculation Methodology


Monthly subscription charge

  

$

19.95

 

  

$

19.95

 

  

Standard subscription fee for three out program

Monthly churn

  

 

7.2

%

  

 

5.8

%

  

Reported churn rate

Implied subscriber lifetime (months)

  

 

13.9

 

  

 

17.2

 

  

Reciprocal of reported churn

Implied lifetime revenue

  

$

277

 

  

$

343

 

  

Implied subscriber life multiplied by monthly subscription charge


Cost of revenues

  

 

137

 

  

 

185

 

  

Reported costs of revenue margin multiplied by implied lifetime revenue


Gross profit per subscriber

  

 

140

 

  

 

158

 

    

Gross Margin

  

 

50.4

%

  

 

46.1

%

    

Operating expenses:

                      

Fulfillment

  

 

38

 

  

 

39

 

  

Reported GAAP-based fulfillment expense margin multiplied by implied lifetime revenue

Technology and development

  

 

29

 

  

 

25

 

  

Reported GAAP-based T&D expense margin multiplied by implied lifetime revenue

Marketing

  

 

25

 

  

 

32

 

  

Reported subscriber acquisition cost (SAC)

General and administrative

  

 

12

 

  

 

14

 

  

Reported GAAP-based G&A expense margin multiplied by implied lifetime revenue


Total Operating expenses

  

 

104

 

  

 

110

 

    

Non-GAAP operating income

  

$

36

 

  

$

48

 

    

Addback: Depreciation & amortization

  

 

46

 

  

 

54

 

  

Reported GAAP-based depreciation & amortization margin multiplied by implied lifetime revenue


EBITDA

  

$

82

 

  

$

102

 

    

EBITDA reconciliation:

                      

Operating income

  

$

10

 

  

$

20

 

    

Addback: Stock-based compensation

  

 

26

 

  

 

28

 

  

Reported GAAP-based stock-based compensation expense margin multiplied by implied lifetime revenue


Non-GAAP operating income

  

 

36

 

  

 

48

 

    

Addback: Depreciation & amortization

  

 

46

 

  

 

54

 

    

EBITDA

  

$

82

 

  

$

102

 

    

 

*This calculation is intended to reflect income from a hypothetical subscriber paying a monthly fee of $19.95 and is not intended to reflect a revenue per subscriber calculation. Numbers have been rounded.

 


 

Non-GAAP Guidance Reconciliation Schedule

 

    

Second Quarter, 2003 Guidance Range


 

Non-GAAP net income (loss) reconciliation:

                 

Net income (loss)

  

$

(600

)

  

$

400

 

Add back:

                 

Stock-based compensation

  

 

1,100

 

  

 

2,600

 

    


  


Non-GAAP net income (loss)

  

$

500

 

  

$

3,000

 

    


  


EBITDA reconciliation:

                 

Operating loss

  

$

(1,100

)

  

$

(100

)

Add back:

                 

Stock-based compensation

  

 

1,100

 

  

 

2,600

 

Depreciation and amortization

  

 

10,000

 

  

 

10,500

 

    


  


EBITDA

  

$

10,000

 

  

$

13,000

 

    


  


 

    

Fiscal Year, 2003

Guidance Range


 

Non-GAAP net income (loss) reconciliation:

                 

Net income (loss)

  

$

(2,500

)

  

$

(4,000

)

Add back:

                 

Stock-based compensation

  

 

8,500

 

  

 

13,000

 

    


  


Non-GAAP net income (loss)

  

$

6,000

 

  

$

9,000

 

    


  


EBITDA reconciliation:

                 

Operating loss

  

$

(3,800

)

  

$

(5,500

)

Add back:

                 

Stock-based compensation

  

 

8,500

 

  

 

13,000

 

Depreciation and amortization

  

 

42,300

 

  

 

47,500

 

    


  


EBITDA

  

$

47,000

 

  

$

55,000