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Balance Sheet Components - Property, Plant and Equipment (Details) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Property, Plant and Equipment [Line Items]      
Property and equipment, gross $ 6,469 $ 6,344  
Accumulated depreciation (4,959) (4,747)  
Property and equipment, net 1,510 1,597  
Depreciation expense 628 626 $ 612
Computer equipment and software      
Property, Plant and Equipment [Line Items]      
Property and equipment, gross 5,029 4,933  
Land and buildings, including building improvements      
Property, Plant and Equipment [Line Items]      
Property and equipment, gross 740 713  
Leasehold improvements      
Property, Plant and Equipment [Line Items]      
Property and equipment, gross 421 399  
Furniture and fixtures      
Property, Plant and Equipment [Line Items]      
Property and equipment, gross 175 169  
Construction in progress and other      
Property, Plant and Equipment [Line Items]      
Property and equipment, gross $ 104 $ 130